Team building

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TEAM BUILDING

WELCOME!

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Change agent in organization:

Minor improvements:– Behaviour – Relation– Organization

Work on behavior / Attitude.

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Change agent:

• Major Improvements – quantum leap:– Work on Paradigm– Behaviour and attitude will inevitably follow– Paradigm : way of thinking, mental model, Map– Inaccurate map---- inaccurate destination

Key : Learn How to examine your map, your Paradigm

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Traditional Vs. Modern Model

• Traditional:Internal CompetitionIndividual Star performers

Modern: Effective team workLeadership

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Team Work : the most successful climb of Mount Everest in history

• Mount Everest – 8850 meters summit- at the boarder of Nepal and Tibet.• 800 achievers. 1/5 did not survive the trip down• Erik Weihenmayer (WINE-may-er)• American 32 years• Blind• team wore bells on their clothes• More than 2 months time to reach summit• Record 19 members of his team reached at the peak• Sixty-four-year-old Sherman Bull.

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Benefits of Team Building

• Benefits to organization Increase productivity-successful teams often achieve

something which is greater than the sum of their individual parts. Multiplier effect

Increase quality through Collective measures Better morale Better problem solving- Teams can help to approach problems

in new ways. Increase creativity- Fellow team members may raise ideas you

may not have thought of if working on your own Better decisions through collaborative efforts



Benefits of Team Building

• Benefits to individuals Work is less stressful Responsibility is shared Rewards and recognitions shared Members can influence each other All experience a sense of accomplishment



Recipe of effective team:

Clearly stated and commonly held vision and goals . Talent and skills required to meet goals

. Clear understanding of team members' roles and functions . Efficient and shared understanding of procedures and norms

. Effective and skilled interpersonal relations . A system of reinforcement and celebration

. Clear understanding of the team's relationship to the greater organization



Why do I need to learn about Team Building?

TEAM : A group organized to work together to achieve a common objective.

Team building is planned effort made in order to improve communications and working relationships by way of any planned and managed change involving a group of people

Team building is most effective when used as a part of a long-range strategy for organizational and personal development



Team Work



LESSON ON TEAM WORK- Classic case study



Background

• 1963 popular war film• 250 POW escaping from a German POW camp

during World War II• Produced & Directed by : John Struges• Film offers some finest lessons on TEAM

WORK



Situation:

• Year 1944Place: Stalag Luft III, a Nazi POW Camp one hundred miles Southeast of Berlin.

• the commandant proclaims escape-proof



The Goal :

• a core group of prisoners determined to escape.• goal: to facilitate the escape of about 250 men in one night• escape so daunting had never been

tried before.• Plan: Digging a

tunnel to exhilarate250 prisoners



TEAM BUILDING PLANNING / ACTIVITIES

Teams of men are organized , Jobs delegated includes: • Survey• dig, dispose the soil• manufacture clothing• forge documents• procure contraband materials• keep records of soldiers movements• distract security guards• supplying fresh air in the tunnels with hand made bellows• and to provide lighting in the tunnels• The worst of the work, noise of digging, was covered by the men singing in chorus• The list of supplies needed for the job was unbelievable: 4000 bed slats, 1370

battens, 1699 blankets, 52 long tables, 1219 knives, 30 shovels, 600 feet of rope, 1000 feet of electric wire, and more.



LESSON1:

Teamwork is birthed when you concentrate on “WE” instead of “ME”

• Ask yourself:Does your ego stops you from being a good team player.Are you able to judge the size of the team challenge.Does it benefit others as well as myself.



Lesson 2 :Be Mission Conscious

• The Goal is more important than the roleAlways remember:If you don’t know where are you going, you will end up somewhere else.Vision inspires team When you see the big picture correctly, you serve the team effectively.



• LESSON: 3 Collaboration is MultiplicationAll union is strength, all discord is danger

• Always remember:Don’t Compete but Excel: Complementing is more important than competing with one another.

• True team members see themselves as a unit working together and never allow competition between teammates to get to the point where it hurts the team.

• Effective Delegation divides efforts and multiply results



LESSON: 4

Committed and ConsistentThere are no Halfhearted Champions

• Always remember:Ordinary people with commitment can create an extraordinary team.

• You don’t have to be really gifted or talented to be committed.• Commitment is usually discovered in the midst of adversity



LESSON: 5

Consolidating CommunicationA team is Many Voices with a single Heart

• Always remember:Open and candid communication fosters trust.

• The more difficult a situation, the more important is to communicate.

• Don’t let more than 24 hours go by without addressing a conflict.



