Technology Essentials - Fall 2014

SUCCESS

http://extension.fullerton.edu/professionaldevelopment

SUCCESS

Get Hands-on Training in Industrial ControlsThe industrial controls technology job market is among the fastest growing for technical professionals. That’s because manufacturing and business environments require continued investment in automation technology to ensure competitive capabilities, quality and productivity. Find out how the Certificate in Industrial Controls Technology will enhance your competencies in this field.See page 4 for more information.

Improving Your Company’s Bottom Line . . . “As more companies embrace Six Sigma, the need to hire and train employees in the methodology grows,” according to qualitydigest.com. Six Sigma is a business approach that involves customized strategies, tools, and statistical methodologies with the main goal of improving your company’s bottom line. The Six Sigma Yellow Belt Certificate and the Lean Six Sigma Green Belt Certificate will help you enhance your expertise in this important business methodology. See pages 31-36 for more information.

Prepare for an In-Demand Career“Business analysts and management consultants can expect to see a 19 percent rate of growth through the year 2020,” according to monster.com. “The demand for business analysts is driven by companies and organizations desiring to control costs of production and waste. Analysts assist companies in finding ways to improve efficiency on the production line and control costs by reducing waste and mediating risks.” Find out how the Business Analyst Certificate provides practical, hands-on skills development in this growing field. See our website, extension.fullerton.edu/technology for more information.

REGISTER TODAY!extension.fullerton.edu/technology

ESSENTIALS


657.278.2611 FALL 2014 | 1

TABLE OF CONTENTS

Four Ways to Register

1. Online 24 hours a day Register Now extension.fullerton.edu/Register Use your credit card to register.

2. Telephone - 657.278.2611 Mon.-Thurs., 8 a.m. to 5:30 p.m.; Fri., 8 a.m. to 5 p.m.; Sat., 8 a.m. to 12 p.m. Have ready your credit card number, expiration date, and your student I.D. or Social Security number. A receipt will be mailed to you.

3. In Person - College Park, Suite 100 (2600 Nutwood, corner of Nutwood & Commonwealth) Mon.-Thurs.: 8 a.m. to 5:30 p.m.; Fri.: 8 a.m. to 5 p.m.; Sat.: 8 a.m. to 12 p.m. Complete a registration form and present it at the University Extended Education office.

4. Mail Send the completed registration form with your check, money order or credit card information to: University Extended Education Registration Cal State Fullerton P.O. Box 6870 Fullerton, CA 92834-6870

CRIME, FORENSIC & LEGALComputer Forensics I . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

ENGINEERINGIndustrial Controls Technology . . . . . . . . . . . . . . . . . . . . 4

LabVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

HEALTHCAREHealthcare Information Technology. . . . . . . . . . . . . . . . . 9

IT & COMPUTER ENGINEERINGC++ Programming Essentials . . . . . . . . . . . . . . . . . . . . 12

C++ Programming Advanced Topics . . . . . . . . . . . . . . 14

Geographic Information Systems . . . . . . . . . . . . . . . . . 15

Java Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Microsoft Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Perl Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

User Experience and Customer-Centered Design. . . . . 24

LEADERSHIP, MANAGEMENT & HUMAN RESOURCES

Project Management . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Six Sigma, Yellow Belt . . . . . . . . . . . . . . . . . . . . . . . . . 31

Lean Six Sigma Green Belt. . . . . . . . . . . . . . . . . . . . . . 33

Six Sigma, Black Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Supply Chain Management . . . . . . . . . . . . . . . . . . . . . 37

MARKETINGDigital Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

TEST PREPARATIONTest Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

GENERAL INFORMATIONComputer Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Class Changes and Withdrawals . . . . . . . . . . . . . . . . . 44

Refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Purchase of Textbooks. . . . . . . . . . . . . . . . . . . . . . . . . 45

Parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Scholarships Available . . . . . . . . . . . . . . . . . . . . . . . . . 45

Nondiscrimination & Harassment Policies. . . . . . . . . . . 46

Map & Parking Information . . . . . . . . . . . . . . . . . . . . . . 47

Registration Form. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

http://extension.fullerton.edu/professionaldevelopment/register

2 | FALL 2014 extension.fullerton.edu/technology

CERTIFICATE IN

COMPUTER FORENSICS I

THE PROGRAM

Would you like to join an elite group of experts on the front lines of fighting cybercrime? With the evolution of technology and significant increases in computer-based crimes, the field of computer forensics is one of the fastest growing disciplines in computer security. As crimes become more technologically sophisticated, the need for computer forensic experts will continue to grow throughout law enforcement and the business community.

Get the training you need to start a career in this exciting and challenging field. The Certificate in Computer Forensics I provides a great opportunity to develop the skills and expertise you need to succeed.

This is a hybrid program with a combination of face-to-face and online courses. You will get hands-on experience using EnCase - the industry standard in computer forensic investigation technology - and Forensic Toolkit (FTK) - a suite of technologies used to perform forensic examinations of computer systems. You will also learn how to image different devices.

The Certificate in Computer Forensics I includes five computer courses (three face-to-face courses and two online courses) totalig 92 hours of lecture and hands-on experience. The certificate graduate will receive 9.2 Continuing Education Units (CEUs).

WHO SHOULD ATTEND

n Information technology specialists

n Systems analysts

n Network administrators

n Computer Forensics professionals seeking career development

ELIGIBILITY

The Certificate in Computer Forensics is appropriate for individuals who want to expand their expertise and learn the essential components intrinsic to the field of computer forensics. The core audience includes employees of both public and private corporations, government entities, and legal and law enforcement organizations.

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Veronica Martinez, 657.278.3123, [email protected]

THE CLASSES

Introduction to Computer Forensic MethodologySECS 6165 (1.6 CEUs/16 hours)

Prerequisite: a working knowledge of basic IT concepts and networking experience is recommended. This class provides an overview of the history of computer forensics and the evolution of cyber-crimes. You will gain a basic understanding and legal awareness of computer forensics, the techniques used in the evidentiary process, the various methodologies intrinsic to computer forensics with an emphasis on computer incident response and evidence gathering and processing methodologies. The importance of ethics, understanding rules of evidence, effective communications, key elements of search and seizure relative to privacy legislation will also be discussed.

G Lecture: 9 a.m.-5 p.m., SaSu, 8/23-8/24, Garden Grove 259, 2 mtgs Instructor: J. Weiss, Senior Computer Forensic Examiner and Supervisor, FBI Computer Analysis Response Team, Los Angeles Class: E147-21190I Fee: $510

Course Schedule-Computer Forensics I

CLASS Fall 2014 Winter/Spring 2015

Introduction to Computer Forensic Methodology G

Forensic Evidence Preservation G

Tools & Technology of Computer Forensic Investigations O

Forensic Evidence Analysis O

Computer Forensics - Investigative Simulation G

G Garden Grove O Online



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COMPUTER FORENSICS I

Forensic Evidence PreservationSECS 6166 (0.8 CEUs/8 hours)

Prerequisite: Introduction to Computer Forensic Methodology or permission of program manager. This class focuses on basic concepts of properly preserving computer, or digital media evidence. You will learn preparation processes associated with imaging and storing electronic evidence, how to forensically preview computer media, and the operations of imaging devices such as Forensic Toolkit (FTK) Imager, Encase and Partition Dump (DD). You will gain an understanding of how to verify the integrity of an image file.

G Lecture: 8 a.m.-5 p.m., Sa, 9/20, Garden Grove 259, 1 mtg Instructor: J. Weiss, Senior Computer Forensic Examiner and Supervisor, FBI Computer Analysis Response Team, Los Angeles Class: E147-21191I Fee: $540

Tools & Technology of Computer Forensic InvestigationsSECS 6167 (3 CEUs/30 hours)

Prerequisite: Forensic Evidence Preservation or permission of program manager. Examine the common tools employed in a computer forensic investigation. The focus of the class is to develop a working knowledge of the Forensic Toolkit (FTK) and EnCase tools. You will learn to apply the appropriate forensic tools through hands-on experience using real-world scenarios.

Textbook/Materials: Required - EnCase Computer Forensics-The Official EnCE: EnCase Certified Examiner Study Guide, 3rd Edition (ISBN: 978-0-470-90106-9). Students may purchase the textbook from any major online book distributors

O Lecture: 10/4-12/13 Instructor: C. Pavan, Senior Computer Incident Response Analyst, Bechtel Inc. Class: E147-21192I Fee: $800

Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

Forensic Evidence AnalysisSECS 5603 (3 CEUs/30 hours)

Prerequisite: Tools & Technology of Computer Forensic Investigations. This class is an in-depth study in evidence analysis of computer forensic investigations and the challenges of incident response analysis. You will learn to identify, replicate and analyze digital data prior to corruption in evaluating containment of a potential compromise. Focus will be on the investigative aspects relative to the legal integrity of the data analysis. You will learn about the laws of evidence in collecting, preserving, analyzing, and presenting computer forensics evidence in legal proceedings.

See course schedule for next offering.

Computer Forensics - Investigative SimulationSECS 5604 (0.8 CEUs/8 hours)

Prerequisite: Forensic Evidence Analysis, Forensic Evidence Preservation, Introduction to Computer Forensic Methodology, Tools & Technology of Computer Forensic Investigations. This capstone class is conducted in a laboratory environment that provides hands-on experience using software to create a live simulation of compromised system images to demonstrate the components inherent in forensic investigations. You will learn to identify and analyze digital data and to appropriately present the findings as evidence in litigation proceedings.



CERTIFICATE IN

INDUSTRIAL CONTROLS TECHNOLOGY

THE PROGRAM

Get the skills you need for a successful career in industrial controls technology. The industrial controls technology job market continues to be among the fastest growing for technical professionals. That’s because today’s manufacturing and business environments require continued investment in automation technology to ensure lower costs, higher quality and greater productivity. As a result, the salary for industrial controls professionals remains high compared to other career paths.

This technology is also one of the fastest changing, and today’s industrial control System vendors are quick to implement the latest technologies in sensor design and network capabilities. For that reason, this certificate program is revised continuously to assure that the curriculum includes the most current technology and methods.

About 50% of your class time involves hands-on experience on current industrial hardware and software. You will gain knowledge and practice in several key technical areas including:

n Principles of tuning automatic control systems

n Instrumentation

n Data acquisition systems, HMI and SCADA

n Programmable logic (PLC) and computer-based controllers

n Practical applications of process and environmental controls

n Discrete manufacturing and material handling systems

n Plant networks

This program is an opportunity for professional and technical personnel to increase their competence, and position themselves to contribute to project teams tasked with implementing and modernizing automation/control systems. The Certificate in Industrial Controls Technology is endorsed by the International Society of Automation (ISA), Orange County Section.

You will learn from instructors who are highly-qualified practitioners in the field. They are all located here in Southern California, have outstanding credentials and are members of, or have recommendations from ISA.

The Certificate in Industrial Controls Technology consists of 132 hours of lecture and hands-on laboratory instruction. 13.2 Continuing Education Units (CEUs) will be awarded to the certificate graduate.

ELIGIBILITY

Students beginning the Certificate in Industrial Controls Technology are required to have:

n Computer proficiency in a Windows environment

n Access to and ability to use the Internet to obtain class materials, and communicate with instructors

n A four-function calculator

n A basic understanding of algebra

In addition, some related industry experience is recommended.

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Megan Vigliotti, 657.278.4656, [email protected]

Course Schedule- Industr ia l Contro ls Technology

CLASS Fall 2014 Winter/Spring 2015 Summer 2015

Continuous Control Systems G

PLC and Soft Logic Controllers G

Networks for Industrial Applications W

Advanced PLC Programming G

Instrumentation and Data Acquisition Systems G

Process and Environmental Control Systems G

GGarden Grove W Webinar (Adobe Connect)



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THE CLASSES

Continuous Control SystemsSECS 3115 (2.4 CEUs/24 hours)

Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. Learn the practical fundamentals of automatic process control theory through classroom case analysis and hands-on problem solving. You will learn the four basic characteristics of every industrial process, and use this understanding to control and tune the process loop. Explore the cause and effect relationship of properties of physical systems and their control, feedback control stability and response characteristics, basics of traditional three mode (proportional integral and derivative) tuning of control loops. Advanced control topics include ratio, cascade, modeling of physical systems, feed forward, override, and multi-variate control. You will get hands-on practice using PC Control Lab software. Many of our students report immediate returns from this class because they are able to apply what they are learning to solving their in-plant control problems.

Textbook/Materials: Required - Basic and Advanced Regulatory Control: System Design and Application, 2nd edition (ISBN 9781556178733). Available at www.titanbookstore.com.

G Lecture: 7-10 p.m., W, 9/17-11/5, Garden Grove 259, 8 mtgs Instructor: V. Wegelin, P.E., M.B.A., President, PMA Concepts Class: E147-21178W Fee: $850


PLC and Soft Logic ControllersSECS 5487 (1.8 CEUs/18 hours)

Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. Programmable Logic Controllers continue to be used as the primary control device in the industrial control industry. In addition Soft Logic Controllers have begun to emerge as an alternative method of control in many applications. In this hands-on class, students will learn PLC and control fundamentals including ladder logic, statement list and function block programming. Students will gain experience in control systems design, programming and PLC/Soft Logic based process control through lab exercises. Evaluation and selection of system components as well as advanced programming examples will be discussed.

