Student Organization AdvisorTechnical Workshop

DoIT Representatives:

Brad Thome (brthome@doit.wisc.edu)Jesse La Grew (jlagrew@doit.wisc.edu)

Bucky Backup – SSFC and Non-SSFC

• Offers remote backups of data– Automated, incremental backups (if desired)

• Free Installation of Bucky Backup client• Costs– Before July 1, 2009: $.00125 / MB– After July 1, 2009: $.001 0 / MB– For 1 0 GB of data for 1 year: $ 1 22.88• Only includes latest file revision• Based on rate after July 1, 2009

Help Desk – SSFC and Non-SSFC

• Free software troubleshooting for supported products– Methods of contact• Walk-in (Memorial Union or Computer Sciences)• On-line chat (excludes NetID based inquiries)• Phone

• Access to “Knowledge Base” that contains answers to many technical questions– http://kb.wisc.edu/helpdesk

My WebSpace Group Directories – SSFC and Non SSFC

• Offers separate storage outside of individual NetID based My Webspace accounts

• Larger storage capacity than normal My Webspace accounts

• Only available to SSFC funded RSOs for Free• Costs– $30 one time setup fee for Non-SSFC groups.

Repair and Desktop Support – SSFC and Non-SSFC

• Workstation, server, network, and printer configuration and troubleshooting

• Advice on purchases of equipment• Coordination for other DoIT services• Costs– SSFC: Free– Non-SSFC: $70 per hour for normal response

Software Training – SSFC and Non-SSFC• Free software training from “Software

Training for Students”– Includes offerings such as web design, Microsoft

office, graphics/animation, multimedia, wikis, general computing

– Custom classes are also available upon request

Web Hosting - SSFC

• Housed on a SITI-funded server for use by SSFC funded RSOs

• Static web pages only• Costs– Free

Web Hosting – Non-SSFC

• Housed on DoIT RSO webhosting server– https://webhosting.doit.wisc.edu/rso/

• Static web pages only• Costs– Free

WebSurvey@UW – SSFC Only

• Create and deploy online surveys.• Costs– $50 per year for one survey (up to 5,000

respondents)– $150 per year for multiple surveys (up to 5,000

respondents)– $100 per year for one survey (up to 10,000

respondents)– $300 per year for multiple surveys ( up to 10,000

respondents)

WiscCal Plus – SSFC and Non-SSFC

• Extension of basic WiscCal Services.• Allows for resource calendar creation

– i.e. conference rooms, vacation calendars, work schedule calendars, and role based-accounts.

• https://admin.wisccal.wisc.edu/register.asp• Documentation on the Helpdesk

Knowledgebase, and training sessions are available.

WiscCare – SSFC and Non-SSFC

• DoIT RaDS Hardware maintenance plan.• WiscCare extends the warranty on your

computers and Printers.• Cost:– Paid Service based on type of hardware.

• Contact info@uss-internal.doit.wisc.edu for more information.

WiscList – SSFC and Non-SSFC

• Self-Service e-mail distribution list system.• Allows for creation and maintenance of email

lists.• Contact wisclists@doit.wisc.edu to setup an

account, or fill out the WiscList RSO Application Form.

• Documentation Available on the helpdesk knowledgebase.

WiscLists – SSFC and Non-SSFC

• Announcement Lists - Mass email distribution• Feedback/Open Discussion Lists – Anyone can

post to the list, including non-members.• Moderated Discussion Lists - Only members

can post to the list, and must be approved by a moderator.

• Unmoderated Discussion Lists - Unscreened before posted to the list.

WiscMail Plus – SSFC and Non-SSFC• Cost: Free• Separate e-mail address delegated to your

organization. • Contact support@studentorg.wisc.edu to

setup an account.• Have the following information: Organization

Name, account name, manager name, Type of account, and Forwards.

• xxxx@rso.wisc.edu

Wiscmail Plus – SSFC and Non-SSFC

• Three types of accounts:• User: Separate email account you can check

and change password. Forwarding possible• Role: Separate email account you can check.

No password change allowed. Forwarding possible

• Alias: Account that must be forwarded

Payment Options Non SSFC

• DoIT accepts many forms of payment.• Personal Payment: Cash, Check, Credit Card• Departmental Payment: DoIT Number, Tax-

exempt Visa cards.

Technology Alternatives

Online Storage

• Google Docs– Online storage and modification of documents

and other files– Option to share with other users– http://docs.google.com

• Costs– Free

Web Hosting• Just about any third party vendor can be used– May offer scripting languages such as ASP, Perl, PHP,

etc.– May offer MySQL or MSSQL for database interactions

or creating dynamic content– Fee based service costs will differ by company

• DoIT can redirect website from *.rso.wisc.edu or *.studentorg.wisc.edu to point to content from third party hosting company

• Example Companies: EasyCGI, GoDaddy, Webhosting Pad

Online Surveys

• SurveyMonkey– https://www.surveymonkey.com

• Costs– Free Service• 1 0 questions, 100 respondents

– $19.95 per month• Unlimited questions, 1,000 respondents per month

– $200 per year• Unlimited questions, unlimited respondents

Calendaring

• Google Calendaring– http://calendar.google.com– Free online calendaring– Sharing with multiple users available

• Costs– Free

Email Lists

• FreeLists– http://www.freelists.org– RSS Feeds supported

• Google Apps– http://apps.google.com

• Costs– Free

Email

• Gmail– http://gmail.com– Individual accounts that offer POP or IMAP access

via email client as well as forwarding of email to or from your Gmail account

• Costs– Free

Google Apps

• http://apps.google.com– Offers calendaring, email, email list as well as file

sharing and document management– Higher level email forwarding from *.wisc.edu

domains generally not supported

Downside to DoIT Alternatives

• In many cases, alternate services have EULAs (End User License Agreements), that allow the hosting provider to do whatever they want with client data, which usually includes distributing with other companies that have partnerships.

• Support may be lower and loss of customer data may be acceptable to provider

DoIT Contacts

• General RSO Support– Email: support@studentorg.wisc.edu– Phone: (608) 264-4357 (4-HELP)

• For support, creating a case through the Help Desk is recommended– Phone: (608) 264-4357 (4-HELP)– On-line: https://my.wisc.edu • Under Services tab within “Case List” section