LESSON: 6

T-Together E-EveryoneA- Accomplishes M-Miracles

• Enjoy the process, give it your best and never forget that no matter what you want to do in life,

• “It takes teamwork to make the dream work”



MICHAEL JORDAN

There is no “I” in TEAM but there is an “I” in “ WIN”



Characteristics of an Effective Team

• The period when a team forms and when they are working as a unit is often a period of stress and chaos

• During this period each team must have Patience, Good Communication, Trust, Commitment, Flexibility

Patience

Good Communication

Trust

Commitment

Flexibility




Act calmly while awaiting for something due and above all do not jump to conclusions

Wait for the right timing and complete information before judging

Patience

Good Communication

Trust

Commitment

Flexibility




Communication is the heart of interpersonal skills and the greater your awareness of how it all works, the more effective your communication will be

Patience

Good Communication

Trust

Commitment

Flexibility




Any effort to create an effective team will be in vain, if the team mate lack trust for one another

When it comes to trust, each of us has to be good manager of his/her emotional bank account

Patience

Good Communication

Trust

Commitment

Flexibility




The act of commitment to work together as a team during the entire process in order to achieve the goal

Patience

Good Communication

Trust

Commitment

Flexibility




The ability to be open minded or able to accept change

e.g. having to change time lines or even structure of a project

Patience

Good Communication

Trust

Commitment

Flexibility



Stages of Team Building

We can define a team as two or more people working together to accomplish a task

There are some basic stages that every team goes through as they come together

1.FORMING

2.STORMING

3. NORMING

4.PERFORMING

5.ADJOURNING



Stages of Team Building

ORMING MODEL: 1965 by Bruce Tuckman-Naval Medical Research Institute –Bethesda, Maryland: Every team goes through team building stages and the only variable is the amount of time the team spends in each stage

Some thing that can change the stages are adding or loosing team members, customer changes, or special projects




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STAGE MAIN ACTIVITY CHARACTERSTICS

Forming Getting acquainted with Team members and the task

TentativeOver politeConcerned over ambiguitySilences in meeting

Storming

•Sorting out differences•Questioning power relationships•Establishment of faith or lack of faith in facilitator

ConflictResistanceCriticismInterrupting speakersNot attending meetings

Norming•Working cohesively together•Establishing roles and relationships

Seeking consensusAgreement on ground rulesMore supportive environment

Performing Focus on the task and working productively

CooperationDecision makingProblem solvingLess emotionalAchievement

Adjourning•Complete the task•Disbanding the group or approaching the next project

CooperationDecision makingProblem solvingLess emotionalAchievement

Lets have a closer look at the different stages of team performing

Key Principles of Team Building

Clear Objectives

Identify clear Roles & Responsibilities

Understand other Person’s Cap & Char.

Keep you Commitments

Be a Good Team Player

Show personal Integrity

Share the Learning

Celebrate The Success 32more report related to team building are


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7 Principles of Team Work1. Leadership2. Unanimous Focus on a common Goal3. Clearly defined roles for subgroups4. Shared resources5. Effective & frequent communication6. Consistent, united & enthusiastic effort7. Periodic & temporary suppression of Ego



7 Principles of Team work1. Leadership

• The leader is responsible for and has authority over the team

• The leader is accountable for results

• The leader is responsible for the plan and its execution

• The leader is responsible for ensuring the 7 team work principles are being applied

• The leader provides the vision



7 Principles of Team work2. Unanimous Focus on a

Common Goal

• Each member of team must personally commit to the goal

• Team goals come before individual goals

• The goal must satisfy the S.M.A.R.T criteria

• The team’s success is measured by how effectively it achieves the goal



7 Principles of Team work3. Clearly Defined Roles For

Subgroups

• Subgroups within a team must follow the 7 Principles of Team work

• All subgroup contributions must maximize the team’s success

• The size and number of subgroups can change according to team needs



7 Principles of Team work4. Shared Resources

• All tangible( i.e. money) and intangible (i.e. enthusiasm) resources must be shared

• Ideas are valuable resources to be shared

• The team must be made aware of all available resources

• Resources are employed for the achievement of team goals first; individual goals second



7 Principles of Team work5. Effective & Frequent

Communication

• A common and complete understanding is a measurement of the effectiveness and frequency of communication

• All team members are responsible for effective and frequent communication

• Communication requirements are defined by the team

• Effective and frequent communication must include genuine recognition



7 Principles of Team work6. Consistent, United &

Enthusiastic Effort

• Maximum team effectiveness is only possible through maximum individual efforts

• Every team member is responsible for providing encouragement and help where needed

• Team members need to support one another recognizing individual differences or responsibilities



7 Principles of Team work7. Periodic and Temporary

Suppression of the Ego

• All team members are responsible for suppressing their ego, when necessary, to benefit the success of the team

• Every team member should know when to make suggestions and when to ask for suggestions



