TAFE NSW – Illawarra InstituteBusiness Development Unit

Training ConsultantsRelieving Manager Business DevelopmentVanessa O’BrienNorthern District (Wollongong Campus)Vanessa O’Brien - Trades & TechnologyJanice Cahill – BAIT, T&H, PCS, Gen Ed, TLI, WELL Michelle Klohs – SSP, Pre-Vocational, PPPSue Reid - Traineeships & ApprenticeshipsSamantha Ruddock – Short Course CoordinatorPeter Amjah – International Business ManagerShoalhaven District (Nowra Campus)Bruno Corletto South Coast District (Bega Campus)Beth HartHighlands District (Goulburn Campus)Jo Agostini

What is the Business Development Unit?

• Commercial arm of TAFE NSW – Illawarra Institute. See TAFE Employer Services pages on our website. 

• www.illawarra.tafensw.edu.au/page/employer-services/• Generate additional revenue for the Institute to

supplement budget allocation to our Institute• We offer both fee for service and government

funded training opportunities

Products and ServicesDomestic Markets 

• Customised Training

• Consultancy Services

• TAFE PLUS Short Courses

• Traineeships - New and Existing Staff

• Apprenticeships

• Government Funded Initiatives

• Tenders

• Development of Training Resources

• Online Learning & RPL

International

• International Students

• International Projects - Off-shore

• ELICOS (Intensive English Language) Centre

• International Study Tours

Samples of commercial TAFE PLUS short courses

• WorkCover licences - dogging, rigging, EPT scaffolding, forklift

• Asbestos, OHS Induction• Hazardous Areas• Disconnect/Reconnect• Chainsaw L1 & L2• CISCO Networking• Language courses• RTA AIS Statewide• CPD for Real Estate Agents• MYOB

• C4 Training & Assessment• C4 Project Management• Grad Cert in Management (CSU)• FLM – including on-line• Property Practice• Beauty – Nails, waxing, hair• C3 & C4 Fitness• RSA, RCG, Bar skills, workplace

hygiene, coffee Real Estate• Aussie Host – Customer Service

What does it mean to work with industry?

• You are the professional face and image of TAFE

• Whole of business approach – if you are asked for something that is not in your area, offer to follow up more information. TAFE Illawarra can do almost anything

• Opportunity to network for your own professional development -return to industry and internally

• Access to new technology & equipment

How does an industry project differ from core delivery?

• Presentation – corporate image of both staff and the materials we provide

• Satisfying client needs and listening to their needs –flexibility and innovation

• Meeting an organisation’s requirements including timely delivery

Possible projects for WFDI• Identify Industry and relevant project that

satisfies both needs of the client (foremost) and also the FSDT

• TAA Components – Health Services, Local Government

• Training Needs Analysis• Real Estate• Projects from Faculty Directors• Development of e-learning resources

Training PartnershipsLocal Government Eurobodalla Shire Council Shoalhaven City Council Bega Valley Shire Council Wollongong City Council Shellharbour City Council Kiama Municipal Council Queanbeyan City Council Snowy River Shire Council Cooma/Monaro Shire

Council

Private Sector Bega Cheese Joy Mining Manildra - Shoalhaven Starches Volvo Buses/State Transit Alcan, Gove, Northern Territory Mining IndustryGovernment Sector Roads and Traffic Authority Country Energy Department of Lands Department of Environment

and Climate Change (DECC) Integral Energy

Shoalhaven City Council Training Needs Analysis

We can identify performance gaps within organisations by determining the difference between current and future required performance. This is achieved by collecting both qualitative and quantitative data for analysis.

Once any performance gaps have been identified, the Illawarra Institute can then develop a customised training program to ensure your staff possess the required skills and knowledge for your business to succeed and grow.

Components of an industry project

• Scope of the project – stakeholders, milestones• Objectives that are mutually beneficial to client

and group• Communication strategies (formal & informal)• Evaluation and ongoing review• Measurable outcomes• Evaluation of project by all stakeholders• Build relationship with the client for future

opportunities

BDU’s role to support FSDT’s

• Nominated BDU mentors work with the team

• Help identify and liaise with industry representative

• Advise on presentation of materials used in the projects

How do we do business at Illawarra

Work with the Faculties to: - market our courses & our services- develop customised courses- meet client with the faculty to determine needs- determine capability & suitability of trainers- delivery & review- on sell - relationship building- work closely with NBO & International BO