Tax Trends in Emerging India Survey

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    Tax Trends inEmerging India

    Survey 2011

    kpmg.com/in

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Acknowledgement

    We gratefully acknowledge the contribution of participants and thank them for their valuable time.

    Over the last couple of months, several senior people within KPMG have worked hard to conduct

    interviews and complete the results. We thank the team for their efforts and, in particular, weacknowledge the efforts of Punit Shah, Girish Vanvari, Nabin Balodia, Gautam Chemburkar, Naveen Gupta

    and Hariharan Gangadharan in putting the report together.

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    The transition of India from an insular economy in the early nineties

    to a global economy is indeed remarkable. As we come to grips with

    being a part of a global economy, it is imperative that the tax policies of

    the country keep pace with the global tax regime.

    The last decade has seen an evolution at the Indian Tax Office. The settingup of International Taxation and TP cells manifests that. Having said this,

    the tax environment in India is often viewed as complex with multiplicity of

    indirect taxes, burgeoning litigation and a lack of certainty. As India moves

    towards implementation of the new Direct Taxes Code and the Goods and

    Services Tax, the critical question which comes up is - what are the pain

    points that taxpayers in India experience in relation to tax policies and their

    implementation, and how far are these addressed in the proposed legislations?

    We believe that tax policies can be an effective mechanism to promote

    investments, both international and domestic, which India needs in abundance.

    We at KPMG in India have carried out a survey to seek inputs as would facilitate a

    dialogue between some of the largest Indian Corporates and the Government so

    that tax policies and their implementation are in sync with the expectations of the

    corporate world. We are delighted to present our findings in this Report.

    As these findings indicate, tax policies are an important consideration in any

    investment decision. Corporate India is increasingly concerned about the lack of

    certainty and the positions taken by the Revenue Authorities on a variety of issues. The

    fact that it takes a significant amount of time to reach a conclusion on litigation, is an

    area of concern. We hope that these findings and the attendant suggestions will providea broad framework to the Revenue Authorities on the concerns of Corporate India. We

    expect to closely work with the Government in the implementation of policies that will

    facilitate the growth of Corporate India and ensure a vibrant Indian economy.

    Dinesh Kanabar

    Deputy CEO & Chairman Tax

    KPMG in India

    November 2011

    Preface

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    Contents

    Executive Summary 02

    Survey findings 03Significance of tax in decision-making 05

    Tax policy as a tool for fostering growth 06

    Expectations from a changing tax system 07

    Direct Taxes Code 09

    Indirect taxes and GST 11

    Compliance and procedural issues 13

    Dispute resolution mechanisms 14

    Transfer Pricing 15

    Merger and Acquisitions 17Limited Liability Partnerships 18

    Taxation of expatriates 18

    Sector specific issues 19

    Methodology 23

    Way forward 25

    1

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    Executive SummaryIn a time of global economic

    uncertainty, businesses are

    increasingly paying close attention

    to the challenges posed by tax

    regimes all over the world. Withmounting concerns over transfer

    pricing adjustments, uncertainties

    surrounding taxability of transactions

    and the multiplicity of indirect levies,

    taxpayers in India are no exception to

    this global trend.

    It is in this background that this Survey

    seeks to evaluate how the Indian

    tax system is perceived among the

    taxpayer community and to identifykey areas of concern, so that the

    emergent trends can be identified and

    taken up for resolution at appropriate

    policy levels.

    Tax regimes are rarely, if ever, popular

    with taxpayers. Yet, the Indian tax

    system did not fare too well with only

    one percent of respondents viewing it

    as being very conducive to economic

    growth. Several respondents

    identified the lack of certainty in both

    tax policy as well as administration as

    contributing to this perception.

    Specifically, TP emerged as one ofthe key challenges faced by taxpayers

    with respondents raising several

    concerns over the way transfer pricing

    norms are administered in India.

    While policy changes such as the

    introduction APA regime are keenly

    awaited, many respondents seem to

    prefer a wait and watch approach in

    this regard.

