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Noel McDaid - Customer Engagement & Support Manager Janet
Teaching spaces without rooms: The future of anywhere on anything video conferencing
About me
Janet Customer Engagement & Service Manager for Northern Ireland: •Janet representative in region •Promote Janet services •Maintain contact with all customers •Provide feedback channel •Look for opportunities to develop the network & services locally and nationally •Proactive service management •Network capacity planning
Janet Who are we?
Janet - the basic facts
• Not-for-profit company – division of Jisc Collections and Janet Limited – subsidiary company of the Jisc – operated as a public-sector organisation – budget approximately £60m per annum
• Office: Harwell, Oxfordshire – administration, management, customer service, security, development activities – approximately 120 staff
• Network operations centre: London – approximately 20 staff
• Home based – Approximately 15 staff
• UK’s National Research and Education Network provider (NREN), a private network
Use of Janet
Area Orgs Sites
Higher Education 168 204 Further Education 472 528 Local Authority 95 111 Self-funded 54 74 Research Council 8 35
786 952
Local Authorities/Schools
HE/FE
Adult
Relative sizes of sectors: from funding body statistics on staff & student numbers
18 million possible users of JANET.
Connections Users
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The Network
• A very high speed core network across the UK.
• 19 regional distribution areas. • Multiple connections for resilience. • Over 950 organisations connected. • External connectivity. • Very high reliability.
Most Janet customer connections are delivered via regional networks
Janet in Northern Ireland
Janet Services
Authentication & Authorisation – eduroam – Janet Certificate Service
Security – Computer Security and Incident
Response Team (CSIRT) – Janet Mailer Shield – Email Advice and Testing – Web Filtering – Janet DNSBLs & DNSWLs – Janet ESISS
ISP – Primary Nameserver Service – Secondary Nameserver Service – Off-site Resolver Service – Domain name allocation – Webmail Service
– IP Address assignment – Network Time Service (NTP) – Web Hosting – DNS Services – Resilience
Connectivity – Janet Connections – Managed Router Service – Janet Netsight – Janet 3G – Wireless Technology Advisory Service
(WTAS) – Multi-site Connectivity Advisory
Service (MCAS) – Janet Colocation – Janet6 topology maps
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Janet Services
Collaborate • Janet Videoconferencing Service • Voice Advisory Service (VAS) • Video Technology Advisory Service
(VTAS) • Janet txt • Janet Telephony Purchasing Service Cloud • Data Archiving Framework • Cloud and Data Centre Framework • Google Apps for Education • Microsoft Office 365 • Amazon • Shared Data Centre Space • File Sync and Share • Advice • Financial Xray
Additional • Frameworks • Procurement • Suppliers: Third Party Services
Agreements Research • Lightpath • Aurora • Enlighten Your Research Global
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How can Janet help you?
Teaching spaces
Teaching spaces haven't changed much in hundreds of years... ...but learning experiences have. •Interactive whiteboards •Digitising resources •Video resources •Virtual Learning Environments •Patchy wi-fi
What's next?
Blended Learning : Changing the definition of the classroom & teaching spaces
“Blended learning combines face-to-face classroom methods with online activities to form an integrated approach to teaching.” “The goal of a blended approach is to join the best bits of face-to-face and online instruction.”
• Use technology to: – enhance learning experiences
using the technology they are comfortable with
– Allow learning to be flexible and accessible at home or on the move
– Socialise with peers online encourage peer support
– Connect with lecturer (mentoring)
How can Janet help?
•Provide the reliable, secure and super fast network to support you and your course delivery.
•Provide some of the tools that can support that online engagement and collaboration with students.
Online teaching spaces &
Connectivity for mobile devices
How can Janet help?
