Storm Restoration Support Training

Storm Restoration Support Training

Level 100 T

TransportationandVendorSupport

1


Contents• Overview• Objectives

- Topics for Training• Safety

• Job Site Awareness• Travel & Traffic Safety

• Personal Protective Equipment• Radio Operations

Appendix2


OverviewDuring major storm events Entergy resources require supportto sustain multi day restoration processes. To provide thisassistance many Entergy employees are pressed into service.Often times these vital assignments are quite different fromtheir normal duties .

The training you are about to receive is to prepare you to safelydeliver Transportation and Vendor support for the stormrestoration process. You will learn to safely access job sites,work in staging areas, travel safely, learn what and how to usepersonal protective equipment and how to use company radios.

3


Objectives• To deliver key information to enable Transportation and Vendor

support employees to safely and effectively deliver theirservices to storm restoration resources.

• The intent of the training is to provide an overview and is notintended to be exhaustive. Employees participating in anystorm restoration activity should understand there are riskinvolved and every opportunity to mitigate any risk should beactuated.

4


Safety will always be the firstconsideration in all company activities andthat includes supporting storm activities.

No Task will be undertaken that cannotbe completed safely and in compliance

with Entergy’s safety rules and procedures.

Each Employee is responsible and accountable for theirsafety compliance and performance and is encouraged to report forcorrection any unsafe condition they discover both in facilities andwork procedures.

Entergy’s Safety Policy can be found in the appendix of the presentation

5

Storm Restoration Support TrainingEntergy’s

12 Safety Principles

1. All injuries are preventable2. People are the most critical element

3. Line organizations are responsible for safety4. All operating exposures can be controlled

5. Management is responsible for establishing a safe work environmentand Clear Expectations for Safety Performance

6. Safety is good business7. Management must audit performance

8. Our work is never so urgent or important that we cannot take timeto do it safely

9. Deficiencies must be corrected promptly10.Employees must be trained to safely perform all assigned tasks and

accountable for applying these skills on the job11.Safety is a condition of employment

12.Off-the-Job safety is an Important part of overall safety efforts.6


We Need to Know

Employees, Agents and Contractorsare responsible for performing duties consistent with theirrespective business unit’s safety policies and rules, and

intervening and/or stopping work when others violate CardinalRules. All employees, agents and contractors of Entergy shallimmediately report known, suspected, or potential violations ofthis Policy by following the procedures described in theReporting Violations Policy.

7

Storm Restoration Support TrainingRESTORATION PROCEDURES

Hazard Assessment/Tailboard ConferenceA structured documentation discussion between the employeein charge and other applicable employees explaining themethod of accomplishing the task/job to ensure everyoneunderstands their role from a safety aspect as well asproduction and quality during the execution of the job.This discussion shall be completed before the job

begins.Rule 1.36 & 1.37NOTE: An employee working alone shall perform a job briefing

NOTE: If additional workers arrive at the site after the initial hazardassessment, the employee in charge is required to conduct abriefing with all employees to ensure the additional workers areabreast of the work site conditions and understand their roles.Entergy’s Job Briefing/Tailboard Conference Policy can be found

in the Entergy Safety Manual.

8


Job Site Awareness

9

Storm Restoration Support TrainingJOB SITE AWARENESS

Hazardscan be

found all around you!Use the Entergy’s HazardAssessment process to

identify all hazards!

10


• What are the hazards associated withthe task?

- Traffic- Suspended Loads

- Working on a major Hwy

• What are the steps you are taking tocontrol the hazard?

- Use defensive driving (Smith System 5 Keys)- Wear Proper PP&E (hard hat, gloves, goggles, etc.)

- Proper barricading, flag traffic

11


• Before entering any job sitecontact the person in

charge. You are required tosign the Hazard AssessmentForm.• The form is intended toidentify all known hazardsand alert all workers of yourpresence on the job site.

•Be sure all workersunderstand your purpose.

• Notify crew leader when youare leaving the job site.

- These are important steps toinsure you are accounted forin the area that crew leader iscontrolling.

12

Storm Restoration Support TrainingTailboard / Hazard Assessment Form - Crew Work - OH / UG / Network

Date 01/01/06 Time 7:00a.m. Job No. 06-9876 Physical Location 123 Apple St. Crew Leader John DoeSubstation Avondale Circuit # WO324 Non Auto Y N Device # 12345 Hold Tag # W191776LOCAL EMERGENCY #___911____________ LOCAL DOC # 374-4462Crew Members Reviewed HA and Sign: Joe Jones Bill Smith Bob Lee Jim Johnson

Job Steps / Sequence Potential Hazards Steps to control the Hazard

This is an example of a HazardAssessment Form filled out

before the crew sets a newpole in an energized zone.

