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TCZ_Presentation UST Global PDF

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Page 1: TCZ_Presentation UST Global PDF
Page 2: TCZ_Presentation UST Global PDF

Corporate Overview

• TestingCzars is an independent Software Quality & Testing organization providing cost effective testing services and developing and marketing testing products

• Founded in 2004 by a senior team of software testing community & consistently profitable since inception year

• TestingCzars is a privately held company, head quartered in Bangalore, India with and Partners in CA, US and London, UK

• Equipped with modern secure research & test lab facilities, Tools, Technologies, Frameworks, Test Libraries and Processes to address challenging Software Testing needs

• TestingCzars partial list of clients include Mercedes Benz, Yahoo, Ingersoll-Rand, Thomson-Reuters, Misys financials and Healthcare, Qwest communications,asklaila.com, T-Mobile, McAfee, SAP, Standard Chartered, Canvera & Wolters Kluwer.

• TestingCzars offer full range of software development solutions through its partner in India.

TestingCzars Confidential – NDA Required – Do Not Duplicate or Redistribute

Page 3: TCZ_Presentation UST Global PDF

Key Differentiators

• AutoCzar™, the Code free test automation and management tool that forms an integral part of a Test Automation CoE

• Established Continuous improvement process to reduce cost, time to market and increased quality

• Established Best Practices and Testing methodology across verticals and technology platforms

• Accelerated TCoE standup to realize benefits earlier• Promote consistency across all projects

3TestingCzars Confidential

Page 4: TCZ_Presentation UST Global PDF

Product and Service Offerings

Software Test Life Cycle Products– AutoCzar Enterprise & Mobility– QC Offline

AutoCzar Enabled Services– Quick implementation Program– Custom Services : Customizations,

compliance and audit needs– AutoCzar Turnkey: Test Automation

life cycle implementation

{AutoCzar is simple code free best in breed automation solution providing capabilities across the pre-production and post-production cycles of software development}.

TestingCzars Confidential – NDA Required – Do Not Duplicate or Redistribute

Test Automation Solutions

Software Verification & Validation Services

Functional

Automation

Performance

Engineering

White Box testing

Test Architecting Black box testing System Integration Testing

Functionality & functional integration Usability Reliability Performance Supportability

Pre-UAT & UAT Web application testing Client – Server application testing Mainframe application testing

Page 5: TCZ_Presentation UST Global PDF

Product Customers

Key Service Customers

Customers

Page 6: TCZ_Presentation UST Global PDF

Awards

Page 7: TCZ_Presentation UST Global PDF

Awards

Page 8: TCZ_Presentation UST Global PDF

Domain Operating Systems Interface Builders Database Automation Tools

BFSIHealthcareERPSAPRetailBiotechGamingTelecomMedia & Entertainment

WindowsNT/2000,Linux, Unix/Aix,MPE iX,Novell Net Ware,Vx Works

Java, JavaScript,ASP, ColdFusion, Pert/CGI/HTML,C++, VC++, Visual Basic, .NET, Developer 2000, Power Builder, Delphi, Access, Visual FoxPro, Informix 4GL, COBAL Pascal, C, RPGLE, CL/400

Oracle, Sybase, Informix, MS SQL Server, Postage SQL, MYSQL, Lotus, Domino, Image on HP 3000, DBZ, MS Access

AutoCzarMercury InteractiveQTP, WinRunner, Roadrunner & Test DirectSequaSilk Test & Silk PerformanceIBM RationalRational Team ManagerRational Robot, Rational Performance Studio & Rational Clean CaseOpen Source ToolsJmeter & Open STA

Tools & Technologies

Page 9: TCZ_Presentation UST Global PDF

Service Portfolio and Engagement Models

9TestingCzars Confidential

• Test Process Assessment & Implementation

• Test Process Improvement• Test Planning• Test Strategy• Test Management• Test Bed Setup• Test Case Design• Test Case Execution• Test Script Design• Test Script Execution• Defect Management• Test Metrics• Tool Evaluation &

Implementation• Developing POC• Causal Analysis• Reviews• Training (Project related)• Frameworks and point

solutions

Global Delivery ModelIndicative List of Testing Activities

Testing Practices

Acceptance, Interoperability, Compatibility Testing Test team extension to help clients

manage peaks and troughs

On-demand staff Model

Streamline testing and QA processes

Consultancy Model

Complete ownership of client’s end-to-end testing processes and activities

Managed Testing Service (MTS)

Specific testing phase, activities and processes

Project Model

Test Automation

Performance Engineering and Services

Functional Testing

Security Testing

Test Process consultancy

On demand test artifacts development and execution Providing Test Too and Lab set up on Hire

Testing as a Service (TaaS)

