TRAINING & DEVELOPMENT STRATEGIES OF TATA GROUP

Submitted by:- Pooja Mathur PGDM Vth B 68 What is Training and Development? The organizations require development throughout the ranks in order to survive, while training makes the organization more effective and efficient in its day-to-day operations. Training is the formal and systematic modification of behavior through learning which occurs as a result of education, instruction, development and planned experience. Development is any learning activity, which is directed towards future needs rather than present needs and which is concerned more with career growth than immediate performance.

Training is given on four basic grounds: New candidates who join an organization are given training. This training familiarize them with the organizational mission, vision, rules and regulations and the working conditions. The existing employees are trained to refresh and enhance their knowledge. If any updates take place in technology, training is given to cope up with those changes. For instance, purchasing new equipment, changes in technique of production, computer impartment. The employees are trained about use of new equipment and work methods. When promotion and career growth becomes important. Training is given so that employees are prepared to share the responsibilities of the higher level job.

Importance of Training and Development

The benefits of training can be summed up as:

Improves morale of employees. Less supervision. Fewer accidents. Chances of promotion. Increased productivity.COMPANY PROFILELeadership with trustThe Tata groups core purpose is to improve the quality of life of the communities it serves globally, through long-term stakeholder value creation based on leadership with trust.Founded by Jamsedji Tata in 1868, the Tata group is a global enterprise headquartered in India, and comprises over 100 operating companies, with operations in more than 100 countries across six continents, exporting products and services to over 150 countries. The revenue of Tata companies, taken together, was $103.27 billion (around Rs624,757 crore) in 2013-14, with 67.2 percent of this coming from businesses outside India. Tata companies employ over 581,470 people worldwide.Good corporate citizenship is part of the Tata groups DNA. Sixty six percent of the equity of Tata Sons, the promoter holding company, is held by philanthropic trusts, thereby returning wealth to society. As a result of this unique ownership structure and ethos of serving the community, the Tata name has been respected for more than 140 years and is trusted for its adherence to strong values and business ethics.

Each Tata company or enterprise operates independently and has its own board of directors and shareholders, to whom it is answerable. There are 32 publicly-listed Tata enterprises and they have a combined market capitalization of about $141.34 billion (as on September 4, 2014), and a shareholder base of 3.9 million. Tata companies with significant scale include Tata Steel, Tata Motors, Tata Consultancy Services, Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels.Many Tata companies have achieved global leadership in their businesses. For instance, Tata Communications is the worlds largest wholesale voice carrier and Tata Motors is among the top five commercial vehicle manufacturers in the world. Tata Steel is among the top 10 best steelmakers and TCS is amongst the top 10 global IT services companies. Tata Global Beverages is the second-largest player in tea in the world and Tata Chemicals is the worlds second-largest manufacturer of soda ash. Employing a diverse workforce in their operations, Tata companies have made significant local investments in different geographies.In tandem with the increasing international footprint of Tata companies, the Tata brand is also gaining international recognition. Brand Finance, a UK-based consultancy firm, valued the Tata brand at $21.1 billion and ranked it 34th among the top 500 most valuable global brands in their Brand Finance Global 500 2014 report.With its pioneering and entrepreneurial spirit, the Tata group has spawned several industries of national importance in India: steel, hydro-power, hospitality and airlines. The same spirit, coupled with innovativeness, has been displayed by entities such as TCS, Indias first software company, and Tata Motors, which made Indias first indigenously developed car, the Tata Indica and the smart city car, the Tata Nano. Pursuit of excellence has similarly been manifested in recent innovations like the Silent Track technology developed by Tata Steel Europe and the next-generation Terrain Response, including infrared laser scanning to predict terrain, and Wade Aid to predict water depth, by Jaguar Land Rover.The Tata trusts, majority shareholders of Tata Sons, have endowed institutions for science and technology, medical research, social studies and the performing arts. The trusts also provide aid and assistance to non-government organizations working in the areas of education, health care and livelihoods. Tata companies themselves undertake a wide range of social welfare activities, especially at the locations of their operations, as also deploy sustainable business practices.Going forward, Tata companies are building multinational businesses that seek to differentiate themselves through customer-centricity, innovation, entrepreneurship, trustworthiness and values-driven business operations, while balancing the interests of diverse stakeholders including shareholders, employees and civil society.

Training and DevelopmentTATA GROUP Grooming the managers of today into the leaders of tomorrow that's the broad objective of the Tata group's leadership development programs and training processes. The group's high-value, superior-quality training interventions are targeted at maximizing the potential of its pool of managers. This is done by encouraging their cross-functional exposure and by making cross-company mobility an integral aspect of all leadership development efforts. The Tata group's commitment to enhance the knowledge and leadership quotient of its people has resulted in the establishment of various Development and Training Programs such as TAS and TMTC.

Tata Management Training Centre

Set up by JRD Tata in 1959 with the mission of creating and grooming leaders for the future. -It aims to provide training to high performers within the group and act as a catalyst of change for Tata executives.

