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Table of contents - Pompes à chaleur Vivaldi...Congratulations for choosing the reversible Vivaldi heat pump for your pool! This equipment has been installed in accordance with current

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Page 1: Table of contents - Pompes à chaleur Vivaldi...Congratulations for choosing the reversible Vivaldi heat pump for your pool! This equipment has been installed in accordance with current
Page 2: Table of contents - Pompes à chaleur Vivaldi...Congratulations for choosing the reversible Vivaldi heat pump for your pool! This equipment has been installed in accordance with current

 

Vivaldi Copyright 2012 © V 1.0        2 

Table of contents INTRODUCTION ............................................................................................................................................. 3 VIVALDI PUMPS - TECHNICAL FEATURES................................................................................................ 4 

CONCERTO RANGE SERIES V  4 

Exploded view of all models..................................................................................................................................5 GENERAL DIAGRAM OF THE HEATING AND COOLING CIRCUIT........................................................... 6 

Heating mode .......................................................................................................................................................6 Cooling mode ........................................................................................................................................................6 

CONTROL AND SAFETY SYSTEM............................................................................................................... 7 3 control devices ...................................................................................................................................................7 4 safety systems....................................................................................................................................................7 

DIAGRAMS OF THE ELECTRONIC CARDS ................................................................................................ 8 Concerto range – V 30, V 40, V 50, V 60, V 70 ......................................................................................................8 

HEAT PUMP INSTALLATION RULES.......................................................................................................... 9 Minimum distance from obstacles:.......................................................................................................................9 Distance required from the pool ...........................................................................................................................9 Other installation precautions ............................................................................................................................10 Electrical standard C15‐100 section 702.............................................................................................................10 

ELECTRICAL INSTALLATION .................................................................................................................... 11 Filter pump servo control ....................................................................................................................................12 Assembly and installation of the control box......................................................................................................13 

–HYDRAULIC INSTALLATION.................................................................................................................... 13 EXAMPLES OF CONNECTIONS  14 

Bypass (diverter valves) ......................................................................................................................................15 INITIAL COMMISSIONING........................................................................................................................... 16 

Calculate the temperature increase time ...........................................................................................................16 Operating principle .............................................................................................................................................17 Safety Instructions ..............................................................................................................................................17 Recommended operating temperature ..............................................................................................................17 Operation during cold seasons ...........................................................................................................................17 Defrost cycles ......................................................................................................................................................17 Description of the control panel..........................................................................................................................18 Select mode.........................................................................................................................................................18 Configuration of the heat pump .........................................................................................................................19 Error messages/Error fixing  (1): .........................................................................................................................20 Error messages/Error fixing  (2): .........................................................................................................................21 Error messages/Error fixing  (3): .........................................................................................................................22 Table of error codes and corrective action..........................................................................................................23 

GENERAL MAINTENANCE ......................................................................................................................... 25 Cleaning the filter and the basket.......................................................................................................................25 Adjustment of the bypass valves.........................................................................................................................25 Control of water chemistry .................................................................................................................................25 Recommended water chemistry values ..............................................................................................................25 Wintering ..............................................................................................................................................................1 Cleaning the evaporator .....................................................................................................................................25 Removing limescale ............................................................................................................................................25 

GUARANTEE................................................................................................................................................ 26 Duration and purpose of the guarantee .............................................................................................................26 Limits of the Guarantee ......................................................................................................................................26 Repairs under guarantee ....................................................................................................................................26 

DECLARATION OF EC CONFORMITY....................................................................................................... 28 

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Introduction Congratulations for choosing the reversible Vivaldi heat pump for your pool! This equipment has been installed in accordance with current standards and is now ready for use. Carefully read through this documentation to ensure that you know all its rules of operation. For your satisfaction we provide the following details:

The heat pump does not heat the water in the pool if the filter pump is running. At the start of the season or when the outside temperature is low, you should increase the daily filtration time

so that the heat pump can compensate for the higher heat losses from the pool. The use of a heated cover such as a bubble cover is highly recommended.

Please read the whole of this brochure. If necessary, ask your installer to explain anything you do not understand. This manual is a full part of the product and should therefore be continually available in your technical room. The heat pump is designed exclusively for heating and cooling swimming pools. Any other unspecified or non-compliant use shall be considered dangerous and inappropriate Pump assembly, wiring and commissioning must be carried out by a qualified professional. You must ensure that the temperature of the water in the pool is lower than that recommended by the pool manufacturer. In the interest of continuous improvement, our products are subject to change without notice. The photos in this brochure or features described are not contractually binding. Any failure or error message, even accidental, must be reported to your dealer/installer; Ensure that maintenance is carried out by a qualified professional. Furthermore, to protect your investment, we strongly advise you to take out a maintenance contract for the upkeep of your heat pump. Contact your installer or "pool engineer" for more information We hope you enjoy bathing in comfortable temperatures for many seasons.

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Monitoring the delivery When the pump is delivered, check the condition of the packaging. If there is any damage, inform the carrier within 48 hours by registered mail, with acknowledgement of receipt. Before handling, carry a full inspection of the machine.

