8/12/2019 Sysprep Fix
1/1
My fellow system administrators, there is a bug with sysprep and
Internet Explorer 10 in Windows 7. My department maintains a
Windows 7 image that we use on allour desktops. Today I installed
some Windows updates which included Internet Explorer 10. When I
tried to sysprep the machine like I usually do I received an error
that a fatal error has occurred while trying to sysprep the
machine. Afterlooking at the logs (setupact.log and setuperr.log) I
discovered what the issuewas:
Error [0x0f0085] SYSPRP LaunchDll:Could not load DLL
C:\Windows\SysWOW64\iesysprep.dll[gle=0x000000c1]
It turns out that Internet Explorer 10 was the culprit.
Strangely, iesysprep.dlldoes exist within C:\Windows\SysWOW64. I
have posted about it on the TechNet forums and it appears I am not
the only one having this issue. Another user on the TechNet forums,
sgennadi, has posted what appears to be a solution. It calls
formodifying sysprep registry values and changing them back from
SysWOW64 to System32. I personally have not tried his/her solution.
I reverted back to a previousimage and installed the new updates
again, minus Internet Explorer 10, and sysprep works fine.
Personally, I will be waiting for Microsoft to address this in
aWindows Update before I upgrade to Internet Explorer 10.
EDIT:I decided to add the proposed solution here in case anyone
wants to fix it themselves. Again, credit goes to sgennadi for the
solution.
After installing IE10, open the registry editor (regedit). You
should make a backup of the registry before making any changes in
the event that something goes wrong. You can do this by choosing
File > Export and make sure you select AllunderExport range.
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Cleanup
Locate: Value Name {EC9FE15D-99DD-4FB9-90D5-5B56E42A0F80} Value
Data C:\Windows\SysWOW64\iesysprep.dll,Sysprep_Cleanup_IEReplace
the value with:
C:\Windows\System32\iesysprep.dll,Sysprep_Cleanup_IE
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Generalize
Locate: Value Name {EC9FE15D-99DD-4FB9-90D5-CE53C91AB9A1} Value
Data C:\Windows\SysWOW64\iesysprep.dll,Sysprep_Generalize_IEReplace
the value with:
C:\Windows\System32\iesysprep.dll,Sysprep_Cleanup_IE
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Sysprep\Specialize
Locate: Value Name {EC9FE15D-99DD-4FB9-90D5-676C338DC1DA} Value
Data C:\Windows\SysWOW64\iesysprep.dll,Sysprep_Cleanup_IEReplace
the value with:
C:\Windows\System32\iesysprep.dll,Sysprep_Cleanup_IE
Now you should be able to run sysprep successfully without
receiving the IE10 related error.
