Technical Training Solutions 2008-2009 Catalog

www.utstar.com/Training

Technical TrainingSolutions

2008-2009 Catalog

http://www.utstar.com/Training

ONLINE: www.utstar.com/Training | [email protected]

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Table of Contents

INTRODUCTION 3

IPTV COURSES 7

RollingStream® IPTV System Courses 7

BROADBAND COURSES 19

iAN8K Broadband Access 19

GEPON 26

NetRing® System 30

NGN COURSES 35

mSwitch® System Courses 46

8250 Personal Communications Management System Courses 63

Implicity™ IP Messaging Solution Courses 68

AccessGuard 500™ System Courses 72

GLOBAL LOCATIONS 74

© 2008 UTStarcom Incorporated. All rights reserved.Technical Training SolutionsJune, 2008


mailto:[email protected]


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IntroductionTraining Solutions from UTStarcom

You can have the best product, a sophisticated infrastructure, and the latest technology; but to thrive in today’smarketplace, you need a highly-skilled workforce that is prepared to meet your business and operational objectives.Training is essential to creating and maintaining an effective workforce. UTStarcom can deliver training when and whereyou need it most - via the desktop, Internet, in the lab, in the field, or in the classroom. The expertise of our coursedevelopment and delivery specialists ensures that your learning program achieves targeted, measurable results.

Learning Solutions from UTStarcom

Learning solutions align competence investment with operator strategy and business goals for increased Return onInvestment (ROI).

Two components of the Learning Solutions service are also offered as stand-alone services: Structured KnowledgeTransfer (SKT) and Competence Consulting.

SKT is an on-the-job program that focuses on mentoring individual employees in their actual work environmentfor optimized competence transfer.

Competence Consulting is a service that analyzes an operator's training and performance needs based on theoperator's business requirements. The outcome is a Competence Gap Analysis Report.

UTStarcom offers training anytime, anywhere - at our education centers, customer sites, online through the virtualclassroom, or by self-paced training through a web portal. Practical training on equipment can also be deliveredremotely through Remote Training Lab.

Blended Training

As an alternative to training using single product types and delivery methods, we develop many of our packages using ablended training concept. Blended training involves a multi-faceted approach using multiple types of training products,delivery, and optimally information systems support. It actually begins with the development process; balancing theknowledge and skills requirements, appropriate training methodology, and suitable delivery methods resulting in amixed or blended training approach.

Customized Training

In today’s day and age, it’s imperative to be able to mold a solution that best fits your customer’s needs as networkrequirements vary from customer to customer, and the “one size fits all” approach might not be feasible in everysituation. We at UTStarcom fully understand this and have the capabilities and expertise to develop customized trainingcourses that take into account your specific network, systems, resources, and capabilities.




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CoursesUTStarcom has a wide selection of different training solutions to suit your needs. Available in customizable on-siteclasses and professionally run public classes, whether it is live in person training or live via the web; we have thecurriculum that is right for you.

Course Benefits Learn from instructors who are subject matter experts with experience in helping others grasp technical concepts

and skills Gain a thorough understanding of UTStarcom solutions Go beyond written publications to pursue “hidden details” and get answers that meet your personal job-related

needs Practice applying course Contents in a training environment where “mistakes” can be rectified without

jeopardizing equipment or your reputation

Available courses are aligned with the solutions portfolio.

IPTVOur IPTV product family enables the delivery of Broadcast TV and VOD services overan IP network along with a plethora of value-add applications, such as time-shift TV,video conferencing, distance learning, IP Surveillance, and many more. UTStarcom’sIPTV solution lays the framework for several applications that can be custom designedfor operators, effectively differentiating its services and increasing its ARPU potential –especially imperative in highly competitive market environments.

BROADBANDOur Broadband product family includes various IP-based broadband accesstechnologies including IP DSL, GEPON, industry leading MSAN and next generationoptical transport and edge aggregation solutions (MSTP). UTStarcom’s broadbandsolutions offer the benefit of converged access, via the MSAN approach, with anintegrated TDM migration, POTS termination, DSL, Media Gateway, and GEPONaccess on the same platform, thus reducing the operator’s capital expenditure (CAPEX)and operating expenditure (OPEX) substantially.

NGNOur NGN product family includes IP Telephony solutions for next generation voice anddata networks. Applications supported by UTStarcom include PSTN emulation, Voiceover Broadband (VoBB) and Fixed Mobile Convergence (FMC), among others. Besidesproviding the operator the benefit of reduced recurring operating expense (OPEX),UTStarcom’s NGN solution is an application enabler and provides the additional benefitof an integrated back end system for all of UTStarcom’s solutions, including NGN,Broadband and IPTV --thus enabling a true converged triple play service delivery ofvoice, data, and video.



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IPTV

BROADBAND

NGN

IPTV




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IPTV

BROADBAND

NGN

RollingStream® IPTV SystemThe RollingStream IPTV system is an end-to-end all-IP based solution that features a suite of products and servicesthat enable telecom operators, as well as cable and satellite service providers, to deliver triple play, broadcast-qualitytelevision and on-demand entertainment services to residential and commercial premises. From its inception, theRollingStream IPTV System was designed with the scalability, reliability, and bandwidth efficiency required to enableoperators to offer new services that represent new revenue opportunities over existing network infrastructures. Theseinclude broadcast TV, timeshift TV, high definition VOD, Internet gaming, and interactive services. The RollingStreamproduct family includes: a streaming and storage server system (MediaStation); an encoder/transcoder forassimilating disparate video signals onto a unified distribution system; a set-top box (Media Console) that resides inthe end-user premise and can provide Internet access, broadcast TV, video on demand, nPVR and other value-added services; and a network management system that can enable nonstop, system-wide operation.



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IPTV

BROADBAND

NGN

IPTV Courses

RollingStream® IPTV System Courses

Table of Contents:

ROLLINGSTREAM® IPTV SYSTEM INTRODUCTION & ARCHITECTURE ............................ 8ROLLINGSTREAM® IPTV SYSTEM SUBSCRIBER & BPM PROVISIONING......................... 9ROLLINGSTREAM® IPTV SYSTEM CONTENT PROVISIONING (VOD AND TV ) ............... 10ROLLINGSTREAM® IPTV SYSTEM EPG CUSTOMIZATION................................................ 11ROLLINGSTREAM® IPTV SYSTEM MEDIA STATION AND BACKEND SERVERSADMINISTRATION.................................................................................................................. 12ROLLINGSTREAM® IPTV SYSTEM BOOTCAMP ................................................................. 13




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IPTV

BROADBAND

NGN

RollingStream® IPTV System Introduction & ArchitectureCourse Objectives:

Upon successful completion of this course you will be able to identify important factsabout:

Overall system capabilities, scalability, manageability, operability, security,reliability, supporting technologies, hardware, software, architecture, andapplications

Central Media Station (CMS), Home Media Station (HMS) and Edge MediaStation (EMS) Transaction Server (TS), Subscriber Location Register (SLR),Media Location Register (MLR) components, functions, content storage anddistribution

Operation Support System (OSS), Network Management System (NMS),OMC-M Agent functions

Customer-Account-Service, Online Billing System (OBS), Media AssetsManagement System (MAMS), Customer Self Service (CSS), Digital RightsManagement (DRM), Equipment Security Management (ESM), PrepaidService Center (PSC), Transaction Server Event Handler (TSEH), and Set TopBox (STB) startup, boot-up and performance

System operations and component interactions based upon demonstration onlive system.

Who Should Attend?Target audience for this course includes sales engineers, support engineers,field engineers, system engineers, network administrators, and other technicalprofessionals responsible for working with the RollingStream IPTV System.

Course Prerequisites:

A working knowledge of data networking and telecommunications A solid understanding of Oracle, Solaris, and UNIX is helpful TCP/IP protocol and IP addressing knowledge is also recommended but not

required

Duration: 1 Day

Class Size(Students): Min 6, Max 10

Delivery Method: Instructor-led

Course Level: Introductory

Hands-On: Lecture/discussion

Location: UTStarcom orCustomer site

Training Material: English

Language: English

Course Content:

Product Overview System Architecture Applications and Services High Availability

COURSE DETAILS

Significant benefits,applications, and architectureprovided by the UTStarcomRollingStream IPTV SystemLogical and physicalcomponents of theRollingStream IPTV Systemand important systeminteractions

YOU WILL LEARN

Media Station Elements Network Management OSS Elements Transaction Servers

DRM CTMS Set Top Box / Media Console

* Verify for available releases with aTraining solutions representative.



9


IPTV

BROADBAND

NGN

RollingStream® IPTV System Subscriber & BPM Provisioning

Course Objectives:

Upon successful completion of this course you will be able to: Use SAM to create and manage subscribers Use SAM to provision subscribers for different types of service (Live TV,

SVOD, and VOD) Configure subscribers for prepaid and postpaid services Use BPM to create billing plans Use BPM to create service plans Use BPM to create price plans Use BPM to create tariff and reward plans

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and other technical professionals responsible for provisioningthe RollingStream IPTV System.


Before attending this course you should have a working knowledge of data networkingand telecommunications, and a basic understanding of TCP/IP protocol and IPaddressing. A solid understanding of Oracle software and the Solaris™ operatingsystem is also required. The UTStarcom RollingStream IPTV System Introduction andArchitecture course is a required prerequisite.

Duration: 2 Days



Course Level: Intermediate

Hands-On: 60%



Language: English

Course Content:

SAM & BPM Overview SAM Create and Modify

ID's, Accounts &Subscribers

How to provision the SAM(Subscriber AccountManagement) and BPM (BillingPolicy Management) modules ofthe OSS (Operations SupportSystem) for the UTStarcomRollingStream IPTV System

BPM Create Service, Tariff & Price Plans BPM Add Billing Parameters Creating Content Group, Channel Package,

SVOD, Content Package & Free Content Assign Services to Subscribers


COURSE DETAILS

YOU WILL LEARN




10

IPTV

BROADBAND

NGN

RollingStream® IPTV System Content Provisioning (VOD and TV)

Course Objectives:

Upon successful completion of this course you will be able to: Describe metadata Describe the MAM subsystems and process interactions Use OSS to create programs, channels and metadata Use NMS for physical channel configuration Use the LoadService application and MAM to load VOD contents Provision Time shift TV, and TV schedules with OSS Use EPG tools to define Hotlist and Promotions View metadata using MySQL®

Who Should Attend?