Vivaldi Pumps - technical features Concerto Range Series V

Concerto

Features Units V 30 V 40 V 50 V 60 V 70

Pool volume ( Ambient air temperature 5°C ) m3 Up to 30 20 - 40 30 - 50 40 - 60 50 - 75

Heating capacity ( Air 24 ° C/Water 27 ° C) kW 4.5 5.3 7.8 9.5 12.3

Power consumption kW 0.84 1.01 1.50 1.83 2.36

Rated current A 3.8 5 6.8 8.3 10.7

(COP) 5.35 5.2 5.2 5.2 5.2

Heating capacity ( Air 15 ° C/Water 26 ° C) kW 3.7 4.6 6.4 7.7 9.0

Power consumption kW 0.86 1.02 1.45 1.8 2.09

Rated current A 3.9 5.4 6.9 8.2 9.0

(COP) 4.3 4.5 4.4 4.3 4.3

Cooling capacity (Air35 ° C/Water 27 ° C) kW 3.5 4.5 6.2 7.5 8.8

Power consumption kW 0.92 1.18 1.63 1.97 2.26

Rated current A 4.2 5.4 7.4 8.9 10.3

EER 3.8 3.8 3.8 3.8 3.9

Air expulsion direction Horizontal Horizontal Horizontal Horizontal Horizontal

Cover type Plastic Plastic Plastic Plastic Plastic

Sound level at 1 metre dB(A) 50 50 51 51 52

Electrical characteristics V / Ph / Hz 230 / 1 / 50 230 / 1 / 50 230 / 1 / 50 230 / 1 / 50 230 / 1 / 50

Maximum heat intensity A 5.8 7.6 10.3 12.5 14.4

Operating temperature Celsius +5° to +35° +5° to +35° +5° to +35° +5° to +35° +5° to +35°

Compressor brand Hitachi Hitachi Hitachi Hitachi Hitachi

Compressor type Rotatory Rotatory Rotatory Rotatory Rotatory

Gas type/Pressure Type / kg R 410A/ 0.55 R 410A/ 0.7 R 410A/ 1.1 R 410A/ 1.3 R 410A/ 1.5

Gauge Yes Yes Yes Yes Yes

Number of fans 1 1 1 1 1

Water flow Min - Max (m3/h)

3/-5 3.5/-5 5/-7 5/-7 5/-7

Diameter of water connections Millimetres 50 50 50 50 50

Composition of the heat exchanger Titanium/PVC

Titanium/PVC

Titanium/PVC

Titanium/PVC

Titanium/PVC

Hydraulic switch Yes Yes Yes Yes Yes

Control panel LCD LCD LCD LCD LCD

Auto defrost Yes Yes Yes Yes Yes

Remote control Yes Yes Yes Yes Yes

Filter pump servo control Yes Yes Yes Yes Yes

Packaging measurements L x W x H (mm)

960 / 380 / 680 960 / 380 / 680 960 / 380 / 680 960 / 380 / 680 960 / 380 / 680

Pump measurements L x W x H (mm)

890 / 370 / 640 890 / 370 / 640 890 / 370 / 640 890 / 370 / 640 890 / 370 / 640

Net weight/packaged weight Kg 42/47 44/49 52/57 55/60 59/65

     

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Vivaldi Pumps - technical features Exploded view of all models  

 

 

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General diagram of the heating and cooling circuit The heat pump is reversible. It can either heat or cool the pool water.  

 

 

 

 

   

Hot water outlet Compressor Sensor Cold water inlet Fresh air Evaporator Titanium heat exchanger Pressure regulator Fan Ambient air

 

 

Heating mode The liquid refrigerant absorbs heat from the air through the evaporator (the blade radiator) in which it is vaporised. Then it is pressurised and heated by the compressor which sends it to the condenser (heat exchanger), where it releases the heat (by transferring it to the pool water) and then returns to liquid state. It loses its pressure and continues to cool in the expansion capillaries before returning to the evaporator and starting a new cycle. Cooling mode The 4-way valve reverses the flow of the liquid refrigerant. The fluid evaporates in the heat exchanger (evaporator) by recovering the heat contained in water and then passes through the compressor which heats it. It then passes through the blade radiator (which becomes a condenser) and returns to the liquid state.

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Control and safety system 3 control devices

1. An evaporator temperature sensor enables the automatic defrost to start. 2. An ambient temperature sensor manages pump shut-down when the outside air temperature no longer

enables normal heat pump operation. 3. A temperature sensor on the heat exchanger ensures that heating stops when the desired temperature is

achieved. The normal cycle resumes when the exchanger temperature drops 2 ° C below the required temperature.

4 safety systems

1. A flow sensor on the heat exchanger 2. A high-pressure short circuit breaker and a low pressure short circuit breaker. 3. A compressor temperature sensor 4. A short circuit magnetic current meter on the compressor, integrated into the electronic card.

If a fault occurs on one of these devices (system failure, power off, abnormal measurements) an error message appears on the display. See paragraph "Error messages/error fixing"

 

IMPORTANT!

Any control or safety system alteration or deactivation may cause serious injury or death.

