Successful manager

The SUCCESSFUL MANAGER

Dr. Prabath KarunanayakeMBBS, MBA in HRM, PGDipPsych, PGDipOHS

Director HR, China Harbour Engineering Company

Lead Consultant, Prabath Karunanayake Associates

How do you measure success?

Dictionary definitions …

The attainment of fame, wealth, or social status - Oxford

The fact of getting or achieving wealth, respect, or fame – Webster

Any favourable development or outcome – Chambers

Practical definitions …

Perception of achieving what you wanted in the first place

Progressive realization of worthy goals and continued expansion of happiness

PUT FIRST THINGS FIRST

Things which matter most, must never be at the mercy of things which matter least – Goethe

Beyond to-do-lists, calendars and priorities

Action determined by two things: Urgency, requires immediate

attention Importance, contributes to your

mission, your values and your high priority goals

I IIIII

IV

CrisesPressing problems

Deadline-driven projects

Time pressured distractions

Other people’s priorities

PlanningPrevention

Relationship building

New opportunitiesActivities that

yield little if any value

Activities used to take a break

Time management matrix

Urgent Not urgent

Important

Notimporta

nt

Weekly planner

Spending time on priorities, rather than prioritizing what you spend time on

Need to plan A day is too short (inflexible) A year is too long (uncertain) A week is the ideal block

Identify the priorities and allocate time for them

SHARE MEANING AND UNDERSTANDING

SENDER RECEIVER

MESSAGE

NO

ISE

FEEDBACK

CHANNEL

Communication process

Voice38%

Elements of communication

“The problem with communication … is

the illusion that it has been accomplished.”

~ George Bernard Shaw ~

What the customer really needed …

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=r18aMHA7VzSTYM&tbnid=Blas4PydIkJ1aM:&ved=0CAUQjRw&url=http://ngjianmin.blogspot.com/2012/01/blog-post-1-effective-communication.html&ei=tHhfUuCIAcKLrQfcp4DYDQ&bvm=bv.54176721,d.dGI&psig=AFQjCNEVkyCo1NXRzxyMrLAHPp4C3l6WPQ&ust=1382074697607483

Diesel fuel and no smoking in Arabic …

Public speaking

To inform

To persuade

To entertain

To inspire

Keys to success

The PresentationKnow your audience

Read the reactions of the audience

INTERESTED QUIZZICAL NEUTRAL NEGATIVE

Show confidenceIntroduction

The setting

Glance at the whole audience

First few points without notes

Know your subject

If things go wrong ..

Right gestures

What to do …Open posture Confident, balanced stanceSelective hand gestures Eye contactGestures in relation to size of audience

Right gestures

Back to the audienceBlocking visual aid Holding on to visual

aidSpeaking into podium

No eye-contactUnstable stance

What not to do …

Confront your fears

The audience hates me

My PowerPoint will crash

I have nothing interesting to say, and the audience will be bored by my presentation I’ll forget everything that I

wanted to say I’ll run out of time or I’ll finish way too early

People can’t understand me because I talk too quickly or too softly when I’m nervous I will do something embarrassing

Prepare, prepare, prepare …

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=iUJu1c_ybpJH9M&tbnid=hyfPPLdHXqyg8M:&ved=0CAUQjRw&url=http://porticopresentations.com/2013/12/12/if-you-have-to-prepare-a-presentation-on-short-notice-make-this-your-priority/&ei=y8-PU_CPM4bk8AWItIKYAg&psig=AFQjCNGfDcXflq5ntQwrV8V4AqKOEgJEOA&ust=1402020034127080

Rehearse, rehearse, rehearse …

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=Lqh6CMjo72tyIM&tbnid=xIKD0nVLeb9KpM:&ved=0CAUQjRw&url=http://www.visualphotos.com/image/2x3795758/man_practicing_speech_in_empty_presentation_room&ei=JRWRU6vQOJLs8AWt9ICQBA&bvm=bv.68445247,d.dGc&psig=AFQjCNHBG5-RkyMNEd8oDRx3BvVnhhaQoA&ust=1402103445191367

