latrobe.edu.au CRICOS Provider 00115M

Student Learning Advisors: A remarkable and Valued Service

Leonie Stevens Academic Language & Learning Unit (ALLU) Graeme Oke, Faculty Librarian and Acting Team Leader, Science Technology and Engineering.

6th December 2012

2

Student Learning Advisors: A remarkable and Valued Service

La Trobe University

Background

4La Trobe University

Peer mentoring programs - focus on student learning support

Collaboration between ALLU, library staff & academic staff the key to success

Nicholas Szorenyi-Reischl from the Academic Language and Learning (ALLU) Unit & Curriculum, Teaching and Learning Centre (CTLC).

Kerryn Amery, Associate University Librarian, Information Services.

Service point at La Trobe University was deemed to be in the library

 Pilot

6La Trobe University

October 2011

Ran for six weeks on all campuses

Structure:

As per original proposal, one coordinator (postgrad)

and general SLAs on each shift

Limitations:

No statistics-keeping method

No feedback from student/clients

No feedback from SLAs, except for questionnaire to Bundoora SLAs afterwards, main points which were

•Need for some kind of identifying uniform (i.e. t-shirt)

•Need for better location

 Evolution to the 2012 Program

8La Trobe University

Name change

Name change to;

Student to Student Learning Assistance Initiative

• Prime Library locations secured

• Recruitment procedure developed

• Red t-shirts

• Statistics collection program

• More comprehensive training

 2012 - Training

10La Trobe University

Required input from multiple areas & multiple campuses. Library champions Katie Wiese, Andrew Tuft, Kerryn Amery, Graeme Oke, Jeanette Dazkiw, Tracy Robertson, Linda Sheridan, Heather Hulett, Iris Ambrose, Maureen Speed, Mina Nichols-Boyd

ALLU champions Leonie Stevens, Nicholas Szorenyi-Reischl, Emily Krisenthal , Karin Moses, Ann Kuypers, Paul Brosche, Nalenie Ramjaun, Meg Rosse, Craig Horton.

 Results

12La Trobe University

Total enquiries (across 5 campuses) - 8569

Albury-Wodonga 407

Bendigo 1068

Melbourne 6370

Mildura 295

Shepparton 340

13La Trobe University

Categories

• Assignment help 2050• Library enquiries 1531• General information 1077• Study 687• Referencing 663• Directions 636• Research 587• IT/Printing 529• Language support 172*• Quantitative skills 50• Exam preparation 39

Feedback from Library

15La Trobe University

A valued service.

Great stories of collaboration.

A learning experience.

Feedback from students

17La Trobe University

Feedback from students

Feedback from Student Learning Advisors

19La Trobe University

Feedback from Student Learning Advisors

Questions?

Thank you

latrobe.edu.au CRICOS Provider 00115M