TEACHING WITHOUT CLASSROOMS WITHIN THE JOE CROWLEY STUDENT UNION

Future Vision 2018

Kyle ZiveEDU 505

Susan Shaw

The Joe Crowley Student UnionTeaching Without Classrooms

• Quick History• Began in early 1990s• Small team of students to help support the student union building

• Transformational Changes• New student union opened in 2007• Team increased from 30-110• Shifted from a holistic cross training approach to a specific training

approach• Students are hired and trained in specific sub-departments

• Current State• 110 employees over 6 different sub-departments• In depth training for specific areas,• Whole team training for team building, customer service and general

knowledge

The Joe Crowley Student UnionTeaching Without Classrooms• Mission

• To give practical out-of-class experiences in a diverse population• Philosophy

• Each employee should be able to relate a job function to their course of study• Use active learning to enhance their academic career• Allow for leadership opportunities• Users will congregate to study, socialize or meet with clubs and organizations

• Meeting Needs• Current needs of student users and employees are being met• Students are able to apply academic principles in practice

The Joe Crowley Student UnionFuturing: Scenarios and Scanning• Futuring:

• Create plausible situations that affect organizations• Gives organizations the ability to plan and adapt as needed

• Scenarios• Used to create many futures that have impacts on the organization• Can be very black and white

• Scanning• The process of collecting and identifying emerging issues that will have

organization impact

Amanatidou, E., Butter, M., Carabias, V., Konnola, T., Leis, M., Saritas, O., . . . Rij, V. v. (2012). On concepts and methods in horizon scanning: Lessons from initiating policy dialogues on emerging issues. Science and Public Policy, 39(2), 208-221.

Mietzner, D., & Reger, G. (2005). Advantages and disadvantages of scenario approaches to strategic foresight. Int. J. Technology Intelligence and Planning, 1(2), 220-239.

Sobrero, P. (2004). The steps for futuring. Journal of Extension, 42(3), 1-4.

The Pros and Cons of scenario building and horizon scanning as futuring techniques:

Pros Cons

Scenarios(Mietzner & Reger, 2005)

Changes culture and beliefs Very time consuming

Enhances communications and coordination

Data must be vetted and credible to validate scenarios

Scanning(Amanatidou et al., 2012)

Use the environment as a resource

Material is sparse

Can find information that relates to the organization specifically

“Scanner” may have to use own observations

The Joe Crowley Student UnionFuturing: Scenarios and Scanning

The Joe Crowley Student UnionTechnology Trends

• Mobile Wireless Technology• Many uses inside and outside of the classroom• Fewer time and location restrictions

• Online, all the time• Campuses are increasing their infrastructure

• Young People and Tech.• Increased access• Understanding of new technologies• Digital natives vs. Digital immigrants

• Online Learning • Workplace is demanding them• Employees must be able to learn on the spot • Elimination of the “trainer”

Becta. (2008). Analysis of emerging trends affecting the use of technology in education. Becta.

Blackboard. (2008). Leadership in the 21st century: The new visionary administrator (pp. 1-22). Washington, DC.

Kim, S. H., Mims, C., & Holmes, K. (2006). An Introduction to current trends and benefits of mobile wireless technology use in higher education. AACE Journal, 14(1), 77-100.

The Joe Crowley Student UnionEconomic and Public Policy Trends

• Improved Student Experience• Students drive higher education as “consumers”• Students pay a higher tuition rate• More emphasis put on programs relating to the student outside of the classroom• Positive effect on students/campuses

• New/renovated Construction• New buildings are added to create a quality campus• Increased competitive recruitment

Bady, S. (2013). Trends report: New facilities enhance the quality of campus. Building Design and Construction, 20-28.

Staddon, E., & Standish, P. (2012). Improving the student experience. Journal of Philosophy of Education, 46(4), 631-648.

• Non-Traditional Aged Students• Enrollment is on the rise • Have a desire to blend into the campus

• First-Generation Students• Have a lower retention rate due to a lack of social capital• Increasing enrollment numbers• When engaged on campus, grades and retention improve

The Joe Crowley Student UnionDemographic Trends

Ross-Gordon, J. M. (2011). Research on Adult Learners: Supporting the Needs of a Student Population that Is No Longer Nontraditional. Peer Review, 13(1), 26-29.

