Page 1 of 13 SIGNATURE OF THE TENDERER WITH SEAL

SUB REGIONAL OFFICE :: TIRUPATHI

EMPLOYEES' STATE INSURANCE CORPORATION

6-1-77/A, Opp. Bashyam School, K.T.Road, Varadarajanagar,

Tirupathi – 517 507. Ph. 0877 – 2246167 / 87

Website: www.esic.nic.in E-mail: sro-tirupathi@esic.in

ESIC Chinta Se Mukti

No. 79-D/16/11/SRO-TPT/2017/Genl Dated: 18-07-2017

e-TENDER NOTICE FOR PROVIDING HOUSEKEEPING SERVICES

e-Tenders are invited from professional Housekeeping agencies, for providing

Housekeeping services for Sub Regional Office, ESI Corporation, Tirupathi; Seven Branch

Offices under the jurisdiction of SRO, Tirupathi and Holiday Home at Tirupathi (nine locations

in all) as per Annexure - I, having experience of at least three years in Central/ State Govt.

Departments/ Autonomous bodies/ Public Sector Undertakings, on contract basis from

01.09.2017 to 31-08-2018 and extendable by another one year on evaluation of the services

rendered and mutual agreement.

Nature of Work Approximate value of work

(Rs.)

Earnest Money Deposit

(Rs.)

Security Deposit

(Rs.)

Last Date of receiving of

sealed tender bids

Date of opening of Technical

Bids

Date of opening of

Financial Bids

Housekeeping Services – 14 Persons

24 Lakhs 48,000 1,20,000 08-08-2017 02.30 PM

08-08-2017 3.00 PM

08-08-2017 3.30 PM

The tender document can be downloaded from the websites www.esic.nic.in and

https://esictenders.eproc.in from 18-07-2017 to 08-08-2017 till 12:00 noon. Interested bidders

have to submit the tender online at https://esictenders.eproc.in in the prescribed pro-forma.

Further, all the physical copies of supporting documents shall also be required to be submitted by

the bidders along with the tender document downloaded from the website complete in all

respects and dropped in the tender box available at Sub Regional Office, ESI Corporation,

Varadarajanagar, Tirupathi on or before 08-08-2017 by 2.30 PM.

The Name & Addresses of the nine locations where the Housekeeping staff are to be

provided has been detailed at Annexure – I. The number of personnel to be deployed at each

location is also specified in the Annexure – I.

All bidders/ contractors are required to procure class-IIIB Digital Signature

Certificate (DSC) with Both DSC Components i.e., Signing & Encryption to participate in the

e-tenders. Bidders are required to register themselves with C-1 India Pvt. Ltd., Gurgaon for

participating in e-tender. Registration and payment details are available at Annexure-IV of

e-tender document.

The sealed tenders will be opened in the presence of the tenderers or their authorized

representatives who may wish to be present. The Deputy Director I/C of Sub Regional Office, ESI

Corporation, Tirupathi reserves the right to accept or reject any/ all Tenders without assigning

any reason whatsoever.

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ELIGIBILITY CRITERIA

1. The tenderer must have at least an average annual turnover of Rs. 5 Crores (Rupees Five Crores only) in Housekeeping segment during the last three financial years and should also be profit making.

2. The Tenderer must have experience of handling the Housekeeping work in reputed organizations including Govt. & Public Sector for atleast 3 years and should have among lists of big clients at least three Govt. / Semi Govt. / PSUs.

3. The copies of the following documents should be submitted along with the Technical Bid.

a. Audited Balance Sheet of last three years, i.e., 2013-14, 2014-15 and 2015-16.

b. Proof of Annual turnover as above at S. No.1 duly certified by the Chartered Accountant for

above financial years .

c. Company/ Proprietorship/ Partnership Registration Certificate.

d. Contract Labour (R&A) Act, 1970 Registration Certificate.

e. Copy of PAN No.

f. Copy of GST Registration, ESI Registration & EPF Registration with latest paid challans. 4. The tenderer should have Registered Office / Branch Office in Tirupathi. 5. The tenderer should have sufficient employees on their rolls or rolls of its Associates/ Contractor

specifically trained for housekeeping work. 6. The tenderer should have carried out following housekeeping work during last 03 years:

a. One work of value of Rs. 50 lakhs or more in any Govt. / Semi-Govt. / PSUs. (or)

b. Two works of value of Rs.25 lakhs or more & one of them should be in any Govt./ Semi-Govt./ PSUs. (or)

c. Three works of value of Rs.15 lakhs or more & one of them should be in any Govt./ Semi-Govt./ PSUs.

