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SUPERVISING STUDENT EMPLOYEES Rob Drybread – University of Colorado, Boulder [email protected] 303-492-1774

SUPERVISING STUDENT EMPLOYEES Rob Drybread – University of Colorado, Boulder [email protected] 303-492-1774

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SUPERVISING STUDENT

EMPLOYEES

Rob Drybread – University of Colorado, Boulder [email protected]

GOALS

Distinguish student employees from “regular” employees

Highlight hiring students and tips for work study fund management

Learn the four basic elements of supervision

Cover various reasons to end a student employee’s appointment

Cultural Perception of “The Student”

Perception of Time (How much can be accomplished in what time period)

Work Experience Short-term Nature of Employment Students First Career Path versus Financial Assistance Dependence on Positive Motivators

STUDENT vs. “REGULAR” EMPLOYEE

Hire Great Students!

Post your position early Conduct an informative interview Check to see if they have work study

Request an increase right away! Call references

What are the Consequences of a Bad

Hire?

Know Your Competitors!!

Local Part-Time Jobs That Pay Higher Wages

Institutional

Life

Academic Commitments

Payroll Secure student time sheets

Must be signed by both the student and supervisor

Students cannot work during class times Check monthly payroll reports

Are your students set up as ‘work study’?Keep track of usage—when will they run out?

Get class schedules to ensure area coverage during breaks and holidays

TO BE OR NOT TO BE?What does it take to be a supervisor?

Teacher

Counselor

Judge

Coach

CommunicatingExpectations

Mentoring

Training

THE ROLE OF THE TEACHER

COMMUNICATINGEXPECTATIONS

Orientation Organizational Chart/

Overview Mission/Vision Tour/Introductions Time Keeping HRMS Setup- W-4,

I-9s, Address Changes

Job Expectations Job Description Work Tasks Work Schedule/Overtime Tardiness/Absentee Policy Equipment Usage Dress Code Evaluations/Raises Grievance Policy

TRAINING Students’ Specific Work Tasks Rotation of Work Tasks Time Management:

Prioritizing assigned tasks What is expected to be achieved in a given work period

Why is Their Work Important? University Discrimination and Harassment Policy Family Educational Rights and Privacy Act (FERPA) Confidentiality Drug and Alcohol Policy

MENTORING

Role Model Set a Professional and Ethical Example Step into Their Work Role Occasionally Help Identify and Develop Their Skills and

Put Them To Use Structure Projects That Will Challenge the

Student as Their Skills Develop

POLICIES SHOULD BE WRITTEN

Employer Handbook

Employee Handbook

Update Annually

Challenging The Players

Motivating

Positioning The Players

ROLE OF THE COACH

MOTIVATING Motivators and Morale Boosters

Treats -Notes homeCertificates -“Pat on the back”

Create a “Team Atmosphere” Recognize Individuals for Their

Accomplishments and Abilities Commend Specific Actions

CommunicatingListening

ROLE OF THE COUNSELOR

LISTENING

Reflect Feelings Check Perceptions Clarify Confusing Issues Summarize Content Approach Clarify Values If Necessary, Refer to Outside Sources

COMMUNICATING

Open-Door Policy: Be Accessible Schedule Regular One-on-One

Communication

Share Information

Suggest Alternatives

Maintaining Fairness

Intervening

Evaluating

ROLE OF THE JUDGEMost difficult and least popular role

MAINTAINING FAIRNESS

Good Judge has Reputation for Fairness Do not Delegate Evaluations When Possible, Assess Other Areas of

Students’ Lives Before Confronting Be Calm – Assess Actions Communicate Consequences to All

Student Employees

EVALUATING

Regular and Necessary Provide Examples of Specific Actions Specify Ways to Improve Set Goals to be Accomplished Ask for Suggestions of Ways to Improve

the Working Environment

INTERVENING

Discipline Proportional to Situation Long Term Goal is Rehabilitation Conference in Private Intervene Only When the Action or

Behavior Can be Changed “Three Strikes, You Are Out” Policy

Disciplinary Action Form

Reasons for Termination

End of JobNo FundingPoor PerformanceBreach of PolicyGraduation!

TERMINATING STUDENTS

Have You Clearly Communicated the Job Expectations?

Give Students the Chance to Improve Does Your Department Have a Policy? Notify Employee Verbally and In Writing Inform Students of Other Work Options Terminate Job Record in HRMS

HELPFUL INFORMATION

On-Campus Student Employment Procedures Handbook

Use your Student Employment Office’s website as a resource

Get on your Employer Listserv

Much of the information provided during this training was from a published article by Tom Little and Nancy Chinn

Other Resources

Counseling and Psychological Services Organizational and Employee Development Faculty Staff Assistance Program Student Academic Services Discrimination and Harassment Victim’s Assistance

Thank You!

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