G Lecture: 7-10 p.m., M, 9/15-10/20, Garden Grove 259, 6 mtgs Instructor: J. Bingham, President, AES Automation Class: E147-21185W Fee: $725


Networks for Industrial ApplicationsSECS 5489 (2.4 CEUs/24 hours)

Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. The industrial control industry has moved from a control-centric focus to an information-centric focus. Industrial Ethernet and I/O Bus networks have become more commonplace over legacy proprietary networks. Today’s industrial networks are designed to provide a connection between industrial devices to capture critical plan floor data in addition to providing control. This hands-on class will provide the student with an understanding of network systems, Industrial Ethernet, OPC connectivity, Wireless communications, network security, and supervisory control/data acquisition software. Students will utilize lab assignments as well has Web-based research to enhance their learning experience.



Advanced PLC ProgrammingSECS 5116 (1.8 CEUs/18 hours)

Prerequisite: PLC and Soft Logic Controllers. Learn to plan, program, and implement a control application including ladder logic, statement list, and function block programming languages. Learn the benefits of using different languages including those specified in the IEC 1131-3 standard. Organize projects using timing charts, flow charts, and process instrumentation diagrams. Discuss programming strategies for discrete, continuous, and batch applications.


Instrumentation and Data Acquisition SystemsSECS 4446 (2.4 CEUs/24 hours)

Prerequisite: students registering in this class are expected to meet the Certificate in Industrial Controls Technology eligibility requirements. The heart of the plant is the process information that is collected: sensors collect and monitor the plant and transmitting devices allow the control or direction of the plant. Signals present in the plant can generally be grouped into either continuous (analog) or event (digital) signals. This class reviews sensors and measuring systems used to monitor process information such as temperature, pressure, level and flow, proximity and other sensors will be discussed. Computer based data acquisition will be covered including:

• Analog signal conditioning and filtering

• System grounding and ground loops

• Single ended vs. differential signals

• Common noise rejection & instrumentation and programmable gain amplifiers

• Multiplexing signals & analog to digital conversion

• Signal quantization & aliasing errors

• Nyquist criteria & digital filtering

• Alarm processing & data analysis

Students will build and run data acquisition systems with simulated process signals.


Process and Environmental Control SystemsSECS 4442 (2.4 CEUs/24 hours)

Prerequisite: for maximum benefit, it is recommended that students take this class at or near the conclusion of the program. Green is today’s buzz word. Green products and practices save the environment while also saving money. Learn how major companies are cashing in by implementing “green” control technologies. Learn specific industrial control technologies that are being used to “green” food processing, chemical, materials processing, water and wastewater, aerospace, building management, energy management, pollution control, and more. Classroom exercises help you practice how to identify and quantify green opportunities, how to implement them, and how to sell them to your management, customers, and investors.




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CERTIFICATE IN

LABVIEW

THE PROGRAM

LabVIEW has grown to become the industry-leading development environment for data acquisition, test, measurement, control, and analysis applications. National Instruments created LabVIEW graphical programming environment for scientists and engineers to use for rapid design development and deployment of instrumentation and control systems.

The certificate is an opportunity to develop basic and intermediate LabVIEW skills. This includes the ability to construct moderately complex, modular, well-organized LabVIEW applications. The hands-on exercises build programming skills in areas including data acquisition, instrument control, analysis, archiving, planning and building larger applications as well as Intermediate level issues of memory management, multithreading, and code interface nodes.

The Certificate in LabVIEW consists of two required classes totaling 66 hours of lecture and hands-on laboratory instruction. Students who successfully complete both classes will be awarded a Certificate in LabVIEW and 6.6 Continuing Education Units (CEUs). Those who pass the elective CLAD certification exam will receive an additional 0.1 CEU and certification from National Instruments.

CLAD Certification

University Extended Education is proud to be a National Instruments LabVIEW Academy. Get hands-on training in LabVIEW and prepare for the Certified LabVIEW Associate Developer (CLAD) certification exam. The CLAD is the first step in the three-part NI LabVIEW certification process. This certification indicates a broad working knowledge of the LabVIEW environment, a basic understanding of coding and documentation best practices, and the ability to read and interpret existing code. The optional exam will be offered to those who have successfully completed University Extended Education’s Intermediate LabVIEW.

PROGRAM OBJECTIVES

Graduates of the certificate program will:

n Understand fundamental LabVIEW programming structures and concepts

n Understand the concept of Virtual Instrumentation (VI) and its implementation via the LabVIEW environment

n Be familiar with basic and intermediate level programming concepts

n Be familiar with sound programming practices

n Be able to apply principles of measurement, control, reporting, analysis, memory management, multithreading and code interface nodes using LabVIEW

n Be confident of their LabVIEW knowledge in order to take the CLAD certification exam.

WHO SHOULD ATTEND

The Certificate in LabVIEW is designed for:

n Electrical, mechanical, aerospace, civil and chemical engineers

n Software engineers

n Scientists

n Technicians

n Recent engineering graduates seeking graphical programming skills

n Those interested in preparing for the CLAD certification exam

ELIGIBILITY

Students beginning the Certificate in LabVIEW are expected to have prior experience using Windows 95, 98, NT or 2000 operating system. In addition, they should have prior exposure to instrumentation and control hardware or work experience in technology and/or engineering.

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Denelle Pankratz, 657.278.2605, [email protected]

Course Schedule-LabVIEW

CLASS Fall 2014 Winter/Spring 2015 Fall 2015

Fundamentals of LabVIEW F F

Intermediate LabVIEW F F

Certified LabVIEW Associate Developer (CLAD) Exam (Elective) F

FFullerton



THE CLASSES

Fundamentals of LabVIEWSECS 4862 (3.6 CEUs/36 hours)

Prerequisite: prior experience using Windows Operating System and instrumentation and control hardware. Learn the basics of implementing virtual instrumentation using LabVIEW. Develop test, measurement, data acquisition, instrument control, datalogging, measurement analysis, and report generation applications. Topics include basic LabVIEW programming structures; subroutines; LabVIEW libraries for data acquisition, instrument control, analysis, presentation, and file and network I/O; and planning and implementing modular applications.

Textbook/Materials: Required - LabVIEW 2009 Student Edition, (LabVIEW v2009) (ISBN 9780132141291). Available at www.titanbookstore.com.

F Lecture: 9 a.m.-2 p.m., Sa, 10/4-11/15 (no mtgs 11/8); 9 a.m.-4 p.m., Sa, 11/22, Fullerton TBA, 7 mtgs Instructor: K. Brubaker, Owner, ATEC Matrix Corporation Class: E147-21182V Fee: $1,250


Intermediate LabVIEWSECS 4909 (3 CEUs/30 hours)

Prerequisite: Fundamentals of LabVIEW. This class takes the basic concepts introduced in the fundamentals class and explores them in more detail. You will acquire the essential skills for developing reliable and useful applications through instructor lead discussion and hands-on exercises and projects in Virtual Instrumentation (VI). Topics include managing VI’s for your application, file I/O, using clusters, handling errors, state machines and good use of PC memory. You will also acquire the knowledge and skills to prepare for the Certified LabVIEW Associate Developer (CLAD) exam. The optional exam will be offered to those who have successfully completed the Intermediate class.

Textbook/Materials: Recommended - LabVIEW For Everyone: Graphical Programming Made Easy and Fun, 3rd edition (ISBN 9780131856721). Available at www.titanbookstore.com.

F Lecture: 9 a.m.-2 p.m., Sa, 12/6-1/24 (no mtgs 12/27, 1/17), Fullerton TBA, 6 mtgs Instructor: K. Brubaker, Owner, ATEC Matrix Corporation Class: E147-21183V Fee: $1,050


ELECTIVE

Certified LabVIEW Associate Developer (CLAD) ExamSECS 6699

Prerequisite: Intermediate LabVIEW. This optional exam will be offered to those who have successfully completed the Intermediate LabVIEW class at University Extended Education. Advance registration with National Instruments for the exam will be required. Immediately upon completion of the computerized exam, students will be notified of their status. Those who have passed the exam will receive the CLAD certification directly from National Instruments.


LABVIEW


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CERTIFICATE IN

HEALTHCARE INFORMATION TECHNOLOGY

THE PROGRAM

The Health Information Technology for Economic and Clinical Health (HITECH) Act requires all patient medical records to be converted to an electronic format by 2014. Cal State Fullerton’s Certificate in Healthcare Information Technology provides an opportunity for professionals with an IT, healthcare, or project management background to prepare for a new career in this field.

The mandate for electronic health record conversion has created a great demand within the healthcare industry. Professionals with strong technical knowledge and healthcare industry savvy can be trained to identify and implement solutions that take into account the complexity of the industry and facilitate a better flow of information.

The Certificate in Healthcare Information Technology consists of four required courses totaling 63 hours of lecture and discussion. 6.3 Continuing Education Units will be awarded to the certificate graduate.

PROGRAM OBJECTIVES

On completion of this program you will:

n Have a better understanding of healthcare delivery in the U.S.

n Be aware of the regulatory/compliance issues driving healthcare IT

n Adopt a shared language used by healthcare professionals and IT experts to analyze, design, and implement IT systems

n Be able to discuss and analyze the workflow in care delivery systems

n Be ready to identify critical decisions in the development of healthcare IT solutions

n Be knowledgeable about best practices in applying healthcare informatics to enhance care

WHO SHOULD ATTEND

n Healthcare Risk Management professionals

n Healthcare clinical professionals with interest in Informatics

n Nursing or Clinical Analysts

n Information Technology Analysts interested in the healthcare industry

n Business Analysts with interest in the healthcare industry

n Information Technology Architects seeking healthcare industry knowledge

n Systems Administrators seeking opportunity in healthcare industry

n Information Technology Security Management professional with interest in healthcare industry

ELIGIBILITY

There are no prerequisites for admittance to this program.

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Veronica Martinez, 657.278.3123, [email protected]



THE CLASSES

Fundamentals of Healthcare Information TechnologySHCS 6884 (1.2 CEUs/12 hours)

Prerequisite: none. The Healthcare delivery system in the United States is as complex as it is expansive. Healthcare delivery professionals function in a highly regulated and compliance-driven environment. This class provides a thorough overview of the healthcare system in the United States and examines the role Information Technology (IT) plays in the delivery of care. Participants will gain an understanding of the regulatory and compliance issues pertaining to information technology in various healthcare environments. Moreover, it will set the foundation for the subsequent discussions about Healthcare IT standards and implementations.

G Lecture: 7-10 p.m., Th, 9/4-9/25, Garden Grove 151, 4 mtgs Instructor: P. Madero, RHIT, MBA, AHIMA Approved ICD-10 Trainer Class: E147-21209I Fee: $370

Understanding Care Delivery Operations and ProcessesSHCS 6885 (1.5 CEUs/15 hours)

Prerequisite: Fundamentals of Healthcare Information Technology. In order to build a Healthcare Information Technology (HIT) strategy that meets the needs of patients, care providers, administrations, and more, a comprehensive understanding of every stage of the care delivery processes is crucial. Participants in this class will gain a broader perspective of the administrative considerations in the operation of a care-providing organization. After understanding the priorities that often drive HIT decisions, the class will examine, in breadth and in depth, the workflow of primary and secondary care delivery systems such as hospitals, clinics, long-term care, school-based care, etc. The class will allow participants from both the medical and the IT fields to engage in analysis and modeling of healthcare processes and to better understand opportunities available to increase efficiencies using HIT.

G Lecture: 7-10 p.m., Th, 10/2-10/30, Garden Grove 151, 5 mtgs Instructor: P. Madero, RHIT, MBA, AHIMA Approved ICD-10 Trainer Class: E147-21210I Fee: $450

Course Schedule-Heal thcare Informat ion Technology


Fundamentals of Healthcare Information Technology G G

Understanding Care Delivery Operations and Processes G G

Healthcare Information Technology System Analysis and Implementation G G

Applied Healthcare Informatics G G

GGarden Grove



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Healthcare Information Technology System Analysis and ImplementationSHCS 6886 (2.1 CEUs/21 hours)

Prerequisite: Understanding Care Delivery Operations and Processes. In developing Healthcare Information Technology (HIT) solutions, professionals from the medical and the IT fields must both understand the possibilities and limitations in order to collaborate effectively. Through better understanding of the principles of system analysis and design, the technological possibilities, and the best practices in implementation, participants will gain the knowledge base and common vocabularies to communicate, problem solve, and create solutions. The class places a strong emphasis on the understanding and implementation of Electronic Health Records and clinical data management. In addition, class discussions will focus on best practices in project management in the healthcare setting. User experience, data security, patient privacy, and medical device integration are also addressed through project-based exercises to ensure that participants can incorporate the knowledge into their work seamlessly.

