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    FINAL RESEARCH PROJECT

    ON

    EMPLOYEE PERCEPTION TOWARDS WORK LIFE BALANCE

    SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE

    REQUIREMENT FOR THE DEGREE OF

    BACHELOR OF BUSINESS ADMINISTRATION (BBA)

    (SESSION 2008-2011)

    Under the Supervision of: Submitted By:

    Miss. RUHI MITTAL TARSEM SAINI

    1208058

    MM Institute of Management

    MM University, Mullana, Ambala,Haryana-133207

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    DECLARATION

    I hereby declare that the dissertation entitled EMPLOYEE

    PERCEPTION TOWARDS WORK LIFE BALANCE submitted

    for the Degree of Bachelor of Business Administration is my

    original work and the dissertation has not formed the basis for the

    award of any degree, diploma, associates ship, fellowship or similar

    other titles. It has not been submitted to any other University orInstitution for the award of any degree or diploma.

    Date: TARSEM SAINI

    Place: 1208058

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    CERTIFICATE

    The research project EMPLOYEE PERCEPTION TOWARDS WORK LIFE

    BALANCE is an original peace of research work done by Mr. TARSEM

    SAINI, Roll No. 1208058. During the period of his study under my guidance

    for the award of Bachelor of Business Administration (BBA) degree.

    DATE: Name of Research Guide

    PLACE: RUHI MITTAL

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    ACKNOWLEDGEMENT

    I am greatly indebted to Dr. Amit Mittal for my permitting me to undertake my

    final research project in the esteemed MM University. Without his scholarly

    guidance, painstaking efforts and persistent encouragement it would not have

    been possible for me to complete this course of study. My overriding debt is to

    Miss.RUHI MITTAL, Research Guide MMIM, for his valuable guidance all

    through the successful completion of the project. I am extremely thankful to him

    for providing me all the guidance and support. His constant encouragement andappraisal has helped me a lot in completing the project. I am also thankful to

    him for providing me guidance time to time. I also acknowledge the co-

    operation of respondents i.e. the teachers of various institutes of MM

    University, without whose help this project would not have been a success.

    TARSEM SAINI

    (1208058)

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    PREFACE

    Research work is a part of our curriculum that gives us the knowledge about the

    practical aspects of management study and makes us stand in an organization.

    This also helps to understand & correlate the theoretical concepts better which

    remains uncovered in the classrooms. I have prepared this report in the processof my graduate degree in business management.

    The topic that has been taken for the research is "Employee perception towards

    work life balance" which has been finalized by consultation with my research

    project guide.

    Human resources are the major assets for any organization, as they constitute

    integral part of an organization. In this research work the impact of

    globalization on HRM have been studied.

    LIST OF TABLES, GRAPHS & CHARTS

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    TABLES:

    8 tables regarding response of senior executives.

    8 tables regarding response of junior executives.

    GRAPHS

    3 graphs regarding response of senior executives

    4 graphs regarding response of junior executives

    CHARTS

    5 pie charts regarding response of senior executives

    4 pie charts regarding response of junior executives

    CONTENTS

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    CHAPTER 1 INTRODUCTION TO THE TOPIC

    CHAPTER2_ REVIEW OF LITERATURE

    CHAPTER3_ RESEARCHMETHODOLOGY

    3.1 STATEMENT OF THE PROBLEM______

    3.2 RESEARCH OBJECTIVE

    3.3 RESEARCH DESIGN

    3.4 SAMPLE DESIGN

    3.5 SAMPLING TECHNIQUE

    3.6 SAMPLING SIZE

    3.7 DATA COLLECTION

    PRIMARY DATA

    SECONDARY DATA

    3.8 DATA TABULATION

    3.9 DATA PRESENTATION

    3.10 LIMITATION OF STUDY

    CHAPTER4_ ANALYSIS & INTERPRETATION______

    CHAPTER5_ FINDINGS OF THE STUDY______

    CHAPTER6_ CONCLUSION & SUGGESTIONS______

    ANNEXURE:- QUESTIONNAIRE

    BIBLIOGRAPHY

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    Chapter-1

    Introduction to

    the Topic

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    INTRODUCTION TO WORKLIFE BALANCE

    Worklife balance is a broad concept including proper prioritizing between

    "work" (careerand ambition) on one hand and "life" (Health,pleasure, leisure,family and spiritual development) on the other. Related, though broader, terms

    include "lifestyle balance" and "life balance".

    History :

    The expression was first used in the late 1970s to describe the balance between

    an individual's work and personal life. [1] In the United States, this phrase was

    first used in 1986.

    Over the past twenty-five years, there has been a substantial increase in work

    which is felt to be due, in part, by information technology and by an intense,

    competitive work environment. Long-term loyalty and a "sense of corporate

    community" have been eroded by a performance culture that expects more and

    more from their employees yet offers little security in return.

    Many experts predicted that technology would eliminate most household chores

    and provide people with much more time to enjoy leisure activities; but many

    ignore this option, encouraged by prevailing consumerist culture and a political

    agenda that has "elevated the work ethic to unprecedented heights and thereby

    reinforced the low value and worth attached to parenting".

    Many Americans are experiencing burnout due to overwork and increased

    stress. This condition is seen in nearly all occupations from blue collar workers

    to upper management. Over the past decade, a rise in workplace violence, an

    http://en.wikipedia.org/wiki/Careerhttp://en.wikipedia.org/wiki/Ambitionhttp://en.wikipedia.org/wiki/Healthhttp://en.wikipedia.org/wiki/Pleasurehttp://en.wikipedia.org/wiki/Leisurehttp://en.wikipedia.org/wiki/Familyhttp://en.wikipedia.org/wiki/Spiritualityhttp://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-0%23cite_note-0http://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Consumeristhttp://en.wikipedia.org/wiki/Burnout_(psychology)http://en.wikipedia.org/wiki/Careerhttp://en.wikipedia.org/wiki/Ambitionhttp://en.wikipedia.org/wiki/Healthhttp://en.wikipedia.org/wiki/Pleasurehttp://en.wikipedia.org/wiki/Leisurehttp://en.wikipedia.org/wiki/Familyhttp://en.wikipedia.org/wiki/Spiritualityhttp://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-0%23cite_note-0http://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Consumeristhttp://en.wikipedia.org/wiki/Burnout_(psychology)
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    increase in levels ofabsenteeism as well as rising workers compensation claims

    are all evidence of an unhealthy work life balance.[citation needed]

    Employee assistance professionals say there are many causes for this situation

    ranging from personal ambition and the pressure of family obligations to the

    accelerating pace of technology.[1]. According to a recent study for the Center

    for Work-Life Policy, 1.7 million people consider their jobs and their work

    hours excessive because of globalization.

    These difficult and exhausting conditions are having adverse effects. According

    to the study, fifty percent of top corporate executives are leaving their current

    positions. Although sixty-four percent of workers feel that their work pressures

    are "self-inflicted", they state that it is taking a toll on them. The study shows

    that seventy percent of US respondents and eighty-one percent of global

    respondents say their jobs are affecting their health.

