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Taking the Lead with Jo Miller, CEO, Women’s Leadership Coaching, Inc.

Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

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Copyright 2015, Women’s Leadership Coaching, Inc. Jo Miller CEO of Women’s Leadership Coaching, Inc. and Founding Editor of BeLeaderly.com Helps emerging women leaders create a roadmap for their career advancement. Has traveled widely in Europe, Asia Pacific, and the Middle East to deliver keynotes and teach workshops for women’s conferences, professional associations, and corporate women’s initiatives. A leading authority on women’s leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200 women.

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Page 1: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Taking the Leadwith Jo Miller, CEO, Women’s Leadership Coaching, Inc.

Page 2: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

WelcomeLisa Joy Rosner CMO

Page 3: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Jo Miller• CEO of Women’s Leadership Coaching, Inc. and

Founding Editor of BeLeaderly.com• Helps emerging women leaders create a roadmap for

their career advancement.• Has traveled widely in Europe, Asia Pacific, and the

Middle East to deliver keynotes and teach workshops for women’s conferences, professional associations, and corporate women’s initiatives. 

• A leading authority on women’s leadership, Jo delivers more than 60 speaking presentations annually to audiences of up to 1,200 women.

Page 4: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

I HAVE UNIQUE

KOALAFICATIONS

Page 5: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

The emerging leader’s quandary

You can’t get a next-level job without leadership experience…

But you can’t get the experience without the job.

Page 6: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Don’t wait for permission or an invitation to lead.

Don’t wait for someone to promote you.

Take charge of your own career trajectory!

You can’t afford to wait…

Page 7: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Are you the best-kept secret in your organization?

Page 8: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Core Competencies for Emerging Leaders

Leadership BrandInfluencingLeadership PresenceLeading OthersSelf-Leadership

Page 9: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

GOALS FOR THE WORKSHOP

Page 10: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

INTRODUCTIONS:Why are you here?

Page 11: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Introductions1) Name2) Role3) Goal/s for the workshop4) Something we wouldn’t guess about you…

Page 12: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Common goalsGrow my skills

Be passionate about my workBe a key contributorBecome an expertGet a promotion

Move into a leadership roleBuild a team or department.

Page 13: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

What is leadership?

Page 14: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

A leader is someone who…Is a good communicator.

Persuades and influences.Has ‘leadership presence.’

Is a role model in delivering the highest standards.Works well across departments.

Is eloquent and charismatic.Gets the job done.

Motivates and engages others.Identifies opportunities for the entire team to grow.

Page 15: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

#TakingTheLead

@jo_miller

@Neustar

Page 16: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

LEADERSHIP BRAND

Page 17: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

- GENERAL MANAGER, SOFTWARE INDUSTRY

“Be famous for something!

Know what is your claim to fame.”

Page 18: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Who do you know who has ‘branded’ themself well?

Page 19: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

The 3 essential elements for a great personal brand

Page 20: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Your ideal career niche

What are you passionate

about?

What does your company/

industry need and value?

What are your skills and talents?

Page 21: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

EXERCISE:

• What is your ideal career niche?

Page 22: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Your ideal career niche

What are you passionate

about?

What does your company/

industry need and value?

What are your skills and talents?

Page 23: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“Be authentic about your own leadership style. Don’t try to

change it.

Own it. Communicate it. Put a value on it. Put a brand on it.”

- DR. ROHINI ANAND, SVP, GLOBAL CHIEF DIVERSITY

OFFICER, SODEXO

Page 24: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“I'd like to believe that I'm known as one who identifies,

nurtures, and catalyzes talent, that gets things done with both

courage and compassion.”

CLAIRE BABINEAUX-FONTENOT,

SVP & CHIEF TAX OFFICER, WAL-MART

Page 25: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Financial AnalystThe change agent

Program DirectorGo-to person for corporate strategy

Page 26: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“Make your brand scalable.”

- KRISTA THOMAS, VP MARKETING, RUBICON

PROJECT

Page 27: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Ask yourself:

• Where do I want to be in 3 years?

