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GOALS
Distinguish student employees from “regular” employees
Highlight hiring students and tips for work study fund management
Learn the four basic elements of supervision
Cover various reasons to end a student employee’s appointment
Cultural Perception of “The Student”
Perception of Time (How much can be accomplished in what time period)
Work Experience Short-term Nature of Employment Students First Career Path versus Financial Assistance Dependence on Positive Motivators
STUDENT vs. “REGULAR” EMPLOYEE
Hire Great Students!
Post your position early Conduct an informative interview Check to see if they have work study
Request an increase right away! Call references
Know Your Competitors!!
Local Part-Time Jobs That Pay Higher Wages
Institutional
Life
Academic Commitments
Payroll Secure student time sheets
Must be signed by both the student and supervisor
Students cannot work during class times Check monthly payroll reports
Are your students set up as ‘work study’?Keep track of usage—when will they run out?
Get class schedules to ensure area coverage during breaks and holidays
COMMUNICATINGEXPECTATIONS
Orientation Organizational Chart/
Overview Mission/Vision Tour/Introductions Time Keeping HRMS Setup- W-4,
I-9s, Address Changes
Job Expectations Job Description Work Tasks Work Schedule/Overtime Tardiness/Absentee Policy Equipment Usage Dress Code Evaluations/Raises Grievance Policy
TRAINING Students’ Specific Work Tasks Rotation of Work Tasks Time Management:
Prioritizing assigned tasks What is expected to be achieved in a given work period
Why is Their Work Important? University Discrimination and Harassment Policy Family Educational Rights and Privacy Act (FERPA) Confidentiality Drug and Alcohol Policy
MENTORING
Role Model Set a Professional and Ethical Example Step into Their Work Role Occasionally Help Identify and Develop Their Skills and
Put Them To Use Structure Projects That Will Challenge the
Student as Their Skills Develop
MOTIVATING Motivators and Morale Boosters
Treats -Notes homeCertificates -“Pat on the back”
Create a “Team Atmosphere” Recognize Individuals for Their
Accomplishments and Abilities Commend Specific Actions
LISTENING
Reflect Feelings Check Perceptions Clarify Confusing Issues Summarize Content Approach Clarify Values If Necessary, Refer to Outside Sources
COMMUNICATING
Open-Door Policy: Be Accessible Schedule Regular One-on-One
Communication
Share Information
Suggest Alternatives
MAINTAINING FAIRNESS
Good Judge has Reputation for Fairness Do not Delegate Evaluations When Possible, Assess Other Areas of
Students’ Lives Before Confronting Be Calm – Assess Actions Communicate Consequences to All
Student Employees
EVALUATING
Regular and Necessary Provide Examples of Specific Actions Specify Ways to Improve Set Goals to be Accomplished Ask for Suggestions of Ways to Improve
the Working Environment
INTERVENING
Discipline Proportional to Situation Long Term Goal is Rehabilitation Conference in Private Intervene Only When the Action or
Behavior Can be Changed “Three Strikes, You Are Out” Policy
Disciplinary Action Form
TERMINATING STUDENTS
Have You Clearly Communicated the Job Expectations?
Give Students the Chance to Improve Does Your Department Have a Policy? Notify Employee Verbally and In Writing Inform Students of Other Work Options Terminate Job Record in HRMS
HELPFUL INFORMATION
On-Campus Student Employment Procedures Handbook
Use your Student Employment Office’s website as a resource
Get on your Employer Listserv
Much of the information provided during this training was from a published article by Tom Little and Nancy Chinn
Other Resources
Counseling and Psychological Services Organizational and Employee Development Faculty Staff Assistance Program Student Academic Services Discrimination and Harassment Victim’s Assistance