Soria, K. M., & Stebleton, M. J. (2012). First-generation students' academic engagement and retention. Teaching in Higher Education, 17(6), 673-685.

• Technology• Mobile Devices

• More mobile technology use with students• Student employees will need mobile devices for standard work processes (Kim, Mims, &

Holmes, 2006)• Online Learning

• Need to provide access • Employee trainings will need to take place online (Betts, Hartman, & Oxholm, 2009)

• Economic and Public Policy• Higher tuition costs on students will require the student union to find new funding

source (Staddon & Standish, 2012)• Must keep the building safe, secure and in good repair • Will need to renovate inside or build additions to the building

• Demographic• Adult Learners

• Adult learner enrolments are increasing (Ross-Gordon, 2011)• Will become part of the student employee pool

• First-Generation Students• Enrollment is increasing • Must integrate first-generation into the employee program early on (Soria & Stebleton,

2012)

The Joe Crowley Student UnionFuture Vision - 2018

• Streamlined training

• Standardized training

• Experienced non-traditional aged employee pool

• Ability to integrate work processes into mobile technology

• Faster communication to staff through mobile technology or web based platforms

The Joe Crowley Student Union5 Opportunities of the Future Vision – 2018

• Decreased capital improvement fund with students paying more

• Over taxed students need higher off campus wages

• Loses the interpersonal feel and team aspect instilled during trainings

• Increased conflict between non-traditional aged staff and traditional aged student supervisors

• Getting student staff to use their personal mobile devices

The Joe Crowley Student Union5 Challenges of the Future Vision - 2018

• Fall Behind • Will not be offer what students need• Will take longer to catchup to meet student needs

• Academic Mission• Students will not be able to practice co-curricular activities• Minimal Integration of academic lessons and practice experience • Won’t be contributing maximally to recruiting efforts

• Fail to properly send student employees into the work field• No work experience with mobile technology or online learning

The Joe Crowley Student UnionConsequences of Not Being Future Oriented

The Joe Crowley Student UnionHow to Prepare the Change

• Have transformational Leaders

• Research• Best practices• What is on the horizon

• Develop new trainings• In person trainings• Online trainings

The Joe Crowley Student UnionCall to Action

• First Step• Take a retro active look at previous changes• Interviews with former/current employees and administration• Understand what worked or where there were areas for improvement• Make sure leadership is on board to make changes

• Next Steps• Work to get out of the “normal box”• Put all ideas out there and see what sticks• Have fun with the process Blackboard. (2008). Leadership in the 21st century: The

new visionary administrator (pp. 1-22). Washington, DC.

Mindtools.com. (2011). Creativity Tools. Retrieved from http://www.mindtools.com/pages/main/newMN_CT.htm

The Joe Crowley Student UnionReferencesAmanatidou, E., Butter, M., Carabias, V., Konnola, T., Leis, M., Saritas, O., . . . Rij, V. v. (2012). On concepts and methods in horizon scanning:

Lessons from initiating policy dialogues on emerging issues. Science and Public Policy, 39(2), 208-221.

Bady, S. (2013). Trends report: New facilities enhance the quality of campus. Building Design and Construction, 20-28.

Becta. (2008). Analysis of emerging trends affecting the use of technology in education. Becta.

Blackboard. (2008). Leadership in the 21st century: The new visionary administrator (pp. 1-22). Washington, DC.

Kim, S. H., Mims, C., & Holmes, K. (2006). An Introduction to current trends and benefits of mobile wireless technology use in higher education. AACE Journal, 14(1), 77-100.

Mietzner, D., & Reger, G. (2005). Advantages and disadvantages of scenario approaches to strategic foresight. Int. J. Technology Intelligence and Planning, 1(2), 220-239.

Mindtools.com. (2011). Creativity Tools. Retrieved from http://www.mindtools.com/pages/main/newMN_CT.htm

Ross-Gordon, J. M. (2011). Research on adult learners: Supporting the needs of a student population that Is no longer nontraditional. Peer Review, 13(1), 26-29.

Sobrero, P. (2004). The steps for futuring. Journal of Extension, 42(3), 1-4.

Soria, K. M., & Stebleton, M. J. (2012). First-generation students' academic engagement and retention. Teaching in Higher Education, 17(6), 673-685.

Staddon, E., & Standish, P. (2012). Improving the student experience. Journal of Philosophy of Education, 46(4), 631-648.