T8 B15 FAA Subpoena Compendium Fdr- Oberlin- Cleveland ARTCC Timeline Synopsis- Various Tapes 066

8/14/2019 T8 B15 FAA Subpoena Compendium Fdr- Oberlin- Cleveland ARTCC Timeline Synopsis- Various Tapes 066

1/8

MemorandumCleveland ARTCCQuality Assurance Office326 East Lorain StreetOberlin OH 44074

s u b j e c t ACTION: September 11, 2001: Commission Data Request

D a t e : October 14 , 2 0 0 3

From: Support Manager, Quality Assurance,ZOB-505Reply

toAttn.of:

R Herak:440-774-0505FAX: X0660T O : ADA-2, Shirley Miller

Air Traffic Manager, Gary Klingler

This is the second part of the 9/11 Commission' request. TheCleveland ARTCC has enclosed all voice tapes from September 11, 2001from the Operations Manager-in-Charge position and the FacilityTraffic Management Unit. Some tapes are in-accordance-with theoriginal request 0800-1400 EST. Some tapes are in-accordance-with therevised request from the October 10, 2003 TELCON, 0800-1200 EST.In order to ensure accuracy, the tapes are labeled by the UTC time,1200-1800Z or 1200-1600Z. The facility has changed taping practicesand positions since September 11, 2001. We attempted, to the best ofour ability, to reconstruct the positions and obtain cassette tapesfrom the original reels. Some positions that are recorded today werenot recorded on September 11, 2001.If I can be of any further assistance, please advise me at 440-774-0505.

Robert


2/8

BRIEF SYNOPSIS OF INFORMATION R ECOR DED FOR 9/11 COMMISSION.Tape 5, Channel 31 - Is an outside (not VSCS) phone line located in the TrafficManagement Unit (TMU) - Ext. 0428:1303 - Off duty Traffic Management Officer (TMO) calls regarding breaking news.Advises second aircraft hi t tower.1305 - Medical department calls re: Traffic Ma nagement Supervisor (TMS) physical.1310 - Operations Manager hi Charge (OMIC) phones home.1322 - Off duty Traffic Management Coordinator (TMC) calls in.1329 - Off duty T MC calls in .1337 - United Airline official calls for information regarding UA L93.1355 - OMIC c alls Cleveland Tower (CLE ATCT ) Air Traffic Ma nager regarding statusof DAL1989 - possible hijac k.1419 - Continental (COA) airlines called trying toverify the location of certain aircraft.1423 - Akron-Canton Tower (CAK A TCT ) provided a cell phone number where theycan be reached.1445 _ Cleveland Center (ZOB) N ationa l Air Traffic Controllers Association (NATCA)President called for briefing by OMIC.1453 - Call placed toArea VIregarding Waterski 5284.1505 - Call from TMUstaff that hadbeen evacuated topar king lot.1508 - Off Duty TMCcalls in.1519 - American Eagle called for help in locating EGF5073.1527 - Call from ZOB personnel waiting outside to get in.1531-TMC Call in.1539 - Evacua ted personnel call for anupdate.1544 - Area VIcalled to inquire about unknown traffic at FL310.1605 - Doug Gould called fora status update.1608 - Open line between Doug Gould, Way ne Pierce, andIndiana polis Center (ZID)OMIC.1631 - The chief pilot forSTAT -Medevac called for information on operating lifefiightprocedures.1712 - Toronto Centre (ZYZ) called regarding a DC 10needing to land at Detroit Metro(DTW). They were referred to Air Traffic Control System C omma nd Center (AT CSCC).1716 - AT CSCC asked for a supervisor to discuss UAL93 andothers.

Tape 5, Channel 33 - TMUOutside Line - Anoutside phone line located hi theTMU.1328 - Call from Area 7 Sup to TM C regarding ground stops and diversions around NewYork Center (ZNY).1345 - Area VII reported an aircraft has hit thePentagon.1417 - ATMC called home regar ding childcare.1446 - Off duty TMC called in.1521 - CallfromArea VIISupervisor.