7. The tenderer has to submit satisfactory performance certificates in housekeeping work from at least two PSUs/ Govt. Departments where he has worked during last three years.

8. The tenderer should not have been blacklisted by any Govt. / Semi-Govt./ PSU in the last three years. A Self Declaration to this effect is to be enclosed on the Letter Head of the Company.

9. The contractor should not have any case pending with the police / legal proceedings in court of law against the Proprietor / firm /partner or the company / Agency and contract labour engaged by the contractor.

10. The tenderer should preferably possess valid ISO-9001 certification for Housekeeping Services. A copy of the said certificate shall be attached to the Technical Bid.

DOCUMENTS TO BE UPLOADED The Bidder firms which fulfill the above eligibility conditions shall upload the technical bid & price bid along with the scanned copy of the following documents failing which their bids will be rejected.

a. Copy of Earnest Money Deposit / Exemption certificate

b. Audited Balance Sheet of last three years, i.e., 2013-14, 2014-15 and 2015-16.

c. Proof of Annual turnover as above at S. No.1 duly certified by the Chartered Accountant for

above financial years .

d. Company/ Proprietorship/ Partnership Registration Certificate.

e. Contract Labour (R&A) Act, 1970 Registration Certificate.

f. Copy of PAN No.

g. Copy of GST Registration, ESI Registration & EPF Registration with latest paid challan. h. Work order as defined at Point 6 of Eligibility Criteria above, as proof of experience of at least

3 years for executing work in housekeeping segment. i. Copy of existence of Branch / Registered Office at Tirupathi.

Page 3 of 13 SIGNATURE OF THE TENDERER WITH SEAL

j. Satisfactory performance certificates in housekeeping work from at least two PSUs/ Govt. Departments where he has worked during last three years.

k. Self Declaration on the Letter Head of the Company, duly signed & stamped to the effect that the Agency / Contractor has not been Blacklisted by any Govt. / Semi-Govt./ PSU in the last three years.

l. An undertaking that no case is pending with the police / legal proceedings in court of law against the Proprietor / firm /partner or the company / Agency and contract labour engaged by the contractor.

TENDER PROCESS:

Tender is invited in two parts i.e. (1) Technical bid and (2) Financial bid. The copy of tender form for Technical bid in pro-forma is prescribed in Annexure-II and the tender form for the Financial bid in pro-forma is prescribed in Annexure-III completed in all respects submitted online through ESIC e-procurement portal may be dropped in the tender box available in the Sub Regional Office, ESI Corporation, Tirupathi in two separate sealed covers addressed to the Deputy Director I/C, ESI Corporation, Sub Regional Office, Varadarajanagar, Tirupathi on or before 08.08.2017 by 02.30 pm. The sealed covers may be super-scribed with "Technical Bid - Contract for providing House Keeping Services" and "Financial Bid - Contract for providing House Keeping Services" respectively. Both sealed envelopes should be put in a third sealed envelope and super-scribed as “E Tender for Housekeeping services for SRO, Tirupathi”. All the sealed tenders shall be opened by the designated committee on 08.08.2017 at 03.00 pm, at SRO, Tirupathi, in the presence of bidders or their authorized representatives who wish to be present. Bid documents incomplete in any respect shall be summarily rejected. Initially Technical bids will be scrutinized by the ESIC to short list the eligible bidders. Thereafter, the financial bids of the short listed bidders shall be opened at 03:30 p.m.

Earnest Money Deposit (EMD) of Rs. 48,000/- (Rupees Fourty eight Thousand only) per application in the form of D.D.I Banker's Cheque of any Nationalised Bank drawn in favour of “ESIC Fund A/c No.1” payable at Tirupathi, shall accompany the technical bid. Technical bids without EMD shall be rejected. EMD shall be forfeited in case the eligible bidder withdraws or the details furnished in Annexure-II & III are found to be incorrect or false during the tender selection process. However, the EMD is exempted for firms registered with Central Purchase Organization/ National Small Industries Corporation (NSIC), and it is mandatory that, the relevant copy of exemption certificate issued by the competent authority should be enclosed with tender document.