G Lecture: 7-10 p.m., Th, 12/4-1/29 (no mtgs 12/25, 1/1), Garden Grove 151, 7 mtgs Instructor: P. Madero, RHIT, MBA, AHIMA Approved ICD-10 Trainer Class: E147-21211I Fee: $630

Applied Healthcare InformaticsSHCS 6887 (1.5 CEUs/15 hours)

Prerequisite: Healthcare Information Technology System Analysis and Implementation. The ultimate goal of developing healthcare information technology (HIT) solutions is to facilitate healthcare informatics. Healthcare informatics is the integration of healthcare, information technology, and computer science. Informatics allow for a smoother flow of care delivery information, better communication between different arms of the system, and most importantly, better patient care. Participants in this class will identify the opportunities to enhance care delivery using informatics tools and the data derived. The class will discuss strategies to measure care outcomes using informatics data sets. In addition, data intelligence as it applies to clinical decision support, care assessment, evidence-based protocol, and meaningful-use will be discussed extensively. Finally, the class will discuss the future of healthcare technology, including telemedicine, robotic applications, and virtual reality.



CERTIFICATE IN

C++ PROGRAMMING ESSENTIALS

THE PROGRAM

The Certificate in C++ Programming Essentials is an online program that provides clear hands-on instruction in the C++ programming language. The courses are practically organized instructor-lead discussions that are enhanced by individual and collaborative programming assignments. This is a very fast-paced program structured for quick learning so students should expect to do a significant amount of coding. Completion of this comprehensive certificate program will show a balanced mastery of C++ programming skills: emphasizing the important, practical points and an understanding of the common pitfalls. Most importantly, a portfolio of completed projects will demonstrate a proficiency of programming skills that are ready to be applied to the workplace.

The Certificate in C++ Programming Essentials consists of two required courses totaling 54 hours of lectures, lab demonstrations, discussions, coding assignments and projects. A Certificate in C++ Programming Essentials and 5.4 Continuing Education Units will be awarded to those completing the program.

PROGRAM OBJECTIVES

Upon completion of the certificate program, graduates will be able to:

n Understand the scope and significance of the C++ programming language

n Write simple structured programs to solve problems

n Define and utilize built-in data types and create simple abstract data types

n Develop object-based programs using classes as well as be familiar with the standard library and its usage

n Be comfortable editing, compiling, and linking C++ (console) programs with at least two different compilers

n Display a portfolio of C++ code samples and programming assignments

WHO SHOULD ATTEND

n Those who need to program in C++

n Software engineers/developers who work with C/C++ legacy systems

n Software engineers/developers looking to enter the defense industry

n Mechanical engineers working with C++ embedded design

ELIGIBILITY

Prior programming experience in a higher-order programming language is a prerequisite for admittance to this program. Additionally, in order to complete programming assignments, it is required that students have access to their own C++ compiler that supports ISO/ANSI standard exception handling, templates, RTTI (Run-Time Type Identification) and STL (Standard Template Library).

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Mimi Lawson, 657.278.3313, [email protected]



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C++ PROGRAMMING ESSENTIALS

THE CLASSES

Fundamentals of C++SECS 6896 (2.7 CEUs/27 hours)

Prerequisite: programming skills in a high-order programming language. This nine-session course introduces students to the C++ programming and development environment, using Microsoft’s Visual C++ Express and GNU’s g++ over Cygwin, and how to develop and codify well-formed C++ programs. Topics include control structures, numeric and Boolean expressions, functions, arrays, standard vectors, pointers & references, standard strings, iterators, and C++’s pre-processor. Through carefully guided course work, live code examples, collaborative online group discussions, and real-world programming assignments, students will acquire broad fundamental C++ programming knowledge and skills.

Textbook/Materials: Required - C++ How to Program, 9th edition (ISBN 9780133378719) and C++ Primer, 5th edition (ISBN 9780321714114). Available at www.titanbookstore.com.

O Online: 9/29/14-2/16/15 Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21200W Fee: $1,335


Intermediate C++SECS 6897 (2.7 CEUs/27 hours)

Prerequisite: Fundamentals of C++ or equivalent experience. This nine-session course builds upon C++ fundamental concepts and a more in-depth treatment of the Standard Template Library’s iterators, sequential and associative containers, and generic algorithms. The course will dive deeper into classes and data abstractions to form the foundation of object-based programming. Microsoft’s Visual C++ 2008 Express and GNU’s g++ over Cygwin are used to teach students how to develop and codify well-formed C++ programs. Through carefully guided course work, live code examples, collaborative on-line group discussions and real-world programming assignments, students will acquire intermediate C++ programming knowledge and skills centered on the STL and object-based programming.


Course Schedule-C++ Programming Essent ia ls


Fundamentals of C++ O O

Intermediate C++ O

OOnline


CERTIFICATE IN

C++ PROGRAMMING ADVANCED TOPICS

THE PROGRAM

The Certificate in C++ Advanced Topics provides clear hands-on instruction in the more advanced topics of the C++ programming language. There are significant out-of-class coding and reading assignments to help to ensure applied learning. Completion of this comprehensive certificate program will show a balanced mastery of C++ programming skills: emphasizing the important, practical points and an understanding of the common pitfalls. Most importantly, students will have a portfolio of completed projects which will demonstrate a proficiency of programming skills that are ready to be applied.

The Certificate in C++ Advanced Topics consists of two required courses totaling 48 hours of online lecture, discussions, individual and collaborative programming assignments and projects. Upon completion of the program a Certificate in C++ Advanced Topics and 4.8 Continuing Education Units (CEUs) will be awarded.

PROGRAM OBJECTIVES


n Program proficiently and effectively in C++

n Work with objects, classes and user-defined data abstractions using the Boost and Standard Template Libraries

n Use generic algorithms, functors and exception handling

n Display a portfolio of C++ code samples and programming assignments

n Review and resolve issues with C++ code

WHO SHOULD ATTEND

n Those who need to develop C++ applications

n Software engineers/developers who work with C/C++ legacy systems

n Software engineers/developers looking to enter the defense industry

n Mechanical engineers working with C++ embedded design


THE CLASSES

Advanced C++ ProgrammingSECS 6622 (2.4 CEUs/24 hours)

Prerequisite: Intermediate C++ Programming. Additionally, in order to complete programming assignments, it is required that students have access to their own C++ compiler that supports ISO/ANSI standard exception handling, templates, RTTI (Run-Time Type Identification) and STL (Standard Template Library). This intense eight-session course builds upon the intermediate knowledge and moves into the more advanced concepts of object-orientated programming. Topics include inheritance, polymorphism, reference counting and smart pointers. Students will work through generic programs using templates and function objects. Course features classroom lectures, live code examples, collaborative online group discussions and real-world programming assignments.

To be offered in a future term.

Applied C++ ProgrammingSECS 6898 (2.4 CEUs/24 hours)

Prerequisite: Advanced C++ Programming. This intense eight-session course will build on the advanced skills in order for students to develop in-depth skill in exception handling and generic programming using common patterns, including policy-based design and multi-threaded concurrency. Topics include: patterns, templates, policy-based class design, runtime type identification (dynamic cast, type id) concurrency, multi-tasking overview, multi-threaded design concepts, “What’s New?” in C++ as well as the Boost Library.

To be offered in a future term.



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THE PROGRAM

GIS is a computer-based methodology for collecting, analyzing, modeling and presenting geographic data for a wide range of applications. The proliferation of desktop hardware and software has made these systems an important tool in our day-to-day lives. GIS data and the people trained in these methodologies and applications are becoming integral components in nearly every type of business and government service. The GIS professional must be competent in integrating geography, data and systems to solve a wide range of problems for business, healthcare, insurance, law enforcement and other industries.

An important component of this program is the project which will be introduced in the first course and carried through the entire certificate program. Certificate graduates will have a completed project portfolio to demonstrate skills developed in the courses.

The Certificate in Geographic Information Systems consists of four courses totaling 84 hours of lecture and hands-on computer lab experience. The certificate graduate will receive 8.4 Continuing Education Units (CEUs).

PROGRAM OBJECTIVES

At the conclusion of the certificate program, graduates will be able to:

n Provide a general definition and understanding of the key concepts and topics of GIS including a brief history of the industry;

n Understand the major components of a Geographic Information System including hardware, software and data;

n Identify the role and functions of the GIS Specialist in both the public and private sectors;

n Understand GIS database principles and build a GIS database, data type and data sources;

n Understand the fundamentals of ArcGIS and its related applications; and

n Complete a capstone project integrating the student’s GIS knowledge and skills accumulated over the course of the certificate program.

WHO SHOULD ATTEND

n Recent Baccalaureate graduates across many disciplines

n Employees of organizations either utilizing or planning to utilize GIS

n Career changers - IT Professionals

n Retirees - second career


CERTIFICATE IN

GEOGRAPHIC INFORMATION SYSTEMS



THE CLASSES

Introduction to GISSBAE 5682 (1.8 CEUs/18 hours)

Prerequisite: a basic working knowledge of the Windows Operating System and the Internet is highly recommended. In this class you are introduced to GIS and how it is used in today’s world. This class will provide a comprehensive overview of GIS including the major components of hardware, software, data and the identification of the skills required of a successful GIS Specialist. You are introduced to ArcGIS software which you will be using throughout the certificate program. You will gain an understanding of the profession and examine the role and functions of the GIS Specialist in a broad range of industries.

Textbook/Materials: Required - 1. Getting to Know ArcGIS Desktop, Third Edition. (ISBN 9781589483088). Available at www.titanbookstore.com. ArcGIS Software version 10.1

O Online: 9/15-10/26 Instructor: K. Underhill, GIS/ Database Supervisor, Orange County Water District Class: E147-21104W Fee: $655

Note: Only the 10.1 version of the third edition of the book will be accepted for this course.


GIS Data and FormatsSBAE 6919 (2.4 CEUs/24 hours)

Prerequisite: Introduction to GIS or equivalent experience. Using existing data students will gain an understanding of GIS database principles, the differences between spatial and arbitrary data and the sources for these types of data. Students will learn through hands-on experience the process of acquiring data,

accessing quality and querying that data using ArcGIS software.

Textbook/Materials: Required - 1. Getting to Know ArcGIS Desktop, Third Edition. (ISBN 9781589483088); Available at www.titanbookstore.com. ArcGIS Software version 10.1

O Online: 11/27-12/21 Instructor: K. Underhill, GIS/ Database Supervisor, Orange County Water District Class: E147-21163W Fee: $865

Note: Only the 10.1 version of the third edition of the book will be accepted for this course.


GIS Analysis and Map DesignSBAE 6920 (2.4 CEUs/24 hours)

Prerequisite: GIS Data and Formats. Students will continue to build on GIS concepts and methodologies learned utilizing the mapping process introduced in previous classes. Key cartographic terms and concepts will be introduced as students learn to develop robust and purposeful maps for analysis and problem solving.


GIS ProjectSBAE 6921 (1.8 CEUs/18 hours)

Prerequisite: GIS Analysis and Map Design or completion of the three previous classes in this certificate program. This capstone course is conducted in a laboratory environment allowing individuals hands-on experience through use of available data utilizing ArcGIS software. Students using GIS technology will learn and analyze both spatial and arbitrary data, map this data and appropriately present the mapped outcomes.


Course Schedule-Geographic Informat ion Systems (Onl ine)


Introduction to GIS O

GIS Data and Formats O

GIS Analysis and Map Design O

GIS Project O

OOnline

We believe that students would benefit from remaining in their selected learning format (online or in-classroom) throughout the duration of the certificate program. Please take this into consideration when selecting your classes.

For in-class offerings of the Geographic Information Systems classes see page 17.



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THE CLASSES

Introduction to GISSBAE 5682 (1.8 CEUs/18 hours)

Prerequisite: a basic working knowledge of the Windows Operating System and the Internet is highly recommended. In this class you are introduced to GIS and how it is used in today’s world. This class will provide a comprehensive overview of GIS including the major components of hardware, software, data and the identification of the skills required of a successful GIS Specialist. You are introduced to ArcGIS software which you will be using throughout the certificate program. You will gain an understanding of the profession and examine the role and functions of the GIS Specialist in a broad range of industries.


GIS Data and FormatsSBAE 6919 (2.4 CEUs/24 hours)

Prerequisite: Introduction to GIS or equivalent experience. Using existing data students will gain an understanding of GIS database principles, the differences between spatial and arbitrary data and the sources for these types of data. Students will learn through hands-on experience the process of acquiring data, accessing quality and querying that data using ArcGIS software.


GIS Analysis and Map DesignSBAE 6920 (2.4 CEUs/24 hours)

Prerequisite: GIS Data and Formats. Students will continue to build on GIS concepts and methodologies learned utilizing the mapping process introduced in previous classes. Key cartographic terms and concepts will be introduced as students learn to develop robust and purposeful maps for analysis and problem solving.