1 Prepare for the Broken lights, Poledrive, vehicle extending behind pole trailer.inspection

2 Load pole on trailer Pole rolling off pole pile.

3 Drive to location Additional traffic hazardsdue to pole trailer

4 Secure worksite Traffic

5 Prepare worksite Energized conductors

6 Digging hole near u.g.utilities

7 Overhead hazards

8 Setting pole in nearenergized lines

9 Clean up worksite Excess mud

10Drive back to office Heavy traffic

11

12

13

14

15

16

17

Have broken lights repaired, Install light on the endof pole

Do not stand between pole pile and trailer whileattempting to load pole.

Bucket truck will follow digger derrick/pole trailerand watch for unseen hazards the derrick truckdriver cannot see.

Put out cones and signs, wear traffic vest, barricadeworksite

Put feeder breaker on Non-Auto, Ground diggerderrick. Install cover up on the conductors, andinsulated pole cover. Wear rubber gloves.Hand dig hole until others utilities are located.

Do not stand under the suspended pole while it isbeing unloaded and set. Wear hard hat.Ground man will need to wear rubber gloves whileguiding pole.Remove excess mud that would create tripping hazardsBe alert of impatient drivers

� All crewmembers were questioned as to their job assignments and hazards associated with the assignment.� What feed back was given -___________________________________________________ _________________________� Do you have the needed personnel, equipment and tools to perform job tasks safely? Y N� Special needs identified________________________________________________________________________________� Discuss and focus on required PPE? Y N Which consist of Traffic Vest, Rubber sleeves and gloves� Discuss and focus on required cover up? Y N Which consist ________________________________________________� Poles to be climbed or work performed on have been sounded and probed by whom? _______________________________� Energized or de-energized ungrounded conductors and /or equipment have been properly covered with protective devices.� Line clearance required? Y N Name of Clearance Holder on Site________________________________________� Are all involved employees’ names listed on the Clearance Form? Y N Procedures to follow listed below:

i a visible air gap with openings properly tagged and men working signs installed;i test to verify the line or equipment is de-energized;

i adequate grounds installed and ground flags using required PPE.� Discuss possible personal injury and an emergency procedure to follow if occurs.

13


Job Briefing / Tailboard Conference / Hazard Assessment:Where do I begin ?

• Identify all Job Steps/Sequenceassociated with the project.

• Identify the Potential Hazardsassociated with the Job Steps/Task.

• What steps will you take to Controlthe Hazards ?

14

Storm Restoration Support TrainingJob Briefing / Tailboard Conference / Hazard Assessment:

• The following slide is the back of atransportation Hazard Assesment Form

• The back is used for a guide to identifyhazards associated with the task or jobyou are about to complete.

15

Storm Restoration Support TrainingTailboard Before Each Step……….As You Think, So You Go!

16

Storm Restoration Support TrainingJob Briefing / Tailboard Conference / Hazard Assessment:

• The following slide is theHazard Assessment Formused by Transportation

17


18


This is anexample of howthe form shouldbe filled out bymechanics.

19


20


When pulling up to a Job Siteask “ WHY ”

“WHY” is everyone wearing hard hats?“WHY” are there cones around the trucks?“WHY” is there work site protection?

(cones and/or caution tape)

“WHY” is everyone wearing rubber gloves?

21


WHY?These signs arethere to warn allto stay awayfrom equipment.Pay attentionand keep a safedistance andnever touchequipment whileon the job site.

22

Storm Restoration Support TrainingOther Hazards to Consider

•Low or downed wires•Animals

They can come out from anywhere so be alert!!

•InsectsUse repellents. Take care of this before you startwork.

•Falling tree limbs or low hanging limbs•Falling Icicles

•Unknown terrain (inclines, holes, etc.)-Result in slips trips and falls. These accidents mostfrequently impact our employees

23


Any questions about safety ?

24


Traveling Safely

25


Traveling Safely

• Major Storm requiring support will in mostcases require traveling.• Most of the traveling will require driving.

• This traveling can take the form of selfdirected or convoy.

• The next few slides will discuss safe drivingtechniques for both modes of travel.