    Between forty-six and fifty-nine percent of workers feel that stress is affecting

    their interpersonal and sexual relationships. Additionally, men feel that there is acertain stigma associated with saying "I can't do this".

    STRESS AND WORK LIFE BALANCE

    The number of stress-related disability claims by American employees has

    doubled] according to the Employee Assistance Professionals Association in

    Arlington, Virginia. Seventy-five to ninety percent of physician visits are related

    to stress and, according to the American Institute of Stress, the cost to industry

    has been estimated at $200 billion-$300 billion a year.

    http://en.wikipedia.org/wiki/Absenteeismhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Ambitionhttp://library.cqpress.com/cqresearcher/cqresrre1995080400.http://en.wikipedia.org/wiki/Center_for_Work-Life_Policyhttp://en.wikipedia.org/wiki/Center_for_Work-Life_Policyhttp://en.wikipedia.org/wiki/Social_stigmahttp://en.wikipedia.org/wiki/Absenteeismhttp://en.wikipedia.org/wiki/Wikipedia:Citation_neededhttp://en.wikipedia.org/wiki/Ambitionhttp://library.cqpress.com/cqresearcher/cqresrre1995080400.http://en.wikipedia.org/wiki/Center_for_Work-Life_Policyhttp://en.wikipedia.org/wiki/Center_for_Work-Life_Policyhttp://en.wikipedia.org/wiki/Social_stigma
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    Steven L. Sauter, chief of the Applied Psychology and Ergonomics Branch of

    the National Institute for Occupational Safety and Health in Cincinnati, Ohio,

    states that recent studies show that "the workplace has become the single

    greatest source of stress". Michael Feuerstein, professor of clinical psychology

    at the Uniformed Services University of the Health Sciences at Bethesda Naval

    Hospital states, "We're seeing a greater increase in work-related neuroskeletal

    disorders from a combination of stress and ergonomic stressors".

    It is clear that problems caused by stress have become a major concern to both

    employers and employees. Symptoms of stress are manifested both

    physiologically and psychologically. Persistent stress can result in

    cardiovascular disease, sexual health problems, a weaker immune system and

    frequent headaches, stiff muscles, or backache. It can also result in poor coping

    skills, irritability, jumpiness, insecurity, exhaustion, and difficulty concentrating.

    Stress may also perpetuate or lead to binge eating, smoking, and alcohol

    consumption.

    According to James Campbell Quick, a professor of organizational behavior at

    the University of Texas-Arlington, "The average tenure of presidents at land-

    grant universities in the past ten years has dropped from approximately seven to

    three-and-a-half years".

    The feeling that simply working hard is not enough anymore is acknowledged

    by many other American workers. To get ahead, a seventy-hour work week is

    the new standard. What little time is left is often divvied up among relationships,

    kids, and sleep. This increase in work hours over the past two decades means

    that less time will be spent with family, friends, and community as well as

    pursuing activities that one enjoys and taking the time to grow personally and

    spiritually.]

    http://en.wikipedia.org/wiki/National_Institute_for_Occupational_Safety_and_Healthhttp://en.wikipedia.org/wiki/Cardiovascular_diseasehttp://en.wikipedia.org/wiki/Sexual_healthhttp://en.wikipedia.org/wiki/Immune_systemhttp://en.wikipedia.org/wiki/Coping_skillshttp://en.wikipedia.org/wiki/Coping_skillshttp://en.wikipedia.org/wiki/Binge_eatinghttp://en.wikipedia.org/wiki/Smokinghttp://en.wikipedia.org/wiki/Alcoholhttp://en.wikipedia.org/wiki/National_Institute_for_Occupational_Safety_and_Healthhttp://en.wikipedia.org/wiki/Cardiovascular_diseasehttp://en.wikipedia.org/wiki/Sexual_healthhttp://en.wikipedia.org/wiki/Immune_systemhttp://en.wikipedia.org/wiki/Coping_skillshttp://en.wikipedia.org/wiki/Coping_skillshttp://en.wikipedia.org/wiki/Binge_eatinghttp://en.wikipedia.org/wiki/Smokinghttp://en.wikipedia.org/wiki/Alcohol
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    Texas Quick, an expert witness at trials of companies who were accused of

    overworking their employees, states that when people get worked beyond their

    capacity, companies pay the price. Although some employers believe that

    workers should reduce their own stress by simplifying their lives and making a

    better effort to care for their health, most experts feel that the chief responsibility

    for reducing stress should be management.

    According to Esther M. Orioli, president of Essi Systems, a stress management

    consulting firm, Traditional stress-management programs placed the

    responsibility of reducing stress on the individual rather than on the

    organization-where it belongs. No matter how healthy individual employees are

    when they start out, if they work in a dysfunctional system, theyll burn out.

    WORK-LIFE BALANCE CONCERNS OF MEN AND WOMEN

    ALIKE

    Similar discrimination is experienced by men who take time off or reduce

    working hours for taking care of the family.

    For many employees todayboth male and femaletheir lives are becoming

    more consumed with a host of family and other personal responsibilities and

    interests. Therefore, in an effort to retain employees, it is increasingly important

    for organizations to recognize this balance.

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    YOUNG GENERATION VIEWS ON WORK-LIFE BALANCE

    According to Kathleen Gerson, Sociologist, young people are searching for

    new ways to define care that do not force them to choose between spending time

    with their children and earning an income" and are looking for definition of

    personal identity that do not pit their own development against creating

    committed ties to others". Young adults believe that parents should get involved

    and support the children both economically and emotionally, as well as share

    labor equally. Young people do not believe work-life balance is possible and

    think it is dangerous to build a life dependent on another when relationships are

    unpredictable. They are looking for partners to share the house work and family

    work together. Both men and women believe that women should have jobs

    before considering marriage; for better life and to be happy in marriage. Young

    people do not think their mothers generations were unhappy and no power

    because they were not economically dependent.

    IDENTITY THROUGH WORK

    Women

    Today there are many young women who do not want to just stay at home and

    do house work, but want to have their careers. In fact, women may lose their

    self-esteem and identities when they stay at home; young women hope that their

    lives will include strong ties to the workplace.

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    Men

    Men know that work alone may not provide their lives with meaning. Young

    men can lose their meaning of life; they want a balance between paid work and

    personal attachments without being victimized at work.

    Facts

    Regarding home life, men and women have similarities with work and home

    life. Today, home is not a heavenly place which men and women could rest and

    feel comfort as before, but home is an additional place of work.

    WORK-LIFE BALANCE ISSUES AND THEIR INFLUENCE ON

    CHILDREN

    An increasing number of young children are being raised by a childcare provider

    or another person other than a parent; older children are more likely today tocome home to an empty house and spend time with video games, television and

    the internet with less guidance to offset or control the messages coming from

    these sources.