    The proposed reforms in the taxsystem also drew a mixed response,

    with the GST generating more

    optimism than the DTC. However,

    the consultative approach of the

    Government in pursuing this reform

    agenda was appreciated.

    While e-governance initiatives in

    the tax system were lauded, several

    respondents felt that the benefit

    of improved systems had not yetresulted in quick processing of

    refunds. The need for effective dispute

    resolution too continued to be felt

    with the DRP being widely perceived

    as not having entirely achieved its

    objectives.

    While the seriousness of many

    of the concerns highlighted in the

    survey cannot be underestimated,

    there is little doubt that tackling them

    proactively will provide policy makers

    with a huge opportunity to make

    the Indian tax system vastly more

    attractive to investors, thus providing

    a much needed fillip to our economic

    future.

    2

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    Survey findings

    3

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    4

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    5

    Significance of tax indecision-makingA significant number of participants

    viewed tax as an important determinantof the investment climate in India. As

    the Government seeks to hasten the

    pace of liberalisation, the message

    that seems to be emerging is that

    while foreign investment will continue

    to flow into India on account of its

    inherent economic advantages, tax

    constitutes an important part of decision

    making, and not dealing with tax issues

    appropriately could have adverse

    consequences.

    Understandably, transfer pricing is a key

    cause for concern. To some extent, this

    problem is not peculiar to India alone.

    However, the recent transfer pricing

    audits with a potential adjustment of

    USD10 bn reflects the heightened

    concern in the taxpayer community as

    to whether transfer pricing is viewed

    by the Government solely as a tool to

    ensure that a fair arms length price is

    charged in inter-company transactions.

    The fact that most transfer pricingadjustments have a potential for

    economic double taxation accentuates

    this concern. Perhaps the lesser

    concern shown by respondents towards

    indirect taxes is due to the perception

    that indirect tax liability is borne by

    customers or alternatively set-off

    against input credit.

    Respondentsconsider tax tobe a significantfactor in decision-making and vitalto the health ofbusiness.

    64%

    Key concerns

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    6

    Tax policy as a tool forfostering growth

    Given that most corporates globally do

    not regard any tax regime as being very

    conducive to growth, the above resultsare not surprising. Indian tax rates

    cannot be considered as excessively

    high. Yet, there are several non-tax

    rate related issues that were identified

    by respondents as being a cause for

    concern.

    These include the increasing trend of tax

    disputes on cross-border transactions,

    heightened TP adjustments, unexpected

    changes in tax policies/implementation

    and a general lack of certainity.

    However, the willingness of theGovernment to introduce reforms has

    been well received by respondents.

    Eighty percent of respondents surveyed

    attributed high sensitivity and concern

    to sudden and unexpected changes

    proposed by the Government like

    withdrawal of tax holidays. This is

    followed by concern expressed by 74

    percent of the respondents on recent

    tax disputes raised by tax authorities

    on cross-border transactions. Otherissues identified include the uncertainty

    surrounding the India-Mauritius

    DTAA (60 percent) and increased TP

    adjustments (54 percent)

    While the seriousness of these

    challenges cannot be underestimated,

    tackling these issues proactively

    would provide policy makers with a

    huge opportunity to make the Indian

    tax system vastly more attractive to

    investors without necessarily having to

    cut tax rates.

    felt that the Indian tax system was

    moderately conducive to growth.

    While 64 percent of respondents viewedtax as being an important constituentof decision making, only one percentthought highly of the Indian tax system.

    55%

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    7

    Expectations from achanging tax systemThe Indian tax system is expected to witness a paradigm shift with the introduction

    of the DTC and GST. Both legislations currently being deliberated by Governmentcommittees, seek to eliminate distortions in tax structure by providing greater

    simplification, reducing the scope for litigation and improving compliance.

    It is interesting to note that while 78 percent of respondents were optimistic about

    the probable benefits of implementation of GST, only 57 percent were enthused

    about the DTC. However, the consultative process adopted by the Government in

    relation to these legislations has found favour.

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    8

    Introduction of DTC and GST will mark a watershed.These reforms will result in moderation of rates,simplification of laws and better compliance.