Visualize success

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=3aVS9g014ulhjM&tbnid=wsKF8QSVqcvrbM:&ved=0CAUQjRw&url=http://www.kellermedia.com/speaker-consulting/&ei=6LmPU_3xO4X48QWvxoGABQ&bvm=bv.68235269,d.dGc&psig=AFQjCNETo0k1kwLDJelqP3leG40SfI8DMQ&ust=1402014537689727

Get physicalHAKINI MUDRABoosts the brain,

improves concentration,

activates memory, generates ideas

BREATHINGDeep breathingCalming sighKapala-bathi pranayama

WARM-UP THE SYSTEMTake a brief walk outsideDo some stretching exercisesClench the fists and release

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=Edif291mZq00yM&tbnid=ObsUprGrMnqvzM:&ved=0CAUQjRw&url=http://www.spd.de/aktuelles/96942/20130416_frauenquote.html&ei=YraPU97CIMHq8AWW54GQDg&bvm=bv.68235269,d.dGc&psig=AFQjCNEKRE1dmBdy5ZsocpBWyOAkqplbmw&ust=1402013622744796

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=CZZ3p__h3qRedM&tbnid=Kl__zdmiu-i22M:&ved=0CAUQjRw&url=http://www.xonomail.com/blog/tips-for-relaxing-at-work/&ei=r8uPU8_1J4Ls8AW37YKwBQ&psig=AFQjCNHCYK7Jp83l1OccOlP3Pg9hTY0JRQ&ust=1402018788357624

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=t4tY4OFohLOLsM&tbnid=GAm0ywbifznUGM:&ved=0CAUQjRw&url=http://www.khabar.pichak.net/%D9%81%D9%86%D8%A7%D9%88%D8%B1%DB%8C/p_9_%D8%B1%D8%A7%D9%87_%D8%A8%D8%B1%D8%A7%DB%8C_%D8%AE%D9%84%D9%82_%D9%85%D8%AD%DB%8C%D8%B7_%DA%A9%D8%A7%D8%B1%DB%8C_%D8%B9%D8%A7%D8%B1%DB%8C_%D8%A7%D8%B2_%D8%A7%D8%B3%D8%AA%D8%B1%D8%B3&ei=qM2PU8iVE9GA8gXj9YHAAw&psig=AFQjCNEUZGul2NDx4G0RIZXkKGC2Ud4TGg&ust=1402019516405998

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=augfbVEOOiYfrM&tbnid=mboS7RJBjGkUfM:&ved=0CAUQjRw&url=http://footage.shutterstock.com/clip-2222815-stock-footage-team-of-four-walking-along-the-corridor-of-the-office-building.html&ei=h86PU833IsHm8AWsqoCoBg&psig=AFQjCNHaobUmL5Zcy18ML5D6dlcG4dYtpg&ust=1402019712680999

BALANCE

YOUR ACTS

Work-life balance

Proper prioritization between ‘work’ (career, ambition) and ‘lifestyle’ (health, leisure, pleasure, family, spiritual development)

http://www.todaysparent.com/wp-content/uploads/2014/04/work-life-balance.jpg

A balance of …

Time

Involvement Satisfaction

Barriers to balance

Time

I should…

Feeling guilty

Climbing the ‘ladder’

Failure to set limits

Can’t say no

Complaining, comparing, competing

Impact of imbalance

Unhappy at work

Unproductive at work

Neglecting other aspects of life

Lack of personal development

Physical and mental health problems

Poor relationships

Poor home life

Striving for balance …

Exercise your bodyActive lifestyle

Aerobic exerciseStrength & flexibility

Exercise your mindPuzzlesMind maps30 circles, doodles

Practice relaxationDeep breathingRelaxing musicVisualization

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=Swwg3pD5GIrioM&tbnid=lcsk5TEuNkK3QM:&ved=0CAUQjRw&url=http://www.faqs.org/health/Healthy-Living-V1/Physical-Fitness-Benefits-of-physical-activity-and-exercise-on-the-body.html&ei=rb-PU7LMBYz88QWfsYKwAg&bvm=bv.68235269,d.dGc&psig=AFQjCNHEAVNtunkD2BHIHroLLSoEHCBEsA&ust=1402015957856080

