Symantec Backup Exec 2010R2

Quick Installation Guide

20047221

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Documentation version: 2010

PN: 20047221

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Installing Backup Exec

This document includes the following topics:

■ System requirements

■ Before you install

■ About the Backup Exec service account

■ Installing a typical installation of Backup Exec

■ Installing additional Backup Exec options to the local media server

■ About upgrading from previous versions of Backup Exec

■ Post-installation tasks

System requirementsThe following are theminimumsystemrequirements to run this version of BackupExec:

Table 1-1 Minimum system requirements

RequirementsItem

You can find a list of compatible operating systems, platforms, andapplications at the following URL:

http://entsupport.symantec.com/umi/V-269-1

You cannot install a Backup Exec media server on a computer thatruns theWindows Server Core installation option ofWindows Server2008. You canonly install theBackupExecRemoteAgent forWindowsSystems on Server Core computers.

You cannot install SQL Express or SQL Server 2005 on a WindowsServer 2008 computer that is configured in a Read Only DomainController (RODC) role. The Read Only Domain Controller role doesnot let you use the local accounts which are required for SQL Expressand SQL Server 2005. When you install Backup Exec on an RODCcomputer you must select a remote SQL instance for the Backup ExecDatabase.

Operating system

You can use Backup Exec with Microsoft Windows MicrosoftOperations Manager (MOM) 2005.

Additionalapplicationsupport

Internet Explorer 6.0 or later. Service Pack 1 is required for SQLServer2005 Express.

Internet browser

Intel Pentium, Xeon, AMD, or compatible.Processor

Required: 512 MB RAM

Recommended: 1 GB RAM (or more for better performance)

Note: RAM requirements may vary depending on the operationsperformed, the options installed, and the specific computerconfiguration.

For the Central Admin Server Option: 512 MB RAM required, 1 GBrecommended.

Virtual Memory Recommendations: 20 MB above the Windowsrecommended size for total paging file size (total for all disk volumes).Refer to yourMicrosoftWindowshelp documentation for instructionson how to view or set the paging file size.

Memory

Installing Backup ExecSystem requirements

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Table 1-1 Minimum system requirements (continued)

RequirementsItem

1.44 GB (Typical installation)

2.32 GB (Includes all options)

Note:Disk space requirementsmay vary depending on the operationsperformed, theoptions installed, and the specific systemconfiguration.Backup Exec database and catalogs require additional space. Anadditional 330 MB is required for SQL Express.

Installation diskspace

The following hardware is recommended:

■ Network interface card or a virtual network adapter card.

■ CD/DVD drive.

■ (Recommended) A mouse.

■ (Optional for pager notification) Modem that Microsoft Windowssupports.

■ (Optional for printer notification) Printer thatMicrosoftWindowssupports.

Other Hardware

You can use storagemedia drives, robotic libraries, removable storagedevices, and non-removable hard drives.

You can find a list of compatible devices at the following URL:

http://entsupport.symantec.com/umi/V-269-2

Support is available for the first drive in each robotic library whenyou purchase Backup Exec. To enable support for each additionalrobotic library drive, you must purchase the Backup Exec LibraryExpansion Option.

Storage Hardware

See “Installing a typical installation of Backup Exec” on page 7.

Before you installBefore you install Backup Exec, you should do the following:

■ Run the Backup Exec Environment Check on the computer onwhich youwantto install BackupExec. TheEnvironmentCheck analyzes the computer tomakesure that the installation process can complete. If Backup Exec findsconfiguration issues that can be fixed during the installation, or that mayprevent the installation, warnings appear. Although the Environment Checkruns automatically during installation, youmaywant to run itmanually beforeyou install Backup Exec or before you back up data with Backup Exec.

5Installing Backup ExecBefore you install

■ Install the storage device hardware (controller, drives, robotic libraries) onthemedia server. Refer to the documentation that is includedwith your storagedevice hardware for installation instructions. Use the appropriate Windowshardware setup functions to configure your controller and storage devices.Refer to your Microsoft Windows documentation for more information.

■ Check your Windows security settings to make sure that they work properlywith the Backup Exec service account.See “About the Backup Exec service account” on page 6.