    Union Finance Ministers Budget Speech 2011-12

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    9

    Direct Taxes CodeHeralding certainty or adding to complexity?

    The Government has announced its

    intention to introduce DTC with effect

    from 1 April 2012. While the jury is stillout as to whether this deadline will be

    met, there are increased expectations

    that many of the provisions of the DTC

    will find place in the Union Budget 2012

    should the introduction of the DTC be

    delayed.

    Despite the stated objectives behind

    the DTC, more than 50 percent

    of the respondents expressed anapprehention that the DTC could add to

    the complexity in law. Residency rules

    topped the list of provisions that add

    more complexity with 80 percent of the

    respondents expressing the view that

    it would require further clarification and

    careful enforcement; else it may prove

    to be counter-productive.

    DTC concerns

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    10

    Respondents from the financial services

    sector were particularly concerned

    about the lack of clarity on passive

    income under the CFC rules.

    There was also a strong level of support

    for anti- evasion tools proposed in

    the DTC. This breaks all stereotypesand re-inforces the fact that the

    corporate sector is supportive of

    the Governments efforts to combat

    tax evasion. However, respondents

    expressed anxiousness about the

    implementation of anti avoidance

    provisions in the DTC, especially as

    regards the burden of proof and the

    consistency in its application.

    In this regard, the approach to the GAAR

    adopted by countries like Australia and

    Canada may serve as a useful reference

    for policymakers. Canada places the

    onus of proving avoidance on the tax

    authorities, and Australia requires a

    mandatory reference to an independent

    panel consisting of outside experts priorto invocation of the GAAR. A similar

    approach in India would go a long way

    in assuaging some of the concerns

    highlighted by the respondents.

    Finally, an overwhelming number of

    respondents felt that the proposed

    Residency Rules and the CFC

    regulations are not consistent with the

    aspirations of Corporate India in wanting

    to become a global player.

    There should be some basis for tax authorities toinvoke GAAR. The burden of proof should be on the taxauthorities.

    CFO of a leading energy company

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    11 | Challenges faced by British business in India11

    Indirect TaxesStrengthening the value chain

    Often quoted as the single largest

    reform initiative in the history of the

    indirect tax system in India, GST hasraised expectations of businesses

    across industries. With the current

    system riddled with multiplicity of taxes

    at the Centre and State levels and the

    cascading impact of indirect taxes,

    businesses are eager for a common

    enactment subsuming the plethora

    of taxes at the Centre and the States.

    India is thus all set to join the 150 odd

    countries which have already introduced

    a GST/National VAT. Like Canada andBrazil, the Indian GST will be a dual GST

    encompassing a Central as well as State

    GST

    On the GST, respondents expressed concerns on areas such as cross-location

    credit fungibility, continuation of exemptions / concessions post-implementation,

    additional costs for re-configuring IT infrastructure and the proposed tax on stock

    transfer. The need for further simplification and concerns on the implementation by

    the government were also highlighted

    Quite a few respondents expressed concern on the challenges faced by them while

    obtaining the refund of taxes paid on inputs/ input services used in provision of

    services that are exported.

    Of the respondentsare optimisticabout GST and areeagerly awaiting itsimplementation

    78%

    GST would be a changefor the better. It seems

    business friendly.General Manager (Finance) of a

    global automobile company

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    12

    When asked to share their experiences in respect of refund claims of input

    credits, a majority of respondents felt that it was a long drawn process and that it a

    substantial amount of time involved in processing of refund claims.

    On their experience with the reverse charge mechanism i.e. where they are

    required to discharge the Service Tax liability on receipt of services, several

    respondents highlighted the difficulties involved in having to obtain /amend Service

    Tax registrations to include the one off (not recurring) taxable service imported. The

    impact of this was seen as particularly acute in situations where the respondents

    are receiving such one-off services frequently.

    Most of the respondents felt that the requirement that the invoice should be issued

    within a period of 14 days from the completion of the taxable service was complex

    and difficult in practice. The underlying message seems to be that tax should follow

    business and not vice versa.