Video conferencing has changed
• Traditional conference – Fixed units/ Room based – ISDN – IP / Network
• New technology – Desktop conferencing – Skype/Lync – Mobile phones – Tablet devices – Streaming (Web Conferencing)
• Go-to-Meeting • webex
Video Conferencing – everything everywhere
vscene
v-scene is the name for the new Janet Video Conferencing service
Seamless integration • Operating almost anywhere - on mobile devices, at your desk, in multipurpose rooms or
dedicated suites
Intuitive interface • Through simple design you will be able to manage your video conversations easily with
features such as scheduling, starting a conversation and recording
Reliability • High quality delivery every time, whether on a low bandwidth mobile connection or with
the full power of the Janet network behind your call, with the reassurance of optional automated testing before your meeting
Why use vscene?
• Easy to use • Registration/Sign up – institutional login • Launch conference right away or schedule conference • Private conferencing spaces
– Have a permanent address linked to your VLE
• Add external guests – No login required • Multiple platforms - Interoperability with standards based systems • Stream sessions as video content • Record all sessions
Learning via Video Conferencing
Broadcast classes/lessons - streaming
Recording of sessions/lessons
Student group work - collaboration
Student presentations
Assessment feedback
Collaboration projects between external partners
Course planning
Bring in subject experts
Use cases
Learning via Video Conferencing
Broadcast classes/lessons – streaming • Lecturer wishes to provide a live stream of a workshop or
presentation to multiple students over multiple courses. • Lecturer has found expert speaker and they are agreeable to
provide a presentation online. • Organisation wishes to broadcast free content externally to
participants without them having to register • Similar to ustream/livestream
Use cases
Learning via Video Conferencing
Recording of sessions/lessons • Lecturer wishes to record online workshop/presentation to
upload or link to their VLE. This will allow students to reinforce the topic or catch up. • Lecturer conducts online feedback to individual students or
groups. They wish this to be recorded as evidence and record of feedback. • Lecturer has an assignment that requires groups to participate
and hold regular group meetings. This is to be recorded so that the lecturer can ensure that these meetings happen and are conducted appropriately.
Use cases
Learning via Video Conferencing
Student group work – collaboration • Lecturer sets an assignment to students that requires
collaboration, group/team work. • Some students will not be able to make face to face meetings
but can make online meetings. • Some students don't have PC’s at home but have tablet or
smartphone devices.
Use cases
Learning via Video Conferencing
Student presentations • A lecturer may wish to set an assignment which has an element
of presentation. • This may also require peer review • This presentation will be recorded as form part of an
assessment/portfolio
Use cases
Learning via Video Conferencing
Feedback • A lecturer may wish to provide feedback to a student or
student group using an online tool. • This can involve screen sharing so the lecturer can highlight
specific areas of concern or point the students towards resources. • This will allow the feedback to be recorded and the student(s)
can be clear of any follow up actions.
Use cases
Learning via Video Conferencing
Collaboration projects between external partners • Lecturing staff may wish to collaborate with external
commercial companies or with other educational/research bodies. • This collaboration might be international • Participants might be restricted to use traditional VC including
ISDN
Use cases
Learning via Video Conferencing
Course planning • It is required for course teams to meet on a regular basis to
plan and review courses • It is not always possible for everyone to be in the one site for
these meetings. • Organisation wishes to save money on staff travelling between
sites
Use cases
Learning via Video Conferencing
Subject experts (eg Janet content providers) • Lecturing staff may find subject experts that can add value to a
lesson. • This expert may only have access to traditional VC systems and
can not get approval for desktop client install • Janet content providers portal
Use cases
Pros: • Free • Multiple participants • Video/Audio Cons: • Forces skype client • Not standards based • Can’t use traditional VC • Cant add guests • Not browser based • Security concerns with client
Pros: • Part of campus
agreement • Browser & client based • Integrated into office Cons: • Not free • Client based for mobile
devices
Why not use....?
Who can use the service?
• Universities • Further Education Colleges • ACL/ Specialist Colleges
Higher and Further Education
• Any publically funded research facilities • Collaborations with education
Research organisations
• Primary & Secondary education • Work based learning – where publically funded
Government funded schools
• Privately funded Janet connections
It also forms part of the basic service if your site has purchased a primary Janet connection.