26


Traveling SafelyDriving safely requires one to drive defensively

•Entergy’s Utility Operationsgroup has been training its Craftemployees on the Smith

Defensive Driving System

•Reference to Smith SystemTraining Refresher Tapes

27


REMEMBER THE 5 KEYS· AIM HIGH IN STEERING

Ø Look ahead a minimum of 15 seconds· GET THE BIG PICTUREØ Maintain a 4 second buffer when following

Ø Scan mirrors every 5 to 6 seconds· KEEP YOUR EYES MOVINGØ Avoid focusing on one object for more than 2

seconds· LEAVE YOURSELF AN OUTØ Surround yourself with

space· MAKE SURE THEY SEE YOUØ Establish eye contact

28

Storm Restoration Support TrainingIF YOU MUST BACK

REMEMBER THE 5 KEYS (to Backing)· AIM HIGH IN STEERING

Ø Choose the safest location possible· GET THE BIG PICTUREØ Search for all potential hazards

· KEEP YOUR EYES MOVINGØ Scan, don’t fixate

· LEAVE YOURSELF AN OUTØ Surround yourself with

space· MAKE SURE THEY SEE YOUØ Use warning devices - Establish eye contact

29


Any questions about driving safety ?

30


Traveling SafelyIn

Convoys

31

Storm Restoration Support TrainingConvoy Control Components

¾ Planning¾ Understanding the Plan¾ Driving

¾ Managing the Staging Area

32

Storm Restoration Support TrainingConvoy Control

Planning•The first step is careful and thorough planning

•Things to know•Starting point

•Destination•The route

•Formation of convoy•Planned fuel, food, relief stops

•Traveling speed•How to communicate while convoying•Number of vehicles to convoy

•Staging of vehicles at the destination 33


Understanding the Plan• Know the route

• What roadways will be traveled while convoying?* Always be prepared for unexpected detours

due to roadway conditions or a change in destination.

•Check your vehicle• You are responsible for the vehicle and its contents

* Secure all cargo

34


Understanding the Plan• Formation of convoy

• Position slower vehicles towards the front of convoy toassist in maintaining the maximum speed of the convoy

• Position mechanics vehicle at the end of convoy so quickrepairs can be made to disabled vehicles, if possible

35


Driving Convoy Control

Under no circumstances will any traffic laws be brokenwhile driving in a convoy.

All drivers• must be alert of weather and road conditions

• must be aware of vehicles entering and exiting highways• let public vehicles enter highway between convoying vehicles

• must be aware of public vehicles moving in and out of convoy• must maintain a minimum of a 4 seconds of following spaceunder ideal conditions. More time should be allowed ifconditions warrant it.

36


DrivingSetting the Pace

• Lead vehicle must• Maintain planned speed

• Maintain radio/telephone contact with the last vehicle• Be prepared for emergency stops

• Be prepared to navigate convoy to a safe stopping locationshould an unexpected stop be necessary

37



• Middle vehicles must• Maintain planned speed

• Maintain visual contact with vehicles in front of and behind you• Alert lead vehicle when problems are seen with vehicle precedingyou

38



• Last vehicle must• Maintain planned speed

• Maintain visual contact with vehicle in front you• Be prepared to notify leading vehicle if the convoy is too closetogether or too far apart

39


Managing the Staging Area•Extreme caution is needed when pulling into staging areadue pedestrian traffic.

•Only back if there are no other options.•If a choice has to be made, back in or back out of a parkingspot, always back in.

•When backing always seek assistance.•Place safety cones near your parked vehicle.

•Staging areas are to be considered work zones—wearsafety vest and proper eye protection PPE at minimum.

40


Any questions about convoying ?

41


Personal Protective Equipment

(PP&E)

42


Personal Protective EquipmentTransportation and Vendor Support areexpected to use the following personalprotective equipment at a minimum:

Hard HatSafety GlassesSafety Vest

Appropriate Gloves for taskHard Sole Foot Ware

Employees are expected to choose the proper PPE.The employee shall consider more protection isbetter than less. A good rule of thumb is to set theabove equipment as minimum while deliveringservices.

43

Storm Restoration Support TrainingPersonal Protective Equipment

Head ProtectionHard Hats shall be worn when working in areas

where there is a potential for a head injury. Rule 4.5

Examples are but not limited to:Working with or adjacent to suspended loads,

Working with or adjacent to booms or derricks in the air,All tasks which require work aloft by climbing or aerial device.

Tree trimming, all energized line work, both hot stick and hands-on,Using explosives,

Observing or working under any person working aloft,When within the confines of a substation, or

Operating or working adjacent to excavating equipment (dozers, etc.)

