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S Y A N D E SK 3 2
S U B M I T T E D B Y :
K L E I N Y U T A N K I N
S U B M I T T E D T O :
J B B O R R O M E O
WHAT IS A TRANSACTION PROCESSING
SYSTEM?
• A style of computing that divides work into:
- Individual
- Indivisible Operation
- Called Transactions
• A software system, or software/hardware combination
• Supports transaction processing
TRANSACTION PROCESSING SYSTEM
• Used by:
- Banks
- Accounting Firms/Departments
- Credit Card Companies
TRANSACTION PROCESSING SYSTEM
• Example:
- Online Ticket Reservation
- MICR
- ATM System
- Telephone Account System
WHAT IS AN OFFICE AUTOMATION
SYSTEM?• Varied computer machinery and software used to digitally:
- Create
- Collect
- Store
- Manipulate
- Relay
• Basic activities of an OA System:
- Raw data storage
- Electronic transfer
- Management of electronic business information
OFFICE AUTOMATION SYSTEM
• Uses:
- Facsimile
- Publishing
OFFICE AUTOMATION SYSTEM
• Example:
- Message Handling System
- Office Support System
- Document Management System
WHAT IS A KNOWLEDGE WORK
SYSTEM?• Serves the information needs at the knowledge level of the organization
• Promotes the creating of new knowledge
• Ensure the new knowledge
• Ensure technical expertise are properly integrated into the business
• Aids knowledge workers
• Knowledge workers are the:
- Engineers
- Doctors
- Lawyers
- Scientists
KNOWLEDGE WORK SYSTEM
• Used by:
- Law Firms
- Hospitals
- Design Firms
KNOWLEDGE WORK SYSTEM
• Example:
- Expert Systems
- Case Based Reasoning Systems
- Communication Systems
WHAT IS A DECISION SUPPORT SYSTEM?
• Support business decision-making activities
• Serves the business’s:
- Management
- Operations
- Planning
• Can be either:
- Fully computerized
- Human
- Combination of Both
DECISION SUPPORT SYSTEM
• Uses:
- Marketing Analysis
- Forecasting
- Cost Analysis
DECISION SUPPORT SYSTEM
• Example:
- Geographical Decision Support System
- Clinical Decision Support System
- Management Information System
WHAT IS AN EXECUTIVE SUPPORT
SYSTEM?
• Turns the organization’s data into useful reports
• Tools that supports quick access to reports coming from the company’s:
- Billing
- Cost Accounting
- Staffing
- Scheduling
- And more…
EXECUTIVE SUPPORT SYSTEM
• Uses
- Convert meaningless numbers or figures into useable information
• Functions
- Reporting Tool
- Easily Accessed Info
EXECUTIVE SUPPORT SYSTEM
• Example:
- Meditech
- Corporate Management
- Cambridge Systematics
WHAT IS A GROUP DECISION SUPPORT
SYSTEM?
• Designed to support meetings and group work
• Focused on task support
• Categorized within a time-place diagram:
- Synchronous vs Asynchronous communication
- Local vs Distant
GROUP DECISION SUPPORT SYSTEM
• Used in:
- Group Meeting and Activities
- Virtual Meeting Over the Internet
- Team Discussions
GROUP DECISION SUPPORT SYSTEM
• Example:
- File Drawer System
- Microsoft Exchange
- MeetingSphere
- Group Decision Room