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Sustainability Guidelines For Supplier Relations

Sustainability Guidelines For Supplier Relations

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Page 1: Sustainability Guidelines For Supplier Relations

Sustainability Guidelines For Supplier Relations

Page 2: Sustainability Guidelines For Supplier Relations

�P&G Sustainability Guidelines for Supplier Relations

Procter & Gamble’s reputation is earned by our conduct: what we say, and more importantly, what we do; the products we make, the services we provide; the way we act and treat others. As conscientious citizens and employees, we want to do what is right. For P&G, this is the only way to do business.

This booklet provides our Sustainability Guidelines for Supplier Relations. By acting consistently with these guidelines, P&G and our suppliers can each do our part to assure that we earn our reputation as a company which conducts its business with the utmost integrity.

Page 3: Sustainability Guidelines For Supplier Relations

P&G Sustainability Guidelines for Supplier Relations�

President & CEO

Dear Business Partners –

At Procter & Gamble, the foundation of our supplier selection guidelines is based on our Purpose, Values and Principles. These key elements are of utmost importance for proper business conduct and respect for all individuals in the quest for common prosperity.

This publication reaffirms the following commitments, what we expect from our suppliers and what our suppliers can expect from us.

P&G is committed to providing products and services of superior quality and value to the world’s consumers. While P&G competes hard to achieve leadership and business success, it is vital for suppliers to understand that the Company is concerned not only with results, but with how those results are achieved. We will never condone nor tolerate efforts or activities to achieve results through illegal or unethical dealings anywhere in the world.

We operate within the spirit and letter of the law and maintain high ethical standards wherever we conduct business. We expect all our suppliers to conduct their business with the same high standards. We will actively seek business relationships with suppliers who share our values and promote the application of these high standards among those with whom they do business.

Likewise, P&G always seeks to treat suppliers honestly, ethically and fairly. We believe that any relationship works best when a foundation of trust exists between the parties. By treating suppliers honestly, ethically and fairly, we do our part in building that foundation. We do this not only because it is the right thing to do, but also because it can help strengthen our results by making us, our business and our Company more attractive to our suppliers.

A. G. Lafley

Chairman of the Board,President and Chief Executive

Letter

Page 4: Sustainability Guidelines For Supplier Relations

We will provide branded products and services of superior quality and value that improve the lives of the world’s consumers.

As a result, consumers will reward us with leadership sales, profit and value creation, allowing our people, our shareholders, and the communities in which we live and work to prosper.

� P&G Sustainability Guidelines for Supplier Relations

Our Purpose

Page 5: Sustainability Guidelines For Supplier Relations

P&G is its people and the values by which we live. We attract and recruit the finest people in the world. We build our organization from within, promoting and rewarding people without regard to any difference unrelated to performance. We act on the conviction that the men and women of Procter & Gamble will always be our most important asset.

Integrity• We always try to do the right thing.• We are honest and straightforward with each other.• We operate within the letter and spirit of the law.• We uphold the values and principles of P&G in every

action and decision. • We are data-based and intellectually honest in

advocating proposals, including recognizing risks.

Leadership• We are all leaders in our area of responsibility, with

a deep commitment to deliver leadership results. • We have a clear vision of where we are going. • We focus our resources to achieve leadership

objectives and strategies. • We develop the capability to deliver our strategies

and eliminate organizational barriers.

Ownership• We accept personal accountability to meet the

business needs, improve our systems and help others improve their effectiveness.

• We all act like owners, treating the Company’s assets as our own and behaving with the Company’s long-term success in mind.

Passion for Winning• We are determined to be the best at doing what

matters most.• We have a healthy dissatisfaction with the status quo. • We have a compelling desire to improve and to win

in the marketplace.

Trust• We respect our P&G colleagues, customers and

consumers, and treat them as we want to be treated. • We have confidence in each other’s capabilities and

intentions. • We believe that people work best when there is a

foundation of trust.

P&G Sustainability Guidelines for Supplier Relations�

Our Values

Page 6: Sustainability Guidelines For Supplier Relations

These are the Principles and supporting behaviors which flow from our Purpose and Values.

We Show Respect for All Individuals• We believe that all individuals can and want to

contribute to their fullest potential.• We value differences.• We inspire and enable people to achieve high

expectations, standards and challenging goals.• We are honest with people about their

performance.

The Interests of the Company and the Individual are Inseparable• We believe that doing what is right for the

business with integrity will lead to mutual success for both the Company and the individual. Our quest for mutual success ties us together.

• We encourage stock ownership and ownership behavior.

We are Strategically Focused in Our Work• We operate against clearly articulated and aligned

objectives and strategies.• We only do work and only ask for work that adds

value to the business.• We simplify, standardize and streamline our current

work whenever possible.

Innovation is the Cornerstone of Our Success• We place great value on big, new consumer

innovations.• We challenge convention and reinvent the way we

do business to better win in the marketplace.

We are Externally Focused• We develop superior understanding of consumers

and their needs.• We create and deliver products, packaging and

concepts that build winning brand equities.• We develop close, mutually productive relation-

ships with our customers and our suppliers.• We are good corporate citizens.

We Value Personal Mastery• We believe it is the responsibility of all individuals

to continually develop themselves and others.• We encourage and expect outstanding technical

mastery and executional excellence.

We Seek to be the Best• We strive to be the best in all areas of strategic

importance to the Company.• We benchmark our performance rigorously versus

the very best internally and externally.• We learn from both our successes and our failures.

Mutual Interdependency is a Way of Life• We work together with confidence and trust

across business units, functions, categories and geographies.

• We take pride in results from reapplying others’ ideas.

• We build superior relationships with all the parties who contribute to fulfilling our Corporate Purpose, including our customers, suppliers, universities and governments.