    Of the respondents saidthat the change in Point of

    Taxation rules has impactedtheir operations

    54%

    Our main concerns arethe increased costs toconsumers, administrative

    uncertainties and theamount of investmentrequired to reconfigure theIT infrastructure.

    Head of Taxation of a leading

    multinational bank

    It seems there may be serious implementationchallenges concerning GST. There are also concernsabout improper drafting and giving wide discretionarypowers to authorities.

    Senior Vice President (Global Tax)of a leading Indian pharmaceutical company

    Impact of Point of Taxation Rules

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    13

    Compliance and proceduralissuesWe surveyed the respondents on key

    challenges faced by them with respectto various compliance and procedural

    issues. Not surprisingly, the top-most

    concern of respondents was the

    introduction of a higher withholding

    tax rate of 20 percent in the absence

    of PAN, with 93 percent of them

    favouring its discontinuance. More than

    two-thirds of respondents responded

    that they faced difficulties in obtainingrefunds and an equivalent number cited

    mismatch of TDS credit in the Online Tax

    Statement (Form 26AS) against physical

    TDS certificates as a major challenge.

    A majority (59 percent) of respondents

    do not favour DDT due to the

    uncertainty involved in availing credit

    for it in foreign jurisdictions. A sizeable

    number of respondents expressed

    concern about the arbitrary manner

    in which penalty provisions were

    administered.

    The key takeaways on this front seem

    to be that while the DDT was intended

    to usher in simplicity in the tax regime

    applicable to dividends, it is not without

    its own share of challenges. The

    Government should reconsider whether

    a withholding tax regime would be

    more effective than DDT. There is also a

    need for serious reconsideration of the

    provisions of section 206AA, especially

    for non-resident assesses.

    There is no such thing thatquickens the processing ofrefunds - it is a myth.

    Head of Tax of a leading

    multinational bank

    Applicability of Section206AA should be restrictedto domestic transactionsand requirements ofobtaining certificates fromchartered accountants forinternational transactionsshould be done away with.

    Tax Director of a global

    software manufacturer

    Compliance/ Procedural Concerns

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    There is an urgent needfor structural changessuch as - making officersmore accountable and re-defining their performanceindicators.

    Director (Finance) of a multinational

    electronic goods and office equipment

    manufacturer

    Dispute resolutionmechanismsThe survey results interestingly show

    a sharp contrast between the twodispute resolution mechanisms the

    DRP and the AAR. While a majority (57

    percent) of respondents considered

    Advance Rulings to be an effective

    mechanism for achieving tax certainty in

    international transactions, an opposite

    trend was observed in the case of

    DRP with 79 percent of respondents

    responding that the DRP had not met

    its objective of facilitating expeditious

    resolution of disputes.

    The takeaway from this seems to

    be that the DRP as an initiative wasintroduced with the right intentions, but

    has been lacking in implementation. It is

    critical to devise measures to make the

    DRP more effective. For this, a proper

    framework needs to be in place which

    permits the DRP to be able to deal with

    issues on merits without worrying about

    its impact as a precedent.

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    15 | Challenges faced by British business in India15

    Transfer PricingIn the 10 years that have elapsed since

    its introduction, TP has emerged as one

    of the most significant challenges faced

    by taxpayers in India. An overwhelming

    majority (65 percent) of the respondents

    said they were facing challenges in TP.

    From an illustrative list of issues, we

    asked respondents to mark out the

    ones they considered most significant.

    The issues which concerned the largest

    number of respondents (38 percent)

    were the cross charge of costs and

    rendering of services.

    Amongst the 21 percent who fell in the residuary category, the issues most cited

    were the use of unrealistic profit margins and the choice of unrealistic comparables

    by the TPOs. Respondents felt that the process of determining the arms length

    price by the TPO ended up becoming a purely mathematical exercise without due

    consideration being given to the practical and functional aspects of business.

    The challenge in transferpricing is the lack ofconsistency in the viewsof the Transfer PricingOfficers, which changeswith the change in theofficer.