GIS ProjectSBAE 6921 (1.8 CEUs/18 hours)

Prerequisite: GIS Analysis and Map Design or completion of the three previous classes in this certificate program. This capstone course is conducted in a laboratory environment allowing individuals hands-on experience through use of available data utilizing ArcGIS software. Students using GIS technology will learn and analyze both spatial and arbitrary data, map this data and appropriately present the mapped outcomes.


Course Schedule-Geographic Informat ion Systems ( In classroom)

CLASS Winter/Spring 2015

Introduction to GIS G

GIS Data and Formats G

GIS Analysis and Map Design

GIS Project

GGarden Grove

We believe that students would benefit from remaining in their selected learning format (online or in-classroom) throughout the duration of the certificate program. Please take this into consideration when selecting your classes.

For online offerings of the Geographic Information Systems classes see page 16.


CERTIFICATE IN

JAVA DEVELOPMENT

THE PROGRAM

The Certificate in Java Development provides an opportunity to develop skills that are in demand in a variety of service and manufacturing industries. Job opportunities such as Java Software Developer, Java Script Developer, Java Coder and Java Scripter need a firm foundation in Java programming skills.

The Certificate in Java Development is a hands-on instructor-led program that is designed to give application developers effective, real-world skills. It is especially appropriate for students who want to enhance their developer skills with cutting edge technologies to improve their career potential and opportunities for salary increases, as well as job role changes and promotions. These courses will enable you to engage in rapid development of Java applications and web services. You will learn to design, implement, deploy, and maintain secure web services and web service clients using Java technology components and platform.

These courses are offered real-time remote (CA time) via web conferencing.

The Certificate in Java Development consists of two required courses totaling 72 hours of lectures, lab demonstrations, discussions, coding assignments and projects. A Certificate in Java Development and 7.2 Continuing Education Units will be awarded to those completing the program.

PROGRAM OBJECTIVES

Graduates of the Certificate in Java Development will be able to:

n Program in Java

n Understand the Java architecture, syntax, interface, packages and complier

n Work with Java Development ToolKit, object-orientated designs and GUI development

n Demonstrate skills in UML, JavaBeans and EJBs

n Understand and work with JDBC, Servlets and other move advanced Java techniques

n Write real-life Java applications

WHO SHOULD ATTEND

The Certificate in Java Development is designed for students who:

n Want to develop Java applications

n Have programming experience in languages other than Java

n Want to improve their career potential and improve opportunities for salary increases

n Want to prepare for job changes and promotions

ELIGIBILITY

Previous programming experience and familiarity with Object-Orientated analysis and design.


Course Schedule-Java Development


Java Development - Part I W W

Java Development - Part II W W

WWebinar (Adobe Connect)



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JAVA DEVELOPMENT

THE CLASSES

Java Development - Part ISECS 6019 (3.6 CEUs/36 hours)

Prerequisite: programming experience required; familiarity with Object-Oriented analysis/design recommended. Java is a leading programming language used by software engineers and programmers to develop small-scale, Web-based applications and large-scale, distributed applications. This class will provide an introduction to the Java programming language. You will learn the Java architecture, syntax, interfaces, packages, compiler, Java Development ToolKit (JDT), Object-Oriented design concepts and Graphical User Interface development. You will obtain hands-on experience developing a Java application.

Textbook/Materials: Required - Java: How to Program, 9th edition (13-digit ISBN 9780132575669). Available at www.titanbookstore.com

W Lecture: 6-9 p.m., M, 9/8-11/24, Adobe Connect, 12 mtgs Instructor: A. Shahindoust, M.S., Engineering Manager, Toshiba America Business Solutions, Inc. Class: E147-21186W Fee: $1,230

This program is held in a live online Web Conference format. Students must have headset with microphone to use with Adobe Connect.

If your course materials are located on Titanium, Please be advised that a Username and Password will be required to access online and lab classes. Please see the “Computer Access” section in the “General Information Policies” of our catalog for more information.

Java Development - Part IISECS 6024 (3.6 CEUs/36 hours)

Prerequisite: Java Development - Part I. This hands-on class will enable you to build your Java programming skills and explore more advanced Java programming concepts and techniques. This class covers multi threading, file I/O, networking, JDBC, Servlets and JavaBeans. You will acquire skills in programming more advanced Java techniques such as JavaBeans and EJBs in addition to learning Unified Markup Language (UML). You will obtain hands-on experience developing a Java application. By the completion of this class, you will be able to write real life Java applications.



CERTIFICATE IN

MICROSOFT ACCESS

THE PROGRAM

ONLINE - Microsoft Access 2010 is here! If you have used one of the older versions or if this is your first exposure to Access, this is where you will find the essential information you need for your Access projects.

These online courses are designed to help you get up to speed quickly and easily. The user-friendly format gives you the opportunity to learn at your own pace - building and practicing skills that you need. Yet, unlike many online classes, you have direct access to an instructor who will guide you through creating databases, forms, reports and queries, and will be available to answer your questions.

Textbook/Materials: Required for all Microsoft Access classes in this program - New Perspectives on Microsoft Access 2010, Comprehensive (13 digit ISBN 9780538798471). Available at www.titanbookstore.com.

The Microsoft Access Certificate consists of three classes totaling 51 hours of lecture and hands-on instruction. The certificate graduate will receive 5.1 Continuing Education Units.

ELIGIBILITY

This program is designed for anyone who wants to become a Microsoft Access power-user, as well as self-taught Microsoft Access users seeking to refine their skills. Students beginning the program are required to be proficient in using the Microsoft Windows Operating System. It is helpful if you are also proficient in another Microsoft Office application such as Microsoft Excel.

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Jennifer Cannon-Gray, 657.278.2761, [email protected]

THE CLASSES

Equivalence Exam for Fundamentals of Microsoft AccessSECS 8007

Prerequisite: none. An equivalence exam is available for students who want to begin the program at the Intermediate Microsoft Access class. A passing score on this exam is required for all students who want to waive the Fundamentals of Microsoft Access class requirement. This exam enables University Extended Education to objectively evaluate an individual’s prior work experience and/or training obtained from another institution. Registration is required for the equivalence exam, and it may be taken twice. Please bring picture identification. For exam appointment please call Mimi Lawson, 657.278.3313 or email [email protected].

Lecture: 8/18-9/5, Fullerton Class: E147-21208W Fee: $85

Fundamentals of Microsoft AccessSECS 4537 (1.5 CEUs/15 hours)

Prerequisite: students beginning the program are required to be proficient in using the Microsoft Windows operating system. It is helpful if you are also proficient in another Microsoft Office application such as Microsoft Excel. ONLINE - In this class, you will learn the fundamentals of Microsoft Access 2010, a powerful database management application. Microsoft Access provides tools for collecting, retrieving, storing and presenting data. You will be introduced to the concepts of relational databases and how Microsoft Access differs from similar software applications.Topics include:

• Database concepts • Designing databases • Creating queries • Defining and filtering criteria for queries • Creating forms and reports • Designing and modifying tables

Textbook/Materials: See program information.

O Online: 9/8-10/12 Instructor: G. Habicht, M.B.A., Consultant Class: E147-21179W Fee: $398




657.278.2611 FALL 2014 | 21

MICROSOFT ACCESS

Intermediate Microsoft AccessSECS 4238 (1.8 CEUs/18 hours)

Prerequisite: Fundamentals of Microsoft Access. In this online class you will develop the intermediate knowledge and skills to create, administer and use databases in Microsoft Access 2010. You will also learn more advanced elements of custom forms and reports, how to use queries more efficiently, how to link Microsoft Access to other software programs and how to integrate Microsoft Access and the World Wide Web including importing HTML files. Additional topics include:

• Using HTML files as Access objects or tables • Hyperlinks forms • Wizards report• Wizards lookup • Wizards custom forms • Custom reports • Embedding charts


O Online: 10/13-11/23 Instructor: G. Habicht, M.B.A., Consultant Class: E147-21291W Fee: $477


Advanced Microsoft AccessSECS 4239 (1.8 CEUs/18 hours)

Prerequisite: Intermediate Microsoft Access. More advanced techniques for Microsoft Access power-users are covered in this online class, through lectures and hands-on laboratory exercises. The focus will be on query wizards, briefcase replication, documentor, macros, an introduction to Visual Basic and data access objects (DAO). Other topics include:

• Briefcase replicas • Action queries• Joining tables • Switchboards • Macros dialog boxes • Custom toolbars


O Online: 1/5-2/8 Instructor: G. Habicht, M.B.A., Consultant Fee: $477

Please check our website mid-October for registration information for this class.


Course Schedule-Microsoft Access

CLASS Fall 2014 Intersession 2015 Winter/Spring 2015

Equivalence Exam for Fundamentals of Microsoft Access FG FG

Fundamentals of Microsoft Access O O

Intermediate Microsoft Access O O

Advanced Microsoft Access O O

FFullerton GGarden Grove OOnline


CERTIFICATE IN

PERL PROGRAMMING

THE PROGRAM

Perl is a stable, cross-platform programming language that is popular for writing everything from system utilities and administration, web programming, application development and especially text processing. Perl combines the power and ease of use of a number of popular UNIX tools, including sed, awk and the C programming language. Perl’s interface allows integration with third-party databases such as Oracle, Sybase, MySQL and others.

In these hands-on programming courses, you will learn about the Perl scripting language, using associative arrays, network communication and database integration. Advanced topics such as the object-oriented nature of Perl, integrating other tools in Perl scripts and writing functions are also covered.

These courses are offered real-time remote (CA time) via web conferencing.

The Certificate in Perl Programming consists of two required courses totaling 48 hours of lectures, lab demonstrations, discussions, coding assignments and projects. A Certificate in Perl Programming and 4.8 Continuing Education Units will be awarded to those completing the program.

PROGRAM OBJECTIVES

Graduates of the certificate program will:

n Have a working knowledge of Perl programming

n Be able to program effectively and efficiently in Perl

n Use Perl scripting language on different platforms

n Be able to collect information, search for strings, and produce complex reports

n Integrate other tools in Perl scripts and write CGI scripts

n Be ready to be a productive member of an application development team

WHO SHOULD ATTEND

n Application developers

n Programmers

n Software developers

n IT managers and directors

n Individuals seeking to be engineers

n Systems analysts

n Business analysts

ELIGIBILITY

Students beginning the Certificate in Perl Programming are not required to have programming experience, but experience with Windows, UNIX or Linux is expected. Experience with C programming language or any of the UNIX shell languages will also be helpful.




657.278.2611 FALL 2014 | 23

PERL PROGRAMMING

THE CLASSES

Introductory Perl ProgrammingSECS 5354 (2.4 CEUs/24 hours)

Prerequisite: see “Eligibility.” You will learn the basic features of Perl and gain experience in writing typical applications. Included is a comprehensive overview of the Perl program structure and hands-on practice in installing Perl. Also covered will be File I/O & Control statements, reading processes, using functions and writing subroutines, modules and packages. You will also address advanced topics and using Perl as a “glue language”. You will experience hands-on practice with object-orientated Perl, debugging and creating scripts.


Advanced Perl ProgrammingSECS 5355 (2.4 CEUs/24 hours)

Prerequisite: Introductory Perl Programming. In this class, you will build on the foundation created in Introductory Perl. You will use a number of popular modules from the CPAN sites. These modules, as well as hundreds of others, are what make Perl so powerful. The use of DBI & DBD, CGI & LWP, Perl Tk, GD, ExtUtil will be covered in detail and example programs will be reviewed in class. Web services, network programming and XML round out the discussion of Perl as a development tool for the Web.


Course Schedule-Per l Programming

CLASS Winter/Spring 2015 Winter/Spring 2016

Introductory Perl Programming W W

Advanced Perl Programming W W

WWebinar (Adobe Connect)


CERTIFICATE IN

USER EXPERIENCE AND CUSTOMER-CENTERED DESIGN

THE PROGRAM

The Certificate in User Experience and Customer-Centered Design is the result of collaboration among an Advisory Board composed of university faculty and industry professionals with expertise in Customer/User Experience, the Department of Computer Science and University Extended Education. This program of six required classes has been designed to give participants an applied understanding of the concepts, practical knowledge and skills necessary to user-centered design in today’s world.

The certificate will address the emerging trend of Customer/User Experience, a user-focused business process intended to further organizational and business goals as well as performance by integrating cross-disciplinary research, design, and usability testing methodologies to elicit effectual end-user interactions and satisfaction with a company’s products.

The program will focus on establishing knowledge of the fundamental elements which comprise Customer/User Experience, beginning with the understanding the importance of user-centered thinking, justification through research, planning, design implementation and usability assurance processes as well as the importance of developing a solid business case and a presentation portfolio.

The Certificate in User Experience and Customer-Centered Design consists of six required courses totaling 98 hours of lecture and discussion. 9.8 Continuing Education Units will be awarded to the certificate graduate.

