So that you wouldn’t have to get yourfeedback on the table, we createdTableTalk

TableTalk

Score + feedback

• Table talkers

• Feedback through SMS

or QR code.

Our solution

Technology:

• SMS is directed to Android tablet which acts like a server and directs feedback to webserver.

• QR code directs customer to webpage, where he/she needsto give score 1-10 and a comment.

• Company manager gets aggregated Excel sheets to e-mail.

Team:

One of the biggest cafeteriachain in Estonia, Reval Cafe, used our service in 7 cafeteriasfor 2 months

Evert Nõlv Eero Sikka Teele Puusemp Katrin Kihuoja Markus Karileet

Visit our page: http://cmweb.planet.ee/

Customer satisfaction is measured with The Net Promoter Score (NPS)

University of Tartu

Institute of Computer ScienceCurriculum: Computer

Science

Tallinn University of

Technology

Tallinn University of

Technology