Target audience for this course includes engineers responsible for provisioningcontent (VOD and TV).


Before attending this course you should have a working knowledge of data networkingand telecommunications, and a basic understanding of TCP/IP protocol and IPaddressing. A solid understanding of Oracle® and Solaris™ is also required. TheUTStarcom RollingStream IPTV System Introduction and Architecture course is arequired prerequisite.

Duration: 2 Days




Hands-On: 60%



Language: English

Course Content:

MAM Overview Metadata MAM Process Interactions

and Subsystem MAM Configuration Creating Programs,

Channels and Metadata

Adding live TV channels

Setting up time-shift TV

Virtual channel setup

VOD provisioning anddistribution management

Channel Configuration in NMS MDDB EPG Tools


COURSE DETAILS

YOU WILL LEARN



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IPTV

BROADBAND

NGN

RollingStream® IPTV System EPG Customization

Course Objectives:

Upon successful completion of this course you will be able to: Identify EPG components and their role in the RollingStream IPTV System Describe the EPG architecture and implementation model Use HTML/CSS/JavaScript/PHP to customize EPG pages

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and other technical professionals responsible for implementingand maintaining EPG pages using HTML/CSS/JavaScript/PHP.


Before attending this course you should attend the System Introduction and Architecturecourse, with a working knowledge of HTML/CSS, PHP, and JavaScript.

Duration: 3 Days



Course Level: Advanced

Hands-On: 50%



Language: EnglishCourse Content:

EPG Overview EPG Architecture and

Implementation Model

EPG components and theirroles in the UTStarcomRollingStream IPTV system

EPG architecture andimplementation model

How to customize EPG pagesusing:HTML/CSS/JavaScript/PHP

Making EPG Page TrivialCustomization

Making EPG Page LayoutCustomization

Designing New EPG Page Redesigning EPG


COURSE DETAILS

YOU WILL LEARN




12

IPTV

BROADBAND

NGN

RollingStream® IPTV System Media Station and Backend ServersAdministration

Course Objectives:

Upon successful completion of this course you will be able to: Navigate the Media Station system via the NMS GUI Use NMS to verify the MS configuration and key performance statistics of the

MS blade servers Verify the running state of the blade server processes via NMS or command

line interface Identify, locate and analyze key log files for MS components View and clear MS component alarms Provision system administrative functions such as log management and

password management Identify the system boot-up process order Locate and analyze important log files for the TS processes Use NMS to verify TS cluster configuration Use NMS to start and manage the TS processes Troubleshoot TS process faults

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and other technical professionals responsible for administeringthe Media Station and backend servers


System Introduction & Architecture Course Good knowledge of data networking TCP/IP, UDP, unicast and multicast knowledge Good understanding of SolarisTM, Linux®, Oracle® and MySQL® software

Duration: 3 Days




Hands-On: 60%



Language: English

Location and analysis of log files

Using Oracle® and MySQL®

software to analyze and find faults

Troubleshooting techniques forthe Media Station and backendserversSystem process boot-up sequence

Managing the TS processes fromthe OMC-M


COURSE DETAILS

YOU WILL LEARN

Course Content:

Navigating the NMS GUI Fault Management Inventory Management Topology and System

Management

TS Cluster Configuration Managing TS Processes Key TS Logs and Files



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IPTV

BROADBAND

NGN

Duration: 10 Days




Hands-On: 60%



Language: English or Spanish


COURSE DETAILS

RollingStream® IPTV System BootCamp

Continue on next page . . .

Significant benefits, applications, and architecture provided by theUTStarcom RollingStream platform

Logical and physical components of the RollingStream platform andimportant system interactions

How to provision the SAM (Subscriber Account Management) and BPM(Billing Policy Management) modules of the OSS (Operations SupportSystem) for the UTStarcom RollingStream platform

How to add live TV channels How to setup time-shift TV How to setup virtual channels How to manage VOD provisioning and distribution EPG components and their roles in the UTStarcom® RollingStream system EPG architecture and implementation model How to customize EPG pages using: HTML/CSS/JavaScript/PHP How to locate and analysis of log files How to use Oracle® and MySQL® software to analyze and find faults Troubleshooting techniques for the Media Station and backend servers System boot-up process orders Managing the TS processes from the OMC-M

YOU WILL LEARN




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IPTV

BROADBAND

NGN

RollingStream® IPTV System BootCamp (continued)


Course Objectives :

Overall system capabilities, scalability, manageability, operability, security, reliability, supporting technologies,hardware, software, architecture, and applications

Central Media Station (CMS), Home Media Station (HMS) and Edge Media Station (EMS) Transaction Server(TS), Subscriber Location Register (SLR), Media Location Register (MLR) components, functions, contentstorage and distribution

Operation Support System (OSS), Network Management System (NMS), OMC-M Agent functions Customer-Account-Service, Online Billing System (OBS), Media Assets Management System (MAMS),

Customer Self Service (CSS), Digital Rights Management (DRM), Equipment Security Management (ESM),Prepaid Service Center (PSC), Transaction Server Event Handler (TSEH), and Set Top Box (STB) startup, boot-up and performance

System operations and component interactions based upon demonstration on live system Use SAM to create and manage subscribers Use SAM to provision subscribers for different types of service (Live TV, SVOD, and VOD) Configure subscribers for prepaid and postpaid services Use BPM to create billing plans, service plans, price plans, tariff and reward plans Describe metadata Describe the MAM subsystems and process interactions Use OSS to create programs, channels and metadata Use NMS for physical channel configuration Use the LoadService application and MAM to load VOD contents Provision Time shift TV, and TV schedules with OSS Use EPG tools to define Hotlist and Promotions View metadata using MySQL® software Identify EPG components and their role in the RollingStream IPTV system Describe the EPG architecture and implementation model Use HTML/CSS/JavaScript/PHP to customize EPG pages Navigate the Media Station system via the NMS GUI Use NMS to verify the MS configuration and key performance statistics of the MS blade servers Verify the running state of the blade server processes via NMS or command line interface Identify, locate and analyze key log files for MS components View and clear MS component alarms Provision system administrative functions such as log management and password management Identify the system boot-up process order Locate and analyze important log files for the TS processes Use NMS to verify TS cluster configuration Use NMS to start and manage the TS processes Troubleshoot TS process faults



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IPTV

BROADBAND

NGN

RollingStream® IPTV System BootCamp (continued)


Who Should Attend?

Target audience for this course includes all personnel in charge of configuring, provisioning, troubleshooting andmaintaining the RollingStream IPTV application.


Web browser knowledge A working knowledge of data networking Customer lifecycle experience Knowledge of billing methodologies TCP/IP, UDP, unicast and multicast fundamentals Basic understanding of SolarisTM, Linux® operating systems, and Oracle® and MySQL® software

Course Content:

Product Overview System Architecture Applications and Services High Availability Media Station Elements Network Management OSS Elements Transaction Servers DRM CTMS Set Top Box / Media Console




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IPTV

BROADBAND

NGN

RollingStream™ BootCamp (continued)

Course Content (continued):

SAM & BPM Overview SAM Create and Modify ID's, Accounts & Subscribers BPM Create Service, Tariff & Price Plans BPM Add Billing Parameters Creating Content Group, Channel Package, SVOD, Content Package & Free Content Assign Services to Subscribers MAM Overview Metadata MAM Process Interactions and Subsystem MAM Configuration Creating Programs, Channels and Metadata Channel Configuration in NMS MDDB EPG Tools EPG Overview EPG Architecture and Implementation Model Making EPG Page Trivial Customization Making EPG Page Layout Customization Designing New EPG Page Redesigning EPG Navigating the NMS GUI Fault Management Inventory Management Topology and System Management TS Cluster Configuration Managing TS Processes Key TS Logs and Files




IPTV

BROADBAND

NGN

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Broadband




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IPTV

BROADBAND

NGN

iAN8KUTStarcom is among the pioneers in the development of next-generation IP-based DSLAM products that require neitherATM internetworking for upstream traffic nor additional ATM elements. Our IP DSLAMs reside on the edge of a serviceprovider’s network and enable network transition from narrowband to broadband by aggregating and convergingsubscriber traffic onto a unified IP stream for handoff. The iAN8K series integrates the standalone functionalities of atraditional Digital Loop Carrier (DLC), a next-generation VoIP Media Gateway (MG), and our industry-leading IP DSLAMinto a single convenient, multiservice access platform. The platform can empower service providers with maximumdeployment flexibility for delivering single as well as multiple converged services. By integrating the features of ourproven AN-2000 Multi Service Access Node (MSAN), MG platform, and IP DSLAM broadband access, the iAN8K seriespresents operators with an ideal strategy for incrementally migrating from TDM to IP-based voice and next-generationdata services.

GEPONUTStarcom’s Gigabit Ethernet Passive Optical Network (GEPON) platform is designed to deliver high-speed voice,data, and video services to residential and business subscribers. The complete solution, comprising the Optical LineTerminal (OLT) and Optical Network Unit (ONU), represents a high-speed, fiber-to-the home or building (FTTH, FTTB)alternative to copper. The GEPON platform can be an extremely cost-effective alternative to conventional accessequipment, reducing points of failure and simplifying network architecture.

NetRing® Optical Transport System (MSTP)We offer a comprehensive suite of SDH/SONET transport products, supporting transmission speeds ranging from 155Mb/s to 10 GB/s, that enable multi-speed integrated transport for TDM, 10/100/1000M Ethernet and ATM services. Theintegration of applications including Generic Framing Procedure (GFP), Link Capacity Adjustment Scheme (LCAS),Layer 2 Ethernet switching, and Resilient Packet Ring (RPR) technologies can greatly improve the efficiency andcapacity of data transport. In addition, the product platform supports various complex network topologies and includes asophisticated multi-service management system.