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Diagrams of the electronic cards Concerto range – V 30, V 40, V 50, V 60, V 70

 

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Heat pump installation rules The electrical and hydraulic connections must conform to current standards (NF C 15 100, EC 364 I). The pump must be installed outdoors. It must be positioned on its own anti-vibration support (silent block), on a flat heavy base, such as a concrete slab or a rigid robust frame. This support must be sufficiently thick to prevent water ingress from beneath the pump. The adjustment height must consider the condensate collector. Minimum distance from obstacles: During installation, observe the minimum distances from obstacles such as walls or shrubs, as indicated in the diagram below. [PAC = Heat Pump] Do not install the pump in a confined area. The fan would recycle the same air and pump performance would deteriorate. The fan should not blow towards windows or passage ways. Distance required from the pool The safe distance between the heat pump and the water source (pool, foot bath) must comply with electrical standard C15-100 section 702. The pump must be installed in Volume 2, i.e. at a minimum distance of 2 metres from the pool or footbath, horizontally, and a minimum of 2.5 metres, vertically. ––

 

p A C 

 

2.00 m0.50 m 

0.50 m 

0.50 m 

Air expulsion sideAir suction side 

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[Bassin o pediluve = Pool or footbath]

 

Other installation precautions Do not install the pump near a traffic lane to avoid it being spattered by mud. Do not direct the blowing from the pump in the direction of the prevailing wind. If the pump is intended for use in winter, set up protection against rain or snow (canopy). The pump must be in a visible location so that adults can supervise children.

Electrical standard C15-100 section 702 Volumes - Volume “0”: includes the inside of the pool and the areas with the essential openings (steps) in the walls or the bottom that can be accessed by people in the pool. - Volume “1”: is bounded first by the vertical surface 2 m from the edge of the pool and, secondly, by the ground (or any other surface) where people can stand and the horizontal plane at 2.50 m above the ground. If the pool has diving boards, starting blocks etc., volume "1" includes the volume bounded by the vertical surface 1.50 m around the starting blocks and diving boards, and the horizontal plane 2.50 m above the uppermost surface where there may be people. - Volume “2”: is bounded first by the outer vertical surface of volume "1" and the parallel surface 1.50 m from the first and, secondly, by the ground or other surface where people may stand and the horizontal plane at 2.50 m above the ground or surface. Selection and implementation of electrical devices The term "devices" includes electrical outlets, switches, boxes and the devices used to carry out all the wiring. The term "appliances" means the pool equipment, floodlights, pumps, lighting facilities. Volume “0” - No device or appliance use is accepted in volume "0" unless it runs in Safety Extra Low Voltage (SELV) - i.e. 12 volts AC or 30 volts DC. 300 volts/12 watt pool floodlights are therefore permitted. In this case, the safety source (the transformer) will obviously be outside volumes "0", "1" and "2". Volume “1” - No device is allowed in volume "1", unless it is supplied by SELV. An outlet protected by a 30 mA RCD is accepted 1.25 m from the pool. - No appliance is allowed in volume "1", unless it is supplied by SELV. Volume “2” - Devices are allowed in volume "2", on condition either that they are supplied by SELV or that they are protected by a 30 mA RCD or that they are supplied by an isolating transformer.

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Electrical Installation The heat pump's circuit should preferably be supplied by an exclusive circuit. The power supply characteristics must be appropriate to the operation of the material in terms of voltage and frequency. Characteristics: 230 V +/- 10% single phase current 50 Hz or 380 V +/- 10% three-phase 50 Hz Any installation must be performed by a qualified electrician in accordance with local rules for electrical supply and wiring standards. The main switch must be a bipolar cut switch and must be used with a device for short-circuit current protection device at a leakage current <30 mA.

The heat pump circuit must be connected to a safety earthing circuit.

The power supply and signalling cables should be installed and routed cleanly and efficiently and should not interfere with one another. The electrical system must be carefully controlled to avoid any error after completion and before starting to supply power. Filter pump not servo controlled by the heat pump In this case, the heat pump does not start unless the filter pump is running, the water is circulating through the pump and the water temperature has not reached the set temperature.  Example wiring on a 220 V loop/ single-phase (non-servo controlled heat pump).

Live 30 mA differential circuit breaker Neutral Earth PAC Electronic Housing Circuit breaker Amperage depending on

Heat Pump (see table)

Table of currents and cable sections

Model Current Amperage (A) Rated current

(A)

Cable section in mm2 for length 15 m max

V 30 220/-240 16 4.5

2 x 1.5 + 1.5

V 40 220/-240 16 5.5

2 x 1.5 + 1.5

V 50 220/-240 16 7.7

2 x 2.5 + 2.5

V 60 220/-240 16 9.5 2 x 2.5 + 2.5

V 70 220/-240 20 12.1 2 x 2.5 + 2.5

 

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Electrical Installation Filter pump servo control This enables the filter pump to continue to run until the temperature setpoint is reached.

 

Polarity Electrical hazard.

The servo-control diagram is provided for indicative purposes only. For wiring polarity, refer to the colour of the wire entering the filter pump's servo-control terminal. Depending on the heat pump model, the live may be on the left or on the right.

IMPORTANT!

IMPORTANT!

Before connecting the pump, check that the supply cable is properly disconnected from the mains. Never connect when it is raining or when the weather is very humid.

