1. Onsite and Online 2013 Epic Systems Corporation.
Confidential.
2. But first, a bit about Epic... 3. Your hospitalPrivate
healthcare specialistOutpatient clinicYour homeCommuting to work 4.
Your hospitalPrivate healthcare specialistOutpatient clinicYour
homeCommuting to workOne Record. 5. 290 customers295,000
physicians157 million patients eachyear49% of the U.S. population2%
of the worldspopulation117 technicalcommunicators 6. Signing
Implementation Go-LiveMaintenance &Upgrade 7. Users
arelearningnewsystemProjectteam isbusyExecutiveswant
totracksuccessCreatecustomizedtrainingmaterialsCreateproject
teammanagementmaterialsCreate fancyexecutivepresentations
andreportingdashboards 8. Have writers do the writingInstant,
customized documentationMore credibility with physicians 9. Find
contentProcess release notesLearn about new content 10. Find
contentWebinarsTargeted Q&AProcess release notesLearn about new
contentEducationTech supportEmailsWebinarsDiscussion boards 11.
Better upgrades Increased happiness andproductivity Librarian to go
with the library 12. Immersion learningVisibility and
integrationEmotional satisfaction 13. Thanks for all yourhelpI
really appreciateyou!The analystsloved yourdemo today!All you fine
folksget an A.Hes likeMichelangelo.With words. Andscreenshots.Can
McKenzie come backfor our next roll-out? 14. Benefits arent always
clear to other rolesbeforehand Make sure prep work is done so we
can be useful Manage priorities & expectations 15. What are
your goals? Whats feasible foryou? 16. Try a pilot/internal version
17. Support doesnt have to be ongoing-tryintermittent or scheduled
models 18. Sneak it in with other visits 19. Dont be billable 20.
McKenzie Zeiss ([email protected])Kate Fletcher ([email protected])
2013 Epic Systems Corporation. Confidential.