The successful bidder of the contract has to submit an amount of Rs. 1,20,000/- (Rupees One Lakh twenty thousand only) towards Security Deposit by way of D.D./ Pay Order/ Bank Guarantee drawn on any Nationalised Bank within 15 days from the date of awarding of contract.

The bidders/ tenderers are advised to inspect the locations, under consideration for Housekeeping services as per the List of Sites / Locations attached at Annexure I, between 10:00 am and 5:00 pm on all working days (Monday to Friday) and submit their quotes thereafter. Any clarification in this regard may be sought from the Branch Officer / General Branch, ESI Corporation, Sub Regional Office, Tirupathi (Ph. No. 0877 – 2246187).

It is mandatory that, the tenderer/ bidder shall sign and certify with seal on each page of the tender documents including all supporting documents arranged as per the check list available in the tender document (as with Index page sequentially numbered as a token of having read and understood the terms & conditions contained therein and submit the same along with the technical bid). The tenderers should fill up the information in the Annexure-II & III enclosed at the end of this document in clear and legible terms. Wherever, the prices are to be quoted shall be written in figures and in words as well. Annexures shall also have to be signed and certified with seal by the firm through its authorized signatory. No additions/ modifications/ deletions in the tender documents and other related supporting documents shall be entertained during the tender process.

The tender forms and supporting documents should be complete in all respects, otherwise it will be rejected.

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TERMS & CONDITIONS: The Contractor shall be considered for award of contract only if they agree to abide by the following terms & conditions: This contract under consideration is towards Housekeeping and cleaning services of the entire office spaces, toilets, common area and all the area within the premises both inside and outside of Sub Regional Office, ESI Corporation, Tirupathi; Seven Branch Offices under the jurisdiction of SRO, Tirupathi and Holiday Home at Tirupathi. Please refer to Annexure – I for location addresses and number of personnel required at each location.

The Contractor is required to provide 14 Housekeeping staff i.e. 10 Male personnel & 04 Female personnel and are to be deputed as per the directions given by the Deputy Director I/C. However, the contractor is required to change the Male / Female personnel as per the decision of the Deputy Director I/C as per exigencies, which will be notified one week in advance. Further any addition / reduction of Manpower required at any location can be made by the Deputy Director I/c and the contractor shall make such addition / reduction of manpower on the same Terms & Conditions.

The Contractor has to undertake scrupulous cleaning and mopping of office floor area, cleaning of office tables, chairs, furniture & fixtures and other equipment viz., computers, telephones, fax machines, fans, light fittings, etc. in all the officers' rooms and staff rooms, cleaning of toilets and clearing of waste on a daily basis. The Working Hours and Schedule of the work are mentioned below:

(A) WORKING HOURS: (a) SRO, Tirupathi & Branch Offices :

The normal working hours of the Office are from 9:15 AM to 5:45 PM. The Housekeeping staff has to attend to the cleaning operations as per the conditions mentioned in detail at “Sl.No.4 & 5 of Miscellaneous Conditions” indicated in the Tender Document.

(b) Holiday Home, Tirupathi: The Agency / Contractor shall provide Housekeeping staff at the Holiday Home, Tirupathi on all days including Sundays & Holidays, in 3 (three) shifts ( 6:00 AM to 2:00 PM; 2:00 PM to 10:00 PM; 10:00 PM to 6:00 AM). The Agency / Contractor shall make his own arrangements in r/o replacement staff whenever the Housekeeping personnel are to be given weekly off & leaves. The Holiday Home shall be manned on all days at all times.

(B) OFFICE SPACE (SRO, Tirupathi & BRANCH OFFICES): 1. The office floor area including officers' chambers, staff halls, visitor rooms and record rooms, etc.,

have to be cleaned and mopped twice a day. Parking and roof of the office building have to be cleaned on alternate days.

2. Furniture like tables, chairs, visitor chairs, sofas, computer tables, almirahs etc., and the electronic gadgets like computers, telephones, fax machines, photocopier machines, etc., installed have to be kept dust-free and dust removal shall be done daily. The computers, doors, windows, partitions, venetian blinds and curtains shall also be kept clean by wiping them daily. The sofas are to be vacuum cleaned once in a week.

