© Chevron 2005

GOMBU

Managing Safe Work2010 Stop Work Authority CBT

March 2010Keith Triche – MSW Process AdvisorButch Tucker – Management Sponsor

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Copyright Reminder

Chevron tools (posters, training slides, brochures, pocket guides, etc.) can be shared with our contractor workforce in the form of hardcopy materials and electronic files so that they can conduct their business safely on Chevron projects. However, contractors are not allowed to post Chevron tools on their website and use of Chevron materials by Contractors does not transfer ownership of the materials to Contractors.

Contractors may subsequently use the materials provided to train their personnel who work on Chevron projects and activities.

Use of the materials is granted when Contractors attend approved training courses, and / or receive the materials for use, and cascade the training and materials through their ranks when working for Chevron. No other uses are allowed.

Please note that the job aids and training materials are copyrighted. This copyright does not preclude sharing either the training materials or job aids with Chevron employees, Chevron operated joint ventures, non-operated JV partners, and our contractor community. The copyright is not intended to protect the material as confidential, but does protect the image and information developed. For the Tool to be effective and to avoid confusion, it is imperative that it be presented consistently. By applying the copyright we indicate that the graphic, text, shape, aspect ratio, colors, etc. are to be maintained as a unit.

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To improve our workforce safety performance, GOM is targeting 4 Focus Areas:

3

Managing Safe Work (MSW)

Procedure #6: Stop Work Authority

Job Safety Analysis (JSA) is the foundation that supports Incident Free Operations (IFO).

•Stop Work Authority Video

Persons Leading Work (PLW)

Contractor Health, Environment Safety Management (CHESM)

Accountability

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Introduction

Stop Work Authority (SWA) is the responsibility and authority of any individual to stop work when an unsafe condition or act could result in an undesirable event.

The Stop Work Authority process involves four steps;

Stop,

Take immediate measures to notify,

Offer correction, get help if needed, and

Prepare to resume.

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Requirements: Procedure and Communication

You should;Stop any task or job that does not comply with Chevron’s expectations or Tenets of Operation.

Utilize Stop Work Authority with the expectation it can be done without the threat of reprisal.

Communicate the Stop Work Procedure, frequently.

— During new hire training,

— Pre-job meetings,

— Contractor engagements,

— Location- specific orientations,

— While performing the task/job, and

— Any other medium where Health, Environment, Safety, Reliability and Efficiency expectations are established and communicated.

Observers are encouraged to document when Stop Work Authority is exercised during an observation. This will be documented by selecting the SWA box located on the observation worksheet and providing a description in the comment section of GATORData.

Lessons learned shall be shared within the entire work team and, depending on application, across the enterprise.

New

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Situations that Initiate the Use of Stop Work

•Unsafe acts

•Unsafe conditions

•Incidents occur

•Significant near-loss

•Emergency situation

•Alarms sound

•Change in conditions or personnel

•Change in scope of work

•Change in work plan

•Confusion or failure to understand any part of the job/task at hand by any member of the workteam.

•Anytime anyone feels that personnel, the environment, or equipment, etc. is at risk

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How to Stop Work

When a person identifies a perceived unsafe condition, act, error, omission, or lack of understanding that could result in an undesirable event, they must immediately initiate a stop work intervention with the person(s) potentially at risk.

If the supervisor is not readily available or the affected person(s) are at immediate risk, the stop work intervention should be initiated directly with those at risk. If the affected person(s) are not in immediate risk and the supervisor is readily available, the stop work action should be coordinated through the supervisor.

Stop

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How to Stop Workcontinued

Stop work interventions should be initiated in a positive manner, for example, by briefly introducing yourself and starting a conversation with, “Excuse me would you please stop. The reason I am stopping you is …” Using this phrase will clarify the user’s intent and set proper expectations.

Notify affected personnel and supervision of the stop work issue. If necessary, stop associated work activities, remove person(s) from the area, stabilize the situation, and make the area as safe as possible.

Take immediate measures to notify

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How to Stop Workcontinued

Affected parties shall discuss and gain agreement on the resolution of the stop work issue.

If determined and agreed that the task or operation is okay to proceed as is (i.e., the stop work initiator was unaware of certain facts or procedures), the affected persons should thank the initiator for their concern and proceed with the work as planned.