    No one knows how many kids are home after school without an adult, but they

    know the number is in the millions. Also, according to a study by the National

    Institute of Child Health and Human Development, the more time that children

    spent in child care, the more likely their sixth grade teachers were to report

    behavior problems. The findings are the results of the largest study of child

    care and development conducted in the United States; the analysis tracked 1,364

    children from birth.

    http://en.wikipedia.org/wiki/Childcarehttp://en.wikipedia.org/wiki/Video_gameshttp://en.wikipedia.org/wiki/Televisionhttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Sixth_gradehttp://en.wikipedia.org/wiki/Childcarehttp://en.wikipedia.org/wiki/Video_gameshttp://en.wikipedia.org/wiki/Televisionhttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Sixth_grade
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    CONSEQUENCES OF AN IMBALANCE

    Mental health is a balancing act that may be affected by four factors: the

    influence of unfavorable genes, by wounding trauma, by private pressures and

    most recently by the stress of working. Many people expose themselves

    unsolicited to the so-called job stress, because the "hard worker" enjoys a very

    high social recognition. These aspects can be the cause of an imbalance in the

    areas of life. But there are also other reasons which can lead to such an

    imbalance.

    Remarkable is for example the increase in non-occupational activities with

    obligation character, which include mainly house and garden work, maintenance

    and support of family members or volunteer activities. All this can contribute to

    the perception of a chronic lack of time. This time pressure is, amongst others,

    influenced by the own age, the age and number of children in the household,

    marital status, the profession and level of employment as well as the income

    level. The psychological strain, which in turn affects the healthiness, increases

    due to the strong pressure of time, but also by the complexity of work, growing

    responsibilities, concern for long-term existential protection and more. The

    mentioned stresses and straints could lead in the long term to irreversible,

    physical signs of wear as well as to negative effects on the human

    cardiovascularand immune systems.

    Psychoanalysts diagnose uncertainty as the dominant attitude to life in the

    postmodern society. This uncertainty can be caused by the pressure which is

    executed from the society to the humans. It is the uncertainty to fail, but also the

    http://en.wikipedia.org/wiki/Psychological_traumahttp://en.wikipedia.org/wiki/Stresshttp://en.wikipedia.org/wiki/Cardiovascularhttp://en.wikipedia.org/wiki/Immune_systemshttp://en.wikipedia.org/wiki/Psychological_traumahttp://en.wikipedia.org/wiki/Stresshttp://en.wikipedia.org/wiki/Cardiovascularhttp://en.wikipedia.org/wiki/Immune_systems
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    fear of the own limits, not to achieve something what the society expects, and

    especially the desire for recognition in all areas of life. In today's society we are

    in a permanent competition. Appearance, occupation, education of the children -

    everything is compared to a media staged ideal. Everything should be perfect,

    because this deep-rooted aversion to all average, the pathological pursue to

    excellence - these are old traditions. Who ever wants more - on the job, from the

    partner, from the children, from themselves - will one day be burned out and

    empty inside. He is then faced with the realization that perfection do not exist.

    Who is nowadays empty inside and burned out, has in the common language a

    Burnout. But due to the definitional problems Burnout is till this date no

    recognized illness. An attempt to define this concept more closely, can be: a

    condition that get only the passionate, that is certainly not a mental illness but

    only a grave exhaustion (but, lo and behold, can lead to numerous sick days). [16]

    It can benefited to the term that it is a disease model which is socially acceptable

    and also, to some extent, the individual self-esteem stabilizing. This finding in

    turn facilitates many undetected depressed people, the way to a qualified

    treatment. [17] According to experts in the field are, in addition to the ultra hard-

    working and the idealists mainly the perfectionist, the loner, the grim and the

    thin-skinned, especially endangered of a burnout. All together they usu-ally have

    a lack of a healthy distance to work. [18]

    Another factor is also, that for example decision-makers in government offices

    and upper echelons are not allowed to show weaknesses or signs ofdisease etc.,

    because this would immediately lead to doubts of the ability for further

    responsibility. It should be noted that only 20% of managers (e.g. in Germany)

    do sports regularly and also only 2% keep regularly preventive medical check-

    up. [19] In such a position other priorities seem to be set and the time lacks for

    regular sports. Frightening is that the job has such a high priority, that people

    http://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-15%23cite_note-15http://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-16%23cite_note-16http://en.wikipedia.org/wiki/Perfectionisthttp://en.wikipedia.org/wiki/Lonerhttp://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-17%23cite_note-17http://en.wikipedia.org/wiki/Diseasehttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-18%23cite_note-18http://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-15%23cite_note-15http://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-16%23cite_note-16http://en.wikipedia.org/wiki/Perfectionisthttp://en.wikipedia.org/wiki/Lonerhttp://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-17%23cite_note-17http://en.wikipedia.org/wiki/Diseasehttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Work%E2%80%93life_balance#cite_note-18%23cite_note-18
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    waive screening as a sign of weakness. In contrast to that, the burnout syndrome

    seems to be gaining popularity. There seems nothing to be ashamed to show

    weaknesses, but quite the opposite: The burnout is part of a successful career

    like a home for the role model family. Besides that the statement which

    describes the burnout as a "socially recognized precious version of the

    depression and despair that lets also at the moment of failure the self-image

    intact" fits and therefore concludes "Only losers become depressed, burnout

    against it is a diagnosis for winners, more precisely, for former winners..

    However, it is fact that four out of five Germans complain about too much

    stress. One in six under 60 swallows at least once a week, a pill for the soul,

    whether it is against insomnia, depression or just for a bit more drive in the

    stressful everyday life. The phases of burnout can be described, among other

    things, first by great ambition, then follows the suppression of failure, isolation

    and finally, the cynical attitude towards the employer or supervisor. Concerned

    persons have very often also anxiety disorders and depressions, which are

    serious mental diseases. Depressions are the predominant causes of the nearly

    10,000 suicides that occur alone each year in Germany. The implications of such

    imbalances can be further measured in figures: In 1993, early retirement due to

    mental illness still made 15.4 percent of all cases. In 2008, there were already

    35.6 percent. Even in the days of illness, the proportion of failures due to mental

    disorders increased. Statisticians calculated that 41 million absent days in 2008

    went to the account of these crises, which led to 3.9 billion euros in lost

    production costs. For companies it is time to act and support their employees

    with a healthy work-life-balance.

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    RESPONSIBILITY OF THE EMPLOYER

    Companies have begun to realize how important the work-life balance is to the

    productivity and creativity of their employees. Research by Kenexa Research

    Institute in 2007 shows that those employees who were more favorable toward

    their organizations efforts to support work-life balance also indicated a much

    lower intent to leave the organization, greater pride in their organization, a

    willingness to recommend it as a place to work and higher overall job

    satisfaction.

    Employers can offer a range of different programs and initiatives, such as

    flexible working arrangements in the form of part time, casual and

    telecommuting work. More proactive employers can provide compulsory leave,

    strict maximum hours and foster an environment that encourages employees not

    to continue working after hours.

    It is generally only highly skilled workers that can enjoy such benefits as written

    in their contracts, although many professional fields would not go so far as todiscourage workaholic behavior. Unskilled workers will almost always have to

    rely on bare minimum legal requirements. The legal requirements are low in

    many countries, in particular, the United States. In contrast, the European Union

    has gone quite far in assuring a legal work-life balance framework, for example

    pertaining toparental leave and the non-discrimination of part-time workers.