PROGRAM OBJECTIVES

Graduates of this certificate program will:

n Gain an understanding of the fundamental principles and functions in Customer/User Experience and its relationship to human-centered research and usability assurance

n Understand and justify the business case and architecture that enables user-centered design implementation

n Gain an understanding of the role and relevancy of human-centered research in the user-centered design process

n Identify and discuss best practices in the gathering and documentation of user-centered data

n Understand and apply the principles and methods of user-centered design

n Understand the use of and application of wireframing and prototyping methods in a user-centered design context

n Gain an understanding of the principal elements, methods and concepts of usability testing and its role in Customer/User Experience

n Develop a portfolio and the presentation skills needed to tell the accompanying story


657.278.2611 FALL 2014 | 25


WHO SHOULD ATTEND

n Business Analysts and Consultants

n Business Intelligence/Web Analytics Professionals

n Customer Relationship Management Practitioners

n Decision-maker, Executive and Manager- Level Individuals

n Human Factors Practitioners

n Industrial and Product Design Practitioners

n Information Architects

n Interaction Designers

n Library Science Practitioners

n Medical Device and Appliance Designers

n Mobile Applications Developers

n Organizations seeking training for employees and employee teams

n Product Managers

n Project Team Leaders/Project Managers/Scrum Masters

n Software and Application Developers

n Software Engineers

n Technical Writers

n Usability Analysts/Researchers

n Visual/Graphic/User Interface Designers

n Website Developers and Administrators


THE CLASSES

Introduction to UX and UX ResearchSECS 6952 (1.5 CEUs/15 hours)

Prerequisite: none. Customer/User Experience–the crafting of effectual interactions between users and products or technology–has emerged as one of the fastest growing specializations in today’s business world. Increasingly, organizations are recognizing the value and need to invest in user-centered design and usability testing to gain competitive advantages and increase profitability. This class will provide individuals with an introduction to the varied disciplines, methods and sound business principles that comprise a user-centered design process. Individuals will explore the evolution of this specialization, the relationship between elements of User Experience such as human-centered research, Human Factors engineering, information architecture, interaction design and usability principles. Using real-world examples, class discussions will also examine the make-up and implementation of a user-centered process within a business or goal-driven organization.

Textbook/Materials: Required: Research Methods in Human-Computer Interaction (ISBN 9780470723371). Available at www.titanbookstore.com

O Online: 9/8-10/12 Instructor: S. Kelly Class: E147-21293Z Fee: $650


Course Schedule-User Exper ience and Customer-Centered Design


Introduction to UX and UX Research O G

Analysis and Planning for User-Centered Design O G

User-Centered Design for Web and Mobile Interfaces O G

Prototyping User-Centered Design Solutions G

Concepts and Practices in Usability Testing G G

Selling Customer Experience and User-Centered Design to Management G

GGarden Grove O Online




Analysis and Planning for User-Centered DesignSECS 6796 (1.2 CEUs/12 hours)

Prerequisite: none. Whether designing websites, applications or medical device interfaces, the process of evoking a positive Customer/User Experience begins with a well-planned user-centered design methodology based upon an understanding of the people who will use the product, supported by solid, well-scrutinized user data. This course will focus on foundational research - the different types and when to use each. Students will learn how to plan and conduct the common types as well as analyze the data gathered. Additionally, the course will touch on user research techniques that pertain to the early phases of design.

O Online: 10/20-11/16 Instructor: H. Bienstock Class: E147-21292Z Fee: $520


User-Centered Design for Web and Mobile InterfacesSECS 6953 (1.5 CEUs/15 hours)

Prerequisite: none. This course is an introduction to Information Architecture. It will provide an in-depth look at the key principles used to create low fidelity prototypes - wireframes - for web and mobile interfaces. Individuals first will learn the methods to determine what information they need in their designs and how best to organize this information. Then they will learn how to create wireframes that reflect these content decisions for both website and mobile applications. There will be a heavy emphasis on the practicum portion to give real-world experience with these skills.

Textbook/Materials: Required: 1- The Web Designer’s Roadmap. (ISBN: 9780987247858), 2- Mobile First. (ISBN: 9781937557027). Available at www.titanbookstore.com

O Online: 12/1-1/18 Instructor: W. Eichenbaum Class: E147-21294Z Fee: $650



657.278.2611 FALL 2014 | 27


Prototyping User-Centered Design SolutionsSECS 6803 (1.8 CEUs/18 hours)

Prerequisite: User-Centered Design for Web and Mobile Interfaces. In order to effect skillful execution of a design solution, Customer/User Experience practitioners must learn to apply theory and technique at the earliest stages of design exploration. In this course, students will focus on the practical application of user-centered design principles to the business world and how they can be incorporated into the product development lifecycle. Students will also participate in a goal mapping exercise to create a common understanding of both user and business needs. Additionally, students will build upon key concepts and methods and apply important hands-on wireframing and prototyping methods using real-world tools and techniques. The focus of this course is to provide individuals with demonstrable skills and solid understanding of the prototyping process.


Concepts and Practices in Usability TestingSECS 6808 (1.8 CEUs/18 hours)

Prerequisite: none. Usability assurance methods employed throughout the design, optimization, and assessment phases of product or service development offer the Customer/User Experience practitioner the tools to assess the efficacy of a product’s design elements and users’ perceptions of benefit. This course closely examines the varied components of usability test design, implementation, and analyses and reporting of actionable results. Additionally, focus will be on the fundamentals of usability testing using research and the application of principles and techniques through real-world examples.


Selling Customer Experience, User-Centered Design and Your PortfolioSECS 7031 (2 CEUs/20 hours)

Prerequisite: Analysis and Planning for User-Centered Design, Concepts and Practices in Usability Testing, Introduction to UX and UX Research, Prototyping User-Centered Design Solutions, User-Centered Design for Web and Mobile Interfaces. The purpose of this course is to put everything the student has learned together and create the business case for management to invest in user-centered design and customer experience and to create a portfolio to present the student’s work to current or future employers.

Development of a business case is a crucial step that is ignored by too many professionals in the field who feel that exciting designs or carefully crafted experiences should sell themselves. Students must be able to demonstrate both the financial cost to the business of having a poor design or experience as well as the financial benefit of the change that is proposed. The goal is to sell management on the idea that the time, resources, and money spent on designing and creating the solution is a business investment rather than an expense.

Development of a good portfolio is equally crucial. This gives students an opportunity to showcase their skills, demonstrate their thinking and convey their work style by telling their portfolio story. Students will learn what is a makes-up a good portfolio, how to present their portfolio and how to listen and respond to client feedback.

Textbook/Materials: Required: The Customer Experience Revolution: How Companies Like Apple, Amazon and Starbucks Have Changed Business Forever, 2012 (ISBN: 9780982664469). Available at www.titanstore.com

G Lecture: 9 a.m.-3 p.m., Sa, 9/6-9/27, Garden Grove 160, 4 mtgs Instructor: G. Gardner, Chief Customer Experience Strategist, Human Factors Research, Inc. Class: E147-21295Z Fee: $860



CERTIFICATE IN

PROJECT MANAGEMENT

THE PROGRAM

Would you like to develop a portfolio that demonstrates and validates your project management knowledge and capabilities? In the Project Management Certificate classes, experienced project managers will guide you step-by-step through all aspects of the completion of a “virtual project”. This project begins in the first class of the Certificate in Project Management Certificate and goes through the final class.

The focus of the Project Management Certificate is the application of knowledge, and interpersonal skills along with the project management cycle. The certificate program is offered in collaboration with the Project Management Institute (PMI), Orange County Chapter, Inc.

On completion of the final class, you will have a substantial portfolio that includes all aspects of your work managing the virtual project. Several certificate graduates report successfully using this portfolio to help them get project management jobs.

The Certificate in Project Management Certificate consists of six required courses totaling 81 hours. The certificate graduate will receive 8.1 Continuing Education Units (CEUs).

Textbook/Materials: Required - A Guide to the Project Management Body of Knowledge, 5th edition (ISBN 9781935589679). Available at www.titanbookstore.com.

PROGRAM OBJECTIVES

Graduates of the certificate program will have a project portfolio to validate their knowledge and be able to:

n Understand what a project is

n Develop a project plan

n Understand how to assure the quality of the project

n Communicate effectively to stakeholders

n Develop a reasonable/achievable schedule

n Manage cost and resources

n Measure project progress/deliverables/performance

n Achieve project goals

n Present project outcomes to managers/executives

PROGRAM FEATURES

Instructors are highly qualified experts in the industry with theoretical knowledge and practical project management experience.

WHO SHOULD ATTEND

n Individuals who are considering project management as a career choice

n Newly appointed project managers, leaders or schedulers wanting to gain skills

n Managers and supervisors responsible for organizational projects

n Project team members, coordinators, analysts and sponsors

n Program and product managers

Course Schedule-Project Management

CLASS Fall 2014 Intersession 2015 Winter/Spring 2015

Project Management Overview G G

Managing Procurement, Planning and Risk in Projects G G

Managing Quality and Communications in Projects G G

Project Management Skills in Time and Cost Management G G

Project Execution and Control: Putting it all Together G

Project Evaluation and Closure G

Managing Projects with MS Project (Level I) G G

Managing Projects with MS Project (Level 2) G G

GGarden Grove


657.278.2611 FALL 2014 | 29

PROJECT MANAGEMENT


THE CLASSES

Project Management OverviewSBAE 5119 (1.2 CEUs/12 hours)

Prerequisite: none. Management experts estimate that as much as 50 percent of work is done in the form of a project. However, many managers have had no formal experience or training in the field. Consequently, projects may have no clear starting or ending point. But even more importantly they may have no clear definition of what is to be accomplished, the time constraints or the budget. Overview of Project Management is designed to help you develop an understanding of the field of project management and terminology peculiar to the project management field. You will also begin to discuss project management processes.

Textbook/Materials: Textbook/Materials: Required - A Guide to the Project Management Body of Knowledge, 5th edition (ISBN 9781935589679). Available at www.titanbookstore.com.

G Lecture: 6:30-9:30 p.m., TTh, 9/16-9/25, Garden Grove 257, 4 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Class: E147-21098F Fee: $415

Managing Procurement, Planning and Risk in ProjectsSBAE 5772 (1.5 CEUs/15 hours)

Prerequisite: Project Management Overview. Developing a project plan, which may go through several iterations, should result in a coherent document that includes strategic planning and can be used to guide both the project execution and project control. Project planning must be systematic, flexible enough to handle unique activities, disciplined and capable of accepting multifunctional inputs. Planning must be performed throughout the life of the project and must completely define all work required. Project procurement involves identifying and managing the supply chain successfully while also administering the contracts. Managing risk factors occurs throughout the project with

the objective of increasing positive events and minimizing the impact of negative events.

Textbook/Materials: see program information.


Project Management Skills in Time and Cost ManagementSBAE 5121 (1.5 CEUs/15 hours)

Prerequisite: Managing Procurement, Planning and Risk in Projects. Project time management involves sequencing of all project activities to support the development of a realistic and achievable schedule. Project cost management ensures that the project is completed within the approved budget and is primarily concerned with the cost of the resources needed to complete project activities.


G Lecture: 6:30-9:30 p.m., TTh, 10/23-11/6, Garden Grove 257, 5 mtgs Instructor: I. Khan Class: E147-21099F Fee: $520

Managing Quality and Communications in ProjectsSBAE 5122 (1.5 CEUs/15 hours)

Prerequisite: Project Management Skills in Time and Cost Management. Project quality management includes all the planned and systematic activities required to ensure that the project will meet the objectives for which it was undertaken and includes quality planning, quality assurance and quality control. Communications management ensures timely and appropriate generation, collection, dissemination, storage and ultimate disposition of project information. It also provides the critical link among people, ideas and information. The impact that quality and communications management have on a project will be discussed.


G Lecture: 6:30-9:30 p.m., TTh, 11/13-12/4, Garden Grove 257, 5 mtgs Instructor: C. Fong Class: E147-21100F Fee: $520



Project Execution and Control: Putting it all TogetherSBAE 5188 (1.5 CEUs/15 hours)

Prerequisite: Managing Quality and Communications in Projects. Controlling activities in project management consists of measuring progress toward project objectives, evaluating what needs to be done and taking the necessary corrective action. Project managers are responsible for ensuring accomplishment of organizational goals and objectives. Project execution involves the implementation and carrying out (through others) of the approved project plans that are necessary to achieve or exceed objectives. Project execution and control will be topics of discussion in this class.


G Lecture: 6:30-9:30 p.m., TTh, 1/6-1/20, Garden Grove TBA, 5 mtgs Instructor: A. Frierson Fee: $520

Please check our website mid-October for registration information for this class.

Project Evaluation and ClosureSBAE 4820 (0.9 CEUs/9 hours)

Prerequisite: Project Execution and Control: Putting it all Together. This class addresses document retention and project closure. Archiving documents on completion of each phase of the project facilitates the retention of vital information, including documents that: record/analyze project performance; show customer requirements and deliverables; and/or provide important project details.


G Lecture: 6:30-9:30 p.m., TTh, 1/22-1/29, Garden Grove TBA, 3 mtgs Instructor: A. Ghotbi, Senior Business Analyst, Datron World Communications Fee: $315

Please check our website mid-Novermber for registration information for this class.

