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Substantial Improvement Don Glondys, CFM RAMPP FEMA Region III National Flood Insurance Program (NFIP) Essentials and Best Practices

Substantial Improvement Don Glondys, CFM RAMPP FEMA Region III National Flood Insurance Program (NFIP) Essentials and Best Practices

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Substantial Improvement

Substantial Improvement

Don Glondys, CFMRAMPP

FEMA Region III National Flood Insurance Program (NFIP) Essentials and Best Practices

1Photo source: FEMA Region III.AgendaIntent of the Substantial Improvement (SI) provisionDefining SIThe Communitys Role in SI Determinations Best PracticesEnforcement of Violations

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2Reduce Risk to Existing StructuresOpportunity to break the cycle of disaster damage, reconstruction, and repeated damage.Reduce future costs associated with property damages.Opportunity to build stronger, safer, and smarter communities that are better able to reduce impacts from future flooding and disasters. Communities that participate in the NFIP are required to determine whether improvements to existing structures within the Special Flood Hazard Area (SFHA) meet the NFIP criteria for substantial improvement.

3Intent of the Substantial Improvement Provision

The only provisions within your floodplain ordinance that will ever reduce risk to existing structures over time are the substantial improvement and substantial damage provisions. The SI provisions identify a threshold of investment above which improvements need to be done in a stronger, safer, smarter way.

The intent of the SI requirement within the NFIP is to reduce or eliminate future flood damages for existing structures.

Smart building reduces future losses and recovery times for both residents and community officials.

In addition to better designs or elevating structures to or above the BFE, communities can also encourage the use flood resistant building materials.3Making SI DeterminationsTypes of work that may trigger SI requirements: Remodeling the interior of a building with or without modifying its external dimensionsRepairing foundations, including replacing or extending foundationsLateral additions that may or may not involve structural modifications of a buildingVertical additionsSubstantially damaged buildings4

Source: FEMA Region III, Yardley, PennsylvaniaVertical addition of a substantial improvement

These are some typical improvements that may involve SI.

4Defining Substantial ImprovementSubstantial Improvement (SI): means any reconstruction, rehabilitation, addition or other improvement of a structure, the cost of which equals or exceeds 50 percent of the market value of the structure before the start of construction of the improvement.

The term includes structures which have incurred substantial damage, regardless of the actual repair work performed.5Percent Improvement =Cost of ImprovementPre-Improvement Market Value of Structure

SI is defined under 44 CFR 59.1

SI is required under 44 CFR 60.3

The SI equation is simply the cost of the improvement divided by the pre-improvement market value of the structure.

5Community SI ResponsibilitiesReview permit application.Determine the cost of improvement of the structure.Determine the market value of structure.Make an SI/SD determination.Communicate determinations to structure owner.Permit development in compliance with local ordinance.Conduct inspections.Maintain compliance documentation.

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It is the responsibility of local communities as participating communities in the National Flood Insurance Program, and as the enforcement agents for the Building Code, to determine if an improved structure is in a FEMA mapped flood hazard area and, if so, to determine if the proposed work involves substantial improvement.

If a structure is located within the SFHA and is proposed for substantial improvement, it must then meet the flood protection requirements of the local floodplain management ordinance.

The NFIP regulations inform local officials of what they have to do, but not how to do it.

Administering the SI requirements requires local officials to perform four major actions: Determine pre-improvement market values.Determine improvement costs.Make SI determinations.Require owners with SI to obtain permits to bring substantially improved structures into compliance with the local building code and floodplain ordinance.

6Reviewing Permit ApplicationsEvery development application in the Special Flood Hazard Area (SFHA) must be evaluated for SI. Ensure permit applications include both market value and the costs of the proposed improvement.Substantial Improvements of existing structures are treated like new construction in local ordinances.Inform applicant of flood insurance considerations.

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Use the communitys current FIRM and FIS report to determine if the structure is located within the Special Flood Hazard Area (SFHA)

If needed, transfer the floodplain boundaries to a community base or GIS map.