■ If the drive on which you want to install Backup Exec is encrypted orcompressed, and you would like to use a default SQL Express database, verifythat an unencrypted and uncompressed drive is available for SQL Expressinstallation.

■ Check the computer nameof the computer onwhich youwant to install BackupExec. It should only use standard ANSI characters. You may receive errors ifyou install Backup Exec on a computer with a name that uses non-standardcharacters.

■ If you want to install Backup Exec to a non-English version of Windows,download the SQL Express SP3 setup file from the Microsoft Web site beforeyou install Backup Exec if all of the following are true:

■ You want to use a local Backup Exec SQL Express instance.

■ Youhave non-English SQL Server instances on the computer onwhich youwant to install Backup Exec.

■ Exit all other programs.

About the Backup Exec service accountAll Backup Exec services on the media server run in the context of a user accountthat is configured for theBackupExec systemservices. You can create this accountduring the Backup Exec installation, or you can use an existing user account. Tocreate a service account for Backup Exec during installation, enter the name andpassword of an Administrator account for the Backup Exec services to use.

Note:TheBackupExec service account and theBackupExecSystemLogonAccountare set to the sameuser namewhenBackupExec is installed. If you need to changethe user name for the service account is no longer used, then you should alsochange the Backup Exec System Logon Account to use new credentials.

Installing Backup ExecAbout the Backup Exec service account

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If this computer is in a domain, enter a Domain Administrators account, or anequivalent account that is part of the Domain Admins group. In the Domain list,select or enter the Domain name.

If this computer is in a workgroup, enter an Administrators account, or anequivalent account that is part of the Administrators group on the computer. Inthe Domain list, select or enter the computer name.

The account that you designate for Backup Exec services, whether it is a newaccount or an existing user account, is assigned the following rights:

■ Authenticate as any user and gain access to resources under any user identity.

■ Create a token object, which can then be used to access any local resources.

■ Log on as a service.

■ Administrative rights (provides complete and unrestricted rights to thecomputer).

■ Backup operator rights (provides rights to restore files and directories).

■ Manage auditing and security log.

Due to security implementations in Microsoft Small Business Server, the serviceaccount must be Administrator.

You cannot install Backup Exec with an account that has a blank password onWindows Server 2003/2008 or XP computers unless Windows is configured toallow it. If you try to do so, the following error message appears when BackupExec services are created:

The given password is not correct for account [server]\[username].

You can, however, configure Windows to allow for blank passwords. For moreinformation, see your Windows documentation.

Installing a typical installation of Backup ExecA typical installation is designed for small or uncomplicated environments. In atypical installation, BackupExecmakesmanydecisions for you, based on commoninstallation scenarios. If you prefer to set all of your options, you should use thecustom installation option.

7Installing Backup ExecInstalling a typical installation of Backup Exec

Note: Before you install, make sure that your license keys for Backup Exec andany agents or options are available. If you do not have license keys, go to thefollowing URL to activate the product:

https://licensing.symantec.com

License keys are required to install Backup Exec and its agents and options.However, you can install a trial version of Backup Exec without a license key.

To install a typical installation of Backup Exec

1 From the installation media browser, click Install Products, and then selectBackup Exec.

If the Microsoft.NET Framework 3.5 SP1 is not already installed on thiscomputer, Backup Exec installs it. The installation of the Microsoft.NETFramework may take some time.

2 On the Welcome panel, read the license agreement, and then click I acceptthe terms of the license agreement.

3 Click Next.

4 On the Installation Type panel, click Typical Installation, and then clickNext.

For first-time installations and upgrade installations, the Backup ExecEnvironment Check runs automatically after you click Next.

5 Review the results of the Environment Check.

6 Do one of the following:

■ If the Environment Check does not reveal any issues that may prevent asuccessful installation of Backup Exec, click Next.

■ If the Environment Check reveals any issues thatmayprevent a successfulinstallation of Backup Exec, click Cancel to exit the wizard. Correct theissues before you attempt to install Backup Exec again.

7 Select one of the following methods to enter license keys:

Do the following in the order listed:

■ Type the Backup Exec license key intothe license key field.