    According to Stewart Friedman -- professor of Management and founding

    director of the Wharton Schools Leadership Program and of its Work/Life

    Integration Projecta "one size fits all mentality in human resources

    management often perpetuates frustration among employees. [Its not an]

    uncommon problem in many HR areas where, for the sake of equality, there's a

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    standard policy that is implemented in a way that's universally applicable --

    [even though] everyone's life is different and everyone needs different things in

    terms of how to integrate the different pieces. It's got to be customized.

    Friedmans research indicates that the solution lies in approaching the

    components of work, home, community, and self as a comprehensive system.

    Instead of taking a zero-sum approach, Friedmans Total Leadership program

    teaches professionals how to successfully pursue four-way wins -- improved

    performance across all parts of life.

    WORK-LIFE BALANCE INITIATIVES

    There was a strong belief amongst employers and employees that the

    implementation of work-life balance initiatives would have a positive and

    noticeable impact on the workplace. Overall, employers indicated reasonably

    strong support for initiatives that helped employees manage work and lifecommitments.

    A key to support amongst employers was that employers could relate to the

    issue personally and could therefore understand the impact endemic work-life

    imbalance could have on the workplace.

    Employers viewed the key benefits of implementation of work-life balance

    initiatives were retention of quality staff and being able to attract quality staff,

    both issues of concern in the current buoyant labour market.

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    Other perceived benefits were higher productivity, happier workplaces, more

    motivated staff, a closer relationship between staff and management, and a

    trickle down effect that would lead to happier communities.

    Key barriers seen to hinder employers implementing work-life balance

    initiatives were:

    - the perceived cost of implementing some initiatives, which was seen as an

    issue particularly important to smaller businesses

    - having the time and resources to manage and implement the initiatives

    - a lack of expertise and knowledge both in terms of the best initiatives to

    implement for their type of business and how to actually set-up particular

    initiatives.

    Unprompted suggestions for work-life balance initiatives raised by employees

    included:

    - More money, courses and counselling, social clubs, more time to take stock,

    child

    care facilities, additional staff to cover busy periods, more fulfilling work, and

    an employer that was understanding and supportive during times of stress.

    Unprompted suggestions for work-life balance initiatives (additional to what

    were already

    \ offered by their organisation) raised by employers included:

    - Teaching employees life skills and third party support for smaller businesses.

    Both employers and employees suggested flexible hours, disclosing company

    goals, and enhanced health care facilities as possible work-life balance

    initiatives.

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    Prompted suggestions for work-life balance initiatives that employees were

    most interested in included:

    - Stress management programmes, communication on company objectives,

    working part-time, counselling and workload planning.

    From the prompted list of work-life balance initiatives a majority of employers

    claimed to already have the following in place, workload planning, working

    part-time, tailored contracts, and clear communication on company objectives.

    Of initiatives not yet in place, employers noted that they were most likely to

    consider offering stress management programmes and job sharing.

    KEY ROLES

    Responsibility for work-life balance was seen to primarily lie with the

    individual. The key role of the employer was seen to be in providing a good

    working environment.

    While most employers did not want to see the Government legislate on work-

    life balance issues, there were a number of suggestions as to the role the

    Government could play.

    - Raise awareness and educate both employees and employers on the benefits of

    maintaining a healthy balance between life and work.

    - Provide best practice and cost-benefit information on the various initiatives

    that could be put in place to address work-life balance issues.- Provide subsidies to implement work-life balance initiatives.

    - Provide independent work-life balance services that small businesses could

    access such as counseling and advice on how to set-up services.

    - Provide tax breaks to alleviate the cost of implementing any services.

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    16 WAYS TO ENCOURAGE WORK/LIFE BALANCE IN

    EMPLOYEES

    As a recession looms and companies slash their payrolls, it is more important

    than ever to keep remaining employees productive and happy. One issue that

    employers constantly wrestle with is work/life balance, the allocation of

    employees time and energy between work and family, health activities, hobbies

    and all of life's non work requirements.

    Studies have shown that too much work can lead to a variety ofstress-related

    illnesses that sap workers vitality, making them more prone to errors on the job,

    absenteeism, burnout and turnover. The tendency for work to dominate

    employees' lives is increased when layoffs and hiring freezes leave fewer

    workers with more to do. The remaining workers are often the hardest to replace

    because they are the best. It behooves companies to encourage employees to

    sustain healthy work/life balances. Here are some tips that companies can use to

    keep their work forces healthy andproductive.

    On-the-Job Training

    1. Management support for work/life balance is critical, and it must come from

    the top. Too often, the perception that hard work is the only way to rise in acompany keeps employees at the grindstone, working themselves into illness.

    Top executives can set examples of good work/life balances and make it known

    that the same is expected from rank-and-file employees.

    http://www.hrworld.com/features/motivating-shriking-work-force-031808/http://www.hrworld.com/features/reduce-workplace-stress/http://www.hrworld.com/features/making-the-best-of-layoff-022608/http://www.hrworld.com/features/increasing-productivity-without-compensation-040208/http://www.hrworld.com/management/http://www.hrworld.com/features/motivating-shriking-work-force-031808/http://www.hrworld.com/features/reduce-workplace-stress/http://www.hrworld.com/features/making-the-best-of-layoff-022608/http://www.hrworld.com/features/increasing-productivity-without-compensation-040208/http://www.hrworld.com/management/
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    2. Surveys of employees work/life issues can help a company understand

    workers' needs and design appropriate policies to meet them. Studies have

    shown that respect for work/life balance needs is high on employees lists.

    3. Set priorities for all work. When priorities are unclear, employees tend to

    overwork because they think that everything must get done at once. Setting

    priorities allows workers to schedule tasks over a reasonable period of time.

    4. Train line managers to recognize signs of overwork. Supervisors can spot

    increasing error rates, absenteeism and signs of stress-related burnout more

    easily than anyone else in the organization. Workers who show these signs of a

    poor work/life balance can be referred to employee-assistance programs.

    5. Seminars on work/life balance can help employees understand its importance

    and find ways to achieve it. Such seminars teach employees how to better

    manage their workloads, eliminate unproductive work habits, get sufficient

    exercise and negotiate more flexible work conditions that meet their needs.

    Make Work More Flexible

    6. Flextime is one of the most useful tools in helping workers achieve a good

    work/life balance. Companies should identify which jobs lend themselves to

    flexible work scheduling and implement formal policies for coordinating

    flexible schedules with an employee's supervisors and co-workers.

    7. Telecommuting is a way for employees to work from home while taking care

    of a sick or dependent family member. It also cuts down on stress and

    unproductive time due to a commute. Studies have shown that telecommuters

    http://www.hrworld.com/features/surveying-satisfaction-real-feedback-040708/http://www.hrworld.com/features/employees-in-need/http://www.hrworld.com/features/flexible-work-arrangements-040108/http://www.hrworld.com/features/surveying-satisfaction-real-feedback-040708/http://www.hrworld.com/features/employees-in-need/http://www.hrworld.com/features/flexible-work-arrangements-040108/
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    can be 30 percent more productive than their office-bound counterparts. Many

    companies are implementing formal telecommuting programs on an as-needed

    or permanent basis. Telecommuting can be a terrific recruitment tool as well.