� P&G Sustainability Guidelines for Supplier Relations

Our Principles

Page 7: Sustainability Guidelines For Supplier Relations

Legal Compliance

P&G is committed to legal compliance wherever it conducts business. We expect our suppliers to comply with all applicable laws of their country, including laws relating to employment, discrimination, environment, and health and safety. Suppliers who knowingly violate laws or have repeated problems conforming to them will not receive our business.

Commercial Bribery

Commercial bribery is illegal and subject to criminal penalties in many countries, including the United States. Any personal payment or bribe to individuals employed by P&G’s customers or suppliers, or receipt of a bribe or personal payment by P&G employees is strictly prohibited. Even in locations where such activity may not, technically speaking, be illegal, it is absolutely prohibited by Company policy. P&G competition for business is conducted fairly and on the merits of our products and services.

Human Rights

P&G supports universal human rights, particularly those of our employees; the communities within which we operate; and the parties with whom we do business. In our business award decisions, we will continue to place substantial value upon incumbent and potential suppliers who consistently respect basic human rights.

P&G Sustainability Guidelines for Supplier Relations�

Our Guidelines

Page 8: Sustainability Guidelines For Supplier Relations

� P&G Sustainability Guidelines for Supplier Relations

Should a pattern of violation of these principles become known to the Company and not be corrected, we will discontinue the business relationship.

Page 9: Sustainability Guidelines For Supplier Relations

Employment

Health and SafetyP&G is committed to having safe and healthy operations around the world to protect the life and health of its employees and the community surrounding its operations, to protect its assets, to ensure business continuity and to engender public trust. We expect suppliers to provide a safe work environment, to prevent accidents and injury, and to minimize exposure to health risks.

EnvironmentP&G continually strives to improve the environmental quality of our operations and our products. We seek to do business with suppliers who share our concerns for and commitment to preserving the environment. At a minimum, suppliers must meet all current, applicable environmental rules, regulations and laws in their countries.

Data PrivacyP&G believes in protecting the privacy of personal information. We strive to treat information provided by an individual as that individual’s, which has been entrusted to P&G. We inform people about the use and handling of data they provide us. We follow all pertinent data privacy laws and regulations. When other companies are handling personally identifiable data as our agents, we require them to abide by our privacy practices as they relate to the data.

Child Labor and Forced LaborP&G does not use child* or forced labor in any of our global operations or facilities, and we expect suppliers or contractors with whom we do business to uphold the same standards. More specifically, we will not conduct business with suppliers employing child, prison, indentured or bonded labor, or using corporal punishment or other forms of mental and physical coercion as a form of discipline.

Working ConditionsP&G expects suppliers to conduct their business without unacceptable worker treatment such as harassment, discrimination, physical or mental punishment, or other forms of abuse.

Wage and Hour PracticesP&G pays employees a competitive wage, as benchmarked with other leading companies. Consistent with our principle of valuing personal mastery, we reward employees for improving their skills and capabilities. At a minimum, we expect our suppliers to comply with all applicable wage and hour laws, and rules and regulations, including minimum wage, overtime and maximum hours.

* In the absence of any national or local law, we will define “child” as less than �� years of age. If local minimum age law is set below �� years of age, but is in accordance with developing country exceptions under International Labor Organization (ILO) Convention ��8, the lower age will apply.

P&G Sustainability Guidelines for Supplier Relations�

PracticesP&G utilizes fair employment practices, as well as strives to provide a safe, healthful and productive work environment for its employees. The Company respects employees' right to freedom of association, third party consultation and collective bargaining where allowed by law. The Company expects suppliers to uphold the same standards and specifically…

Page 10: Sustainability Guidelines For Supplier Relations

Ethical Treatment of SuppliersOur suppliers are valued partners in the success of our business. Our relationships with them must be characterized by honesty and fairness. Suppliers are selected on a competitive basis based on total value, which includes quality, service, technology and price. Terms and conditions defining our relationship with suppliers are communicated early in the supplier selection process and agreements to such terms and conditions, or any acceptable modifications, are reached before work begins. Included in these standard terms and conditions are P&G’s policies regarding payment terms, confidentiality, the use of intellectual property, and labor practice expectations. We are guided by the following:• We tell the truth. We do not intentionally mislead

others.• We do not take advantage of honest supplier

errors.• We treat proprietary supplier information in a

confidential manner.• We do not reveal a supplier’s pricing, technology,

or other information without prior written permission.

• We resolve issues, claims and disputes on a factual and fair basis.

Gifts, Entertainment and GratuitiesWe conduct our business on the basis of the superior value of goods and services we buy and sell. Our policy on gifts, entertainment and gratuities is designed to preserve and maintain P&G’s reputation as a global enterprise that acts with integrity and bases decisions only on legitimate business considerations. Receiving gifts, entertainment or other gratuities from people with whom we do business is generally not acceptable, because doing so could imply an obligation on the part of the Company and potentially pose a conflict of interest.

8 P&G Sustainability Guidelines for Supplier Relations

Supplier Treatment

Page 11: Sustainability Guidelines For Supplier Relations

Three billion times a day, P&G brands touch the lives of people around the world. And P&G people work to make sure those brands live up to their promise to make everyday life just a little bit better.

Our VisionBe, and be recognized as, the best consumer products and services company in the world.

Our Promise

Page 12: Sustainability Guidelines For Supplier Relations

For further information, please contact:

The Procter & Gamble CompanyCorporate Purchases� Procter & Gamble PlazaCincinnati, Ohio ���0�

www.pg.com

00��-�00�0�/0�

© �00� Procter & Gamble.All rights reserved.Printed in U.S.A.

This publication was printed on 10 percentpost-consumer recycled paper.

P&G GlobalSustainability