TMTC objectives include:

Improvement of organizational performance through dissemination of the latest knowledge and skills among practicing managers. Facilitation of attitudinal and behavioral changes. Facilitation of solutions for organizational issues Development of learning organizations Training methodology

Offering around 250 programs a year, conducted by in house senior faculty from academics and business, supported by experts from the best of Indian and international B schools. It uses over 120 external faculties, from the worlds premier institutions and universities, including IIMs, Harvard, Michigan, Wharton, Kellogg, NUS and Centre for Creative Leadership. TMTC started its e-learning programs in 2009.Every year, more than 4000 Tata Managers and Leaders go through the training programs.Major practice areas include: Finance, Ethics Leadership and Organization Markets and Customers Strategy and InnovationLeadership development programs include: Tata Group Strategic Leadership seminar Tata Group Executive Leadership seminar Tata Group e-Merging Leaders seminar

A Unique self-paced program is conducted named'TATA - Harvard Manage Mentor self-paced e-learning program'by Harvard Manage Mentor, in association withHarvard Business School Publishing, providing 44 different programs for Tata employees.E-learning programs include: Live e-classroom Live video broadcast and Self-paced e-learning programs

TAS (Tata Administrative Services)

This managerial development program was conceived by JRD Tata, the late chairman of the Tata group, in the 1950s. The idea was to select and groom young managers, provide them opportunities for professional growth, and make them part of a talent pool that could be tapped by companies across the Tata organization. TAS, essentially a training program, is perhaps the only employment brand in Indian business that consciously recruits for lifelong mobility across companies, industries and functions, in order to impart that macro view of business which is critical in preparing young professionals for general management. To grow and renew the Tata talent pool continuously, TAS recruits young postgraduates from leading business schools each year and puts them through an intensive 12-month program. The TAS manager has India's largest business house, with the widest range of industries and functions around which to plan and build a lifetime career of professional and personal growth.

TATA VALUES The TAS recruitment process at campuses strives to associate the Tata brand with values such as integrity, excellence and nation building, while highlighting the group's entrepreneurial spirit. TAS has been recast in recent years, with an increased focus on facilitating mobility across group companies. Over the past three years, concentrated communication, consistent engagement and competitive compensation packages have helped TAS regain and strengthen its position as an attractive employment destination for top talent.

Training Module The training module consists of four cross-functional, cross-business and cross-located assignments. --These include three business shifts of 15 weeks duration in sales and marketing, manufacturing and operations, corporate strategy, finance and human resources. A seven-week rural assignment exposes the trainees to community work and rural India, helping instill in them a true picture of the life of ordinary Indians. Another facet of the module is the mentorship programme for TAS managers placed within group companies. This was initiated to create a platform for the personal and professional development of TAS managers post placement. Additionally, TAS managers are then taken through a development plan that lasts five years. The program's one-year training module, renamed 'group orientation and learning' (GOAL), emphasizes on structured orientation through classroom inputs and field visits. It builds TAS trainees' perspective on the seven core sectors of the Tata group, its current and future challenges, and its drive to become a truly global organization. The Second Career Internship Program (SCIP) is aimed at professional women who have taken a career break and are looking to return to the job market. This pioneering program was launched on International Women's Day in March 2008. In 2012, the application process was taken online, making it more convenient and accessible. Using this facility, Tata companies can post projects throughout the year and aspirants can log onto www.tatasecondcareer.com to view, select and apply for live business projects online, just like any other job portal. The criteria for women seeking to sign up for the program are: Professional qualification in management / accountancy / law / IT / design or engineering A minimum of four years of work experience; A career break of one year (minimum) to eight years (maximum) due to personal commitments. A dedicated SCIP team has been put in place to ensure a timely and transparent appointment process. SCIP projects are allotted based on the area of expertise of the applicant, following a rigorous selection process.

The Human Resource Development Program (HRDP) was initiated in 2006 in recognition of the corporate leadership and specialist roles that HR managers are required to fulfill. Each year HRDP recruits the best talent from premier Indian business schools and Tata companies, based on their performance, interest and capabilities, and trains them for a year with rotations through sub-functions such as recruitment and sourcing, performance management system, training and development, etc. The program ensures accelerated long-term growth through customized as well as certified training and development during this period. HRDP Process. All HRDP managers are selected by senior HR and business executives in Tata companies after undergoing a rigorous three-stage process of filtering, post which they are placed on a project-basis at Tata companies for three-month periods. Managers undergo three rotational shifts in core HR functions. They also undergo a community development period, where they work with the Tata trusts on assignments in the domain of corporate sustainability for eight weeks. Managers are then placed with a Tata company on a full-time basis after completion of the four rotational stints.

(1839 1904)

In a free enterprise, the community is not just another stake holder in the business but in fact the very purpose of its existence.Mr. Jamshetji Tata

Hotels - 1902IISC - 1911Power - 1910Airlines - 1932Steel - 1907Motors - 1945Trusteeship, Integrity, Respect for Individuals, Credibility & Excellence