TUESDAY, APRIL 4, 2017 and repeated on

WEDNESDAY, APRIL 5, 2017

10:00 a.m. – 10:30 a.m. Break – Exhibit Hall B, 1st Level (please take this opportunity to visit the Exhibit Hall)

10:30 a.m. – 11:30 a.m. Breakout Sessions – 1st Round Breakout 1 – Room 309, 3rd Level

Not on Our Watch! – Improving Safety Everyday*

William M. Isenberg, M.D., Ph.D., Vice President, Patient Safety, Sutter Health

Breakout 2 – Exhibit Hall A, 1st Level Protecting Our Patients, Organization and You* Steven Lane, M.D., MPH, Clinical Informatics Director, Privacy, Health Information Security & Interoperability, Sutter Health Jacki Monson, Chief Privacy and Information Security Officer, Sutter Health

Breakout 3 – Room 307, 3rd Level Human Centered Transformation of Healthcare* Chris Waugh, Chief Innovation Officer, Sutter Health

Breakout 4 – Room 312, 3rd Level How to “Get Accountability Right” and Kill the Blame Game* Jared Jones, Senior Partner and Practice Leader, Partners In Leadership Tanner Corbridge, Senior Vice President, Sales and Field Development

Breakout 5 – Room 314, 3rd Level Unconscious Bias 2.0: It’s the Little Things that Make a Difference* Lenora Billings-Harris, M.A., CSP, Cook Ross Senior Consultant

11:30 a.m. – 1:00 p.m. Lunch/Awards Presentation – Exhibit Hall C, 1st Level

Join us as we present the annual Dashboard Awards recognizing excellence in three categories: Quality, Affordability and Service. The recipients are Sutter-affiliated hospitals and physician organizations that have achieved top dashboard performance.

1:00 p.m. – 2:00 p.m. 2nd Round of Breakout Sessions

2:00 p.m. – 2:10 p.m. Transition to 3rd Round of Breakouts

2:10 p.m. – 3:10 p.m. 3rd Round of Breakout Sessions

3:10 p.m. – 3:30 p.m. Break – (please take this opportunity to visit the Exhibit Hall)

3:30 p.m. – 3:40 p.m. Welcome Back / Raffle – Exhibit Hall A, 1st Level Julie Petrini, Chief Executive Officer of Hospitals, Sutter Health Bay Area

3:40 p.m. – 4:00 p.m. General Session – Brand Relaunch: A Pioneer Among Pioneers – Exhibit Hall A, 1st Level

Arra Yerganian, Chief Branding and Marketing Officer, Sutter Health

4:00 p.m. – 4:15 p.m. Closing Session – Exhibit Hall A, 1st Level

Sarah Krevans, President & Chief Executive Officer, Sutter Health

7:00 a.m. – 8:30 a.m. Registration – J Street Lobby, 1st Level

7:00 a.m. – 8:30 a.m. Continental Breakfast – Exhibit Hall B, 1st Level

(please take this opportunity to visit the Exhibit Hall)

7:00 a.m. – 3:30 p.m. Exhibit Hall – Exhibit Hall B, 1st Level

8:30 a.m. – 8:45 a.m. General Session – Welcome and

Reflection – Exhibit Hall A, 1st Level

Master of Ceremonies Julie Petrini,

Chief Executive Officer of Hospitals, Sutter Health Bay Area

8:45 a.m. – 9:05 a.m. General Session – President’s Address – Exhibit Hall A, 1st Level

Sarah Krevans, President & Chief Executive Officer,

Sutter Health

Sutter Health’s 2017 Management Symposium

* Provider approved by the California Board of Registered Nursing, Provider Number CEP 12691 for 3 contact hours.

Symposium at a Glance

Welcome to the 2017 Sutter Health Management Symposium

9:05 a.m. – 9:25 a.m. General Session – Pioneering Tailored Healthcare – Exhibit Hall A, 1st Level

Peter Anderson, Chief Strategy Officer, Strategy & Business Development, Sutter Health

Todd Smith, Vice President, Product Development & Management Medical & Market Networks, Sutter Health

9:25 a.m. – 10:00 a.m. General Session – Delivering Amazing Outcomes: Aligning Strategy and Culture* – Exhibit Hall A, 1st Level

Jill Ragsdale, Senior Vice President and Chief

People and Culture Officer, Sutter Health

Jared Jones, Senior Partner and Practice Leader,

Partners In Leadership

Jeff Gerard, President, Sutter Health Bay Area

Anna Kiger, Chief Nurse Officer, Sutter Health