    8. Job sharing can keep two valuable employees busy while reducing work-

    related stress. In a job-sharing arrangement, two workers work part-time and

    share the workload of one job. Careful coordination between the two workers,

    their supervisor and their co-workers is necessary to make job sharing work.

    Allow for Time Off from Work

    9. Encourage the use of vacation and sick-leave time. Supervisors should advise

    employees to use their vacation and sick-leavebenefits when signs of burnout or

    illness arise. Companies can implement use-it-or-lose- it policies to encourage

    employees to take time off when it is necessary.

    10. A formal leave policy for employees with dependents recognizes and

    encourages the need to care for sick children or elderly parents.

    11. Paid childbirth or adoption leave gives women and men the flexibility to

    keep their jobs while attending to a new addition to the family. This option is

    almost always cheaper than the alternatives of burnt-out employees or those who

    leave the company.

    12. Limit how often employees take work home. The line between work and

    home lives tends to blur when employees regularly take work home. This

    practice should be monitored by management personnel, who should also

    develop plans for making sure that work gets done at the office instead of at

    http://www.hrworld.com/features/telecommuting-guidelines/http://www.hrworld.com/recruitment/http://www.hrworld.com/benefits/http://www.hrworld.com/features/telecommuting-guidelines/http://www.hrworld.com/recruitment/http://www.hrworld.com/benefits/
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    home.

    13. Some companies allow employees to take leave for community service.

    These firms recognize that employees obtain life satisfaction from projects or

    work outside of their regular jobs.

    Bringing Life to Work

    14. Bring-your-kids-to-work day is a way to get employees' families involved

    in their work lives. The opportunity to share a day of work with children is a

    benefit that many employees appreciate.

    15. Sponsoring employees family-oriented activities is another way to combine

    work and life. Sporting events, excursions to amusement parks, fishing trips and

    other family-oriented jaunts are good opportunities to help employees strike a

    work/life balance.

    16. Companies need to promote their work/life-balance policies year-round

    not just in employee orientations and handbooks. Frequent, positive

    communication of these benefits reinforces managements commitment to help

    workers achieve work/life balances and gives employees the feeling that it is OK

    to live a little.

    http://www.hrworld.com/features/checklist-essential-items-employee-handbook/http://www.hrworld.com/features/checklist-essential-items-employee-handbook/
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    Chapter-2

    Literature Review

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    LITERATURE REVIEW

    Hilary Harris , Chris Brewster and Paul Sparrow have studied how

    effective global HRM impacts on the success of an organisation's

    international operations. The key drivers for international operations are:

    maximizing shareholder value - whether implicitly or explicitly stated forging

    strategic partnerships - with similar organisations, groups or suppliers creating

    core business processes - driven by business needs building global presence - to

    be visible in the market place.

    Professor Chris Brewster, Dr Hilary Harris and Professor Paul Sparrow

    have revealed the delivery machanisms of HRM.The key delivery mechanisms

    for HRM are:e-enabling HRM - using new information and communications

    technology knowledge management - to exploit the internal knowledge stock

    cost-reduction/HR affordability - offering cost-effective solutions creating

    centres of excellence - avoiding replication and duplication of effort

    Professor Paul Sparrow analyzed the activities undertaken in the context of

    globalization Global HRM activities tend to fall into one of main categories:

    transactional capability development , business development, the strategic

    nature of HR interventions the political, process and technical skills brought to

    bear the contrasting stakeholder expectations of the interventions , the link to

    organizational strategy and effectiveness.

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    Cynthia A. Lengnick-Hall and Mark L. Lengnick-Hall have analyzed the

    interdependence of Firms business strategy and HRM strategy.Past efforts to

    relate the management of human resources to a firm's business strategy have

    taken three approaches: matching managerial style or personnel activities with

    strategies, forecasting manpower requirements given certain strategic objectives

    or environmental conditions, and presenting means for integrating human

    resource management into the overall effort to match strategy and structure. In

    this article, the literature on each of these approaches is reviewed, and a

    typology is presented that posits a reciprocal interdependence between a firm's

    business strategy and its human resources strategy. Implications for research and

    practice are discussed.

    http://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALLhttp://links.jstor.org/sici?sici=0363-7425(198807)13%3A3%3C454%3ASHRMAR%3E2.0.CO%3B2-0&size=SMALL
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    Muhammad Aminu Bawa and Dr Juhary Ali have revealed the challenges

    faced by HRM in the age of globalization. In the current financial crisis, which

    has engulfed East Asia since July 1997 and has subsequently spread to Russia

    and Brazil, is one of the most pressing challenges facing countries and

    businesses in today's global business environment. Globalization represents the

    structural making of the world characterized by the free flow of technology and

    human resources across national boundaries as well as the spread of Information

    Technology (IT) and mass media presenting an ever-changing and competitive

    business environment. Two major limitations are observed in the treatment of

    the twin issues of the responses to the East Asian economic crisis and the

    coverage of the literature on globalization. While the response to the crisis has

    focused on macroeconomic aspects, the issue of globalization has been

    addressed predominantly in and with respect to the developed economies of

    Western Europe, North America and Japan. This paper is an attempt to address

    these two limitations. Since the human factor is the key in the new era of

    globalization (Hassan, 1992; Sims & Sims, 1995), the primary objective of this

    paper is to present a conceptual framework for effective management of human

    resources as a response to the growing interaction of globalization and business

    performance. Three central arguments are made in this paper.

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    Chapter-3

    Research

    Methodology

    RESEARCH METHODOLOGY

    All progress for born of inquiry. Doubt is often better than over confidence

    for it leads to inquiry and inquiry leads to invention.

    Research has its significance in solving various operational and planning

    problems of business and industry. Operational research and market research

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    along with motivational research are considered crucial and their results exist in

    more than one way in taking business decisions.

    Motivational research is defining why people behave is as they do mainly

    concerned with the determination of motivations underlying their consumer

    behavior.

    As these are great help to people in the industry who are responsible for

    taking business decisions.

    For a good research and for proper and authentic results research

    methodology plays a crucial role.

    Research methodology is a way to systematically solve the research problem,

    which is a science of studying how research is done scientifically. Thus research

    methodology encompasses the research methods or techniques, the research

    results are capable of being evaluated either by the researcher himself or by

    others.

    The project also covers Descriptive Research, which includes surveys and fact-

    finding inquiries.

    STATEMENT OF THE PROBLEM

    Work lifebalance is the hottest buzzword in the contemporary era and every

    functional area is affected directly or indirectly by it. Therefore, human resource

    management is also not the exception. There is a direct impact of globalization

    on HRM and there are both challenges and opportunities for it. Thus, the entireproject is also focused on the same as well as the response in the form of

    restructuring of HR practices. However, this is not an easy task at all but can be

    undertaken if done with due prudent and understanding the positive aspects of

    globalization and converting them into strengths.