Offer correction

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How to Stop Workcontinued

If determined and agreed that the stop work issue is valid, then every attempt will be made to resolve the issue to affected persons’ satisfaction prior to resuming work.

If the stop work issue cannot be resolved immediately, work shall be suspended until proper resolution is achieved. When opinions differ regarding the validity of the stop work issue or adequacy of the resolution actions, the person in charge at the location shall make the final determination.

Positive feedback should be given to affected personnel regarding resolution of the stop work issue. Under no circumstances should retribution be directed at any person(s) who use stop work authority, in good faith, as detailed in this program.

Prepare to resume

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Contractors and Stop Work Authority

Contractors have the same responsibility and authority as company employees to stop work and shall;

■ immediately notify a company representative that,

work has stopped,

the reasons for stopping the work,

■ work with the company representative to resolve any issues,

■ and reach consensus to resume work.

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SWA Conflict Resolution

When opinions differ regarding the validity of a stop work intervention or the decision to resume work, a clear protocol must be established to properly resolve the conflict or impasse.

Persons with proper authority (e.g. next level of Chevron management, HES manager) who are not directly involved with the conflict should be identified to resolve such issues.

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Strategic Tools

SWA Drills

SWA drills provide the opportunity to reinforce the use of work stoppage and exercise the behaviors associated with this action. The SWA Drill Protocol example lists suggested steps for this type of drill.

Communications and Training

The ability to effectively stop work when necessary is a critical component in our journey to Incident- Free Operations (IFO). In addition, an effective stop work program includes the written and verbal reinforcement of these expectations. This can be accomplished through many means including tailgate meeting, SWA posters in the workplace, SWA pocket cards, as well as SWA drills.

Measuring Participation

To ensure that we are using SWA in our workplace, we should recognize and evaluate its use. The sample SWA Documentation Form can be used to document your SWA efforts for sharing and communicating with individual work groups.

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SWA Drills

Identify the individual to perform the drill

Engage the individual in an open discussion about Stop Work Authority

—What is SWA?

—Who has this authority to stop work?

—Why is it important?

—When should you stop work?

—Have you ever used SWA and how did that go?

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SWA Drills

Ask the individual to initiate their SWA by stopping ongoing work

Follow the individual through the process

Engage all of those involved in a debrief of the of activity

—Why was SWA used?

—How was SWA received?

—What was the outcome of using SWA?

—Why is SWA important?

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SWA Drills

Return all to work, and

Document lessons learned and share with other work groups

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Stop Work Authority / OE TenetsOverarching Code of Conduct

Stop Work Authority should be used whenever a violation of one or more of the OE Tenets of Operation is observed.

Tenets are the overarching code of conduct used by employees to guide daily decisions and activities. They are extensions of the values and principles contained in The Chevron Way. They apply to all employees, all the time.

ALWAYS is a very empowering word.There are no exceptions and no analysis is required.

We should frequently discuss how the OE Tenets of Operation apply to our work.

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SWA & OE TenetsCards / Posters

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Quiz

Question 1

Which of the following are methods to communicate the importance of the Stop Work Procedure?

a)During New Hire Trainingb)Pre-job meetingsc)Contractor engagements, expectation meetings and location-specific orientationsd)While performing the task/jobe)All of the above

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Quiz

Question 1

Which of the following are methods to communicate the importance of the Stop Work Procedure?

a)During New Hire Trainingb)Pre-job meetingsc)Contractor engagements, expectation meetings and location-specific orientationsd)While performing the task/jobe)All of the above

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Quiz

Question 2

What are some of the situations that could require utilizing your Stop Work Authority?

a)Unsafe actsb)Unsafe conditionsc)Confusion or failure to understand the tasks at handd)Stopping the work would create a greater riske)A, B & Cf)All of above

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Quiz

Question 2

What are some of the situations that could require utilizing your Stop Work Authority?

a)Unsafe actsb)Unsafe conditionsc)Confusion or failure to understand the tasks at handd)Stopping the work would create a greater riske)A, B & Cf)All of above

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Quiz

Question 3

What are the steps for stopping work?

a)Stop the workb)Take immediate measures to notify the appropriate personsc)Offer correctiond)Prepare to resume worke)All of the above

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Quiz

Question 3

What are the steps for stopping work?

a)Stop the workb)Take immediate measures to notify the appropriate personsc)Offer correctiond)Prepare to resume worke)All of the above

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Quiz

Question 4

Stop work interventions should be initiated by the highest ranking company or contract representative on location?

