Taleo Enterprise - Oracle · Candidate Profile setting now includes example. “Levels displayed in the Candidate Profile” on page 4-9 Maximum limit of 1000 was added to Candidate

Taleo Enterprise Career Section Administration Guide

Versions 7.5 and 10

September 23, 2010

Confidential Information and Notices

Confidential Information

The recipient of this document (hereafter referred to as "the recipient") agrees that the Confidential Information disclosed herein by Taleo shall be retained in confidence by the recipient, and its respective employees, affiliates and/or subsidiaries.

For the purpose herein, the term "Confidential Information" shall mean the following:

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ii. Any document, diagram, or drawing which is either conspicuously marked as "Confidential", known or reasonably known by the other party to be confidential, or is of a proprietary nature, and is learned or disclosed in the course of discussions, demonstrations, or other collaboration under-taken between the parties.

Limited Rights Notice (Dec 2007)

i. These data are submitted with limited rights under Subcontract No. 6896589. These data may be reproduced and used by the Government with the express limitation that they will not, without writ-ten permission of the Contractor, be used for purposes of manufacture nor disclosed outside the Government; except that the Government may disclose these data outside the Government for the following purposes, if any; provided that the Government makes such disclosure subject to prohibi-tion against further use and disclosure: None.

ii. This notice shall be marked on any reproduction of these data, in whole or in part.

© 2010 Taleo Corporation. Do not reproduce without the written permission of Taleo Corporation.

Career Section Administration Manual Revision History

Revision History

The table below provides information on the modifications that were made to the manual.

Date Modification Chapter and Page Number

August 10, 2007 Added the following settings:

• Display links allowing to withdraw submissions in the My Submissions and My Referrals page and to deactivate the account in the My account page.

• Display the job posting date in the My Submissions and My Referrals page.

• Display user-defined job submission status in the My Submissions and My Referrals page.

• Display the link “View Email Messages” in the My Submissions page.

“General” on page 4-4

“Posting” on page 4-5

“Candidate Communication Agent” on page 4-6

Added questions regarding Taleo Hosted Career Section Branding.

“Questions Regarding Taleo Hosted Career Section Branding” on page 10-10

Added an example for the Career Section URL feature.

“Career Section URL” on page 4-11

September 6, 2007 Added a note regarding the Enable Resume Parsing setting.

“Enable Resume Parsing” on page 9-7

Changed the wording of explanations regarding the Enable Customization of Job Submission Statuses setting.

“Job Submission Statuses” on page 9-19

Added a note regarding the steps available in the Workflow Statuses Usage list in the Job Submission Status Configuration page.


Added a note regarding the behavior of the Jobs Matching My Profile tab.

“Career Portal Pages” on page 4-15

October 24, 2007 Added enhancements done in SP2:

• Added information regarding the new career section sequence number.

“Defining the Sequence of Career Sections” on page 4-2

CONFIDENTIAL INFORMATION i


• Added the setting to expand or collapse search criteria.

“Basic Search” on page 4-15 and “Advanced Search” on page 4-17

• Added information regarding a new icon that indicates in which language(s) an element is activated.

“Description of the Career Sections Page” on page 4-1

“Description of the User-defined Forms Page” on page 6-1

“Description of the Statements Page” on page 8-1

“Description of the Career Portal Brands Page” on page 10-1

“Description of the Themes Page” on page 11-1

• Added new screenshots of pages where the language selector was added.


“Description of the User-defined Forms Page” on page 6-1

“Description of the Statements Page” on page 8-1

“Description of the Career Portal Brands Page” on page 10-1

“Description of the Themes Page” on page 11-1

“Viewing Labels Overridden in a Specific Language” on page 4-45

• Modified the Language Configuration information. This page now opens directly in edit mode. You no longer need to click Edit.

“Language Configuration” on page 1-8


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• Added sections on how to modify Taleo standard diversity forms, modify diversity question types and create possible answer types.

“Modifying Taleo Standard Diversity Forms” on page 7-5

“Modifying a Question Type” on page 7-11

“Creating a Possible Answer Type” on page 7-11

• Added information regarding the radius search and Google map

“Creating a Career Section” on page 4-4

November 2007 Modification of the content regarding the creation of diversity question types.

Added a section regarding the Job Search Filter option.

“Setting Default Search Criteria” on page 4-39

Modified the content on how to set OLF levels when creating a career section.

“Levels displayed in the Candidate Profile” on page 4-9

Added information regarding the DPI setting.

“DPI Setting” on page 1-4

Added information on the ISI flow. “Activating the Invitation to Self-Identify Flow” on page 5-16

December 2007 Added a section on the Select link in user-defined forms.

“Behavior of the Select link in User-defined Forms” on page 6-14


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January 2008 Added enhancements done in SP4:

• Added a note regarding the Not Specified answer in diversity forms.

• Added information on how to enable or disable the “I do not wish to provide this information” answer.

• Added information on the diversity questions.

• Added new settings in My Account section.

• Updated information on the following two settings: “Display links allowing to withdraw submissions in the My Submissions and My Referrals pages” and “Display the link allowing to deactivate the account in the My account page”.

• Added information regarding the Source Tracking block.

• Added the Attached File Format setting, which is no longer available in the Setup module.

• Added a section of Agent Confirmation Requests.

“Creating Answers to Questions” on page 7-7

“Modifying Answers” on page 7-5

“Viewing Information Regarding a Diversity Form” on page 7-2

“My Account” on page 4-32

“General” on page 4-4

“Source Tracking Block” on page 5-18

“Career Section Settings” on page 9-2

“Agent Confirmation Requests” on page 9-25

March 2008 Added information regarding images in the branding definition.

“Producing a Valid Branding Definition - Performed by your Organization’s Web Team” on page 10-5

April 2008 Added enhancements done in SP5:

• Added information on the Access Management option.

“Access Management” on page 4-34

• Added the Advanced Logic Draft Application Activation setting.

“Career Section Settings” on page 9-2

• Added information on how to embed a source ID, event ID and media ID in a URL.

“Career Section URL” on page 4-11

• Added information on the application flow action Sending a Job Submission Acknowledgement Letter.

“Creating an Application Flow” on page 5-4


CONFIDENTIAL INFORMATION iv


May 2008 Corrected an information regarding the Security Questions and/or Access Code setting.

“Security Questions and/or Access Code” on page 12-7

July 2008 Added new chapter and section: Other: Determining Career Section Traffic on Job Description Views.

“Determining Career Section Traffic on Job Description Views” on page 14-1

Added a new step for RRS feeds in Career Sections, Properties section.


Added explanation of Withdrawl Reason is Mandatory setting.

“My Submissions” on page 4-26

Added step Always force this Career Section’s job-specific application flow.

“Application Flows” on page 4-7

October 2008 Added the Display the link “Forgot your user name?” setting.

“Sign In” on page 12-2

Added the Display the link “Forgot your password?” setting.

“Sign In” on page 12-2

The Global Security section has been reorganized in the application. The Description of Global Security section has therefore been modified slightly while the Viewing and Editing Global Security Policies has been completed rewritten and an image has been removed. Information added to the Access Code cell in the Forgot Password table.

“Description of Global Security” on page 12-1and“Viewing and Editing Global Security Policies” on page 12-1and“Forgot Password” on page 12-6

Removed the Allow access by internal candidates (employees) only cell in the Security Settings section.

“Security Settings” on page 4-34

New section added Branding for View Associated CS.

“Viewing the List of Career Sections that Use a Particular Branding” on page 10-3

New section added to Themes for View Associated CS.

“Viewing the List of Career Sections that Use a Particular Theme” on page 11-9

New section added to Application Flows for View Associated CS.

“Viewing the List of Career Sections that Use a Particular Application Flow” on page 5-3


CONFIDENTIAL INFORMATION v


New section added to User-defined Forms for View Associated Flows.

“Viewing the List of Application Flows that Include a Particular User-defined Form” on page 6-3

January 2009 A sentence was modified to include the Step Code filter (added to the Refine by field on the Job Submission Status Configuration page). It now reads: The Refine by list (which is displayed when the Custom Configuration is selected) allows you to filter statuses by step code, step name, or by status.


Work Experience Block added in which the Hide the end date in the case of current job setting is explained in detail.

“Work Experience Block” on page 5-19

Added explanation of Session Time-out to the “Introduction” chapter.

“Session Time-out” on page 1-9

January 30, 2009 Added a short note to Career Section and Global Security chapters regarding user name business rules.

“User Name” on page 4-37 and “User Name” on page 12-5

February 2, 2009 Added element description for Highlighted Job Status Indicator.

“Highlighted Job Status Indicator” on page 11-28

April 23, 2009 The following setting names have been modified:“Attach File Format Filter” now reads “Attachments Format Filter”“Advanced Logic Draft Application Activation” now reads “

May 20, 2009 Removed the “Creating a Question Type” section.

June 15, 2009 The security setting for Company Content Languages has been corrected to read “Private”.

“Languages” on page 9-10

In the “Agents” subsection of the “List of Available Message Template” section, the definition of one of the templates now reads: Message sent to an agent to acknowledge the receipt of an application for a specific job candidate application he or she referred to the company.

“List of Available Message Templates” on page 13-17


CONFIDENTIAL INFORMATION vi


The “Log the user out when the browser is closed or when the URL location is changed or when the last page of the flow has been reached” setting replaces the “Log the user out when the last page of the flow has been reached, then display the main Job List if the user attempts to go Back” setting.

“Security Settings” on page 4-34

An explanation has been added for the new setting: Always display this page if the autofill option is enabled.

“Defining Page Properties” on page 5-6

September 18, 2009

Explanation of Levels displayed in the Candidate Profile setting now includes example.

“Levels displayed in the Candidate Profile” on page 4-9

Maximum limit of 1000 was added to Candidate maximum attachment updates setting.

“Global Career Section Settings” on page 9-4

A note regarding deletion of inactive career sections was added.


An explanation of an access code’s validity period was added.

“Access Code” on page 12-7

The following sentence was added to a note: “Resources that were customized individually...”

“Personalizing Labels of a Career Section” on page 4-41

In step 5, “edit it” was replaced by “edit the submission”.

“Application Flows” on page 4-7

Information about Autofill After Initial Submission Enabled was added to the “eSignature Block” section.

“eSignature Block” on page 5-18

November 13, 2009 The following passage was added to step 4: only work locations that contain posted requisitions are displayed.


Keywords field explained within the context of basic and advanced searches.

“Keywords Field and Basic Search” on page 4-16and“Keywords Field and Advanced Search” on page 4-18

December 18, 2009 Description of a new setting added that prevents “email spoofing”.

“Candidates must be logged and have an email address to send jobs to friend” on page 4-30


CONFIDENTIAL INFORMATION vii


Added on pages 4-10 and 8-7: The contextualized privacy statement will only appear to the candidates; the agent or referrer will not see the contextualized privacy statement.

“Display dynamically a privacy agreement at the beginning of the job submission flow:” on page 8-7and“Authentication Privacy Agreement” on page 4-9

The reference to “agency portal” was removed.

“Information Regarding Privacy Statements” on page 8-9

Replaced a sentence by the following one: They are only displayed to the actual candidate, not the referrer or the agent.

“Contextualized Application Flow” on page 8-9

February 2010 Paths were modified throughout the document to make them more generic for both Taleo Enterprise 7.5 and Taleo Enterprise 10. Also, where a path in 7.5 differs considerably from the corresponding path in 10, both paths are specified separately.

The screen shot of the Taleo Enterprise 7.5 Career Section Setup page was removed because it was not relevant to both Taleo Enterprise 7.5 and Taleo Enterprise 10.

“Accessing the Career Section Setup Page” on page 2-1

Small change to title page: “manual” was replaced by “guide” because most Taleo guides use the word “guide.

Address clients must use with the resume parsing via email feature was added to Enable Resume Parsing setting description.

“Enable Resume Parsing” on page 9-7

March 2010 Explanation of a new setting in service pack 11 and future versions was added: Number of username attempts before closing the session.

“Self-Registration” on page 4-36

Long description added to Short Organization Name setting.



CONFIDENTIAL INFORMATION viii


Description was expanded for two configuration settings: Attached File Maximum Number Per User andAttached File Maximum Size


April 2010 The default labels of requisitions statuses were edited.

“Requisition Statuses” on page 9-17

New career section setting added. “Display Internal Sources on Internal Career Sections” on page 9-6

September 2010 “Location” was replaced by “Principal Location” in the Basic Search and Advanced Search sections.

“Keywords Field and Basic Search” on page 4-16and“Keywords Field and Advanced Search” on page 4-18

Some best practices for designing career sections that candidates will find more pleasant to use.

“Best Practices for Career Sections” on page 1-2

Sections regarding the Technical Help Information feature were added.

“Changing the Technical Help Information Type and Content for a Specific Career Section” on page 4-38


CONFIDENTIAL INFORMATION ix

Table of Contents

About the Career Section Administration Manual...................................................... 1-1Best Practices for Career Sections............................................................................ 1-2Definitions of Technical Terms ................................................................................ 1-4DPI Setting ............................................................................................................ 1-4Navigating in the Career Section Administration Module........................................... 1-5

Navigation Bar................................................................................................ 1-5Breadcrumb Trail ............................................................................................ 1-5Navigation Icons ............................................................................................. 1-5Links and Buttons ............................................................................................ 1-6Selector Windows............................................................................................ 1-7More info ....................................................................................................... 1-7History .................................................................. 1-7

Status ................................................................................................................... 1-8Language Configuration ........................................................................................ 1-8Session Time-out ................................................................................................... 1-9Symbols Used in the Manual................................................................................. 1-10Accessing the Career Section Setup Page................................................................. 2-1Description of the Career Section Setup Page........................................................... 2-2Differences between the Career Section Administration versions 7.0 and 7.5 .............. 2-3Description of My Setup ......................................................................................... 3-1Editing Your User Account ...................................................................................... 3-2

Personal Information........................................................................................ 3-2Account Information ........................................................................................ 3-2General Preferences ........................................................................................ 3-3

Delegating Work Items........................................................................................... 3-4Description of the Career Sections Page .................................................................. 4-1

Defining the Sequence of Career Sections ......................................................... 4-2Viewing Information Regarding a Career Section...................................................... 4-3Creating a Career Section ..................................................................................... 4-4

Properties ....................................................................................................... 4-4

Career Section Administration Manual

Application Flow Properties ............................................................................ 4-10Career Section URL ....................................................................................... 4-11Career Portal Pages....................................................................................... 4-15

Basic Search ............................................................................................ 4-15Keywords Field and Basic Search ................................................................ 4-16Advanced Search ..................................................................................... 4-17Keywords Field and Advanced Search ......................................................... 4-18Job List .................................................................................................... 4-18Personalized Job List ................................................................................. 4-22My Job Cart ............................................................................................. 4-24My Saved Searches .................................................................................. 4-26My Submissions ........................................................................................ 4-26My Referrals ............................................................................................. 4-28Job Description ........................................................................................ 4-30Requisition Balloon ................................................................................... 4-31Search Query Balloon .............................................................................. 4-31My Account ............................................................................................. 4-32Access Management.................................................................................. 4-34

Security Settings ............................................................................................ 4-34Sign In.......................................................................................................... 4-36User Accounts ............................................................................................... 4-36Self-Registration ............................................................................................ 4-36User Name................................................................................................... 4-37Changing the Technical Help Information Type and Content for a Specific Career Sec-tion .............................................................................................................. 4-38

Setting Default Search Criteria .............................................................................. 4-39Viewing and Modifying Job Filter Details ......................................................... 4-40Removing Search Filters ................................................................................. 4-40

Personalizing Labels of a Career Section ................................. 4-41Removing Labels in a Career Section..................................................................... 4-44Viewing Labels Overridden in a Specific Language ................................................. 4-45Locating Career Section Labels ............................................................................. 4-46Editing the Layout of a Job ............................................................................ 4-58Description of the Application Flows Page................................................................ 5-1Viewing Information Regarding an Application Flow.................................................. 5-3

Viewing the List of Career Sections that Use a Particular Application Flow............. 5-3Creating an Application Flow .......................................................................... 5-4

Defining Page Properties .................................................................................. 5-6Modifying Labels of an Application Flow Block .............................................. 5-9Configuring the Progress Bar.......................................................................... 5-11

Activating the progress bar......................................................................... 5-12Providing titles to the progress bar boxes ..................................................... 5-12Activating the autofill feature ...................................................................... 5-14

Linking a User-defined Form to an Application Flow Block ................................ 5-14Activating the Invitation to Self-Identify Flow ........................................................... 5-16Important Information on Application Flow Blocks .................................................. 5-17

Anonymous Application ................................................................................. 5-17

CONFIDENTIAL INFORMATION xi


Certifications Block........................................................................................ 5-17Background Check Block ............................................................................... 5-17eSignature Block ........................................................................................... 5-18References Block ........................................................................................... 5-18Screening Block ............................................................................................ 5-18Source Tracking Block ................................................................................... 5-18Work Experience Block .................................................................................. 5-19Work Conditions Block .................................................................................. 5-19Work Shift Availability Grid (Job Shift Hourly) ................................................... 5-19

Description of the User-defined Forms Page............................................................. 6-1Viewing Information Regarding a User-defined Form ................................................ 6-3

Viewing the List of Application Flows that Include a Particular User-defined Form.. 6-3Creating a User-defined Form .............................................................................. 6-4Linking a User-defined Form to an Application Flow Block ........................................ 6-8Description of the User-Defined Form Editor Page .................................................... 6-8

Language Editor.......................................................................................... 6-8Toolbox...................................................................................................... 6-8Field Chooser ........................................................................................... 6-10Page Content............................................................................................ 6-10Selected Element Properties........................................................................ 6-11

Behavior of the Select link in User-defined Forms.................................................... 6-14Description of the Diversity Form List Page ............................................................... 7-1Viewing Information Regarding a Diversity Form....................................................... 7-2Modifying Taleo Standard Diversity Forms................................................................ 7-5

Modifying Questions ....................................................................................... 7-5Modifying Answers........................................................................................... 7-5

Creating a Custom Diversity Form........................................................................... 7-6Creating Questions ........................................................................................ 7-6Creating Answers to Questions......................................................................... 7-7Reordering Questions ...................................................................................... 7-8Reordering Answers ......................................................................................... 7-9

Description of the Diversity Question Type Page ..................................................... 7-10Modifying a Question Type................................................................................... 7-11Creating a Possible Answer Type .......................................................................... 7-11Modifying an Answer Type.................................................................................... 7-11Diversity Form Edition Rules .................................................................................. 7-12Diversity Form Question Rules............................................................................... 7-12Diversity Statement............................................................................................... 7-12Example of a Diversity Block in a Career Section .................................................... 7-13Description of the Statements Page.......................................................................... 8-1Viewing Information Regarding a Statement ............................................................. 8-3Creating a Statement ............................................................................................ 8-4

Adding or Creating Paragraphs ..................................................................... 8-4Reordering Paragraphs .................................................................................... 8-6Associating the Statement to Locations, Organizations, Career Section Types ....... 8-6Adding a Statement to a Career Section ............................................................ 8-6Example of a Statement in a Career Section ...................................................... 8-8

CONFIDENTIAL INFORMATION xii


Information Regarding Privacy Statements.......................................................... 8-9Global Privacy Statement ............................................................................. 8-9Contextualized Application Flow ................................................................... 8-9

Description of the Global Configuration Section....................................................... 9-1Career Section Settings .......................................................................................... 9-2Career Section URLs ......................................................................................... 9-12

Creating a Career Section URL....................................................................... 9-12Personalized Job List - Matching Criteria ............................................................... 9-14

Editing Matching Criteria ............................................................................... 9-16Requisition Statuses ........................................................................................ 9-17

Selecting the Requisition Status Display Type.................................................... 9-17Modifying Labels ........................................................................................... 9-18Associating a Status to Requisition Types and User Types .................................. 9-18

Job Submission Statuses ................................................................................. 9-19Selecting the Job Submission Status Display..................................................... 9-21Configuring Workflow Statuses Usage............................................................. 9-21

Matched Candidate Display .............................................................................. 9-23Setting a Display Type for a User Type............................................................. 9-23

Agent Confirmation Requests ................................................................................ 9-25Creating an Agent Confirmation..................................................................... 9-25Editing an Agent Confirmation........................................................................ 9-25Deleting an Agent Confirmation ..................................................................... 9-25

Description of the Career Portal Brands Page......................................................... 10-1Viewing Information Regarding a Career Portal Brand ............................................ 10-3

Viewing the List of Career Sections that Use a Particular Branding ..................... 10-3Important Information Regarding Branding ............................................................ 10-4Creating a Career Portal Brand .......................................................................... 10-5

Producing a Valid Branding Definition - Performed by your Organization’s Web Team 10-5Uploading the Branding File - Performed by your Organization’s Web Team...... 10-8Activating Branding - Performed by the System Administrator............................. 10-8Assigning Branding to a Career Section - Performed by the System Administrator 10-9

Questions Regarding Taleo Hosted Career Section Branding................................. 10-10Description of the Themes Page ............................................................................ 11-1Editing a Theme and Its CSS Attributes ............................................................. 11-3Creating a Theme................................................................................................ 11-7Duplicating a Theme............................................................................................ 11-7Deactivating a Theme .......................................................................................... 11-8Adding a Theme to a Career Section..................................................................... 11-8Viewing the List of Career Sections that Use a Particular Theme ............................... 11-9Recommended Adjustments to Career Sections based on Pixel Size ........................ 11-10

Help Panel.................................................................................................. 11-10Career Portal Changes ................................................................................ 11-11Progression Bar ........................................................................................... 11-12Application Flow - Form Changes................................................................. 11-13Application Flow - Font Changes .................................................................. 11-14

Theme Elements in a Career Section ................................................................... 11-15

CONFIDENTIAL INFORMATION xiii


Description of Global Security............................................................................... 12-1Viewing and Editing Global Security Policies .......................................................... 12-1Security Policies ................................................................................................... 12-2Sign In ................................................................................................................ 12-2User Accounts ..................................................................................................... 12-4Self-Registration................................................................................................... 12-4User Name ......................................................................................................... 12-5Password ............................................................................................................ 12-5Forgot Password.................................................................................................. 12-6Description of Product Resources .......................................................................... 13-1Determining Career Section Traffic on Job Description Views................................... 14-1

Integration Impacts........................................................................................ 14-1Reporting Impacts ......................................................................................... 14-1

CONFIDENTIAL INFORMATION xiv


CONFIDENTIAL INFORMATION xv

Introduction

Career Section Administration Manual Chapter 1 - Introduction

About the Career Section Administration Manual

This manual provides extensive information about the administration and configuration of career sections, information that help users benefit fully from the software’s many features and functions.

The Career Section module is the main point of entry from which system administrators can access, manage and configure Career Section components.

Career section functionality in the Administrator WebTop has undergone major changes in Taleo Enterprise 7.5 (and consequently in Taleo Enterprise 10), offering Taleo clients significantly greater power and flexibility regarding the creation and management of Career sections. In addition, the new user interface and layout preview tools simplify Career section creation for system administrators.

Taleo Enterprise 7.0 users will notice that navigation paths have changed considerably from 7.0 to 7.5. Taleo has created a navigation path correspondence document that provides many of the original paths in 7.0 and their corresponding path in 7.5. If you do not already have the document entitled Career Section Administration Settings, 7.0 vs 7.5, contact your Taleo Technical Support.

Clients who use the Taleo Onboarding module will immediately recognize the similarities between the Onboarding and Career Section Administration user interfaces.

By default, only the system administrator or users having system administrator permissions can access the Career Sections module.

Career section administration paths in Taleo Enterprise 10 typically begin with: Configuration > (Career Section) Administration. In Taleo Enterprise 7.5, the same paths typically begin with: Administrator WebTop > Career Sections. For reasons of brevity, these elements have not been included in paths included in this manual. For example, the path to Themes simply appears as “Themes”. 7.5 users would click Administrator WebTop > Career Sections > Themes while Taleo Enterprise 10 users would click Configuration > (Career Section) Administration > Themes.In the rare cases where a path in 7.5 differs considerably from the corresponding path in 10, both complete paths are specified.

CONFIDENTIAL INFORMATION Page 1-1


Best Practices for Career Sections

While creating a career section, keep in mind that a poorly designed one increases the chances that potential candidates will abandon the job application process. Some sources of frustration that candidates might encounter are: application processes that are unduly long, password lock issues, reentering information, product stability and the inability to obtain help. This section contains advice regarding how to make the job application process a more pleasant one.

Reducing Application Process Complexity

Question the complexity of the application process you want to put in place. The more demanding you are for information, the less candidates will be willing to provide information they don’t see as truly relevant to the process.

• Will your organization actually use all the information candidates are required to provide during the selection process?

• Could some information be included in a secondary application flow?• Do you really want to a single job application flow for executives and hourly employees?• Would you want complete the entire application process yourself? Would your CEO complete

the job application process?• Why use the copy/paste resume box when there is an HTML preview in the application?

Password Lock

If you enable the password lock feature, which prevents candidates from signing in to a career section after a specific number of unsuccessful sign in attempts, be sure that you modify the default error message such that the system will display clear instructions to candidates as to what to do. The message could include your organization’s Support email address or a link to a FAQ section. The message should never suggest contacting Taleo Support.

The following tokens can be edited in TexTool to modify the locked account message:

• 298464 – Forgot password security questions• 298446 – Forget password Access Code• 298533 – Login

Creating a FAQ

It is highly recommended that you create a career section FAQ on your Web site for visitors or provide the email address of your organization’s Support team. The FAQ link or email address could be placed in the Help section of the job list page.

Career Section Settings – Sign In

Enabling the setting that displays the “Forgot your user name” and “Forgot your password” is highly recommended.

Reentering Information

Candidates can see the “Powered by Taleo” logo when applying for jobs on the career sections of Taleo clients and many of them don’t understand why they have to enter information each time (because each client has a different zone). Candidates do have the ability to create a universal



profile in Talent Exchange and that information becomes available to all Taleo clients who participate in Taleo Exchange.

Help Link

A Help link can added to a career section. The link can point to a new candidate support page on the Talent Exchange, the client’s own Help text or the client’s email address.

Page Layout

Reduce the need to scroll within a page to view information. For example, forms should be configured such that they do not extend beyond the established width of the career section. By limiting the number of fields on a row and adjusting the width of fields and labels (through the CSS style), you can eliminate the horizontal scroll bar that would otherwise be displayed at the bottom of the page.