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    OBJECTIVE OF THE STUDY:

    To study the employee perception towards work life balance.

    To study the effect of work life balance on HRM.

    To study the restructuring of HRM practices in the context of work life

    balance. .

    RESEARCH DESIGN:

    I have adopted Descriptive as well as analytical research for analysis of data.

    SAMPLE DESIGN

    The sample design is the blueprint of entire sampling process. It describes theentire plan of the technique, size and units of sample.

    SamplingUnit:

    For research, I have selected senior executive as well as the junior executive as

    Sampling unit.

    SampleSize:

    I selected 200 individuals as sample size for research.

    SAMPLING TECHNIQUE:

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    The type of sampling being used for this research work was convenience

    sampling, which is one of the types of non-probability sampling.

    In the Convenience sampling method, the part of the universe is selected

    as per the convenience of the investigator.

    COLLECTION OF DATA:

    Methods to be adopted:

    1) Primary source

    2) Secondary source

    Primary Source : Primary Data are those collected a fresh and for first time and

    thus happen to be original in character. Some of the common sources to collect

    primary data are:

    Personal Interview

    Questionnaire

    Secondary Data: Secondary Data are those which have already been collected

    and which have already been passed through the statistical process, secondary

    data can be collected from:

    Books

    Annual Reports of the Company

    Journals & Magazines

    Websites

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    Data Tabulation

    Tables are to be drawn which are used in Data Interpretation. With the help of

    this table we can easily charts, figures and graphs wherever required. It actually

    helps in presenting the data in easy way. I have used simple tables on the basis

    of response of respondents and mentioned the percentage of response

    accordingly.

    Data Presentation:

    As mentioned earlier, the use of tables is made for presenting the data in the

    simple and easy way. I have done so with the help of charts and graphs which

    describe the percentage of response in the respective questions. The clarity in

    data presentation for the helps in Analysis and Interpretation of data.

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    LIMITATIONS OF THE STUDY:_

    Every search work has limitation. This study is no exception to that. It was a

    great mental and physical exercise to go along with research project. Even by

    doing a lot to attend the maximum aspects of the concept, it was not possible to

    touch every bit of it.

    During the research work, although every effort has been made to make

    the study as accurate and precise as possible, but one cannot guarantee 100%

    accuracy and preciseness because of limitation one has to undergo during thestudy.

    Shortage of time and resources.

    Unreliability of primary data.

    Unreliability of secondary data.

    Workers cant devote enough time due to their busy schedule.

    Difficulty can be faced in getting the responses to various

    questions because of lack knowledge of the workers.

    The size of the sample is very small due to shortage of time and resources.

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    Chapter-4

    Data Analysis And

    Interpretation

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    Statement 1: Awareness regarding Work Life Balance:

    Table 1: Awareness regarding Work Life Balance:

    RESPONSE NUMBER OF RESPONDENTS

    YES 90

    NO 10

    TOTAL 100

    90

    10

    0

    20

    40

    60

    80

    100

    YES NO

    RESPONSE

    PERCENTAG

    Series1

    ANALYSIS AND INTERPRETATION:

    On asking whether the respondents know about work life balance 90% of

    respondents says yes to it while only 10% were not aware about it.

    The main reason for their awareness was their seniority. Being on senior

    positions they were well aware of the changes taking place in the area of HRM

    and understood the importance of maintaining a work life balance between work

    and home.

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    Statement 2: Presence of Work Life Balance in personal life:

    Table 2: Presence of Work Life Balance in personal life:

    RESPONSE NUMBER OF RESPONDENTS

    YES 60

    NO 40

    TOTAL 100

    60

    40

    YES

    NO

    ANALYSIS AND INTERPRETATION:

    On asking, whether the respondents have really balance work life 60%

    respondents agree with it while 40% are not agree with this fact.

    It was found that seniority had an vital role to play in understanding the

    importance of Work Life Balance. Since the Respondents were Senior

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    Executives, they could prioritize their requirements and could maintain a clear

    distinction between their professional and personal lives.

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    Statement 3: Managing a work life balance provides new and broad

    opportunities in an organization:

    Table 3: Managing a work life balance provides new and broad

    opportunities in an organization:

    RESPONSE NUMBER OF RESPONDENTSAgree 70

    Disagree 20

    Dont know 10

    TOTAL 100

    70

    20

    10

    OPPORTUNITIES

    THREATS

    BOTH

    ANALYSIS AND INTERPRETATION:

    On asking while managing the work life balance provides better opportunities in

    an organization 70% are agree with this it, 20% are not agree with this fact while

    rest of 10% do not know about it.

    Most of the Respondents agreed to the fact that a work life balance provides

    better opportunities in an organization. From their personal experience, theRespondents could tell that such a balance helped in their levels of motivation

    and efficiency in the organization.

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    Statement 4: Benefits of implementing work life balance policies in an

    organization.

    Table 4: Benefits of implementing work life balance policies in an

    organization.

    RESPONSE NUMBER OF RESPONDENTS

    Higher productivity 60

    Less absenteeism 40

    Better safety record 20

    TOTAL 100

    ANALYSIS AND INTERPRETATION:

    On asking about benefits of implementing work life balance policies, 60% agree

    that it increase the productivity, 40% says that employee may be more regular,

    while rest of 20% says that it is for better safety records.

    Most of the Respondents agreed with the fact that Work Life Balance

    policies were adding to the increase in productivity. Since the senior executives

    had jobs which involved great amount of stress and anxieties, a Work Life

    Balance Policy helped them in controlling their stress levels. This in turn

    increased their efficient and their ability to tackle problems more effectively.

    60

    40

    20 Higherproductivity

    Less

    absenteeism

    Better safety

    record

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    Statement 5: Other things that could be done in the workplace to help

    balance work-life:

    Table 5: Other things that could be done in the workplace to help balance

    work-life:

    RESPONSE NUMBER OF RESPONDENTS

    Flexible work practices 50

    Child care issues 20

    Managing stress 30

    TOTAL 100

    5

    23

    0

    1

    2

    3

    4

    5

    Flexible

    work

    practices

    Managing

    stress

    Series1

    ANALYSIS AND INTERPRETATION:

    According to the data given above 50% respondents in favor of flexible work practices

    in order to balance work life, 20% says that it should be child care issues while 30%

    believe that it should be about how to manage the stress. Flexible work practices was

    most desired by the Respondents.

    The main reason behind this being that this way they could devote sufficient time fortheir families and children. Most of the Respondents were married with children

    between the age group of 5- 12 years, thereby demanding their attention. Hence for

    most of these Respondents flexi timings would prove most beneficial for maintaining a

    good work life balance.