All improvements to post-FIRM structures must meet current ordinance and building codes regardless of size or cost.

Flood Insurance Considerations - if the structure is not currently in the floodplain but is proposed to expand into the floodplain,the entire structure is considered in the floodplain and must be evaluated for SI/SDmandatory flood insurance purchase requirements will applya new EC may be requireda structurally attached deck could trigger this requirement, even if not a SI7Determine Costs of ImprovementCosts of Improvement includes the complete costs associated with the proposed improvements on the structureAcceptable sources of cost information:Itemized construction cost estimatesBuilding valuation tablesQualified estimates8

Acceptable sources of cost information:

Itemized construction cost estimates includes estimates of materials and labor, and should be submitted by a licensed contractor

Building valuation tables published by building code organizations and cost-estimating manuals/software/other tools. These are acceptable so long as the regional differences in prices have been taken into account

Qualified estimates these include estimates as prepared by the local official or floodplain administrator using his/her professional judgment. This is more likely to be done post-disaster.

8Determine Costs of ImprovementCosts that must be includedMaterials and labor (actual or estimated costs, not discounted or owner labor)Site prep workDemo and debris removalExterior (foundation, exterior finishes, windows, doors, attached deck/porches )Interior finishes (flooring, wall finishes, built-in cabinets)Utilities (HVAC, plumbing, electrical, lighting, built-in appliances, security systems) Costs that can be excludedClean-up/trash removalLand surveying costsCost to obtain plans/specsPermit and inspection feesCosts to correct previously cited heath/safety/sanitary violationsOutside improvements (landscaping, sidewalks, detached accessory structures)Plug-in appliances

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This is not an exhaustive list.

Estimates of donated/discounted materials the value placed on all donated or discounted materials should be equal to the actual or estimated costs of such materials and MUST be included in the total cost estimate.

Some property owners may propose to make some of the proposed improvements themselves without the use of a contractor. When owner/volunteer labor is proposed, the going rate for labor MUST be included in the cost estimate for the improvement. The value placed on labor should be estimated based on applicable minimum-hour wage scales for the skill and type of construction work to be done.

Any project to correct previously cited violations of any codes identified by the local code enforcement official and which are the minimum necessary to assure safe living conditions is not considered as SI.

9Determine Market Value of StructureMarket Value the value of the structure before the start of construction of the improvement Acceptable sources of cost information:Professional appraisals by a state-licensed appraiser.Adjusted assessed tax value (with or without multiplier).Estimates of Actual Cash Value (ACV)"Qualified estimates" based on sound, professional judgment made by staff of the local building department or local or State tax assessor's office (not recommended). 10

Remember, market value is the value of a structure before the start of construction of the improvement. Though the NFIP does not define market value, a general rule of thumb is that this is the amount an owner would be willing to, but not obliged to accept, and that a buyer would be willing to, but not compelled to pay.

Market value is always based on the condition of the structure before the improvement is undertaken. Only the market value of the structure is pertinent; the value of the land and site improvements are not included.

Two homes built identically may have very different percent-improvement results. For example, for two identical homes proposing similar renovations on the structures, one may have SI and the other may not. It depends on the pre-improvement market value of the homes. If one home has had normal maintenance and the other has been badly neglected, the pre-improvement valuations may be significantly different so that the same amount of improvement costs would substantially improve one but not the other.

The community floodplain administrator is responsible for assuring that market value is reasonably accurate.

The ACV is based on a unit cost (cost per square foot), the square footage for the building, a geographic adjustment factor, add-ons such as a porch or enhancements such as upgraded flooring, and a depreciation rating based on the pre-improvement condition of the building.

The adjusted assessed tax value will come from the community or county Tax Assessor's office. Tax assessed values must include a factor that adjusts the assessed value to market value to provide values that are comparable to the ACV. This is the data source most communities use and is easiest to verify and apply uniformly.

Due to the cost, communities rarely use professional appraisals for their initial building values. However, building owners that appeal a SI determination may submit an appraisal at their own expense.

