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TBM Consulting Group Operational Excellence One Point Lesson

Two Bin System for Visual Control

PROBLEM OR OPPORTUNITYProduct used for daily service did not have a visual replenishment level. A service provider may run out of a necessary product causing rework or lack of adequate service.

COUNTERMEASURE Create a two bin system using clear containers.

Product level is easily visible.

When one container is emptied, the second container is used. When the service vehicle returns to base, then the empty container is restocked and the product is rotated to ensure first in, first out

Category: Visual Control Business: Service Vehicles Lesson: 22 Author: Gary Rascoe

RESULTSThe visual two bin system helps prevent running short of material to service an account. It also reduces the amount of time the driver spends on the pre-trip inspection; no need to open the bucket to check product level and to decide whether more is needed.

BEFOREProduct placed in bucket,

level is not visible

AFTERTwo bin system using clear containers for easy visibility

Slide Number 1