ELECTIVES

Managing Projects with MS Project (Level I)SBAE 7012 (0.6 CEUs/6 hours)

Prerequisite: Managing Procurement, Planning and Risk in Projects. Microsoft Office Project 2010 is a robust project management software tool that helps project managers to plan and manage projects effectively and efficiently. This accelerated course is intended to provide project management practitioners with general introductory-level understanding of how to: create and define new project plans, define project properties, create project and resource calendars, create various resource types, enter and establish dependencies between tasks, assign resources to tasks, enter task duration estimates, set constraints and deadlines, and to view project data using Office Project 2010 views and tables.


Managing Projects with MS Project (Level 2)SBAE 7013 (0.6 CEUs/6 hours)

Prerequisite: Managing Projects with MS Project (Level I) or equivalent. Microsoft Office Project 2010 is a robust project management software tool that helps project managers to plan and manage projects effectively and efficiently. This accelerated course builds on the skills developed in the Level 1 course. It is intended to provide project management practitioners with fundamental understanding of how to create a project plan template, create a master project plan, insert objects in a project plan, link documents to a project plan, share resources across multiple project plans, insert a subproject, set a baseline, enter task progress, update the timescale, view earned value and variance data, generate basic predefined reports, and view project data using Office Project 2010 views and tables.


PROJECT MANAGEMENT


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CERTIFICATE IN

SIX SIGMA, YELLOW BELT

THE PROGRAM

For the most efficient utilization of Six Sigma improvement methodology, there is wide-spread need for knowledge of Six Sigma processes and basic process improvement tools. The Certificate in Six Sigma Yellow Belt concentrates on developing a broad understanding of process, process improvement methods, and the ability to use these concepts to evaluate the capability of a process.

Upon completion of the Certificate in Six Sigma Yellow Belt, you will have a solid overview of Six Sigma and its methodology. You will be able to apply Six Sigma processes to your daily activities and will be valuable in changing the way process improvement contributes to your organizational objectives. Practical examples and hands-on projects will help prepare you to work in a Six Sigma environment and to work more effectively with the Green Belts and Black Belts on Six Sigma projects.

The Certificate in Six Sigma Yellow Belt consists of three required courses totaling 24 hours of lecture and discussion. A Certificate in Six Sigma Yellow Belt and 2.4 Continuing Education Units will be awarded to those completing the program.

PROGRAM OBJECTIVES

Graduates of the certificate program will be able to:

n Understand and discuss the Six Sigma terminology and key concepts

n Identify the phases of the DMAIC methodology

n Develop a process map

n Understand the inputs and outputs of a process

n Define a plan to apply Six Sigma in their daily workplace activities

n Relate Six Sigma concepts to overall business mission and objectives

n Work with Green Belt and Black Belt practitioners

WHO SHOULD ATTEND

n CEOs

n Vice presidents

n Managers

n Department directors

n Individuals working in a Six Sigma environment

n Six Sigma project managers


Course Schedule-Six S igma, Yel low Bel t


Introduction to Six Sigma Yellow Belt G W

Using Process Improvement in Six Sigma Yellow Belt G W

Process Improvement Projects G W

G Garden Grove W Webinar (Adobe Connect)



SIX SIGMA, YELLOW BELT

THE CLASSES

Introduction to Six Sigma Yellow BeltSECS 6351 (0.9 CEUs/9 hours)

Prerequisite: none. This course is an introduction to basic Six Sigma methodologies. Material discussed in the course will assist students in understanding their role as Six Sigma team members and the impact their responsibilities may have on the Six Sigma team and ultimately on organizational objectives. A project, designed to be accomplished over the duration of the certificate, will be an integral part of the educational experience.

Textbook/Materials: Required - Six Sigma Demystified, 2nd Ed. (ISBN 9780071746793). Recommended: Smart Draw www.smartdraw.com.

G Lecture: 8:30 a.m.-1 p.m., Sa, 9/6-9/13, Garden Grove 159, 2 mtgs Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21193V Fee: $275

Using Process Improvement in Six Sigma Yellow BeltSECS 6353 (0.9 CEUs/9 hours)

Prerequisite: Introduction to Six Sigma Yellow Belt. The primary function of the Six Sigma Yellow Belt team member will be to work on process improvement. To accomplish this you need to understand the definition of process improvement, how it fits into the Six Sigma methodologies, how to identify a process and how to map a process. Application of these skills will assist in establishing the Yellow Belt as an integral contributing member of the Six Sigma team whose focus is on process improvement.


G Lecture: 8:30 a.m.-1 p.m., Sa, 9/20-9/27, Garden Grove 150, 2 mtgs Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21194V Fee: $275

Process Improvement ProjectsSECS 6356 (0.6 CEUs/6 hours)

Prerequisite: Using Process Improvement in Six Sigma Yellow Belt. Participants in the Six Sigma Yellow Belt courses will present their process improvement projects. Projects, which are chosen by the students with input from the instructor, focus on processes from their respective organizations. The learning experience will be enhanced as the instructors/peers critique and discuss the presentations.


G Lecture: 8:30 a.m.-3:30 p.m., Sa, 10/4, Garden Grove 159, 1 mtg Instructor: T. Calhoon, Senior Systems Administrator, Orange County Health Care Agency Class: E147-21195V Fee: $185


657.278.2611 FALL 2014 | 33

CERTIFICATE IN

LEAN SIX SIGMA GREEN BELT

THE PROGRAM

Lean Six Sigma is a quantitative process that promotes improved effectiveness and efficiency in an organization. It is a quality improvement methodology structured to reduce product or service failure rates to a negligible level (roughly 3.4 failures per million opportunities.) To achieve these levels, it encompasses all aspects of business, including management, service delivery, design, production and customer satisfaction.

Lean Six Sigma is about developing a business culture of strategies, tools, and statistical methodologies to improve the bottom line. Lean Six Sigma characteristics include operating processes under statistical control, controlling input process variables (rather than the usual output product variables), maximizing equipment uptime and optimizing cycle time. Even in administrative processes, Lean Six Sigma may result in the reduction of cycle time during work. More importantly, it can also optimize response time to inquiries, maximize the speed and accuracy with which inventory and materials are supplied, and mistake-proof support processes from errors, inaccuracies and inefficiency.

This program provides participants with a thorough exposure to the tools and methods that are necessary to successfully lead and contribute to Lean Six Sigma projects. Students are given the tools to identify improvement projects, measure results, and analyze performance data.

The Certificate in Lean Six Sigma Green Belt consists of two required courses totaling 80 hours of lecture and discussion. A Certificate in Lean Six Sigma Green Belt and 8.0 Continuing Education Units will be awarded to those completing the program.

PROGRAM OBJECTIVES

On completion of this program, you will have the knowledge and skills to apply Lean Six Sigma tools to your organization. Expected outcomes include your development of:

n The ability to use statistical problem-solving approaches for process improvement

n The skills needed to transform processes using Lean Six Sigma

n The ability to use Value Stream Mapping to identify processes needing improvement

n The know-how to eliminate defects and thereby optimize process flow

n The skills to define and use the appropriate tools to address process problems

WHO SHOULD ATTEND

n Department directors and managers

n Operations supervisors, leads and others who may be asked to contribute to a project

n Chief Operating Officers

n Chief Executive Officers

n Quality administrators

n Consultants who want to incorporate Lean Six Sigma Green Belt in their service offerings

n Individuals seeking practical skills in Lean Six Sigma

n Anyone who needs an initial introduction to Lean Six Sigma thinking and techniques

ELIGIBILITY

The program is open to all interested persons who possess at least a high school diploma. It is recommended that students have one year of high school or college algebra.


Course Schedule-Lean Six S igma Green Bel t


Lean Six Sigma Green Belt G G

Lean Six Sigma Green Belt Plus G G

GGarden Grove



LEAN SIX SIGMA GREEN BELT

THE CLASSES

Lean Six Sigma Green BeltSECS 6428 (4 CEUs/40 hours)

Prerequisite: none, however it is recommended that students have one year of high school or college algebra. This course will consist of lecture, discussion, and hands-on simulation experiences. You will learn Lean concepts and how they fit into the Six Sigma framework. The DMAIC (Define, Measure, Analyze, Improve and Control) methodology will be emphasized. Students will learn how to use the DMAIC methodologies to improve the capabilities of an existing process. Other topics include: how to separate value-added from non-value-added, and eliminating the root causes of inefficiency, cost and defects.

G Lecture: 6:30-9:30 p.m., Th, 9/4-10/2; 8:30 a.m.-2:30 p.m., Sa, 9/6-10/11 (no mtgs 9/20), Garden Grove 258, 10 mtgs Instructor: T. Smagala, Engineering Specialist, Allergan Pharmaceuticals Class: E147-21196F Fee: $1,695


Lean Six Sigma Green Belt PlusSECS 6429 (4 CEUs/40 hours)

Prerequisite: Lean Six Sigma Green Belt. Green Belts play a vital role within a Six Sigma initiative as they learn to contribute to the Black Belt’s efforts of data collection, analysis and process mapping. You will work with Minitab, a software package utilized in statistical and graphical analysis. One-on-one time with the instructor coupled with project presentation gives you an understanding of Lean and Six Sigma applications and increases learning opportunities. Completion of this course will enable you to complete simple projects within your organization.

G Lecture: 6:30-9:30 p.m., Th, 10/16-11/13; 8:30 a.m.-2:30 p.m., Sa, 10/18-11/15, Garden Grove 258, 10 mtgs Instructor: J. Lamprecht, Ph. D. Class: E147-21197F Fee: $1,695



657.278.2611 FALL 2014 | 35

SIX SIGMA, BLACK BELTCERTIFICATE IN

THE PROGRAM

What is Six Sigma? It is a quality management methodology that uses data and statistical analysis to eliminate defects and improve effectiveness and efficiency. Six Sigma relies on both Green Belts and Black Belts who each have a role in the successful completion of a project.

Being able to implement Six Sigma methodology is a highly marketable skill that is in demand in many industries. Black Belts are at the core of every Six Sigma project. They are the leaders who have an advanced understanding of the methodology and analytical tools used in Six Sigma. The ultimate goal of Black Belts is to promote the implementation of Six Sigma quality improvement strategies throughout the organization.

Both classes in the Green Belt Certificate are prerequisites for the Certificate in Six Sigma Black Belt, because those classes provide a critical foundation.

You will take your knowledge to the next level in Black Belt training. You will develop and complete a project that will benefit your company, while discovering the tremendous value of Six Sigma methodology. Six Sigma can make all the difference when used to: reduce the cycle time during production, optimize response time to inquiries, maximize the speed and accuracy of the supply chain, and “mistake-proof” support processes.

Please Note: Students who have completed both Six Sigma Green Belt classes at Cal State University, Fullerton will receive a 10% discount off the price of each Six Sigma Black Belt class. Contact Mimi Lawson at 657.278.3313 or email [email protected] for more information.

The Awarding of Certificates: After completion of Six Sigma Advanced Statistical Techniques and Processes, a certificate of attendance will be awarded to Black Belt students. After the successful completion of the approved project (which needs to be completed within a year), a Black Belt Certificate will be awarded. The certificate graduate will receive 8.0 Continuing Education Units (CEUs).

PROGRAM OBJECTIVES

Graduates of the Six Sigma certificate program will be able to:

n Be integral to Six Sigma projects

n Understand and explain the concepts of Six Sigma

n Identify the voice of the customer, their needs and requirements

n Use statistics to analyze, improve and control processes

n Validate measurement systems

n Implement process control systems

WHO SHOULD ATTEND

n Operations supervisors, leads, and other individual contributors

n Human resource supervisors and managers

n Engineering administrators

n Consultants who want to incorporate Six Sigma, Black Belt in their service offerings

n Individuals seeking practical skills in Six Sigma, Black Belt

n Persons wanting an introduction to Six Sigma thinking and techniques

n Quality administrators

ELIGIBILITY

The program is open to all interested persons who possess at least a high school diploma and have completed the Lean Six Sigma Green Belt Plus class. One year of high school or college algebra and some experience in a quality-related job are recommended.




SIX SIGMA, BLACK BELT

THE CLASSES

Six Sigma Black Belt, Application of Statistical TechniquesSECS 5015 (4 CEUs/40 hours)

Prerequisite: Lean Six Sigma Green Belt Plus or equivalent. This course will consist of lecture, discussion, and hands-on simulation experience. The focus of this course is on discovering variable relationships between the “vital few”, establishing operating tolerances on them, validating measurement systems, determining the ability to control the “vital few” and learning to implement process control systems.


Six Sigma Black Belt, Advanced Statistical Techniques and ProcessesSECS 5016 (4 CEUs/40 hours)

Prerequisite: Six Sigma Black Belt, Application of Statistical Techniques. Black Belts play a vital role within a Six Sigma initiative as they learn to supervise the Green Belts efforts of data collection and analysis and process mapping. This course will provide students with advanced tools and approaches to further enhance the process of using the DMAIC methodology. Student project presentation to the entire class will be re-evaluated using the additional techniques learned during this course.