Page 10: TCZ_Presentation UST Global PDF

Functional Test Automation Approach

Test Requirement Analysis

Test Case Review Feasibility Study

AutomationTesting Review and Delivery

Sign Off

Build ScopeUnderstand Customer Business Process and Gather testing data

Review Test Cases to determine the ability and benefit of automation

Re use existing Automation Framework

Automation Repository Delivery

Customer acceptance

• Requirement Traceability Matrix

• Business Knowledge Transition

• Define acceptance criteria

• Functional test case review

• Report of findings (Gap analysis)

• Automation Feasibility check list

• Automation to Go/No Go list

• Automation Coverage matrix

• Report of findings

• Code Development standards checklist

• Automation Framework guidelines and standards

• Automation Dashboard

• Data, execution and Read Me document

•Build Automation Scripts Repository

• Delivery Note

Take sign off from customer (IR Internal)

• Provide Demo to customer

•Test preparation for Regression testing

•Participate in regression and go-live testing

Page 11: TCZ_Presentation UST Global PDF

Infrastructure Facilities

World class Development & Support Centers in Bangalore, the Silicon Valley of Asia

Well equipped, well connected, multilocation offices Uninterrupted power supply Wide range of hardware platforms Latest Software development, design and

testing tools.

Communication Toll Voice Quality IPLC for voice

based support Dedicated VoIP links for inter office and client communication 24-hour Internet connectivity Radio-wave link 100% redundancy for all communication links

Page 12: TCZ_Presentation UST Global PDF

People

• Our technical and support resources rank among the best in the industry. Working with the TestingCzars talent pool brings the following advantages to the client:

• A large percentage of resources are certified in various technologies• A good mix of functional vs. technical resource ratio, which ensures a good

understanding of the functional specifications• Availability of a very wide range of technical skills for Test Engineering.• A low employee attrition rate, ensuring maximum continuity and knowledge

retention• Exposure to onsite work in countries like USA and UK, translating into better

communication with the client• A high level of English language and communication skills• Flexibility in working hours ensuring maximum comfort to the client

Page 13: TCZ_Presentation UST Global PDF

Data SecurityPhysical Security

• Round the clock security • Development center access with authorization cards• Bonded warehouse hence movement of material is restricted• Power backup with Generator and UPS• Security of Code/Trade Secrets/Sensitive Information• Employees are legally bound not to disclose project information• Background check on prospective employees on request.• Separate domain for projects to have restricted access.• Workstations are devoid of floppy disks or CD except for few machines monitored by

Test admin• Project related documents are maintained in Source Safe.• McafeeAnti Virus runs on all machines• Weekly data backup and Daily data backup for servers

Page 14: TCZ_Presentation UST Global PDF

Business Continuity Plan

External Risk• Earthquake- Located in a seismically inactive zone• Building is located in flood free area.• Fire –Fire Extinguishers are in place and admin personnel are periodically trained• Riots-War-Bangalore is located in a communally safe zone• Backup strategy with mock drills in place• Blackouts – Generator and UPS • Theft – Round the clock security• Key Personnel leaving – Monthly Audits ensure project information is well documented• Upload of source code to client site at frequent intervals• Development done on remote server.

Page 15: TCZ_Presentation UST Global PDF

Engagement Process

Page 16: TCZ_Presentation UST Global PDF

Multiple delivery formats to suit the Business needs of customers

• Program delivery • Project delivery • Work package • Staff augmentation

Page 17: TCZ_Presentation UST Global PDF

Work Packages Project Delivery

Staff Augmentation

Program Delivery

Lead ManagersTest Professionals

Test EngineersTest Architects

Program Managers

Program ManagersLead Managers

Test Professionals

Test EngineersTest Architects

Test EngineersTest Architects

Program ManagersLead Managers

Test Professionals Test Professionals

Test EngineersTest Architects

Program ManagersLead Managers

Offshore / Vendor managed Skills

Onshore / Customer managed Skills

Client engagement models

Page 18: TCZ_Presentation UST Global PDF

( Project based )

Approach - 1Receipt of specifications

Clarifications, if any

Submission of ProposalTechnical solutionScope of workEffortCost Estimate

Software ProjectDelivery

Technical Support

Page 19: TCZ_Presentation UST Global PDF

Approach - 2Approach

A Dedicated IT Team is like having your own off-shore facility, but without the hassles.

Clients choose the project team

Knowledge Transfer through client visits

Physically isolated workplace with access control

Firewall-secured Network, Separate network domains for clients

Voice communication using Voice over IP (VoIP)

Secure Data Link – VPN over shared/dedicated internet link

( People based )

Page 20: TCZ_Presentation UST Global PDF

Where do we start?