IPTV

BROADBAND

NGN

19

Broadband Courses

iAN8K Broadband Access

Table of Contents:

IAN8K B1000 MSAP OVERVIEW ........................................................................................... 20IAN8K B1000 MSAP INSTALLATION AND CONFIGURATION ............................................ 21IAN8K B1000 MSAP MAINTENANCE AND TROUBLESHOOTING...................................... 22IAN8K B1000 IPDSLAM OVERVIEW ..................................................................................... 23IAN8K B1000 IPDSLAM INSTALLATION AND CONFIGURATION ...................................... 24




20

IPTV

BROADBAND

NGN

iAN8K B1000 MSAP Overview

Course Objectives:

Upon successful completion of this course you will be able to: Describe the iAN8K B1000 MSAP system Describe iAN8K B1000 MSAP applications Identify the differences between previous iAN-8000 releases and the iAN8K

B1000 MSAP release Identify the hardware components, shelf types, and modules that comprise the

iAN8K B1000 MSAP platform Describe scenarios where the iAN8K B1000 MSAP can be used Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and

identify its components Identify features planned for future releases of the iAN8K B1000 MSAP

platform

Who Should Attend?

Target audience for this course includes all persons interested in learningwhere and how the iAN8K B1000 MSAP platform fits into a telecomm network,the technologies it supports, and the features planned for future releases.


Before attending this course you should have a general knowledge of data networkingand telecommunications, TDM technologies such as PDH and SDH, signaling protocols(V5.x), the TCP/IP protocol and IP addressing.

Duration: 3 Hrs.


Delivery Method: Instructor-led(Web available)


Hands-On: Lecture




Course Content:

System Description Applications Hardware Components Modules Shelf Architecture

UTStarcom iAN8K B1000 Multi-Service Access Platform(MSAP) applications, systemarchitecture, basic hardwarecomponents, and the newfeatures and enhancementsplanned for the future

Scenarios NETMAN 4000 Management

System iAN8K B1000 MSAP Roadmap


COURSE DETAILS

YOU WILL LEARN




IPTV

BROADBAND

NGN

21

iAN8K B1000 MSAP Installation and Configuration

Course Objectives:

Upon successful completion of this course you will be able to: Identify solutions provided and underlying technologies incorporated in the

iAN8K B1000 MSAP platform Install the iAN8K B1000 MSAP shelf, associated power requirements, cabling,

and common units Perform final configuration steps of the iAN8K B1000 MSAP chassis for remote

management Describe common, interface, and transport modules associated with the iAN8K

B1000 MSAP Access and use the UTStarcom NETMANTM 4000 NMS application to manage

an iAN8K B1000 MSAP system Configure the iAN8K B1000 MSAP chassis node and board levels for TDM,

POTS, IP-DSLAM, and VoIP applications Administer various aspects of an iAN8K B1000 MSAP system

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and technicians responsible for installing, configuring, and/ormanaging an iAN8K B1000 MSAP system.


Before attending this course you should have a working knowledge of data networkingand telecommunications. A solid understanding of TDM technologies such as PDH andSDH, signaling protocols (V5.x), the TCP/IP protocol and IP addressing is also required.

Duration: 5 Days




Hands-On: 50%




Course Content:

System Overview Hardware Introduction Installation and Setup

How to install, connect, andconfigure various hardwarecomponents of the UTStarcomiAN8K B1000 Multi-ServiceAccess Platform

Netman 4000 application PDH Transport SDH Transport

POTS/ISDN Services IPDSLAM Services VoIP Hardware and Application


COURSE DETAILS

YOU WILL LEARN




22

IPTV

BROADBAND

NGN

iAN8K B1000 MSAP Maintenance and Troubleshooting

Course Objectives:

Upon successful completion of this course you will be able to: Identify general troubleshooting practices related to the iAN-8000/iAN8K

equipment Identify what kind of information and operations are useful when

troubleshooting iAN-8000/iAN8K equipment Identify the different ways of transferring files to the different boards in the iAN-

8000/iAN8K equipment Identify the different configurations related to a VoIP and ADSL services in the

iAN-8000/iAN8K platforms Troubleshoot VoIP and ADSL services Collect useful logs and traces for troubleshooting VoIP and ADSL services Locate MGCP protocol in Softswitch architecture Identify MGCP functions, applications, concepts, and components Analyze an MGCP trace for a successful call

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and technicians responsible for installing, configuring, and/ormanaging an iAN8K B1000 MSAP system.


Working knowledge of data networking and telecommunications, a solid understandingof TDM technologies such as PDH and SDH, and signaling protocols (V5.x), a basicunderstanding of the TCP/IP protocol and IP addressing, and the iAN8K B1000 MSAPInstallation and Configuration Course.

Duration: 5 Days




Hands-On: 50%




Course Content:

MGCP Signaling Analysis Troubleshooting Intro VoIP Troubleshooting

How to maintain andtroubleshoot various hardwarecomponents and services of theUTStarcom iAN8K B1000 Multi-Service Access Platform usingthe appropriate Tools andsoftware

ADSL Troubleshooting Hardware Troubleshooting Guidelines Maintenance Practices


COURSE DETAILS

YOU WILL LEARN




IPTV

BROADBAND

NGN

23

iAN8K B1000 IPDSLAM Overview

Course Objectives:

Upon successful completion of this course you will be able to: Describe the iAN8K B1000 IPDSLAM system Describe technologies used in and applications provided by the iAN8K B1000

IPDSLAM system Identify the differences between previous iAN-8000 releases and the iAN8K

B1000 IPDSLAM release Identify the hardware components, shelf types, and modules that comprise the

iAN8K B1000 IPDSLAM platform Identify the NETMANTM 4000 as the iAN8K B1000’s Management System and

identify its components Identify features planned for future releases of the iAN8K B1000 IPDSLAM

platform.

Who Should Attend?

Target audience for this course includes all persons interested in learningwhere and how the iAN8K B1000 IPDSLAM platform fits into a telecommnetwork, the technologies it supports, and the features planned for futurereleases.


Before attending this course you should have a general knowledge of data networkingand telecommunications, xDSL technologies such as ADSL and SHDSL, ATMtechnologies, the TCP/IP protocol and IP addressing.

Duration: 4 Hrs.


Delivery Method: Web-based


Hands-On: Lecture




Course Content:

System Description Technologies Applications System Capacities

UTStarcom iAN8K B1000IPDSLAM system applications,architecture, basic hardwarecomponents, and the newfeatures and enhancementsplanned for the future

System Components Shelf Architecture Modules NETMAN 4000 Management

System

Data Flows Future Features and

Enhancements


COURSE DETAILS

YOU WILL LEARN




24

IPTV

BROADBAND

NGN

iAN8K B1000 IPDSLAM Installation and Configuration

Course Objectives:

Upon successful completion of this course you will be able to: Identify solutions provided and underlying technologies incorporated in the

iAN8K B1000 IPDSLAM platform Install the iAN8K B1000 IPDSLAM shelf, associated power requirements,

cabling, and common units Perform final configuration steps of the iAN8K B1000 IPDSLAM chassis for

remote management Describe common, interface, and transport modules associated with the iAN8K

B1000 IPDSLAM Access and use the UTStarcom NetmanTM 4000 NMS application to manage

an iAN8K B1000 IPDSLAM system Initially configure the iAN8K B1000 IPDSLAM chassis node and modules levels

for IPDSLAM applications Administer various aspects of an iAN8K B1000 IPDSLAM system

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and technicians responsible for installing, configuring, and/ormanaging an iAN8K B1000 IPDSLAM system.


Before attending this course you should have a working knowledge of data networkingand telecommunications. A solid understanding of Digital Subscriber Line (DSL)technologies, ATM, the TCP/IP protocol and IP addressing is also required.

Duration: 3 Days




Hands-On: 50%




Course Content:

IPDSLAM Overview Technology Overview Hardware Introduction Hardware Setup

How to install, connect, andinitially configure varioushardware components of theUTStarcom iAN8K B1000IPDSLAM System

CLI Initial Setup Software Download Netman Overview IPDSLAM Initial Configuration


COURSE DETAILS

YOU WILL LEARN




IPTV

BROADBAND

NGN

25

GEPON




26

IPTV

BROADBAND

NGN

GEPON

Table of Contents:

GEPON OVERVIEW................................................................................................................ 27GEPON INSTALLATION AND CONFIGURATION................................................................. 28




IPTV

BROADBAND

NGN

27

GEPON Overview

Course Objectives:

Upon successful completion of this course you will be able to: Differentiate Passive Optical Network (PON) technologies Describe the UTStarcom GEPON:

o Product familyo Modules and their capabilities and featureso Service applications

Identify management functions provided by the GEPON management systemNETMANTM 4000 OMC-D application

Identify features planned for future releases of the GEPON product family

Who Should Attend?

Target audience for this course includes all persons interested in learningwhere and how the GEPON platform fits into a telecomm network, itssupporting technologies, and the features planned for future releases.


Before attending this course you should have a general knowledge of data networkingand telecommunications, optical networks, xDSL technologies such as ADSL, ATMtechnologies, the TCP/IP protocol and IP addressing.

Duration: 3 Hrs.




Hands-On: Lecture



Language: English

Course Content:

PON TechnologyFundamentals

GEPON Implementation

The fundamentals of GEPONtechnology and the differentoptions, capabilities, andapplications provided by theUTStarcom GEPON productfamily

GEPON Product Introduction GEPON Product Applications

GEPON Roadmap

* Verify for available releases witha Training solutions representative.