■ Click Add.

■ Repeat for each license key for eachoption or agent that you want toinstall.

To enter license keys manually

Installing Backup ExecInstalling a typical installation of Backup Exec

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Do the following in the order listed:

■ Click Import from file.■ Select the besernum.xml file.

Thedefault location for thebesernum.xmlfile is %allusersprofile%\ApplicationData\Symantec\Backup Exec.

To import license keys from a file

Leave the license key field blank.To install a trial version

8 Click Next.

9 On the Service Account panel, provide a user name, password, and domainfor an Administrator account that the Backup Exec system services can use.

10 If you want to change the directory where Backup Exec files are installed,click Change, and then select a new location.

11 Click Next.

12 On the Remote Computers panel, do one of the following:

Do the following in the order listed:

■ Click Add, and then select Add aSingle Computer.

■ Enter the name of the remotecomputer, and then enter thecredentials for the remote computer.

■ Click Next.

To push-install the Remote Agent forWindows Systems to a single remotecomputer

Do the following in the order listed:

■ Click Add, and then select AddMultiple Computers with the SameSettings.

■ Enter the name of a remote computer,and then click AddtoList. Repeat thisstep for each remote computer thatyou want to install the Remote Agenton.

■ Enter the credentials for the remotecomputers.

■ Click Next.

To push-install the Remote Agent forWindows Systems to multiple remotecomputers

Go to step 13.To skip the installation of the RemoteAgent for Windows Systems

9Installing Backup ExecInstalling a typical installation of Backup Exec

13 Click Next.

14 Review the installation summary, and then click Install.

The installation process creates an installation log named Bkupinst.htm on thecomputer where Backup Exec is installed.

Installing additional Backup Exec options to the localmedia server

You can install agents and options when you install Backup Exec. However, if youhave already installed Backup Exec and want to install additional options, reviewthedocumentation for thoseoptions to ensure that your systemmeets allminimumrequirements. The Backup Exec services may be stopped while the additionaloptions are installed. If any active jobs are running, you are prompted to stopthem, or to wait for the jobs to finish.

Note: If you install Backup Exec through Terminal Services and the installationmedia is on a shared drive (network share) you must install using a UNC path.Installation by mapped drives is not supported.

If you installed the trial version or the Not For Resale (NFR) edition of BackupExec, you can install trial versions of the additional options. If you have a licensedversion of Backup Exec, you can use a trial version ofmost options and agents fora specified period of time.

Note: If the Central Admin Server Option is installed, and you want to installadditional options on amanagedmedia server, you can pause themanagedmediaserver.When amanagedmedia server is paused, the central administration serverdoesnot delegate jobs to it.When the installation is complete, un-pause, or resume,the managed media server.

To install additional Backup Exec options to the local media server

1 On the Tools menu, click Install Options and License Keys on this MediaServer.

2 Select one of the following methods to enter license keys:

Installing Backup ExecInstalling additional Backup Exec options to the local media server

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Do the following in the order listed:

■ Type a license key into the license key field.

■ Click Add.

■ Repeat for each license key for each option or agentthat you want to install.

To manually enter licensekeys

Do the following in the order listed:

■ Click Import from file.■ Select the besernum.xml file.

To import license keys froma file

Leave the license key field blank.To install a trial version

3 Click Next.

4 Select the additional options that you want to install, and then click Next.

5 If you are prompted, enter information or choose settings for the additionaloptions that you want to install. Click Next after each selection.

6 Read the Backup Exec installation summary, and then click Install.

The Backup Exec services are stopped while the additional options areinstalled. If any active jobs are running, you are prompted to stop them, orto wait for the jobs to finish.

When the installation is complete, the services are restarted.

7 Click Finish.

About upgrading from previous versions of BackupExec

You can use the Backup Exec installation media to upgrade from Backup Execversion 11d and later to the current version. No separate upgrade utility isnecessary. The current version of Backup Exec replaces any previous versions.Separate installations of different versions cannot exist on the same computer.Most settings and all catalogs and all data directories from previous versions ofBackup Exec are kept, unless you choose to remove them. Backup Exc 2010 R2can read and restore data from any previous version of Backup Exec or BackupExec for NetWare, except where Symantec has made end-of-life decisions.