    Head of Tax of a multinational

    company in the household, health

    and personal care sector

    TP Challenges

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    On the issue of what steps needed to be taken to address the TP challenges faced

    by them, respondents largely were in favour of adopting a composite strategy

    which would encompass inter alia better documentation, proactive planning and

    entering into dialogue with their foreign associated enterprises. Building robust

    documentation and proactive TP planning emerged as the top two trends amongst

    the respondents who chose to adopt a singular approach towards TP issues.

    Despite the increasing popularity of APAs across the world, most respondents

    reacted with cautious optimism to the proposed introduction of APAs in India (52percent). Many indicated that they would adopt a wait and watch approach. The

    experience faced in the DRP process was cited as a factor by respondents who

    were less enthusiastic about the APA regime.

    The introduction of the APA is clearly a very significant and positive step. However,

    the key will lie in its implementation.

    There must be fairnessand transparency in themanner in which APAs areimplemented at the groundlevel.

    Chief Financial Officer of a

    multinational pharmaceutical

    company

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    17

    Mergers and AcquisitionsWith the global economy facing signs of

    an impending recession, a consolidation

    of capacity is both imperative and

    inevitable. An appropriate tax regime

    will hold the key to how effectively

    companies are able to deal with these

    challenges.

    Only 27 percent of respondents felt

    that current provisions were conducive

    to M&A activity. The balance remained

    skeptical.

    According to respondents, the biggest

    challenge (53 percent) that warrants

    Government intervention in the M&A

    space is the uncertainty surrounding

    the India-Mauritius DTAA. Procedural

    issues like obtaining approvals came in

    at second place.

    Government shouldsmoothen out laws relating

    to M & A. Further, rulesrelating to carry foward ofdepreciation and lossesshould be relaxed.

    Senior Director of a

    multinational telecom company

    M&A Concerns

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    Limited LiabilityPartnershipsThe LLP route was originally intended

    as a form of entity for professionals.However, the Limited Liability

    Partnership Act in 2009 provides all

    entrepreneurs with a hybrid form

    of business enterprise which while

    providing the benefits of limited

    liability, also allows the flexibility of a

    partnership. The Government has also

    issued guidelines opening up the LLP

    route for FDI. However, clarifications

    from the Reserve Bank of India in this

    regard are still awaited.

    Clearly, the LLP form offers many

    advantages such as the non-applicabilityof DDT, and the absence of rules

    requiring compulsory transfer of profits

    to reserves. However, considering the

    novelty of the LLP form and the lack of

    clarity, not surprisingly, no more than a

    third of respondents were bullish on the

    LLP structure.

    However, this perception could change

    once clarifications from the RBI are

    issued.

    Taxation of expatriatesPredominantly, all respondents hadglobal manpower mobility and a good

    majority (61 percent) among them faced

    issues in this regard.

    Issues highlighted by respondents

    primarily included challenging of

    the secondment agreement by tax

    authorities, exposure to risk of PE,

    challenges regarding Employee Stock

    Option Plans and provident fund issues.

    Respondents also believed that thegovernment could do well by providing

    clarity on issues such as economic

    employer, PE and service tax.

    Most respondents (54 percent) also

    faced issues regarding withholding

    taxes in the case of deputation of

    employees.

    Tax laws in India are notaligned to global mobilityneeds.

    Senior Vice President of a

    leading Indian software company

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    Sector specific issues

    Technology, Media and Telecommunications

    The services sector constitutes by farthe largest component of Indias GDP

    and holds the key to the continued

    growth and resilience of the Indian

    economy.

    The IT/ITeS sector in particular, plays

    a key role in fuelling export growth

    and job creation. While the need for

    tax incentives to this sector may be

    a debatable issue, the importance ofavoiding tax disincentives needs to be

    hardly be emphasised.

    The IT/ITeS Sector faces several

    challenges on the tax front.