It is important to test forms in a career section before deployment.

Application Flows

If a page in an application flow has no title (often the case with multilingual clients), the progression bar box will be blank. For this reason, you should provide page titles in all languages used in your zones.

If the page title is too long, the text will extend beyond the box. 25 characters is the recommended maximum length.

Themes

A theme should be configured such that the Taleo pages conform to the career section’s other pages. For example, you can adjust the colors and fonts so they are the same as those used in the branding.

You can use a theme to control the width of the progression bar such that the latter does not extend beyond the established width of the career section.

You can also a theme to control the width of the Help panel. You can remove the Help panel entirely if you wish by setting its width to 0.

The colors of the tabs and subtabs can be adjusted such that they conform to the Web standards. For example, white tabs are typically used to indicate a selected tab.



Definitions of Technical Terms

The table below contains definitions of technical terms used in this document. The source of the definitions is the World Wide Web Consortium (http://www.w3.org).

DPI Setting

To make sure that the Taleo application displays page content properly, it is recommended to set the DPI setting of your computer to 96 DPI.

Term Definition

CSS The Cascading Style Sheet is a language that allows authors and readers to attach style (e.g. fonts, colors and spacing) to HTML and XML documents.

Frame HTML frames allow authors to present documents in multiple views, which may be independent windows or subwindows. Multiple views offer designers a way to keep certain information visible, while other views are scrolled or replaced. For example, within the same window, one frame might display a static banner, a second a navigation menu, and a third the main document that can be scrolled through or replaced by navigating in the second frame.

HTML The HyperText Markup Language (HTML) is a simple markup language used to create hypertext documents that are portable from one platform to another. Language that most Web pages are currently written in.

iFrame iFrame (from inline frame) is an HTML element which makes it possible to embed another HTML document inside the main document.

JavaScript JavaScript is a scripting language most often used for client-side web development.

Pixel Information stored for a single grid point in an image. A pixel consists of (or points to) a sequence of samples from all channels. The complete image is a rectangular array of pixels.

XHTML The Extensible HyperText Markup Language, or XHTML, is a markup language that has the same depth of expression as HTML, but also conforms to XML syntax.



Navigating in the Career Section Administration Module

Navigation BarThe navigation bar contains links to various pages that are available no matter what your permissions are.

Breadcrumb TrailThe breadcrumb trail located at the top of each page allows you to see where you are located within the Career Section administration module and to jump to previously viewed pages.

The breadcrumb trail is only available in navigation mode; it disappears when you are in edition mode.

Navigation IconsWhen information is spread across multiple pages, the following navigation icons are displayed:

My Setup Information regarding the user account. See “My Setup” on page 3-0.

Help Access to the online help.

Web Support Access to online technical support.

About Information about the Career Section Administration module.

Sign out Link to exit the application.

Icon Definition

Goes to the previous 10 pages. For example, if you see 31-40 out of 72, clicking this icon will bring you to pages 21-30.

Displays the previous page.

Displays the next page.

Goes to the next 10 pages. For example, if you see 31-40 out of 72, clicking this icon will bring you to pages 41-50.



Links and ButtonsSome often-used links and buttons are described in the following table:

Button Definition

Updates the information on the current page.

Deletes specific elements.

Activates a specific element. When an element is activated, it is available to be used. The status is Active. See “Status” on page 1-8.

Deactivates a specific element. When an element is deactivated, it can no longer be used. The status is Inactive. See “Status” on page 1-8. A process that has started but that is deactivated will continue to run until completed.

In most cases, applies the changes or selections you made and closes the displayed window.

Cancels the changes and closes the window.

Removes a specific element.

Links Definition

Opens a creation page.

Opens the language configuration page.

Displays elements.

Hides elements

Opens a page for editing.

Opens a preview page.

Displays more items from a list.

Adds an element to a list.

Reorders elements in a list.



Selector WindowsSelector windows are used throughout the Career Section administration module. They allow you to select various elements according to where you are in the application. The type of selector window (single or multiple) varies according to the selection type. Selector windows contains filters allowing you to quickly find items in a list.

More infoWhenever a description is available below a page title, the More info link is displayed. This link gives you access to contextual online help.

History The History section is used throughout the Career Section administration module. It is used to present useful tracking details on an element. The History section contains the following information.

The three most recent events are displayed in the History section. To view a more complete listing of events, click More.

Date and Time Date and time when an event occurred.

Event The event or action performed on an element.

Details Information regarding the event.

By The “actor” (person or system) who performed the event.



Status

Elements can have one of the following statuses:

A Draft entity can become Active. An Active entity can become Inactive. An Inactive entity can become Active. However, an Active entity cannot “go back” to the Draft status.

Language Configuration

The Language Configuration is used throughout the Career Section Administration module. It allows you to create elements in several languages. Only languages that are activated appears in the Language drop-down list. In the example below, the element is available in German, Italian, French and English.

To view an element in a specific language:

1. Select the desired language in the Language list.

2. Click Refresh.

To create an element in a new language:

1. Click Configure. The Language Configuration page opens.

2. Select a base language. For example, Spanish.

3. Click Save.

To deactivate a specific language:

1. Select the desired language in the Language list.

2. Click Deactivate.

Draft Upon creation, an entity is always Draft. A Draft entity can be modified. A Draft entity cannot be used. It must be Active before it can be used.

Active When an entity is Active, only the name and description can be modified. It is not possible to update the behaviour of the entity.

Inactive When an entity is Inactive, only the status can be modified. The only possibility is to go back to the Active status.



Session Time-out

A pop-up window replaces the blinking window to direct users to a session expiration alert in the application when a time-out is imminent. This modification to the feature ensures a uniform experience to users across browsers, such as Internet Explorer 7 or Firefox.

Extending a Session

A pop-up window notifies the user that the application requires attention when the session approaches the maximum idle time of 30 minutes.

1. Click Access the application.

The application displays a pop-up window indicating the time remaining before the session expires.

2. Click OK to extend the session.



Symbols Used in the Manual

Information that merits particular attention.

A useful tip when performing a particular operation.

A best practice to adopt.


Getting Started

Career Section Administration Manual Chapter 2 - Getting Started

Accessing the Career Section Setup Page

The Career Section Setup page is the main point of entry from which system administrators can access, manage and configure Career Section components.

To access the Career Section Setup page in Taleo Enterprise 7.5, click the Career Sections icon at the top of the page. In Taleo Enterprise 10, click Configuration.



Description of the Career Section Setup Page

Career Sections

Application Flows

User-Defined Forms

Diversity Forms (Questions in Taleo 10) and Question Types

Statements

Global Configuration

Corporate Brands

Themes

Global Security

Product Resources

Manages the creation of career sections. See “Career Sections” on page 4-0.

Manages application flows. See “Application Flows” on page 5-0.

Manages forms used in application flows. See “User-defined Forms” on page 6-0.

Manages diversity forms used in career sections (for example, EE, EEO). See “Diversity Forms” on page 7-0.

Manages statements used in career sections or application flows (for example, Privacy Agreement, eSignature, Background Check Consent, Diversity). See “Statements” on page 8-0.

Manages global career section settings, URLs for a specific career section page, personalized job lists (that is enables you to set the criteria that determine when a match is to be made between a job-specific requisition and a candidate), requisition status configuration, job submission status configuration, matched candidate display. See “Global Configuration” on page 9-0.

Manages career portal brands, that is provides you with control over the look and feel of each of its career section. See “Branding” on page 10-0.

Manages themes that is CSS fonts, font sizes, background color, etc. See “Themes” on page 11-0.

Manages global security settings that is settings, for example, regarding SSL encryption, password, user accounts, sign in, etc. See “Global Security” on page 12-0.

Manages product resources (that is view resource IDs, refresh user-defined labels). See “Product Resources” on page 13-0.



Differences between the Career Section Administration versions 7.0 and 7.5

In version 7.5, the following items are no longer contained in the Administrator WebTop “tree“ (located in the left pane). Instead, they are available in the Administrator WebTop under different modules such as Career Section, SmartOrg, Integration.

For a table containing 7.0 career section settings and their corresponding value in a 7.5 career section, see the document entitled Career Section Administration Settings, 7.0 vs 7.5.

Version 7.0 Version 7.5Application FlowsPath: Administrator WebTop > Setup > Career Section Setup > Application Flows

Path: Administrator WebTop > Career Sections > Application Flows

Capture ResumePath: Administrator WebTop > Setup > Career Section Setup > Application Flows - Capture Resume

Path: Administrator WebTop > Setup > Global Setup > Process > Capture Resume > Flow List

Career SectionsPath: Administrator WebTop > Setup > Career Section Setup > Career Sections

Path: Administrator WebTop > Career Sections > Career Sections

Global Career Section SettingsPath: Administrator WebTop > Setup > Career Section Setup > Global Career Section Settings

Path: Administrator WebTop > Career Sections > Global Settings

Legal StatementsPath: Administrator WebTop > Setup > Career Section Setup > Legal Statements

Path: Administrator WebTop > Career Sections > Statements

Personalized Job List CriteriaPath: Administrator WebTop > Setup > Career Section Setup > Personalized Job List Criteria

Path: Administrator WebTop > Career Sections > Personalized Job List

SecurityPath: Administrator WebTop > Setup > Security > Activate role-based security

Path: Administrator WebTop > Setup > Security > Activate group-transparent behavior for Hiring Managers

Path: Administrator WebTop > Setup > Security > Generate password automatically when a user is created

No longer available in 7.5. The security is always activated.

Path: Administrator WebTop > Setup > Manager WebTop > Global Manager WebTop Settings > Activate group-transparent behavior for Hiring Managers

Path: Administrator WebTop > SmartOrg > Security Policies > User Accounts > When creating a user account, generate automatically a password.

Security - Job Board AccountsPath: Administrator WebTop > Setup > Security > Job Board Accounts

Path: Administrator WebTop > Integration > Job Board Accounts

Security - Login - Career SectionsPath: Administrator WebTop > Setup > Security > Login > Career Sections

Path: Administrator WebTop > Career Sections > Global Security



Data IntegrityPath: Administrator WebTop > Setup > Global Setup > Data Integrity

Path: Administrator WebTop > Career Sections > Global Settings > Data Integrity

RegulationsPath: Administrator WebTop > Setup > Global Setup > Regulations

Path: Administrator WebTop > Career Sections > Diversity Forms

Foundation Data - Default view in OLF treePath: Administrator WebTop > Foundation data > Structure Management > By default, display information by Organization > Location > Job Field in WebTop products

Path: Administrator WebTop > Setup > Global Setup > List Format > Display information by default in WebTop products according to the following criterion:

Version 7.0 Version 7.5


My Setup

Career Section Administration Manual Chapter 3 - My Setup

Description of My Setup

Path (Taleo 7.5): Administrator WebTop > Career Sections > My Setup

Path (1aleo 10): Configuration > (Career Section) Administration > Setup

My Setup allows you to view and edit personal information regarding your account, to create and edit your password, to delegate your requisitions and work items to another user and to set general preferences such as languages and time zone.

To access your user account page, click My Setup in the Career Section page.

The Language section allows you to view an element in a specific language. See “Language Configuration” on page 1-8.

The Show/Hide link allows you to display or hide elements.

The Edit link allows you to modify elements.

The Delegate link allows you to delegate work items to an alternate user during a certain period of time. For example, you may want to delegate work items while the owner of the work items is on vacation or on sick leave). See “Delegating Work Items” on page 3-4.



Editing Your User Account


Path (Taleo 10): Configuration > Career Section (Administration) > Setup

Personal InformationMake required modifications. Modify Mandatory fields are marked with a red square.

1. In the Language list, select the language in which you want to edit the user account.

2. Modify the prefix, first name, initial, last name, suffix, employee ID and title of the user. The First Name and Last Name fields are mandatory.

3. Modify the user’s address.

4. Modify the user’s email address. The Email Address field is mandatory.

5. Modify the user’s work, home and cellular phone numbers as well as the fax number and pager number.

6. Modify the department using the Department selector.

7. Click Save.

Account InformationMake required modifications. Mandatory fields are marked with a red square.

1. Modify the password.

A valid password must:

2. Click Generate Password if you want the system to generate a password. The user will be forced to change his/her password at the next login.

3. If your system configuration allows for identification questions to be set for users, the Forgot Password Information section is displayed. Users will have to answer the question before the password can be changed while signing in.

3a) In the Security Question field, enter your question.

3b) In the Answer field, enter your answer. The answer must contain at least one character.

3c) Confirm your answer and click Save.

4. Click Save.

• Contain letters (at least one) and numbers (at least one).• Have at least 6 characters and no more than 32 (numbers

and letters). • Have no special characters (for example: ’, ^, ü, é, etc.).• Be different from the user name.• Not contain more than 2 identical consecutive characters (for

example, AAA).



General Preferences1. In the Correspondence Language list, select the language used for correspondence. When the

user receives correspondence, the correspondence will be in the language selected.

2. Select a content language.

2a) To add a language to the Selected Languages list, select a language in the Available Languages list then click Add.

2b) To remove a language from the Selected Languages list, select a language in the Selected Languages list then click Remove.

2c) To reorder languages in the Selected Languages list, select a language in the list then click the up or down arrows until the language is in the desired position.

When you determine the content language, the first language in the list is the one in which new requisitions and templates will be created, regardless of the Staffing WebTop (Taleo 7.5) and Recruiting (Taleo 10) language.

3. In the Time Zone section, click Search, select a time zone in the Time Zone Selector, then click Select. If desired, you can search for a specific location, time zone description or Coordinated Universal Time (UTC) using the Refine by list. Enter a search term in the field then click Refresh.

Once configured, the new time zone information will replace the default company time zone in all meeting interview notifications that you sent. The information will be displayed (for example, Date: Monday, May 3, 2007 02:30 PM to 03:00 PM Eastern Time (UTC -5:00)) and will be used by the recipient’s Outlook or Lotus Notes Calendar to make appropriate time adjustments according to the recipient’s own time zone.

A default time zone is set for the entire organization. Users who are in the same time zone as the organization do not need to modify their time zone. However, users may need to modify their time zone to view information in their own time zone (for interview scheduling, for example).

4. In the Distance section, select the distance measurements, that is Kilometers or Miles.

5. In the Notification section, select Send faxable messages to this user by fax, not by email to fax screening and external services messages only, instead of sending them by email.

6. In the Notification section, select Keep this user informed of workflow events by email if you want the user to be informed of step and status changes related to candidates that he or she owns.

7. Click Save.



Delegating Work Items


Path (Taleo 10): Configuration > Career Section (Administration) > Setup

The Delegation page allows you to delegate tasks and requisitions to another user. Work items are delegated for a short period of time (for example, while the owner of a work item is on vacation or on sick leave).

1. In the User Account page, click Delegate. The Delegation page opens.

2. Click Search. The User Selector opens.

3. In the list of Users, select the user to whom you wish to delegate your work items, then click Select.

4. Click to open the calendar and select a starting date and an end date. Click to erase the date selected.

5. Click Save.

For a user to be valid for delegation, the following rules must be applied:• The new owner must be different from the current owner.• The new owner must have the same role (user type) as the current

owner.• The new owner must be at least in all the same groups of the current

owner.• It is always possible for a Staffing WebTop user (Taleo 7.5) and

Recruiting user (Taleo 10) to be the new owner.• If the current owner is not a Staffing WebTop user (Taleo 7.5), the new

owner must be a Manager WebTop user (Taleo 7.5).• If the current owner is a Share user (neither a Staffing WebTop user

(Taleo 7.5), nor a Manager WebTop user (Taleo 7.5), nor a Recruiting user (Taleo 10)), the new owner must also be a share user (neither a Staffing WebTop user (Taleo 7.5), nor a Manager WebTop user (Taleo 7.5), nor a Recruiting user (Taleo 10)).

• In Taleo Enterprise 7.5, an Administrator WebTop user is both a Staffing and a Manager WebTop user. In Taleo Enterprise 10, a Configuration user is also a Recruiting user.

• In Taleo Enterprise 7.5, a Staffing WebTop user can be assigned to an Administrator WebTop user. In Taleo Enterprise 10, a Recruiting user can be assigned to a Configuration user.


Career Sections

Career Section Administration Manual Chapter 4 - Career Sections

Description of the Career Sections Page

The Career Sections page allows you to view your organization career sections, create career sections and define settings (such as URLs, security settings, user accounts) specific to a career section.

To access the Career Sections page, click Career Sections in the Career Sections Setup page.

The language section allows you to view an element in a specific language. See “Language Configuration” setting on page 1-8.

The Refine by list allows you to filter career sections according to different criteria (for example, code, name, external, internal, etc.).

The Create link allows you to create a career section. See “Creating a Career Section” setting on page 4-4.

The Reorder link allows you to change the sequence number of career sections. See “Defining the Sequence of Career Sections” setting on page 4-2.

In the Career Sections list, the icon in the first column indicates in which language(s) an element is activated. If an element is unilingual, an abbreviation of the language is displayed. For example, EN

for English. If an element is multilingual, the icon is displayed. When mousing over the icon, the languages in which the element is available are indicated.

Also, in the Career Sections list, the code, name, type (internal, external, agency portal), sequence (that is the order in which career sections were created) and status of the career section are provided. For more information on statuses, see “Status” setting on page 1-8.

In the Actions column, the Delete button allows you to delete specific career sections and the Duplicate button allows you to copy a career section.

Before you can delete career sections whose status is Inactive, you must delete (not simply “unpost”) all requisitions posted on the career section.



Numbers on the right side indicate the number of career sections displayed on the current page and the total number of career sections in your organization. For example, “1-14 out of 56“. If the list spans multiple pages, links to these pages are displayed immediately to the right.

Defining the Sequence of Career SectionsYou have the ability to change the sequence number of career sections by using the Reorder option available in the Career Sections list. The sequence can be modified to redirect a candidate to the right career section.

The sequence defined in the Career Section Reorder page is used when a message must be sent to a candidate and the system needs to find the career section where a job is posted. For example, according to the sequence in the illustration below, if we need to find an external career section, the system will first look for the “2 - Corporate” career section. If the job is not posted in this career section, the system will look for the “3 - Career Fair”, then the “4 - Students”, etc.

The sequence used to evaluate to which career section to redirect a candidate coming from a job specific URL (from a job board, a job posting notification, etc.) stays unchanged.

• In the case of an internal candidate, the system redirects the candidate to internal career sections first, going from the lowest sequence number to the highest sequence number. If the job is only posted externally, the system scans external career sections, from the lowest sequence number to the highest sequence number.

• In the case of an external candidate, the system redirects the candidates to external career sections, going from the lowest sequence number to the highest sequence number.



Viewing Information Regarding a Career Section

To access a career section, click the name of a career section in the Career Sections page.

The Career Section view page contains information about the career section: Properties, Career Section URL, Career Portal Pages, Security Settings, Sign In, User Accounts, Self-Registration and User Name. For more information on each of these sections, see “Creating a Career Section” setting on page 4-4.

The Language section allows you to view an element in a specific language and create an element in a new language. See “Language Configuration” setting on page 1-8.

The Show/Hide link allows you to display or hide elements.

The Edit User-defined Labels link allows you to personalize labels in the career section. See “Personalizing Labels of a Career Section” setting on page 4-41.

The History section provides information such as the date and time of an event, a description and details on an event, as well as the “actor” (person or system) who performed the event. See “History” setting on page 1-7.



Creating a Career Section

Path: Career Sections

1. To create a career section, click Create in the Career Sections page. Then configure settings in each of the following sections.

PropertiesPath: Career Sections > Properties

Configure the following fields. Mandatory fields are marked with a red square.

General

1. Enter a code, a name and a description. The name must be unique and cannot be used for any other career section.

2. Specify the type of career section you wish to create:

3. Specify if you wish to use an anchor on refresh. When activated, if candidates make a change that causes the system to update the page that is currently displayed, the system displays the section (of the updated page) the candidate was at when he/she made the change. (In version 7.0, the system displayed the top of the updated page and candidates had to scroll down to the section they were at prior to the refresh).

4. Specify if you wish to enable the radius search. When the radius search is enabled, candidates have the ability to search for jobs based on the zip/postal code. Candidates enter a zip/postal code and specify the distance from the work location for which they want to search (i.e., 1 to 100 miles or kilometers). Candidates then select a work location (only work locations that contain posted requisitions are displayed). The system then presents the positions available in the selected work location. Each work location is displayed as a hyperlink. When clicking the hyperlink, a pop-up window opens containing a Google map of the work location address.

It is recommended to implement this feature where you have multiple work locations concentrated in a single geographic area as well as for audiences where location is an important driver in employment (for example, hourly). The radius search can be used globally (it is not only for US locations). For information on how to configure work locations, refer to the SmartOrg Administration Manual.

Internal Available to candidates already working for your organization.External Available to candidates who are interested in current employment

opportunities in your organization.Agency Portal Career sections that may be used by recruiting agencies or agents.



5. Specify if you wish to display links allowing to withdraw submissions in the My Submissions page and My Referrals page.

6. Specify if you wish to allow candidates to deactivate their account in the My Account page.

7. You can offer people who visit your career sites the opportunity to create RSS (Real Simple Syndication) job feeds. Thereafter, they receive notification (the job title and a short description) via their RSS reader of jobs that correspond to the job search criteria they specified in career sections. If a job is posted in multiple languages, the language of the RSS feeds a person receives corresponds to the language preference the person specified. The criteria currently available for RSS feeds are: Job Field and Location. The database setting that controls whether setting is displayed in the Administrator WebTop (Taleo 7.5) and Configuration (Taleo 10) is “off” by default; please contact Taleo if you want to have this setting activated. RSS is not available for Agency portals.

Click the Enable the RSS feature field and then click Yes in the list.

The job feeds include only jobs that conform to a person’s permissions at login. For example, the job feeds an external user receives do not include internal job postings even if his/her search criteria match the internal job profile.

To edit the default labels and system messages related to RSS, see “Personalizing Labels of a Career Section” setting on page 4-41.

Posting



1. Specify if you wish this career section to be selected by default when posting a requisition via the Staffing WebTop (Taleo Enterprise 7.5) or Recruiting (Taleo Enterprise 10) (displayed in the Configure Posting on Career Sections page).

2. Indicate the default posting start date in the Staffing WebTop (Taleo Enterprise 7.5) or Recruiting (Taleo Enterprise 10) (displayed in the Configure Posting on Career Sections page). Possible values are: 1 week from today, 2 weeks from today, Next Monday, Today, Tomorrow.

3. Indicate the default posting end date in the Staffing WebTop (Taleo 7.5) or Recruiting (Taleo 10) (displayed in the Configure Posting on Career Sections page). Possible values are: 5, 7, 14, 30, 45, 60, 90 days later; ongoing.

1

2 3

4. Specify if you wish to display the job posting date in the My Submissions page and the My Referrals page.

Candidate Communication Agent

The Candidate Communication Agent module is available for an additional fee. Once purchased, it must be activated by Taleo Customer Support. For more information, communicate with your Taleo representative.

The Candidate Communication Agent section contains two core features:

• user-defined job submission statuses• email messages

The Candidate Communication Agent allows candidates to always be informed of where they are in the process (they can view messages and the status associated to their job applications).



1. Specify if you wish to display user-defined job submission status in the My Submissions page and My Referrals page. For more information on how to personalize job submission statuses, see “Job Submission Statuses” setting on page 9-19.

2. Specify if you wish to display the link “View Email Messages“ in the My Submissions page. Candidates can always be informed of where they are in the hiring process. They can see messages relating to their job submission. Messages can be emails or detailed text regarding the status of their job application. This feature provides an alternate means for candidates to receive email messages. To receive email messages, candidates must have an active email address. Only email correspondence is displayed. Paper, fax and Onboarding correspondence is not displayed. Also, only job specific email correspondence (sent to the candidate's email and that has the text tracked in the system) is viewable by the candidate

Candidates have the ability to view messages online. They can also print messages and delete them. When viewing a list of messages, the following information is provided:

• The title of the message• The name of the person who is sending the message.• The date and time when the message was sent.• The requisition for which the message is intended.Messages are retained as long as the candidate's file is active and the candidate has not deleted the message.

URL

1. Provide an alternate job list URL. When a candidate is in a career section, the Alternate Job List URL provides a point of return to the Job List when the candidate clicks Exit, Return to Job, email URL or Forgot Password.

2. Provide an alternate candidate profile URL. When a candidate clicks on one of the Profile URLs, the alternate profile URL provides an alternate profile link. This will redirect the candidate to any other URL of the standard profiler flow.

Application Flows

1. You can attach more than one type of application flow to a career section. If desired, specify a job-specific application, job-specific referral, candidate profile, or referral profile.

Job-specific application Application flow that allows candidates to apply for a specific job.



To make modifications to the application flows selected, you must deactivate the career section. However, you can also make modifications without deactivating the career section. To do so, access the Application Flow Properties edition page in the Career Section view page. See “Application Flow Properties” setting on page 4-10.

2. Specify if users will be able to delete their attachments.

3. Specify if you want to display the Access my profile link in the career section.

4. If you enter an email address in the Email address used to apply field, candidates will have the ability to apply via email instead of going through the application flow. When a candidate clicks the Apply button, an email browser window containing a pre-populated address opens and the candidate simply submits his/her application via email (instead of going through the online submission process). The candidate can apply for the job while remaining in the same submission page. Once the candidate has completed the email, he/she will remain on the same page of the career section. This is useful for an organization whose locations are not all using the Staffing WebTop (Taleo 7.5) or Recruiting (Taleo 10) and want to use this feature to have a central location for candidates.

Taleo Enterprise 7.5: You must activate the following setting to enable users to view the Apply Online Option column in the Staffing WebTop: Allow to change the Apply Online option when posting to corporate career sections.Path (Taleo 7.5): Administrator WebTop > Setup > Global Setup > Process > Sourcing > General

5. Ensure that in the Application Flows section, the job-specific application flow you want to make mandatory is displayed in the Job-specific Application field. If it is not, select the appropriate one from the list.

Job-specific referral Application flow that allows referrers to apply for a specific job on behalf of a candidate.

Candidate profile Application flow that allows candidate to enter a general profile.

Candidate profile - referral Application flow that allows referrers to enter a general profile on behalf of a candidate.



If you set the Always force this Career Section’s job-specific application flow setting to Yes, the current career section's flow is applied when a candidate applies for a job through the career section. Note that if the job is not posted on the current career section, the candidate is unable to edit the submission.

If you set the setting to No, the system locates the first available career section (according to Career Section Number and starting with external ones) in which the job is posted and displays that flow to the candidate even if the candidate is visiting another career section.

Levels displayed in the Candidate Profile

1. Select the Job Field, Location and Organization levels you want the system to display in the candidate profile flow by clicking the corresponding check box.

For example, if you selected Category and Function in the Job Field Levels section, when candidates later displayed a page in the profile flow that contained a Job Field section (e.g. an employment preferences page), the system would display a drop-down list for Category and a second drop-down list for Function. Candidates could thereby specify a Job Field category and function.

Authentication Privacy Agreement

Taleo supports two approaches to presenting privacy agreements to candidates.

Approach #1: The first approach consists of using a primary privacy agreement that can appear when a candidate visits a career section for the first time. Clients can tie one privacy agreement to each career section.

Approach #2: Separate from the primary privacy agreement is the ability for clients to create contextualized privacy agreements that can appear when a candidate applies for a specific job. The agreement presented in this case is dynamically defined based on the organization and location(s) of the job to which the candidate is applying for.

Clients can choose to implement only one approach, both approaches, or neither of these approaches. The settings for both approaches are defined below.

To implement approach #1:

1. In the Name list, select the primary privacy agreement that will be displayed when a candidate visits the career section for the first time. If no privacy agreement is selected (that is, you selected Not Specified in the list), then no agreement is displayed to candidates when they initially log in. Choosing Not Specified means that you have decided not to implement approach #1.

The agreement is not tracked in the Tracking tab. When migrating to version 7.5, if your organization has an existing privacy agreement, this agreement will be migrated. See “Statements” setting on page 8-0.

2. In the Display the privacy agreement before, specify where the privacy agreement will appear in the career section. Possible options are before the Login page or the Registration page. This setting only applies to the primary privacy agreement and is maintained for backwards compatibility when migrating to version 7.5.



To implement approach #2:

1. Specify if you wish to display a privacy agreement at the beginning of the job submission flow.

If you select Yes:• the contextualized privacy agreement is displayed if one exists

for the requisition's organization, location and career section user type. The agreement is tracked in the Tracking tab. Note: The contextualized privacy statement will only appear to the candidates; the agent or referrer will not see the contextualized privacy statement.

• if no contextualized privacy agreement exists for the context, the primary privacy agreement is displayed. The agreement is not tracked in the Tracking tab. Therefore, to ensure proper tracking, it is recommended that a contextualized privacy agreement be defined at the highest levels of either Organization or Location so that at least one agreement will always be configured to appear, if this is desired by the client.

• if no global privacy agreement is defined and no contextualized privacy agreement exists for the context, the candidate will go past the agreement page without ever seeing it.

If you select No, no contextualized privacy agreement will appear. In effect, choosing No means that you have decided not to implement approach #2.

Corporate Brand

1. Select the corporate brand. See “Branding” setting on page 10-0.

Theme

1. Select a theme. See “Themes” setting on page 11-0.

Application Flow PropertiesPath: Application Flows > [click the name of application flow]

In this section you can make modifications to the application flows selected without deactivating the career section.

1. You can attach more than one type of application flow to a career section. If desired, specify a job-specific application, job-specific referral, candidate profile, or referral profile.

Yes When set to Yes, a contextualized privacy agreement is displayed when a candidate applies for a specific job.

No (default value)

Job-specific application Application flow that allows candidates to apply for a specific job.

Job-specific referral Application flow that allows referrers to apply for a specific job on behalf of a candidate.

Candidate profile Application flow that allows candidate to enter a general profile.

Candidate profile - referral Application flow that allows referrers to enter a general profile on behalf of a candidate.



Career Section URLPath: Career Sections > [click a career section]

You can create additional career section URLs that you can later add to different areas of the career section or to email correspondence. How might you use such a URL? For example, rather than have candidates start from the job search page, you might want them to go to the portal and log in to the My Submissions page. You could create a specific career section URL for this purpose.

1. In the Career Section page, click Add URL. The New Career Section URL page opens. Note that the career section must be inactive for the “Add URL“ link to appear.

2. Enter a code.

3. Select a default language.

4. Select the default page that will be displayed when accessing the career section. Possible value are:

• Basic Search• Advanced Search• Job List• Job Description• My Submissions• My Job Cart• Personalized Job List• Job-specific Application• Candidate Profile• Job-specific Referral• Candidate Profile - Referral

5. Specify the URL parameters of the page where candidates will land.

6. Click Save.

In the Career Section page, if you click Show next to Career Section URL, the career section URLs are listed. If you click Preview, the page where the career section will open is displayed. All changes made in the preview page are also done in the actual career section.



Below is an example of how to use this feature to embed a link in any career section pages giving access to the general profile.

1. In the Career Section Administration module, click Career Sections then select the career section where you want to make the general profile link available. The career section must be deactivated (Inactive).

2. Click Add URL next to Career Section URL.

3. Enter a code.


5. In the Default Page field, select Candidate Profile.

6. Click Save.

7. Activate the career section.

8. Go back to the Career Section page and click Show next to Career Section URL.

9. Copy the URL you just created. This URL only represents part of the complete URL you need.

10. Paste the URL at the end of the desired zone URL. This way you will have the complete URL giving access to the general profile.

Before

After - Complete URL

11. You can now use the complete URL and put it in any career section pages. To do so:

11a) In the Career Section Administration module, click Career Sections then select the desired career section.

11b) Click Show next to Career Portal Pages.

11c) Click the career portal page where you want to add the URL link. For example, Basic Search.

11d) Click Edit User-defined labels.

11e) Select the label where you want to embed the URL link. The HTML Editor must support the label selected. For example, Description1.

11f) Click Edit next to Properties.

11g) In the Override field, click this icon . The Link window opens.

11h) Paste the complete URL in the URL field then click OK.



11i) If desired, you can modify the aspect of the link using HTML Editor options. For example, you could write General Profile, in bold orange.

11j) Click Save. If you go to the career section Basic Search page, you will see the new link giving access to the general profile.

With URLs, you have the ability to embed a source ID, a media ID or an event ID in a URL to redirect candidates to a career section.

URL and Source ID

Put the “src=” parameter plus a source ID in the URL. For example:

https://abc.taleo.net/careersection/5/jobdetail.ftl?lang=en&job=51380&src=JB-10088

By doing that, the right source is automatically selected when a candidate applies for a job. This feature is available for any valid sources. Note that source IDs are available in the Administrator WebTop Source Tracking module (Taleo Enterprise 7.5), in the Corporate Sources List.

URL and Media ID

Put the “src=” parameter plus a media ID in the URL. This parameter can only be used for eQuest.

URL and Event ID

Put the “src=” parameter plus an event ID in the URL. For example:

http://v750dev.qa.rsft.net/careersection/2/jobapply.ftl?job=7397&src=EV-001

By doing that, the right event is automatically selected when a candidate applies for a job. It provides you the ability to track which events, banners or online campaigns are attracting the most candidates to your organization career section. Note that event IDs must be valid and active and they must have been activated in the Administrator WebTop Source Tracking module (Taleo Enterprise 7.5), in the Events page.

Event IDs are case sensitive. For example, ev-001 and EV-001 are two distinct Event IDs.

If you decide to use this feature, you should also take advantage of the option Hide the “Source Tracking“ block if it is pre-filled. The two features together will give a higher degree of accuracy on the sourcing analytics. If the setting Hide the “Source Tracking“ block if it is pre-filled is set to Yes, the Source Tracking block is not displayed but the event ID information is sent automatically to the Taleo solution. If the setting Hide the “Source Tracking“ block if it is pre-filled is set to No, the Source Tracking block is displayed and the value in the Source Tracking block is filled automatically with the event ID of the URL. With the above example, EV-001 would be displayed automatically.

(Path (Taleo 7.5): Administrator WebTop > Career Sections > Application Flows [select an application flow containing the Job Sourcing Tracking block] [click the Job Sourcing Tracking block] > Edit)



(Path (Taleo 10): Configuration > (Career Section) Administration > Application Flows [select an application flow containing the Job Sourcing Tracking block] [click the Job Sourcing Tracking block] > Edit)



Career Portal PagesPath: Career Sections > [click a career section] > Career Portal Pages

The Career Portal Pages section displays the list of career portal pages associated with the career section. The career portal pages that appear on the list (such as Basic Search, Advanced Search, Job List, and Personalized Job List) can vary from one career section to another.

Search tabs order (if all are activated) are: Basic Search, Advanced Search, Jobs Matching My Profile, All Jobs. Note that when the Jobs Matching My Profile page is set to be displayed, if a candidate clicks on the Jobs Matching My Profile tab, the candidate is asked to sign in if he/she has not already signed in. If the candidate has not created a general profile or has not applied to at least one job, he/she will not see any jobs and the following message will be displayed: “You don't have a candidate profile for the moment”.

It is not possible to change the order of search tabs (for example, the Advanced Search tab cannot appear before the Basic Search tab). However, it is possible to disable any search tabs that you do not want to use in a career section.

Basic Search is the default search type. If Basic Search is not selected, the Advanced Search becomes the default. If Basic Search and Advanced Search are not selected, the All Jobs search becomes the default. If Basic Search, Advanced Search and All Jobs are not selected, My Jobpage becomes the default and candidates are required to log in.

The following links are available on certain career portal pages:

To view career portal pages, in the Career Section page, under Career Portal Pages, click Show.

To edit properties of each career portal page, click the desired career portal page then click Edit Properties.

Basic Search

This feature allows candidates to perform basic searches using criteria such as the job number, the job field, the location, etc.

Edit Properties To modify properties of the career portal page.Edit User-defined Labels To modify labels. See “Personalizing Labels of a Career Section”

setting on page 4-41.Edit Layout To modify the layout of a job. See “Editing the Layout of a Job”

setting on page 4-58.

Setting DescriptionDisplayed When set to Yes, activates the Basic Search in the career section.Display the organization search control

When set to Yes, the Organization search criteria is displayed in the career section.

Display the search criteria section expanded

When set to Yes, search criteria in the career section are expanded. When set to No, search criteria are collapsed; to see them, candidates must click Show Search Criteria. By default, search criteria are expanded.



Keywords Field and Basic Search

When creating a search for jobs on the Basic Search page, candidates can enter partial words composed of the first three or more characters in the Keywords field. Using partial words in the Keywords field, candidates can create search strategies that will usually retrieve more jobs than similar searches that include only complete words.

Candidates can enter multiple partial and complete words in the Keywords field. This offers candidates more possibilities in creating search strategies.

The search engine treats each search term in the Keywords field as if it ended with a wildcard, whether the term is a complete word or not. The search engine does not, however, apply a wildcard to the beginning of search terms.

The search engine searches the following fields for terms entered in the Keywords field: Job Title, Job Description, Principal Location and Qualifications.



Advanced Search

This feature allows candidates to perform advanced searches using more criteria than the basic search. For example, the job number, the job field, the job type, the job status, the location, the work shift availability, the education level, etc.

Setting DescriptionDisplayed When set to Yes, activates the Advanced Search in the career section.

Display the job number search control

When set to Yes, the Job Number search criteria is displayed in the career section.

Display the job field search control

When set to Yes, the Job Field search criteria is displayed in the career section.

Display the schedule search control

When set to Yes, the Schedule search criteria (e.g., Full Time, Part Time, etc.) is displayed in the career section.

Display the job type search control

When set to Yes, the Job Type search criteria (e.g., Summer Job, Internship, etc.) is displayed in the career section.

Display the location search control

When set to Yes, the Location search criteria is displayed in the career section.

Display the education level search control

When set to Yes, the Education Level search criteria (e.g., Bachelor’s Degree, Master’s Degree, etc.) is displayed in the career section.

Display the travel search control

When set to Yes, the Travel search criteria (e.g., Will travel 50% of the time) is displayed in the career section.

Display the organization search control

When set to Yes, the Organization search criteria is displayed in the career section.

Display the employee status search control

When set to Yes, the Employee Status search criteria (e.g., Regular, Temporary, etc.) is displayed in the career section.

Display the job level search control

When set to Yes, the Job Level search criteria (e.g., Entry Level, Team Leader, etc.) is displayed in the career section.

Display the shift search control

When set to Yes, the Shift search criteria (e.g., Day Job, Evening Job, etc.) is displayed in the career section.

Display the keyword search control

When set to Yes, the Keywords search criteria is displayed in the career section. The search engine returns keywords found in the job title, job description (internal if internal career section, and external if external career section), job qualifications (internal if internal career section, and external if external career section) and job locations. For example, if a candidate types “San Francisco” in the Keywords field, jobs in this location will be returned even if the word “San Francisco” does not appear in the actual text of the job description or qualifications.See also “Keywords Field and Advanced Search” setting on page 4-18.

Display the posting date search control

When set to Yes, the Posting Date search criteria (e.g., Today, Yesterday, Last 7 days, etc.) is displayed in the career section.



Keywords Field and Advanced Search

When creating a search for jobs on the Advanced Search page, candidates can enter complete words or partial words composed of the first three or more characters in the Keywords field. Using partial words in the Keywords field, candidates can create search strategies that will usually retrieve more jobs than similar searches that include only complete words.

Candidates can enter multiple partial and complete words in the Keywords field. This offers candidates more possibilities in creating search strategies.

The search engine treats each search term in the Keywords field as if it ended with a wildcard, whether the term is a complete word or not. The search engine does not, however, apply a wildcard to the beginning of search terms.

The search engine searches the following fields for terms entered in the Keywords field: Job Title, Job Description, Principal Location and Qualifications.

Job List

This feature allows you to configure standard fields and user-defined fields (UDFs) that will be included as columns in job lists. You have the ability to configure job lists by specific career sections. This flexibility enables you to provide more effective job search for specific candidate pools by displaying the most useful information.

The inclusion of user-defined fields allows client-specific data to be readily available in the list so that candidates do not have to open the job offer to find important details.

Display the urgent need job search control

When set to Yes, the Urgent Jobs search criteria is displayed in the

career section. Display the following user-defined fields related to the department

The list contains user-defined fields that can be used as search criteria.

Display the following user-defined fields related to the offer


Display the following user-defined fields related to the job


Display the search criteria section expanded

When set to Yes, search criteria in the career section are expanded. When set to No, search criteria are collapsed; to see them, candidates must click Show Search Criteria. By default, search criteria are expanded.

Setting Description



User-defined fields can be added to job lists, but they cannot be used to sort lists.

The following standard fields are available:

The Properties page contains the following settings:

Bonus fields Offer user-defined fieldsDate Closed QualificationsDate Opened Requisition NumberDate Posted Requisition TitleDepartment user-defined fields Requisition user-defined fieldsDescription ScheduleEducation ShiftJob Level Target Start DateJob Type TravelLocations Work LocationsNumber of Openings

Setting DescriptionDisplayed When set to Yes, activates the Job List feature.“Already applied for this job” icon displayed When set to Yes, the “Already applied for this job” icon is

displayed in the career section.



Search on multilingual jobs

When set to Yes, the multilingual job search is activated in the career section. When activated, candidates have the ability to access jobs in multiple languages in a single career section. This enables candidates to view jobs that match the search criteria entered, regardless of the language in which the job has been made available.For example, a job is created in English and was not translated into French. Candidates would access the career section and choose to search for jobs using the French language option. In version 7.0, only jobs that had been translated into French would be displayed. In version 7.5, links to jobs matching the criteria and available in other languages are displayed. In this scenario, jobs which are in English are now available to the candidate via a link located at the bottom of the page. The following information would be displayed:Jobs also available in: English (3) | French (2)Clicking on English (3) would display the three English jobs.

Setting Description



Default Sort Field Possible values Posting Date (Ascending Order), Posting Date (Descending Order), Job Title (Ascending Order), Job Title (Descending Order), Schedule (Ascending Order), Schedule (Descending Order), Location (Ascending Order), Location (Descending Order). Default value is Posting Date (Descending Order).

Location Level Displayed

Select the levels of location you wish to display in the Basic Search, Advanced Search and Search Results. Possible levels are Country, State/Province, Region, City. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Always show urgent need jobs on top of the job list

When set to Yes, urgent need jobs are displayed first on the search result list of the career section.

“Urgent Need Job“ icon displayed When set to Yes, the “Urgent Need Job“ icon is displayed in the

career section.Default number of positions displayed

Possible values are 5, 10, 25, 50, 100. Default value is 10.

Job Field Level Displayed

Select the levels of job field you wish to display in the Basic Search, Advanced Search and Search Results. Possible levels are Category, Function, Specialty. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Organization Level Displayed

Select the levels of organization you wish to display in the Basic Search, Advanced Search and Search Results. Possible levels are Company, Department, Division. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Setting Description



Personalized Job List

In a career section, candidates who have completed a job specific application or a general profile have the ability to access jobs that match the preferences they have set in their general profile. Candidates simply need to click the Jobs Matching My Profile link, and they are presented with a list of available jobs.

Setting DescriptionDisplayed When set to Yes, activates the Job Matching My Profile feature.

“Already applied for this job” icon displayed When set to Yes, the “Already applied for this job” icon is

displayed in the career section.Default number of positions displayed


Job field level displayed Select the levels you wish to display in the career section, that is Category, Function, Speciality. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Organization level displayed

Select the levels you wish to display in the career section, that is Company, Department, Division. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.


When set to Yes, urgent need jobs are displayed first on the search result list of the career section.



Search on multilingual jobs

When set to Yes, the multilingual job search is activated in the career section. When activated, candidates have the ability to access jobs in multiple languages in a single career section. This enables candidates to view jobs that match the search criteria entered, regardless of the language in which the job has been made available.For example, a job is created in English and was not translated into French. Candidates would access the career section and choose to search for jobs using the French language option. In version 7.0, only jobs that had been translated into French would be displayed. In version 7.5, links to jobs matching the criteria and available in other languages are displayed. In this scenario, jobs which are in English are now available to the candidate via a link located at the bottom of the page. The following information would be displayed:Jobs also available in: English (3) | French (2)Clicking on English (3) would display the three English jobs.


career section.Maximum number of jobs displayed in the personalized job list

Possible values are Unlimited, 10, 15, 20 and 40. Default value is Unlimited.

Setting Description



My Job Cart

If this feature is activated, candidates have the ability to conduct job searches and select jobs that they wish to place in their job cart for later review.

Default Sort Field Possible values Posting Date (Ascending Order), Posting Date (Descending Order), Job Title (Ascending Order), Job Title (Descending Order), Schedule (Ascending Order), Schedule (Descending Order), Location (Ascending Order), Location (Descending Order). Default value is Posting Date (Descending Order).

Location Level Displayed

Select the levels you wish to display in the career section, that is World Region, Country, State/Province, City. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Setting DescriptionDisplayed When set to Yes, activates the My Job Cart feature.

Setting Description



Default number of positions displayed

Allows you to specify the number of positions displayed in My Job Cart page. Possible values are 5, 10, 25, 50, 100. Default value is 10.

Default sort field Possible values Posting Date (Ascending Order), Posting Date (Descending Order), Job Title (Ascending Order), Job Title (Descending Order), Schedule (Ascending Order), Schedule (Descending Order), Location (Ascending Order), Location (Descending Order). Default value is Posting Date (Descending Order).

Location Level displayed Select the levels you wish to display in the career section, that is Country, State/Province, Region, City. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.


When set to Yes, urgent need jobs are displayed first on the search result list of the career section. Default value is Yes.


career section. Default value is Yes.Job Field Level Displayed

Select the levels you wish to display in the career section, that is Category, Function, Speciality. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Organization Level Displayed

Select the levels you wish to display in the career section, that is Company, Sector, Department, Division. Select the desired level by clicking with your mouse. For multiple selections, use the SHIFT key.

Setting Description



It is possible to select the icon representing the Job Cart. See the Themes module.

Path: Themes > [click a theme] > Input and Button Control Configuration > Job Cart Icon

My Saved Searches

When this feature is activated, candidates have the ability to select the search criteria they want for a specific job search, run the search, view search results and then save the search.

My Submissions

If you choose to display the My Submissions career portal page in a career section, candidates will have access to information (including the job description and job status) regarding all of their applications on job-specific acquisitions and their draft submissions. Jobs that have been updated since a candidate last visited the site will be highlighted.

On the My Submissions career portal page, the candidate has the opportunity to complete or withdraw draft submissions, and view or withdraw completed ones.

As a system administrator, you can specify if jobs manually matched to candidates in the Staffing WebTop and Manager WebTop (Taleo Enterprise 7.5) and Recruiting (Taleo Enterprise 10) will be displayed in My Submissions page. See “Matched Candidate Display” setting on page 9-23.

Setting DescriptionDisplayed When set to Yes, activates the My Saved Search feature.

Submission status (in the context of Career Section Workflows) and messaging capability are features available at extra cost to Taleo clients.



Setting DescriptionDisplayed When set to Yes, activates the My Submissions feature.

Ask reason for withdrawal

When set to Yes, the career section displays a field where candidates can provide the reason why they decided to withdraw their job submission.



It is possible to specify if jobs manually matched to candidates in the Staffing WebTop and Manager WebTop (Taleo 7.5) and in Recruiting (Taleo 10) will be displayed in My Submissions page. See “Matched Candidate Display” setting on page 9-23.

Path: (Global Configuration) Matched Candidate Display

My Referrals

The My Referrals career portal page provides candidates with a single list that brings together all of their respective referrals. The candidates can create draft referrals and complete them at a later time.

Withdrawal Reason is Mandatory

Before you can configure this setting, you have to set Ask reason for withdrawal to Yes. When Withdrawal Reason is Mandatory is set to Yes, a candidate who withdraws a submission or begins an application process and then quits the process before completing it or saving it as a draft, is requested to provide a reason.

The withdrawal action is entered on the candidate’s Tracking tab in the Staffing WebTop (Taleo 7.5) and in Recruiting (Taleo 10).


Allows you to specify the number of positions displayed in the My Submissions page. Possible values are 5, 10, 25, 50, 100. Default value is 10.

Setting Description



They can view their past and present referrals and withdraw any of them. The ownership period is 365 days (as was the case in Taleo Enterprise 7.0).

Setting DescriptionDisplayed When set to Yes, activates the My Referrals feature.



Ask reason for withdrawal

When set to Yes, the career section displays a field where candidates can provide the reason why they decided to withdraw their job submission. Default value is No. See illustration below.



Job Description

The Job Description allows you to display the job title as an hyperlink in the career section. When clicking the link, candidates are brought to a new page containing the complete job description. On this page, candidates are provided a link to go back to the job submission process. Candidates will return to the page where they were at and the data they entered before clicking the link will still be there.

Setting DescriptionDisplayed If set to Yes, activates the job description feature.Candidates must be logged and have an email address to send jobs to friend

If set to Yes, a Send this job to a friend link is displayed on the career section’s job description pages provided the candidate logs into the career section and has previously provided an email address. After candidates click the link on a job description page, they cannot modify the Your Email Address field on the Send this job to a friend page. This setting is designed to protect career sections (and candidates) from “email spoofing”. If set to No, the link is not displayed on the career section’s job description pages.



Requisition Balloon

The Requisition Balloon allows you to display a hover callout beside the job title containing a short description of the job. Candidates have the ability to view the job description at any point in time when they apply.

Search Query Balloon

The Search Query Balloon allows you to display a hover callout beside the Basic Search and Advanced Search. This callout contains search criteria of the last search that was performed.

Setting DescriptionDisplayed When set to Yes, activates the requisition balloon feature.

Setting DescriptionDisplayed When set to Yes, activates the search query balloon feature.



My Account

In a career section, My Account page allows candidates to configure the following account options.

• Personal information such as first name, last name, email address, phone numbers, address, social security number.

• Login information such as user name, password and security question and its answer.• Correspondence preferences.

Setting DescriptionDisplayed When set to Yes, activates the My Account feature.

SSN Validation (United States Only)

Activates the US social security number validation in personal information pages.

Candidate Personal Information User-defined Form

Allows you to select which Candidate Personal Information user-defined form will be used.

Display the correspondence language

When set to Yes, allows candidates to configure the language in which they want to receive their correspondence. Set to Yes by default.

If you only activated one language, the correspondence language selector will not be displayed in the career section even if this setting is activated.

The languages listed in the career section My Account page are not limited to the languages available in the career section.

See Best Practices on next page.



Display the job posting notification setting

When set to Yes, allows candidates to specify if they wish to receive job posting notifications. Set to Yes by default. See Best Practices below.

Display the email acknowledgment setting

When set to Yes, allows candidates to specify if they wish to receive email acknowledgements. Set to Yes by default. See Best Practices below.

Display the rejection letter setting

Best practices regarding the above last four options:• If you decide not to display any of the option, candidates will not see

the Correspondence block in My Account page.• Though it is possible to not display these options to candidates, it is

recommended to activate these options and to provide candidates with the choice to deselect them.

• It is recommended to disable the options you are not using. For example, if you are not using job posting notifications, you should disable it.

• If your process relies on notifications to communicate specific data to candidates, you should consider eliminating the candidate’s ability to deselect that type of correspondence.

When set to Yes, allows candidates to specify if they wish to receive rejection letters. Set to Yes by default. See Best Practices below.

Setting Description



Access Management

Access Management gives you access to user-defined labels that can be customized in the following career section pages:

• Sign In page• New User Registration page• Forgot Your Password page• Forgotten User Name page

For more information on how to modify labels, see “Personalizing Labels of a Career Section” setting on page 4-41.

Security SettingsPath: Career Sections > (Global Security) Internal Career Sections

Path: Career Sections > (Global Security) External Career Sections

Path: Career Sections > (Global Security) Agency Portals

In the Security Settings section, settings are specific to one career section. As opposed to global security settings which are set for all career sections of a particular type (internal, external and agency portal). See “Global Security” setting on page 12-0.

Setting Values DetailsRequire users to sign in before accessing the Job List

Yes, No (default) To gain access to the job list, candidates must provide a user name and password.

Require users to sign in before accessing job descriptions

Yes, No (default) Candidates must provide a user name and password to view the job description.

Allow users to change their user name Yes (default), NoActivate SSL encryption. Yes, No (default)



Log the user out when the browser is closed or when the URL location is changed or when the last page of the flow has been reached.

Yes, No (default) A career section security setting that can be activated to log candidates out of a career section automatically if they close a browser window, change the URL displayed in the browser Address field or arrive at the last page of an application flow.

The setting, implemented in service pack 9 and later, replaces the following setting: Log the user out when the last page of the flow has been reached, then display the main Job List if the user attempts to go Back.

Use this phone number as hotline for users who encounter login problems.

N/A Enter a number that will direct the candidate to the service hotline. If the candidate does not have an email address, the system will display a message indicating to contact the customer support hotline to receive a new password verbally.

Setting Values Details



Sign In

Path: Career Sections > [click a career section] > Sign In


User Accounts

Path: Career Sections > Internal Career Sections > User Accounts

Path: Career Sections > External Career Sections > User Accounts

Path: Career Sections > Agency Portals > User Accounts

Self-Registration

Path: Career Sections > [click a career section] > Self-Registration

Allow new users to register in system Yes (default), No New candidates can access a career section.

Display the link “Forgot your user name?“ Yes (default), No Display the link “Forgot your password?” Yes (default), NoShow explicit error messages to users at login.

Yes (default), No

Setting Values DetailsNumber of incorrect sign-in attempts allowed per user before his/her account is lockedPeriod during which the system prevents access to an account that has been lockedUse the following authentication method Login Page

(default), Single Sign-On

Available for internal career sections only.

Activate the Career Section Single Sign-On Configuration Wizard

Yes, No (default) Available for internal career sections only.

Setting Values DetailsAsk new users to provide a password when they register

Yes mandatory (default), Yes, No

Ask new users to confirm their password when they register

Yes (default), No)



User Name

Path: Career Sections > [click a career section] > User Name

Ask new users to provide their email address when they register

Yes mandatory, Yes (default), No

If you select No, Login Without email is enabled. Candidates can log in using their user name. If you select Yes mandatory, new candidates are requested to provide an email address. If you select Yes, new candidates are able to enter their email address, or their user name.

Ask new users to confirm their email address when they register

Yes, No (default)

Activate the registration confirmation page Yes, No (default)Number of username attempts before closing the session

Unlimited (default), 3, 5, 10, 15, 20, 100

When set to Unlimited, the list displays all user IDs. When another value is specified, internal users who might attempt to use user information for malicious purposes will be unable to capture the list of all registered user IDs.This setting is available only in service pack 11 and later versions.

Setting Values DetailsActivate this user name security policy NoneRequire user names that contain at least X characters

4

Require user names that contain no more than X characters

100

The user name must have at least 4 characters and no more than 300.

The only allowed characters are: abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789-_.@.




Changing the Technical Help Information Type and Content for a Specific Career Section

Taleo clients can add their own technical help — which can take the form of a text, a URL link or an email address — to their career section.

Providing technical help improves the candidate experience of those candidates who encounter issues and ensures that they can successfully complete the application process and perform other tasks such as job searches.

This feature is available in In Taleo 7.5 SP14 and later and in Taleo 10 SP3 and later.

Clients who already provide technical help in another form on career sections have the option of disabling the Technical Help Information feature across all their career sections or on a specific career section.

If technical help is enabled, the link is displayed at the upper-right and bottom-right corners of career section pages bearing the top and bottom “bars”. The location of the links cannot be modified.

Prerequisite: Taleo Enterprise 7.5 and configure the “Technical Help Information Type” setting on page 9-10 setting.

Path: Administrator WebTop > Career Sections

1. Click the name of the career section you want to modify.

2. If the career section’s status is Active, click Deactivate.

3. Click Edit next to Properties.

4. Click the Technical Help Type field and select the value you want to assign to the career section.

5. If appropriate to the value you selected, enter the help text, help link or help email address in the Content box.

6. Click Save.

7. Click Activate if you want to change the career section’s status to Active.

Result

If you selected Text or Link, the technical help content you specified will be displayed to candidates in the career section. If you selected None, no Technical Help content will be displayed in the career section (regardless of the global Technical Help Information Type value). If you selected Default and the value of the global Technical Help Information Type setting is None, technical help will not be displayed. If you selected Default and the value of the global Technical Help Information Type setting is Text or Link, the help text, help link or help email address displayed to candidates will be the one you specified in TexTool resource ID 2116390.



Setting Default Search Criteria

It is possible to preconfigure job searches for specific career sections to present specific jobs to candidates. For example, if you which to have a career section for Java programmer jobs, you can set search criteria in order to only present Java programmer jobs to candidates. Another example could be to set search criteria to only display part-time jobs.


1. Click a career section.

2. Click Show next to Properties.

3. Click Create next to Job Search Filter. The Job Search Filter Editor opens.

If a career section is active and no job search filter has been defined, the Create link is not available beside Job Search Filter.

4. Set the properties.

Setting DescriptionFilter on Career section OLF Structure

When set to Yes, the search engine filters jobs according to the OLFs specified in the Job Search Filter page (that is, the page that appears once you click Save). For example, if you select the location “Canada”, only jobs offered in Canada are displayed in search results.

Filter on Urgent Jobs When set to Yes, only urgent jobs are displayed in search results.

Editable Filter When set to Yes, search filters that you have specified are prefilled in the career section. For example, if you select the filter “Day Job”, this criterion will be selected by default in the career section Advanced Job Search page.

Keywords If you enter a keyword, only jobs containing the keyword are displayed in search results. For example, if you enter “Java Programmer”, only jobs looking for Java programmers are displayed in search results.

5. Set advanced search filters. For example, if you select “Day Job” and “Part-time”, only part-time day jobs will be displayed in search results.

6. Click Save.

7. If you wish to add criteria for Organizations, Locations and Job Fields, click Add in the Job Search Filter page, select the desired criteria then click Select.



Viewing and Modifying Job Filter DetailsPath: Career Sections

Once job filters have been defined, it is possible to view the elements selected for the filter.



3. Click View Filter Details next to Job Search Filter. The Job Search Filter page opens.

4. To modify filter properties as well as advanced search criteria, click Edit next to Properties, make required changes then click Save.

5. To add OLF elements, click Add next to Locations, Job Fields and/or Organizations.

6. To remove OLF elements, click Remove next to each OLF element.

Removing Search FiltersPath: Career Sections

Once job filters have been defined, it is possible to remove them. Note that to remove a filter, the career section must be inactive.



3. Click Remove Filters next to Job Search Filter.

4. Click Yes in the message box that appears.



Personalizing Labels of a Career Section

Path: Resource Administration

The ability to modify the text associated with labels, help panels, and icons used in a career section gives you a high degree of control over the look and feel of the career sections used in your organization.

To modify labels, the status of the page must be Inactive or Draft.

For information on how to modify the labels in application flows, see “Modifying Labels of an Application Flow Block” setting on page 5-9.

1. In the Career Section Setup page, click Product Resources.

2. In the Resource Administration page, click Show Identifiers to display the resource ID associated to each standard field. You will notice that a series of number appears in front of each standard field. This is the resource ID.

3. In the Career Section Setup page, click Career Sections, then open the career section containing the label you wish to modify.

4. Click Show next to Career Section URL.

5. Click Preview under the Actions column.

It is possible to remove help panels or to modify their pixel size in the Theme. See “Themes” setting on page 11-0.

The explanations provided in this section show how to modify labels in a particular career section. You can, however, perform a global change using TexTool. If you edit the text associated with a label as described in this section and later edit the same item globally using TexTool, the second change is applied globally with the exception of the career section(s) that you customized individually.Resources that were customized individually have “-X” at the end of the resource number. E.g.: 123456-X.For more information about TexTool, please contact Taleo.



6. Click the URL contained in the message.

7. The career section opens and resource IDs are displayed in front of each label. If an “X” appears at the right of the resource ID, this means that the label was already overriden.

8. Copy (CTRL + C) the resource ID of the label you wish to modify. For example, “97823” for the “Basic Job Search” label.

9. Go back to the Career Section Administration module and open the career section containing the label you wish to modify.

10. Access the career section page where the label is used. See “Locating Career Section Labels” setting on page 4-46. In our example, the label we wish to modify is contained in the Basic Search page. So we need to click Show next to Career Portal Pages, then Basic Search.

11. Click Edit next to User-defined Labels.



12. In the Refine by list, select Resource Number, paste (CTRL + V) the resource ID of the label you wish to modify in the empty field, then click Refresh. In our example, we pasted the “97823” ID.

13. Click the name of the user-defined field. In our example, it is “BasicJobSearchPageTitle”.


15. Enter the new label in the Override field. For example, Basic Search.

16. Click Save. If you go back to the career section, you will see that the label is now Basic Search (and not Basic Job Search).



Removing Labels in a Career Section

It is possible to not display a label appearing in a career section.

1. Perform steps 1 to 15 of “Personalizing Labels of a Career Section” setting on page 4-41.

2. Instead of typing a new label in the Override field, enter a space using the space bar on your keyboard.

3. Click Save. If you go back to the career section, you will see that the label is not displayed (the space where the label appeared is empty).

To make a global change to a label, TexTool must be used. For more information, contact your Taleo representative.



Viewing Labels Overridden in a Specific Language

Path: Career Sections > [click a career section] > (Career Portal Pages) Edit User-defined Labels

The language selector in the User-defined Labels page helps you quickly see labels that were overridden in a specific language.

1. In the User-defined Labels page, select the language in which you want to see labels that were overridden. For example, French.

2. Click Refresh.

3. In the Override column, labels overridden in the selected language are displayed.



Locating Career Section Labels

If you use Taleo Enterprise 7.5, the following table can help you locate a career section label you might want to personalize. The information in the second column is clickable and will bring you to a screenshot of the corresponding career section page.

Labels in this career section page Can be found in the Administrator WebTop (Taleo Enterprise 7.5), under this career portal pagePath: Career Sections [click a career section, then click Show next to Career Portal Pages

Basic Search Basic Search career portal page

Advanced Search Advanced Search career portal page

All Jobs Job List career portal page

Jobs Matching My Profile Personalized Job List career portal page

My Job Cart My Job Cart career portal page

My Saved Search My Saved Search career portal page

My Submissions My Submissions career portal page

My Referrals My Referrals career portal page

Description of a job Job Description career portal page

My Account My Account career portal page

All other labels Can be found right under Career portal pages.



Basic Search career portal page



Advanced Search career portal page



Job List career portal page



Personalized Job List career portal page



My Job Cart career portal page



My Saved Search career portal page



My Submissions career portal page



My Referrals career portal page



Job Description career portal page



My Account career portal page



Career portal pages



Editing the Layout of a Job

Path: Career Sections > [click a career section] > (Career Portal Pages) Show > Job List > Edit Layout

In addition, system administrators have the ability to configure the layout of a job in the following pages:

• Job List• Personalized Job List• My Job Cart• Job Description

You cannot change the order of lines once they are created. It is also impossible to insert a line between two other lines. For these reasons, it is important to finalize the order of the lines you plan to create (from top to bottom) and then to create the lines in that order.

System administrators have the ability to configure which information will be displayed regarding a job. For example, the job title, job number, work locations, posting date, referral bonus.

1. In the Career Section page, under Career Portal Pages, click Show.

2. Click Personalized Job List.

3. Click Edit Layout. The Portal Page Layout Editor opens. On the left, you have the list of available fields and labels that you can add to the layout. And on the right, you have the job layout used to organize the content and layout of the job.

4. To add a line, under Job Layout, select Add a Line in the drop-down list then click Add. The new line is displayed at the bottom of the list of lines

5. To delete a line, under Job Layout, click Delete Line that corresponds to the line you want to delete. The line is deleted immediately.

6. To add a label to a line, click the line under Job Layout. In the Available Labels section, click the label you want to add then click Add a Label. The label is added to the line you selected earlier.



(To add multiple labels at the same time, click each label you want to add then click Add a Label.).

Labels are used as titles. For example, if you added Description from the Available Labels section and Description from the Available Fields section (and in that order), the title “Description“ would appear on the career section, followed by the actual description of the job. For example:

7. To add a field to a line, click the line under Job Layout. In the Available Fields section, click the field you want to add then click Add a Field. The field is added to the line you selected earlier. (To add multiple fields at the same time, click each field you want to add then click Add a Field.)

8. To remove a label or field, select a line under Job Layout, then click the label or field you want to remove. Click Delete Selected Item at the top of the Job Layout section.

9. To change the order of a label or field, select a line under Job Layout, then click the label or field

whose position you want to change. At the top of the Job Layout section, click to move the

label or field one position to the left or click to move it one position to the right.

10. To add “white space“ between a label and a field, or between two fields, click a line, select Add a White Space, then click Add. A white box is displayed to indicate that a white space has been

added. To change the position of the white space, click to move the white space symbol one

position to the left or click to move it one position to the right.

11. To add a hyphen, colon, bracket, or parenthesis between a label and a field, or between two fields, click a line, select the item you want to add, then click Add. The item is displayed to

indicate that it has been added. To change the position of the item, click to move the item

one position to the left or click to move it one position to the right.

12. When you are satisfied with the content and layout, click Save.


Application Flows

Career Section Administration Manual Chapter 5 - Application Flows

Description of the Application Flows Page

The Application Flows page allows you to view and create application flows.

An application flow is a sequence of pages that a candidate has to complete when applying for a job or when submitting a profile in a career section. Application flows are also used by referrers, recruiters, hiring managers and agents to submit candidates, invite candidates to apply for a position, or enter information on behalf of candidates (for example, in an existing job-specific application, or a candidate profiler).

A career section can include more than one application flow. For example, a graduate student applying on a Campus career section might be given the choice of applying for a specific job or submitting a candidate profile. In the first case, the student would follow the Job-specific Application flow; in the second case, the student would follow the Candidate Profiler flow.

The following types of application flows are available:

• Job-specific Application• Job-specific Referral• Candidate Profile• Candidate Profile - Referrer• Request More Information• Invitation to Self-identify (see “Activating the Invitation to Self-Identify Flow” on page 5-16)• Application - Agency• Profile - Agency

The creation and management of application flows have undergone extensive changes in version 7.5. The implementation of a drag-and-drop system in particular enables system administrators to create and manage application flow pages and their respective elements far more easily and rapidly than before.

To access the Application Flows page, click Application Flows in the Career Sections Setup page.

The Refine by list allows you to filter application flows according to different criteria (for example, code, name, status, flow type, etc.).



The Create link allows you to create an application flow. See “Creating an Application Flow” on page 5-4.

In the Application Flows list, the code, name, flow type (for example, Job-specific Application, Job-specific Referral, Candidate Profile, etc.) and status of the application flow are provided. For more information on statuses, see “Status” on page 1-8.

In the Actions column, the Delete button allows you to delete specific application flows and the Duplicate button allows you to copy an application flow.

Numbers on the right side indicate the number of application flows displayed on the current page and the total number of application flows in your organization. For example, “1-14 out of 83“. If the list spans multiple pages, links to these pages are displayed immediately to the right.



Viewing Information Regarding an Application Flow

To access an application flow, click the name of an application flow in the Application Flows page.

The application flow view page contains the properties of the application flow as well as the different blocks, pages and actions contained in the application flow.

For information on the properties and on how to create an application flow, see “Creating an Application Flow” on page 5-4.

The History section provides information such as the date and time of an event, a description and details on an event, as well as the “actor” (person or system) who performed the event. See “History” on page 1-7.

Viewing the List of Career Sections that Use a Particular Application FlowYou can view the list of all the career sections to which a particular application has been applied. This is especially useful when you make changes to an application flow: you can quickly see all the career sections that will be affected by the changes.

1. On the Application Flows page, Application Flows list, click the application flow you want to examine.

2. Next to the name of the application flow, click View Associated CS. The system displays all the career sections that use the application flow.

Page

Block

Action



Creating an Application Flow

Path: Application Flows

1. In the Career Section Setup page, click Application Flows. The Application Flows page opens.

2. Click Create. The Flow Type Selector page opens.

3. Select the type of application flow you wish to create. Possible choices are:

• Job-specific Application• Job-specific Referral• Candidate Profile• Candidate Profile - Referrer• Request More Information• Invitation to Self-identify (see “Activating the Invitation to Self-Identify Flow” on page 5-16)• Application - Agency• Profile - Agency

4. Click Create. The New Application Flow page opens.

5. Provide a code, a name and a description. These fields are mandatory.

6. Specify if you wish to activate the career section progress bar. For more information, see “Configuring the Progress Bar” on page 5-11.

7. Specify if you wish to activate the autofill feature. For more information, see “Activating the autofill feature” on page 5-14.

8. Build the application flow.

8a) The Flow Building section contains two sections: Tools and Flow. The Flow section contains the pages that make up the application flow.

8b) To add a page in the application flow, under Flow Building, enter the title of the new page in the Add a Page field then click Create a Page. The system then displays the box that corresponds to the new page at the bottom of the Flow list.



8c) Repeat the previous step for each page you want to add to the application flow, assigning a unique title to each page.

8d) Each box in the Flow section is divided into three sections:

12

3

1 Name of the career section page. This name is visible to users.

2 The Block Ordering section includes a series of information blocks (the information that is displayed on the career section page).

3 Actions associated with the career section page.

8e) To add an information block to the application flow, click the appropriate information block in the Tools section and drag it to the Block Ordering section of the box that corresponds to the career section page in the Flow section.

The order of the information blocks in the Block Ordering section indicates the order in which the information is displayed in the application flow. In other words, the top information block in the Block Ordering section represents the information displayed at the top of the page; the box below it represents the information displayed immediately below the top information block and so forth. For this reason, you might want to modify the order of information blocks in the box. To do this, click an information block in the Block Ordering section and drag it to the desired position in the section.

The order of the boxes in the Flow list indicates the order in which the Web pages are displayed to candidates. In other words, the top box in the Flow list represents the first page in the application flow; the box below it represents the second page in the application flow and so forth. For this reason, you might want to modify the position of the box relative to the others in the application flow. To do this, simply click the title of the box and drag it to the desired position in the Flow section.



An information block can only appear once in an application flow.

8f) To remove an information block, click the block in the appropriate box in the Flow section and drag it to the Available Information Blocks section.

8g) To add an action in the application flow, click the appropriate action in the Available Actions and drag it to the Selected Actions section of any block. Possible actions are:

• Processing Answers for Disqualification Questions• Sending a Referral Acknowledgment Letter• Sending a Job Submission Acknowledgement Letter: This option allows you to send an

acknowledgment letter to candidates who reach the application flow Thank You page and who have submitted a complete job submission. You can add this action to all application flows (external, internal, agency and referral). When this option is used, you then need to activate the setting Send this acknowledgement only if the application is completed available when you click Sending a Job Submission Acknowledgement Letter in the flow page. The Send this acknowledgement only if the application is completed setting is available in service pack 9 and later.

An action can only appear once in an application flow.

8h) To remove a Web page from an application flow, locate the corresponding box in the Flow section and click Delete.

8i) Click Save when you have created all the pages that you want to include in the application flow.

Always click Activate to activate an element. An Active element can be used.

Defining Page PropertiesPath: Application Flows


2. Click the application flow containing the page where you want to define properties.



3. Under Page Ordering, click the desired page.

4. Click Edit next to Page Properties. The Page Editor opens.

5. Modify the properties as desired. Properties are different depending on the page selected.

Setting ValueName Name of the page.Page Title Title that can appear in the progress bar box as well

as at the top of each page. See “Providing titles to the progress bar boxes” on page 5-12.

Page Header Header that can appear in a career section, just above the sentence Required Information is signalled by this indicator. The page header can contain a maximum of 4000 characters and can be formatted using HTML options.

Display the Ctrl key for multiple selection hint

If you select Yes, the following sentence is displayed in the career section: “Hold down the CTRL key (Command key for Mac) to make multiple selections or to deselect items.”

Display the required field hint If you select Yes, the following sentence is displayed in the career section: “Required Information is signalled by this indicator *.”

Always display this page if the autofill option is enabled

Provided the “Autofill After Initial Submission Enabled“ field is set to Yes, a page in the flow can be configured such that if candidates return to an incomplete job application or apply for a new job, the page is always displayed even if it contains no mandatory fields.

Activating this setting for a file attachment page, for example, ensures that candidates who return to an incomplete job application have the opportunity to verify which attachments they want to include with the application.

This setting is implemented in service pack 9 and later.



6. Click Save.

Page title

Display the required field hint



Modifying Labels of an Application Flow Block Path: Application Flows

The ability to modify the text associated with application flow blocks used in a career section gives you a high degree of control over the look and feel of the career sections used in your organization.

To modify labels, the status of the page must be Inactive or Draft.

For information on how to modify the labels in career section pages, see “Personalizing Labels of a Career Section” on page 4-41.

1. In the Career Section Setup page, click Product Resources.

2. In the Resource Administration page, click Show Identifiers to display the resource ID associated to each standard field. You will notice that a series of number appears in front of each standard field. This is the resource ID.

3. In the Career Section Setup page, click Career Sections, then open the career section containing the application flow label you wish to modify.

4. Click Show next to Career Section URL.

5. Click Preview under the Actions column.

6. Click the URL contained in the message.

The explanations provided in this section show how to modify labels of an application flow block. You can, however, perform a global change using TexTool. If you edit the text associated with a label as described in this section and later edit the same item globally using TexTool, the second change is applied globally with the exception of the career section(s) that you customized individually. For more information about TexTool, please contact Taleo.



7. The career section opens and resource IDs are displayed in front of each label. If an “X” appears at the right of the resource ID, this means that the label was already overriden.

8. Locate the label you wish to modify and note the name of the application flow block as well as the resource ID. For our example, we will modify the label “Please indicate how you heard about this job. The application flow block is “Source Tracking” and the ID is “307625”.

9. Go back to the Career Section Administration module and open the career section containing the application flow label you wish to modify.

10. Click Show next to Application Flow Properties.

11. Click an application flow.

12. Under Page Ordering, click the block containing the label you wish to modify. In our example, it is “Job Sourcing Tracking”.

13. Click Edit User-defined Labels. The User-defined Label page opens.

14. In the Refine by list, select Resource Number, type the resource ID of the label you wish to modify in the empty field, then click Refresh. In our example, we typed the “307625”.



15. Click the name of the user-defined field.

16. Edit next to Properties.

17. In the Override field, enter the new label. A maximum of 4000 characters is permitted.

18. Click Save. If you go back to the career section, you will see that the label has changed.

Please tell us how you heard about this job opportunity.

Configuring the Progress BarWhen completing a job submission, candidates are able to see a progress bar indicating the different steps of the application flow and highlighting where they are in the process.

When candidates have completed their job submission, they are able to access any step (page) in the application flow. Candidates are also able to go to a previous step (page) at any time and make changes during the application process.

Once candidates have completed their job submission, they are taken to a summary page displaying all the information they provided. Candidates are able to make changes if required.



On subsequent job submissions, candidates will automatically be brought to the last page of the flow (that is, the Summary page) if all data has been completed. Otherwise, if data is missing on a certain page, candidates will land on that page. For more information, see “Activating the autofill feature” on page 5-14.

Activating the progress bar


If the progress bar does not properly fit in the width of the page, you can adjust it in the main section of the career section Theme. The default pixel size is 720, but it can be changed depending on the career section pixel size. See “Editing a Theme and Its CSS Attributes” on page 11-3.


2. Click the application flow where you wish to activate the progress bar.

3. Click Edit next to Application Flow Properties.

4. Activate the following setting: Progress Bar Enabled.

5. Click Save.

When creating new application flows, the progress bar is set to “on” by default.

Providing titles to the progress bar boxes


You need to provide titles for each box in the progress bar.


2. Click the application flow containing the progress bar you wish to customize.

3. Under Page Ordering, click the desired page.

4. Click Edit next to Page Properties. The Page Editor opens.

5. Enter the desired block title in the Page Title field.



6. Click Save.

The progress bar can display seven pages (eight including the summary page). If the flow contains more than seven pages, a sliding bar is displayed that can be used to move from one block to another. The progress bar advances automatically to the right to show progression as the candidate advances through the steps in the flow.

The Thank You/Congratulation page is not considered a page in the progress bar. This page appears after the Summary page (the last page to which the progress bar applies).

Titles in the progress bar can contain up to 200 characters. However, the text is truncated if it exceeds the width of the box. In general, truncation occurs when the text exceeds 40 characters.

There is one box for each step in the application flow. However, a block that contains multiple pages is displayed as a single box in the progress bar. For example, if disqualification questions span 3

It is recommended that flows contain fewer than seven pages (less than eight including the summary page) to avoid overwhelming candidates.

Concise and meaningful titles are recommended. A best practice is to use a maximum of 25 characters.



pages, this is indicated to the candidate (Page X of 3, where X represents the page the candidate is currently on).

Activating the autofill feature


On subsequent job submissions, if you want candidates to automatically be brought to the last page on the flow (that is, the Summary page) if all data has been completed, you must activate the following setting: Autofill After Initial Submission Enabled.


2. Click the application flow where you wish to activate the auto-progression feature.

3. Click Edit next to Application Flow Properties.

4. Activate the following setting: Autofill After Initial Submission Enabled.

5. Click Save.

When creating new application flows, the autofill feature is set to “on” by default.

It is recommended to activate the autofill feature to keep the clicks required by candidates at a minimum for subsequent applications.

Linking a User-defined Form to an Application Flow BlockUser-defined forms can be linked it to application flow blocks. For more information on user-defined forms, see “User-defined Forms” on page 6-0.


1. On the Career Section Setup page, click Application Flows.

2. Click the application flow that contains the information block where you want to link the user-defined form.

The previous situation can happen in the following cases:• eSignature for jobs available in multiple countries• diversity data when there are multiple questionnaires• questions, skills and disqualification questions• OLF block which always spans 3 pages



3. In the Page Ordering section, click the information block to which you want to link the user-defined form.


5. In the Form Fragment list, select the desired user-defined form.

6. Click Save.



Activating the Invitation to Self-Identify Flow

The Invitation to Self-identify (ISI) email message, from which the Invitation to Self-identify flow is accessed, is used exclusively when tracking EEO information. The client organization can customize the message so that it is sent only after a candidate reaches a specific status in the selection process. For example, an organization may ask a candidate to provide missing EEO information only after the person has reached the second interview status, and not before.

To trigger the Invitation to Self-identify (ISI):

1. Activate the Invitation to Self-Identify Flow (ISI).

Path: Career Section Settings > Invitation to Self-Identify Active > Edit.

2. Select the event (status) that will trigger the invitation to self-identify. This will also indicate to which hiring status it will be mapped.

Path (Taleo 7.5): Administrator WebTop > Setup > Global Setup > Regulations > USA (EEO Affirmative) > Collect the EEO/Affirmative Action information when an applicant has reached the selected status In the USA.

3. Activate the EEO, Invitation to Self-identify (ISI) message.

Path (Taleo 7.5): Administrator WebTop > Correspondence Manager > EEO, Invitation to Self-identify (ISI) > Properties tab > Active in the Status list

4. Review the application flow. Make sure the Diversity block is selected. For more information on application flows, see “Creating an Application Flow” on page 5-4.



Important Information on Application Flow Blocks

Anonymous ApplicationWhen submitting an application, candidates may have the ability to provide an anonymous application (application without personal identification information). The personal identification fields are grayed out so that candidates do not provide this type of information. The required fields for an anonymous application are logon ID, password, email and location.

To activate the anonymous application feature, you must activate the following setting: Allow Anonymous Candidates.

Path: Application Flows > [select an application flow] > Page Ordering >Candidate Personal Information > (Properties) Edit

It is possible to restrict access to anonymous candidates by activating the following setting: Include candidates whose identification is missing in candidate list and in candidate search results (does not apply to Quick Search)

Path (Taleo 10): Administrator WebTop > Setup > Global Setup > Process > Candidate Selection > Display

Certifications BlockThe Certifications block only accommodates standard fields. No user-defined fields can be inserted.

It is recommended to implement the Certifications block when this type of data is critical. For example, for health care, financial services and consulting positions.

Background Check BlockData included in the Background Check block is intended to be used for background checking only. If your policy is to only conduct background checks on a small subset of candidates or on the candidate who is hired, you should consider not collecting background check data from all

If candidates decide that they no longer want their application to be anonymous and fill out the personal information fields, they are not able to revert back to an anonymous application.



candidates. If you are using a rapid selection process where delays from obtaining the information will cause harm, you should consider collecting background check data from all candidates.

A best practice is to place the Background Check Consent block early in the application flow to filter out candidates before they spend time providing data you will not need or exposing selection content (prescreening questions or assessments) to them unnecessarily. Because regulations governing background check consent vary by location, defining local legal disclaimers helps to ensure candidates understand to what they are consenting.

eSignature BlockThere is no restriction on where the eSignature block can appear. However, it is recommended to include it at the end of the application flow to ensure that the candidate has entered all required information prior to electronically signing the application.

If the eSignature block is included in an application flow, the former is displayed to candidates each time they apply even if Autofill After Initial Submission Enabled is selected in the application flow properties.

Users can view eSignature block information if the View the “eSignature” block information permission is selected for their user type in SmartOrg.

Path: System Administrator > SmartOrg > User Type List > [select a user type] > Candidates tab > Candidate Information section

References BlockThe References block only accommodates standard fields. No user-defined fields can be inserted.

Screening BlockFor security reasons, candidates must enter their login information (user name and password) before filling out an assessment. The email sent to candidates contains an hyperlink that direct them to the login page.

Source Tracking BlockSystem administrators have the ability to specify if the Source Tracking block will be hidden from candidates if the source is pre-filled. An example would be when the source code is imbedded into the URL that redirects candidates to the career section from a job board.

Path: Application Flows > [select an application flow containing the Job Sourcing Tracking block] > Job Sourcing Tracking block > Edit

The following option is available in the properties of the Job Sourcing Tracking block of an application flow: Hide the “Source Tracking“ block if it is pre-filled.

When set to Yes, candidates do not see, in the application flow or on the summary page, the Source Tracking block if the source was pre-filled. Use this option if you do not want to provide candidates the opportunity to change the value.



When set to No, the Source Tracking block is displayed no matter what. By default, the option is set to No.

Work Experience BlockThe information in this section is only relevant in the case of user-defined forms that include the Current Job field (as shown in the following illustration).

The Properties section of the Work Experience block contains the Hide the end date in the case of current job field among others. What is the purpose of this property?

When candidates enter information about their current job they are typically still employed in the position. The End Date field in the Work Experience block is irrelevant in such cases. If you set the value of the Hide the end date in the case of current job setting to Yes for an application flow, and a WebTop user displays a job-specific application that uses the flow, no end date is displayed for the current work experience.

The default value is No to ensure backward compatibility.

Contingent workers might know the end date of their current job (even though they are still employed in the position). For this reason, you might choose to configure contingent application flows such that the End Date field is displayed.

Work Conditions BlockThe work conditions block is only available for hourly and campus hiring types.

Work Shift Availability Grid (Job Shift Hourly)The work shift availability grid is only activated by default for applications created for hourly and campus requisitions. The information is stored at the profile level, so once the data has been completed on one application, all other applications will display this information. Otherwise, professional and executive applications will not show a shift availability grid.



The grid always displays all days and 5 shift periods. Default values are: Early Morning, Midday, Afternoon, Evening, Overnight.

It is not possible to remove a day or shift period from the grid.

The grid labels are standard for recruiters and managers; labels are only configurable for candidates and can be configured differently per application flow.


User-defined Forms

Career Section Administration Manual Chapter 6 - User-defined Forms

Description of the User-defined Forms Page

Taleo provides default forms to be used in career section application flows. You have the ability to modify these default forms or, you can also create user-defined forms from scratch and configure the layout, field labels and help text of these forms. User-defined forms can be created for the following blocks in application flows:

• Basic Profile• Work Conditions• Certifications• Education• Background Check - General• Background Check - Address History• Background Check - Military Service• References• eSignature• Candidate Personal Information• Candidate Personal Information - Agency• Referrer Personal Information• Work Experience

It is possible to create multiple user-defined forms for each type of block. For example, three different user-defined forms for references could be created.

To access the User-defined Forms page, click User-defined Forms in the Career Sections Setup page.

The language section allows you to view an element in a specific language. See “Language Configuration” on page 1-8.

The Refine by list allows you to filter forms according to different criteria (for example, code, name, status, language).

The Create link allows you to create user-defined forms. See “Creating a User-defined Form” on page 6-4.



In the User-defined Forms list, the icon in the first column indicates in which language(s) an element is activated. If an element is unilingual, an abbreviation of the language is displayed. For example,

EN for English. If an element is multilingual, the icon is displayed. When mousing over the icon, the languages in which the element is available are indicated.

Also, in the User-defined Forms list, the code, name, form type (for example, Basic Profile, Work Conditions, Certifications, etc.) and status of the user-defined form is provided. For more information on statuses, see “Status” on page 1-8.

In the Actions column, the Preview link allows you to preview the user-defined form, the Delete button allows you to delete specific user-defined form and the Duplicate button allows you to copy an existing user-defined form. The Deactivate button allows you to deactivate a user-defined form and the Activate button allows you to activate a user-defined form. When an element is activated, it is available for use. When an element is deactivated, it can no longer be used. See “Status” on page 1-8.

Numbers on the right side indicate the number of user-defined forms displayed on the current page and the total number of user-defined forms in your organization. For example, “1-14 out of 83“. If the list spans multiple pages, links to these pages are displayed immediately to the right.



Viewing Information Regarding a User-defined Form

To access a user-defined form, click the name of a user-defined form in the User-defined Forms page.

The User-defined Form Editor contains the properties (code, name, description) as well as the content of the form.

For information on how to create a user-defined form, see “Creating a User-defined Form” on page 6-4.

For information on the elements contained in the User-defined Form Editor, such as the Toolbox, the Field Chooser, see “Description of the User-Defined Form Editor Page” on page 6-8.


Viewing the List of Application Flows that Include a Particular User-defined Form

You can view the list of all the application flows that include a particular user-defined form. This is especially useful when you make changes to a form: you can quickly see all the application flows that will be affected by the changes.

1. On the User-defined Forms page, locate the name of the form you are interested in in the list and then click the corresponding View Associated Flows in the Actions column. The system displays all the application flows that include the form.



Creating a User-defined Form

Path: User-defined Forms

System administrators have the ability to create user-defined forms that are included in certain blocks of application flows (see “Linking a User-defined Form to an Application Flow Block” on page 6-8).

In order to configure the forms for a given page on the application flow, it is important to first understand the amount of pixel space available. From there, you must take into consideration elements such as the white space to the left of the first field, the white space to the right of the last field, the pixel size of the field and label, the space between fields, the help panel for the page. For more information, see “Application Flow - Form Changes” on page 11-13.

In our scenario, we will create a user-defined form for references. To obtain the References form in a career section, we need to create the form below.

References form in career section

References form created with the User-defined Form feature



1. In the Career Section Setup page, click User-defined Forms.

2. Click Create. The Form Type Selector page opens.

3. Select the type of form you want to create form. Available types of form are:

• Basic Profile• Work Conditions• Certifications• Education• Background Check - General• Background Check - Address History• Background Check - Military Service• References• eSignature• Candidate Personal Information• Candidate Personal Information - Agency• Referrer Personal Information• Work Experience

4. If you want to create the form by using the default form provided by Taleo, select the Use the default template option.

5. Click Create. The User-defined Form page opens.

6. Select the language in which you wish to create the form. To configure a new language, click Configure. Click Edit next to Available Languages. Select the In Use option for each language you want to activate. Click Save. See “Language Configuration” on page 1-8.

7. Provide a code, a name and a description for the form. These fields are mandatory.

8. Create the form.

8a) To add a section, position your cursor in an existing section, then click . A section entitled Default section title is inserted in the form, just below where your cursor was positioned.

8b) To modify the section title, click your mouse on Default section title and make required changes in the Selected Element Properties section.

Tooltip Insert a short descriptive text for the field label.CSS Style Enter instructions regarding the Cascading Style Sheets 2.0

specifications.Value Use the HTML Editor options to format the text.



Click your mouse on Default section title to see changes you made.

8c) To add a table, position your cursor in the desired section of the form, then click . A table containing two columns and five rows is inserted in the form. See “Toolbox” on page 6-8.

8d) To modify a table, use the Toolbox options. See “Toolbox” on page 6-8.

8e) To add a row, position your cursor on a row, then click to insert a row above the

selected row or to insert a row below the selected row.

Tip to enable proper navigation with the tabulator key (setting the correct tab order):To ensure that the cursor will follow the correct tab order (that is, advance from left to right and top to bottom), put each field in a separate cell (rather than putting several fields in the same cell).



8f) To add a field, select a field under Field Chooser, then drag and drop the field in the desired Page Content section. Fields available depend on the type of fragment (block) selected.

8g) To configure the fields, click a field in the form then use the options available in the Selected Element Properties section. For more information, see “Selected Element Properties” on page 6-11.

8h) To delete an element, use the erase icon available in the Toolbox.

9. Click Save. The new user-defined form appears in the User-defined Forms list and the status is Draft.

Always click Activate to activate an element. An Active element can be used.

You can also read this section: “Description of the User-Defined Form Editor Page” on page 6-8.



Linking a User-defined Form to an Application Flow Block

Once the user-defined form is created, you can link it to an application flow block. For more information, see “Linking a User-defined Form to an Application Flow Block” on page 5-14.


Description of the User-Defined Form Editor Page


The User-defined Form creation page contains the following options:

Language Editor

Allows you to select a language. See “Language Configuration” on page 1-8.

Toolbox

The Toolbox allows you to perform different actions such as adding rows and columns in the form, merging and splitting cells, deleting elements, etc.

Icon Description

Inserts a row below the selected row. Position your cursor in a row, then click the icon. The row appears at the bottom of the table.

Inserts a row above the selected row. Position your cursor in a row, then click the icon. The row appears just above the row where your cursor was positioned.

Deletes the selected row. Position your cursor in a row, then click the icon. The last row of the table is deleted.

Inserts a column to the right of the selected column. Position your cursor in a column, then click the icon. A column is inserted to the right of the selected column.

Inserts a column to the left of the selected column. Position your cursor in a column, then click the icon. A column is inserted to the left of the selected column.



Deletes the selected column. Position your cursor in a column, then click the icon. The column where your cursor is positioned is deleted.

Merges the selected cell with the one to its right. Position your cursor in the desired cell, then click the icon. The cell is merged with the one to its right.

Splits the selected cell in two columns. Position your cursor in the desired cell, then click the icon. The cell is split in two columns.

Merges the selected cell with the one below it. Position your cursor in the desired cell, then click the icon. The cell is merged with the one to below it.

Splits the selected cell in two rows. Position your cursor in the desired cell, then click the icon. The cell is split in two rows.

Inserts text in the selected cell. Position your cursor in the desired cell, then click the icon. Text field default value appears in the cell. To modify the text, use the options available in the Selected Element Properties section:Tooltip: Insert a short descriptive text for the field label.CSS Style: Enter instructions regarding the Cascading Style Sheets 2.0 specifications.Value: Use the HTML Editor options to format the text.

Inserts a table. You can insert a table in a cell an in a section.

Inserts a section. To modify a section title, click your mouse on the Default section title and make required changes in the Selected Element Properties section: Tooltip: Insert a short descriptive text for the field label.CSS Style: Enter instructions regarding the Cascading Style Sheets 2.0 specifications.Value: Use the HTML Editor options to format the text. Click your mouse on Default section title to see the changes you made.

Deletes the element selected in a cell.

Icon Description



Field Chooser

The Field Chooser contains a list of predefined fields and user-defined fields that can be added to the form. A drag-and-drop feature allows you to easily drag the fields in the Page Content.

Page Content

The Page Content section is where you can add sections in the forms as well as tables.



Selected Element Properties

The Selected Element Properties section allows you to configure fields added to the form.

Selected Element Properties Description

Binding field Data source to which the element is bound. The value displayed in the Binding field represents the data value (available in the first list of the Field Chooser) to which the element is associated. For example, the Annual Bonus field is bound to the AssignmentOfferForForm/AnnualBonus.The value in the Binding field is not editable.

Field Type This field specifies the type of field, which has to be selected from the drop-down list of valid values. Some examples are Read-only Text, Text Area, Rich Text Format, Date Input, Date Drop-down Lists, Check Box, etc.

CSS Style Instructions regarding the Cascading Style Sheets 2.0 specifications. It is important to enter valid instructions. For example, to put text in red, bold and with a yellow border, you must enter the following instructions:color: red; font-weight:bold; border:1px solid yellow.This style will override the style defined in the career section theme. If no information is entered, the style defined in the career section theme will be used.

CSS Style Label This style will override the style defined in the career section theme. If no information is entered, the style defined in the career section theme will be used.

CSS Style Instructions This style will override the style defined in the career section theme. If no information is entered, the style defined in the career section theme will be used.



Mandatory Indicates, by selecting the Yes or No option, if the field must be completed. When a field is mandatory, a red square appears in front of the field.

Access Indicates if the field is read-only or editable. When read-only is selected, a user is unable to modify the field. Default value is Editable.

Status Indicates if the field is activated or deactivated (i.e., grayed out or not). The use of this field depends on the value selected in the Access field.Editable access + Activated status = field can be modified

Read-only access + Activated status =

Read-only access + Deactivated status =

Editable access + Deactivated status = field not editable

Field Size Indicates the number of elements displayed in a list. Field Size is used for multiple-selection fields. Default value is 1. For example, if the field size is 2, the list will display 2 values.




Input Mask Format of the input value. The following syntax must be used:9 = any numbera = any lettern = any letter or number| = logical or\9 = the 9 character\a = the a character\n = the n character\| = the | characterAny other symbol = the symbol (including a space)

Possible formats for SSN and Zip/Postal codes:

SSN: 999-99-9999ZIP Code United States: 99999|99999-9999Postal Code Canada: a9a9a9|a9a 9a9|a9a-9a9

Note: Make sure to not add a space before and after the | operator. For example, do not enter 99999 | 99999-9999




Behavior of the Select link in User-defined Forms

When creating a user-defined form, certain fields can be accompanied with a Select link giving access to a selector window. These fields are:

• Employer/Other Employer• Job Function/Other Function• Institution/Other Institution• Program/Other Program• Certification/Other CertificationPath (Taleo 7.5): Administrator WebTop > Setup > Global Setup > Fields > Candidate

Path (Taleo 10): Configuration > (Recruiting) Administration > Candidate

Text fieldSelect link

The behavior of these fields will vary depending on their configuration. The Institution and Other Institution fields are taken as example.

If a value available in the system is selected (via the Select link) or typed in, the value is saved in the primary field (that is, Employer, Job Function, Institution, Program and Certification). If the value is not available in the system (custom value), the value is saved in the “Other” field (that is, Other Employer, Other Function, etc.).

If the primary field is not available, the value is saved in the “Other” field. If the “Other” field is not available, the candidate will not be allowed to save the custom value.

Fields Career Section BehaviorInstitution Available A text field and the Select link appear in the

career section.Other Institution AvailableInstitution Not Available No text field and no Select link appears in the

career section.Other Institution Not AvailableInstitution Available A text field and the Select link appear in the

career section. However, if the value entered in the text field is not available in the system (custom value), the value will not be accepted and an error message will appear.

Other Institution Not Available

Institution Not Available A text field appears in the career section. The Select link is displayed depending on the field type selected in the Selected Element Properties section of the User-defined Form editor:

• The Select link is displayed if the “Suggest” field type is selected.

• The Select link is not displayed if the “Text Input” field type is selected.

Other Institution Available



When creating a user-defined form, if only the “Other” field is available, the field type proposed under the Selected Element Properties section is “Text Input” (not “Suggest”). In the example below, Institution was made not available and Other Institution was made available. Therefore, the field type is “Text Input”.

Note that custom forms must be edited to have this behavior. If you are still using the “Suggest” field type, the Select link will be displayed, but the value will correctly be saved in the “Other” field.


Diversity Forms

Career Section Administration Manual Chapter 7 - Diversity Forms

Description of the Diversity Form List Page

Taleo provides standard US and Canadian diversity forms that is, EEO1, EEO2a, EEO2b and EE forms. Clients can configure these standard forms as well as create custom diversity forms.

Key Benefits:

• Clients are provided with a standard method to address regulatory and compliance regardless of their location. Diversity data is collected based on the location of requisitions, allowing for the collection of data for multiple countries from a single career section.

• Clients are able to adapt instructions and questions to each country. Configurable standard questions are available, allowing for the reporting of individual data points (i.e., gender) across all countries.

• All information is presented in a standard format with no confusion on location and formatting differences.

To access the Diversity Form List page, click Diversity Forms in the Career Sections Setup page.


The Refine by list allows you to filter diversity forms according to different criteria (for example, code, name).

The Create link allows you to create diversity forms. See “Creating a Custom Diversity Form” on page 7-6.

In the Forms list, the code, name, location, version, and status of the form is provided. For more information on statuses, see “Status” on page 1-8.

In the Actions column, the Delete button allows you to delete specific user-defined forms.

Numbers on the right side indicate the number of diversity forms displayed on the current page and the total number of diversity forms in your organization. For example, “1-9 out of 9“. If the list spans multiple pages, links to these pages are displayed immediately to the right.



Viewing Information Regarding a Diversity Form

To access a diversity form, click the name of a diversity form in the Diversity Form List page.

The Form page contains the properties (for example, code, status, version and if answers are mandatory), the locations as well as the questions associated to the form.

For information on how to edit the properties, add a location and create questions, see “Creating a Custom Diversity Form” on page 7-6.

The Language section allows you to view an element in a specific language. See “Language Configuration” on page 1-8.




Questions available for the Canadian EE diversity form are:

Questions available for the US EEO1 diversity form are:

Questions available for the US EEO2a diversity form are:



Questions available for the US EEO2b diversity form are:

Disabled Veteran A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs.Or,A person who was discharged or released from active duty because of a service-connected disability.

Other Protected Veteran Any veteran who served on active duty in the U.S. military, ground, naval or air service during a war or in a campaign or expedition for which a campaign badge has been authorized, under the laws administered by the Department of Defense.

Armed Forces Service Medal Veteran

Any veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Recently Separated Veteran Any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.



Modifying Taleo Standard Diversity Forms

Path: Diversity Forms

System administrators are able to modify Taleo standard US and Canadian diversity forms that is, EEO1, EEO2a, EEO2b and EE forms.

1. In the Career Section Setup page, click Diversity Forms.

2. In the Diversity Form List, click a standard Taleo diversity form, that is EEO1, EEO2a, EEO2b and EE forms.

3. Click Edit to modify the form’s properties and the locations to which the form is associated.

3a) You can modify the name, the status as well as if answers are mandatory.

3b) You can remove or add locations. To remove a location, click the Remove button. To add a location, click Add, select a location, click Select.

3c) You can modify the description of the form.

4. Click Save.

5. Click Reorder to reorder questions. See “Reordering Questions” on page 7-8.

Modifying Questions1. In the Form page, click a question.

2. Click Edit to modify the question’s properties.

2a) You can modify the question status.

2b) You can modify the wording of the question.

3. Click Save.

4. Click a question then click Reorder to reorder the answers of the question (see “Reordering Answers” on page 7-9).

Modifying Answers 1. In the Question page, click Reorder to reorder the answers of the question (see “Reordering

Answers” on page 7-9).

2. Click Edit to modify the answers of the question.

2a) You can modify the wording of the answers.

3. Click Enable or Disable if you want to make the answer “I do not wish to provide this information” available or not in the choice of possible answers. Note that by default, the “I do not wish to provide this information” answer is enabled and thus displayed to candidates.

4. Click Save.



Creating a Custom Diversity Form

Path: Diversity Forms

System administrators are able to create diversity forms from scratch.

1. In the Career Section Setup page, click Diversity Forms.

2. In the Diversity Form List, click Create. The Form Wizard opens.

3. Specify if you wish to create a form for all locations (Generic) or for a specific location (Specific).

3a) For a generic form, click Generic then click Continue.

3b) For a specific form, click Specific then click Add to open the Location Selector. Select one or several locations, click Select then click Continue. (In the Location Selector, the entire Location tree is available to precisely indicate where the form should apply. A form could be used for a specific state/province or an entire geographic region, depending on how broad or generic the form is tied to the Location structure).

4. Fill out the required information.

4a) Select the language in which you want to create the form.

4b) Specify a code and a name for the form. These fields are mandatory.

4c) Specify if answers to questions are mandatory.

4d) Type a description of the form in the allocated space using HTML Editor options.

5. Click Finish.

Creating Questions You now need to add questions to the form. In our example, we will create an Ethnicity question.

1. In the Diversity Form List, click the form you just created.

2. In the Questions section, click Create.

3. Fill out the required information.

3a) Select the language in which you want to create the question.

3b) Enter a code. This field is mandatory.

3c) Select the answer’s format.

Single Answer Users are provided with a selection of answers, but only one answer can be selected.

Multiple Answers Users are provided with a selection of answers and more than one answer can be selected.



3d) Select the type of question. Possible types are:

3e) Specify if answers will be selected via radio buttons, a dropdown list or check boxes.

3f) Type in your question.

3g) Click Continue.

Creating Answers to QuestionsYou now need to provide answers to the question. In our example, we will create answers for the Ethnicity question.

1. In the Question Wizard page, select the language in which you want to create the answer.

2. Provide the possible answers in the space provided under the Answer column. For example, a possible answer could be Hispanic.

3. In the Type column, select a type for the answer. This information is useful for reporting purposes. If you wish to allow candidates to not provide any information regarding the question, select Undisclosed.

4. If you need to enter more answers, click Create. An additional line will appear under the Answer column.

EthnicityRaceGenderVeteranDisabled veteranDisabilityAboriginalVisible minorityMilitary statusReligionFamily statusSexual OrientationPolitical orientationMarital statusQuestion Type 15 - 25



5. Once all answers have been specified, click Finish.

For diversity questions with a single answer:

Reordering QuestionsIf you wish to reorder questions in the form:

1. In the Form page, click Reorder next to Questions. The Reorder Questions page opens.

2. Reorder questions as desired, using the up and down arrows.

3. Click Save.

• When a candidate initially views a diversity question, ”Not Specified” is displayed in the selector. This response remains displayed until the candidate selects another response. Once the candidate has made a selection, the “Not Specified” value is no longer available for selection. The system does not consider the answer as a valid answer and the recruiter can modify the candidate’s response.

• If a candidate does not respond to the diversity questions and the diversity block is set to allow voluntary responses, recruiters with proper permissions can provide responses.



Reordering AnswersIf you wish to reorder answers relating to a question:

1. In the Question page, click Reorder next to Answers. The Reorder Answers page opens.

2. Reorder answers as desired, using the up and down arrows.

3. Click Save.

Once all questions have been added to the form and the form is ready, you need to activate the form.

Always click Activate to activate an element. An Active element canbe used.



Description of the Diversity Question Type Page

Path: Question Types

System administrators have access to standard diversity question types provided by Taleo but they also have the ability to create new question types that are available to users who create or edit diversity forms.

If you want to create question types, it is recommended to first use the question type templates provided (that is, QUESTION_TYPE_15 to QUESTION_TYPE_25) and to personalize them to fit your needs. Once these templates all are used, you can create more question types by using the Create button.

To access the Diversity Question Type page, click Question Types in the Career Sections Setup page.


The Refine by list allows you to filter question types according to different criteria (for example, code, name).

In the Question Types list, the code, name and status of the question type is provided. For more information on statuses, see “Status” on page 1-8.

In the Actions column, the Delete button allows you to delete specific question types.

Numbers on the right side indicate the number of question types displayed on the current page and the total number of question types in your organization. For example, “1-9 out of 9“. If the list spans multiple pages, links to these pages are displayed immediately to the right.



Modifying a Question Type


1. In the Diversity Question Type page, click a question type.

2. Click Edit.

3. Modify the name of the question type.

4. Click Save.

Creating a Possible Answer Type

1. In the Question Type page you just created, click Create.

2. Select the language in which you want to create the answer.

3. Enter a code.

4. Enter a name.

5. Click Save.


Modifying an Answer Type


1. In the Diversity Question Type page, click a question type.

2. Click a possible answer type.

3. Click Edit.

4. Modify the name of the answer type.

5. Click Save.



Diversity Form Edition Rules

• When a diversity form is draft, it is possible to create, define and delete questions. • Before activating a diversity form, questions must be set correctly. The form, questions and

answers must be translated in all supported languages. • When a diversity form is active, modifications are limited. • A diversity form that has been activated cannot be deleted. Only draft diversity forms can be

deleted.• For a given location, only one diversity form version can be activated. • For a given diversity form, the number of questions is unlimited as long as they are all of different

question type. This mean that only one question can be set for a given question type within a diversity form.

• The diversity form code must be unique among all diversity forms.

Diversity Form Question Rules

• An active question cannot be deleted. Only draft questions can be deleted. • A diversity question must have a question type assigned. • A question and its answers must be translated in all supported languages before being activated.• A question for which the “Answers mandatory” option was activated must have a possible answer

of type “I prefer not to answer“ within its possible choices of answer. • The question code must be unique among all questions of the form. • A question’s possible answers must be associated to a possible answer type. • A given possible answer type can only be used once within a question. If your organization needs

more answer types, it is possible to increase the number of types by contacting Taleo Technical Support.

Diversity Statement

Path: Statements

A diversity statement accompanies the diversity form. This statement appears to candidates just prior to entering diversity data. The statement is managed in the Statements section of the Career Section Administration module and works according to the exact same logic used to derive content for privacy agreements (a different type of statement). For more information, see “Statements” on page 8-0.



Example of a Diversity Block in a Career Section

The Diversity block contains a diversity statement and diversity questions.

Country-specific

Diversity statement

Questions


Statements

Career Section Administration Manual Chapter 8 - Statements

Description of the Statements Page

Using the Career Section Administration module, you have the ability to create statements for the following features:

• privacy agreement• eSignature• background check consent• diversity (EEO/EE)

Statements can be associated to locations, organizations and career section types (i.e., internal, external, agency portal). They can contain up to 16,000 characters and they support formatting (i.e., paragraph breaks, underlines, bolds, italics, and hyperlinks). Also, translations must be entered for each activated language.

To access the Statements page, click Statements in the Career Sections Setup page.


The Refine by list allows you to filter statements according to different criteria (for example, name, description, type, etc.).

The Create link allows you to create statements. See “Creating a Statement” on page 8-4.

In the Statements list, the icon in the first column indicates in which language(s) an element is activated. If an element is unilingual, an abbreviation of the language is displayed. For example, EN

for English. If an element is multilingual, the icon is displayed. When mousing over the icon, the languages in which the element is available are indicated.

Also, in the Statements list, the code, name, type (privacy agreement, eSignature, background check consent, diversity), type and status of the statement is provided. For more information on statuses, see “Status” on page 1-8.



In the Actions column, the Delete button allows you to delete specific statements and the Duplicate button allows you to create a copy of a specific statement.

Numbers on the right side indicate the number of statements displayed on the current page and the total number of statements in your organization. For example, “1-9 out of 9“. If the list spans multiple pages, links to these pages are displayed immediately to the right.



Viewing Information Regarding a Statement

To access a statement, click the name of a statement in the Statements page.

The Statement page contains properties (for example, code, name) and paragraphs and can be associated to locations, organizations and career section types. For more information, see “Creating a Statement” on page 8-4.

The Language section allows you to view an element in a specific language and to create an element in a new language. See “Language Configuration” on page 1-8.




Creating a Statement

Path: Statements

1. In the Career Section Setup page, click Statements. The Statements page opens.

2. Click Create. The Statement Type Selector page opens.

3. Select the type of statement you wish to create (i.e., privacy agreement, eSignature, background check consent, diversity) then click Save.

4. In the New Statement page, provide a code and a name. The Name field is mandatory.

5. Click Save.

Adding or Creating Paragraphs Paragraphs must now be added to the statement. You have the possibility to add existing paragraphs or create new ones.

To add an existing paragraph:

1. Click Add located beside Paragraphs. The Paragraph Selector page opens.

2. Select a paragraph then click Select. The new paragraph appears in the Paragraphs list.



3. If you wish to add several paragraphs, repeat the above steps.

To create a new paragraph:

1. Click Create located beside Paragraphs. The New Paragraph page opens.

2. Enter a code and a name for the paragraph. The Name field is mandatory.

3. Type the paragraph content in the Text field using HTML Editor options. The text can contain up to 16,000 characters.

4. Click Save. The new paragraph appears in the Paragraphs list.

5. If you wish to create several paragraphs, repeat the above steps.



Reordering ParagraphsIf you wish to reorder the paragraphs you added:

1. In the Statement page, click Reorder. The Reorder Paragraphs page opens.

2. Reorder paragraphs as desired, using the up and down arrows.

3. Click Save.

Associating the Statement to Locations, Organizations, Career Section Types

Once the statement is created, it can be associated to any combination of Location, Organization and Career Section Type (internal, external or agency portal).

To associate the statement to locations:

1. In the Statement page, click Add next to Locations. The Location Selector page opens.

2. Select a location then click Select.

To associate the statement to organizations:

1. In the Statement page, click Add next to Organizations. The Organization Selector page opens.

2. Select an organization then click Select.

To associate the statement to career section types (referrer, agent, internal or external):

1. In the Statement page, click Add next to Career Section Types. The Career Section Type Selector page opens.

2. Select a career section type then click Select.

Once all paragraphs have been added to the statement, the statement is translated and contextualized, you need to activate the statement.

Adding a Statement to a Career Section1. On the Career Section Setup page, click Career Sections.

2. Click the name of the career section to which you want to add the statement.


4. In the Authentication Privacy Agreement section, configure the following options:

• Name: Select the privacy statement that will be displayed when a candidate visits the career section for the first time. If no privacy statement is selected, then no statement is displayed. The statement is not tracked in the Tracking tab. When migrating to version 7.5, if your organization has an existing privacy statement, this statement will be migrated.




• Display dynamically a privacy agreement at the beginning of the job submission flow:

If you select Yes:• the contextualized privacy statement is displayed if one

exists for the requisition's organization, location and career section user type. The statement is tracked in the Tracking tab. Note: The contextualized privacy statement will only appear to the candidates; the agent or referrer will not see the contextualized privacy statement.

• if no contextualized privacy statement exists for the context, the global privacy statement is displayed. The statement is not tracked in the Tracking tab.

• if no global privacy statement is defined and no contextualized privacy statement exists for the context, the candidate will go past the agreement page without ever seeing it.

If you select No:• the global privacy statement is displayed (the one selected

under Name). • if no global privacy statement is defined, the candidate will

go past the agreement page without ever seeing it.

• Display the privacy agreement before: Specify where the privacy statement will appear in the career section. Possible options are before the Login page or the Registration page. This setting only applies to the primary agreement and is maintained for backwards compatibility when migrating to version 7.5.

5. Click Save.

For more information on creating a career section, see “Creating a Career Section” on page 4-4.

Yes When set to Yes, a contextualized privacy statement is displayed when a candidate applies for a specific job.

No (default value)



Example of a Statement in a Career SectionThe following illustration contains a statement for the Diversity block.

Country-specific

Statement



Information Regarding Privacy StatementsSystem administrators have the ability to create global privacy statements that are tied to career sections as well as contextualized privacy statements that are tied to the location, organization as well as the career section type (i.e., internal, external) onto which the candidate is applying. Both types of privacy statement can appear in a career section, but none of the privacy statements are mandatory.

When a candidate visits a career section for the first time, the primary privacy statement is displayed if one exists. Then, each time a candidate applies for a job, he/she is presented with a contextualized privacy statement. If the job is posted in multiple contexts, the privacy statement includes content for each context. For example, if a candidate was applying for a job that was available in the United States and Australia, and each of these locations had a separate privacy agreement, the text displayed to candidates would include both privacy agreements.

The system displays the agreement that corresponds to the lowest level in the location and/or organization “tree“. For example, if there is no agreement at level 4, the system looks for one at level 3, and so on, up to level 1. If no agreement is associated with the organizations or locations at any of these levels, the system displays the global agreement.

Global Privacy Statement

When migrating to version 7.5, clients’ existing privacy statement will be migrated and will continue to be tied to their career sections for backward compatibility (i.e., their existing privacy statement will become their global privacy statement). The global privacy statement is not tracked in the candidate file Tracking tab.

Contextualized Application Flow

Clients have the ability to activate, per application flow, contextualized privacy statements. To do so, they create additional privacy statements and contextualize them. The contextualized privacy statement feature is disabled by default. It must be activated and used for tracking to occur (i.e., accept/decline, document reference number). Note that the existing privacy statement can also be contextualized.

When contextualized privacy statements are activated:

• They only apply to job specific submissions.• They always appear just before the application flow start.• They are only displayed to the actual candidate, not the referrer or the agent.

• If a requisition is associated to multiple locations, the collection of all privacy statements is displayed (for example, if a job is available in the United States and in Canada and a privacy statement exists for each country, both privacy statements will be displayed).

• The lowest level in the Location tree determines the display of the privacy statement. For example, if nothing is specified at level 4 for the location (City), then level 3 (State/Province) is considered. If nothing is specified at level 3, then level 2 (Country) is considered. If nothing is specified at level 2, then level 1 (World Region) is consider. If nothing is specified at level 1, then the primary privacy statement is displayed.

• Candidates only agree once to a specific privacy statement.



For information on how to create a privacy statement, see “Creating a Statement” on page 8-4.

For information on how to contextualize a privacy statement, see “Associating the Statement to Locations, Organizations, Career Section Types” on page 8-6.

Both types of privacy statement (global and contextualized) can appear in a career section, but none of the privacy statements are mandatory. Your organization may choose to continue using the global privacy statement. However, it can disable it by choosing not to specify a global privacy statement. Your organization may choose to activate only the contextualized privacy statement.


Global Configuration

Career Section Administration Manual Chapter 9 - Global Configuration

Description of the Global Configuration Section

Path: Global Configuration

The Global Configuration section contains the following settings:

Career Section Settings: This section contains global career section settings.

Career Section URLs: This section allows you to configure URLs that will bring candidates to specific pages of a career section.

Personalized Job List: This section allows you to set the criteria that determine when a match is to be made between a job and a candidate.

Requisition Statuses: This section allows you to configure how requisition status information is displayed to candidates.

Job Submission Statuses: This section allows you to display the status of job submissions in a career section My Submissions and My Referrals page. Default job submission statuses are available to all organizations (that is Draft, Complete, Withdraw). However, for an additional fee, it is possible to create and customize labels of job submission statuses.

Matched Candidate Display: This section allows you to specify if jobs manually matched to candidates in the Staffing WebTop and Manager WebTop will be displayed in My Submissions page.

Agent Confirmation Requests: This section allows you to configure the confirmation step done when hiring a contingent worker. When deciding to go ahead with a specific contingent worker, the system can be configured to send a request to the agent to confirm the candidate’s availability.



Career Section Settings

Path: Global Configuration > Career Section Settings

The Career Section Settings page contains global company career section settings.

In the Career Section Settings page, settings are organized in different features such as Organization Addresses, Global Career Section Settings, Background Check, Languages, Data Integrity, Antivirus. To view the settings of a specific feature, simply click the feature’s name.

The Career Section Settings page of a specific feature provides an overview of the feature’s properties as well as an history on changes that were made (see “History” on page 1-7). Each feature’s property has a name, a value, a description, the version when it was released as well as a security level.

There are three security levels.

• Public: The setting can be viewed and changed by your organization in the product administration module.

• Protected: The setting can be viewed by your organization, but changes can only be done by Taleo in the product administration module.

• Private: The setting cannot be viewed by your organization. It can only be changed by Taleo in the product administration module.

The user role defines what settings can be viewed and modified. The following table summarizes the permissions according to user roles.

Permissions for the Career Section Settings 7.5

Roles

Type Name Private Protected Public

Functional System Functional System Functional

Customer System Administrator

X V V C C

HR Administrator X V V V V

User Manager X V V C C

Taleo Support I C C C C C

Support II V C C C C

Support III V V V V V

X: Cannot view nor change settingsC: Can view and change settingsV: Can view settings



For example, system administrators can only view a particular set of global settings if the security level of the group is Protected. On the other hand, they can view and edit a particular set of global settings if the security level of the group is Public.

For a complete list of global company career section settings, their security level and the database code, see the document entitled Career Section Administration Settings 7.5.

Taleo Enterprise 7.0 users will notice that navigation paths have changed considerably from 7.0 to 7.5. Taleo has created a navigation path correspondence document that provides many of the original paths in 7.0 and their corresponding path in 7.5. If you do not already have the document entitled Career Section Administration Settings, 7.0 vs. 7.5, contact Taleo Technical Support.

Organization Addresses

Setting Details

Organization Web Address Web site host name of the organization. Home page of the organization, not the Career Section home page.Public.



Global Career Section Settings

Setting Details

Advanced Logic Draft Submission Activation

When set to Yes, candidates can complete a draft job submission when the job is no longer available on the Career Section where it was originally posted, but is still posted on another Career Section.

When a candidate is completing a draft job submission on a career section where the job was not originally posted, the candidate must complete all the information required by the application flow of that career section.

Candidates are redirected to the next available career section based on the order defined by the organization’s system administrator. External candidates can complete a draft job submission if an external career section is available. Internal candidates can complete a draft job submission as long as the requisition remains open on either an internal or and external career section.

If you activate this setting, the system will default to the next available career section based on the career sections sequence. It is therefore important to review the sequence order of your career sections (Path: Career Sections [click Reorder next to Career Sections]). If you are using multiple application flows for your career sections, it is recommended to group similar application flows together. Candidates will therefore be redirected to a career section that has the same or a similar application flow as the career section where the job was originally posted.

Public.

Attachments Format Filter List of extensions allowed for the attachment of files.Public.

Attached File Maximum Number Per User

This setting is used to determine the maximum number of files (in bytes) candidates can attach to their file via the Career Section.Protected.

Attached File Maximum Size This setting is used to determine the maximum size (in bytes) of a single candidate's attachment.Protected.



Beacon Interval Time out period setup of the Career Section. The ping frequency of the beacon in milliseconds.Protected.

Candidate maximum attachment updates

Maximum number of possible candidate attachment updates per period. The value can be set to a maximum of 1000.Protected.

Career Section Services Password This setting defines the password used in a special URL that returns the job list or the job description without using any sessions.Public.

Career Section URL Redirection Indicates if Career Section links must be redirected to the alternate job list URL when they are generated for an email or for a job board. (Variable {CAREER_SECTION_URL})Public.

Default Time Zone Indicates the default time zone for the WebTop.Public.

Disable access for candidates not using cookies

Blocks candidates without cookie support.Public.


Setting Details



Display Internal Sources on Internal Career Sections

If the setting is set to Yes, when internal candidates apply for a job posted on an internal career section and the corresponding application flow includes a Source block, they can select a source type and any one of the internal (or external) sources related to the source type. The setting is only available to clients who have asked Taleo to activate the private setting that governs whether the Display Internal Source on Internal Career Sections setting is displayed on the Career Section Settings page. The private setting is set to No by default.Sources designated as “Public” in the Administrator WebTop (Taleo 7.5) and in Configuration (Taleo 10) are displayed to Staffing WebTop users (Taleo 7.5), Manager WebTop users (Taleo 7.5), Recruiting users (Taleo 10) and to candidates who apply for jobs on external or internal career sections. If the Display Internal Sources on Internal Career Sections setting is set to No (the default value), the names of sources designated “Private” in the Adminstrator WebTop (Taleo 7.5) and in Configuration (Taleo 10) are only displayed to WebTop users (Taleo 7.5) and Recruiting users (Taleo 10). If the setting is set to Yes, the names of sources designated “Private” in the Adminstrator WebTop (Taleo 7.5) and Configuration (Taleo 10) are displayed to WebTop users (Taleo 7.5), Recruiting users (Taleo 10) and to internal candidates who apply for jobs on internal career sections.This feature is available in Taleo 7.5 SP13 and later and in Taleo 10 beginning with the SP2 release.

Disqualified Candidates Lock Out Period

Disqualification lock out period preventing candidates from returning to their application or profile depending on where the disqualification occurred.Public.

Employee Referral Program URL URL for the Employee Referral Program within the organization's Web site. Value used in the token {COMPANY_STATIC_PAGE} only for the Referral Acknowledgment letter sent to the candidate.Public.


Setting Details



Enable Resume Parsing Activates the resume parsing functionality throughout the system.Note: This setting is only visible to the client if Resume Parsing has been activated in the zone, based on a Statement of Work. Protected.Clients must use the following email address with the resume parsing via email feature: [email protected] where “zonename” represents the name of the client’s zone.

Entry File for Career Section Links Contains the complete path of the HTML file that contains the organization frames and the Taleo frame.Public.

Full Organization Name Used to specify the organization name that must be used in the Job Application Information email and Correspondence Manager parts of the application.Public.

Invitation To Self-identify Active Activated Flow for Invitation To Self-identify.Public.

Legal Statement Decline URL URL used to redirect a candidate who declines a legal statement placed before the login page when this candidate needs to log in before seeing the job list.Public.

Maximum attempts to attach file period Period during which the maximum number of candidate attachment attempts apply.Protected.

Message Delete Permission This setting displays or not the “Delete” link for each message in all candidate portals.Public.

Number of Unreceived Pings Before Time Out

Time out period setup of the Career Section. Number of missing pings before the session is terminated.Protected.

Request More Info Active Activated Flow for Request More Information.Public.

Sender Email Address Default email address used in the system-generated emails sent to the WebTop and the Career section users.Public.


Setting Details



Sender Email Address Alias Name assigned to the email sender. Aliases are multilingual, but if no value is provided in a given language, the English value is used by default.This alias is intended for email address to users and candidates (but not for e-share emails).Public.

Session Maximum Inactive Interval Time out period setup of the Career Section. Maximum inactive interval, in milliseconds, for a user before his session is terminated.Protected.

Session Time Out Reminder Interval Time out period setup of the Career Section. Time in milliseconds before session timeout reminder is displayed.Protected.


Setting Details



Short Organization Name Used to specify the organization name that must be used in different parts of the application.Public.

The value is pulled when the {Company_Name} variable is used in correspondence. The value is the name of your organization as stored in the ShortCompanyName field of the organization's settings table (the name you provided to the Configuration Management group). {Company_Name}=ShortCompanyName{Full_Company_Name}=FullCompanyName

In addition to correspondence, ShortCompanyName is also used in:

• Career section blocks (Thank You, Congratulations).

• Blocks in Manager WebTop (AdministrationCustom, AdministrationCustomPreview, ExternalCustomBlock, ExternalCustomBlockPreview, InternalCustomBlock, InternalCustomBlockPreview, LogisticsCustomBlock, LogisticCustomBlockPreview).

• Staffing WebTop (Candidate Search, Capture Resume and Media Tracking and on the Requisition Wizard tabs: Administration, External Description, Internal Description, Logistics.

• Skills Selector.• Posting error emails and emails sent to the

electronic recruiting technicians.• Emails sent to candidates by Integration.• Ace Alert emails.• Recruiting Summary emails.

Show Explicit Login Error Messages Specifies if the error messages returned by the system identify whether the user ID or password was incorrect.Public.


Setting Details



Technical Help Information Type The default help text, help link or help email address must be specified in TexTool resource ID 2116390.

If your organization already provides technical help in another form on career sections, you can select None to disable the Technical Help Information feature by default across all your career sections.

If you select Text or Link and the Technical Help Type value is set to Default on a career section’s Properties page, the help text, help link or help email address displayed to candidates will be the one you specified in TexTool resource ID 2116390. If you selected None and the Technical Help Type value is set to Default on a career section’s Properties page, no help information will be displayed.

In Taleo 7.5, this feature is available in SP14 and later and in Taleo 10, in SP3 and later.

See also: “Changing the Technical Help Information Type and Content for a Specific Career Section” on page 4-38

User Name Migration Enabled This setting offers the possibility to existing candidates to provide a user name that will replace their email address as a way to log into the application after a migration.Public.

Background Check

Setting Details

Enable Background Check Consent Disqualification

When activated for Background Check Consent, this setting enables candidate disqualification functions.Public.

Languages

Setting Details

Company Content Languages List of content languages available in the application, presented according to the company's preferences.Private.


Setting Details



Company Content Locales The locales used to manage content in the application that are not covered by the setting “Company Content Languages”. This setting is normally used for user-defined text and labels that can be retrieved in TexTool, but that can be customized or overridden in the Career Section administration section.Public.

Data Integrity

Setting Details

Email Uniqueness Activate candidate/referrer email address uniqueness verification in WebTop products.Public.

Antivirus

Setting Details

Antivirus enabled This setting is used to enable the antivirus function when the candidate or the recruiter attaches a file.Public.

Languages

Setting Details



Career Section URLs

Path: Global Configuration > Career Section URLs

You can create career section URLs that you can later add to different areas of the career section or to email correspondence. How might you use such a URL? For example, rather than have candidates start from the job search page, you might want them to go to the portal and log in to the My Submissions page. You could create a specific career section URL for this purpose.

The Refine by list allows you to filter URLs by code.

The Create link allows you to create URLs. See “Creating a Career Section URL” on page 9-12.

In the Career Section URLs list, the code, default language, career section, default career section page, URL and status is provided. For more information on statuses, see “Status” on page 1-8.

In the Actions column, the Delete button allows you to delete specific URLs and the Preview button allows you to view the page where the career section will open.

Numbers on the right side indicate the number of career section URLs displayed on the current page and the total number in your organization. For example, “1-9 out of 9”. If the list spans multiple pages, links to these pages are displayed immediately to the right.

Creating a Career Section URLPath: Global Configuration > Career Section URLs

1. In the Career Section Setup page, click Career Section URLs. The Career Section URLs page opens.

2. Click Create. The New Career Section URL page opens.

3. Enter a code.


5. Select a career section.



6. Select the default page that will be displayed when accessing the career section. Possible values are:

• Basic Search• Advanced Search• Job List• Job Description• My Submissions• My Job Cart• Personalized Job List• Job-specific Application• Candidate Profile• Job-specific Referral• Candidate Profile - Referral

7. Specify the URL parameters of the page where candidates will land.

8. Click Save.

In the Career Section URLs page, if you click the Preview button, the page where the career section will open is displayed. All changes made in the preview page are also done in the actual career section. For example, if a system administrator enters a general profile, this information will appear in the Staffing WebTop.



Personalized Job List - Matching Criteria

Path: Global Configuration > Personalized Job List

The Personalized Job List - Matching Criteria feature enables you to set the criteria that determine when a match is to be made between a job and a candidate. Only jobs that meet all the criteria you specify will be displayed in the career section Jobs Matching My Profile page.

These criteria are used in all personalized job lists used in your organization. To efficiently match requisitions to qualified candidates, you can select matching criteria that will improve the quality of your results. Matching is done by comparing answers provided by candidates to criteria specified in the requisition by the recruiter or the hiring manager.



Because the matching criteria are global settings, they apply to all career sections in your organization.

For certain criteria, you can determine if the selection is Required, Desired or Not Required.

Required If the criterion is set to Required, it is mandatory. The candidate must meet this specific criterion to be considered. Candidates who meet all the Required criteria are automatically matched to the selected requisition and appear in the Matching Candidate List in the Staffing WebTop.



The Basic Profile criteria are considered as wildcards. If these criteria are not selected as Required in the requisition, or if a candidate does not enter answers for these criteria, the answers will still be considered.

Skills and Questions criteria are considered as wildcards. If these criteria are not selected as Required in the requisition, or if a candidate does not enter answers for these criteria, the answers will still be considered. The candidate will be matched if he/she matches all the other required criteria.

Editing Matching CriteriaPath: Global Configuration > Personalized Job List

1. On the Career Section Setup page, click Personalized Job List. The system displays the Matching Criteria – Personalized Job Lists page, which is composed of the following sections: Structure, Skills, Questions, Basic Profile.

2. Click Edit.

3. Make the required changes.

4. Click Save.

Desired If the criterion is set to Desired, the criterion is not mandatory and is considered as an asset. If a candidate does not match a Desired criterion, he/she is not rejected. Candidates who meet all the Required criteria and who also meet some Desired criteria appear at the top of the Matching Candidate List in the Staffing WebTop. Desired criteria are considered as a plus.

Not Required If the criterion is set to Not Required, the criterion is not considered.



Requisition Statuses

Path: Global Configuration > Requisition Statuses

The Requisition Status Configuration feature allows you to configure how job status information is displayed to candidates. The following options are available:

Active/Inactive: This is related to whether the job is posted or not. Default labels are:

• Active (Default label: Accepting Job Submissions)• Inactive (Default label: No Longer Accepting Job Submissions)

Requisition Status: This is related to the status of the requisition. Default labels are:

• Open (Default label: Accepting Job Submissions)• Filled (Default label: Filled)• Cancelled (Default label: Closed)• On Hold (Default label: On Hold)

The option selected is activated for My Submissions and My Referrals in all career sections and staffing types.

Default labels are configurable by staffing type and user type. See “Modifying Labels” on page 9-18.

Selecting the Requisition Status Display TypePath: Global Configuration > Requisition Statuses

1. In the Career Section Setup page, click Requisition Statuses. The Requisition Status Configuration page opens.

2. Click Edit next to Requisition Status Display.

3. In the Display Type selector, select Active/Inactive OR Requisition Status.

4. Click Save.



Modifying LabelsPath: Global Configuration > Requisition Statuses

1. In the Requisition Status Configuration page, under Requisition Status, click the status label you wish to modify. The Requisition Status List page opens.

2. Click the name of a status.

3. Click Create next to User-defined Requisition Statuses.

4. Enter a code and a name for the new status. For the Name field, the maximum number of characters is 75. The information entered in the Name field will appear to candidates.

5. Click Save.

Associating a Status to Requisition Types and User TypesPath: Global Configuration > Requisition Statuses

Once the status is created, you can associate it to a particular requisition type and user type.

1. In the Requisition Status page, click Create next to Statuses Usage.

2. In the Requisition Type list, select a requisition type: All, Campus, Executives, Hourly, Professional.

3. In the User Type list, select a user type: All, Agent, External Candidate, Internal Candidate, Referrer.

4. Click Save.



Job Submission Statuses

Path: Global Configuration > Job Submission Statuses

The Job Submission Statuses feature is part of the Candidate Communication Agent module.

The Job Submission Statuses feature allows you to display the status of job submissions in a career section My Submissions and My Referrals page. It therefore allows candidates to always be informed of where they are in the process (they can view the status associated to their job applications).

Default job submission statuses are available to all organizations (that is Draft, Complete, Withdraw). However, for an additional fee, it is possible to create and customize labels of job submission statuses.