10SI Determination Process11

FEMA Substantial Improvement/Substantial Damage Desk Reference, Figure 4-1

Here is where you discuss the remaining steps in the process:

Communicate determinations to structure owner.

Permit development in compliance with local ordinance.

Conduct inspections.

Maintain compliance documentation.

11Remodeling pre-FIRM Structures Substantially Improved Residential StructuresLowest floor must be elevated to or above the BFE

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FEMA Substantial Improvement/Substantial Damage Desk Reference, Figure 6-1

When an improvement meets the SI threshold, structures are required to comply with the applicable regulations for new construction in the SFHA.

Some improvements that have been determined to be SI may not be visible from the street or other external views.

The community needs to be consistent on what is considered maintenance, basic repairs, and an improvement.

This includes:Elevation of the lowest floor to or above BFEElevation of mechanical components and utilitiesAdequate foundation openings below the BFEAnchoring to prevent floatation, collapse, and lateral movement

12Remodeling pre-FIRM Structures Substantially Improved Non-Residential StructuresLowest floor elevated to or above the BFE (A and V Zones) or dry floodproofed (A Zones)13

FEMA Substantial Improvement/Substantial Damage Desk Reference, Figure 6-2

When an improvement to a non-residential structure meets the SI threshold, structures are required to comply with the applicable regulations for new construction in the SFHA.

This includes:Elevation of the lowest floor to or above BFE OR floodproofing below the BFEElevation of mechanical components and utilities (as applicable)Adequate foundation openings below the BFE (as applicable)Anchoring to prevent floatation, collapse, and lateral movement

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Lateral AdditionsLateral additions expand the floor area of the building14Lateral addition, structurally connected SILateral addition, not structurally connected - SIAddition required to comply; existing building required to comply Addition required to comply; existing building NOT required to comply Not structurally connectedStructurally connectedFEMA Substantial Improvement/Substantial Damage Desk Reference, Figures 6-3 and 6-4

Lateral additions are attached to an existing structure, with existing walls, foundation, etc.

Lateral additions usually only add 3 sides to an existing structure if the 4th side already exists in the pre-improved structure.

14Vertical AdditionsExpands the floor area by adding an upper storyIf SI, the lowest floor must be elevated to or above the BFE and the foundation must be compliant with the applicable zone 15

FEMA Substantial Improvement/Substantial Damage Desk Reference, Figures 6-3 and 6-4

A vertical addition involves improvements that are built on top of an existing structure. These normally dont increase the structure footprint.

Non-residential structures can be also be dry-floodproofed.15Additional GuidanceFor more detailed information, see the Substantial Improvement / Substantial Damage Desk Reference (FEMA P-758)Provides detailed guidance on:The community roleMaking SI/SD determinationsFactors to consider when evaluating a permit16

The Substantial Improvement/Substantial Damage Desk Reference, FEMA P-758 (May 2010) is an excellent, detailed guide for understanding and making SI determinations. This is available for download from the FEMA website.

Chapter 2 of P-758 provides a concise description of the community, State, and FEMA roles in making SI determinations

16Practical Tips for ComplianceWhen determining compliance, always refer back to your local ordinanceMany communities have higher standards. Check to see if your community:Permits new construction in the floodway (or floodplain),Permits SIHas a cumulative SI provision

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Schoharie, N.Y. (FEMA photo library)

When determining compliance, always refer back to your local ordinance. This webinar covers the minimums for compliance with the NFIP, but most communities go beyond that by incorporating higher standards. Remember, substantial improvements are considered new construction by your local floodplain management ordinance. If an ordinance prohibits new development or substantial improvements in the floodway or floodplain, a property owner may not be able to substantially improve their structure.

If an existing structure is located in a floodway, the footprint cannot be expanded without first verifying that the proposed addition does not cause an increase in the BFE. This is referred to as a no rise determination. Non-compliant lateral additions will increase flood insurance premiums and make the entire structure non-compliant.

To verify that the proposed addition does not impact the floodway, an engineer will have to prepare a hydrologic and hydraulic (H&H) analysis and sign, seal and date a no-rise certification for the structure. The community will need to keep the no rise certification and support data to show the state and FEMA.