    Respondents perception of some of

    these challenges is captured below:

    Foreign companies earning business

    income from sale of software and not

    having a PE in India were not liable to

    pay tax in India as per the provisions of

    the DTAA. However, once income of

    companies is characterized as royalty,

    then even in absence of PE, they are

    liable to tax in India. The approach ofthe tax authorities on this issue is

    at divergence with the OECD view

    as well as with the views taken in

    developed economies like the US. This

    has led to protracted litigation, which

    may eventually need resolution at the

    Supreme Court.

    Telecommunication contributes

    significantly to the overall socio-

    economic development of the

    country. With the telecommunication

    sector witnessing rapid growth in

    India, there has been a spurt in the

    requirement for network infrastructure

    to serve a burgeoning rural population

    having disposable income. While the

    Government has taken steps towardspromoting local manufacture of network

    equipment, still a majority of network

    equipment is purchased from overseas.

    Respodents identified the risk of PE and

    AOP exposure as the top tax challenges

    in connection with payments made to

    foreign suppliers of network equipment.

    Another issue faced by telecom

    operators has been the withholding

    tax requirements on inter-service

    transactions such as interconnect

    charges and use of passive

    infrastructure. While respondents

    expressed their concerns over the lack

    of clarity on this issue, some said thatthey had mitigated the risk by entering

    into net of tax arrangements with their

    customers.

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    20 | Challenges faced by British business in India

    With global film studios eyeing the

    Indian market, the future for the Media

    and Entertainment Sector in India

    looks promising. However, in order to

    become high performance enterprises,

    companies will need to evolve in a

    manner such that they optimise taxcosts and adopt best compliance

    practices.

    When it comes to foreign media

    houses, tax authorities it seems, replay

    the episode of Agency PE. The down-

    linking guidelines issued by the MIB

    mandate that the applicant company

    should either be the owner of the

    channel or it should have exclusive

    marketing / distribution rights for India.

    Further, the applicant should alsohave authority to conclude contracts

    for advertisements, subscription and

    programme content. Approval from

    the MIB cannot be obtained unless the

    aforesaid conditions are complied with.

    Accordingly, when these conditions are

    met, the foreign company gets exposed

    to the risk of Agency PE.

    Our primary concernis regarding the AOPexposure in case ofconsortium contracts.

    Head of Tax of a global

    mobile phone manufacturer

    Downlinking guidelines are leading to tax disputes. Inour view, it is unhealthy for business if taxes are merelybecause of certain regulations.

    Director (Finance) of a global

    news corporation

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Tax holiday period shouldbe extended beyond 2012,Profit linked incentivesshould continue.

    Chief Financial Officer of

    a private sector power

    distribution company

    Steps such as removalof MAT, clarity on Section14A, inclusion of allaccounting standards

    under Section 145 wouldhelp in attracting moreinvestments.

    General Manager (Tax) of a

    leading oil and gas company

    The sunset clause would have a significant impact ascertain projects would become unviable. Tax holidaysshould ideally be linked to date of award of contract.

    Chief Financial Officer of a leading

    infrastructure developer

    Infrastructure, Government and Healthcare

    The infrastructure sector is witnessing

    a paradigm shift in its tax regime

    with the sunset of tax holidays. Many

    respondents feel that considering

    the huge gap in Indias infrastructure

    requirements, the phasing out of tax

    holidays at this stage was premature.

    They believed that it would have a

    significant impact on Indias overall

    economic growth.

    While almost two-thirds of respondents

    were the view that profit linked

    incentives were better than investment

    linked incentives, an overwhelming 92

    percent of respondents believe that the

    existing definition of infrastructure is

    antiquated and needs to be re-defined.

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    22 | Challenges faced by British business in India22 | Challenges faced by British business in India

    When asked to list out the challenges

    faced by them in respect of taxation of

    investment trusts, apart from problems

    in claiming credit for withholding taxes,

    respondents highlighted the need for

    greater simplification and clarity in the

    assessment of trusts.

    Almost all respondents welcomed the

    idea of introduction of safe harbour

    rules for foreign asset management

    companies. The minority of respondents

    opposed to this idea were unsure

    whether they would be fairly

    implemented in India.