3/8

Tape 5,Channel 34 - TM U Outside Line - Ext. 04491210 - TMCcalled DTW ATCT regarding departure restrictions.1224 A TMC called tw o Areas regarding Laguardia (LGA) flow restrictions.1241 - Area V questions reasons for flow control reroutes and is advised fix balancing.1252 - CLEATCT called ZOB to ask if anyone hadheard about an aircraft hitting theWTC.1340 - DTWTM S called to ask how many aircraft are returning to DTW.1400 - TMScalls CLEATCT regarding DAL 1989. Advises company andpilot saytheyare not being hijacked and that there is no bomb on board.1404 - CLE ATCT confirmed they were talking to DAL1989.1407 - A TM C requested CLE ATC T advise when DAL 1989 is on the ground. CLEsuggested aircraft holding might want to divert to CAK.1434 - CLEATCT is asked if they canaccept more diverting aircraft andthey reply inthe affirmative.1438 - DTW TMScalled to advise they have more room fordiverting aircraft.1510 - A TMS took a call from Northwest (NWA) trying to locate NWA1539.1516-NWA 1539 located.1527 - Took calls from NWAregarding NWA11 from Frankfort, Germany that is notgoing to be allowed to land at YYZ or YUL.1531 - ZOBadvised NWA to call the ATC SCC bef ore being advised that YYZwouldaccept the aircraft.1600 - Called CLEATCT regarding unk now n target. Was advised it is a policehelicopter.1637 - Call fromPaul Triponey regarding current procedures.1642 - Call from ROCATCT regarding lifeflight helicopter wanting to return to basefrom a local hospital.1647 - Area VIcoordinated a lifeflight.1705 - ACaptain from Selfridge AirNational Guard Base (M TC) called to coordinate aCoast Guard Helicopter requesting a search and rescue training flight. Request denied.1709 - A LT CDR from MTCcalled to find out why they couldn't fly. Was directed tocall the ATCSCC.1713 - DTWATC T called for more regarding NWA11. This aircraft is going to land atHamilton, ONT (YHM ).1725 - Medevac flight from PIT to Somerset C ounty coordinated by PIT.1728 - Coordinated active rescue mission for Coast Guard.1739 - Johnstown Tower (1ST ATCT) relayed a report from TROOPERS saying thereare news aircraft above the crash site and wanted to know if they had permission to bethere.1742 - 1ST ATCT called re: lifeguard flightprocedures.Tape 6,Channel 11 - West Enroute Spacing Position (ESP) 1200 - Approximately 1255Routine flow control coordination. 1258Received inquiry regarding restrictions into New York C enter (ZNY) due a crash into theWorld Trade Center.


4/8

13 00- Approximately 1330Routine coordination.ZYZ requests information regarding the New York situation.Buffalo (BUF ATCT) request for departure to Baltimore is denied.An order received to ground stop the entire system. Approximately 13 3 0 - 1400Questions received regarding "Lifeguard" flights and VFR flights. A caller is advisedthat it is a national emergency.Call to ATCSCC advises UA L93 has a bomb on board and the aircraft is climbing.ATCSC C is asked if they wanted the military to scramble on U AL93 and were advisedthat that decision wo uld be made at a different level.Received inform ation regarding the flight of N4 carrying the US Attorney General.ZO B advised Chicago Center (ZAU) that DAL1989 is also a hijacked aircraft headed inthe direction of Chicago.ZOB advised Washington Center (ZDC) regarding UAL93 over PIT estimating theyaircraft was 25 minutes from Washington DC.ZOB reports UAL9 3 has been confirmed at 7500 feet by another aircraft. 1400- Approximately 1430ZOB reports UAL9 3 is 20 miles southwest of Johnstown (JST) and provides updates onthe direction of flight.ZOB reports that the transponder of UAL93 came back on .Received a report of an emergency locator transmitter over Ann Arbor, ML Approximately 1430DTW ATCT was asked if they had room for more aircraft.Some Lifeguard flights are released.Request for information on Waterski flight 5284. 1500 - Approximately 1530Approximately 1530 - 1600Asked ZYZ for information on ACA3185. Aircraft located at Toronto, ONT (YYZ). 1600 - Approximately 1630ZOB requested information regarding a VFR target in adjacent airspace.ZOB advises caller that all aircraft in the air need to provide their callsign and have adiscreet beacon code. Approximately 1630- 1700TOL ATCT calls regarding fig hters departing for Chicago.ER I ATCT called regarding the Governor of PA flight to CXY aboard helicopterTrooper6. 1700-1800No transmissions.