The structure will need to be engineered to resist the hydraulic forces of the floodway, which are normally higher than in the floodway fringe.

Many communities do not allow any expansion in the floodway in their ordinances.

17Permitting ConsiderationsDevelop a handout on SI for structures in the SFHASummarize the requirements of the floodplain ordinance and building code that apply to SI. Provide initial written guidance on SI and implications for building owner. Include flood insurance considerations:Ensure adequate insurance coverage for increased value.Structure owners should carefully weigh all improvements that do not reduce the risk of flooding All improvements to post-FIRM structures must meet current ordinance and building codes regardless of size or cost.

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If the community has a cumulative SI requirement, it will not be a burden to the permit staff to verify the amount of total improvement each time a permit is issued for that structure.

Handouts can provide a thorough and consistent message regarding SI or cumulative SI.

Weigh the risks of developing in the floodplain. Why throw good money after bad? It doesnt make sense to make investments in a structure that remains below the BFE. The flood insurance savings for elevation might save the owner enough to make those cosmetic improvements while also improving the marketability.

18Importance of ConsistencyEnsure SI determinations are consistent and fairUse written procedures that meet the NFIP requirements and SI guidance.Implement the procedures on a consistent basis to make fair and defensible determinations.Use the same methods for building value and improvement estimates on a community-wide basis. Document decisions and add this to the community files.

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Local officials must be able to defend their SI determinations to structure owners, elected officials, the State and FEMA. This requires:

Best Practice - Compare the construction plans to the accompanying itemized cost estimate to verify that project costs:Are reasonable Are listed for each component of the improvementInvolving any donated or discounted labor and materials are valued at prevailing local rates

Best Practice - Field verify that the existing structure matches the proposed improvement plans:Check the footprint size and orientation and compare to improvement plans.Verify that there havent been any vertical additions

1920Communicating the Determination

Sample determination letters are available

For Substantially Improved Structures:

Issue SI determination letter to the owner

Maintain SI calculation documentation - mark the permit and any associated documents kept by the community to indicate that the permit involves SI.

Direct structure owner and contractor the local ordinance for building standards so that they are aware of the development standards for new construction and SI. This may mean elevation of the structure, filling in a basement, or a redesign of the foundation type depending on the type of flood zone the structure is located in.

Require submission of revised plans compliant with local codes. Once a new permit application is received with new building plans that are compliant with the local ordinance the community can issue the improvement permit.

For Less than Substantially Improved Structures:

Issue less than SI determination letter to the owner. Even less than SI determinations should have letters sent out.

Maintain less than SI calculation documentation in the permit file. Flood insurance ramifications compare interior improvements or expansion to elevation. The long term costs of not elevating include flood damage, high flood insurance premiums and limited marketability.

Issue permit for improvements as needed recommend that the applicant consider taking other mitigation measures like elevating utilities and using flood-resistant materials to decrease the risk to the property.

20Refining the SI DeterminationEnsure SI determinations are consistent and fairDetermine acceptable methods for costs of improvement and market value of structuresAn applicant can provide any of the acceptable sources of information to refine the determination if in disagreement. For example:Appraisal to refine a tax-assessed valueAdditional cost estimates from licensed contractors21

Floodplain administrators must ensure that their substantial improvement determinations are fair and are applied uniformly across the community. This sets expectations across the community, gives credibility to the process, and limits legal liability by administering a consistent process.

Determine in advance what method the community is going to use for market value. We recommend using the tax-assessed value of the structure (including a multiplier, as applicable) as that is easily accessible to local officials. After floodplain administrators have made their determinations and have communicated the determinations and the building requirements to the applicant, the applicant may disagree.

Allow the applicant to provide any of the acceptable sources of information to refine the determination if in disagreement. For instance, if the applicant disagrees with the tax-assessed value they can provide an appraisal from a licensed professional to refine the determination.

