Do your patients or clients

really understand

what you have

just told them? Howdo youknow?

www.teachback.org

Why use teach-back?Using teach-back makes a difference because it allows you to check if someone understands you.

This can help people to better self-manage their health and may lead to improved health outcomes.

Learn about teach-backLearn about teach-back using our interactive learning module available at www.teachback.org

Upon completion you will be able to:• Explain the value of teach-back as a person-centred approach for improving client

experiences and outcomes • Define the teach-back method and key concepts involved • Provide concrete examples of where you might use it in your day-to-day practice

After completing the learning module you will receive a certificate which you can add to your continuing professional development record.

Additional resourcesIn addition to the teach-back online learning module www.teachback.org also contains resources that can be used for educating others about teach-back, summaries of the latest evidence, and tips for using teach-back in practice.

This module will take approximately 30-45 minutes to complete.

Why use teach-back?

Teach back

Teach-back: A simple yet effective educational tool used to check understanding

The key concepts are…

Ask your client to explain

back in their own words

Let the person know that the responsibility

to explain things clearlyis on you the

provider

Explain any misunderstandings until understanding

is achieved

Chunk and Check the

information you provide

Use plain language (Keep It

Simple for Safety–KISS)

Check your client’s current understanding

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