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Electrical Installation Assembly and installation of the control box

 

[Control screen; Screen container; Plexiglas cover; Metal box] –

 

1. Fix the metal box to a wall, protected from bad weather.

2. Carefully remove the control screen from its holder using a small flat tool..

3. Screw the control screen holder and the plexiglass cover to the metal box as per order of assembly. 

4. Connect the control screen to the white cable supplied. 

5. Connect the white cable to the heat pump connector in accordance with its direction.  

6. Fix the screen to the holder by pressing it gently.

7. Return the connector to the box to protect it.

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Hydraulic Installation Examples of connections

 

Condensate drainage Insert  the  plastic  elbow  joint  into the  drain  and  connect  a  tube  if necessary   

IMPORTANT! A bypass enables the water to be diverted towards the heat pump and is installed on the suction circuit after the filter. Comply with the instructions on the pump for connection of the water inlet and outlet.

 

 

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Hydraulic Installation Bypass (diverter valves) Function The bypass is a valve system that allows you to connect or isolate your pump. . It is very simple to install. It just needs to be connected between the pool filter and the drain. Installation advice Install it according to the following diagram. Always use pressurised PVC tubes, whether or not they are flexible, with sufficient thickness to avoid too much heat loss. Cut the pipe (not supplied) to the desired length. If you use non-corrugated flexible tubes, use a PVC glue for flexi tubes. Use as much glue as is needed to assemble the valves (excess glue will prevent disassembly). Connect the hose from the filter pump to the pump’s water inlet. Connect the pump outlet pipe to the drainage pipe. Depending on the heat pump model, the inlet and outlet pipes may be at the top or bottom. Ensure that you comply with the labels on the pump Adjustment of the water flow

MAXIMUM FLOW 

MEDIUM FLOW  MINIMUM FLOW 

For optimum performance of your heat pump and  to minimise  frost on  the exchanger, adjust  the water  flow by gradually closing valves 1 and 2, to obtain 1 to 2 degrees difference between the  inlet temperature (Temp IN) and the water outlet temperature (Temp OUT) as on the screen below.

Isolation of the pump for maintenance Open valve 1, close valves 2 and 3. Disconnect the hydraulic connections.

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Initial commissioning 1 Check the hydraulic connections. 2 Check the wiring. 3 Start the filter pump. 4 Fully open the 3 bypass valves and wait a few minutes so that the air is expelled from the circuit. 5 Gradually close bypass valve 1 without raising the pressure to the filter by more than 0.15 bars. 6 Open the heat pump switch to turn it on. 7 Set the desired water temperature. 8 Press the button to turn the heat pump to "on". Start-up should take place after 3 minutes. 9 After 15 minutes check that the air expelled by the pump is cold. 10 For optimum performance of your heat pump and to minimise frost on the exchanger, adjust the water flow by

gradually closing valves 1 and 2, to obtain 2 degrees difference between the inlet temperature (Temp IN) and the water outlet temperature (Temp OUT).

After 15 minutes' operation, the pressure on the gauge should be between 17 and 28 bar for pumps using R410A gas and between 15 and 25 bar for pumps using R407C, when the water temperature is over 20 ° C. Wait a few minutes every time the bypass valve is operated to check the effect of the adjustment on temperature and pressure.

11 Stop the filter pump to trigger error EE03 on the heat pump. 12 Restart the filter pump and check that the heat pump restarts after 3 minutes. Calculate the temperature increase time The time it takes for the temperature to rise depends on the weather conditions, the volume of water to be heated, the difference between the setpoint temperature and the initial temperature and also the thermal protection of the pool. A swimming pool that is not protected by a bubble cover loses between 4 and 5 degrees a night, while a protected pool loses 1 to 2 ° C. For example:

Time (hours) = Volume (litres) X Delta of temperature (desired temperature - initial temperature) X 4.18 3 600 X Power output of the pump

Adjustment factor for cold seasons with ambient air 15 ° C: 1.25

Hypothesis: Pool length 8 metres Pool width 5 metres Average depth of the pool 1.5 metres Volume in litres 8 x 5 x 1.5 x 1 000 = 60 000 litres Starting temperature 15° C Desired temperature 28° C Temperature difference 13° C (28 – 15) Vivaldi pump capacity 12.5 kW Climatic conditions Temperate Protection Bubble cover Pool type: Standard (no overflow)

Temperature increase time: 60 000 X 13 X 4.18 / 3 600 / 12.5 = 72.45 hours i.e. about 3.02 days. For cold seasons: 72.45 hours X 1.25 = 90.57 hours i.e. 3.77 days. At the start of the season, when the heat pump is first started, it must be run continuously until the desired temperature setpoint is reached. In this case, the filter pump must run continuously 24/24. If filtration is controlled by a dial or external control, the time slot must be temporarily suspended to allow filtration to run continuously 24/24. Once the setpoint is reached, the filtration time slot can be reset to the initial setting.