The dreaded live demonstration!
Live Demo
eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.
Brief History
• eduroam initiative started in 2003 – Using standards based technology to provide roaming network access
across national education networks – Initial test was between 5 institutions in the Netherlands, Finland, Portugal,
Croatia and the UK
• by 2004 Australia and a number of additional European
educational networks signed up to allow eduroam within their countries
• JANET(UK) concluded trials in 2005, officially joining eduroam in 2006
• eduroam is an international “federation of federations” – each educational network
operates as a separate federation
• Currently open to
academic and research communities within countries signed up to the eduroam charter
What is eduroam?
What is eduroam?
Provides authenticated network roaming for wireless devices across organisations
Allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any eduroam-enabled institution
Based on the principle that the user's authentication is done by the user's home institution, whereas the authorisation decision allowing access to the network resources is done by the visited network
Benefits for your organisation
Benefits for your organisation
• Single wireless network on campus • Improved student and staff experience • Minimisation of the administrative workload of managing user and
guest accounts • Reduction of visits to service desk by students, staff and visitors • Because your organisation has joined eduroam, your staff and
students can have securely authenticated wifi access at all eduroam enabled sites
Benefits for students & staff
• Users use their familiar username and password, regardless of location • Once their device has connected to eduroam once, it will connect
everytime wherever eduroam is available • You might not trust the device but you can trust the
authentication – you can then decide what services to offer over the wireless network • Eduroam is device agnostic – it’s standards based so will work
with any student device that supports wireless • Students & staff can visit any location that offers eduroam and
have securely authenticated wifi access
Some scenarios
If you enabled eduroam: • Your students attending open days at Universities will have securely
authenticated wifi access
• Your staff delivering lectures at, or working with other eduroam enabled sites, will have securely authenticated wifi access without needing temporary usernames and passwords
• The increase in collaboration for teaching & learning or administrative functions means staff and students can visit other sites (e.g. partner college or partner HEI) and have network access using their familiar user name and password.
How does it work?
• Very simply – Uses a component of the user login to decide how to process requests:
– The eduroam server on your site processes the connection request base on the user login. The organisation decides what access to allow.
– E.g. if it is one of your students you can provide access to internal services, if it is a visitor you only provide access to the internet.
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Every institution that wants to participate in eduroam connects its institutional eduroam-server to the national top-level eduroam server.
National eduroam server
eduroamserver
eduroamserver
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When a user requests authentication, the user's login determines where the request is routed to.
university.ac.uk
National eduroam server
eduroamserver
eduroamserver
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The user credentials are processed by the users home site and the reply returned via the national server.
university.ac.uk
National eduroam server
eduroamserver
eduroamserver
eduroam
Wireless networks
Connected
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Janet’s vision for eduroam
Throughout education
Public spaces e.g. museums and public libraries
Public transport – trials have
been conducted
on the greyhound
buses
City wide – e.g.
Portsmouth Connected City project
Janet’s vision for eduroam in NI
• 2 Universities (complete) • 6 FE Colleges (All 6 in progress) • 2 University Colleges (In progress) • All NI council wifi projects:
– Belfast City Council – Buildings and public spaces – Belfast City Council – Super connected cities project – Derry City Council – Super connected cities project / Wireless walls
• Public Libraries • Health Trusts/ NHS
How much?
• The necessary software - £0 – FreeRADIUS is free and open source – Microsoft RADIUS is included in your Microsoft campus agreements
• Virtual servers - £0
• The only real cost to the institution is the staff time to deploy and
manage the service, and perhaps some staff development.
Questions?
Noel McDaid Customer Engagement & Service Manager (Northern Ireland) Janet t +44 (0)1235 822226 m +44 (0)7825 864557 Janet, the UK’s research and education network. www.ja.net