3. All records are kept in the compactors/ almirahs /racks and dust gets accumulated over it. Such dust shall be vacuum cleaned once in a fortnight. This work shall be done only on a working day in the presence of the officer who is in possession of such records or his designated official.

4. The lobby at the Main Building shall be spick and span and the mopping shall be done constantly to ensure that the entire area is spotlessly clean, free from any dirt, stain or foot marks. Further all items installed at the lobby have to be wiped off daily at regular intervals to ensure dust free.

5. All name boards and Signages must be kept clean. The electrical fittings like tube lights, fans, etc., shall be cleaned once in a week without fail.

6. Conference Room shall be cleaned before and after every meeting besides weekly cleaning. 7. Artificial plants, door mats and carpets are to be cleaned daily.

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8. Care shall be taken that the gadgets are neither tampered nor any damage is caused during the cleaning operation.

9. Spraying Room fresheners in all rooms.

(C) CANTEEN: 1. They should ensure that the canteen remains always clean by way of cleaning and mopping of floors,

platforms, tables and chairs. 2. Extreme care shall be taken while cleaning the canteen to avoid damage to the utensils and kitchen

equipment and should maintain utmost cleanliness. 3. The wash basins, toilets, mirrors, washing area etc., provided at the canteen have to be kept clean. 4. All garbage and waste items that gets accumulated at the canteen have to be removed daily to the

dumping point set up by the Municipal Corporation of Tirupathi and there shall be no leftovers at the end of the day.

(D) TOILETS (SRO, Tirupathi & BRANCH OFFICES): 1. The toilets, urinals, commodes, wash basins, mirrors, tap fittings etc., shall be cleaned twice a day. 2. In respect of attached toilets, they shall be cleaned twice a day (morning and during lunch hour). 3. The electrical fittings like tube lights, fans, exhaust fans, ozonizers etc., have to be cleaned once in a

week. 4. Care shall be taken that the cleaning operation does not obstruct the use of toilets for a very long

time and should also attend on call basis during day time. 5. Toilet fresheners, naphthalene balls and urinal cubes to be used reasonably in all toilets. 6. The pipeline shafts in all the buildings have to be cleaned once in a week. 7. A chart of the cleaning work undertaken at the common toilets shall be exhibited at the rear side of

the toilet door and shall have in it the initials of the housekeeper / supervisor as a mark of having completed the cleaning operation.

8. All waste items that gets accumulated at the toilets have to be removed twice a day to the dumping point set up by the Local Municipal Corporation / Governing Body and there shall be no leftovers at the end of the day.

9. All items put to use at toilets like brooms, mops, cleaning liquid bottles, etc., shall not be left at the place of use and these items shall be placed at the earmarked place.

(E) COMMOM AREA 1. The corridor area, staircases and its railings, lifts have to be cleaned and mopped twice a day. 2. The electrical fittings like tube lights, fans, exhaust fans, etc., in the corridor, stair cases and lifts shall

be cleaned once in a week, without fail. 3. The doors, windows, glass partitions, walls, skirting, artificial plants, doormats, carpets, paintings,

name boards, fire extinguishers, etc., in the corridors and staircases have also to be wiped clean daily. 4. Apart from periodic cleaning, if stains, spills or footmarks or by any act of human or nature, anything

is found or reported in these areas, the same shall be cleaned immediately. 5. Natural potted plants have to be placed in the corridors at regular intervals with a gap of 25 feet. It

shall be ensured that these potted plants remain bright and lively by replacing them periodically. 6. The open area and car parking area shall be cleaned twice daily. 7. All waste items that gets accumulated at the corridors and staircases have to be removed periodically

to the dumping point set up by the Local Municipal Corporation / Governing Body and there shall be no leftovers at the end of the day.

(F) HOLIDAY HOME AT TIRUPATHI: 1. One housekeeping staff shall be deployed at the Holiday Home, Tirupathi in each shift for full month i.e. on all days including Sundays & Holidays. 2. The staff should accommodate the arrived Guests as per their allotment letter and provide drinking water etc. 3. The Staff should also facilitate the conveyance of the Guests from the Holiday Home to the Temple(s), Bus station and Railway station as the case may be by arranging vehicles at the cost of the Guests.

