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method Mobile Ideas + Solutions for CPG Companies

Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

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Page 1: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

methodMobile Ideas + Solutions for CPG Companies

Page 2: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

© 2010 Mosio, Inc

Description of Deck

Interactive. Mobile. Engagement.

Mobile Software and Solutions for Consumer Packaged Goods

We use our expertise and experience to manage the complexity of designing mobile solutions that offer seamless integration for you and high-value interaction for your customers.

Mosio = Interactive. Mobile. Engagement.

This deck was created after an internal brainstorm on ways Mosio can help method (or any other home and personal care and products company) utilize our mobile solutions to increase customer engagement on mobile devices.

Page 3: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

About Mosio

Mosio (a play on mosiology, mobile + sociology) is a mobile software company providing text messaging and mobile web solutions for businesses and organizations.

Mosio's SaaS (Software as a Service) model makes it easy and cost effective for companies of all sizes to realize a quick return on investment.

© 2010 Mosio, Inc Interactive. Mobile. Engagement.

Introduction

We help our clients connect with customers on-the-go, using their mobile presence as a competitive advantage to increase sales, engagement and brand loyalty, both on and offline.

Page 4: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

Method is… Mobile is…

people

© 2010 Mosio, Inc Interactive. Mobile. Engagement.

Method

sustainable

social

experiential

great design

community

green

clean

honestagainst dirty

colorful

smart

everywhereinstantinteractiveviralinformativecompetitive

Page 5: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

Mobile Customer Comments + Feedback

People Who Give Opinions CareMosio’s technology lets customers share their thoughts at the point of experience.

The technology enables two way communications with customers via text messaging and can be used to promote new products and build brand awareness.

© 2010 Mosio, Inc Interactive. Mobile. Engagement.

Mosio Solution

Questions, Comments, Feedback?Text METHOD to 66746

Page 6: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

Mobile Coupons + Send to Phone

Online to Offline Brand ExtensionEnable customers and users to send images, videos or data to mobile phones with the click of a button. Distribute mobile coupons or special offers instantly.

© 2010 Mosio, Inc Interactive. Mobile. Engagement.

Mosio Solution

Page 7: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

2 Way Text Messaging: Mobile Questions and Answers

Interaction, Engagement and CommunicationReceiving and responding to customer questions in real time increases brand loyalty and serves as living research and development.

© 2010 Mosio, Inc Interactive. Mobile. Engagement.

Mosio Solution

“80% of companies believe they deliver a superior customer service experience. Unfortunately, only 8%

of their customers agree.” - Bain & Company

Page 8: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

Seamless Social Media Integration

Mobile Creates a Viral Loop in the Customer ExperienceQ&A or Comments become customer generated content.Post instantly to Twitter/Facebook

© 2010 Mosio, Inc Interactive. Mobile. Engagement.

Mosio Solution

Page 9: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

© 2010 Mosio, Inc

Clients and Examples

Interactive. Mobile. Engagement.

VlingoMobile Ad Response (Billboards + Radio)

Nike Women’s MarathonMobile Ad Response (Advertisements)

Punk Rock Bowling & Music FestivalMobile Web + Text Message Alerts

ScarleteenMobile Q&A via Text Chat

Movember FoundationText to Screen + Mobile Marketing

Information TodayMobile Website Development

PepcoMobile Customer Feedback

Examples of our work.

Page 10: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

"Mosio makes it easy.”- Krystal London, Mobile Industry Review

“Mosio presented Microsoft the perfect opportunity to combine mobile, community and discovery in a social and interactive environment.”

- Hunter Hoffman, Universal McCann

“Mosio is a mobile marketing agency that is on the cutting edge of how the mobile space is adapting to the way people use their phones to communicate.”

- Murray Newlands, Digital Marketing Consultant

"Using Mosio has given us a new way to speak with our clients and consumers; one that is simple for them and effective for us!”

- Andrew Loos, Attack! Marketing

"Mosio's service opens up a whole new world for us, giving us an easy-to-use component, increasing student access to KU Info.”

- Curtis Marsh, KU Info Program Director

"Mosio has done something very smart.”- Greg Sterling, Local Mobile Search

© 2010 Mosio, Inc

Buzz

Interactive. Mobile. Engagement.

Page 11: Mosio | SMS Text Messaging + Mobile Web Applications for CPG | Consumer Packaged Goods | Customer Feedback | Customer Support

Web: www.mosio.comEmail: [email protected]: 877.572.9953Text: ASKMO to 66746

© 2010 Mosio, Inc

Contact

Interactive. Mobile. Engagement.