Course Schedule-Six S igma, Black Bel t

CLASS Winter/Spring 2015 Winter/Spring 2016

Six Sigma Black Belt, Application of Statistical Techniques G G

Six Sigma Black Belt, Advanced Statistical Techniques and Processes G G

GGarden Grove


657.278.2611 FALL 2014 | 37

SUPPLY CHAIN MANAGEMENTCERTIFICATE IN

THE PROGRAM

Learn how to effectively and efficiently manage the activities of the supply chain and prepare yourself for an in-demand career with solid earning potential. Supply chain management is defined as the process of managing materials, information, and financial flows in a network of suppliers, manufacturers, distributors, and customers. The coordination and integration of these flows is critical.

This program is designed to help you understand the importance of the supply chain, the role it plays in an organization’s strategic development, and the need for accurate inventory management techniques. You will also learn about supplier relationship management, procuring from international resources, and working with diverse cultures.

The Certificate in Supply Chain Management consists of six courses totaling 120 hours of lecture and hands-on experience. The certificate graduate will receive 12.0 Continuing Education Units.

PROGRAM OBJECTIVES

Graduates of the certificate program will be able to:

n Understand the role that the supply chain plays in an organization’s strategic development

n Analyze the entire supply chain in order to implement process improvement

n Have a positive impact on the organization’s procurement, logistical, supplier and customer relationship management processes

n Implement strategies, techniques and technologies to better manage the supply chain including procurement, inventory control, logistics and process management

n Manage the global prospective that governs much of today’s industry

WHO SHOULD ATTEND

n Warehousing supervisors and managers

n Traffic/transportation supervisors and managers

n Shipping/receiving clerks and supervisors

n Purchasing managers and buyers

n Inventory analysts and managers

n Supply and demand planners


Course Schedule-Supply Chain Management


Introduction to Purchasing and Supply Chain Management G

Inventory Control and Management in the Supply Chain G

Supply Chain Logistics G

Customer and Process Management in the Supply Chain G

Introduction to Global Supply Chain Procurement G

Supply Chain Management: Design & Optimization G

GGarden Grove



SUPPLY CHAIN MANAGEMENT

THE CLASSES

Introduction to Purchasing and Supply Chain ManagementSBAE 5297 (2.4 CEUs/24 hours)

Prerequisite: none. This class is an in-depth study of purchasing and materials activities in the supply chain. You will gain a working knowledge of techniques used to improve the effectiveness of these activities as well as their interactions with other functions and companies. You will learn about supplier selection and development, contract administration, negotiation, commodity analysis, just-in-time purchasing, scrap disposal, international sourcing, and the need for coordination with other functions and activities along the supply chain.

Textbook/Materials: Recommended - World Class Supply Management, 8th edition (ISBN 9780073381459)

Available at www.titanbookstore.com.

G Lecture: 7-10 p.m., M, 8/18-10/13 (no mtgs 9/1), Garden Grove 158, 8 mtgs Instructor: T. Vercillo, President & CEO, IFMC, Inc. Class: E147-21102F Fee: $510

Inventory Control and Management in the Supply ChainSBAE 5298 (2.1 CEUs/21 hours)

Prerequisite: none. Gain a comprehensive understanding of the need for, and methods of, accurate inventory management techniques within the supply chain. You will learn methods for determining inventory levels, safety stocks, and reorder points. You will also acquire a working knowledge of warehousing and logistics as well as learn how to analyze material flow through the supply chain.

Textbook/Materials: Recommended - Inventory Management Explained, 1st edition (ISBN: 9780972763110)

Available at: www.titanbookstore.com.

G Lecture: 7-10 p.m., M, 10/20-12/8 (no mtgs 11/24), Garden Grove 158, 7 mtgs Instructor: T. Vercillo, President & CEO, IFMC, Inc. Class: E147-21103F Fee: $470

Supply Chain LogisticsSBAE 5299 (2.1 CEUs/21 hours)

Prerequisite: none. This class is an in-depth study of the logistical distribution activities in the supply chain: order entry and picking, transportation, and warehousing. You will learn the nature and steps of the order entry process through the use of technology tools. Discussions focus on warehousing alternatives, transportation and traffic management, types of carriers, and financial and legal issues. You will also learn the current trends in this area including outsource alternatives, using 3PL and 4PL, the latest software tools, and technology trends impacting this dynamic industry.



657.278.2611 FALL 2014 | 39

SUPPLY CHAIN MANAGEMENT

Customer and Process Management in the Supply ChainSBAE 5301 (2.1 CEUs/21 hours)

Prerequisite: none. Analyze the basic elements and strategies of supplier relationships as seen from a customer service perspective. Customer service is considered the catalyst for reorders along the supply chain. You will learn about these concepts from both an operational and managerial approach. Topics include technical innovations (JIT, EDI, MRP) and the critical role customer service plays in developing leading edge organizations.


Introduction to Global Supply Chain ProcurementSBAE 5302 (0.9 CEUs/9 hours)

Prerequisite: none. Develop an overview of international procurement in the Global Supply Chain. You will become familiar with the difficulties encountered when procuring from international sources. Through interactive exercises and case studies, you will gain skills and knowledge in understanding, relating to, and working with people of different and diverse cultures.


Supply Chain Management: Design & OptimizationSBAE 5300 (2.4 CEUs/24 hours)

Prerequisite: completion of the five previous classes in this certificate program. This capstone class includes an overview of the supply chain, activities within the supply chain, and techniques to better manage the supply chain. Through projects and case studies, you will integrate and use the knowledge acquired in the previous courses. You also learn to measure and manage the performance of the supply chain.



CERTIFICATE IN

DIGITAL MARKETING

THE PROGRAM

Marketing professionals can no longer rely solely on traditional marketing methods to meet business goals and objectives. As technology continues to expand, so will opportunities for customer engagement.

The Internet and advances in digital and social media have dramatically changed the way products and services are marketed and sold. In order to remain ahead of the competition, today’s marketing professional needs to understand the capabilities of new and emerging media platforms, how they influence consumer behavior and affect business decisions. Cal State Fullerton’s Digital Marketing certificate program focuses on the development of skills required to build and sustain digital marketing campaigns. Throughout the program, you will be working with a mock company from start to finish to closely replicate real-world digital marketing plans.

The certificate consists of 6 required online courses totaling 120 hours of lecture and discussion.12.0 Continuing Education Units will be awarded to the certificate graduate.

PROGRAM OBJECTIVES


n Understand the Digital Marketing landscape and develop a digital marketing campaign.

n Understand the use and application of digital media platforms, communication tools, and marketing strategies and tactics.

n Identify key elements that influence online consumer behavior.

n Research and assess the range of communications opportunities.

n Assess online analytics and measurement.

n Understand team roles and responsibilities in the campaign process.

n Understand the latest laws and regulations governing communications and privacy.

n Articulate best practices and future trends.

WHO SHOULD ATTEND

n Marketing Professionals

n Product, Brand and Marketing Project Managers

n General Business Managers

n Account and Advertising Executives, Managers, and Coordinators

n General Marketing Analysts and Content Managers

n Public Relations and Communications Specialists and Coordinators

n Programmers and other Technology Professionals who want an understanding of the infrastructure behind digital marketing

n Individuals in other professions with cross functional marketing responsibilities

ELIGIBILITY

There are no prerequisites for admission to this program.

FOR MORE INFORMATIONextension.fullerton.edu/technology or contact Alicia Fan, 657.278.8637, [email protected]

Course Schedule-Digi ta l Market ing


The Digital Marketing Landscape O O

Site Optimization and Strategic Search Engine Marketing O O

Getting Results with Email Marketing and Online Advertising O

Social Media Marketing Strategy and Execution O

Mobile Marketing: Getting Mobile-lized O

Capstone Project and Presentations O

OOnline



657.278.2611 FALL 2014 | 41

DIGITAL MARKETING

THE CLASSES

The Digital Marketing LandscapeSBAE 6984 (1.8 CEUs/18 hours)

Prerequisite: none. It is recommended that the student have familiarity with marketing principles and practices. Traditional marketing methods fall short of giving businesses a competitive edge. Today’s marketing professional must be able to plan, execute and deploy a multi-channel digital marketing campaign. In this course, participants will develop a common vocabulary with industry professionals, discuss the advantages and disadvantages of different media platforms in relation to business objectives, and the opportunities associated with digital marketing strategies and tactics. The participants will learn the strategy and planning components of a digital marketing campaign, as well as web analytics and performance measurement.

O Online: 9/8-10/6 Instructor: G. Windsor;L. Madding Class: E147-21174T Fee: $450

Site Optimization and Strategic Search Engine MarketingSBAE 6985 (2.4 CEUs/24 hours)

Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. Search Engine Marketing remains one of the top strategies for driving traffic to a website. Participants will learn the art and science of how search engines work, how it contributes to online visibility and ranking, and the role of website design and usability into the marketing mix. Through the course participants will build out a campaign and develop a detailed strategic and tactical level search engine marketing plan. In addition, participants will also learn how to use key performance indicators to measure the effectiveness of a campaign.

O Online: 10/20-12/8 Instructor: G. Windsor Class: E147-21175T Fee: $600

Getting Results with Email Marketing and Online AdvertisingSBAE 6986 (2.4 CEUs/24 hours)

Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. Online marketing is one of the most cost-effective channels of communication and is heavily used by companies of all sizes. In this course participants will gain insight into the components of a successful online marketing campaign, including email communications and effective digital advertising methods. Participants will learn how to write effective ad and email copy, optimize open and click-through rates, and the role of landing pages to drive conversion. Through the course participants will build out a campaign and develop a detailed strategic and tactical level online marketing plan. In addition, participants will learn how to use key performance indicators to measure the effectiveness of a campaign.


Social Media Marketing Strategy and ExecutionSBAE 6987 (1.8 CEUs/18 hours)

Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. The reach of social media is continuously expanding and there are limitless opportunities to engage consumers, promote products and services, and create brand loyalty. Learn how to incorporate social media into the business strategy, build brand management, and grow a social media presence. Participants will build out a campaign and develop a detailed strategic and tactical level social media marketing plan, as well as learn how to use key performance indicators to measure the effectiveness of a campaign.



Mobile Marketing: Getting Mobile-lizedSBAE 6988 (2.4 CEUs/24 hours)

Prerequisite: The Digital Marketing Landscape or permission from the Program Manager. Mobile devices have evolved from being primarily used to make and receive phone calls. Today’s consumer uses their wireless device to read emails, browse websites, view videos and research products and services. Mobile traffic is fast rising and is becoming an essential component of the digital marketing toolbox. This course will look at how wireless technology fits into the marketing landscape, examine the top mobile tools, and discuss current and future trends. Participants will build out a campaign and develop a detailed strategic and tactical level mobile marketing plan, as well as learn how to measure and evaluate mobile analytics.


Capstone Project and PresentationsSBAE 6989 (1.2 CEUs/12 hours)

Prerequisite: completion of the five previous courses in this certificate program. This final capstone course offers participants a unique opportunity to integrate and apply the concepts and strategies learned in the previous courses. Participants will select one existing company or organization and from start to finish plan and develop a multi-channel digital marketing campaign. Presentations will cover key aspects of a well-planned digital marketing plan, best practices and lessons learned.

O Online: 10/6-11/3 Class: E147-21247T Fee: $300

DIGITAL MARKETING

LSAT (Law School Admission Test)

EXED 5708 F Lecture: 9 a.m.-3 p.m., SaSu, 9/6, 9/13-14, 9/20, Fullerton SGMH-1303, 4 mtgs Class: E147-21073J Fee: $450

GRE Graduate Record Exam - General Test

EXED 5709 F Lecture: 9 a.m.-3 p.m., Sa, 7/26-8/16, Fullerton LH 320, 4 mtgs Class: E145-11096J Fee: $450

F Lecture: 9 a.m.-3 p.m., Sa, 9/6-9/27, Fullerton LH-320, 4 mtgs Class: E147-21074J Fee: $450

F Lecture: 9 a.m.-3 p.m., Sa, 10/18-11/8, Fullerton LH-320, 4 mtgs Class: E147-21075J Fee: $450

GMAT Graduate Management Admission Test

EXED 5713 F Lecture: 9 a.m.-3 p.m., Sa, 8/2-8/16; 9 a.m.-3 p.m., Sa, 8/23, Fullerton SGMH 1108, 4 mtgs Class: E145-11098J Fee: $450

F Lecture: 9 a.m.-3 p.m., Su, 9/14-10/5, Fullerton SGMH-1113, 4 mtgs Class: E147-21076J Fee: $450

F Lecture: 9 a.m.-3 p.m., Sa, 10/25-11/15, Fullerton SGMH-1113, 4 mtgs Class: E147-21077J Fee: $450

CBEST California Basic Educational Skills Test

EXED 5718 F Lecture: 9 a.m.-3 p.m., Sa, 10/11-10/25, Fullerton UH-339, 3 mtgs Class: E147-21078J Fee: $315

F Lecture: 9 a.m.-3 p.m., Sa, 11/22-12/13 (no mtgs 11/29), Fullerton UH-339, 3 mtgs Class: E147-21079J Fee: $315

CSET: Multiple Subjects California Subjects Exam for Teachers EXED 5719 F Lecture: 9 a.m.-5 p.m., Su, 10/5-10/19, Fullerton SGMH-1108, 3 mtgs Class: E147-21080J Fee: $415

These are Cal State Fullerton A.S.C. classes.