• What brand do I need to become known for now, in order to get there?

Page 28: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Your brand must evolve as you develop your careerEntry-level brandsValuable contributor. Team-player. Specialist. Go-to person.

Mid-level brands Strategist. Innovator. Subject matter expert. Change agent. People motivator. Project leader. Fixer. Turnaround architect. Intrapreneur.

Senior-level brands Visionary. Thought leader. Leader who develops leaders. Charismatic leader. Rainmaker. Quiet leader.Delivers results.

Page 29: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

EXERCISE:

• What is your personal brand statement?

Page 30: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“When I'm in the throes of a difficult decision, I often go back to that (brand) statement, and

test my reaction to the situation by the statement. Does my reaction measure up to

who it is that I represent myself to be?

There have been moments in which I was going to pursue a course that was not

particularly courageous but was expedient; and I realized that that was not what I stand

for. I regrouped and refocused and proceeded in a way that was more courageous.”

- CLAIRE BABINEAUX-FONTENOT, SVP & CHIEF TAX OFFICER, WAL-

MART

Page 31: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Making Your Brand Visible

Page 32: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Results = Reward + Recognition

Results = Reward + Recognition+ Visibility

Page 33: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

3 Steps For Making Your Brand Visible

1. Work less 2. Work hard on the right projects

5%

Page 34: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Women who have outstanding careers get there with a reputation for

delivering results

Page 35: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

People who have outstanding careers get there with a reputation for

delivering results

“Make something great happen.

No one tells you to do it,but they appreciate the results.”

- NINA BHATTI, PRINCIPAL SCIENTIST, HP LABS

Page 36: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Criteria for a Career-Defining Contribution: Showcase your brand Demonstrate your ability to deliver results

Directly support your organization’s strategic plan & goals Improve the “bottom line” Solve a big problem Perform a specific, not general role (Technical track) Expose you to a new department, function or client

(Management track) Push the cutting edge in your field of expertise Special projects sponsored by key executives Sharpen business acumen & leadership skills Participate on special task forces and committees.

Page 37: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

EXERCISE:

• Identify possible career-defining contributions

Page 38: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

3 Steps For Making Your Brand Visible

1. Work less 2. Work hard on the right projects3. Promote your accomplishments

5%

Page 39: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

How to Promote AccomplishmentsAdd it to your LinkedIn profilePresent in meetings. Invite leaders.Send out a newsletter or regular status updatesSubmit article to your organization’s newsletterWrite a blog, or paper for publicationAsk to be nominated for an awardAsk a colleague to “toot your horn”, and

reciprocateSpeak on panels, and at conferencesForward kudos emails with “FYI”.

Page 40: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

3 Steps For Making Your Brand Visible

1. Work less 2. Work hard on the right projects3. Promote your accomplishments

5%

Page 41: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

INFLUENCE

Page 42: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“In my company, influencing skills are the single most

important success factor after knowing your job.” 

JoAnna Sohovich, President, Industrial & Automotive Repair, Stanley Black & Decker

Page 43: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Are influence and power good, or bad?

Page 44: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Are influence and power good, or bad?

Page 45: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Are influence and power good, or bad?

Page 46: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc
Page 47: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Try to influence a situation

Become a person of influence

Page 48: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

The Fundamental Truth about Influencing…

Page 49: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Dog Psychology Center

Page 50: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

The Fundamental Truth about Influencing…

Our behavior teachespeople how to treat us.

Page 51: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“You can influence others in every conversation you have.

In a subtle way, we convey our confidence and professionalism in every interaction that we have with

co-workers, customers, superiors and subordinates.”  

Laurie Oare, Division President

U.S. Foodservice

Page 52: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Characteristics of a role model of influence

Page 53: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 54: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Positional Influence

The influence inherent in your job title and role.

Page 55: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Ways to build positional influence

• You have an important job – people need to know!

• Seize all opportunities to educate others about your role, and how you can help

• Create your 30-second commercial.