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4. The personnel deployed at Holiday Home should maintain the premises clean and tidy and they should attend the cleaning work of entire premises regularly. 5. Cleaning of all Guest Rooms / Toilets / Lobby and other common areas shall be done everyday.

The Bedsheets, Pillows etc., shall be washed regularly and Clean / Washed Linen shall be provided on

arrival of Guests. The Linen shall be washed invariably after the Guest leaves / vacates and used Linen

shall not be provided to new Guests under any circumstances.

6. While leaving / vacating of the Guest, the Housekeeping staff on duty shall collect the Room rent

/ charges, as per the applicable tarrif, and shall deposit the same with the General Branch / Caretaker,

SRO, Tirupathi on the same day or the next working day in case of beyond Office timings.

7. The staff shall ensure that all the items belonging to the Holiday Home are properly handed over

while vacation of the Guest.

8. The personnel deployed for Holiday Home should get the food items to the occupants whenever necessary if available in the canteen or from outside. Costs will be borne by the Guests. 9. The personnel deployed at Holiday Home should have their own conveyance. 10. The requirements of the Holiday Home should be brought to the notice of General Branch/ Caretaker, Sub Regional Office, ESI Corporation, Tirupathi.

(G) MISCELLANEOUS

1. The Bid shall be valid for 180 days from the date of Opening of Tender. 2. Removal of weeds in the external premises of Sub Regional Office, Branch offices and Holiday Home. 3. Cobwebs, honey combs, etc., if found or reported anywhere, to be removed immediately. 4. In the areas under consideration above which are to be cleaned daily, the first cleaning operation in

all aspects shall be completed and made fit to use before 9:15 am (office opening time for regular staff) positively. The office closes at 05:45 pm and hence all subsequent cleaning operations as per the contract shall be executed continuously till the closing hours.

5. The Holiday Home shall be cleaned twice daily in all Guest rooms and common areas. However, due care is to be taken while cleaning the Guest Rooms which are occupied. The Occupied rooms are to be cleaned in the presence of the Guests only.

6. The schedule of weekly and fortnightly cleaning operation to be undertaken shall be submitted to the designated officer on the last working day of the previous month and shall strictly adhere to the schedule. All weekly and fortnightly cleaning operations (other than dust removal on records through vacuum cleaning) shall be undertaken on Saturdays and holidays or at the convenience of the officer occupying the chamber.

7. The personnel deployed at SRO and Branch Offices shall work on all days except Sundays and National Holidays. The Personnel shall be deployed from 8.00 am to 6.00 pm with two hours break for breakfast/ lunch on rotational basis. However, they need to attend the office even on holidays and Sundays as per exigency on applicable compensation.

8. All cleaning items put to use like brooms, mops, cleaning liquid bottles, cleaning machines, vacuum cleaners, scrubbers etc., shall not be left at the place of use and these items shall be place at earmarked place.

9. The Contractor shall ensure that their personnel shall have Identity Cards, provided by the contractor which shall be worn in such a way that it is prominently displayed and visible so that any person can identify the individual representing the Contractor. The necessary Identity Cards shall be provided by the contractor and shall be duty bound to display Identity Cards at the time of duty.

10. The contract personnel shall attend to work punctually at the prefixed/determined timings and shall be well-behaved and mannered.

11. The contractor shall provide adequate sets of Uniforms to their personnel engaged for Housekeeping services. The personnel shall have uniform attire and wear it daily without fail. Any discrepancies found, a penalty of Rs. 100/- per person per day will be levied and deducted from bills submitted by contractor, without any notice. The Contractor to ensure that housekeeping staff present themselves clean and tidy and in proper attire whenever they carry out the work.

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12. The personnel shall perform all the duties assigned to the contractor and as specified by this Office from time to time and ensure that persons shall maintain utmost discipline and decorum for the office.

13. The personnel shall report to the officer-in-charge assigned by the Competent Authority. 14. The contractor should submit an undertaking that no case is pending with the police / legal

proceedings in court of law against the Proprietor / firm /partner or the company / Agency and contract labour engaged by the contractor.