5/8

Tape 6, Channel 15 - East Enroute Spacing Position (ESP) 1200 - Approximately 1230Routine flow control coordination. Approximately 123 0 - 13 00ZN Y called to advise of a situation involving AAL11 advising they had lostcommunications and radar contact with the aircraft. Also provided last known positionreports.Another call received advising that they think AAL11 crashed into the World TradeCenter. 1300 - Approximately 1330ATCSCC advises to ground stop all traffic destined for ZNY.ZYZ calls for a list of ZNY airports.Numerous aircraft reroutes coordinated.ATCSCC advises to watch DAL1989 because it fits the profile of the other hijackedaircraft.ZNY will be ATC zero for a long time.A ground stop was placed on aircraft destined for Washington D.C. area airports.Approximately 1330-1400All traffic ground stopped until further advised.An inquiry received for information on AAL11.All facilities instructed to inventory traffic for unusual situations or missing aircraft.ZOB advises ATCSC C that UAL 93 may have a bomb on board. Also provides details onthe flight, current flight behavior, and transmissions heard on the air to ground frequency.Received information on the flight of N4 carrying the US Attorney General. 1400 -Approximately 1430A report is received from an unknown source advising the UAL93 has 3 hijackers aboardwith knives and bombs.More coordination regarding D AL1989 and UAL 93.Inquiries made concerning MEP411. Located at CMH. Approximately 1430 - 1500CLE and DTW have room for more aircraft.More coordination regarding N4.Coordination regarding AA L77 - Status Unknown .ZOB is advised that N4 refused to land.The ATCSC C stated that if N4 gets into the Washington Area he becomes a target.Further clarification indicates that the Air Force has orders to shoot down aircraft in theWashington area.N4 is approved to proceed to Richmond, VA or Philadelphia, PA .Coordination regarding the time an d position where contact was lost with AAL 77.N4 is requesting a fighter escort. 1500-1800ZOB advises they are evacuating due to a small aircraft flying over the facility.This line continuously recorded a national telecon run by the A TCSCC.


6/8

Tape 6,Channel 17 - Cleveland Arrival Sequencing Position (ASP) 1200-1300Routine Coordination.1307 - Acaller requesting release of a departure to Philadelphia (PHL) is advised of theground stop to ZNY.1329 - Rochester Tower (ROC ATC T) calls to ask if we are in a state of emergency.1335 - Coordinate reroutes around ZNY .1349 - Coordination regarding N4.1409 - Coordination with CLEATCT regarding their capacity to accept more divertingflights.1418 - CLE ATCT advised that DAL1989 is on the ground.1434 PIT ATCT asked for capacity information .1451 - Buffalo Tower (BU F ATCT) asked about militaryflights.1522 - CLEATCT advises they have made contact with a previously unknown VFRaircraft.Tape 6,Channel21 - Detroit Arrival Sequencing Position (ASP) 1200 - Approximately 1330Few routine flow control coordination. Approximately 133 0-1400Area II I advised that ZNY may be closed all day.ZYZ is advised that everything destined for the United States is to be ground stopped.1410 - PITATCT called to inquire if it was DAL1989 that had turned toward theirfacility. They are informed that it was UAL 93.1417 - DTWATCT inquired as to howmany diverting aircraft they should expect.1418 - CLEATCT inquired as to how many diverting aircraft they should expect.1419 - Information requested for COA428.1424 - ZOBasked ZAU to try to locate MEP411.1442 - Asked DTW ATCT for information onUAL641.1445 - UAL641 is atDTW.1451 - Inquiry to locate Waterski flight 5284.1548 - CLEATCT is asked for information onEGF73. No information available.Tape 6,Channel 39 - Operations M anager InCharge Radar (OMIC)This position was used by the OMIC to monitor LOR-R after the hijacking becam eknown. This tape has the same information as the L OR-Radar tape beginning at 1329and continuing through 1400. 1400 - 1437 monitor ofLORRadar frequencies. 1437 - 1500 conversations with andabout N4 attempting to return the USAttorneyGeneral to Washington D.C. 1500 - 1600 - Nopertinent transmissions.