Page 56: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

30-second commerciala) Name

b) Job title and brand

c) I am responsible for a, b, c.

d) Come directly to me when you need x, y, z.

Page 57: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and

people get it done.

I hate to bust your bubble.”

Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

Page 58: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 59: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 60: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Expertise Influence

The influence that comes from your background, qualifications, experience and accomplishments.

Page 61: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“It’s not what you know and it’s not who

you know.

It’s who knows what you know.”

Nora Denzel, Interim CEO, Outerwall

Page 62: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Make your expertise visibleEarly career• Don’t wait for an invitation to speak up regarding your

areas of responsibility & expertise• Promote your accomplishments

Mid-level• Volunteer for high-profile assignments• Lead committees and task forces

Senior-level• Build your “brand” as an industry leader• Speak on panels, at conferences, & in the media

Page 63: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 64: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 65: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Resources InfluenceNegotiating the resources you need to do your job well.

Page 66: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Build your resources influenceEarly Career• Become a good negotiator• Learn managing without authority & managing up

Mid-level• Suggest special projects as developmental

opportunities for others• Understand how finances and budgets work in

your organization

Senior-level• Be a mentor, sponsor, and talent scout

Page 67: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 68: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 69: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Informational InfluenceHaving a finger on the pulse of what is going on in your organization, industry, and profession.

Page 70: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Become an “informational powerhouse”

• Have some go-to sources of information.• Pay attention to new projects, opportunities,

re-orgs, personnel changes, resource allocations, budgets, technology, innovations, market intelligence, legislation, etc.

• Network with other “informational powerhouses”.

• Filter useful information from gossip or noise.

Page 71: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 72: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 73: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Direct InfluenceBeing firm, professional and direct

when someone’s behavior is detrimental to the team or the organization.

(The 1% rule)

Page 74: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Effective use of direct influence

1) Be firm, fair and professional2) Be direct and concise while delivering

tough news3) Explain what was unacceptable and why4) Share your vision of their future potential

Page 75: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 76: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 77: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Relationships InfluenceThe influence that comes naturally with having a network of authentic relationships across your organization, industry, and profession.

Page 78: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

The most important asset you will build in your career

Your Network(Your Sphere of Influence)

Page 79: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

“It’s not enough to have a bright idea.

I have seen too many projects led by great, passionate people fail because

they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the

entire human fabric.”

Sophie Vandebroek, CTO, Xerox

Page 80: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Increase your relationships influence

• Think strategically about who to include in your network.

• Build a supportive network of collaborators, influencers and advocates.

Page 81: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Your Strategic Networking Plan

WHO With whom will you build relationships?

HOW How will you build those relationships?

Page 82: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

WHO HOW

Page 83: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

WHO HOWSue G.

Andy L.

Sue’s right handAndy’s boss

Attend end-of-quarter BBQ. Follow-up to request an informational meeting.

Arrive early/stay late for staff meetings. Investigate volleyball team.Invite for lunch/coffee.Ask HR for invitation to next executive coffee klatch.

Page 84: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

EXERCISE:

1. Identify your WHO: With whom will you build relationships?

2. Identify your HOW: How will you build relationships with them?

Page 85: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 86: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

Self-evaluation1. What are your strong sources of influence?

2. Which do you want to strengthen? How?

Page 87: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

6. Positional

5. Expertise

4. Resources

3. Informational

2. Direct

1. Relationships

6 Sources of Influence

Page 88: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

“… a really great piece of advice I learned early on in my career and I’ve used

continuously: never let an organization’s structure get in the way of achieving results.

I’ve found that one needs to operate inside and outside of the structure, with a positive

attitude, always moving forward, filling in the gaps where needed.”

Vivian Banta, Vice Chairman, Insurance, Prudential Financial.

Page 89: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

PERSONAL ACTION PLAN

Page 90: Taking the Lead with Jo Miller, CEO, Womens Leadership Coaching, Inc

Copyright 2015, Women’s Leadership Coaching, Inc.

This presentation is available at:

BeLeaderly.com/jul23