COURSE DETAILS

YOU WILL LEARN




28

IPTV

BROADBAND

NGN

GEPON Installation and Configuration

Course Objectives:

Upon successful completion of this course you will be able to: Differentiate Passive Optical Network (PON) technologies Interconnect GEPON components Describe the UTStarcom GEPON modules, their capabilities and features Complete GEPON basic system configurations Configure UTStarcom GEPON service applications Identify NetmanTM 4000 OMC-D application as GEPON’s Management System Configure the GEPON hardware to communicate with Netman 4000 OMC-D

application

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and other technical professionals responsible for installing,configuring, and managing the GEPON family of products.


Before attending this course you should have a working knowledge of data networkingwith a solid understanding of the TCP/IP protocol and IP addressing concepts. Someknowledge of Fiber Optic cabling would be useful.

Duration: 2 Days




Hands-On: 60%



Language: English

Course Content:

PON Technology Fundamentals GEPON Hardware and Installation Initial Configuration

How to install and configure theBBS 1000(+) using the CLItopology

How to provision services withthe BBS 1000(+) functioning asan L2 (level 2) switch

How to enable L3 (level 3)switching capabilities to theBBS 1000(+)

Service Provisioning SNMP, RSTP and DHCP Configurations Basic Maintenance


COURSE DETAILS

YOU WILL LEARN




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NetRing® System

Table of Contents:

NETRING® SYSTEM OVERVIEW ........................................................................................... 31NETRING® SYSTEM INSTALLATION AND CONFIGURATION ............................................ 32




IPTV

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31

NetRing® System Overview

Course Objectives:

Upon successful completion of this course you will be able to: Identify members of the NetRing MSTP (Multi-service Transport Platform)

product family Identify main applications of NetRing products in the Transport network Identify key features and capabilities of NetRing MSTP product family Identify key concepts related to the Ethernet transport capabilities of the

NetRing MSTP Identify the NetmanTM 6000 OMC-O application as its Network Management

System

Who Should Attend?

Target audience for this course includes all persons interested in learningwhere and how the NetRing platform fits into a telecomm network.


Some knowledge of SONET and SDH concepts along with Fiber Optic cabling, a basicunderstanding of the TCP/IP protocol and IP addressing concepts

Duration: 3 Hrs.




Hands-On: Lecture




Course Content:

NetRing System MSTP NetRing Product Family SDH Chipsets

About basic hardwarecomponents, applications, keyfeatures, and capabilities ofNetRing Multi-Service TransportPlatform

NetRing System Applications NetRing System Capabilities Ethernet Capabilities OMC-O Introduction


COURSE DETAILS

YOU WILL LEARN




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NetRing® System Installation and Configuration

Course Objectives:

Upon successful completion of this course you will be able to: Identify technologies, major components, functions, and protocols of the

NetRing platform Identify the different applications and solutions offered by the NetRing product

family Review installation procedures for NetRing system hardware Complete initial configuration and verify functionality of the installed NetRing

system hardware Install the NETMANTM 6000 OMC-O Client and use it to configure the NetRing

system equipment

Who Should Attend?

Target audience for this course includes field and system engineers, networkadministrators, and other technical professionals responsible for installing,configuring, and managing the NetRing family of products.


Before attending this course you should have a working knowledge of the UNIX®

operating system, data networking, telecommunications, and a solid understanding ofthe TCP/IP protocol and IP addressing concepts. Some knowledge of SONET and SDHconcepts along with Fiber Optic cabling is also required.

Duration: 5 Days




Hands-On: 50%




Course Content:

Platform Overview Technology Overview NetRing 600 System

Hardware Overview

How to install and configurehardware and software for thedifferent members UTStarcomNetRing Multi-service TransportPlatform (MSTP)

Important concepts about theSDH, Ethernet and TCP/IP, andswitching and VLANtechnologies as they relate toNetRing system

NetRing 1000 SystemHardware Overview



NETMAN 6000 OMC-OIntroduction and Installation

NetRing Initial Configuration NetRing Operation with OMC-O


COURSE DETAILS

YOU WILL LEARN



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NGN – mSwitch® system




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mSwitch® SystemUTStarcom’s mSwitch system is a unified IP-based softswitch platform, supporting multiple protocols that can enablehigher level services and greater functionality across multi-access networks. This platform is capable of simultaneouslydelivering multiple services over wireless and wireline networks via broadband IP-based packet switchinginfrastructures. By utilizing the mSwitch core switching platform, service providers can deliver the functionality requiredfor new VoIP services while continuing to enable existing subscribers to access legacy offerings. The platform is alsodesigned to reliably transport data while simultaneously providing signaling, call control and management. The mSwitchswitching solution can provide a direct end-user interface for complete IP telephony services including PSTN emulation,Voice over Broadband and others. The mSwitch core platform interoperates with IP media gateways and IADs throughstandard interfaces such as SIP, Megaco, SIGTRAN, MGCP and H.323. It also communicates with the PSTN via SS7and PRI interfaces and provides Intelligent Networking (IN) services, unified messaging, and other value-addedservices.

8250 Personal Communication Management SystemToday’s consumers require an intuitive and flexible communications management system that can address all of theircommunication needs. The UTStarcom 8250 Personal Communications Management System allows both wireline andwireless service providers to give their customers full management of all their communications.

UTStarcom Implicity™ IP Messaging SolutionPeople worldwide find themselves surrounded by an overabundance of messaging technologies. Every day, in additionto completing their business and personal tasks, they must log on to their email system to read those messages, log into their instant message (IM) system to send and receive messages, and dial in to voicemail systems to collect theirphone messages. While traditional messaging systems served people well in the past, today’s work and life realitiesdrive the need for more efficient, intuitive, and less cumbersome messaging. Our Implicity messaging solutionaddresses that need by delivering all of those communications in one simple, intuitive system. The Implicity solutiondeploys an IP multimedia subsystem (IMS), enabling an architecture that provides converged, rich revenue-generatingservices such as voicemail, email, video mail, IM, and conferencing. Its innovative design gives subscribers easy, any-time access to their communications from any device black phone, computer, SIP Phone, softphone, cell phone orsmartphone. More than just an enhanced IP-based messaging platform, Implicity is a SIP-based system that providessuperior reliability on nonproprietary, industry-standard hardware.

AccessGuard 500™The AccessGuard™ 500 system is a compact IP transaction accelerator designed to process secure IP-basedtransactions in excess of one million per hour. The AccessGuard 500 system consolidates various functions includingsecurity, routing, protocol handling, management and reporting into one condensed solution, while shortening thetransaction time to help reduce the transaction cost. It also reduces network operation costs by using the “less secure”public Internet to provide secure transaction connections.



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NGN Courses

mSwitch® Solutions:Class 4 PSTN Emulation solution (C4-PES)

Class 5 PSTN Emulation solution (C5-PES)

Class 5 Voice over Broadband solution - VoBB

Continuity™ FMC application server solution – FMC

iPAS




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Class 4 PSTN Emulation solution (C4-PES)

mSwitch® System to emulate the TDM C4 switch system for mainly telephony traffic routing andmanagement.

– mSwitch System – in one or multiple deployment locations– Emulate – to replace and/or to supplement (Greenfield)

Core

High DensityPSTN Access

LowdensityPSTN

Access

VoIP Access



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Hardware ProtectionSchemes

8 Days

4 Hrs.

mSwitch SystemOverview

( Web-based )

mSwitch SystemPES-C4

Bootcamp

3 Days


mSwitch® System Class 4 PSTN Emulation solution Learning Path

mBOSS BillingFundamentals

Dual Homing andGeographicalRedundancy

Transaction Server

Local NumberPortability

Lawful Intercept

5 Days

mSwitch SystemAdministration and

Maintenance

Intelligent Network




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Class 5 PSTN Emulation solution ( C5-PES)

Combination of mSwitch® System core and MSAN access gateway to emulate the TDM C5(and/or C4) mSwitch system.

– mSwitch system as the core – in one or multiple deployment locations– MSAN as the access gateway– Emulate – to replace and/or to supplement (Greenfield)

Core

DistributedPSTN

Access

UserAccess



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®



Centrex andiOperator


Lawful Intercept

Intelligent Network

CSS

ESS

8 Days

4 Hrs.


( Web-based )

mSwitch SystemPES-C4

Bootcamp

3 Days


5 Days


Maintenance




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Class 5 Voice over Broadband solution - VoBB

Combination of mSwitch® System core and SIP/MGCP device to simulate the traditional TDMC5 and POTS line telephony system.

– mSwitch System as the core – in one or multiple deployment locations– SIP or MGCP VoIP device as the access in customer premise

Core

PSTN Access

VoBBAccess



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Continuity™ FMC Application Server solution – FMC

Continuity Fixed Mobile Convergence (FMC) solution is one of the mSwitch based solutions,with a trademarked name – Continuity™.

Continuity FMC allows the end user to receive telephony service in different access networks butunder same user profile.

– Different access networks• WiFi and GSM mainly in today’s product offering

– Single or dual (multiple) phones– Single or dual phone numbers– But always a logically single user profiles

Inter-Roaming betweenWiFi domain and mobile network

MobileNetwork

MSC

HLR /VLRSS7SS7

ContinuityFMC Solution

PSTN/ PLMNPSTN/ PLMN

Fixed / WirelineNetwork

SG

Softswitch

Gateway

WiFiHotspot

WiFi/GSMDual Mode Handset


Inter-Roaming betweenWiFi domain and mobile network

MobileNetwork

MSC

HLR /VLRSS7SS7

ContinuityFMC Solution

PSTN/ PLMNPSTN/ PLMN

Fixed / WirelineNetwork

SGSGSG

Softswitch

Gateway

WiFiHotspot





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10 Days

4 Hrs.


( Web-based )

mSwitch SystemPES-C5/VoBB/FMC/

iPASBootcamp

3 Days


mSwitch® Continuity™ FMC Application Server solution Learning Path





Lawful Intercept

5 Days


Maintenance Intelligent Network

CSS

ESS

4 Days

FMC




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iPAS

UTStarcom’s iPAS core network provides call control, interconnection to the PSTN, mobility functions,data connectivity, and overall network operations and back end support. The core network of theiPAS solution is differentiated from the PAS™ solution in that the iPAS network interconnects with theexisting Public Switched Telephone Network (PSTN) by the Signaling System 7 (SS7) interface,making it an ideal solution for areas where either extra switching capacity or the V5.2 NextGeneration Integrated Digital Loop Carrier (NG-IDLC) interface is not available. Using the IP trunkingcapability, iPAS can operate as an independent network over a unified IP-based infrastructure.