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HELPFUL BEHAVIOR

• Be optimistic• Be on time• Support one another• Be courteous• Be open minded• Be honest• Participate

• Be open• Listen• Stay on track• Share the work• Complete your work• Present ideas, comments clearly• Be prepared




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HARMFUL BEHAVIOR

• Constantly critical• Dominate/

monopolize• Be manipulative• Be judgmental• Act

bored/uninterested• Do unrelated things

• Sub-conversations• Simply agree with everything• Avoid decisions• Go off on tangent• Name-calling• Attack people/ideas



Absence of TrustThis stems from their unwillingness to be vulnerable within the groupTeam members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust

Five Dysfunctions of a Team

Lack of CommitmentWithout having aired their opinions in the course of passionate and open debate, team members rarely, if buy in and commit to decisions, though they may show agreement during meetings

Avoidance of AccountabilityWithout committing to a clear plan of action, even the most focused and driven people often hesitate to call their peers on actions and behaviors that seem counterproductive to the good of the team

Inattention to ResultsThis occurs when team members put their individual needs (such as ego, career development, or recognition) or even the needs of their division above the collective goals of the team

Fear of ConflictTeams that lack trust are incapable of engaging in unfiltered and passionate debates of ideas and instead resort to veiled discussions and guarded comments

Some time teams can be very dysfunctional and encounter common problems

Let have a look at the five most common dysfunctions of a team

Conceal their weakness and mistakes from one another

Hesitate to ask for help or provide constructive feedback

Hesitate to offer help outside their own areas of responsibility

Jump to conclusions about the intentions and aptitudes of others without attempting to clarify them

Fail to recognize and tap into one another’s skills and experiences

Waste time and energy managing their behaviours for effect

Hold Grudges Dread meetings and find reasons

to avoid spending time together

• Admit weakness and mistakes• Ask for help• Accept questions and input about

their areas of responsibility• Give one another the benefit of

the doubt before arriving at a negative conclusion

• Take risk in offering feedback and assistance

• Appreciate the tap into one another’s skills and experiences

• Focus time and energy on important issues, not politics

• Offer and accept apologies without hesitation

• Look forward to meetings and other opportunities to work as a group

Five Dysfunctions of a TeamTeams with absence of Trust Trusting Team



Have boring meetings Create environments where

back-channel politics and personal attacks

Ignore controversial topics that are critical to team success

Fail to tap into all the opinions and perspectives of team members

Waste time and energy with posturing and Interpersonal risk management

• Have lively, interesting

meetings

• Extract and exploit the ideas of

all team members

• Solve real problems quickly

• Minimize politics

• Put critical topics on the table

for discussion

Five Dysfunctions of a TeamTeams that fear Conflict Teams that engage in Conflict



Creates resentment among team

members who have different

standards of performance

Encourages mediocrity

Misses deadlines and key deliverables

Places an undue burden on the team

leader as the sole source of discipline

• Ensures that poor performers feel

pressure to improve

• Identifies potential problems quickly

by questioning one another’s

approaches without hesitation

• Establishes respect among team

members who are held to the same

high standards

• Avoid excessive bureaucracy around

performance management and

corrective actions

Five Dysfunctions of a TeamAvoidance of Accountability Holds each other Accountable



Creates ambiguity among the team

about direction and priorities

Watches windows of opportunity close

due to excessive analysis and

unnecessary delay

Breeds lack of confidence and fear of

failure

Revisits discussions and decisions

again and again

Encourages second-guessing among

the team members

• Creates clarity around direction and

priorities

• Aligns the entire team around

common objectives

• Develops an ability to lean from

mistakes

• Takes advantage of opportunities

before competitions do

• Moves forward with out hesitation

• Changes direction without hesitation

or guilt

Five Dysfunctions of a TeamFails to Commit Team that Commit



Stagnates / fails to grow

Rarely defeats competitors

Loses achievements-oriented

employees

Encourages team members to focus on

their own careers and individual goals

Is easily distracted

• Retains achievement-oriented

employees

• Minimized individualistic behaviours

• Enjoys successes as a team

• Benefits from individuals who conquer

their own goals / interests for the

good of the team

• Avoid distractions

Five Dysfunctions of a TeamTeam not focused on Results Team focuses on collective results



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CONCLUSIONS:

Concentrate on “WE” instead of “ME” – A team is only as good as its members make it. A good team defines the problem

first before jumping into solutions It is more important to compliment than to compete with each other- Don’t

Compete but excel. “Coming together is a beginning; Keeping together is progress; Working together is success.” Henry Ford





CONCLUSIONS:

Goal is more important than the role. “It takes teamwork to make the dream work” Maintain good communications Each member needs to participate Identify problems and resolve conflicts Recognition is important Make your meetings enjoyable

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Team building