15. All cleaning material and consumables will be provided by SRO, ESI Corporation, Tirupathi. The Agency / Contractor is required to submit the list of material required for Housekeeping, atleast oneweek in advance to the Sub Regional Office, for procurement & supply.

16. The contractor shall designate one person among the personnel as in-charge equipped with mobile phone. He/she shall be in-charge for the overall act of cleaning in respect of SRO building and Holiday Home, Tirupathi.

17. In terms of the Contract Labour (R&A) Act, 1970 the contractor shall pay to their personnel a minimum wage at the prevailing rate as fixed under the Minimum Wage Act, 1940 (Central Govt. rates) and any breach of this condition shall be liable for termination of the contract and the same would be dealt with accordingly. TDS will be deducted as per rules.

18. The Agency / Contractor has to ensure payment of minimum wages as per the Notification issued by the office of the Chief Labour Commissioner (Central), Ministry of Labour & Employment, Govt. of India from time to time. Further, the payment of components of ESI, PF and statutory Bonnus per head at the current rate shall be paid by the Agnecy / contractor every month, as per the existing rules. The contractor would be liable for ensuring compliance with statutory rules and regulations as notified by the Government in this regard from time to time.

19. The Contractor shall produce documentary evidence for having paid the statutory payments such as ESI, PF, etc., in r/o each person deployed at Sub Regional Office along with his Bills in triplicate for the succeeding English Calendar month, without fail.

20. The Contractor shall submit the bills correctly with all supporting documents for the current month by the first week of the next month so as to enable this office to process the same and pay the Contractor.

21. Tax shall be deducted at source as per the Income Tax Rules, from the monthly bills. Service Tax will be reimbursed on production of Documentary proof of payment along with monthly Bills.

22. The Contractor shall ensure that the work undertaken by their personnel is carried out efficiently and to the satisfaction of this Office.

23. The Contractor and the employees engaged by the Contractor shall be subject to the entry and exit procedures of the Office as may be determined by the Competent Authority from time to time.

24. The persons engaged by the service provider shall not be below the age 18 years. 25. If in the opinion of this Office the Contractor engages inadequate number of employees or does not

execute the work in a satisfactory manner or not in accordance with the terms and conditions of the contract, the Competent Authority may resort to immediate termination of the contract and get the work done through a third party Contractor, without any written notice to the Contractor, the cost of which shall be recovered from the Contractor from the monthly payment. A penalty of Rs. 5000/- would be levied by this Office on each occasion if the contractor found to have failed in his contractual obligations.

26. In the event of this office deciding to renew this contract on the same terms as embodied or such other modified terms as it may think fit and proper, it shall communicate the decision of the Competent Authority to the Contractor prior to the expiry of the Agreement, in which event the parties to the agreement shall be governed by such documents for future or further transactions.

27. Close liaison shall be maintained with our officers-in-charge concerned for smooth and efficient performance of duties of the house keeping personnel.

28. In the event of any exigencies that may arise from time to time, it shall be open to this Office in the exercise of its discretion to call upon the Contractor to provide such additional personnel as may be necessary in its opinion for the purpose of effectively carrying out the services contemplated in this Agreement.

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29. The Contractor shall indemnify and shall keep this Office indemnified against acts or omission or negligence, dishonesty or misconduct of their personnel engaged for the work and the Department shall not be liable to pay for any damages or compensation to such person or to third party.

30. The Contractor shall, at all times, indemnify the Department against any claim which could arise under the Workmen's Compensation Act, 1953, and/ or under any statutory notification thereof or otherwise in respect of any damages or compensation in consequence of any accident, injury sustained to any of the workmen engaged by the Contractor or other persons whose entry into the Office premises has been authorized by the Contractor.

31. In the event of increase in Service Tax in future applicable under this contract, this Office shall reimburse the same. ESIC shall not be responsible for any injury/ loss of life of persons deployed by the agency which may take place in the course of the deployment.

32. The Contractor shall arrange for the maintenance of all such registers and forms that are statutorily required and / or considered necessary for the efficient performance of this Contract.

33. That it is clearly agreed and understood that all persons provided/engaged by the Contractor shall be the employees of the Contractor and all disputes between the Contractor and its personnel shall have no bearing on this Office. This Office shall not be responsible for any claims made by such persons and shall not be liable to pay any amount to any employee /ex-employee of the Contractor. The Contractor is fully responsible for disciplined behavior of its workmen.