    MTM losses are disallowed in assessments despitetheir being favorable judicial interpretations.

    Senior General Manager of a leading privatesector Indian bank

    Financial Services Sector

    While globally the financial services

    sector has been witnessing some

    tough times, in India this sector has

    been relatively insulated due to robust

    regulatory control. The experience of

    respondents with regard to claiming a

    deduction for MTM losses was mixed,

    while some said that they had not faced

    any problems on this front, others

    vehemently spoke about the inflexibility

    of tax authorities at lower levels.

    Some even suggested that to prevent

    litigation, the CBDT should consider

    issuing a new circular to this effect.

    While half of the respondents from the

    insurance sector seemed unsure about the

    documentation requirements prescribed in the

    DTC, one-third were confident that their current

    documentation would suffice even when DTC

    would come into force.

    Increase in compliance burden for Insurance companies under DTC

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Methodology

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    24 | Challenges faced by British business in India24 | Challenges faced by British business in India

    In a business environment which

    is more turbulent than dynamic,

    there arises a need to understand

    developments, trends and the changing

    role of business variables, especially

    those as critical as tax. This survey

    strives to achieve this objective.

    Over 130 companies across industry

    sectors participated in this survey.

    This includes many large companies

    including several with substantial

    foreign investments. The aggregate

    foreign investments made in companies

    represented in the survey exceeded

    USD 25 billion. Special care was taken

    to ensure adequate representation from

    all types of industries and businesses

    to ensure balanced results. To preserve

    confidentiality, no individual company

    has been identified in this survey.

    Data was gathered by conducting

    personal interviews with individuals

    entrusted with the overall responsibility

    for tax strategy and decision-making.

    This included primarily CEOs,CFOs and tax heads. The survey was

    conducted in a span of three months

    between August and October 2011.

    Through this survey, we also seek to

    equip policy makers with the views of

    business leaders across industries on a

    plethora of issues in the field of taxation

    to enable them in framing constructive

    policies.

    Of the respondents havebeen present in India formore than 15 years

    75%

    Survey participation

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Way forward

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    All over the world, tax and regulatory

    changes have resulted in additional

    costs. They have impacted business

    strategies, systems, controls and

    sometimes even resources. Transfer

    pricing and income-tax challenges

    were identified by several respondents

    as being the most significant. Service

    tax too seems to be fast becoming

    a important area of concern. While

    companies expressed their deep

    concerns over unexpected and sudden

    change in law by the Govt, more than50 percent of respondents expressed

    their apprehension that DTC may add

    to the complexity rather than bringing

    certainty.

    With the tax and regulatory landscape in

    India all set to witness a major overhaul,

    the time is right for businesses to re-

    evaluate their level of preparedness

    in light of these factors. For this,

    businesses would need to re-familiarise

    themselves objectively with the internal

    reporting systems, documentation

    policies, litigation history and positions

    adopted before tax authorities.Towards

    this end, businesses should consider

    the following questions which

    could help address potential hidden

    inconsistencies or gaps in their overall

    tax strategy.

    1. Do we have a strategy in place to deal

    with the changes proposed in the

    new legislations?

    2. Do we have a comprehensive

    and periodic tax risk assessment

    mechanism in place?

    3. Have our IT systems been re-

    configured to deal with the changes

    proposed in GST?

    4. Do we have the requisite skills and

    resources to deal with new concepts?

    5. Are we regularly monitoring the

    positions adopted by tax authorities

    on issues affecting our business?

    6. Are we being appropriately

    advised in respect of the plethora

    of opportunities presented by

    the existing tax and regulatory

    framework?

    7. Are we appropriately raising our

    concerns before regulators and policy

    makers?

    The survey brings out some key

    messages and trends. Ultimately, the

    manner in which businesses approach

    the new challenges and explore

    opportunities accompanying these

    challenges would largely dictate their

    success.

    We at KPMG view this Survey asa dialogue with the Government.

    We will work with the Government

    to help ensure that the feedback is

    appropriately factored in the evolution of

    future policies.

    Uday VedHead of TaxKPMG in India

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    Glossary

    Abbreviation Full Form

    AAR Authority for Advance Rulings

    CBDT Central Board of Direct Taxes

    CFC Controlled Foreign Company

    DDT Dividend Distribution Tax

    DRP Dispute Resolution Panel

    DSIR Department of Scientific and Industrial Research

    DTAA Double Taxation Avoidance Agreement

    DTC Direct Taxes Code 2010

    GAAR General Anti Avoidance Rules

    GST Goods and Services Tax

    ITAT Income-tax Appellate Tribunal

    LLP Limited Liability Partnership

    MAT Minimum Alternate Tax

    PE Permanent Establishment

    SEZ Special Economic Zone

    STP Software Technology Park

    TDS Tax Deducted at Source

    TP Transfer Pricing

    VAT Value Added Tax

    AOP Association of Persons

    APA Advance Pricing Agreement

    GDP Gross Domestic Product

    MIB Ministry of Information and Broadcasting

    MTM Mark-to-market

    OECD Organisation for Economic Co-operation and Development

    PAN Permanent Account Number

    TPO Transfer Pricing Officer

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    2011 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with

    KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

    About KPMG in India

    KPMG is a global network of

    professional firms providing Audit,

    Tax and Advisory services. We

    operate in 150 countries and

    have 138,000 people working in

    member firms around the world. The

    independent member firms of the

    KPMG network are affiliated with

    KPMG International Cooperative

    (KPMG International), a Swiss

    entity. Each KPMG firm is a legally

    distinct and separate entity and

    describes itself as such.

    Our Audit offering endeavors to

    provide robust and risk based audit

    services that address our firms

    clients strategic priorities and

    business processes.

    KPMGs Tax services are designed

    to reflect the unique needs and

    objectives of each client, whether

    we are dealing with the tax aspects

    of a cross-border acquisition or

    developing and helping to implementa global transfer pricing strategy. In

    practical terms, that means KPMG

    firms work with their clients to

    assist them in achieving effective tax

    compliance and managing tax risks,

    while helping to control costs.

    KPMGs Advisory professionals

    provide advice and assistance toenable companies, intermediaries

    and public sector bodies to mitigate

    risk, improve performance, and

    create value. KPMG firms provide a

    wide range of Risk Consulting and

    Management Consulting that can

    help clients respond to immediate

    needs as well as put in place the

    strategies for the longer term.

    In todays connected world, whereborders are just reduced to defining

    geographies, businesses are looking

    at expanding across countries

    making the world smaller than ever

    before. Our country corridors are

    just the channel that businesses

    need to grow beyond borders. We

    offer customized advice around

    market assessment, investment

    strategy, location analysis, tax andregulatory structures, organization

    and operations.

    KPMG in India, a professional

    services firm, is the Indian member

    firm of KPMG International and was

    established in September 1993. Our

    professionals leverage the global

    network of firms, providing detailed

    knowledge of local laws, regulations,

    markets and competition. We

    provide services to over 5,000

    international and national clients, in

    India. KPMG has offices across India

    in Bangalore, Delhi, Chandigarh,

    Ahmedabad, Mumbai, Pune,

    Chennai, Kochi, Hyderabad, and

    Kolkata. The firm in India have accessto more than 5,000 Indian and

    expatriate professionals, many of

    whom are internationally trained. We

    strive to provide rapid, performance-

    based, industry-focused and

    technology-enabled services, which

    reflect a shared knowledge of

    global and local industries and our

    experience of the Indian business

    environment.

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    Contact us

    Dinesh Kanabar

    Dy. CEO & Chairman Tax

    T: + 91 22 3090 1661

    E: [email protected]

    Uday Ved

    Head of Tax

    T: + 91 22 3090 2130

    E: [email protected]

    kpmg.com/in

    The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual

    or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information

    is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information

    without appropriate professional advice after a thorough examination of the particular situation. The views and opinions expressed

    herein as a part of the Survey are those of the survey respondents and do not necessarily represent the views and opinions of

    KPMG in India