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10 Days

4 Hrs.


( Web-based )

mSwitch SystemPES-C5/VoBB/FMC/

iPASBootcamp

3 Days


mSwitch® System iPAS solution Learning Path





Lawful Intercept

5 Days


MaintenanceIntelligent Network

CSS

ESS

3 Days

PHS Application




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mSwitch® System Courses

Table of Contents:

MSWITCH® SYSTEM OVERVIEW (WEB-BASED)................................................................ 47MSWITCH® SYSTEM OVERVIEW ......................................................................................... 48MSWITCH® SYSTEM PES-C4 BOOTCAMP.......................................................................... 49MSWITCH® SYSTEM PES-C5/VOBB/FMC/IPAS BOOTCAMP ............................................ 51MSWITCH® SYSTEM ADMINISTRATION AND MAINTENANCE ......................................... 53MSWITCH® SYSTEM MODULES........................................................................................... 55Module: mBOSS billing fundamentals ................................................................................. 55Module: dual homing and geographical redundancy ......................................................... 56Module: hardware protection schemes ............................................................................... 57Module: local number portability.......................................................................................... 57Module: lawful intercept solution ......................................................................................... 58Module: intelligent network................................................................................................... 58Module: CENTREX and iOperator......................................................................................... 59Module: ESS........................................................................................................................... 59Module: CSS........................................................................................................................... 60Module: PHS application....................................................................................................... 60Module: FMC .......................................................................................................................... 61



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mSwitch® System Overview (Web-based)

Course Objectives:

Upon successful completion of this course you will be able to: Identify major features, advantages, and applications provided by the mSwitch

platform Identify mSwitch System components, their functions, and how they interact

with other UTStarcom and vendor equipment Identify protocols used in mSwitch System operation

Who Should Attend?

Target audience for this course includes field engineers, administrators,technicians, and managers who have specific duties involving mSwitch Systemequipment, and/or individuals who simply have a general interest in thisUTStarcom product.


Before attending this course you should have basic work experience/understanding oftelecommunications voice and/or data networks. A fundamental understanding of theprotocols used for signaling and voice/data transport over PSTN and VoIP networkswould also be very helpful.

Duration: 4 Hrs.

Class Size: Min 6, Max 30



Hands-On: Lecture




Course Content:

Traditional TelephoneNetwork Components

Switching Concepts

This is an introductory courseintended to provide you with abasic but meaningfulunderstanding of theUTStarcom mSwitch platform,and its applications and role ina telecommunications network

Signaling Concepts General Switch Architecture Softswitch Defined Access Layer Components Control Layer Components OSS Layer Components

Service/Application LayerComponents

mSwitch Hardware Overview Call Flow Examples

COURSE DETAILS

YOU WILL LEARN





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mSwitch® System Overview

Course Objectives:

Upon successful completion of this course you will be able to: Identify major features, advantages, and applications provided by the mSwitch

platform Identify mSwitch System their functions, and how they interact with other

UTStarcom and vendor equipment Identify protocols used in mSwitch operation Identify the SNMS and the mBOSS as the configuration, management, and

provisioning tools for an mSwitch platform Identify mSwitch System Hardware, their usage, and basic capabilities Identify the main maintenance task required and the maintenance tools

provided by the mSwitch platform

Who Should Attend?

Target audience for this course includes field engineers, administrators,technicians, and managers who have specific duties involving mSwitch Systemequipment, and/or individuals who simply have a general interest in thisUTStarcom product.


Before attending this course you should have basic work experience/understanding oftelecommunications voice and/or data networks. A fundamental understanding of theprotocols used for signaling and voice/data transport over PSTN and VoIP networkswould also be very helpful.

Duration: 3 Days




Hands-On: Lecture/Demo




Course Content:

Traditional TelephoneNetwork Components

Switching/SignalingConcepts

General Switch vs.Softswitch Architecture

This is an introductory courseintended to provide you with abasic understanding of theUTStarcom mSwitch platform,and its applications, protocolssupported, interaction betweencomponents, its hardware, anda configuration andprovisioning overview

mSwitch System Layer´scomponents

mSwitch System HardwareOverview

SNMS & mBOSS Overview Subscriber Management

Introduction

Number Analysis Introduction Call Trace Introduction Dual Homing/GR Overview Maintenance Overview

COURSE DETAILS

YOU WILL LEARN




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mSwitch® System PES-C4 Bootcamp

Course Objectives:

Identify major features, advantages, and applications provided by themSwitch System platform

Identify mSwitch System components, their functions, and how they interactwith other UTStarcom and vendor equipment

Identify protocols used in mSwitch operation Identify the main types of chassis and modules used in mSwitch System

solutions, including their features, installation, positioning, and applications Determine requirements and install mSwitch System cabling Execute initial configuration of the mSwitch equipment, regardless of the type

of network element Configure basic parameters in the NMS for the network elements being

installed Configure general parameters for iUMG, iSG, C-SG and iCS-P setup, as well

as physical interfaces configuration Enable exchange of voice calls through the mSwitch platform Identify interfaces and interactions of the iCS-P with the different network

elements used within the mSwitch solution Identify applications for different functional modules available for an iCS-P Configure iCS-P for initial operation as a local office, and for data connection

with other telephony network elements Configure iCS-P for call routing and number processing purposes Perform status and control operations on the iCS-P using the NMS Identify how CDRs are generated and collected in the mSwitch System

platform

Duration: 8 Days




Hands-On: 40%




How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, andsubscribers

Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well asinitial configuration of the mSwitch equipment

How the mSwitch iUMG, iSG, C-SG, and an iCS-P systems provided connectivity and how to configure them for the mostused implementations

How to configure and control multiple trunking gateways as part of a PES-C4 solution How to configure Signaling Links and Number Analysis rules in the Call Server for interacting with other external devices

and pass calls successfully through the mSwitch platform How CDRs are generated and collected in the mSwitch Platform

YOU WILL LEARN


COURSE DETAILS





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mSwitch® System PES-C4 Bootcamp (continued)

Course Content:

General mSwitch Platform Overview mSwitch System Hardware (Chassis, Modules, Cabling) NE Initial Configuration iUMG Overview and Basic Configuration iCS-P Overview and Basic Configuration C-SG Overview and Basic Configuration iSG Overview and Basic Configuration iMS and Announcement Management Protocols Configuration Call Trace Tool Number Analysis Number Processing CDR Management

Who Should Attend?

Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnelresponsible for installing and performing initial setup and/or configuration of mSwitch elements, as well as responsible formSwitch maintenance and fault correction.


Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding ofPSTN switches, signaling protocols (SS7), the TCP/IP protocol and IP addressing is highly recommended. You should also have asolid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity withthe mSwitch platform is desirable.



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mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp

Course Objectives:

Identify major features, advantages, and applications provided by the mSwitchplatform

Identify mSwitch System components, their functions, and how they interactwith other UTStarcom and vendor equipment

Identify protocols used in mSwitch operation Identify the main types of chassis and modules used in mSwitch solutions,

including their features, installation, positioning, and applications Determine requirements and install mSwitch System cabling Execute initial configuration of the mSwitch System equipment, regardless of

the type of network element Configure basic parameters in the NMS for the network elements being

installed Configure general parameters for iUMG, ISG, C-SG, and iCS-P setup as well

as physical interfaces’ configuration for interconnection to different accessdevices (iAN8K, PBX, etc)

Configure V5.2 interfaces to connect legacy PBXs to an mSwitch iUMG Enable exchange of voice calls among the different services indicated above Identify interfaces and interactions of the iCS-P with the different network

elements used within the mSwitch solution Identify applications for different functional modules available for an iCS-P Configure iCS-P for initial operation as a local office and for data connection

with other telephony network elements

Duration: 10 Days




Hands-On: 40%




How the UTStarcom mSwitch platforms meet the different needs of telecommunication carriers, enterprises, andsubscribers

Important mSwitch System hardware details, options, cabling requirements and relationships between modules, as well asinitial configuration of the mSwitch equipment

How the mSwitch iUMG, ISG, C-SG, and an iCS-P systems provide connectivity and how to configure them for the mostused implementations

How to provision various subscribers (IP Terminal, IAD Terminal, iAN8K Subscriber) on the mSwitch platform, and identifyimportant concepts related to Staff Administration, Subscriber Management and Administration, Number Planning, andMonitoring

What types of Access Devices, other than PHS, can operate with the mSwitch to provide Class 5 (end office) service, andhow to configure relevant mSwitch parameters to enable such services

How a Transaction Server (TS) is used within the mSwitch platform, functions performed by its components, and how toconfigure those components to assess functionality

How CDRs are generated and collected in the mSwitch platform

YOU WILL LEARN


COURSE DETAILS





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mSwitch® System PES-C5/VoBB/FMC/iPAS Bootcamp (continued)

Course Content:

General mSwitch Platform Overview mSwitch Hardware (Chassis, Modules, Cabling) NE Initial Configuration iUMG Overview and Basic Configuration iCS-P Overview and Basic Configuration C-SG Overview and Basic Configuration iSG Overview and Basic Configuration iMS and Announcement Management

Course Objectives (continued)

Configure iCS-P for call routing and number processing purposes Perform status and control operations on the iCS-P using the NMS Describe and create a numbering plan Describe the role of Subscriber Provisioning in the mBOSS Create and configure various subscribers as well as query and monitor some subscriber statistics Use the iAN8K node as an Access Gateway to enable service provisioning via FXS interfaces Install iAD and ATA devices and connect them to the mSwitch iCS-P System for service delivery via analog telephones Configure registration of SIP devices to the iCS-P Identify where the Transaction Server (TS) fits and how it functions within mSwitch platform, and identify features and

related signaling Identify How CDRs are generated and collected in the mSwitch platform

Who Should Attend?