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Daily use Operating principle The heat pump uses the free heat in the outside air to return it to the pool water. The fan in the heat pump circulates the air to the blade radiator. When the heat pump heats the pool, the blown air is cooler than the outside air. You can adjust the temperature to which you wish to heat your pool. Warning: increasing the required temperature does not increase heating capacity (e.g. your pool is at 18 ° C, if you want 28 ° C, do not display 35 ° C to reach 28 ° C more quickly) Safety Instructions Follow the instructions and warnings on the pump labels. Never attempt to repair the heat pump on your own. Call a qualified technician. Do not climb on the heat pump or try to move once it is installed. Do not cover the pump because there is a risk of overheating. Do not allow children to play around the pump and warn them of the dangers of this device. Never insert your fingers or a stick into the fan's protection grille as it rotates at high speed and can therefore cause

serious injury. Never clean the device with a water jet as this may cause electric shock and permanent damage to the blades. Never unplug the heat pump while it is running. Before performing any work on the heat pump, stop the machine by pressing button to cut power to the

switchboard. Regularly check the chemical balance of the water. Regularly check the condition of the power cable to avoid electric shock. Recommended operating temperature Although our pumps can operate with very low temperatures, we recommend that you use your pump in the following ranges, to reduce electricity consumption:

Heating mode Outdoor air temperature Desired water temperature

Concerto Range Series V +5° C to +30° C 28° C

Cooling mode Outdoor air temperature Desired water temperature

Concerto Range Series V +25° C to +35° C 28° C

Failure to follow the instructions below may cause serious and irreversible injury or even death. 

IMPORTANT!

Late evening and early morning are usually the coldest times of the day and therefore the least suitable in terms of heat pump performance. To optimize output, the heat pump must be programmed to operate during the hottest hours of the day. Operation during cold seasons The calories absorbed by the heat pump decrease with decreasing outside temperature. Below 15 ° C, frost will form on the evaporator. The heat pump will automatically run defrost cycles to make it disappear. Defrost cycles During defrosting, the pictogram of heating mode (sun) flashes. You can optimize performance based on local weather conditions by changing the settings (2-5) on the control panel. (This setting must be performed by a specialist).

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Daily use Description of the control panel

Press the button to switch the device on or off. At initialization all the indicator lights turn on.

Press the button to change mode.

On shutdown, press the button to enter the configuration settings.

When running, press button to display the configuration settings.

Press button to change modes. (only for models with this option)

 

On shut-down, the display shows the ambient air temperature and the current mode. Diagram A

Select mode

Press at any time to toggle between modes.

COOLING MODE HEATING MODE AUTO MODE

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Daily use  Configuration of the heat pump 2 - How to enter the operating parameters.

In stop mode (display of ambient air temperature and current mode, see diagram A), press to enter the settings interface.

Press again to update the settings from 00 to A or 10 (see settings table)

In set-up mode, settings 00 and 01 can be adjusted by pressing or

Settings 02 to A or 10 can be updated by pressing and  at the same time  for 3 seconds. They will be available after a beep. At the end of set-up, press again on these 2 keys to lock the keyboard. The data will be stored after 3 seconds of inactivity. Settings 02 to A or 10 must be updated by a professional. Note that if you do not touch the keyboard for 5 seconds, the display will show the inlet and outlet water temperatures in operating mode. In shut-down mode, the display shows ambient temperature.

You can press to inspect the current settings, but you can't change them. Note: Stop mode indicates that the pump is electrically connected, but it is not running. Settings A 00-or 10, depending on model, can only be changed when the machine is in stop mode.

Setting Description

Adjustment range

Factory setting

Accessibility

00 Cooling mode Shutdown temperature

8° C to 30° C 12° C Yes

01 Heating mode Shutdown temperature

15° C to 40 ° C 28° C Yes

02 Defrost cycle duration 30 – 90 minutes 45 mn Technician setting

03 Evaporator temperature threshold for defrost cycle NB The sign "-" is not displayed

-30° C to 0° C -7° C Technician setting

04 Heating mode Evaporator outlet temperature for defrost cycle

2° C to 30° C 13° C Technician setting

05 Heating mode Maximum defrosting temperature

0 – 12 minutes 8 mn Technician setting

06 Number of compressors 1 – 2 1 Technician setting 07 Automatic restart after power failure 0 (no) – 1 (yes) 1 = Auto Technician setting

08

Authorization of modes. 0 = Cooling only 1 = Cooling and Heating 2 = Heating and electric auxiliary 3 = Heating only

0, 1, 2, 3 1 Technician setting

09

Filter pump servo control 0 = continuous operation 1 = filtration starts 60 seconds before the compressor and stops 30 seconds after the compressor stops

0, 1 0 Technician setting

A or 10 Auto mode. Shutdown temperature

15° C to 40 ° C 28° C Technician setting

Settings 02 to A or 10 must only be handled by a qualified professional. Incorrect setting may permanently damage the heat pump.  

IMPORTANT!

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Daily use Error messages/Error fixing (1):  

1 - Keep hands, hair or other body part away from the fan blades to prevent injury. 2 - Do not try to repair the pump yourself or carry out maintenance on it without first consulting a professional. 3 - Read the whole of the user manual before use, maintenance or setup. 4 - To prevent damage to the compressor, do not set the heat pump running without waiting at least 24 hours after installation. Turn the pump off before any maintenance or repair. IMPORTANT NOTE In case of pump problems or malfunctions, note the error message displayed on the screen, the value of the different settings 00 to 10, and the pump constants (ambient temperature, water inlet and outlet temperature, pump internal temperature). The following pages provide examples of problems you may encounter and solutions to help you solve them.  

Problem The heat pump operates normally but the heating is insufficient Symptom Probable Cause Solution

The size of the pump is incorrect compared to the size of the pool.

Install the right pump model for the size of the pool. Install an insulated cover. 

The compressor works but the fan does not.

Check the fan's wiring. Replace the capacitor or the fan motor if necessary.

The fan works but the compressor does not.

Check the compressor's wiring. Replace the capacitor or the compressor motor if necessary.

