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Still sweeping up after all this time! STOP PRESS FAUN ZOELLER (UK) LIMITED NEWSLETTER SUMMER 2017 Achieving goals in Liverpool The AMEY Transport Conference FAUN Zoeller (UK) Limited, Colemeadow Road, North Moons Moat, Redditch, Worcs B98 9PB Telephone: +44 (0) 1527 594700 Fax: +44 (0) 1527 584168 Email: [email protected] Web: www.FAUN-Zoeller.co.uk KIRCHHOFF GRUPPE STOP PRESS // SUMMER 2017 // p24 Managing our growth Since the move of production and assembly from Llangefni to Osterholz, considerable time, effort and hard work has been applied in improving the overall performance of the supply chain from start to finish. Delivery performance, which is a major KPI for the company was at 98% in 2016 and now of course management want to push it to the magical 100% with the target of ‘zero defect’, which is a hard target but one that we are all highly focused on. As part of this ongoing process, Malte Sonnenburg, Internal Sales Manager from the manufacturing facility near Bremen, visited the UK headquarters to meet the sales team to discuss the new initiatives. Martin Hughes, Supply Chain Manager at FAUN Zoeller UK, will be visiting the plant in Germany on an exchange so that a better understanding of the production process can be understood by the UK team. Production output at Osterholz has risen from 1100 units a year to just over 1400 units, with growth from UK and Eastern Europe. Such growth obviously puts different demands on the facility and each team so new initiatives need to be implemented. The ‘Six Sigma’ continuous improvement programme which is used in the Kirchhoff automotive division has now been utilised with dramatic results. There is also a closer working relationship with Daimler Benz in Wurt, Germany and Mercedes Benz UK with the deliveries of ECONIC chassis direct to the production line at FAUN. For the UK operation, the changes and improvements have had a dramatic and positive effect on the business. Customer confidence and satisfaction has shot up as we involve them and the supply chain with the mobilisation meetings. New website Take a look at our new and improved website. We’re extremely excited about the new modern design that is informative, easy to navigate and will be constantly updated with current news and features. It’s worth a visit...

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Page 1: stop press // SUmmer 2017 // p24 managing summer 2017 stop …€¦ · the overall performance of the supply chain from start to finish. delivery performance, which is a major KPi

Still sweeping up after all this time!

stoppressFAUN Zoeller (UK) limited NewSletter

summer 2017

Achieving goals in liverpool

the AmeY transport Conference

FAUN Zoeller (UK) Limited, Colemeadow road, North moons moat, redditch, worcs B98 9PBtelephone: +44 (0) 1527 594700 Fax: +44 (0) 1527 584168 email: [email protected] web: www.FAUN-Zoeller.co.uk KirChhoFF GrUPPe

stop press // SUmmer 2017 // p24

managing our growth

Since the move of production and

assembly from Llangefni to Osterholz,

considerable time, effort and hard

work has been applied in improving

the overall performance of the supply

chain from start to finish.

delivery performance, which is a major KPi

for the company was at 98% in 2016 and

now of course management want to push

it to the magical 100% with the target

of ‘zero defect’, which is a hard target

but one that we are all highly focused on.

As part of this ongoing process, malte

Sonnenburg, internal Sales manager from

the manufacturing facility near Bremen,

visited the UK headquarters to meet the

sales team to discuss the new initiatives.

martin hughes, Supply Chain manager

at FAUN Zoeller UK, will be visiting the

plant in Germany on an exchange so that

a better understanding of the production

process can be understood by the UK

team.

Production output at osterholz has risen

from 1100 units a year to just over 1400

units, with growth from UK and eastern

europe. Such growth obviously puts

different demands on the facility and

each team so new initiatives need to be

implemented. the ‘Six Sigma’ continuous

improvement programme which is used

in the Kirchhoff automotive division has

now been utilised with dramatic results.

there is also a closer working relationship

with daimler Benz in wurt, Germany and

mercedes Benz UK with the deliveries of

eCoNiC chassis direct to the production

line at FAUN.

For the UK operation, the changes and

improvements have had a dramatic and

positive effect on the business. Customer

confidence and satisfaction has shot up

as we involve them and the supply chain

with the mobilisation meetings.

New websitetake a look at our new and improved website.we’re extremely excited about the new modern design that is

informative, easy to navigate and will be constantly updated

with current news and features.

It’s worth a visit...

Page 2: stop press // SUmmer 2017 // p24 managing summer 2017 stop …€¦ · the overall performance of the supply chain from start to finish. delivery performance, which is a major KPi

A message from the Ceo... the AmeY transport ConferenceAMEY is one of the largest and most

diverse companies working for the

public and regulated sectors in the

UK, with the ultimate aim of creating

better places for people to live, work

and travel. They employ over 20,000

people keeping daily life functioning

in almost every neighbourhood

in the UK and also provide a wide

range of transport and fleet solutions

for customers who include local

authorities, the NHS, the Ministry of

Justice and for passengers at airports.

the AmeY transport Conference took

place recently in oxford over a two day

period and we were delighted to have

the new SeleCtAPreSS on site for all the

transport teams to admire and examine.

Using the latest technology helps them

deliver efficient, cost effective services that

provide value to their customers.

the AmeY environmental Services team

delivers a broad range of services from

street cleansing and grounds maintenance

to waste collection and treatment. they

have a wealth of experience working with

local authorities and businesses of all sizes.

the variety of innovative resource

management services they offer supports

local authorities in moving towards a

‘zero-waste economy’. they deliver

local initiatives that encourage people

to recycle more, as well as running

educational centres and programmes

designed to engage communities in

national waste reduction programmes.

we were very pleased to be associated

with this event and look forward to

attending many more.

stop press // SUmmer 2017 // p2 p3 // SUmmer 2017 // stop press

In my last introduction message, I

made reference to Brexit and the fact

that the impact of the result had yet

to be realised and fully understood.

Whilst this remains the same, it is now

further complicated by the impact of

the General Election result and how

our new government will negotiate

with our European colleagues.

Uncertainties are on a larger scale in

the Eurozone and we are also unsure

how the UK economy is going to

travel. Central government funds are

being reduced to local authorities

and the general austerity is still cause

for concern. However innovative

business solutions can often provide

opportunities for those organisations

who invest in new technologies and

concepts, which is why the Kirchhoff

Group is well placed through

its programmes of continuous

improvement and investment.

Group’s trading and market position

has further strengthened with record

order intake and sales in the UK and

Germany for both refuse bodies and

lifting devices. the export market for all

of our manufacturing sites is very strong

and forecasted results for the year are

well ahead of both our expectations and

targets.

Acquisitions for the Group are ongoing

which allows us more opportunities in

new product segments and geographical

areas. Continued investments in plant,

equipment and new technology are

still the driving force of the business,

providing innovative solutions to our

market and customers.

Growth in the UK remains strong with a

steady stream of new customers being

secured, which we believe is due to our

growing product performance and our

high levels of service and support.

over the years, since the merger of

our companies, we have gone through

significant change and challenges but

throughout our people and team have

remained focused, hardworking and

committed. it is very satisfying to see all of

us enjoying the fruits of our labour and a

well-deserved company party is organised

for the team and their families in August.

i would like to express my sincere

thanks to all our staff, customers and

suppliers for their continued support and

friendship.

i do hope that you enjoy reading this

issue of StoPPreSS and i will take this

opportunity of wishing you and your

family a very happy summer wherever you

go and enjoy the break!

Simon Hyde - Chief executive officer

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We are pleased to report that two of

our apprentices, Alex Harmer (based

at the Swale depot) and Aaron Moore

(based at Redditch) have completed

their many years of college and ‘on

the job’ training and are now officially

fully qualified vehicle mechanics or as

they now like to be called technicians.

Aaron joined us last year in his final year

at Bristol and has integrated seamlessly

into the team; he now works closely with

the operations team in redditch.

“i did the apprenticeship initially

because i got paid whilst i was working”

said Aaron, “and chose the vehicle

mechanics course as i love working with

vehicles. Now i am fully qualified and

working at FAUN Zoeller which is great,

i look forward to many years with the

company”.

Alex has been with the company for

over five years and studied for his

apprenticeship at Stephenson College,

Simon hyde was recently on hand

to celebrate his achievements at a

celebratory dinner in Kent along with

Kerrie morris, Steve hart and Jordan

mcKenzie.

Alex said “i stumbled in to my

apprenticeship by accident, but i’m glad i

did as it’s the best thing i ever did, having

achieved all my qualifications it means i

should never be out of work and can take

my qualifications anywhere in the world”.

“the apprenticeship scheme” said

Simon, “is definitely working for us as a

company, we need more young people to

learn the skills that will literally drive the

country forward. we have another three

apprentices due to qualify in 2018, one in

2019 and i am pleased to report another

two are just about to start their course at

mid Kent College”.

investing in the future APSe Aviemore

stop press // SUmmer 2017 // p4 p5 // SUmmer 2017 // stop press

APSE Scotland once again arranged

the highly successful Fleet, Waste and

Grounds Conference in Aviemore.

This event sees the largest Scottish

trade exhibition of its kind, with

over 100 exhibition stands alongside

a programme of expert speakers,

discussion forums and networking

opportunities. It aims to provide

delegates with the latest up to date

service ideas and improvements in the

areas of waste and recycling, refuse

collection, transport management,

street scene, street cleansing, parks

and grounds maintenance.

FAUN Zoeller have attended the APSe

seminar in Aviemore since the 1990’s and

over the years the snow on the mountain

has slowly disappeared but the sun always

seems to shine! the backdrop to the event

was as usual fabulous and the attendance

of delegates and exhibitors was, once

again, high.

the content of the seminars and speeches

was excellent with some very thought

provoking topics presenting all kinds of

challenges for the local authorities in

Scotland.

Scotland is, for the company, a very

important market and this year the board

of directors accompanied duncan Angus,

regional Account manager for Scotland

and the North east, not that he needed us!

the rotoPreSS aroused considerable

interest this year, something to do with the

artwork on the drum certainly or should i

say ‘probably’ helped! with the challenges

for the operators and Fleet managers

the drum concept has definitely given

them pause for thought and has already

delivered operational benefits to many

local authorities.

the new aluminium body from PB

environnement also made another

appearance after its long trek from the

Sme show in Kent and it again gave rise to

some considerable discussions, particularly

on the utilisation for food collection.

All in all the event was a huge success not

only for us but also the APSe organisation.

Paul o’Brien was on hand to present the

awards to the following winners;

• waste Category - winners were east

lothian Council, east renfrewshire

Council and Stirling Council

• Fleet Category - winners were dumfries

& Galloway Council, Falkirk Council and

North Ayrshire Council

• Parks, Grounds and Streets Category -

winners were City of edinburgh Council,

South lanarkshire Council and west

lothian Council

Congratulations to everyone that took

part and as always FAUN Zoeller are very

pleased to be associated with some of the

winners and indeed the APSe organisation.

it was a decision made very quickly to

confirm that we will be back to Aviemore

in 2018!

Aaron (left) and Alex (right)

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At the end of July the FAUN Group

which is active in markets all over the

world acquired French manufacturer

PB Environnement from Lambesc in

Southern France. The acquisition will

add a range of small and lightweight

aluminum-bodied waste disposal

vehicle to the FAUN product portfolio.

The move will strengthen the body

manufacturer’s market position

and expand its international service

network.

the acquisition was made via FAUN

environnement, a wholly owned FAUN

subsidiary based in Guilhérand-Granges,

France. with a team of 300 employees

and a turnover of 55 million euros in

2015, the company is the second-largest

production plant in the FAUN Group.

originally founded in 1922 under the

name Granges SA, the company now

employs 350 people and has set its sights

on achieving a turnover of 65 million

euros. etienne Blaise, managing director

at FAUN environnement, comments

on the acquisition: “i’m pleased that

the shareholders of PB environnement

have decided to entrust the future of

their company to FAUN. the acquisition

allows FAUN to add high-quality vehicles

to its portfolio and to benefit from

synergy effects. Both companies have an

established foothold in their local markets

and enjoy an excellent reputation in their

home countries. For this reason we plan

to retain the PB environnement name”.

Founded in 1989, Provence Bennes has

become the leading French manufacturer

of Aluminium bodied refuse collection

vehicles. in 2000 the company integrated

with techmann and moved to a new

18000 m² site. in April 2005 the company

was renamed PB environnement and in

2008 they established a subsidiary, PB

espana in madrid.

with over 2000 vehicles sold in France,

the company is recognised for its capacity

to design and build a strong, reliable

product which aligns perfectly with the

FAUN Zoeller ethos.

the concept of small, compact and

resistance to corrosion gives this product

many advantages on its use and

application. the bodies range in size from

3.5t to 7.5t chassis types allowing up to a

3 t payload.

“we are delighted” said Simon hyde, “to

have this product range in our portfolio,

as it complements what we provide to

the market already. the commercial team

will be visiting the plant for training and

familiarisation but the product has already

made appearances at the Sme show in

Kent and at Aviemore in Scotland with

tremendous interest shown. we will of

course be investing in a demonstration

vehicle to present to the UK market”.

FAUN Zoeller Doncaster welcomed

Ben Abbott, a third year apprentice

from Luton Borough Council on a one

week placement commencing Monday

3rd of March 2017. Ben was met by

Tony Hall (Doncaster Depot Manager)

who guided Ben through the initial

depot induction process followed by

the obligatory health and safety and

site awareness requirements.

tony then introduced Ben to dean

Corfield, doncaster workshop Supervisor,

as dean would be Ben’s mentor for the

week. dean has a wealth of industry

knowledge which is complemented by

his additional accreditation of training

assessor. this helped Ben to better

understand how FAUN Zoeller operates

within a very busy commercial and retail

environment.

tony hall had provided Ben with a busy agenda for the week encompassing scheduled maintenance, mot preparation which Ben was involved in. the mot preparation was followed by a trip to the local mot test centre, thankfully the vehicle in question passed first time! By the end of the week tony and dean had arranged to present a few FAUN Zoeller goodies to Ben as a memento of his brief time spent in doncaster.

Ben was well received and cemented a good friendship with all the staff in doncaster during his visit. we speak for everybody at FAUN Zoeller doncaster when we say Ben is a credit to himself and equally to his employer luton Borough Council. he is extremely courteous and knowledgeable and he should be proud of his achievements. it was a pleasure hosting Ben. Just prior to his departure we took a group photograph of all the staff Ben was involved with.

this placement came about after an initial conversation with Simon hyde at the rwm show in 2016 and then a visit to luton Borough Council to meet Ben and our other apprentices. Simon expressed a keen interest in Fleet transport’s Apprentice Programme and was fully behind our desire to broaden Ben’s experience and knowledge by working in partnership with us.

welcome Ben Abbott, 3rd year apprentice

stop press // SUmmer 2017 // p6 p7 // SUmmer 2017 // stop press

New Aluminium Body for Food waste Collection

“with some excellent help and

support from all involved at FAUN

Zoeller, a plan was soon approved

and in place and Ben was on his

way to doncaster (albeit with a little

trepidation it’s fair to say!) Ben was

put at ease straight away on his

arrival and thoroughly enjoyed his

week on site. he came back with a

good and rounded understanding

of the doncaster operation and was

full of praise for tony, dean and the

rest of the staff there.

working together on this placement

has proved to be a pleasurable

experience and benefit for all

involved at luton Borough Council

and FAUN Zoeller and something

both of us are looking forward to

doing again in the future.

in the last couple of months since

Ben’s return to luton Borough

Council, he has achieved his

Apprenticeship qualifications and is

now a fully qualified heavy Goods

Vehicle technician and a valued

asset to Fleet transport’s team!”

Mick Stevenson, Workshop

Supervisor, Fleet Transport, Luton

Borough Council

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stop press // SUmmer 2017 // p8 p9 // SUmmer 2017 // stop press

Bradford /’brædford is in the

Metropolitan Borough of the City of

Bradford in West Yorkshire. It forms

part of the West Yorkshire urban area

and is the fourth largest urban area in

the United Kingdom.

historically a part of the west riding of

Yorkshire, Bradford rose to prominence

during the 19th century as an

international centre of textile manufacture,

particularly wool. it was a boomtown of

the industrial revolution and amongst

the earliest industrialised settlements,

rapidly becoming the ‘wool capital of the

world’. the area’s access to a supply of

coal, iron ore and soft water facilitated the

growth of Bradford’s manufacturing base,

which, as textile manufacture grew, led

to an explosion in population and was a

stimulus to civic investment.

Famous people from Bradford include

the Bronte sisters, Kiki dee, Adrian

edmondson and Zayn malik (1d

apparently!) to name but a few.

Bradford metropolitan district Council

not only has a large population of the

city itself to look after, home to just

under 531,500 people but they are also

responsible for an area of just under

143 square miles including the towns of

Allerton, tong & Bolton.

Bradford has a large fleet of vehicles used

for both urban and rural routes. Following

a competitive tender exercise, FAUN

Zoeller were awarded the vehicles after

demonstrating the best overall value.

the order was for two x VArioPreSSeS

with Zoeller rotary three lifters mounted

on mercedes econic 6 x 2 rear steer

chassis.

the vehicles were delivered in mid-march

2017 and went into operation soon after.

A full training programme was carried

out with their staff, to ensure a smooth

transition into their fleet.

Ben lord, regional Account manager,

on hand to guide the fleet team through

the process and also to ensure that the

vehicles met their specification and said

“they are very happy with the set-up of

the vehicles as they wanted the flexibility

of a low level lifter and they also opted

for long life hoppers which will extend the

life of the body. i look forward to working

with the fleet team again”.

Success in Bradford

Carlisle is the county city of Cumbria,

just 10 miles south of the Scottish

border and is the administrative base

for both the city council and the

county council. Originally established

by the Romans to serve the forts on

Hadrian’s Wall as time passed Carlisle,

due to its close proximity to Scotland,

became an important military

stronghold and much of the castle still

stands today.

Carlisle City Council not only have a large

population of the city itself to look after,

home to just under 109,000 people but

they are also responsible for an area of

just under 402 square miles including

the towns of Brampton and longtown.

Carlisle City Council is actually the largest

council in england by area although much

of the area is rural. in 2012 it was also

voted ‘Britain’s happiest City’

Stephen rickerby, Fleet manager at the

Council said “when we were looking

to replace the fleet we were particularly

impressed with both the maneuverability

and payload of the rotoPreSS. this

was particularly important to us as we

are building many new properties in the

area and access is vital without increasing

either the vehicle or fleet size”.

during the tender process FAUN Zoeller

arranged multiple demonstrations of the

vehicles so that Carlisle City Council were

comfortable with the products and could

specify exactly what they needed for their

detailed requirements.

the initial order was for two x 20 m³

rotoPreSS, two x 18 m³ rotoPreSS

all fitted with Zoeller delta lifters on

mercedes econic 6 x 2 rear steer chassis.

Carlisle City Council is currently focused

on waste and recycling with an extended

kerbside recycling service and they have

also arranged a number of roadshows to

demonstrate how the new system will

work.

Ben lord, regional Account manager,

was as always on hand to guide Stephen

through the process and also to ensure

that the vehicles met their specification.

“i have worked with the Council and

Stephen for many months. i am very

pleased to announce that they have just

ordered a further three rotoPreSS for

their green waste collection and i think

that faith in our product speaks for itself”.

Carlisle City Council impressed with rotoPreSS

Congratulations to Zak Parkins &

Amie Daniels who welcomed a new

addition to the family in December.

Jacob Parkins was born at 03:12 on

12/12/16 and weighed a healthy 6lbs 9oz.

Congratulations

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stop press // SUmmer 2017 // p10 p11 // SUmmer 2017 // stop press

In February this year Patrick

Hermanspann was announced as a

Member of the Management Board

of FAUN Zoeller UK Limited. Thomas

Schmitz, who has been our Chairman

for many years, is now concentrating

on other ECOTEC projects.

Patrick began work as a student at FAUN

Umwelttechnik and since then has had

a meteoric rise through the company

and he was appointed Ceo of the FAUN

Group in 2013.

Both Patrick and matthias Kohlmann

(Group Chief Financial officer) visited the

redditch hQ for a recent board meeting

and high on the agenda was the order

intake for the factories along with the

manufacturing and delivery schedules for

the UK customers.

“we have enjoyed many years working

with thomas”, Simon said “and we wish

him well in the new projects he is taking

on and further afield”.

Patrick and Simon have worked very

closely during the acquisition, merger and

restructuring processes over the last seven

years, so a strong working relationship

already exists.

Simon added, “the executive team at

both FAUN & Zoeller is very strong and

high performing. it’s a pleasure to be

part of such a team with huge support

from Group. Patrick, myself, Stewart and

richard will continue with the UK business

plan, which is now well in advance of our

expectations, in terms of market position

and trading”.

Patrick hermanspann, a new member of the board

On a very hot June day, the sales

and engineering team travelled to

Valence in France for training on

the new acquisition’s product range.

Monsieur Blaise, the CEO of FAUN

Environnement welcomed the FZ UK

team and introduced us to Monsieur

Reverdy, the company President &

Monsieur Dubois, the Export Manager

from PB Environnement.

A very detailed presentation was

made outlining unique features of the

products. the team spent a considerable

time actually driving and operating the

vehicle in order to fully understand and

appreciate the operational features and

benefits. in order for the product to suit

the UK market a detailed specification

had to be discussed and agreed. Stewart

and Simon were very keen to finalise the

detail as they wanted to place the order

for the unit. i am pleased to report that

the order was placed and we all look

forward to the newest addition to our

demonstration fleet arriving in the UK

soon.

“we were all very impressed with the

product range,” said Simon, “both

with the options available and the

opportunities that may be presented. we

are extremely positive towards the new

vehicles and know there will be a market

for them in the UK. we are obviously

keen to get the demonstration unit here

in the UK so our customers can see how

good they are”.

raphael de Gasquet, the main commercial

contact at FeNV was also on hand to

provide the actual product presentation

and training at the facility.

“raphael is a great support for all of

us at FZ UK and the factory are keen to

continue with the new venture”, Stewart

Gregory explained.

training in Valence, France

In a relatively small field in Kent, the

SME (Southern Municipal Exhibition)

took place for the fourth time, with

delegates and exhibitors from the

region to debate and discuss the hot

topics of the industry.

the formal dinner, the evening before the

exhibition, set the scene for a relaxed but

informative programme, although the

magician did raise some concerns on the

missing £50 notes!

Attendance at the show itself was high

and yet again, much interest was aroused

with the products on display. the new

aluminium body from PB environnement

made its first appearance in the country

under the stewardship of FZ UK and we

are sure that Pat Brown, regional Account

manager, will be kept very busy following

up on all the interest shown in it.

Such was the interest that in fact Stewart

Gregory, Commercial director, is now in

discussion with Group to order another

demonstration unit so we can present the

operational opportunities that this vehicle

provides to our clients in the UK. looking

forward to next year’s event which i am

sure will be even busier!

Seeds in Kent, planted to Bloom!

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stop press // SUmmer 2017 // p12 p13 // SUmmer 2017 // stop press

Achieving goalsin liverpool

Liverpool has been described as

having ‘the most splendid setting

of any English city’. With an

estimated population of just under

479,000 in the city itself and with its

surrounding areas it is the fifth largest

metropolitan area in the UK with over

2.24 million people.

liverpool sits on the eastern side of the

mersey estuary and historically lay within

the ancient hundred of west derby in the

south west of the county of lancashire. its

growth as a major port was paralleled by

the expansion of the city throughout the

industrial revolution. liverpool was home

to both the Cunard and white Star line

and was the port of registry of the ocean

liners rmS titanic, the rmS lusitania,

Queen mary and olympic.

the popularity of the Beatles and

other groups from the merseybeat era

contributes to liverpool’s status as a

tourist destination. home of two Premier

league football clubs, liverpool and

everton and also the world-famous Grand

National horse race which takes place

annually at Aintree racecourse on the

outskirts of the city.

the city celebrated its 800th anniversary

in 2007 and was awarded the european

Capital of Culture in 2008. Several areas

of the city centre have also been granted

world heritage Site status by UNeSCo

Natives of the city of liverpool are referred

to as liverpudlians and colloquially as

‘Scousers’, a reference to ‘scouse’, a

form of stew. the word ‘scouse’ has also

become synonymous with the liverpool

accent and dialect.

liverpool City Council are responsible for

ensuring the cleanliness of the streets

within the city limits and the fleet team

there do a great job with a large fleet of

vehicles used for mainly urban routes.

in order to get the best from their fleet

they specifically needed a vehicle that

could easily collect wheeled bins and

bulky / stroke side waste. our rotary Xl

lifter offers a full width hopper aperture

which gives the operator maximum

flexibility.

Following a competitive tender exercise,

FAUN Zoeller were awarded the vehicles

after demonstrating the best overall value.

the order was for twenty VArioPreSSeS

with Zoeller rotary three Xl lifters

mounted on mercedes econic 6 x 2 rear

steer chassis.

there will be a scheduled roll out of the

vehicles commencing in July 2017.

Ben lord, regional Account manager, was

on hand to guide the fleet team through

the process and also to ensure that the

vehicles met their specification. “i have

had a long relationship with the council

over a number of years and we have

worked closely together in order to create

the best specification for their operational

requirements”.

Joseph Gibiliru Contract manager at

liverpool Street Scene said “From the

tender process to the delivery of the

vehicles, Ben lord at FZ UK has been

outstanding both with his product

knowledge and information which he

has shared with liverpool Street Scene.

this information gave us the confidence

to make the right choice of vehicle we

required”.

Austin’s trip to FAUN Viatec with malcolm Bates.On a grey Thursday morning at the

beginning of May, just before 6am, I

met up with Malcolm Bates, Project

Consultant of MVO Magazine at

Birmingham Airport for a trip to the

FAUN Viatec factory in Grimma. Once

Malcolm had enjoyed his full English

breakfast and armed with his trusty

camera we boarded our flight to

Berlin’s Tegel Airport. Over the couple

of hours that the flight took, we

discussed that Berlin is a fascinating

city that we’d both like to spend more

time in and how good it would be to

see it from the air. Sadly the weather

had other ideas and all that we got to

see was a whole lot of grey and damp

instead!

After finding our hire car we set off in

the direction of Grimma and talked about

how the freedom of the unrestricted

Autobahn ahead offered such a refreshing

change from the norm of a jammed UK

motorway, meaning that we should cover

the 220kms or so ahead of us in much

less than 2 hours. As we approached

the Viatec factory, some 90 minutes

later, malcolm commented that he was

interested as to what changes he would

see since his last visit 5 years ago. the

first thing that caught the eye as we

arrived was the number of chassis’ in

stock awaiting build – as every sweeper

is built to order, this immediately reflects

a healthy production programme.

Although he couldn’t wait to draw his

camera from its holster and get straight

at it, i did manage to persuade malcolm

to step inside to meet with mario ringl

(international Business development) and

helmut Schmeh (managing director of

FAUN Viatec) for a chat.

the discussion over lunch centred around

the busy production programme, new

innovation that has been introduced for

the Viajet product range, new projects

and updates that are being worked

on. the coming launch of the new and

updated version of the terrajet Airport

Sweeper that is making its debut at the

interAirport Show in munich during

october 2017 and also the opportunity

to have a chat with our new distributor

in New Zealand, which will feature in the

next edition of waste management world

magazine. Next on the fast schedule was

mario giving malcolm a whistle-stop tour

of the factory which incorporated an up

close and personal look at the new control

panel that has recently been introduced

to the Viajet range. Following on from

some photo opportunities and goodbyes,

we headed back to the car for our return

journey to Berlin.

on our journey back to the airport,

we were treated to a few moments of

interest for the inner sightseer – a sign for

dessau Bauhaus, the famous early 20th

Century school of art, Checkpoint Bravo

as we approached the City of Berlin, a

sign for the olympic Stadium that was

used in the 1936 olympic Games and

finally, quite by accident, the famous

Avus ring Grandstand which sits right

next to the Bundesautobahn 115. if only

we had more time to hop out and take a

look around, but our flight was waiting.

malcolm and i went our separate ways

at Birmingham Airport but you’ll be

able to hear his side of the trip in mVo

magazine’s next edition in August 2017.

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A tailored solution for Swindon

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meeting rachel maclean, mP for redditchOver the last few years, Simon has

been heavily involved with the local

business leaders group in Redditch

and has worked closely with Karen

Lumley, the local MP for Redditch.

Sadly through ill health Karen

resigned from her post prior to the

General Election but we all wish her

well for the future.

So yet again the British public were asked

to cast their votes and in redditch the

newly appointed mP, rachel maclean met

up with Simon to continue the discussion

on business opportunities including the

apprenticeship schemes and other local

initiatives.

Simon has also recently been appointed

to the Board for Skills & development

with the Greater Birmingham and Solihull

local enterprise Partnership. Pictured

with Simon is Andrew Bywater who is the

employment and Skills officer at North

worcestershire economic development

and regeneration. the new mayor of

Birmingham, Andy Street, has created a

schools mentoring programme and from

that Andrew has invited Simon to join the

Careers enterprise Company to provide

mentors across the region delivering the

message to local schools.

“the region has tremendous

opportunities” said Simon, “despite

what people believe regarding Brexit.

the development of hS2 and the growth

within the construction and automotive

sectors is significant. it is therefore vital

that we develop the growth of the

younger generation as early as we can to

combat the skills shortage.”

he continued, “i am looking forward to

carrying on the good work with rachel

and the team and i here at FAUN Zoeller

UK wish her continued success as our

local mP”.

Swindon is a large town in Wiltshire

first referred to in the Domesday Book

as Suindune which is believed to be

derived from the Old English words

‘swine’ and ‘dun’ meaning ‘pig hill’.

Swindon became an expanded town

under the town development Act 1952

and this led to a major increase in its

population which now stands at just

over 180,000, a little known fact is that

residents of Swindon are known as

Swindonians!

Swindon is home to the Bodleian library’s

book depository containing an amazing

153 miles of bookshelves, the english

heritage National monument record

Centre and the headquarters of the

National trust which stands on the site of

the former Great western railway works.

Swindon Borough Council covers not just

Swindon but an additional 18 parishes in

wiltshire totalling an area of just under 89

square miles with a total population of just

under 217,500.

Pat Brown, regional Account manager

said, “we consulted with Swindon

Borough Council over many months

during the procurement process as we

wanted to be sure that they obtained a

tailored solution specifically for their new

refuse collection vehicles. with regards to

the refuse collection vehicles there were

several unique advantages; firstly the FCS

(FAUN Control System).”

the VArioPreSS 2 body is controlled by

the FAUN Control System (or FCS as it’s

known) which is designed to meet the

needs of contemporary refuse collection

vehicles. the FCS offers all the benefits

you would expect from a state-of-the-

art CAN-bus system and is unique to

FAUN Zoeller rCV bodies. All of the

vehicle’s functions and movements are

displayed on the screen and even the

vehicles lighting can be simply and safely

controlled. the FCS localises any errors

detected in the control system and is

capable of displaying the last 500 faults.

this effectively does away with complex

error analyses and also decreases the time

needed for maintenance and repair.

Secondly we were able to offer an

eco Pump. in a nutshell the eco Pump

enables a non-electric lift to display all the

beneficial characteristics of an electric lift

and it results in lower fuel consumption.

the eco Power lifter consumes 2,985

litres less fuel per year. this is a reduction

of up to 14% in consumption during

collection operations (real values may vary

depending on the operating conditions).

the eco Power lifter also results in up to a

14% reduction in Co² emissions - the eco

Power lifter generates 7,912 tonnes fewer

Co² emissions per year per vehicle.

After successful completion of various

demo’s highlighting the unique FAUN

Zoeller products we were pleased

to receive the order for seventeen

VArioPreSS bodies mounted on 26t

mercedes econic chassis fitted with sixteen

rotary Xl lifters and one omega lifter.

All vehicles delivered during december

2016 have now been in operation for a

few months and they’ve proved to be

reliable and very efficient with any task

that they are asked to complete.

Paul warren, waste and recycling

Supervisor at Swindon B.C. said, “the

new fleet replaced our old FAUN Zoeller

vehicles which had been reliable but had

reached the end of their operational

life and we now have a new fleet that

can provide greater fuel efficiency and

flexibility within our operation.”