Re-assurance of the concept Fixed price projects

Testing waters Trial / evaluation period from the team

Investing for the future Build and grow your IT Team

Page 21: TCZ_Presentation UST Global PDF

Benefits

Domain & Technical Expertise

Flexibility to ramp up / scale down IT Team

Superior Quality

Performance guarantees

Management focus on core business

Low Cost• Capital expenditure• Salary cost• Operational costs• Overhead costs

• Service level and metrics driven• Fixed time and fee• Referrals

Onsite-Offshore service offering

Page 22: TCZ_Presentation UST Global PDF

Development PartnerOverview

• 7+ year old organization with over 1500 IT professionals in India • CMMi Level 3 certified organization, leveraging industry standard

processes for delivery excellence

• Full range of advisory and implementation services : Development, Testing and maintenance services

• Range of technological and domain capabilities spanning across Legacy platforms, contemporary and futuristic technologies

• Innovation lab pioneering new initiatives

Page 23: TCZ_Presentation UST Global PDF

IT Service Offerings

Page 24: TCZ_Presentation UST Global PDF

Application Development Frameworks & Methodologies

• Rich experience in Industry leading and tailored SDLC Methodologies– Iterative

• RUP, etc.– Agile

• XP, Scrum, etc.– Waterfall– Program specific Tailored lifecycle models

• Enterprise Architecture – Zachman Framework, TOGAF, etc.

• Others– Test Driven Development– Model Driven Software Design– SOA/REST Maturity Model

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Page 25: TCZ_Presentation UST Global PDF

Application development capability span

• Large Pool of multi skilled Technology specials and agile application developers community

• Dedicated technology and domain COEs• Industry leading platforms

– Java/J2EE, .NET, Cobol, C/C++ etc.• Middleware & Enterprise Application Integration

– BPM, SOA Tools, Messaging, Web services, ESB, Rules Engines,• Web Application Development & RIA• Mobile Web/Applications• Ecommerce and Portals

– Portal servers, mashups, widgets, Content Management, etc.• Infrastructure

– Databases, Application Servers, Web Servers– Cloud integration & managed services

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Page 26: TCZ_Presentation UST Global PDF

Application Development - Select list of IT solutions delivered

• Ecommerce– Enabled Web2.0 experience on Qwest Ecommerce platforms

• CRM– Quickest “Time to market” solution to be awarded the Federal Govt NetworX contract

• Application migration– Technology up gradation and Re Architecture of Appointment Scheduler application for field

force• Product Lifecycle management

– State of the art Product Catalogue management • Open Source Software adoption

– Development of Repair application in Retail Market space using proven open source technologies• Application Integration & SOA

– Integration of Legacy applications with latest Web applications using middle ware and web services

• Mobile web– Launching enterprise portal on mobile

• Vendor/Supplier integrations– Partner Gateway Framework integration with Salesforce.com

• COTS implementation– SAP, PeopleSoft, Oracle eBusiness, etc.

• Social Media – Integration of Qwest eCommerce with Facebook and Twitter.

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Page 27: TCZ_Presentation UST Global PDF

Application Maintenance and Support – Overview

• Highly experienced multi domain resource pool

• Robust Frameworks and Methodologies• Global maintenance Process • Global transition model• Customer focused Engagement Model• Industry driven SLA Model• Flexible work hours model

•Tools • Rich repository of Cutting edge , state of art efficiency tools

•Innovations led by business needs• Multiple Level Ticket Analysis Model•RCA Analysis model•Trend line-Proactive work•Proactive vs Reactive work

• Complex work deliveries across a range of platforms and Domain groups

Page 28: TCZ_Presentation UST Global PDF

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Application Maintenance Support Operational Model

Production

SupportDevelopment

BRM

SEs

Business

Clients/Partners

Coordinate

Han

doffN

egotiate

Communicate

Coordinate

- Managing requirements

- Releases, patches, solutions

- Short/Long term planning

- LOEs, ROMs, funding

Negotiate

- Enhancements and delivery

- Functionality scope/scale

- Requirements, funding

- Projections: Volume, issues

Handoff

- Issues management

- Releases, fixes, workarounds

- Issue tracking

- Workload prioritization

Communicate

- Service delivery, performance

- Workarounds, resolutions

- Feedback: Volume, issues

- Training, prioritizing workload

Production Issues Found

Production Issues Fixed

Production Issues/Fixes Analyzed

Production Issue/Fixes Prioritized

Page 29: TCZ_Presentation UST Global PDF

Tools repository for a Robust Application maintenance and Support

Tools Value CAMP(Centralized Application Management Portal )

Centralized documentation repository for all aspects of production support

Central Logging Tool Consolidates application alert messages into a central message center and provides investigative direction

Notification Dashboard Central status dashboard for multiple application severity-one IT events

TicketMP Interface to REMEDY for Severity 3 & 4 ticket SLA

Turnover Tool Production support knowledge database for sharing information between shifts and offshore teams

Project Tracker Maintenance Development and Production pro-active project management tool

Outage Central IT production outage impact Remedy interface tool

MQ AdminMonitoring Queue depth & channels , Bouncing Channels , clearing Queues , Start and Stop of Queue Managers ,Channels and Trigger Monitors

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THANK YOUwww.testingczars.comEmail: [email protected]: 080-40003700