The pump has not been positioned correctly. .

Reposition the pump so that air can circulate freely around it. See the instructions in this manual.

Wrong temperature setting. Enter the correct value. The bypass is not set correctly. Have the settings adjusted by a

professional. Massive formation of frost on the evaporator.

Have the auto defrost or refrigerant gas settings checked by a professional.

The display shows the temperature but no error message

Not enough refrigerant gas. Have it topped up by a refrigeration engineer.

Incorrect installation can cause electric shock resulting death or very serious injury. It may also cause material damage. Do not alter the pump components or the wiring.

IMPORTANT!

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Daily use Error messages/Error fixing (2):

Problem Heat pump not working Symptom Probable Cause Solution

No power supply. Check the power supply (wiring, fuses and connection of the control panel)

Power failure. Contact your installer.

The screen is off and the fans and compressor are not making any noise.

Problem The heat pump is working but the water cools instead of heating Symptom Probable Cause Solution The screen shows the temperature but no error message.

The cooling mode has been selected.

Check the settings and select the correct mode.

The circuit board is defective. Check the voltage in the 4-way valve wiring. If electrical power is present, replace the controller.

The 4-way valve is defective. Check the voltage in the 4-way valve wiring. If electrical power is present, replace the coil. If the problem persists, have the pump checked by a refrigeration engineer.

 

Problem Water leakage Symptom Probable Cause Solution A puddle of water appears under the pump.

Condensation to atmospheric humidity (1 to 2 litres an hour)

No action required.

Water leakage (several litres an hour)

Try to locate the leak and determine whether the water contains chlorine or salt. If it does, call your dealer.

Problem An abnormal amount of frost forming on the evaporator Symptom Probable Cause Solution The evaporator is covered with frost.

Insufficient air flow or air temperature is too low.

Check the location of the pump and remove all dirt from the evaporator.

Water temperature too high. Water temperature above 29 ° C can lead to the formation of frost. The problem can be solved by cooling the water or by stopping heating it.

Defrosting temperature setting incorrect.

Have this setting checked by the installer.

The 4-way valve is defective. Check the voltage in the 4-way valve wiring. If electrical power is present, replace the coil. If the problem persists, have the pump checked by a refrigeration engineer.

Insufficient gas charging. Call a refrigeration engineer to have the gas topped up.

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Error messages/Error fixing (3): The heat pump is equipped with control and safety components. When a control component is defective or a safety system is activated, a message appears as shown below. Water inlet temperature error sensor defective. Cause: The sensor is disconnected or has short circuited Corrective action: Check the wiring and then change the sensor if it is correct Flow sensor error. Cause: Insufficient water flow Corrective action: Increase the water flow with the bypass and check the filter pump and filter itself. Temperature between water inlet and outlet. Cause: Too great a difference in temperature between water inlet and outlet. Corrective action: Increase the water flow with the bypass and check the filter pump and filter itself.

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Daily use Table of error codes and corrective action This table provides an explanation of the error messages triggered by a defective component or the activation of a safety feature, for which your installer needs to be called.

Protection / fault Error code display

On/error light Cause Corrective action

Stop mode Disabled Running Operating Water inlet temperature sensor defective.

PP01

Flashes once and stops

1 - Check water inlet temperature sensor connections 2 - Check whether or not the temperature sensor is defective or shorted.

1 - Reconnect the sensor 2 - Replace the sensor

Water outlet temperature sensor defective.

PP02

Flashes twice and stops

1 - Check water outlet temperature sensor connections 2 - Check whether or not the temperature sensor is defective or shorted.

1 - Reconnect the sensor 2 - Replace the sensor

Heat exchanger sensor 1 defective

PP03

Flashes three times and stops

1 - Check heat exchanger 1 sensor connections 2 - Check whether or not the heat exchanger sensor 1 is defective or shorted.

1 - Reconnect the sensor 2 - Replace the sensor

Heat exchanger sensor 2 defective

PP04 Flashes four times and stops

1 - Check heat exchanger 2 sensor connections 2 - Check whether or not the heat exchanger sensor 2 is defective or shorted.

1 - Reconnect the sensor 2 - Replace the sensor

Ambient temperature sensor defective

PP05 Flashes five times and stops

1 - Check ambient temperature sensor connections 2 - Check whether or not the temperature sensor is defective or shorted.

1 - Reconnect the sensor 2 - Replace the sensor

Protection against excessive difference in temperature between water inlet and outlet.

PP06 Lit 1 - Check that the hydraulic circuit is not obstructed. 2 - Check that the water flow is sufficient 3 - Check that the filter pump is working properly.

1 - Clean the hydraulic circuit. 2 - Increase the water flow 3 - Repair or replace the filter pump.

Cooling mode: antifreeze PP07 Lit See PP06 See PP06 Winter antifreeze 1 PP07 Unlit No action required. Winter antifreeze 2 PP07 Unlit No action required. High pressure protection EE01 Flashes six

times and stops

1 - Check that the high pressure switch is not defective. 2 - Check that the hydraulic system is not blocked and that there is sufficient water flow. 3 - Check that the gas load is correct 4 - Check that the cooling circuit is not obstructed.

1 - Replace the high pressure switch if necessary. 2 - Clean the hydraulic system and increase the water flow. 3 - Top up the refrigerant gas load if necessary. 4 - Replace the defective part (see the operation of the trigger).