34. Any loss/damages caused by the Contractor or by their employees or by any other personnel arising out of its employees instructions shall be charged against the Contractor and the same shall be recovered from their dues / bills.

35. Failure by the contractor to comply with any mandatory requirements and /or the terms of the agreement during the period of contract shall result in termination of the contract and subsequent disqualification from participation in any future tender of the department.

36. In case the contractor withdraws or the department terminates the contract for violation of terms and conditions and / or deficiency in services during the period of contract, the additional expenses in hiring a new contractor on temporary arrangement till the time of appointing a regular contractor through a similar tender process, shall be adjusted against from the amount of Security Deposit of the successful bidder.

37. No negotiation shall be entertained with any of the tenderers. 38. A pre-bid meeting shall be held on 28-07-2017 at 11:00 a.m in the premises of the Sub Regional

Office, ESIC, Tirupathi to clarify the doubts/queries, if any, related to the tender.

39. The Deputy Director I/C, ESI Corporation, Sub Regional Office, Tirupathi reserves the right to accept

or reject any or all tenders without assigning any reasons.

40. The bidders should ensure that the following documents are part of the

Technical Bid: a) EMD for Rs. 48,000/-. b) Annexure-II (duly filled, signed and certified with seal). c) Tender Document and all supporting documents duly signed and certified with seal.

Financial Bid: Annexure-III (duly filled, signed and certified with seal).

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Annexure – I

NAMES AND ADDRESSES OF LOCATIONS FOR WHICH HOUSEKEEPING SERVICES ARE REQUIRED

S No Name of the Location Address Contact Number Number of

personnel to be deployed

1 SRO-Tirupathi 6-1-77/A, Varadaraja Nagar,

Opp.Bashyam School, KT Road , Tirupathi-517507

0877-2246187 04

2 Holiday Home,

Tirupathi Behind ESI Hospital,

RC Road, Tirupathi-507501 0877-2246187 03**

2 BO-Adoni ESI Hospital Building Premises,

Adoni, Kurnool Dist 08512-253944 01

3 BO-Chittoor 27-184, MPL Colony, Palamaneru Road, Chittoor-517002

08572-233017 01

4 BO-Hindupur H.no.26-4-744/1 Near Shanti Talkies, Hindupur -515201

Ananthapur Dist 08556-221445 01

5 BO-Kadapa ESIC ,6/1482, Ground Floor

Sankarapuram, Madras Road, Kadapa-516002

08562-244843 01

6 BO-Kurnool 45-142/8, 1

st Floor Opp. A P

Tourism Hotel, Venkataramana Colony, Kurnool-518003

08518-254175 01

7 BO-Madanapally H.No.111-153-4-1, First Floor

Opp. APSRTS Bus Stand Madanapally, Chittoor-517325

08571-227155 01

8 BO-Tirupathi 6-1-77/A, Varadaraja Nagar,

Opp.Bashyam School, KT Road , Tirupathi-517507

0877-2246197 01

** At Holiday Home, one Housekeeping staff to be deployed in each of the three shifts, on all days.

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ANNEXURE – II

TECHINICAL BID DOCUMENT

1. Name of the Registered Firm/ Company :

2. Details of Registration & license holder Under Contract Labour (Regulation & Abolition) Act.

:

3. Name of the Partners/ Director along with address of the Firm/ Company (with Mobile No., Tel No., Fax & E-mail)

:

4. No. of years of experience in providing Housekeeping services

:

5. No. of Persons proposed to be engaged :

6. List of clientele along with Satisfactory certificate from at least two important clients

:

7. Name(s) of Public Sector/Govt. Organization to whom similar services have been provided by the firm during last three years, ending 31/03/2016 as specified at Sl.No.6 of Eligibility Criteria

:

8. Details of Annual Turnover for last 3 years (till 31.03.2016)

:

9. Details of PAN No. & Service Tax Registration No. :

10. Details of Registration with PF authorities and ESI authorities

:

11. Details of EMD (If exempted, provide details of Exemption Certificate)

:

12. Whether Police / Legal proceeding in Court pending against Proprietor / Firm / Company / Contract labour engaged by the Agency

:

13. Whether Agency is Black listed by any Central/ State Govt. / PSU during the last three years, if not attach self-certificate.