21Tools for SI/SD DeterminationsThe Substantial Damage Estimator (SDE) ToolFor substantially improved structures, the cost of improvement and the market value will be knownUse of the SDE Tool for SI determinations is not requiredConsider using the SDE tool for non-disaster determinations to prepare for post-disaster rebuilding22

Training on the SDE tool is available at the Emergency Management Institute (EMI)

Differences between SD and SI:

SD determinations occur after a disaster and may involve a large quantity of structures, while SI determinations are performed on an as-needed basis in a non-disaster situation when owners apply for permits.

For structures with SI, the cost of improvement and the market value will be known and provided or made available at the time of permit application. For SD structures, the full cost to repair the damaged structure to its pre-damaged condition might require a SDE evaluation or an estimate of repair costs.

We recommend becoming familiar with the SDE Tool during peace time in preparation for using it post-disaster. Use of the tool for SI determinations will familiarize you and your team with the process and the tool itself. In addition, the preparatory work is significantly less for SI determinations.

Those familiar with the SDE Tool may not be aware that FEMA designed the tool to be used for both SI and SD determinations. The latest version of the SDE Tool, Version 2.0 from April 2013, can be used for both residential and non-residential structures.

Previous FEMA trainings and the SDE User Manual and Field Workbook have been geared towards SD determinations, but the overall approach for making SI determinations is similar to evaluating SD.

SI determinations are based on the same principles as SD determinations and rely on using the costs associated with the improvement of individual structure elements to determine whether the overall percent improvements to the structure constitute SI.

22Applicability of the SDE for SI23Provides structure-specific summary reports that can be shared with structure owners.Creates a repository for current and future SI dataMajor difference: estimated percent improvement will be entered in place of estimated percent damagedUse the same method for collecting and recording SI data and making determinations

Source: FEMA Photo Library

Applicability of the SDE Tool for SI determinations

If youre using this for damage and youre familiar, go ahead and use it. Otherwise you will probably have the cost of improvement numbers provided in the permit application and will not need to estimate percent improvement.

Advantages of using the tool: Provides a written, formalized approach for collecting SI data and determining SI. Users have the option of printing either a pre-determined 1-page summary or 5-page detailed SDE report for each structure. Future SI inventories can be added to the tool to provide a single location for the SDE data for multiple disasters and improvements.

The major difference for users of the SDE Tool is that they will enter the estimated percent improvement on the Element Percentages screen (Tab 4) in-place of the % Damaged.One way to estimate the % improvement is to consider the change in element size, based on dimensions.

Remember to use the same the method for collecting and recording SI data and making determinations in this tool that you would if you were not using the tool (for instance, use of tax-assessed value for market value). Be consistent with your determinations to limit legal liability.

23Incorporating Higher Standards24

SI is the only provision in the ordinance that will reduce risk to existing structures.Consider higher standards such as:Cumulative SI Lower SI Threshold (i.e., less than 50%)

SI is the only provision in the ordinance that will ever reduce risk to existing structures.

50% improvement is too much money to invest in a high risk area without investing in making the structure safer. Consider lowering the threshold or including a cumulative trigger.

The standard NFIP floodplain management ordinance does not contain a provision for cumulative SI, so communities need to modify their ordinance to specifically state and describe their cumulative SI and SD provisions.

A rolling 10 year period is typical.

For cumulative SI to work, the community will need to keep, maintain and check structure records each time improvements are required for that structure.Tracking the total improvement percent over multiple permits may require a new estimate of building value for each permit.A simple method for tracking cumulative SI is to sum the percent improvement from all improvement permits and recording that value.For communities with a cumulative SI requirement, failure to assess the total percent improvement each time a permit is issued for that structure could lead to liability issues associated with inconsistent enforcement of their ordinance.