High pressure protection EE02 Flashes seven times and stops

1 - Check that the high pressure switch is not defective. 2 - Check that the refrigerant gas load is sufficient 3 - The ambient or water inlet temperature is too low.

1 - Replace the low pressure switch if necessary. 2 - Top up the refrigerant gas load if necessary. 3 - Wait until the ambient air temperature and the water temperature rise again before putting the heat pump back in operation.

Water flow switch defective EE03 Flashes eight times and stops

1 - Check that the water flow is sufficient 2 - Check that the water flow switch connections

1 - Increase the water flow by cleaning the filter and adjusting the bypass valves. 2 - Reconnect the switch wires if

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are correct. 3 - Check that the switch is not defective. 4 - Check that the filter pump is working properly.

necessary. 3 - Replace switch if it is defective. 4 - Repair or replace the filter pump.

Poorly wired phase EE04 Flashes nine times and stops

Defective wiring Rewire

Too great a difference in temperature between water inlet and outlet.

EE05 Flashes ten times and stops

1 - Check that the water flow is sufficient 2 - Check that the water inlet and outlet sensors are working properly.

1 - Increase the water flow with the bypass and check the filter pump and the filter itself. 2 - Replace the defective sensor

Defrosting No display Continuous flashing

Sun light flashing

Communication error EE08 Available in the controller

Wiring problem between the card and the controller

Check the control box connection. Disconnect and reconnect power.

Note: The heat pump starts to measure the water input and output temperatures 1 minute after start-up. When the difference between the water input and output temperature exceeds 13 degrees for 10 seconds, the controller stops the heat pump and displays error PP06. 3 minutes later, the pump will restart. If the pump stops 3 times in error PP06 during 30 minutes, the controller will display error PP05. In this the circuit breaker to the heat pump should be switched off and turned back on so that it can restart.

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General maintenance It is strongly recommended that your pump be inspected annually by a qualified technician. Furthermore, if it is installed near to the sea or where salt and sand can reach it, more frequent maintenance may be necessary. Cleaning the filter and the basket To maintain optimal performance of the heat pump, check that the water flow sent to it is sufficient. When the filter becomes clogged, or when the filter basket is filled with leaves or other debris the flow of water sent to the heat pump decreases. Clean it according to the manufacturer's recommendations. Adjustment of the bypass valves Check the valve positions. A partially closed valve after the filter, or a completely open bypass at the level of the heat pump, prevents adequate flow to the heat pump.  Control of water chemistry All Vivaldi heat pumps come standard equipped with a titanium condenser resistant to chemical attack from poorly balanced pool water. However, the other pool or spa equipment can be damaged by water chemistry that does not comply with current standards. Finally, it is strongly advised that people do not bathe in poorly balanced water. For the longevity of your equipment and the safety of bathers, it is recommended that the water be regularly tested. Recommended water chemistry values In all cases, comply with the pool manufacturer's recommendations.

Component Pool Spa Chlorine 1.0 – 3.0 ppm 3.0 – 5.0 Bromine 2.0 – 4.0 ppm 2.0 – 4.0 ppm PH 7.4 – 7.6 ppm 7.2 – 7.8 Alkalinity 80 – 140 ppm 80 - 120 Hardness 200 – 400 ppp 200 – 400 ppp TDS 1,000 – 2,000 ppp 1, 500 ppp

Wintering Once the outside temperature starts to drop sharply and you stop filtering your pool, the water in the pump is at risk of freezing. This may cause damage to the pipes and the heat exchanger. To avoid these problems the heat pump must be drained as soon as you close the pool for winter.  

Draining the water from the pump Stop the heat pump and turn it off Stop the filter pump and turn it off Open bypass valve 1 Close valves 2 and 3 (water inlet and outlet valves) Unscrew the two connectors on the heat pump and slide each pipe out so that the outlet holes on the heat pump

are in the open air; the heat pump then empties. Wait until the heat pump is completely drained (any water remaining in the system is susceptible to frost) Screw the pipes back into their place to prevent dirt or small animals getting in. However, if you do not wish to drain the pump (e.g. if it heats an indoor pool) make sure that you operate the system by circulating water 24/24h so that the pipes do not freeze. Cleaning the evaporator Make sure nothing is blocking the blade radiator; use a soft brush to remove dust if needed (no pressurised water jet) Make sure the blades are straight and upright - straighten them if necessary with a fine comb. Make sure the condensate drain pipe is not blocked. . Removing limescale Depending on the hardness of the water in your area, remember to clean your heat pump with a limescale remover. The calcium deposits that can appear in the pipes (titanium or PVC heat exchanger) can reduce the performance of the equipment or damage and clog the exchanger. Before calling for the repair service, always check the filter, the filter pump basket and positioning of the bypass valves. If the problem persists, contact your installer.