When youupgrade, BackupExec automatically converts your existing definitions,configurations, and jobs to the current version. If any aspect of the datamigrationfails, then Backup Exec displays an error message stating that the upgrade didnot complete successfully. Backup Exec provides you with the choice to either

11Installing Backup ExecAbout upgrading from previous versions of Backup Exec

return to the previous version of Backup Exec or to continue with the upgrade. Ifyou choose to continue with the upgrade, then devices, media, and jobs are notmigrated from the previous version of Backup Exec.

Backup Exec 2010 R2 provides backward compatibility as follows:

■ Backup Exec 2010 R2 can communicate with Backup Exec 12 Remote Agentfor Windows Systems and later.

■ Backup Exec 2010 R2 can communicate with Backup Exec for NetWare 9.2Remote Agent.

■ Backup Exec 2010 R2 Central Admin Server Option server can communicatewith Backup Exec 12.5 (with the appropriate patch) or Backup Exec 2010 (withthe appropriate patch) for the purpose of rolling upgrades.

■ Backup Exec 2010 R2 Command Line Applet is compatible with Backup Exec12 and later.

ABackupExec 2010R2RemoteAdministrationConsole canmanagemedia serverson which Backup Exec version 11d and later is installed. However, if the mediaserver uses a previous version of Backup Exec, you cannot use any of the newfeatures of the current version. If you want to use the features of the currentversion, you must use the current version on both the Remote AdministrationConsole and the media server. A Remote Administration Console that uses aprevious version of Backup Exec cannot be usedwith amedia server onwhich thecurrent version is installed. For example, a Backup Exec 2010 RemoteAdministration Console cannot manage a Backup Exec 2010 R2 media server.However, a Backup Exec 2010 R2 Remote Administration Console isbackward-compatible with a Backup Exec 2010 Remote Administration Console.

Before you upgrade Backup Exec, do the following:

■ Delete the job histories and the catalogs that you no longer need to shortenthe upgrade window.

■ Run a database maintenance job.

■ Upgrade any existing instances of SQL Server 2000 to either SQL Server 2005with SP3 or to SQL Server 2008.

You cannot change the configuration of yourmedia servers during an installation.For example, you cannot change a central administration server to a managedmedia server. If you want to change the configuration of your media servers, doit either before or after you upgrade to the current version. You cannot changethe database location during the upgrade process. If you want to change thedatabase location after the upgrade, use BEUtility.

To upgrade the options that are installed on remote computers, youmust reinstallthem. Options that are push-installed are not upgraded until you reinstall them.

Installing Backup ExecAbout upgrading from previous versions of Backup Exec

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The Remote Agent for Windows Systems and the Advanced Open File Option arepush-installed.

Note: If you upgrade from a previous version of Backup Exec that uses anon-English version of Windows, you must download the SQL Express SP3 setupfile for that language from the Microsoft Web site.

See “Installing a typical installation of Backup Exec” on page 7.

Post-installation tasksFor best results before starting Backup Exec, do the following:

■ Make sure that your storage devices are connected and configured properly.

■ Decide if your backupwill be to a tape device or a disk device. You can configureboth devices when you prepare your Backup Exec environment.

Note the following:

■ If you’re backing up to a tape device, verify that the device is supported.You can install drivers for the devices when you configure your BackupExec environment.

■ If you’re backing up to a disk device using the Backup-to-Disk feature,decide where you can create a backup folder. You should create it on a diskthat won’t be included in the backup jobs and that has enough free spaceto contain the backup job.

■ Understand how Backup Exec provides overwrite protection for your media.

■ Understand the default media set and its four-week overwrite protectionperiod.

■ Learn about creating new media sets with weekly, monthly, or quarterlyretention periods.

■ Decide which resource credential you want your Backup Exec logon accountto use when browsing and making backup selections. You can use an existingBackup Exec logon account, or create a new one.

■ Decide the format that you want to display all reports, either HTML or AdobePortable Document Format (PDF). The default setting is HTML.

13Installing Backup ExecPost-installation tasks

Installing Backup ExecPost-installation tasks

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