Target audience for this course includes service provisioning, maintenance, NOC, and technical support personnelresponsible for installing and performing initial setup of mSwitch elements and/or configuring and provisioning services toend users, as well as responsible for mSwitch maintenance and fault correction.


Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding ofPSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have asolid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity withthe mSwitch platform is desirable.

Protocols Configuration Call Trace Tool Number Analysis Number Processing mBOSS Overview mBOSS Subscriber Operations (Staff Administration,

Number Planning, Subscriber Management) Transaction Server Fundamentals and Configuration CDR Management



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mSwitch® System Administration and Maintenance

Course Objectives:

Operate effectively the Fault management and Performance management toolsprovided by the NMS

Identify the most important Performance Statistics in the mSwitch Platform andgenerate their reports for their analysis

Operate and administrate with confidence the multiple servers required in anmSwitch Implementation

Locate and identify the most useful logs in the servers of an mSwitch Systemimplementation

Execute successfully maintenance procedures on mSwitch System hardwareand servers

Identify the required data for dimensioning an mSwitch network, as well as therequired calculus for coming up with the number of Network Elements and/orboards

Duration: 5 Days




Hands-On: 40%




How to use the Fault Management Tools for monitoring the Network status How to identify associated alarms to specific failures and find the root cause How to manage the Performance Management tool How performance statistics are collected and stored How to create customized performance statistics reports How to analyze some of the most relevant performance statistics Identify the different types of servers required in an mSwitch implementation as well as their related databases and

operating systems Basic concepts on the Oracle database as well as its operation and maintenance procedures Identify NMS, mBOSS and Transaction Server processes, their operation and maintenance procedures Identify the different types of logs that could be found in the mSwitch platform for their analysis Identify the most important SNMS logs to have present when troubleshooting SNMS related problems Identify the most important TS logs to have present when troubleshooting TS related problems Identify the logs generated by the mBOSS platform and its applications Identify the location and general usage of the logs generated by the mBOSS Tools Identify the recommended log analysis process for the mSwitch platform How to perform Database and NE Backups and Restore How to verify Hardware and Servers status How to verify and operate Hardware and Servers Redundancies How to perform general database routine maintenance procedures Identify the information required for dimensioning correctly an mSwitch platform Identify the process and logic behind the number of boards and NEs required when dimensioning an mSwitch platform Be able to calculate the number of boards, circuits, and trunks required for dimensioning an mSwitch platform based on

the initial information provided

YOU WILL LEARN


COURSE DETAILS





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mSwitch® System Administration and Maintenance (continued)

Course Content:

Fault Management Tool Basic Alarm Analysis Performance Management Tool Performance Statistics Collection Understanding Performance Statistics Servers Overview DB Server Operation and Maintenance NMS Server Operation and Maintenance mBOSS Server Operation and Maintenance Transaction Server Operation and Maintenance Log Files Introduction NMS/TS/mBOSS Logs Hardware Configuration Backup and Restore Hardware Redundancy Operations and Status

Monitoring Server Redundancy Operations and Status monitoring Database Maintenance Procedures System Dimensioning

Who Should Attend?

Target audience for this course includes maintenance, NOC, and technical support personnel responsible for mSwitchSystem maintenance and fault correction, as wells as engineering personnel in charge of the dimensioning and planning ofthe network.


Before attending this course you should have a working knowledge of LAN and WAN networking concepts. A solid understanding ofPSTN switches, signaling protocols (SS7), the TCP/IP protocol, and IP addressing is highly recommended. You should also have asolid understanding of the Solaris™, UNIX®, and Oracle® databases, telecommunication concepts and terminology. Familiarity withthe mSwitch platform is desirable. BootCamp is a prerequisite to attend this course.



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mSwitch® System Modules

Module: mBOSS Billing FundamentalsDuration: 5 Days




Hands-On: 50%




MODULE DETAILSStudents will learnUpon successful completion of this course you will be able to:

Identify the mBOSS as a Subscriber and Billing management Platform, as well as itskey functions, functional modules, and subsystems

Locate the mBOSS Platform inside an mSwitch network, and identify its relationshipwith other Network Elements

Differentiate basic concepts related to the billing operations Identify the required components and steps in a complete billing process Differentiate important concepts related to the basic billing Configuration Execute a basic mBOSS Initial Configuration such that it is ready for more advanced

Billing provisioning steps Identify the concept of CDR and its basic internal structure Identify the iCS-P configurations related to CDRs generation and its internal capacity Identify main features and basic operation of PSC and AC Describe the CDR’s pricing process and the information required for that purpose Execute the Price Plan Advanced configuration (Discounts, Price Plan Details, limited

Flat Rate) Identify the CDRs’ locations in the PSC and AC, as well as the existing CDR related

OSS Tools Identify the Accounting process and its functions as part of the OBS capabilities Identify and execute the processes required for performing the Regular Accounting

steps Identify the tables and information in DB involved in the Regular Accounting

processes Identify the concept of Gift and Gift package for being used in the Bonus and

Promotion policies Configure Bonus Policies and apply them to different kinds of Service Plans Configure different kinds of Promotions, identify their differences and apply for them

through the mBOSS GUI Describe the operation of the OSS Tools related to pay delay monitoring Configure rules for automated actions from the OSS Tools

Course Content:

mBOSS Overviewo mBOSS Introductiono mBOSS Featureso mBOSS and the mSwitch Platformo mBOSS Subsystemso mBOSS Server’s Modules

Billing Process Overviewo Basic Conceptso Billing Process Introductiono Billing Flow Examples

Initial BPM Configurationo Basic Conceptso Initial Billing Configurationo Basic Billing Configuration

CDR Pricingo CDR Introductiono CDR Generationo iCS-P CDR Configurationo PSC-Prepaid Service Centero AC-Accounting Centero Pricingo Price Plan Advanced Configurationo CDR Managemento CDR Related OSS Tools

Accountingo Accounting Introductiono Usage Summaryo Chargeo Invoiceo Write Offo Accounting Summary

Bonus and Promotionso Introductiono Bonus Policieso Promotionso Time/Zone Discounto Time/Usage Discounto Callee Discounto Limited Flat Rateo Gift Packageo Multi-service Bundle

Subscriber Status Managemento Deposit Monitoro Balance Notify




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Module: Dual Homing and Geographical Redundancy

Duration: 1 Day




Hands-On: 30%




Students will learnUpon successful completion of this course you will be able to:

Identify how load sharing protection (Dual Homing) is implemented in themSwitch platform

Identify existing Dual Homing applications inside the mSwitch Platform, theirbenefits and requirements

Identify the main concepts related to an iCS-P C5 and C4 Dual Homing scenario Identify the Network Elements involved in an iCS-P C4 and C5 Dual Homing

configuration and their interactions in a switchover Configure the different elements and parameters related to a C4 and C5 Dual

Homing scenario Identify GR mechanisms in the TS elements Configure VIP related parameters in an SLR and iCS-P Identify the possible TS GR scenarios available in the mSwitch platform Identify the possible iCS-P Dual Homing statuses, how iCS-P enters into each

status, and how it operates while in each status Identify and navigate available Dual Homing status windows in the SNMS Identify and use the Dual Homing control commands available through the

SNMS interface

Content DH Introduction

o Dual Homing Introductiono C4/C5 Dual Homing Solutiono iCS-P and TS Dual Homing Solutiono mBOSS and SNMS Dual Homing Solution

C5 Dual Homingo iCS-P C5 Dual Homing Introductiono C5 Dual Homing Configuration

C4 Dual Homingo iCS-P C4 Dual Homing Introductiono C4 Dual Homing Configuration

TS Dual Homingo TS GR Introductiono VIP Protectiono VIP Configurationo VIP Cache synchronizationo TS GR Scenarioso DH Status and Operation

MODULE DETAILS



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Module: Hardware Protection Schemes

Module: Local Number Portability

Students will learn Identify the different types of board protection existing in the mSwitch platform Identify how the different types of board protection types are applied Configure the three main board protection schemes in mSwitch CPU 1+1 Dynamic Protection Protection for SDH/OC3 RTM Boards Platform Inherent Protections Identify the need for chassis high availability (HA) compared to other kind of

protections Identify the hardware (HW) requirements for setting up a Chassis HA protection Configure Chassis HA protection in an mSwitch network element (NE)

Content Boards Protection

o Board Protection in mSwitch Systemso CPU 1+1 Dynamic Protectiono SDH Protection in mSwitch Systemso SDH Configuration in SNMSo 1+1 Fixed Protectiono N+1 Fixed Protectiono Platform Inherent Protections

Chassis HAo mSwitch Chassis HA Introductiono Architectureo IP Addresseso Configurationo Status and Control

Duration: 1 Day




Hands-On: 40%




MODULE DETAILS

Duration: 1 Day




Hands-On: 30%




MODULE DETAILSStudents will learn

Identify Non-IN Local Number Portability concept and its application in anmSwitch network

How to configure the possible Non-IN LNP scenarios in the mSwitch Platform Analyze the Non-IN LNP call flows to/from the PSTN Identify Local Number Portability as an IN service provided by the Feature Server

and the SLR subsystems in an mSwitch implementation How to configure and provision IN LNP in the mSwitch platform Analyze IN LNP call flows using our IN service

Content Non-IN LNP Overview Unified CFU Prefix Solution Unified CFU Number Solution mSwitch to non-Ported-out Prefix Calls IN LNP Overview IN LNP Configuration IN LNP Flows




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Module: Lawful Intercept Solution

Module: Intelligent Network

Duration: 1 Day.