TrueFalse

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Quiz

Question 4

Stop work interventions should be initiated by the highest ranking company or contract representative on location?

TrueFalse

Stop Work Authority (SWA) is the responsibility and authority of any individual to stop work when an unsafe condition or act could result in an undesirable event.

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Quiz

Question 5

When is it acceptable to resume work?

a)Stop Work issue is resolved to the affected person’s satisfactionb)When immediate resolution cannot be made, PIC/PLW makes final determination about work resumptionc)After the person who called SWA is reprimanded for calling itd)A and B onlye)All of the above

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Quiz

Question 5

When is it acceptable to resume work?

a)Stop Work issue is resolved to the affected person’s satisfactionb)When immediate resolution cannot be made, PIC/PLW makes final determination about work resumptionc)After the person who called SWA is reprimanded for calling itd)A and B onlye)All of the above

In addition positive feedback should be given to affected personnel regarding resolution of the stop work issue.

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Quiz

Question 6

Contractors have the same responsibility and authority as company employees to stop work. Which is not a true statement about contractors utilizing SWA:a)Contractors should immediately notify a company representativeb)They should work with a company rep to resolve any issuesc)Contractors do not have to discuss the reason for stopping the work as long as they prevented an incident from occurringd)Should reach a consensus to resume work

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Quiz

Question 6

Contractors have the same responsibility and authority as company employees to stop work. Which is not a true statement about contractors utilizing SWA:a)Contractors should immediately notify a company representativeb)They should work with a company rep to resolve any issuesc)Contractors do not have to discuss the reason for stopping the work as long as they prevented an incident from occurringd)Should reach a consensus to resume workContractors have the same responsibility and authority as company employees to stop work. They should immediately notify a company representative and give the reasons for stopping the work.

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Quiz

Question 7

In the GOMBU, observers are encouraged to document when Stop Work Authority (SWA) is exercised in _____.

a)GATORDatab)Sitesafec)Excel Spreadsheet (O:CPDN/HES/SWA Reports)

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Quiz

Question 7

In the GOMBU, observers are encouraged to document when Stop Work Authority (SWA) is exercised in _____.

a)GATORDatab)Sitesafec)Excel Spreadsheet (O:CPDN/HES/SWA Reports)

In the GOMBU, observers are encouraged to document when Stop Work Authority is exercised during an observation. This will be documented by selecting the SWA box located on the observation worksheet and providing a description in the comment section of GATORData.

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Quiz

Question 8

When opinions differ regarding the validity of a stop work intervention, persons with the proper _____ who are not directly involved with the conflict should be identified to resolve such issues.a)Opinionb)Authorityc)Amount of experienced)Credentials

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Quiz

Question 8

When opinions differ regarding the validity of a stop work intervention, persons with the proper _____ who are not directly involved with the conflict should be identified to resolve such issues.a)Opinionb)Authorityc)Amount of experienced)Credentials

SWA conflict resolution states persons with proper authority (e.g. next level of Chevron management, HES manager) who are not directly involved with the conflict should be identified to resolve such issues.

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Quiz

Question 9

It is not necessary to conduct SWA drills since it is a process commonly used in the Chevron organization.a)Trueb)False

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Quiz

Question 9

It is not necessary to conduct SWA drills since it is a process commonly used in the Chevron organization.a)Trueb)False

SWA drills provide the opportunity to reinforce the use of work stoppage and exercise the behaviors associated with this action.

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Quiz

Question 10

You are responsible and authorized to stop any work that does not comply with _____ and there will be no repercussions to you. That is our commitment to you.

a)Policy and proceduresb)Tenetsc)Safe Work Practicesd)JSAe)All of the above

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Quiz

Question 10

You are responsible and authorized to stop any work that does not comply with _____ and there will be no repercussions to you. That is our commitment to you.

a)Policy and proceduresb)Tenetsc)Safe Work Practicesd)JSAe)All of the above

Stop Work Authority should be used whenever a violation of one or more of the OE Tenets of Operation is observed.