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    Statement 6: Main cause of work life imbalance in your organization:

    Table 6: Main cause of work life imbalance in your organization:

    RESPONSE NUMBER OF RESPONDENTS

    Staffing level 30

    Stress 40

    Hours of work 20

    All 10

    TOTAL 100

    4

    3

    2

    1

    40

    30

    20

    10

    0 20 40 60

    Staffing level

    Stress

    Hours of work

    All

    Series2

    Series1

    ANALYSIS AND INTERPRETATION:

    On asking the cause of work life imbalance in organization, 30% says that it is

    due to staffing level, 40% says it is due to stress of work, 20% says that it is due

    to hours of work while 10% says that all are the cause of work life imbalance.

    Since the Respondents were senior executives, the level of stress in their

    respective jobs was extremely high resulting in a strong desire for implementing

    work life balance policies.

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    Statement 7: Frequency of working extra hours in your organization:

    Table 7: Frequency of working extra hours in your organization:

    RESPONSE NUMBER OF RESPONDENTS

    Often 30

    Sometimes 60

    Never 10

    TOTAL 100

    ANALYSIS AND INTERPRETATION:

    On asking about whether they work for extra hours in their organization 60%

    says that they sometimes do extra work, 30% says it often while 10% says that

    they never do work for extra hours.

    It was found that generally Respondents did not have to work extra hours as theorganization very rarely demanded this from their employees. However, some of

    the employees, on occasions had to work for longer hours mainly because of the

    demand from the jobs assigned to them.

    30

    60

    10

    Never

    Often

    Sometimes

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    Statement 8: Type of strategy adopted by the management to retain work

    life balance:

    Table 8: Type of strategy adopted by the management to retain work life

    balance:

    RESPONSE NUMBER OF RESPONDENTS

    Flexibility in working hrs 10

    Empowerment 30

    Career opportunities 40Compensation schemes 20

    TOTAL 100

    10

    30

    40

    20

    FLEXIBILITY IN

    WORKING HOURS

    EMPOWERMENT

    CAREER

    OPPORTUNITIES

    COMPENSATION

    SCHEMES

    ANALYSIS AND INTERPRETATION:

    On asking what type of strategy is adopted by the management to retain valued

    employees, 40% were in the favour of career opportunities, 30% were in the

    favour of empowerment as they think that the employees dont want to work in

    the traditional autocratic systems, 20% were in the favour of compensation

    schemes. 10% were in the favour of flexibility in working hours which includes

    shift working, weekend work, subcontracting, home working, part time working

    etc.

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    QUESTIONNAIRE OF JUNIOR EXECUTIVES

    Statement 1: Personal benefits of work life balance:

    Table 1: Personal benefits of work life balance:

    RESPONSE NUMBER OF RESPONDENTS

    YES 80

    NO 20

    TOTAL 100

    80

    20

    0

    20

    40

    60

    80

    PERCENTA

    GE

    YES NO

    RESPONSE

    Series1

    ANALYSIS AND INTERPRETATION:

    On asking whether work life balance is beneficial to them personally, 80%

    responded in favour while 20% were against it.

    It is clear that majority of them are aware of the benefits or opportunities

    provided to them by globalization. As globalization provides them new and

    broader career opportunities, helps in career development, improves their

    interpersonal skills like communication skills, leadership skills etc.

    Statement 2: Major challenges faced by you when you are working on

    assignments:

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    Table 2: Major challenges faced by you when you are working on

    assignments:

    RESPONSE NUMBER OF

    RESPONDENTSRequire same set of skills 10Problems of spouse & children 20

    Career related problems 30All 40

    TOTAL 100

    10

    20

    30

    40

    REQUIRE SAME

    SET OF SKILLS

    PROBLEMS OF

    SPOUSE

    &CHILDREN

    CAREER

    RELATED

    PROBLEMS

    ALL

    ANALYSIS AND INTERPRETATION:

    On asking what is the major challenge faced by them when they are working on

    assignments, 40% were in the favour of all the problems maintained above. 30%

    were in the favour of career related problems such as timely appraisals, inter-

    personal challenges, being bypassed for promotions, etc. 20% were in the favour

    of problems related to spouse and children mainly due to long working hours,

    lack of attention for kids, etc.

    Statement 3: As several kinds of jobs are involved in a work

    Organization, some jobs may be perceived more significant than

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    others. How do you see your job?

    5. My job is very significant and important to the organization.4. My job is significant and important.3. My job is neither significant nor important.

    2. My job is insignificant and not important.1. My job is totally insignificant and unimportant.

    Table 3: As several kinds of jobs are involved in a work Organization, some

    jobs may be perceived more significant than others. How do you see

    your job?

    SCALE NO. OF

    RESPONDENTS

    Very significant and important 50

    Significant and important 10

    Neither significant nor important 20

    Insignificant nor important 10

    Totally insignificant and unimportant 10

    Total 100

    90

    100

    20

    40

    60

    80

    100

    YES NO

    RESPONSE

    PERCENTAGE

    Series1

    ANALYSIS AND INTERPRETATION:

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    The above table reveals that (90%) of the Respondents accept that there job is

    significant and important to the organization. Similarly, 10% stated that there

    job is very significant and important to the organization.

    It is thus revealed from the above question that the organization takes

    special care to ensure that every employee is felt important and for this,

    the organization gives certain specific tasks to each employee for giving

    an impetus to being felt important.

    Statement 4 : In work organizations many times people have to work

    together. They have to discuss with each other in order to come to

    decisions. Do people listen to each other in such a situation in your

    organizations?

    Listening to each other is very good.. Listening to each other is good.. It is neither good nor bad.

    . People never listen to each other.

    SCALE NO. OF

    RESPONDENTSVery good 40

    Good 30

    Neither good nor bad 20

    Never 10

    Total 100

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    30

    2010

    40

    CULTURE

    LANGUAGE

    PRACTICAL DAY

    TO DAY MATTERS

    ALL

    ANALYSIS AND INTERPRETATION

    The above table reveals (30%) of the Respondents accept that listening to each

    other is good in their organization. (40%) Respondents have stated that listening

    to each other is very good in their respective organizations.

    The work culture in the respective organizations of the Respondents was a team

    culture, hence, listening to each other was imbibed into their policies.

    Employees were encouraged to work with others only after consulting one

    another and all decisions were generally taken after team discussions.

    Hence, all employees deeply understood the importance of listening skills and

    therefore listening to each other was very effective among employees.

    Statement 5: People need each others support at the work

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    organization. How are your relationships with your superior? Do you

    get support from them?

    5. Our superiors gives us full support.4. We get good support from superiors.

    3. Support from superiors is neither good nor bad.2. Support from superiors is poor.

    SCALE NO. OF

    RESPONDENTS

    Very good 40

    Good 30

    Neither good nor bad 20

    Poor 10

    Total 100

    10

    30

    20

    40

    TRANSFER

    ANXIETIES

    CAREER

    PROBLEMS

    PERSONAL

    PROBLEMS

    ALL

    ANALYSIS AND INTERPRETATION

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    The above table depicts that (40%) of the Respondents have accepted that they

    get very good support from their superior at their work place mainly because of

    strong inter personal relations.