Hands-On: 30%





Identify the Lawful Intercept Application, its components and interaction with othermSwitch sub-systems

How to install and configure the Lawful Intercept components How to operate and maintain the Lawful Intercept application

Content Lawful Intercept Overview

o Lawful Intercept Introductiono Lawful Intercept Architectureo Lawful Intercept Componentso Lawful Intercept Call Flows

Lawful Intercept Admin Server/Event Server, Installation, and Configuration Lawful Intercept Gateway, Hardware Components, and Configuration Lawful Intercept Provisioning and Monitoring Operations Lawful Intercept Maintenance

Students will learn Identify the iCS-P as an SFP in an Intelligent Network environment Configure the iCS-P’s CPA (Common protocol Adapter) and IN triggers for

enabling INAP/CAP with external SCP devices (through CPS2100) Identify the CPS2100 as the Intelligent Network Stack builder device for

mSwitch elements Configure the CPS2100 for enabling the communication with external SS7 IN

devices Identify the FS+SE/TSFS+CPS2200 as the SCP solution inside the mSwitch

platform Configure FS and SE for interworking with external SS7 IN devices Identify the CPS2200 as the server based Common Protocol Stack Builder for

mSwitch subsystems Configure CPS2200 for enabling the communication with external SS7 IN

devices Identify some of the Services provided by the mSwitch SCP solution (FS+SE,

TSFS+CPS2200) and their call flows

Content Intelligent Network Introduction CPS2100 Hardware and Configuration iCS-P IN related configuration FS/TSFS Configuration and Implementation SE Overview and Configuration CPS2200 Overview and Configuration IN Services in FS/TSFS IN Call Flows in mSwitch

Duration: 2 days




Hands-On: 40%




MODULE DETAILS



59


IPTV

BROADBAND

IPTV

NGN

Module: CENTREX and iOperator

Module: ESS

Duration: 1 Day




Hands-On: 40%





Identify important concepts related to Centrex Configure mSwitch parameters for Centrex Configure Subscriber parameters for Centrex Describe the role of iOperator2000 and NbrEditor Identify network elements used to implement iOperator Identify the functions of iOperator2000 and NbrEditor Identify important requirements associated with initial configuration of iOperator and

the NbrEditor Identify important concepts and requirements associated with iOperator2000

functions, maintenance, troubleshooting Identify how Centrex can be configured through the ESS interface

Content Centrex Concepts mSwitch Parameter Configuration for Centrex Subscriber Parameter Configuration for Centrex iOperator2000

o Overviewo Accesso Functions

Number Editoro Overviewo Accesso Functions

Maintenance and Troubleshooting iOperator2000

Duration: 4 Hrs.




Hands-On: 30%





Describe ESS and its functions Identify the elements that comprise the ESS architecture and how they are used

to provide services to end users Describe the ESS Manager tool and its functions and configuration Describe the ESS Portal and its functions and configuration

Content ESS Introduction ESS Architecture ESS Manager Operation

o Enterprise Configurationo Resources assignmento Centrex Configurationo Conferencing Configuration

ESS Portal Operationo Employee Managemento Meeting Room Managemento Centrex Configurationo Conferencing Configuration




60

IPTV

BROADBAND

IPTV

NGN

Module: CSS

Module: PHS Application

Duration: 4 Hrs.




Hands-On: 30%





Describe CSS and its functions Identify the elements that comprise the CSS architecture and how they are used

to provide services to end users Describe the CSS Admin tool and its functions and configuration Describe the CSS Customer Portal and its functions and configuration

Content CSS Introduction

o CSS Introductiono CSS Architecture

CSS Administrationo CSS Admin Tool Introductiono CSS Administration Tool

CSS Admin User Administration News Management Vote Management Message Management Logo Management Function Customization Dispatch Configuration (Server Configuration)

CSS Operationo Introductiono Main Windowo Self Service Menu

Service Query Menu Service Order Menu Deposit Card Menu User Profile Menu

Duration: 3 Days




Hands-On: 50%





PHS hardware and its installation requirements How to configure PHS equipment mSwitch configuration for PHS application PHS Handset programming and subscriber provisioning Basic PHS application troubleshooting and monitoring

Content PHS Application Overview CSC Hardware CS Hardware Netman® 2020/SNMS/mBOSS Introduction CSC Configuration CS Configuration mSwitch PHS Configuration PHS Phones & Subscriber Management PHS Service Monitoring & Troubleshooting



61


IPTV

BROADBAND

IPTV

NGN

Module: FMC

Duration: 4 Days




Hands-On: 40%




MODULE DETAILSStudents will learnUpon successful completion of this course you will be able to:

Identify FMC components Identify the way FMC and GSM network components interact Configure FMC Components Do FMC Services Provisioning Identify call flows

Content GSM Overview

o GSM Architectureo Mobile Signaling Overview

FMC Overviewo Introductiono FMC Solutionso Architecture and Components

Call Flow examples FMC Subsystems configuration

o HLRA/VLRA/SAUo FS/SEo iCS-P and SRL

FMC Services Provisioningo Dual Attachment

Call Flow




62

IPTV

BROADBAND

IPTV

NGN

8250 PCMS



63


IPTV

BROADBAND

IPTV

NGN

8250 Personal Communications Management SystemCourses

Table of Contents:

8250 PCMS OVERVIEW ......................................................................................................... 648250 PCMS ADMINISTRATION.............................................................................................. 658250 PCMS SYSTEM MAINTENANCE, DIAGNOSTICS, AND DISASTER RECOVERY...... 66




64

IPTV

BROADBAND

IPTV

NGN

8250 PCMS Overview

Course Objectives:

Upon successful completion of this course you will be able to: Identify main features and applications of the 8250 PCMS system Identify the core components of an 8250 PCMS solution, their functions and

relationship Identify protocols used and flows in the 8250 PCMS system between its

components

Who Should Attend?

Target audience for this course includes field and system engineers,administrators, and provisionary personnel responsible for supporting and/orselling the 8250 PCMS Solution.


General telecom technology knowledge and intermediate networking knowledge

Duration: 4 Hrs.




Hands-On: Lecture

Location: Web-based


Language: English

Course Content:

Technology Overviewo Messaging, SIP

System Overviewo 8250 PCMS components and

their functions (MMU & MSU) Network Interfaces and Interoperability Redundancy Platform and user features Call flows

This is an introductory courseintended to provide you with abasic but meaningfulunderstanding of theUTStarcom 8250 PCMSSolution


COURSE DETAILS

YOU WILL LEARN



65


IPTV

BROADBAND

IPTV

NGN

8250 PCMS AdministrationCourse Objectives:

Upon successful completion of this course you will be able to: Identify PCMS benefits, architecture, configurations, applications, and features Identify hardware/software installation and system test requirements, install

standalone application, and login/create a new administrator profile Set class-of-service (COS) parameters and permissions to meet specified

requirements; create a subscriber profile and setup a mailbox for the user witha telephone user interface (TUI); use the TUI to add a PSTN phone entry tosubscribers address book

Configure parameters such as company, division, send user groups (SUGs),auto attendant (AA), and message on demand (MOD) features, pagertemplate, time zones, distribution lists, VPIM (Voice Protocol for Internet Mail),and SMDI (Simple Message Delivery Interface) to meet specified requirements

Generate, verify, and interpret subscriber and administrator reports; alter reportgeneration schedules; and use system configuration buttons to add and/orchange system parameter settings, or gather information as prescribed

Access and interpret system status information used to perform limitedtroubleshooting

Who Should Attend?

Target audience for this course includes field and system engineers,administrators and provisionary personnel responsible for supporting and/orselling unified messaging systems such as the 8250 PCMS.


Before attending this course, students should be familiar with common features andfunctions of personal communication or unified communications systems. Generalknowledge of the desktop operating system and UNIX® command lines is also helpful.

Duration: 5 Days




Hands-On: 60%



Language: English

Course Content:

System Overview System Setup Class of Service

Configuration

How to implement, configure,and administrativelytroubleshoot the UTStarcomPCMS system voice, fax, andemail messaging in a Telco/SIPenvironment

Company and SUG Conf. Auto Attendant and Message on Demand Configuration Mailbox Configuration Configuring Other System Options Reports and System Status


COURSE DETAILS

YOU WILL LEARN




66

IPTV

BROADBAND

IPTV

NGN

8250 PCMS System Maintenance, Diagnostics, and Disaster Recovery

Course Objectives:

Upon successful completion of this course you will be able to: Identify and install hardware used to build an 8250 PCMS environment Wire and interconnect 8250 PCMS system components and install and

configure MMU and MSU applications Identify and manage key system and application files within the UNIX® file

system Deploy and utilize diagnostic and troubleshooting tools to analyze the

overall health and functionality of the 8250 PCMS Identify and analyze various log files as part of the troubleshooting and

optimization process Deploy and utilize system monitoring tools provided by UTStarcom Identify best practices and guidelines for planning, managing, and

performing 8250 PCMS disaster recovery procedures Perform a database backup and recovery of the 8250 PCMS message

stores and specific configuration files

Who Should Attend?

Target audience for this course includes field and system engineers,network administrators, and the technicians and managers responsible forinstalling, configuring, and managing the 8250 PCMS platform.


Before attending this course you should have successfully completed theUTStarcom 8250 PCMS Administration course. A general knowledge of the UNIX®

operating system and TCP/IP networking concepts is also required.

