Team Building and Teamwork Slideshow (Final)

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  • 7/27/2019 Team Building and Teamwork Slideshow (Final)

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    Rachel ClaybergNichole Lynch

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    Why do companies use teams?Satisfies the human social need to belong

    Two heads are better than one

    The whole can be greater than the sum of itsparts

    Team members build trust and want to helpeach other

    Promotes better communication

    Multiplies the potential of individual members

    Produces positive peer pressure

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    Provides a framework that will increasethe ability of employees to participate inplanning, problem solving, and decision

    making.

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    MakeupShould be composed of people who are

    most likely going to be able to satisfy the

    teams mission effectively.Commitment to the team and its purpose.

    Diversity of skills and personalities.

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    What are some traits that can contributeto the success of a team?

    Honesty/integrity InitiativeSelflessness Patience

    Dependability Resourcefulness

    Enthusiasm Punctuality

    Responsibility Tolerance/sensitivity

    Cooperativeness Perseverance

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    Roles and ResponsibilitiesTeam Leader

    Team Recorder

    Team Quality AdvisorTeam Member

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    Team LeaderOfficial contact between the team and the

    rest of the organization

    Official record keeperServe as a team member

    Implement team recommendation

    Will be the coach for the rest of the team

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    CoachingTeam leaders should facilitate team

    development and continuous improvement Give teams a clearly defined charter

    Make team development and team buildingconstant activities

    Mentor team members

    Promote mutual respect between themselves

    and team members Positively promote diversity within the team

    Employee empowerment

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    Team RecorderTakes minutes during team meetings

    Assists the team leader with other types of

    correspondence that is generated by theteam

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    Team Quality AdvisorFocuses on team processes and how decisions

    are madeAssists the team leader in breaking down tasks

    into component parts and assigning those partsto other team members

    Helps the team leader prepare for meetingsHelps the team members learn to use the

    scientific approachHelps team members convert their

    recommendations into presentations that can bemade to upper management

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    Team CharterTeam Mission

    Ground Rules

    Team Goals

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    Mission StatementBroad, encompasses all activities, progress

    can be measured and SIMPLICITY

    Ex. The purpose of this team is to reducethe time between when an order is takenand when it is filled, while simultaneouslyimproving the quality of products shipped.

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    Ground RulesAgreed upon by the whole team

    Describes agreed upon actions and

    characteristics of team members

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    Goals: reaching the missionAd Hoc Teams

    Permanent Teams

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    Four-Step ApproachAssess

    Plan

    ExecuteEvaluate

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    Look for strengths and weaknesses inteam members

    For a team to be successful, the

    following characteristics are needed:A clear direction that is understood by all

    team members

    Team players

    Understood and accepted accountabilitymeasures

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    PlanningBased on the results of a needs assessment

    Activities should be based on the strengths

    and weaknesses of the needs assessment

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    ExecutionJust-in-time

    Continuous improvement

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    EvaluationEffectiveness can be measured based on

    how well weaknesses identified in the needs

    assessment were strengthened.Re-administer the needs assessment

    Could result in additional team buildingactivities

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    Communication

    Structure

    Personal

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    Set a positive example of teamwork andresolving conflicts at a company level

    Identify and address the conflict

    Turn into a positive experienceIncrease employees communication and

    interpersonal skills

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    Resolution Strategies:Acknowledge that the conflict exists.

    Gain common ground.

    Seek to understand all angles.Attack the issue not each other.

    Develop an action plan.

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    Basic RequirementsThe behaviors that are expected must be

    communicated to all those affected so theyknow exactly what is meant by rewardableperformance.

    Both team leaders and team members mustbe explicit about what behaviors areexpected, why they are necessary, and howthey will be recognized and rewarded.

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    Nonmonetary RewardsDifferent people respond to different

    incentives.

    Organization should survey employeesbefore implementing nonmonetaryincentives.

    Set up a system where the employee can

    select the award that appeals to them.

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    One of the strongest motivators isrecognition.

    There are many ways to ensure that

    employees are recognized for theiraccomplishments and theircontributions.

    Above all, recognize and reward goodperformance.

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    Write a letter to the employees family.

    Arrange for a senior-level manager tohave lunch with the employee.

    Have the CEO call the employeepersonally to say thank you.

    What are some other recognition

    strategies?

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    http://www.youtube.com/watch?v=jF80RqLkl6E

    http://www.youtube.com/watch?v=DX2ekG5ken

    http://www.youtube.com/watch?v=jF80RqLkl6Ehttp://www.youtube.com/watch?v=DX2ekG5kenM&NR=1http://www.youtube.com/watch?v=DX2ekG5kenM&NR=1http://www.youtube.com/watch?v=jF80RqLkl6E
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    Building Blocks For Teams (N.D.). Retrieved on02/21/2010 fromhttp://tlt.its.psu.edu/suggestions/teams/student/conflicts.html

    Cooney, R. & Sohal, A. (2004). Teamwork and TotalQuality Management: A Durable Partnership. TotalQuality Management, 15(8), 1131-1142.

    Goetsch, D.L & Davis, S.B. (2006). Quality Managementfor Organizational Excellence. Columbus, Ohio: PrenticeHall.

    Strokes Jr., S.L. (1995). Rewards and Recognition forTeams. Information Systems Management,12(3), 61-66.

    http://tlt.its.psu.edu/suggestions/teams/student/conflicts.htmlhttp://tlt.its.psu.edu/suggestions/teams/student/conflicts.html