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=APC7ccEzyf2yTM&tbnid=oYKUu7nEiWQEmM:&ved=0CAUQjRw&url=http://guideyoga.org/styles/styles-yoga.html&ei=_L2PU7-9G9O68gWoxoKwDQ&bvm=bv.68235269,d.dGc&psig=AFQjCNGDqdnqR_Vym5BrupUHL0tF_qfAzQ&ust=1402015549047052

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=APC7ccEzyf2yTM&tbnid=oYKUu7nEiWQEmM:&ved=0CAUQjRw&url=http://guideyoga.org/styles/styles-yoga.html&ei=_L2PU7-9G9O68gWoxoKwDQ&bvm=bv.68235269,d.dGc&psig=AFQjCNGDqdnqR_Vym5BrupUHL0tF_qfAzQ&ust=1402015549047052

Think positivelyChallenge your negative thoughts

change your worldview

Take adequate restQuality sleep Listen to body’s requests

Watch what you eatBalanced dietPortion size

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=VhsvHBi9xRGlqM&tbnid=6VOrrpBGcA6jtM:&ved=0CAUQjRw&url=http://www.divineglowinghealth.com/positive-thinking-tips-that-will-blow-your-mind-up/&ei=kcOPU5ePE4-D8gWDjYKQDQ&psig=AFQjCNH04qr8gY8bhDu1uGCgMMoxoJpfkQ&ust=1402017016758732

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=B9dKQX7RumKIJM&tbnid=NFNuWPUgLlOAeM:&ved=0CAUQjRw&url=http://www.muscleandfitness.com/workouts/workout-tips/6-sleep-tips-weightlifters&ei=I8CPU4SdGsr38QW30YDACA&bvm=bv.68235269,d.dGc&psig=AFQjCNGXOLtMFuzTtgLoqiwtqg9oYleOeA&ust=1402016121565511

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=aO7x6t3owmqHhM&tbnid=Jb6tksTT8Um8tM:&ved=0CAUQjRw&url=http://www.doctorfox.co.uk/student-health-guide/how-to-eat-healthily-for-20-a-week/&ei=UMKPU9_HBMPe8AXdmoCAAw&bvm=bv.68235269,d.dGc&psig=AFQjCNGka1fHQ1S2WZpur1R2VUfG2KeQIQ&ust=1402016692393734

Avoid unhealthy habitsSmokingAlcohol

Reach out to othersShare problems

Offer a helping hand

Explore spiritualityUnderstand purpose of lifeRealize our contribution Make the world a better place

Live with energyPlay!Energizing lively musicAct energetic

Follow your passionCommit to a courseHook on to a hobby

Make family your passion

Practice moderation and balance Balance all areas of lifeStrive for holistic life

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=CrO2mAjwrVQYjM&tbnid=KcO5hj8nI_CNkM:&ved=0CAUQjRw&url=http://www.icorevalues.com/live-a-more-balanced-life/&ei=FcaPU9u4IdW48gXZ6YHoCw&psig=AFQjCNGzPNpMPkQrNrnngjmYTjI7s4RYzw&ust=1402017626794089

… and above all

http://www.google.lk/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&docid=UrYkjwYsUIMhlM&tbnid=8F4nYttqc2R-MM:&ved=0CAUQjRw&url=http://fit-radiance.com/752/&ei=RMePU_TDE8X68QXc7IDAAQ&psig=AFQjCNHIj2FdHoFBV6sUFZu2fkNJhOJW0A&ust=1402017827775354

Give a hungry man a fish, he will not starve

todayTeach a hungry

man how to fish, he will not starve for life

Teach a hungry man how to teach others how to fish,

the whole village will not

starve for life!!!

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Successful manager