    Since there is professional bonding between the seniors and the juniors, the

    seniors could easily identify the needs of their subordinates which in turn

    worked as a support system for their subordinates.

    Also, 30% stated that they get good support from their superior in their

    organizations.

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    Statement Q6. Is the work life balance framework of the organization?

    RESPONSE respondents

    YES 70

    NO 30

    TOTAL 100

    70

    30

    010

    203040506070

    PERCENTA

    GE

    YES NO

    RESPONSE

    Series1

    ANALYSIS AND INTREPRATATION:

    On asking whether they are satisfied with the worklife balance framework of the

    organization, 70% were in the favour while 30%were against it. It is clear that

    majority of them are satisfied by the cross-culture training techniques adopted

    by the organization like documentary programmes, culture assimilation and

    language instructions. The remaining employees are of the view that more

    training techniques should be adopted by the organization.

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    Statement Q7.Effective way of handling work life balance problems :

    RESPONSE Respondents

    Training of Managing stress 30Limited Working hours 10

    Reorientation programmes 60

    TOTAL 100

    30

    1060

    REPATRIATIONAGREEMENT

    EXPERIENCED

    MENTORS OR

    SPONSORS

    REORIENTATION

    PROGRAMMES

    ANALYSIS AND INTREPRATATION:

    On asking what is the most effective way to handle the worklife balance

    problem, 60% were in the favour of reorientation programmes as they think that

    reorientation programmes help the integration of expatriate back into their home

    culture. 30% were in the favour of repatriation agreements as these agreements

    gives a written assurance to the international assignee that he or she will be

    given an appropriate job after completion of the assignment.10% were in the

    favour of appointing sponsors or mentors as they are of the view that sponsors or

    mentors would keep the expatriate well informed about developments in the

    home office, including career opportunities.

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    Statement Q8. Does globalization helps in upgrading the training and

    development process by shifting it from tradition skill up gradation to

    organizational learning?

    RESPONSE Respondents

    YES 60

    NO 40

    TOTAL 100

    60

    40

    0

    10

    20

    30

    40

    5060

    PERCENTA

    GE

    YES NO

    RESPONSE

    Series1

    ANALYSIS AND INTREPRATATION:

    On asking whether globalization helps in upgrading the training and

    development process by shifting it from tradition skill up gradation to

    organizational learning, 60% were in the favour .It is clear that the majority of

    them are aware of the fact that training methods needs to be reoriented to

    include web-based training and net-based knowledge dissemination. Application

    of computer can be extensively encouraged to make the training programs more

    effective.

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    Findings of the

    study

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    FINDINGS

    The management takes every possible step to utilize the opportunities and

    overcome the hurdles they faced in adopting the work life balance.

    Management is very much conscious about the worklife balance of the

    employees working on various assignments

    The top level executives, manage the change brought up by envisioning

    the future, communicating this vision to employees, set clear expectations

    for performance, and develop the capability to execute by reorganizing

    people and reallocating assets.

    To develop the human capital in organization, the executives develop the

    strategies for ensuring superior knowledge, skills, and experience within

    their workforce.

    The management takes every possible step to handle the worklife balance

    problems successfully.

    The management provides the various career development opportunities

    to the employees for balancing the work life balance in their lifes.

    The management pays attention to restructuring of HRM practices to suit

    the globalized environment.

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    Chapter-5

    Conclusion & Suggestions

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    CONCLUSION

    The briefing highlights some of the actions needed to make work life balance

    successful, although it is recognised that there is no one best way to manage

    global HRM. A critical aspect of creating global HR strategies is the ability to

    judge the extent to which an organisation should implement similar practices

    across the world or adapt them to suit local conditions.

    When the organisational drivers for internationalisation are well understood,

    when the key delivery mechanisms are in place, coherent and consistent, and

    when these mesh with the global HRM activities, then global HRM can make a

    significant contribution to organisational success. Where any one of these

    factors is absent, there may be problems. In particular, HR professionals have

    to ensure that the activities they engage in move them away from more

    transactional types of work towards those concerned with developing

    organisational capability and business development.

    HRM practices and its implementation in the globalized corporation need to be

    restructured in the context of challenges faced by organizations. HRM practices

    such as training and development, performance appraisal, communication, and

    participation etc., need to be restructured in order to attain world-class standards.

    Leadership must be developed to face global challenges effectively and HR

    professionals should create a work culture that is capable of motivating and

    satisfying all sections of employees in the globalized environment.

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    SUGGESTIONS

    The standards should be maintained to balance work life balance..

    Development process should be upgraded by shifting it from traditional

    skill upgradation to organizational learning.

    Application of computers should be extensively encouraged to make the

    work life balance programs more effective.

    Training methods should be reoriented to include web-based training and

    net-based knowledge dissemination.

    Motivating the employees through properly structured compensation

    schemes.

    The programs like managing stress should be done as an ongoing process

    to balance the work life balance in organization.

    HR professionals should need to evolve new methods of work life

    balance.

    Direct communication practices must be encouraged in a globalized

    environment.

    Leadership should be encouraged to face challenges.

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    Bibliography

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    Annexure

    QUESTIONNAIRE OF SENIOR EXECUTIVES

    Q1. Do you know about work life balance?

    Yes

    No

    Q2. Does you have really work life balance in your life?

    Yes

    No

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    Q3. According to you, will managing the work life balance provide new

    and broader opportunities in organization?

    Agree

    Disagree

    Dont know

    Q4. What are the benefits of implementing work life balance policies in

    organization

    Higher productivity

    Less Absenteeism

    Better safety record

    Q5. What other things could be done in the workplace to help balance

    work-life?

    Flexible work hours

    Child Issues

    Q6. What are the main cause of work life imbalance in your organization?

    in adopting global operations?

    Staffing level

    Working Hours

    Stress

    All of the above

    Q7.Do you work extra hours in your organization?

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    Often

    Sometimes

    Never

    Q8. What type of strategy is adopted by the management to retain

    Work life balance?

    Flexibility in working hours

    Empowerment

    Compensation Schemes

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    QUESTIONNAIRE OF JUNIOR EXECUTIVES

    Q1.Is work life balance is beneficial for you personally?

    Yes

    No

    Q.2 What is the major challenge faced by you when you are working on

    assignments?

    Required the same set of skills or not

    Problems of spouse and children

    Career related problems

    All of the above

    Q.3 In your opinion, does language proficiency is important for the success of

    work operation?

    Yes

    No

    Q.4 According to you what is the main area in which training is generally

    required by you before going for operations?

    Culture

    Language

    Practical day to day matter

    All of the above

    Q.5 According to you what is the major reason of the failure of assignments?

    Transfer anxieties

    Career problems

    Personal problems

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    All of the above

    Q.6 Are you satisfied with the frame work of the organisation?

    Yes

    No

    Q.7 What is the most effective way to handle the repatriation problem

    according to you?

    Repatriation agreement

    Experienced mentors or sponsors

    Reorientation programmes

    Q.8 Does globalization helps in upgrading the training and development

    process by shifting it from tradition skill upgradation to organizational

    learning?

    Yes

    No