NOTE: Employees operating equipment with overhead protection may remove their hard hat whileon the vehicle as long as overhead hazards do not exist

Employees who are near exposed electrical conductors shall wear company approved hard hats.

44


Eye Protection

Safety Glasses: Shall be worn when there is anypossibility of flying fragments, objects, large chips orparticles caused by drilling, sawing, or when anelectrical flash is possible. Rule 4.0

As Transportation and Vendor support you will bedelivering services to job sites. It is especiallyimportant to have your safety glasses on when youstep out of a vehicle near a highly traveled road duedust and road particles in the air stirred up frommoving vehicles. Safety glasses shall be worn withinthe work zone of mechanics.

45


Safety Vest

While working in the confines of the right of way of apublic road, street, or highway, and exposed tovehicle traffic, employees working on the groundshall wear approved reflective safety vest that willcontrast the background. Rule 15.37

This includes Transportation and Vendor supportpersonnel who make temporary stops to deliverservices. It is recommended you have your vest onbefore you exit the vehicle.

46


Leather Gloves

Leather gloves shall be worn when loading andsecuring material for transport, using knives,handling treated wood, grinding and drilling,operating jack hammer, operating chain saws,shovel work, climbing poles and steel structures,sharpening climbing tools and at any time the handis exposed to cuts or abrasions. Rule 4.13

*Other types of gloves for mechanics shall be wornas appropriate for the task---chemical gloves, workgloves, & welding gloves as examples.

47


Foot Ware

Footwear shall be worn which provides appropriateprotection for individuals working in industrial sites, shopareas, and/or field environments. Athletic, recreational,canvas, fabric, or open toed footwear shall be prohibitedfor personnel (including field supervisors) performing workwithin these areas.

Hard soled boots or shoes shall be worn when there is apossibility of punctures to the foot. Rule 4.11

48


Any questions aboutPersonal Protective Equipment ?

49

Storm Restoration Support TrainingRadio Communication

During the restoration process you may beasked to carry and communicate via an Entergy2-way hand held radio.

This training will provide an overview of theequipment and basic operating functions.

The goal is to enable you to communicate fromvehicle to vehicle and from a vehicle to stationby use of the 2-way radio.

This equipment is very expensive ($3,500) andif you are assigned one you will be responsiblefor its safe keeping and return.

50

Storm Restoration Support TrainingRadio Communication

• Uniformity, as far as practicable, in it’s operating procedures aredesirable because, the Company will be better able to facilitate jointoperations during widespread disaster; and to improve the efficiencyof the Company radio system.

• Entergy crews use clear communication and not 10-code in its radiocommunication. The 10 code system is most recognizable whenlistening to emergency organizations such as the police and firedepartments.

• Clear communication is clear and precise communication of amessage or set of orders. Care must be taken to ensure that themessage transmitted is clearly received and understood. In somecases “echo protocol” is helpful but should not be used for casualcommunication.

51

Storm Restoration Support TrainingRules for Communicating

1.Radios shall not be used when a telephone is available andwill not cause serious delay or inconvenience.

2. Think before you speak.3.Use an even voice tone to transmit and never use profanity.4.Repeat your messages only on request by the receiving

operator.5. Answer promptly.6.Pause every 30 seconds while transmitting to listen for

repeat requests or for emergency or urgent messages7. Give priority to urgent or emergency messages.

52

Storm Restoration Support TrainingSafely Communicating

• Radio Antenna-- Company vehicles with antennas extending eight feet above the

ground shall not enter a substation until the antenna is forcedover and tied down.

• Blasting- Care should be exercised not to use a radio transmitter when

transporting electric blasting caps or when within 100 feet ofwhere electric caps are being prepared for use.

• Refueling- Radio communication should not be carried on while vehicle is

being refueled.• Moving Vehicles

- Caution must be exercised when necessary to transmit whiledriving because of the distracting influence of talking, listeningand manipulating the microphone. While in heavy traffic a drivershould avoid initiating a message except in case of emergency.

53


Emergency (Orange Button)

On/Off Volume Control

Push to TalkButton

Battery

Display

Seek assistance from an accomplished user to changechannels.

Leave all other settings in the same position as youreceive the unit.

54


Appendix

55


• Entergy Safety Policy• Recommended Supplies

56


57

Storm Restoration Support TrainingRecommended Supplies

Supplies Needed forTransportation and Vendor

Support

Cell Phone / RadioIce Cleats-(icy conditions)

Street MapRain Gear

Pen & PaperDog RepellentInsect Repellent

58

Documents

Storm Restoration Support Training