:

DECLARATION I hereby certify that the information furnished above is full and correct to the best of my knowledge. I understand that in case any deviation is found in the above statement at any stage, the Company/ Firm shall be blacklisted and shall not have any dealing with the Department in future besides forfeiture of EMD. Also, I undertake to abide by the stipulations/conditions of the Tender in full.

(Signature of Authorized Signatory with Date and Seal)

Page 11 of 13 SIGNATURE OF THE TENDERER WITH SEAL

ANNEXURE – III

FINANCIAL BID

HOUSE KEEPING SERVICES FOR SUB REGIONAL OFFICE, ESIC, TIRUPATHI.

Name of tenderer along with address, e-mail &Telephone No:

Service charge:

Service Charge quoted

Per Person per Month

In figures:

Rs.

In words:

Rupees

Note:

1. The Service Charges quoted by the Bidder shall remain unchanged for the entire period of contract irrespective of the change in Minimum Wages being paid to the Housekeeping staff.

2. Service Tax applicable will be reimbursed on actual basis on production of documentary evidence of payment along with monthly bills.

DECLARATION

I hereby certify that the information furnished above is full and correct to the best of my knowledge. I understand that in case any deviation is found in the above statement at any stage, the Company/Firm shall be blacklisted and shall not have any dealing with the Department in future.

Signature of Owner/ Managing Partner/ Director Date: Name:

Place: Seal:

Page 12 of 13 SIGNATURE OF THE TENDERER WITH SEAL

Annexure – IV

Important: Payment related instructions for Bidders

All bidders/ contractors are required to procure Class-IIIB Digital Signature Certificate (DSC) with Both DSC Components i.e., Signing & Encryption to participate in the e-tenders.

Bidders should get registered at https://esictenders.eproc.in.

Bidders can contact our Help desk at https://esictenders.eproc.in/html/Support.asp

Bidder needs to submit Bid processing Fee Charges of Rs. 2,495/- (non-refundable) in the form of Demand Draft from any scheduled bank, in favour of M/s. C1 India Pvt. Ltd., payable at New Delhi for participating in the Tender.

Along with the Demand Draft, Bidder needs to send a covering letter mentioning about the payment Details, Company Name, Address, Payment towards ESIC Bid Processing Fees (Mention the Tender ID and Tender Title).

The payment should reach at the below mentioned address, one day before the due date and time of Bid Submission:

Kind Attn: Mr. Mohit Chauhan, C1 India Pvt. Ltd., 301, Gulf Petro Chem Building, 1st Floor, Udyog Vihar, Phase – 2, Gurgaon, Haryana – 122 015.

Note: Payment will be approved only after physical receipt of Demand Draft.

Page 13 of 13 SIGNATURE OF THE TENDERER WITH SEAL

Annexure – V

CHECK LIST OF THE DOCUMENTS TO BE SUBMITTED WITH THE TENDER Confirm the enclosure of all the below listed documents without which tenderer may not be eligible to participate in the tender.

S. No. Items Confirm

(Yes/ No)

1 EMD / Proof of Exemption

2 Chartered Accountant certificate for Annual Turnover for last 3 years

3 Audited Balance sheet of last three years with details of annual turnover, profit & loss Account etc.

4 Copy of GST Registration certificate with details of the last payment.

5 Workorders in support of Housekeeping contracts fulfilled in last three years along with their values.

6 Company/ Partnership/ Proprietorship Registration certificate.

7 Attested copy of PAN

8 Copy of valid license under contract labour (R & A) Act.

9 Copy of ESI Registration certificate with latest payment challan.

10 Copy of EPF Registration certificate with latest payment challan.

11 Address proof of Registered Office/ Branch Office in Tirupathi.

12 Satisfactory performance certificate from previous two PSU/ Govt. Departments.

13 Undertaking pertaining to Non Black listing

14 Undertaking that no case is pending with the police / legal proceedings in court of law against the Proprietor / firm /partner or the company / Agency and contract labour engaged by the contractor

15 ISO Certification if any.

Signature of Authorized Person

Date: Full Name:

Place: Company’s Seal: