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TalentC-People Services Inc. 1222 Baird Street North Regina,Saskatchewan. Canada S4X 3B6 President Doug Lawrence © May 9th, 2016 - TalentC® - All Rights Reserved

TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

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Page 1: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

TalentC-People Services Inc.1222 Baird Street NorthRegina,Saskatchewan.

Canada S4X 3B6President – Doug Lawrence

© May 9th, 2016 - TalentC® - All Rights

Reserved

Page 2: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Mentor Programs – Mentor Culture

Saskatchewan Construction Association

June 2016

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 3: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Organization Challenges Talent Shortages

Aging Workforce

Lack of Succession Planning

Lack of Succession Development

Lack of leadership talent

Mobile Workforce

Disengaged Employees

Culture

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 4: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Mentoring

What is your definition of mentoring?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 5: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

A mentor is a person who through a trusted relationship helps guide, support and counsel a person with a focus on personal and professional growth and the facilitation of critical thinking skills

A mentor is focused on trusted relationships and the long term investment in a person’s development personally and professionally.

Mentorship – Role and Definition

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 6: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Value of Mentorship

What would be of value to you in being a mentor?

What would the value be to your organization?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 7: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Value of Mentorship - Mentor Social and professional development of

mentee/apprentice

Self-reflection

Passion and energy

Fresh perspective

Influence and share your key learnings with others

Promote your organization

Two-way learning© May 9th, 2016 - TalentC® - All Rights Reserved

Page 8: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

The Value to Your Organization Commitment to make the organization a better

place to work – contribute to a mentoring culture

Promote organization in the attraction, engagement and retention of staff

Succession development/Succession Planning

Develop potential and high performers for future leadership roles

Disengaged employees

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 9: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Role of Mentor

Question #1

What do you see is the role of a Mentor?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 10: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Role of a Mentor

Role model

Guidance and encouragement

Develop a romantic relationship with your mentee

Create a comfortable learning environment

Share all information about your mentee with their supervisor

Effective communicator and relationship builder

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 11: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Role of a Mentor Role model

Guidance and encouragement

Develop a romantic relationship with your mentee

Create a comfortable learning environment

Share all information about your mentee with their supervisor

Effective communicator and relationship builder

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 12: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

BuildForce Canada Benefits

Measurable benefits

Mentoring benefits the industry as a whole through increased productivity, improved quality of work, improved safety and a better overall public image. And it makes especially good sense for smaller companies that do not have access to more formal training programs.

http://www.buildforce.ca/en/dimensions/article/149

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 13: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Buildforce Canada Study

To be effective, however, mentoring must be done properly.

“We train workers to be good tradespeople, but we don’t train them to be good teachers.”

“the approach to mentoring is “haphazard” and “tends to happen by default rather than by design,” which may explain why some apprentices don’t complete their apprenticeship.”

http://www.buildforce.ca/en/dimensions/article/149

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 14: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Construction Owners Association of Alberta

Benefits:

Health and safety performance

Increased productivity

Development of new skills – leadership skills

Increased confidence, self-esteem and enthusiasm

Teamwork and mutual cooperation

Transfer of experience

Supportive and trusting relationship

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 15: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

A Mentor!

“A Mentor is not someone who walks ahead of you to show you how they did it.”

“A Mentor walks alongside you to show you what you can do.” (Anonymous)

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 16: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Effective Mentoring

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 17: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Relationship Builder

3 Phases:

Trusting Phase – Foundation

Learning and Development Phase

– useable structure

Maintenance Phase

– ongoing maintenance

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 18: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Socratic Method Socrates – classical Greek philosopher

Unique style

Great leadership style

Asking questions versus “telling”

Problem is broken down into a series of questions guiding the seeker to the answer

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 19: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Socratic Method

Question #2

Which of the following is a good example of the Socratic Method?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 20: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Socratic Method

Which of the following is a good example of the Socratic Method?

I don’t have time to discuss this with you and you should know what to do anyhow so just do it.

You seem to be struggling with this challenge, is there a different way that we could approach this?

I am hearing something in your voice that tells me that you don’t believe in yourself as much as I believe in you. Can you help me understanding why that is?

If I were you, I would tell your boss that he is wrong. That is what I did when I was younger.

What would happen if we were to do XXXXXX?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 21: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Socratic Method

Which of the following is a good example of the Socratic Method?

I don’t have time to discuss this with you and you should know what to do anyhow so just do it.

You seem to be struggling with this challenge, is there a different way that we could approach this?

I am hearing something in your voice that tells me that you don’t believe in yourself as much as I believe in you. Can you help me understanding why that is?

If I were you, I would tell your boss that he is wrong. That is what I did when I was younger.

What would happen if we were to do XXXXXX?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 22: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Effective Communication Effective Communication

Active Listening

Crucial Conversations

Socratic Method

Trigger Words - Deflections

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 23: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Effective Mentoring

Transferable skills

Leadership

Organization

Family

Community

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 24: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

The Questions Why do you want to implement a mentoring

program or mentoring culture?

What is the business problem that you are trying to solve?

How are you going to measure success?

Do you want a mentor program or a culture based on mentoring?

© December 1st, 2013 - TalentC® - All Rights Reserved 24

Page 25: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Mentorship Programs

A structured formal program where mentors and mentees are matched.

May have start and end dates.

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 26: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Mentorship Culture

A combination of formal and informal mentoring with no end date in mind.

Mentoring becomes a way of life in the organization resulting in a learning and development environment where effective communication and trusted relationships are the corner stone of success.

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 27: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Why Mentoring Fails Lack of Corporate Support

Lack of Structure

Lack of Training

Culture will not support mentoring

© May 9th, 2016 - TalentC® - All Rights Reserved 27

Page 28: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Next Steps

Decision

Culture or Programs or combination

Champions – Advocates

Communication

Buy in

Why we are doing this

How it will be rolled out

Success Stories

© May 9th, 2016 - TalentC® - All Rights Reserved 28

Page 29: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Next Steps

Structure

Formal

Informal

Matching

What process and who manages

Committee Approach

Bank of Canada

© May 9th, 2016 - TalentC® - All Rights Reserved 29

Page 30: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Next Steps Training

Basic for all

Enhanced for Champions and Advocates

Marketing

External – “We support and maintain a mentoring culture”

Milestone Evaluation

Recognition - Participant

© May 9th, 2016 - TalentC® - All Rights Reserved 30

Page 31: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

References:

http://www.aboriginalconstructioncareers.ca/toolkit/step-5-coaching-and-mentoring-long-term-success

http://www.coaa.ab.ca/LinkClick.aspx?fileticket=ZGGGN4eIA6E%3D&portalid=15

http://www.buildforce.ca/en/dimensions/article/149

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 32: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Your Challenge WHAT: Every company knows what they do – what

products and services they provide

HOW: Some companies and people know how they do WHAT they do – the HOW can sometime explain how something is different or better

WHY: Very few people can articulate WHY they do WHAT they do

Can you explain to your staff WHY you do what you do? (hint: its not about making money – that’s an outcome)

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 33: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

Questions?

© May 9th, 2016 - TalentC® - All Rights Reserved

Page 34: TalentC-People Services Inc. 1222 Baird Street North ... Programs - Me… · To be effective, however, mentoring must be done properly. “We train workers to be good tradespeople,

TalentC-People Services Inc.1222 Baird Street NorthRegina,Saskatchewan.

Canada S4X 3B6President – Doug Lawrence

© May 9th, 2016 - TalentC® - All Rights Reserved