Duration: 4 Days




Hands-On: 60%



Language: English

Course Content:

Hardware Identification and Installation MMU Software Installation and Initial Configuration MSU Software Installation and Initial Configuration UNIX File System Management

How to install, connect, andmaintain hardware componentsof the 8250 PCMS platform

How to diagnose andtroubleshoot various alarmconditions within the 8250 PCMShardware and software

Guidelines for planning,managing, and performing 8250PCMS disaster recoveryprocedures

Diagnostic Troubleshooting Tools System Monitoring Disaster Recovery Wiring and Interconnectivity


COURSE DETAILS

YOU WILL LEARN



67


IPTV

BROADBAND

IPTV

NGN




68

IPTV

BROADBAND

IPTV

NGN

Implicity™ IP Messaging Solution Courses

Table of Contents:

IMPLICITY™ IP MESSAGING SOLUTION OVERVIEW (WEB BASED) ............................... 69IMPLICITY™ IP MESSAGING SOLUTION OPERATIONS & MAINTENANCE ..................... 70IMPLICITY™ IP MESSAGING SOLUTION PROVISIONING.................................................. 71

5 Days3 Days4 Hrs.

Implicity Overview(Web-based)

Implicity Operationand Maintenance Implicity Provisioning



69


IPTV

BROADBAND

IPTV

NGN

Implicity™ IP Messaging Solution Overview (web based)

Course Objectives:

Upon successful completion of this course you will be able to: Identify main features and applications of the Implicity system Identify the core components of an Implicity solution, their functions and

relationship Identify protocols used and flows in the Implicity system between its

components Identify local and geographical redundancy options utilizing VERITAS

Who Should Attend?

Target audience for this course includes field and system engineers,administrators, and provisionary personnel responsible for supporting and/orselling the IP messaging solution such as Implicity.


General telecom technology knowledge, an intermediate networking knowledge and abasic telephone networks technology knowledge is desired

Duration: 4 Hrs.




Hands-On: Lecture

Location: Web-based


Language: English

Course Content:

Concepts related tomessaging, SIP, and Veritasas they apply to Implicity 8.0applications

This is an introductory courseintended to provide you with abasic but meaningfulunderstanding of theUTStarcom Implicity Solution

Implicity 8.0 components and theirfunctions

CDR Server Media Server Unit (MSU) Directory Server (LDAP) Messaging Server (IMAP) IMAP Proxy Server (MMP) Notification Server Codec Conversion Server

(CCS)

Network Interfaces andInteroperability

Site and geographic redundancy Platform and user features Call flows


COURSE DETAILS

YOU WILL LEARN




70

IPTV

BROADBAND

IPTV

NGN

Implicity™ IP Messaging Solution Operations & Maintenance

Course Objectives:

Upon successful completion of this course you will be able to: Maintain the Implicity Solution Manage & Monitor Services & Operations of each Implicity Element Manage Fail-over mechanisms deployed with Implicity Indentify Procedures for Backup of Critical Data Complete Log & Alarm Maintenance Troubleshoot Implicity elements and VERITAS

Who Should Attend?

Target audience for this course includes field and system engineers,administrators, and provisionary personnel responsible for operating andmaintaining the IP messaging solution such as Implicity.


General telecom technology knowledge, an intermediate networking knowledge, abasic telephone networks technology knowledge is desired, UNIX® Experiencerecommended and Implicity IP messaging solution Overview course

Duration: 4 Days




Hands-On: 50%



Language: English

Course Content:

VERITAS Concepts Clusters Service Groups Resources Console

This is an introductory courseintended to provide you withthe basic knowledge about howto operate and maintain the IPmessaging solution (Implicity)

Operations & Maintenance Services Management Server and Services Operation Fail Over Mechanisms System Monitoring Backup Functions Process Monitor (mon)

System Status Log Maintenance Troubleshooting


COURSE DETAILS

YOU WILL LEARN



71


IPTV

BROADBAND

IPTV

NGN

Implicity™ IP Messaging Solution Provisioning

Course Objectives:

Overview of the Implicity Solution Provision System Settings (COS, Companies, Divisions, Roles) Configure Subscriber Mailbox options Create Auto-Attendants Learn the Telephone User Interface (TUI)

Who Should Attend?

Target audience for this course includes field and system engineers,administrators, and provisionary personnel responsible for Provisioning activityin the IP messaging solution such as Implicity.


General Telecom Technology knowledge, an intermediate networking knowledge, abasic telephone networks technology knowledge is desired and Implicity IP messagingsolution Overview course

Duration: 4 Days




Hands-On: 50%



Language: English

How to provision SystemSettings, create Auto-Attendants and Mailboxes aswell as the Telephone UserInterface (TUI)


Course Content:

Technology Overview System Architecture Provisioning Subscriber Options Auto Attendant Telephone User Interface (TUI)

COURSE DETAILS

YOU WILL LEARN




72

IPTV

BROADBAND

IPTV

NGN

AccessGuard 500™ System Courses

Table of Contents:

ACCESSGUARD 500™ SYSTEM OVERVIEW (WEB BASED) ............................................. 73

1 Hr

Access Guard 500System Overview

(Web-based)

TM



73


IPTV

BROADBAND

IPTV

NGN

AccessGuard 500™ System Overview (web based)

Course Objectives:

Upon successful completion of this course you will be able to:

Describe the benefits of the AccessGuard 500 to our customers. Describe the product features. Describe the management features. Describe the operational functions. Describe the management functions. Provide a hardware description. Identify the system interfaces. Identify and discuss supported transaction protocols.

Who Should Attend?

Target audience for this course includes sales, support, field and systemsengineers, as well as administrators responsible for supporting and/or sellingthe AccessGuard 500 System.


General telecom technology knowledge is desired.

Duration: 1 Hr.




Hands-On: Lecture

Location: Web-based


Language: English

Course Content:

A product description Benefits of the AccessGuard 500 Features of the AccessGuard 500 Operational and Management functions Hardware components, interfaces and supported

transaction protocols

This is an introductory courseintended to provide you with abasic but meaningfulunderstanding of theUTStarcom AccessGuard 500System


COURSE DETAILS

YOU WILL LEARN

For additional information about AccessGuard 500™ courses please contact us at [email protected]





74

Global Locations

Worldwide Training Locations

UTStarcom Inc,Rolling Meadows, IL3800 Golf RoadRolling Meadows, IL 60008Phone: +1 (847) 631-9000

UTStarcom Inc,México CityMonte Pelvoux #120Col. Lomas de ChapultepecMéxico City, DF 11000, MéxicoPhone: +52 (55) 5201-7600

UTStarcom Inc,IrelandBlock 17 Joyce WayPark West Business ParkNangor Road, Dublin 12, IrelandPhone: +353 (1) 629-7777

UTStarcom Inc,No. 368 Liuhe Road,Hi-Tech Industry DevelopmentZoneBinjiang, Hangzhou 310053, PRCPhone: +86 (571) 88862342

NORTH AMERICA

UTStarcom Inc.Corporate Headquarters1275 Harbor Bay ParkwayAlameda, CA 94502 USAPhone: +1 (510) 864-8800

UT Personal Communications HQ555 Wireless Blvd.Hauppauge, NY 11788 USAPhone: +1 (631) 233-3300

UTStarcom Inc.3800 Golf RoadRolling Meadows, IL 60008 USAPhone: +1 (847) 631-9000

UTStarcom Inc.Richmond, BC4600 Jacombs RoadRichmond, BC V6V 3B1 CanadaPhone: +1 (604) 276-0055

EUROPE, MIDDLE EAST,AFRICA (EMEA)

UTStarcom France143 143 bis Avenue de Verdun 92130Issy les Moulineaux, FrancePhone: +33 1 7095 1100

UTStarcom Ireland Ltd.Block 17 Joyce WayPark West Business Park Nangor RoadDublin 12, IrelandService Phone: +353 (1) 629-7777

CARIBBEAN ANDLATIN AMERICA (CALA)UTStarcom Inc.1550 Sawgrass Corp. Parkway Ste 100Sunrise, Florida 33323 USAPhone: (954) 745-3700

CHINA

UTStarcom (China) Ltd.10F, Tower E2, The Towers, Oriental PlazaNo. 1 East Chang An Ave.,Dong Cheng district, Beijing, ChinaPost code: 100738Phone: +86 (10) 8520-5588

UTStarcom Telecom CO., Ltd.No. 368 Liuhe Road, Hi-Tech IndustryDevelopment ZoneBinjiang, Hangzhou 310053, PRCPhone: +86 (571) 88862342

UTStarcom (China), Ltd.R&D Center 3rd Floor Legend Building,High-Tech Industry Park,Nanshan Shenzhen 518057, P.R. ChinaPhone: +86 (755) 2695-2899

INDIA

UTStarcom Inc.805 Signature Towers II, South City IGurgaon, Haryana 122001, IndiaPhone: +91 124 4166100

JAPAN

UTStarcom Inc.Shiba-Koen Tower 9F/10F2-11-1,Shiba-koen, Minato-ku Tokyo 105-0011, JapanPhone: +81-3-6430-8600

ASIA PACIFIC (APAC)

UTStarcom Inc.18/F Cambridge HouseTai Koo Place, 979King’s Road Island East, Hong KongPhone: +852 2500-0600



75


Global Locations

Training Locations

Please note the information contained herein is intended for informational purposes only. Since products described above mayrequire certain operating conditions and/or the information may contain forward looking statements, this document should not beinterpreted to be a commitment on the part of UTStarcom. Also, because UTStarcom must respond to changing market conditions,the specifications are subject to change without notice. UTStarcom makes no warranties, expressed or implied, on the informationcontained in this document.

About UTStarcom, Inc.UTStarcom is a global leader in IP-based, end-to-end networking solutions and international service and support. The company sellsits broadband, wireless, and handset solutions to operators in both emerging and established telecommunications markets aroundthe world. UTStarcom enables its customers to rapidly deploy revenue-generating access services using their existing infrastructure,while providing a migration path to cost-efficient, end-to-end IP networks. Founded in 1991 and headquartered in Alameda,California, the company has research and design operations in the United States, China, Korea, and India. UTStarcom is aFORTUNE 1000 company. For more information about UTStarcom, visit the company’s Web site at www.utstar.com<http://www.utstar.com/>.

Copyright © 2008 UTStarcom, Inc. All Rights Reserved. UTStarcom, the UStarcom logo and A Better World of Communication,NetRing, mSwitch and RollingStream are registered trademarks of UTStarcom, Inc., and its subsidiaries. All other trademarks are theproperty of their respective owners.



http://www.utstar.com/

http://www.utstar.com/


76



Documents

Technical Training Solutions 2008-2009 Catalog