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Guarantee To validate the guarantee please complete the guarantee application form at the end of this documentation, have it validated by the installer and return it to: Société Éco Énergies LMT : 26, allée des 32 Arpents – 91190 - Gif-sur-Yvette - France. For further information about our heat pumps visit our website www.vivaldi‐pac.com. Société Éco Énergies LMT accepts no liability for any guarantees or documentation in addition to the conditions of this guarantee. This guarantee informs you of your specific legal rights. Your VIVALDI heat pump has been manufactured, tested and verified under suitable assembly conditions.. Duration and purpose of the guarantee  

Concerto range V 30, V 40, V 50, V 60 et V 70

Series V Concerto Range Vivaldi heat pumps have a 2 year standard guarantee covering parts, labour and travel (only in France). The compressor is guaranteed for 5 years and the titanium heat exchanger has a lifetime guarantee (excluding problems due to frost) Repairs are carried out on-site. Limits of the Guarantee  

Defects, malfunctions or other problems due to an electrical connection that does not comply with the manufacturer's recommendations are not covered by the guarantee.

Defects, malfunctions, problems or shocks caused by misuse, unreasonable use, improper use or abuse by the user (poor installation environment, poor wintering conditions, lack of maintenance, removal of a security element), are excluded from this warranty.

Defects, malfunctions or other problems caused by the absence or poor setting of a bypass are excluded from this warranty.

Defects, malfunctions or other problems caused by a burst heat exchanger, due to frost, following poor pump drainage (wintering) or insufficient water circulation.

Defects, malfunctions or other problems resulting from accumulation of limescale in the equipment. Defects, malfunctions or other problems resulting from poor maintenance of the equipment, or failure to undertake

mandatory periodic inspection. Defects, malfunctions or other problems resulting from changing or disabling the control or safety system. Defects, malfunctions or other problems resulting from poor chemical balance of the pool water. Defects, malfunctions or other problems resulting from performance of any repairs to your heat pump by an

unauthorized person (not qualified to do the work), without first obtaining the manufacturer's instructions. Éco Énergies LMT shall be the sole judge of whether or not the guarantee applies.

The warranty is not transferable. It is issued by the original seller and ceases if you move your equipment. Repairs under guarantee To have your heat pump repaired under guarantee, follow the procedure below: Call your heat pump installer. If a repair call is made during the guarantee period, your heat pump will be repaired free of charge. If the guarantee period has expired, the repairs will be billed.

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GUARANTEE FORM

Note: Keep a copy of the guarantee form. Please ask your installer to complete this form and send it in a prepaid envelope to the following address: Éco Énergies – LMT Guarantee Services 26, allée des 32 Arpents 91190 – Gif-sur-Yvette France Name of the owner: __________________________________________________________

Address: __________________________________________________________ Post Code/Town: _________ _______________________________________________

Pool measurements:

Length __________________________________________________________ Width __________________________________________________________ Ave. depth __________________________________________________________

Distributor/installer name: __________________________________________________________

Address: __________________________________________________________ Post Code/Town: _________ _______________________________________________

Pump reference:

Model __________________________________________________________ Serial number: __________________________________________________________ Date of installation: __________________________________________________________

Installer stamp:

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Éco Énergies LMT SARL RCS Évry 503 559 569 26, allée des 32 Arpents 91190 – Gif- sur-Yvette – France

 

Declaration of EC Conformity By this declaration pursuant to Council Directive 93/68/EEC of 22 July 1993 amending Directives 87/404/EEC (simple pressure vessels), 88/378/EEC (safety of toys), 89/106 / EEC (construction products), 89/336/EEC (electromagnetic compatibility), 89/392/EEC (machinery), 89/686/EEC (personal protection equipment), 90/384/EEC (non-automatic weighing instruments), 90/385/EEC (active embeddable medical devices), 90/396/EEC (gas devices), 91/263/EEC (telecommunications terminal equipment), 92/42/EEC (new hot water boilers fired with liquid or gaseous fuels) and 73/23/EEC (electrical equipment designed for use within certain voltage limits), the company: Éco Énergies LMT SARL 26, allée des 32 Arpents 91190 – Gif- sur-Yvette – France certifies that its reversible heat pumps for swimming pools:

V 30, V 40, V 50, V 60, V 70. have been manufactured in accordance with the following standards: PR NF EN 55014-1/A1F2 Electromagnetic compatibility - Requirements for household appliances, electric tools and similar devices. - Part 1: Emission (classification index: C91-014-1/A1F2PR). NF EN 55014-2/A1 (April 2002) Electromagnetic compatibility - Requirements for household appliances, electric tools and similar apparatus - Part 2: Immunity - Product family standard. (Classification index C91-014-2/A1). This document modifies NF EN 55014-2 by introducing new requirements for toys. EN 61000-3-11 April 2001 Electromagnetic compatibility (EMC) - Part 3-11: Limits - Limitation of voltage variations, voltage fluctuations and flicker in low-voltage public supply - Equipment with rated current less than or equal to 75 A and subject to conditional connection Classification index: C91-003-11

PR NF EN 61000-3-2/A2F6 Electromagnetic compatibility (EMC). ― Part 3-2: limits. ― Limits for harmonic current emissions (current drawn by 16 A devices per phase) (classification index: C91-003-2/A2 F6PR).

EN 60335-1 Safety of domestic appliances and similar devices – Part 1: General requirements (IEC 60335-1:1991 Amended) NF EN 60335-2-40/A11 Safety of domestic appliances and similar devices. - Safety. - Part 2-40: particular requirements for electrical heat pumps, air conditioners and dehumidifiers (classification index: C73-840/A11). Gif-sur-Yvette, 2 January 2012 Manager

Bruce Martin

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