To access the Job Submission Status Configuration page, click Job Submission Statuses in the Career Sections Setup page.

The Edit link allows you to select the display type that is Custom Configuration or Default Configuration. See “Selecting the Job Submission Status Display” on page 9-21.

For information on purchasing the Candidate Communication Agent module, communicate with Taleo Customer Support.

If your organization has purchased the Candidate Communication Agent module, Taleo support will activate the following setting: Enable Customization of Job Submission StatusesPath: Global Configuration > Career Section Settings > Global Career Section Settings

You must also activate the Candidate Communication Agent settings in the career section properties.Path: Career Sections [select a career section] > Properties [click Edit] > Candidate Communication Agent



The Refine by list (which is displayed when the Custom Configuration is selected) allows you to filter statuses by step code, step name, or by status.

In the Workflow Statuses Usage list (which is displayed when the Custom Configuration is selected), the steps and statuses are displayed. Clicking on the name of a status allows you to edit and create job submission statuses. See “Configuring Workflow Statuses Usage” on page 9-21.


Numbers on the right side indicate the range of workflow usages displayed on the current page and the total number of workflow usages in your organization. For example, “1-9 out of 9”. If the list of flows spans multiple pages, links to these pages are displayed immediately to the right.

The names of the steps in the Workflow Statuses Usage list are the names of the steps of the selected Candidate Selection Workflow (Path: Administrator WebTop > Setup > Global Setup > Process > Candidate Selection > Workflows [select a workflow] > Steps Usage tab).



Selecting the Job Submission Status DisplayPath: Global Configuration > Job Submission Statuses

System administrators have the ability to select Taleo’s default configuration for job submission statuses or create a custom configuration.

1. On the Career Section Setup page, click Job Submission Statuses. The Job Submission Status Configuration page opens.

2. Click Edit next to Job Submission Status Display. The Job Submission Status Display Type Selector page opens.

3. In the Display Type, select between Custom Configuration or Default Configuration.

• If a candidate has not completed his/her job application, “Draft” is displayed.

• If a candidate has completed his/her job application, “Complete” is displayed.

• If a candidate withdraws his/her job application, “Withdrawn” is displayed.

4. Click Save.

Configuring Workflow Statuses UsageIf you selected Custom Configuration, the system displays the Workflow Statuses Usage list. This list displays the steps/statuses that are displayed to candidates in a career section My Submissions and My Referrals pages.

1. In the Job Submission Status Configuration page, click a step/status combination. For example, select the 1st Interview - Contacted step.

2. Click Create next to User-defined Job Submission Statuses.

3. Type a code and a name.

4. In the Description field, provide additional information on the meaning of the status. This field can contain a maximum of 16, 000 characters and supports full RTF editing and the ability to embed hyperlinks to other websites or documents housed on other servers not hosted by Taleo.

5. Click Save.

Once the status is created, you can associate it to a particular requisition type and user type.

1. In the User-defined Job Submission Status page, click Create next to Statuses Usage. The system displays the Job Submission Status Usage Configuration page.

Default Configuration If you decide not to configure job submission status information and to use the default configuration, statuses are displayed as follows:

The default configuration is available to all organizations.Custom Configuration If your organization purchased this option, it enables you to

create or customize labels of job submission statuses that appears in a career section My Submissions and My Referrals pages. See “Configuring Workflow Statuses Usage” on page 9-21.



2. In the Requisition Type list, select a requisition type: All, Campus, Executives, Hourly, Professional.

3. In the User Type list, select a user type: All, Agent, External Candidate, Internal Candidate, Referrer

4. Click Save.

In the following example, candidates, regardless of their user type, if they reached the 1st Interview step/Contacted status for a particular job that they had been matched to manually, that job would be displayed on their My Submissions or My Referrals page.

In the Staffing WebTop and Manager WebTop, recruiters and managers can view the candidate status in the candidate file header. This allows recruiters to know what the candidate is being told about the position via the career section. This field only appears if your organization has purchased the configuration option of the Job Submission Statuses feature.



Matched Candidate Display

Path: (Global Configuration) Matched Candidate Display

The Matched Candidate Display feature allows you to specify if jobs manually matched to candidates in the Staffing WebTop and Manager WebTop will be displayed in the career section My Submissions page.

Setting a Display Type for a User TypePath: (Global Configuration) Matched Candidate Display

1. In the Career Section Setup page, click Matched Candidate Display.

2. In the Matched Candidate Display page, select a user type. Possible values are:

• Agent• External Candidate• Internal Candidate• Referrer

3. In the Matched Candidate Display page of the user type you selected, click Edit next to Properties.

4. Select a display type. Possible options are:

4a) If you selected Yes, when candidates reaches one of the selected step, click Add next to Steps.

4b) Select one ore more steps.

The steps displayed in the Step Selector are not associated to a workflow. To select the appropriate step, you must know to which workflow the step is associated. For more information, see the candidate selection workflow in Administrator WebTop > Setup > Global Setup > Process > Candidate Selection > Workflows.

Never Matched jobs will never be displayed in the career section My Submissions page. Default value.

Always Matched jobs will always be displayed in the career section My Submissions page.

Yes, when candidates reaches one of the selected step

Matched jobs will be displayed in the career section My Submissions page when the candidate reaches the steps selected.



A candidate does not absolutely have to reach the selected step in order for the matched jobs to be displayed. For example, a workflow is composed of the New, 1st Interview and Offer steps. The 1st interview step is selected for the Matched Candidate Display feature. • When a candidate reaches the New step, matched jobs will not

be displayed in My Submissions page.• When a candidate reaches the 1st Interview step, matched jobs

will be displayed in My Submissions page.• When a candidate reaches the Offer step by bypassing the 1st

Interview step, matched jobs will be displayed in My Submissions page because the Offer step appears after the 1st Interview step in the workflow sequence.

4c) Click Select.

5. Click Save.



Agent Confirmation Requests

Path: Global Configuration > Agent Confirmation Requests

This section allows the configuration of the confirmation step, usually at time of a contingent hiring. When deciding to go ahead with a specific contingent worker, the system can be configured to send a request to the agent to confirm the candidate’s availability. The agent will receive an email and will be brought back to the candidate file where the confirmation will occur and will most likely move the candidate to the hired status. To achieve this important feedback loop in the contingent process, you need to configure the confirmation request. You need to specify the step in a specific candidate selection workflow.

Creating an Agent ConfirmationPath: Global Configuration > Agent Confirmation Requests

1. Click Create.

2. Enter a code. This field is mandatory.

3. Enter an internal description of the confirmation.

4. Specify the agent confirmation question and translate it. This field is mandatory.

5. Specify a workflow, step and status.

6. Specify the status that will be reached based on the answer provided.

7. Click Save.

Editing an Agent ConfirmationPath: Global Configuration > Agent Confirmation Requests

1. In the Agent Confirmations page, click a confirmation.

2. Click Edit.

3. Make necessary changes.

4. Click Save.

Deleting an Agent ConfirmationPath: Global Configuration > Agent Confirmation Requests

1. In the Agent Confirmations page, click Delete beside the confirmation you which to delete.


Branding

Career Section Administration Manual Chapter 10 - Branding

Description of the Career Portal Brands Page

Taleo offers your organization multiple ways to have each of your career section branding work. Taleo supports iFrame, Pop-up and Taleo Career Portal Branding. The recommended option is the Taleo Career Portal Branding because it ensures seamless branding and an optimal candidate user experience. However, this should be evaluated on a career section by career section basis. In some situations, the iFrames or Pop-up options may still be the best method for a specific career section.

The branding feature offers your organization with significant control over the look and feel of each of your career sections.

Your organization submits a compressed (“zip“) file that contains the branding definition, that is a XHTML file and all the required static files (images, JavaScript, CSS, objects). The file (conforming to Taleo's specifications) can include left and right navigation items as well as heading and footer content, which together enable your organization to create a career section that conveys a particular look and feel. The URL of each career section that will use the branding must be attached.

The file is saved in your organization's database zone and is cached by the Taleo file system. When candidates access the career section, the cached files are accessed.

Taleo is hosting the entire Web page (versus the page being embedded as a frame), therefore eliminating double scrolling for candidates. Since Taleo is hosting the page, the Taleo URL is used.

If your organization has more than one brand, a separate compressed file can be created for each of them. Your organization can then assign any one of those brands to a single career section or can assign a brand to multiple career sections.



To access the Career Portal Brands page, click Career Portal Brands in the Career Sections Setup page.


The Refine by list allows you to filter career portal brands according to different criteria (for example, code, name, status).

The Create link allows you to create a career portal brand. See “Creating a Career Portal Brand” on page 10-5.

In the Career Portal Brands list, the icon in the first column indicates in which language(s) an element is activated. If an element is unilingual, an abbreviation of the language is displayed. For example,

EN for English. If an element is multilingual, the icon is displayed. When mousing over the icon, the languages in which the element is available are indicated.

Also, in the Career Portal Brands list, the code, name and status of the career portal brand are provided. For more information on statuses, see “Status” on page 1-8.

In the Actions column, the Delete button allows you to delete specific career portal brands.

Numbers on the right side indicate the number of career portal brands displayed on the current page and the total number of career portal brands in your organization. For example, “1-14 out of 19“. If the list spans multiple pages, links to these pages are displayed immediately to the right.



Viewing Information Regarding a Career Portal Brand

To access a career portal brand, click the name of the career portal brand in the Career Portal Brands page.

The Language section allows you to view an element in a specific language and to create an element in a new language. See “Language Configuration” on page 1-8.

The Career Portal Brand page contains the properties (code, name, description, status) as well as the name of the branding file. Click Edit to modify the properties. See “Uploading the Branding File - Performed by your Organization’s Web Team” on page 10-8.

For information on the branding file, see “Producing a Valid Branding Definition - Performed by your Organization’s Web Team” on page 10-5.


Viewing the List of Career Sections that Use a Particular BrandingYou can view the list of all the career sections to which a particular branding has been applied. This is especially useful when you make branding changes: you can quickly see all the career sections that will be affected by the changes.

1. On the Career Portal Brands page, Career Portal Brands list, click the name of the career portal brand you want to examine.

2. Next to the name of the corporate brand, click View Associated CS. The system displays the list of career sections that use the corporate brand.



Important Information Regarding Branding

Career sections (whether they use or do not use the new Taleo branding feature) have been designed to fit in a 720 pixel size. This width, along with a 1024 x 768 screen resolution, provides a more pleasing appearance, more white space, and consequently, superior readability.

The career section will automatically adjust to either:

• The size of the window where it is placed.• The size specified in the branding file.• The size of the frame where it is placed.

Your organization should take into account the new recommended page width while creating the branding, XHTML code and images that will be included in the compressed file.

To take full advantage of the new user interface, your organization should use this migration as an opportunity to update the branding around the career section using the new administration tools (as opposed to using your current frame or popup approach). Given this new branding, your organization should modify its career section page (1024 x 768 screen resolution) to account for the new 720 pixel size.

When migrating to Taleo Enterprise 7.5, Taleo will still support the following:

• Frames• Pop-ups

Frames and pop-up windows, though they continue to be supported in version 7.5, are no longer necessary. Should your organization decide to forego frames and pop-up windows, it should take this into account while creating the branding, XHTML code, and images that will be included in the XHTML file. One important advantage of dispensing with frames is the elimination of double sets of scroll bars (common to career section pages created in Taleo Enterprise 7.0). Candidates are sure to find Web pages that contain a single pair of scroll bars much easier to navigate.

There is no dynamic content based on the type of job search performed within a career section. For example, with Taleo hosting the page, it is not possible to display marketing content on a career section when candidates search for marketing jobs. Branding can be set per career section. If your

The career section will adjust to the size of the frame (720 pixel or other). For example, if your organization uses a 600 pixel wide frame, the career section will fit that space automatically. However, if the pixel size drops below the recommended 720 pixel size, the career section will become compressed and some features will either need to be turned off to accommodate the lack of space or will appear squeezed on the screen.

The new Taleo hosted career section branding feature offers organizations significant control over the look and feel of their career sections, but organizations are not required to use this feature. Though Taleo recommends the use of this new feature, Taleo Enterprise 7.0 clients who wish to continue using frames and pop-up windows after they migrate to version 7.5 may do so.



organization wants marketing jobs to drive marketing content, you should create different career sections for different target audiences.

The Career Section Administration module supports the upload of JavaScript files. However, JavaScript files cannot be activated without the review and approval of Taleo.

Creating a Career Portal Brand

Different people are involved in the creation of the career portal brand:

• your organization’s Web team who is responsible for producing the branding definition and for uploading and testing the branding file in the Career Section Administration module.

• Taleo who is responsible for activating the branding if it contains JavaScript.• your organization’s system administrator who is responsible for assigning a branding to a career

section.

Producing a Valid Branding Definition - Performed by your Organization’s Web Team

The branding definition is contained in a compressed (“zip“) file. This compressed file includes an XHTML file and all the required static files (images, JavaScript, CSS, objects).

The maximum size of the compressed (“zip“) file is 1 MB.

It is possible to set one branding file for each specific locale (a locale being a language or the combination of a language with a location. For example, en_GB for English in Great Britain).

The branding file must contain two elements:

• A file named “index.html“.• A folder named “theme“.

The “theme“ folder can contain sub-folders to help you organize the files. For example:

• CSS: This folder contains .css files referred by the “index.html“ file. • Images: This folder contains images referred by the “index.html“ file. The format of images must

be supported by the principal Web browsers. There is no limitation for the type or size of images. However, it is recommended to use .jpg or .gif as they take less space.

• JS: This folder contains JavaScript files (.js) referred by the “index.html“ file. • Objects: This folder contains objects (for example, applet classes, flash animation files) referred

by the “index.html“ file.

When creating a career section brand, you must specify a base locale among all branding files submitted. If a career section using a brand is accessed with a locale where no file was submitted, the branding file associated to the base locale will be used.



When creating the compressed (“zip“) file, the compressed file MUST NOT INCLUDE the folder that contains the “index.html“ file and the “theme“ folder. For example, if you create a compressed file by right clicking the ABC folder in Windows Explorer and selecting Sent To > Compressed (zipped) Folder, the compressed file created will include a folder named ABC and this will cause problems. The compressed file MUST include at the root: a file named “index.html“ AND a folder named “theme“. If these items are included in a folder, it will not work. You have two solutions:

• SOLUTION 1 - Create a new compressed file and drag-and-drop the “index.html“ file and the “theme“ folder in it. To do so:

• In Windows Explorer, select the ABC folder.• Right click the right-hand side of the window.• Select New > Compressed (zipped) File.• Name your file.• Drag-and-drop the “index.html“ file and the “theme“ folder in the compressed file.

• SOLUTION 2 - Create a compressed file directly using the “index.html“ file and the “theme“. To do so:

• In Windows Explorer, select the “index.html“ file and the “theme“ folder in the ABC folder.• Right click and select Sent To > Compressed (zipped) Folder.• A compressed file is created. Rename your file if necessary.

The “index.html“ file must host the objects (images, CSS, flash, JavaScript).

The “index.html“ file must be XHTML 1.0 Strict. Declare the following DOCTYPE at the beginning of the XHTML file because the browser uses that information to properly display the page elements and attributes in your code.

• <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">

The “index.html“ file must contain an <insertcontent> tag which will be used to insert Taleo content in the page.

In the “index.html“ file, the <insertcontent> tag must not be inside a form tag.

In the “index.html“ file, all the html tags must be declared with the “http://www.w3.org/1999/xhtml“ namespace.

In the “index.html“ file, the <insertcontent> tag must be declared with the “http://www.taleo.com/templates“ namespace. For example, <insertcontent xmlns="http://www.taleo.com/templates" />

When creating the branding file, if your organization is using CSS definitions on standard HTML tags, this will have an impact on the Theme configuration. If discrepancies occur, Taleo will not have the



ability to provide any support. For example, in a career section using branding, hyperlinks are black. But in the career section‘s theme, the hyperlinks are defined as being blue.

If the branding file contains JavaScript, the file must be analyzed and approved by Taleo before it will be activated. This validation will ensure that the file does not contain code that would compromise Taleo's infrastructure. Such validation requires a SOW and an extra fee. If your organization requires a SOW for the JavaScript validation, please contact your Taleo Client Executive.

If script tags containing JavaScript or style tags are present, you must wrap their content inside a CDATA block. For example, the CDATA block is defined by bold characters.

• For script tag:<script type="text/javascript">//<![CDATA[function nothing() { }//]]></script>

Tip for clients who want to include JavaScript in their branding file:

Until the CSS and look and feel of the branding file are ready, the client's Web team can disable the JavaScript function in the branding file JS folder (by putting the code in comments or by removing the content of the JS folder temporarily). By doing this, the client’s system administrator can test and validate everything about the branding before putting it through validation. If the branding file is validated and then needs to be changed later on, it will have to go through re-validation. In short, the JavaScript validation should be the last step in your process to ensure minimal re-work.



• For style tag:<style type="text/css">/*<![CDATA[*/p { color: green; }/*]]>*/</style>

Uploading the Branding File - Performed by your Organization’s Web TeamPath: Career Portal Brands

It is recommended that the person who created the branding file also upload, validate and test the branding file. Your organization’s system administrator should therefore teach this person to use Career Section Administration.

Before uploading the branding file in Taleo application, you can use the XHTML validator available at http://validator.w3.org/. Upload the “index.html“ file and click Check. This will give you an overview of all the errors contained in the branding file. Note: Please ignore the error concerning the “insertcontent” tag because it is not a valid XHTML tag (it is a Taleo tag)

1. On the Career Section Setup page, click Career Portal Brands.

2. Click Create next to Career Portal Brands. The New Career Portal Brand page appears.

3. Provide a code and a name. These fields are mandatory.

4. Provide a description.

5. Click Browse... to select the compressed file that contains the branding. The file must conform to Taleo's specifications.

6. The content of the file is scanned to ensure that it contains no viruses.

7. Click Save.

Activating Branding - Performed by the System AdministratorTaleo will perform a validation to find possible erroneous JavaScript patterns in the branding file. A validation by someone proficient with JavaScript is required to eliminate performance problems or other complications.

If no error is detected, the system administrator can activate the branding.

If errors are detected, the system administrator will be told what the errors are. If errors are caused by JavaScript in the file, the system administrator will be asked to contact the Taleo Representative. A SOW is required for a JavaScript validation. Alternatively, the system administrator can upload a corrected branding file, without the errors and then activate the file.



Assigning Branding to a Career Section - Performed by the System Administrator

The steps in this section apply only if the career section has been deactivated (Deactivate) or its status is Inactive or Draft.

Before performing the following steps, the compressed (“zip“) file containing the branding definition you wish to use in your career section must have been uploaded to your organization's database zone. See “Uploading the Branding File - Performed by your Organization’s Web Team” on page 10-8.


1. On the Career Section Setup page, click Career Sections.

2. Click the name of the career section to which you want to assign a branding.


4. In the Corporate Brand section, select the branding you want to assign.

5. Click Save.



Questions Regarding Taleo Hosted Career Section Branding

Question Answer

What is Taleo hosted career section branding? Taleo hosted career section branding is when a client uploads his/her career section branding file in the Taleo solution and attaches it to his/her career section.The branding file includes the header/footer content and the right/left navigation sections of the career section. Taleo application appears in the middle.

What are the benefits of hosting? Removal of the double scroll bar for candidates, which was a large usability obstacle for candidates prior to version 7.5.

Removal of the pop-up career section (when a candidate clicks on a company’s Career Section and a new window pops-up with the Taleo career section), which was an alternative to the double scroll bar but presented these problems:

• many users had the pop-up feature disabled

• less seamless experience

When should the discussion regarding branding/hosting take place with the client?

This discussion should occur right at the beginning of the migration/implementation strategy because the decision will affect the career section configuration.

What other options are available besides Taleo hosted career section branding?

Taleo continues to support iFrames and pop-up configurations.

What happens if a client makes many branding changes through-out the year?

The client must take this into consideration when deciding to use Taleo hosted branding or not. Each time the brand is modified in the Taleo hosted version, the client will need to recreate the branding file and go through the upload/activation process. If there is JavaScript in the file, then a validation process must take place each time (see next page for information regarding the costs of a SOW). In this situation, a client may decide to keep using an iFrame or pop-up configuration.

What URL would appear to candidates if Taleo is hosting the branding?

Taleo URL would appear.



Can the career section page open in a new browser or in an existing browser?

Either, it is up to the client.

What work needs to be done on the client side in regards to the URL if the client switches to Taleo hosting the branding?

The client will need to make changes to his/her career section to not include frames when candidates proceed into the Taleo hosted area of their web site.The client will need to generate the branding file.

What is the process to load the hosted branding file?

Follow the instructions regarding “Creating a Career Portal Brand” on page 10-5.

Who on the client's side should be involved in the process?

The client’s Web developer should directly be involved in uploading and testing the branding file as this will shorten the validation process and reduce changes needed.

What is the Service Level Agreement (SLA) for the hosted branding file?

If there is no JavaScript (therefore no validation needed by Taleo), no work needs to be done by Taleo. It is up to the system administrator to upload and activate the branding file.

What is the Service Level Agreement (SLA) for the hosted branding file that has JavaScript?

No real SLA, but once the SOW is signed and assigned to a technical consultant, the process would take approximately 5 days for the validation.

What is the standard SOW fee? No fee if the file does not contain JavaScript.If the file contains JavaScript, the fee will be as follows:• Branding file validation Fee: Contact your

Client Executive.• The file can be submitted three times: the

first time, then twice with changes or corrections. Each testing iteration includes:• Verification of the JavaScript in the

branding file for security breaches.• Local testing of the branding file.• Technical and functional testing

against the career section.• Activation of the branding file if all

testing steps are successful. The client can use it.

Question Answer



Is the branding definition composed of an HTML file or XHTML file?

The branding definition is composed of a XHTML file and all the required static files (images, JavaScript, CSS, objects).

Before uploading the branding file in Taleo application, is it possible to validate it?

You can use the XHTML validator available at http://validator.w3.org/. It is recommended to use this validator to avoid problems.

Question Answer


Themes

Career Section Administration Manual Chapter 11 - Themes

Description of the Themes Page

The Theme feature offers your organization the possibility to configure several elements in a career section. It gives you complete control regarding the general font type and size, and the color scheme.

In previous versions of Taleo Enterprise, Taleo clients who wanted to modify CSS fonts and font sizes, background color, and so forth, used Chameleon. In Taleo Enterprise 7.5, you can create and edit themes that bring together a host of CSS elements. You then apply a theme to a career section to give the latter a particular look and feel. You can apply the same theme to multiple career sections or you can create a theme for a single career section.

To access the Themes page, click Theme in the Career Section Setup page.


The Refine by list allows you to filter career sections themes according to different criteria (for example, code, name, status).

The Create link allows you to create a theme. See “Creating a Theme” on page 11-7.

In the Themes list, the icon in the first column indicates in which language(s) an element is activated. If an element is unilingual, an abbreviation of the language is displayed. For example, EN for

English. If an element is multilingual, the icon is displayed. When mousing over the icon, the languages in which the element is available are indicated.

Also, in the Themes list, the code, name, and status of the theme is provided.

In the Actions column, the Delete button allows you to delete specific themes and the Duplicate button allows you to copy a theme.

When creating a theme, the system automatically duplicates the Taleo Default theme. The user then can customize the aspect and feel of the new theme.



Numbers on the right side indicate the number of theme displayed on the current page and the total number of themes in your organization. For example, “1-14 out of 83“. If the list spans multiple pages, links to these pages are displayed immediately to the right.

You access themes through the Themes section of the Career Section Administration module. Each theme has five categories.



Editing a Theme and Its CSS Attributes

Please consult the series of tables at the end of this section before performing the following steps. Also, the excel file Theme Settings, Version 7.5 can provide you with helpful information.

1. On the Career Section Setup page, click Themes.

2. Click the theme that contains the configurable elements whose attributes you want to edit. The system displays the Theme page that contains the Language, Properties, Configurable Elements, and History sections for that theme.

3. To change the language, select the desired language in the Language list.

4. To edit the theme's properties, click Edit next to Properties. Make the required changes. When you are satisfied with all of your changes, click Save.

To edit the progress bar pixel size in order to make it fit to the pixel size of the career section, override the content in the Width, in pixels, for the progression bar in the application flow field. The default pixel width is 720.

To modify the amount of space taken by the help panel in the career section, override the content in the Width in pixel reserved for the Online Help in Theme field. The default and maximum pixel width is 200. If the pixel size is set to 0, it will remove the help panel from all pages on the career section.

5. To edit the following configurable elements

• Background and Color Configuration

• Text Configuration

• Link Configuration

• Input and Button Control Configuration

• Custom Resource Configuration

6. To change the language, select the desired language in the Language list.

7. To edit the configurable element's properties, click Edit next to Properties. Make the desired changes. When you are satisfied with all of your changes, click Save.

8. Repeat step 6 and 7 for any configurable elements you want to modify.

click the corresponding configurable element. The system displays the Configurable Element page that contains the Language, Properties, Style Class, and History sections for that type of configurable element.