24Historic Structures ExceptionFor NFIP purposes, the definition of historic structure does not include structures that:Are merely oldResidents or officials refer to as historicAre located in an historic districtCommunities may elect to use one of two methods when applying SI for historic structures:Granting a variance - as discussed under 44 CFR 60.6(a)Exempting historic structures from the SI requirements

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Historic structures are structures that are:

Listed or preliminarily determined to be eligible for listing in the National Register of Historic Places;Certified or preliminarily determined by Secretary of the US Dept. of Interior as contributing to the historical significance of a registered historic district or preliminarily determined to qualify as a registered historic district;Designated as a historic site under a State or local historic preservation program that is approved by the Secretary of the US Dept. of Interior.

If in doubt about a historic structure, check with the State Historic Preservation Officer or SHPO to verify whether the structure qualifies or can qualify as a historic structure.

Of the two options listed for SI, Region III strongly encourage use of a variance since it requires the applicant to mitigate the structure to the highest extent possible without jeopardizing the historic status of the structure.

25Variances for Historic Structures26Proposed improvement cannot impact the continued historic designation of the structureMust involve the minimum action necessary to preserve the historic character and design of the structure.Consider other mitigation measures like the use of flood-damage resistant materials and designThe variance method allows the community to evaluate SI on a structure-by-structure basis

Source: FEMA Region III

Using a variance also provides a paper trail, which will be useful in answering questions from the state and FEMA.

26Ordinance EnforcementDiscovering and Investigating Potential ViolationsViolations can be found through:Periodic InspectionsReports by other government agenciesCitizens complaintViolations not remedied can result in:Increased risk to life and propertyIncreased insurance premiumsProbation increased premiums for all flood insurance policy holdersSuspension NFIP insurance and many grants/loans unavailable27Investigate potential violations and take appropriate action!

Weve shared with you the importance of keeping on the lookout for violations . At times detecting issues can be a challenge. You cant always see behind a fence. These issues can come to light through citizens complaints. FEMA also gets insurance information such as submit-to-rate insurance policies and applications through the LOMC process that often reveal violations.

Failure to enforce the SI provision of local ordinances can result in negative ramifications for both the community and structure owner. Violations not remedied can result in:

Structures that are in violation CAN get flood insurance, but the premiums are significantly higher. This may make the structure difficult to sell.Probation - $50 surcharge on all flood insurance policy holders in a communitySuspension no new flood insurance policies may be written or policies renewed, loss of most types of disaster assistance, loss of access to grants and loans, mortgages cannot be written for structures in the SFHA

27Enforcement OptionsCheck your ordinance for the enforcement procedures that have already been outlinedMay include:Voluntary compliance by property ownerWritten Notice of Violation or stop work order and/or revoke permit Per day fineWithhold Certificate of OccupancyRecord on DeedInjunction court order to stop non-compliant activityMunicipal housing court or building courtCoordinate with your solicitor

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Apply ordinance fairly and uniformly to avoid potential lawsuits.

In addition to negative NFIP actions, such as probation or suspension, the community could face liability issues if the SI requirement of their ordinance is not enforced.

28Resources and AssistanceAvailable at the FEMA Library:Substantial Improvement / Substantial Damage Desk ReferenceSubstantial Damage Estimator (SDE) ToolFEMA Building Science Homepage: http://www.fema.gov/building-scienceBuilding Science Helpline: 1(866) 927-2104 or [email protected] FEMA Building Science Toolkit CD (FEMA P-950 CD, 2013)29

The first four resources on this slide can all be accessed via the FEMA website at: www.fema.gov

A current list of NFIP State Coordinators can be found on the Association of State Flood Plain Managers (ASFPM) website, under the section on State/Local Resources and Tools, at: www.floods.org29Contacts30FEMA Region III Floodplain Management and Insurance Branch:[email protected]

Washington, D.C.Phetmano Phannavong, P.E., [email protected] Powell, [email protected] MarylandDavid Guignet, P.E., [email protected] PennsylvaniaDaniel Fitzpatrick, CFM717-720-7445 [email protected] VirginiaCharley Banks, CFM804-371-6135 [email protected] West VirginiaKevin Sneed, [email protected]

Contact R3 to find the Regional Mitigation Specialists or other staff assigned to your state.

Here is a list of the NFIP state coordinators for the District of Columbia and the 5 R3 states.30

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