7/8

Tape 6,Channel 41 - Operations Manager InCharge - VSCS.Used mostly by Flight Service Stations to call the OMIC w ith flight information. Also,occasionally used by Towers, Centers, Northeast Air Defense Sector (NEADS).1215 - CLEAFSS calls with information on a change to a NOTAM at PCW.1356 - Altoona AFSS calls to advise that 1ST is closed.1357-JST reopened.1406 - Received report of abomb threat at CLEAFSS.1410 - Received an inquiry from Boston Center (ZBW) regarding N440S.1531 - Coordination with ZYZ regarding NW A51.1543 - Call received regarding Wayne Pierce reporting to ZOB.1555 - Inquiry as to whether EG F382 could fly to DTW.Tape 6,Channel 45 - TMU Outside Line - Ext. 0349. 1310 - CLEATCT called to confirm ZN Y is ATC Zero. 1330-1400A TMS requested an open line to the ATCSCC to brief them on UAL93. He advised thatthe transponder on UAL 93 had stopped and that something was said about a bom b.He advised that we were tracking a primary target thought to be UAL93The TMS relayed an inquiry from the ZOB Air Traffic Manager as to whether we havemilitary aircraft in the air. The ATC SCC advised they had been in contact with theirlocal military cell and that there were other conferences going on involving the m ilitary.ZOB advised that the target they believe to be UA L93 is headed towards WashingtonDC, about 28 minu tes out. Trying to confirm.Relayed unconfirmed report that PIT is ATC zero.ZOB advised AT CSCC reports of another confirmed hijacking involving D AL 1989.ZOB asked if ATCSC C knew of anyone tracking UAL93. No.Our best guess is that UA L93 is 20 miles southeast of EWC.At this time all control facilities were instructed to put all aircraft on the ground at anyavailable airport.PIT evacuated as UAL9 3 flew over the facility.ZOB relayed a report of military activity.ZOB advised that the pilot of DAL1989 is saying they are not being interfered with.Asked the ATCSCC to confirm with Delta.Update position of UAL93.Delta says DAL1989 is not being interfered with and is diverting to CLE as a precaution.Inquire of ATCSCC w hat to do with DA L1989 when it lands.Passed a report by VFR aircraft: UAL93 is at 7500 MSL.UAL93 turning northwest-bound and reported to be waving wings.M ore updates of UAL93 changes of direction. 1400UTCReported that UAL93 transponder was turned back on .Inquiries received regarding location of other aircraft.ZO B reports all contact lost with UAL93 and they have received reports of black smoke.ZOB reported that CLE ATCT is handling D AL1 989 as if it were being hijacked.ZOB reported confirmation of downed aircraft with location information.ATCSCC asked for an update on PIT ATCT.


8/8

The ATCSCC is gathering information on usable airports with room for more aircraft.Inquiry trying to locate MEP411. Aircraft located - Landing at Columbus, OH. 1430ZOB received a call from adjacent facility that N4 was refusing a clearance to land andwas continuing on to Washington DC.ZOB asked ZAU for information on AAL77.ZAU advises AA L77 contact lost in ZID airspace.Lansing (LAN AFSS) relayed a pilot report about the transmissions regarding a bomb.ZID confirms time and location of loss of AAL77 transponder.Search for W aterski 5284.Advised ZID that N4 has been approved for flight to Richmond, VA. 1600-1630Numerous calls requesting approval for air ambulance flights. 1630-1700ERIATCT called regarding flight of PA Governor from ERI to CXY. Some controversyafter this flight departs, finally allowed to proceed.Monitor of ATCSC C hotline to field questions and provide answers. 1700-1800Calls to ZYZ regarding Northwest Airlines flights from overseas.ZOB took several calls regarding location of diverted aircraft.

Documents

T8 B15 FAA Subpoena Compendium Fdr- Oberlin- Cleveland ARTCC Timeline Synopsis- Various Tapes 066