Style Class Attribute Style in 7.0 (useful if your organization customized 7.0 style classes using Chameleon)

Main BackGround (99) background-color body

General Font (199) font-family, font-size

body

Page Title (175) color, font-size, font-style, font-weight, text-decoration

.label-title

SubTitle (198) color, font-size, font-style, font-weight, text-decoration

.label-subtitle

Text (196) color, font-size, font-style, font-weight, text-decoration

.label-text

First Color (98) background-color .cell-box-title

Error Message Box (93) background-color .cell-box-error-msg

Second Color (97) background-color .cell-box-text

Warning Message Box (94)

background-color .cell-box-warning-msg

Error Text (167) color, font-size, font-style, font-weight, text-decoration

.label-box-text-error

Label (197) color, font-size, font-style, font-weight, text-decoration

.label-label

Button Link (285) background-color a.button

Button Link (Mouse Over Event) (284)

background-color a.button:hover



Button (398) color, font-size, font-style, font-weight, text-decoration

.label-button

Button Link (285) color, font-size, font-style, font-weight, text-decoration

.label-button

Header and Footer Link (299)

font-size, font-style, font-weight, text-decoration

.label-link

Title Link (293) color, font-size, font-style, text-decoration

.label-link

Help Link (290) color, font-style, font-weight, text-decoration

.label-link

Button Link (285) color, font-style, font-weight, text-decoration

.label-link

Date Selector Link (286) color, font-size, font-style, font-weight

.label-link

Small Link (288) color, font-style, text-decoration

.label-link

Regular Link (297) color, font-size, font-style, font-weight, text-decoration

.label-link

Action Link (295) color, font-style, font-weight, text-decoration

.label-link




Custom 1 (499) color, font-size, font-style, font-weight, text-decoration

.custom1

Custom 2 (498) color, font-size, font-style, font-weight, text-decoration

.custom2

Input Control (399) color, font-size, font-style, font-weight, text-decoration

.input

Header and Footer Link (299)

background-color, color, font-size, font-style, font-weight, text-decoration

.label-box-title

Job Information (179) color .label-box-title

Flow Step (177) color .label-box-title

Header Username (195) color .label-box-title

List Section Title (164) color .label-box-title

Job Type (182) color, font-size, font-style, font-weight, text-decoration

.label-text

Job Posting Date (180) color, font-size, font-style, font-weight, text-decoration

.label-text

Selected Tab (89) background-color .cell-box-text




Creating a Theme

Often, the most efficient way to create a new theme consists in duplicating a theme that contains most of the attributes you want to use in the new theme and then editing the duplicate. For information, see “Duplicating a Theme” on page 11-7. If you want to create a theme from scratch (actually, a theme based on the default theme used in your organization), perform the following steps.

1. On the Career Section Setup page, click Themes. The system displays a list composed of the default theme used in your organization and the themes you have created.

2. Click Create next to Themes.

3. Type values in the Code, Name, and Description fields on the New Theme page and then click Save. The system displays the theme page for the new theme; the page is composed of the Language, Properties, Configurable Elements, and History sections.

4. The system assigns to configurable elements and their respective style classes the same attributes as those used in the Taleo default theme. You can edit any or all of these attributes to obtain a theme that conveys a particular look and feel when you apply it to a career section. For information about editing configurable elements and their respective style classes, see “Editing a Theme and Its CSS Attributes” on page 11-3.

5. When saving the information, the status of the theme changes from Draft to Active.

A theme can only be deleted if it’s status is set to Draft.

Duplicating a Theme

1. On the Career Section Setup page, click Themes. The system displays a list composed of the Taleo default theme and the themes you have created.

2. Locate the theme you want to duplicate and then click the corresponding Duplicate button. Type values in the Code, Name, and Description fields on the New Theme page and then click Save. The system displays the theme page for the new theme.

3. The system assigns to configurable elements and their respective style classes the same attributes as those used in the Taleo default theme. You can edit any or all of these attributes to obtain a theme that conveys a particular look and feel when you apply it to a career section. For information about editing configurable elements and their respective style classes, see “Editing a Theme and Its CSS Attributes” on page 11-3.



Deactivating a Theme

A theme cannot be deactivated if associated to a career section. Therefore, the deactivate link will be disabled.

1. On the Career Section Setup page, click Themes. The system displays the list of themes you have created.

2. In the Name column, click the theme that contains the category (and hence the feature) you want to deactivate (make unavailable).

3. Click Deactivate.

Adding a Theme to a Career Section

The steps in this section apply only if the career section has been deactivated or its status is Inactive or Draft.

1. On the Career Section Setup page, click Career Sections. The system displays the Career Sections page and the list of career sections in your organization.

2. In the Name column, click the name of the career section you want to add a theme to. The Career Section page that opens contains the Language field and the following sections: Properties, Application Flow Properties, Career Section URL, Career Portal Pages, Security Settings, Sign In, User Accounts, Self Registration, User Name and History.

3. Click Edit next to Properties (if Edit is not displayed, the career section's status is probably Active).

4. Locate the Theme section and then click Theme Name field and then click the theme you want to assign to the career section.

5. Click Save.



Viewing the List of Career Sections that Use a Particular Theme

You can view the list of all the career sections to which a particular theme has been applied. This is especially useful when you make changes to a theme: you can quickly see all the career sections that will be affected by the changes.

1. On the Themes page, Themes list, click the name of the theme you want to examine.

2. Next to the name of the theme, click View Associated CS. The system displays all the career sections that use the theme.



Recommended Adjustments to Career Sections based on Pixel Size

The following information will give guidance on adjustments that can be done to make the Career Section looks good at whatever pixel size chosen by your organization. The default pixel size for the Career Section is 720 pixels. It is important to note that the Career Section will automatically adjust to fit the amount of space given. However, the content, text and fonts will not automatically adjust and the recommendations below will help perform the adjustments.

Help Panel The help panel in a career section pages and application flows is configurable. The following elements can be modified:

• size of the help panel• amount of text in the help panel • font of the text in the help panel

Size of the Help Panel

Path: Themes

In the Properties section of a theme, the pixel size definition for the help panel can be defined under the setting Width in pixel reserved for the Online Help in Theme. This setting can be between 0 and 200 pixels. The default is 200 pixels and entering 0 means that no help panel will be displayed.

In a career section that is less than 720 pixels, it is recommended to reduce the pixel size of the help panel. Start first with100 pixels and see if it works. If not, then remove it all together by putting the setting to 0.

If the help panel is removed (that is, entering 0 pixel), the following links available in the help panel will have to be placed in another location: Access my profile, Submit a friend’s profile, Refer a Friend.



Amount of Text in the Help Panel


The amount of text displayed in a career section or application flow help panel can be reduced. For example, if you want to reduce the amount of text in the help panel of the Basic Search page, the following steps must be performed:

1. In the Career Sections Setup page, click Career Sections.

2. Click the career section where you want to make changes.

3. Click Show next to Career Portal Pages.

4. Click Basic Search.

5. Click Edit User-defined Labels.

6. In the Refine by list, select HelpPanelResources then click Refresh.

7. Click the section (label) you wish to modify.

8. Click Edit.

9. Enter a new text in the Override field.

10. Click Save.

Font Size of the Text in the Help Panel

The size of the font used in a help panel can also be reduced.

Path: Themes

1. Click Themes.

2. Click the theme where you want to make changes.

3. In the Configurable Elements section, click Text Configuration.

4. In the Style Class section, click Help Text.

5. In the Style Values section, click Font Size.

6. Click Edit.

7. Reduce the value of the font.

8. Click Save.

9. Perform steps 5 to 9 again but with Help Title and Help Subtitle.

If there is no default help text in the help panel, the width of the page is not constrained to what is not taken up by the help panel resource. However, as soon as you add something in the help panel, including a blank space, the page will be using the help panel resource area.

Career Portal ChangesWhen a career section pixel size is less than 720 pixels, a few changes must be done on the career portal, including:

• My Account options - font and label• Candidate's name used in the UserNameSignedIn resource- font and label• My Job Cart - font and label• Search Query Balloon - font



• Content in Search drop-down list options - font

The labels for the above top three items can be overridden by clicking User-defined Fields located beside Career Portal Pages.

The font sizes for all of the above items can be overridden in the Themes section.

For the Search drop-down list options, reduce the font in the following elements/styles:

• Themes > Input and Button Control Configuration > Input Control > Font Size• Themes > Text Configuration > Text > Font Size

Progression BarIn the Properties section of a theme, the width of the progression bar can be defined under the setting Width, in pixels, for the progression bar in the application flow. The default is 720 pixels. If the career section is less than 720 pixels, the progression bar pixel size will need to be reduced as well.

The pixel size defined for the progression bar might not always be the exact pixel size provided by your organization's Web team. There might be a variation based on the branding and the spacing on the right and left of the progression bar. Therefore, start with the pixel size provided, but modify it in order to work with the branding.

The progression bar will automatically adjust to show the number of boxes that can fit based on the pixel size. Therefore, in order to show as many boxes as possible, the following actions can be performed:

• Reducing the font size (Path: Themes > Link Configuration > Small Link AND Small Link (Mouse Over Event))

• Reducing the content of the text in the progression bar boxes (Path: Application Flows [select an application flow, click a page] > Edit [modify the content under Page Title])



Application Flow - Form ChangesTo configure the forms for a given page on an application flow, it is important to first understand the amount of pixel space available. From there, you must take into consideration the following elements:

• The white space to the left of the first field - not configurable• The pixel size of the field and label• The space between fields (assuming there is more than one field on each row) - not configurable• The white space to the right of the last field - not configurable• The help panel for the page

For example, here is what a form might look like from a pixel size perspective:

The white space and the space between the fields cannot be configured. The help panel can be modified (see “Help Panel” on page 11-10). To configure field and field label width on the form, perform the following steps:


1. Click Career Sections.

2. In the Career Sections Setup page, click User-defined Forms.

3. Click the user-defined form where you want to make the changes.

4. Position the cursor in the field for which you want to change the pixel size.

5. Enter the new pixel size in the CSS Style and CSS Style Label fields available in the Selected Element Properties section (for example: WIDTH: 100px).

White space Field width Space between fields

Field width White space Help panel

40 210 20 210 40 200



A given column will stay in line and expand to the longest row in the column (unless they are merged). In order to move an entire column over, all rows must have their pixel size reduced.

You should reduce the number of columns on each form. Depending on how much room (total pixel size) is available on the career section, it might make sense to keep the total columns at 2. However, this is something that needs to be worked out on a form by form basis.

It is important to understand how Toolbox options work on forms. For more information, see “User-defined Forms” on page 6-0.

Application Flow - Font ChangesThe font size of fields within an application flow can also be reduced. It is important to note that each field cannot be reduced individually. The fields are combined into groups of elements and style classes. The entire style class font size can be reduced. To find what area you will need to alter, consult the print screens available in “Theme Elements in a Career Section” on page 11-15. Find the element in the print screens that you want to modify and then perform the following steps:

Path: Themes

1. In the Career Sections Setup page, click Themes.

2. Click the theme where you want to make changes.

3. Click the configuration element as found on the print screens.

4. Click the style class.

5. Click Font Size.

6. Reduce the size of the font.

7. Click Save.

To modify the font size of drop-down lists in an application flow, edit the following elements:

• Themes > Input and Button Control Configuration > Input Control > Font Size• Themes > Text Configuration > Text > Font Size



Theme Elements in a Career Section

This section can actually help you figure out which element you need to access if you want to modify a Career section’s look and feel. Click a red number in the image to see the corresponding description.

287 and 288

196

9997

96

294

98198

284 and 285

298

199

299

159



298 98908988 97

296 and 297

194

192

194

289 and 290191

190

188187

91

186

187

185

18399

182184

180296

291

183

98296

193

398

399

296

294 and 295

294 and 295

294 and 295

292 and 293



197

186

97

96

197

196

197

197



177

178

168169

173174

296174

170

174

179



97

197

296

296

296

198

19799

397

197

296



989196 97

175

174 198170 196

99

168

168

168

169 197

169 197

98



95 97

97181

397

95

191

190

98

193

164 96

298

90

182

192

296



286

294

177

399

294

298

168

173



163161

162160



172

171



167 93

159

195

166165

176

289

93



198

198

399

198

173

170 196169 197

170 196

170 196169 197 96



The following table provides information on elements contained in a theme. An Excel file containing the same information plus the style values is also available. This document is entitled Theme Settings, Version 7.5.

When modifying the color of a configurable element, the Hex value must be entered in capital letters.

When modifying configurable elements, turn off the Google autofill feature as it interferes with changes made to colors and font sizes. (Google bar > Settings > Options > Autofill)

Code Configurable Elements Style Classes Description

88Background and Color Configuration

Selected sub-tab Style used for selected sub-tabs.


Selected tab Style used for selected tabs.


Unselected tab Style used for unselected tabs.


Fourth color Color used for list groupings and search areas content.


Error message box Message box used for errors.


Warning message box

Message box used for warnings.

171




Notification message box

Message box used for notifications.


Third color Color used for search components, subtabs, etc.


Second color Color used for subtabs, updated list elements, group content, etc.


First color Color used for headers, footers, tabs, group headers, etc.


Main background Color used for the main background.

158Text Configuration Highlighted Job

Status IndicatorStyle used for “New” that is displayed next to each new job added to a candidate’s job cart.

159Text Configuration Password Policies Style used for error message that

appears when entering invalid information when logging in.

160 Text Configuration Balloon text Style used for balloon text.

161 Text Configuration Balloon value Style used for balloon values.

162 Text Configuration Balloon label Style used for balloon labels.

163 Text Configuration Balloon title Style used for balloon titles.

164Text Configuration List section title Style used for section titles in list

pages.

165Text Configuration Message text Style used for text and titles in

message boxes.

166 Text Configuration Message title Style used for titles in message boxes.

167Text Configuration Error text Style used for text in error message

boxes.

168Text Configuration Page value Style used for values in flow and

summary pages.

169Text Configuration Page label Style used for labels in flow and

summary pages.

170Text Configuration Page text Style used for text in flow and

summary pages.

171Text Configuration Page list element

title Style used for list element titles in flow pages.




172Text Configuration Page list header Style used for list headers in flow

pages.

173Text Configuration Summary section

titleStyle used for section titles in summary pages.

174Text Configuration Page subtitle Style used for subtitles in flow and

summary pages.

175Text Configuration Page title Style used for titles in flow and

summary pages.

176Text Configuration Warning text Style used for text in warning message

boxes.

177Text Configuration Flow step Style used for flow steps and the

progress bar in flow pages.

178Text Configuration Flow progress bar Style used for the progress bar in flow

pages.

179Text Configuration Job information Style used for job information in flow

pages.

180Text Configuration Job posting date Style used for job posting dates in job

list and job description pages.

181Text Configuration Referral bonus

amountStyle used for referral bonus amounts in job list and job description pages.

182Text Configuration Job type Style used for job types in job list and

job description pages.

183 Text Configuration List label Style used for labels in list pages.

184 Text Configuration List text Style used for text entries in list pages.

185Text Configuration List subtitle Style used for list subtitles in list

pages.

186Text Configuration Search group label Style used for field labels in search

groups of the search pages.

187Text Configuration Search label Style used for labels in the search

pages.

188 Text Configuration Search text Style used for text in the search pages.

189Text Configuration Search subtitle Style used for subtitles in the search

pages.

190Text Configuration Legend text Style used for the icon legend text and

title in the help panel.




191Text Configuration Legend title Style used for the icon legend title in

the help panel.

192 Text Configuration Help text Style used for text in the help panel.

193Text Configuration Help subtitle Style used for subtitles in the help

panel.

194 Text Configuration Help title Style used for titles in the help panel.

195Text Configuration Header username Style used for the username in the

header.

196Text Configuration Text Style used for text entries. Modifying

this style can affect all other text entry styles.

197Text Configuration Label Style used for labels. Modifying this

style can affect all other label styles.

198Text Configuration Subtitle Style used for subtitles. Modifying this

style can affect all other subtitle styles.

199 Text Configuration General Font Font used in all career section pages.

284Link Configuration Button link (Mouse

over event)Style used for tooltips related to button links that appear in the Shift Availability grid.

285Link Configuration Button Link Style used for links that appear in the

Shift Availability grid.

286 Link Configuration Date selector link Link style used for date selectors.

287Link Configuration Small link (Mouse

over event)Style used for tooltips related to links that appear in the progression bar and in the suggestive input fields.

288Link Configuration Small Link Style used for links that appear in the

progression bar.

289Link Configuration Help link (Mouse

over event)Style used for tooltips related to links that appear in the help panel.

290Link Configuration Help Link Style used for links that appear in the

help panel. For example, Access my profile.

291Link Configuration Pager disabled link Style used for disabled links in the

pager component.

292Link Configuration Title link (Mouse

over event)Style used for tooltips related to links used for job titles.

293 Link Configuration Title Link Style used for links in job title.




294

Link Configuration Action Link (Mouse over event)

Style used for tooltips related to links that appear in the Job Field, Location and Organization sections of a career section page.

295

Link Configuration Action Link Style used for links that appear in the Job Field, Location and Organization sections of a career section page. For example, Add Job Field, Add Location, Add Organization.

296Link Configuration Regular link (Mouse

over event)Style used for tooltips related to links that appear in the central section of a career section page.

297

Link Configuration Regular Link Style used for links that appear in the central section of a career section page. For example, Save this Search, Hide Search Criteria, Apply, Add to My Job Cart.

298Link Configuration Header and footer

link (Mouse over event)

Style used for tooltips related to links that appear in the header and footer of a career section page.

299

Link Configuration Header and Footer Link

Style used for links that appear in the header and footer of a career section page. For example, My Account Options, My Job Cart, Sign In.

397Input and Button Control Configuration

Job cart icon Style used for the job cart icon.


Button Style used for buttons.


Input control Style used for text boxes, text areas, combo boxes, etc.



Global Security

Career Section Administration Manual Chapter 12 - Global Security

Description of Global Security

Path: Internal Career Sections

Path: External Career Sections

Path: Agent Portals

In the Global Security section, security policies are set for all career sections of a particular type (internal, external and agency portal). Many of these global security policies can be modified for individual career sections (see “Security Settings” on page 4-34).

To access global security policies for a particular type of career section, click the corresponding type:

• Internal Career Sections• External Career Sections• Agency Portals

Information for Taleo Enterprise version 7.0 users:The career section login security policies located under Setup > Global Setup > Security > Login > Career Sections are now located in the Global Security section of the Career Section Setup.

Viewing and Editing Global Security Policies

Global security policies for each type of career section are further organized into two groups: Default Values and Global Values. The Default Values section contains default security policy values that are displayed each time you create a new career section and can be modified in individual career sections. The Global Values section contains security policy values for security policies that apply to all of a Taleo client’s career sections.

1. On the Career Section Setup page, click Internal Career Sections, External Career Sections or Agency Portals.

2. Click Show next to Default Values or Show next to Global Values.

3. Perform one of the following steps.

3a) To view a particular group of values, click the corresponding Show.

3b) To edit a particular group of values, click the corresponding Show. click the corresponding Edit, make your changes and then click Save.

See the following sections for an explanation of each global security policy value.



Security Policies

Path: Global Security


Sign In


Require users to sign in before accessing the Job List

Yes, No (default)

Require users to sign in before accessing job descriptions

Yes, No (default)

Allow users to change their user name Yes, No (default)

Activate SSL encryption Yes, No (default)

Allow access by internal candidates (employees) only

Yes, No (default) Available for Internal Career Sections only.If you select Yes, the career section can only be accessed by internal candidates.

Log the user out when the last page of the flow has been reached, then display the main Job List if the user attempts to go Back.

Yes, No (default)

Use this phone number as hotline for users who encounter login problems

N/A Enter a number that will direct the candidate to the service hotline. If the candidate does not have an email address, the system will display a message indicating to contact the customer support hotline to receive a new password verbally.


Allow new users to register in system Yes (default), No New users can access a career section. Available for Internal and External Career Sections.

Display the link “Forgot your user name?“ Yes (default), No If Yes is selected, the link is displayed in the WebTops; if No is selected, the link is not displayed.Available for Internal and External Career Sections.



Display the link “Forgot your password?” Yes (default), No If Yes is selected, the link is displayed in the WebTops; if No is selected, the link is not displayed.Available for Internal and External Career Sections.

Show explicit error messages to users at login.

Yes (default), No




User Accounts



Self-Registration



Number of incorrect sign-in attempts allowed per user before his/her account is locked

Unlimited, 3, 5 (default), 10, 15, 20, 100

Determine the maximum number of times a user can enter incorrect information during sign-in before the user’s account is locked.Available for Internal and External Career Sections only.

Period during which the system prevents access to an account that has been locked

Permanent; 2, 5 (default), 10, 15 minutes; 1, 4 hours; 1 day; 1 week; 30 days

Available for Internal and External Career Sections only.

Use the following authentication method Login Page (default), Single Sign-On

Available for Internal Career Sections only.

Activate the Career Section Single Sign-On Configuration Wizard

Yes, No (default) Available for Internal Career Sections only.

Ask new users to provide a password when they register

Yes mandatory (default), Yes, No


Ask new users to confirm their password when they register

Yes (default), No) Available for Internal and External Career Sections only.

Ask new users to provide their email address when they register

Yes mandatory, Yes (default), No


Activate the registration confirmation page Yes, No (default) Available for Internal and External Career Sections only.



User Name



The user name must have at least 4 characters and no more than 300.

The only allowed characters are: abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789-_.@.

Password


Activate this user name security policy

Require user names that contain at least X characters

Require user names that contain no more than X characters


Allow a password to be valid for X days (leave the field empty if you want passwords to be always valid)

When a password change is required, prevent the reuse of the previous X passwords

Require passwords that contain at least X characters

6 to 20

Require passwords that contain no more than X characters

6 to 50

Require passwords that contain at least X letters of the Roman alphabet

0 to 20

Require passwords that contain at least X lowercase letters of the Roman alphabet

0 to 20

Require passwords that contain at least X uppercase letters of the Roman alphabet

0 to 20

Require passwords that contain at least X numeric characters

0 to 20

Require passwords that contain at least X characters other than letters and numbers (! # $ % & ( ) * + , - . / : ; < = > ? @ [ ] _ ` { | } ~)

0 to 20



Forgot Password



Require passwords that contain no more than X identical consecutive characters

2, 3, 4, 5

Require passwords that do not contain the user's first name

Yes, No

Require passwords that do not contain the user's last name

Yes, No

Require passwords that do not contain the corresponding user name

Yes, No

Require passwords that do not contain the user's email address

Yes, No

Use this method to change passwords Access Code;Security Questions;Security Questions and Access Code;Security Questions or Access Code;Security Questions and/or Access Code;Contact System Administrator

See below.

Number of incorrect attempts allowed per user to enter the email address

3, 5

Lock a user’s account when the number of incorrect attempts allowed to enter the email address is exceeded

Yes, No

Require X security questions 1, 2, 3

Require answers that contain at least X characters (X must be greater than 0)

Number of attempts allowed per user to answer the security question

3, 5

Lock a user's account when the number of attempts allowed to answer the security question is exceeded

Yes, No




The change password procedure contains six options of authentication:

Access Code An email containing an access code is sent to the candidate once the candidate has confirmed his/her email address. The numbers “0” and “1” are not used in access codes. Users can thereby interpret access codes with greater ease and system administrators can more easily transmit such codes to users over the phone. A user can copy the code and paste it into the Access Code field when logging in to the system.An access code generated when a candidate clicks the “Forgot password” link typically remains valid indefinitely. An exception is an access code generated in a referral/match correspondence: the code remains valid until the position is unposted.

Questions The candidate is asked to answer the security question previously entered in his/her profile. If the answer is correct, the candidate is invited to enter a new password.

Contact System Administrator The candidate is asked to contact the system administrator. Only the system administrator could then generate a new password and communicate it to the candidate.

Security Questions and Access Code

The candidate is asked to answer the security question previously entered in his/her profile. If the answer is correct, an email containing an access code is sent to the candidate once the candidate has confirmed his/her email address.

Security Questions or Access Code

The candidate is asked to answer the security question previously entered in his/her profile. If the answer is correct and the candidate has an email address, an access code is sent to the candidate once the candidate has confirmed his/her email address. If the candidate does not have an email address and the answer to the security question is correct, the access is granted to the application an the candidate is invited to change his/her password.

Security Questions and/or Access Code

When this option is activated, one of the following situation will happen. See table Security Questions and/Or Access Code.

Security Questions and/or Access CodeCandidate has an email address

Security questions were activated

Yes Yes The candidate will have to answer the security questions and an access code will be emailed.

Yes No The candidate will be asked to contact the technical support.

No Yes The candidate will have to answer the security questions correctly to be able to access the application.

No No The candidate will be asked to contact the technical support.


Product Resources

Career Section Administration Manual Chapter 13 - Product Resources

Description of Product Resources

Path: Product Resources

The Product Resources section allows you to manage product resources (view resource IDs, refresh customized values, etc.).

Product resources IDs have been associated to standard fields. Each field has a global resource ID and a specific ID per context.

All system administrators have the permission to view resource IDs. The permission cannot be granted to other user types and cannot be removed from system administrators.

Resource IDs are useful when personalizing standard field labels as well as application flow labels. See “Personalizing Labels of a Career Section” on page 4-41 and “Modifying Labels of an Application Flow Block” on page 5-9.

To view the resource ID of a field:

1. In the Career Section Setup page, click Product Resources. The Resource Administration page opens.

2. Click Show Identifiers. You will notice that a series of number appears in front of each standard field available in the Career Section Administration module. This is the resource ID.


Other

Career Section Administration Manual Chapter 14 - Other

Determining Career Section Traffic on Job Description Views

Via reporting, you can now determine how many candidates and potential candidates per day visit a career section and view the Job Description page. This can be useful for evaluating the relative popularity of a career section and for determining how many visitors apply for a particular job compared with the number of visitors who simply view the job description.

You control whether the system tracks hits on the Job Description page via a global CIE setting. The setting is not activated by default.

The system tracks the following information with regard to Job Description hits: career section, career section locale, job requisition, date on the Job Description page, number of hits on a Job Description page.

A visitor who displays a Job Description page, navigates to another page and then returns to the Job Description page in the same session is counted only once.

The following fields have been added to the Administrator WebTop (Taleo 7.5) and Configuration (Taleo 10): Hits by Job Description Page, Date.

The data is maintained, for reporting purposes, even if the career section or the requisition is deleted later.

The hits are tracked every 15 minutes but there is a delay of 48 hours before the data is available in the reporting universe or for integration purposes. This is to ensure adequate system performance.

It is recommended that Taleo clients run such reports on a monthly basis.

Hit tracking is “off” by default at migration and when a new zone is created.

Integration ImpactsTracking information with regard to hits is available in Web Services/TCC, which enables you to export the data for further analysis in other applications.

The following database fields are available in Web Services/TCC, at the career section level:

• Career Section ID• Career Section Name (tracked in the base language of the zone)• Career Section Locale• Job Requisitions• Date• Hits by Job Description

Reporting ImpactsThe following database fields are available in the reporting universe at the career section level:

• Career Section ID

Activating Career Section Hit TrackingTo enable hit tracking, you must submit a request to Taleo Support to have the setting activated.


Career Section Administration Manual Chapter 14 - Other

• Career Section Name (tracked in the base language of the zone)• Career Section Locale• Job Requisitions• Date• Hits by Job Description


Documents

Taleo Enterprise - Oracle · Candidate Profile setting now includes example. “Levels displayed in the Candidate Profile” on page 4-9 Maximum limit of 1000 was added to Candidate