CONVENIENT WEEKENDTEST PREP CLASSES

REGISTRATION IS OPEN NOW!extension.fulllerton.edu/testprep or call 657.278.2611


http://extension.fullerton.edu/professionaldevelopment/testprep

657.278.2611 FALL 2014 | 43

Program OrientationSaturday, September 6, 2014, 9 a.m. – 12 p.m.Location: Fullerton KHS 199Fees: $40

Bilingual Proficiency TestSaturday, September 13, 2014, 9 a.m. – 12 p.m.Location: Fullerton KHS 199Fees: $80

For more informationVeronica Martinez, 657.278.3123, [email protected]

extension.fullerton.edu/interpretation or call 657.278.2611

Spanish/English

Healthcare Interpreting

Legal Interpretion and Translation

Get Started Now! Register Today.How do I start? To enroll in spanish/english interpreting classes, you are required to complete the Program Orientation and demonstrate bilingual competencies in oral and written Spanish and English.

http://extension.fullerton.edu/professionaldevelopment/interpretation


GENERAL INFORMATION

REFUNDS

Refunds are based on the date official withdrawal is received in the Extended Education office. Allow up to six weeks for refunds via check. If you paid with a credit card, allow 7-10 business days for your refund to be credited back to your credit card. If you do not receive your refund by that time, please call the Extended Education office at 657-278-2611.

Face-to-Face Classes and Classes Offered via Adobe Connect

• If you drop at least one working day prior to the class start date, a full refund less $10 per class dropped will be issued.

• If you drop on or after the class start date:

1. Four or Less Class Meetings–There is no refund.

2. Five or More Class Meetings–If less than 25% of the classes have elapsed, a 65% refund will be issued. After 25% of the classes have elapsed, there will be no refund. (For example, there would be no refund for withdrawals after three meetings of a 12-meeting class because 25% of the class time has elapsed.)

Online Classes

• Dropping prior to the beginning of a class: If you drop at least one working day prior to the class start date, a full refund less $10 per class dropped will be issued.

• Dropping on the day of first class meeting and after: If less than 25% of the calendar days for the class have elapsed, a 65% refund will be issued. If 25% or more of the calendar days for the class have elapsed, there will be no refund.

COMPUTER ACCESS FOR HANDS-ON, ONLINE OR TITANIUM CLASSES

You need to obtain your Username and Password in advance of accessing any CSUF computer and/or to participate in any online or TITANium (Moodle) managed class. Here’s how it works:

• A PIN notification letter is sent to you by U.S. mail on your first registration with UEE.

• The very first time you logon to the CSUF portal (www.fullerton.edu) you need to use your PIN as your Password and your Campus Wide I.D. (CWID) as your Username.

• Following prompts, you will then be required to create a Username and Password.

• Once you have completed this process, you will use your Username and Password to logon. You will no longer need to use your Campus Wide I.D. or PIN to logon.

If you have questions, or have not been successful in obtaining your Username and Password, please contact UEE Student Services at 657.278.2611.

CLASS CHANGES AND WITHDRAWALS

If you need to drop a class, you may do so in person, by phone, fax or mail through the Extended Education registration office, 657.278.2611. The day the form is received is the official date of withdrawal and determines the amount of refund, if any. (See “Refunds” for additional information.)


657.278.2611 FALL 2014 | 45

GENERAL INFORMATION

PURCHASE OF TEXTBOOKS

TITAN BOOKSTORE

http://www.titanbookstore.com

Commons Building, CSUF Fullerton Campus

You can order Textbooks as follows:

• IN PERSON Extension textbooks are located in a special section. Go to the second floor of the bookstore and look for a section of shelves with a sign that says “Extended Education.” If you cannot find this section, ask for help at the Information Desk.

• ONLINE http://www.titanbookstore.com Follow the directions on the website. When you enter a department on the website form – please check Extended Education.

• If you do not have Internet access, you can order textbooks by FAX at 657.278.7703. You will need to address the order to “Titan Shops,” list the text title and provide shipping/pickup information. You will also need to provide your payment information. It would be helpful to note on the fax that you are ordering an Extended Education textbook.

PARKING

CSUF Fullerton CampusParking and Transportation Services 800 N. State College Blvd. http://parking.fullerton.edu Phone: 657.278.3082 Fax: 657.278.4533

The following is a summary of CSUF Fullerton campus parking and traffic regulations. Detailed information on parking policies, maps of parking lots, and more can be found at the Parking and Transportation Services Web site - www.parking.fullerton.edu.

Parking & Transportation is located at the north end of campus, near Lot A-faculty/staff, north of the University Police Department. The office can be accessed off of State College Blvd. Parking and Transportation Services office hours are 7 a.m. - 5 p.m.

Daily permits: Daily permits are $8. Extension and Open University students may purchase a daily permit in the University Extended Education Registration Office or the daily permit machines in Lots A, E, G and Arts Drive, and levels 2, 4 and 6 of the State College parking structure.

Daily permits are valid in all student lots (A, B, E, G, S and all parking structures) during enforcement hours. After 6 p.m., a daily permit is valid in faculty/staff lots C, E West, I, J and College Park faculty/staff. Note: Lots F and H are designated for faculty/staff parking during all enforcement hours.

Semester permits: http://parking.fullerton.edu

CSUF Garden Grove Center Parking A parking permit is required Monday through Friday. See Garden Grove map for more information.

SCHOLARSHIPS AVAILABLE

In keeping with our commitment to lifelong learning, scholarships may be available to University Extended Education (UEE) students.

Details about requirements and applications are on extension.fullerton.edu/professionaldevelopment/policies. Go to “Info.”

http://extension.fullerton.edu/professionaldevelopment/policies


GENERAL INFORMATION

NONDISCRIMINATION & HARASSMENT POLICIES

The California State University, Fullerton is committed to creating an atmosphere in which all students have the right to participate fully in its programs and activities free from unlawful discrimination, harassment and retaliation. Executive Order 1074 Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students AND Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students Against the CSU and/or CSU Employees - was established in compliance with the California Equity in Higher Education Act, (Education Code Sections 66250 et seq.), Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990, and the Age Discrimination Act of 1975, among other applicable state and federal laws.

The CSU is responsible for providing a reliable, prompt and equitable response to a complaint of discrimination. Inquiries concerning the CSU’s compliance with these Acts, application of these laws to programs and activities of the CSU, campus policies, complaint resolution and/or appeals processes, and discrimination/harassment complaint filing procedures may be addressed to the CSU officers assigned the administrative responsibility of reviewing such matters or directly with the U.S. Department of Education, Office for Civil Rights listed below:

All Discrimination/Harassment/Sexual Harassment/Title IX Complaints

Director, Diversity and Equity Programs/Title IX Coordinator, CSUF Susan Leavy College Park 770 [email protected] (657) 278-4702 TDD 657-278-2786

Student Disability Complaints (including denial or failure to implement accommodations, academic adjustments and auxiliary aids)

Director, Disabled Student Services, CSUF Paul K. Miller University Hall 101 [email protected] (657) 278-3117 TDD 657-278-2786

U.S. Department of Education, Office for Civil Rights Region IX

www.ed.gov/ocr San Francisco Office 50 Beale Street, Suite 7200 San Francisco, CA 94105 (415) 486-5555, Fax (415) 486-5570 TTD (877) 521-2172 email: [email protected]

Applicants for admissions or employment should contact the Office of Diversity and Inclusion for information on how to file a complaint or obtain a copy of the complaint resolution procedure refer to http://diversity.fullerton.edu website.

Sexual HarassmentIt is the policy of California State University, Fullerton and the California State University to maintain a working and learning environment free from sexual harassment of its students, employees and those who apply for student or employee status. Sexual harassment is illegal under Title VII of the Civil Rights Act of 1962, Title IX of the Higher Education Amendments of 1972, and the California Education Code 89535. Executive Order 927 - Systemwide Policy on Prohibiting Harassment in Employment and Retaliation for Reporting Harassment or Participating in a Harassment Investigation as well as Executive Order 1074 Systemwide Policy Prohibiting Discrimination, Harassment, and Retaliation Against Students AND Systemwide Procedure for Handling Discrimination, Harassment and Retaliation Complaints by Students Against the CSU and/or CSU Employees also prohibit sexual harassment within the California State University system. The university will not tolerate sexual harassment and will take action to eliminate such behavior. Information concerning campus sexual harassment policies and procedures can be obtained from the Office of Diversity and Inclusion, College Park 760, (657) 278-3951 or http://diversity.fullerton.edu.


657.278.2611 FALL 2014 | 47

Garden Grove Parking

12901 Euclid Street, Garden Grove, CA 92840

A parking permit is required Monday through Friday. A permit will be issued at no additional charge to registering students. For advance registrations, the permit will arrive by mail before the first day of class. Students who register during the week immediately preceding a class start date need to pick up a permit at the Garden Grove registration desk on the first day of class.

Please note: the Garden Grove parking permit is not valid at the Fullerton campus. Overflow parking is available across from the City Hall at 11222 Acacia Parkway.

MAP & PARKING INFORMATION

Please print clearly.

Date ______________________

Mail Label Code

(above name on mailing label)

_____________________________________________________ _______________________________________________CSUF Student ID or Social Security # Birth Date (mm/dd/yy)

_____________________________________________________ Male o Female oEmail Address

_____________________________________________ ______________________________________ _______________Last Name First Name Middle Initial

___________________________________________________________________________________________________________Street Address

_____________________________________________________ ____________________________ _______________City State Zip

_____________________________________________________ _______________________________________________Telephone (Home) Telephone (Business) Extension

_____________________________________________________Telephone (Cellular)

Class # Subject Area/Catalog # and Class Name Date Fee

Class Fees

Late Fees

TOTAL FEES

How did you hear about us?

o Current Student (STU)o Advertising (ADV)o Catalog/Flyer (CAT)o Education Fair (EDF)o Email from CSUF (EMA)

o Industry/Association (IND)o Internet search/Website (WEB)o Friend/Co-worker (WOM)o Other__________ (OTH)

Payment Optionso Check or Money Order enclosed (Payable to CSUF. No cash please.)

o Charge to: o VISA o MasterCard o American Express* o Discover

Card number _____________________________________________________ Expiration date (Mo./Yr.)__________________

(*When using American Express, the name on the card must exactly match that of the student who is registering.)

Cardholder Signature (Authorization to charge) ________________________________________________________________

o Bill my company. (Purchase order or letter of sponsorship must accompany registration. If registering by telephone, this must be faxed the day of registration.)

Photo identification required for payment by credit card or check.

Four Ways to Register

REGISTRATION FORM

1. Online 24 hours a day Register Now - extension.fullerton.edu/Register Use your credit card to register.

2. Telephone - 657.278.2611. M-Th, 8 a.m. to 5:30 p.m.; F, 8 a.m. to 5 p.m.; Sat., 8 a.m. to 12 p.m. Have ready your credit card number, expiration date, and your student I.D. or Social Security number. A receipt will be mailed to you.

3. In Person - College Park building, Suite 100 (2600 Nutwood, corner of Nutwood & Commonwealth) Mon.-Thurs.: 8 a.m. to 5:30 p.m.; Fri.: 8 a.m. to 5 p.m.; Sat.: 8 a.m. to 12 p.m. Complete a registration form and present it at the University Extended Education office.

4. Mail Send the completed registration form with your check, money order or credit card information to: University Extended Education Registration

Cal State Fullerton P.O. Box 6870 Fullerton, CA 92834-6870

#8764

http://extension.fullerton.edu/professionaldevelopment/register

“Project Management

In the Project Management classes, we had to work together to produce an 80-page business plan. We were asked to manage the project ourselves and deal with any problems as a Project Manager would. It was up to the team to get the work done. If one person was not pulling their weight, we had to find a way to deal with it and push on. I learned techniques to empower teammates to perform to their ability and really contribute to the overall project without discouraging them or being pushy.”

Kelly BisconteProgram Manager, ACCESS Destination Services

“Fiduciary Management

The Professional Fiduciary program started me on a new career. I enrolled in it because this program has a great reputation and great instructors, who are practicing professionals. I got my fiduciary license and I am practicing now!”

Daniel H. Page, CLPFPrincipal, Surf City Fiduciary

SUCCESSextension.fullerton.edu/success

“Healthcare IT

I was able to get a job offer at AltaMed Health Services right after I completed the Healthcare Information Technology Certificate. And I’m working as a medical informatics reporting analyst. What I learned in the HIT program helped me understand the healthcare reform that I am currently dealing with, as well as its impact on my company’s member enrollment.”

Carol ChiaMedical Information Reporting Analyst, AltaMed Health Services

ESSENTIALS

http://extension.fullerton.edu/professionaldevelopment/success

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Documents

Technology Essentials - Fall 2014