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Two years ago the spare parts

department went through some

dramatic changes in order to improve

its service delivery to its internal and

external customers. Alister McDonald

joined us in July 2015 and set about

creating his new team, system and

processes in order to achieve the goal.

rob hare and eliot tandy were appointed

as the first line customer service team and

worked not only with our clients but also

the field support engineers as well as the

contracts team. Allan Senior and Nathan

woodward were in the warehouse

ensuring that stock was plentiful and

dispatches on time.

Simon commented, “As a business we

have to be realistic and honest in order to

understand where we are. At the time the

spare parts section of our business wasn’t

the best. it lacked at every level and as a

team we knew we had an opportunity for

improvement. the team was and still are

extremely focused as well as dedicated to

the task and it is because of them we are

where we are today”.

this has been a tremendous turnaround

programme and as a result our key

performance measures have exceeded

our expectations and at the same time

we have to admit, most importantly, our

customers are happy again. As a result we

have seen significant growth in this sector

and we are now in the planning stages

of extending the store and warehouse

capacity in order to cope with the growth.

“it is extremely satisfying to see the results

of a team working together to achieve

the positive change”, Simon added, “the

parts supply is a vital segment of our

business and i am very proud of what the

team have done”.

to thank them and to celebrate their

achievements the board of directors took

the team away from the hustle and bustle

of the office, phones, shelves and boxes

to the march hare outdoor pursuit centre

near worcester.

A day in the sun for the Spare Parts team

stop press // SUmmer 2017 // p16 p17 // SUmmer 2017 // stop press

on a bright sunny afternoon, Alister the

guide took the team into a shady clearing

in the woods and showed us just how

to shoot. Second on the agenda was the

clay pigeon shoot, which was like a scene

from a sitcom. Pistol shooting proved to

us all that we should just stick to what we

are good at. None of the team will make

the grade as mi5 agents!

it was however the karting that proved

the most interesting. we discovered

before the event that Nathan couldn’t

drive so that was going to be a challenge

and to be fair he took the banter in good

humour in fact he probably had the last

laugh. Unbelievably he made it through

to the final, due in part to ‘ramming’ the

rest of the team off the track and not

totally adhering to the course rules. it will

be different on the roads when Nathan

eventually learns to drive. it was like

watching Niki lauda and James hunt with

Alister and richard horton in the final

where richard just pipped Alister over the

line – well done sir!

A great day was had by all and perfectly

finished off with a BBQ and a few drinks

in the pub.

it’s important that we celebrate

and acknowledge hard work and

achievement, which is really what the day

was all about and now the team really are

ready to take the spare parts department

to the next level.

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A year later, with AmP 6 failing to kick

off in the way that was expected for the

order book he still wasn’t fulfilling the

buzz that he had been missing, Austin

had the opportunity to join Aebi Schmidt

UK as Business development manager

for their winter maintenance products,

into local authorities across england

and wales. when his role changed to

focus more on key accounts, he became

very involved in the development of the

Schmidt Street King 660 truck mounted

sweeper with his previous experience and

it reignited his passion or nerdiness for

sweepers!

in February 2017, Austin joined FAUN

Zoeller UK to develop business within

the highway construction, construction,

airport and private contractor sector of

the market, focusing solely on the Viajet

and terrajet sweeper ranges. with the

contacts and experience that he had

collected over the years, this role is the

perfect fit for him and the product range

that FAUN ViAteC has is just phenomenal,

as a ‘sweeper nerd’, he really couldn’t ask

more.

Austin was on hand at the Southern

municipal exhibition in Kent to help

promote the ViAJet 6 truck mounted

sweeper.

As you can see from the introduction

Austin has a wealth of experience in

the sector and has just returned from a

factory tour with malcolm Bates from

the Ciwm. helmut Schmeh and mario

ringl from FAUN ViAteC were on hand

to demonstrate and explain to malcolm

the new developments at the factory in

leipzig.

Simon said, “we are delighted to have

Austin on board as it gives us additional

experience and he will undoubtedly help

us develop and further the progress we

have already made in this sector”.

Austin Anderson joined Gulliver’s

Truck Hire in November 2001 to

develop their business in the specialist

municipal vehicle hire sector. Having

previously worked for Link Tip Ltd

as their Southern Sales Engineer, his

experience in working with the public

sector was invaluable to developing

the waste sector of the business

from just tippers, skip Loaders and

hooklifts, which was all that Gulliver’s

had previously offered, alongside

their refrigerated, box and tractor

unit fleet. Covering all of the UK he

focused mostly on the areas that could

be served by the existing Gulliver’s

depots across South Wales and the

South West of England. During

2002, they added 5 Sweepers to the

fleet and 5 FAUN Variopress RCVs,

alongside a Rotopress! Austin left

Gulliver’s in May 2003, having secured

their first local authority specialist

contract hire deal with Cambourne

DC in Cornwall and a specialist

municipal hire fleet that consisted

of 21 Sweepers, 15 RCVs and 2 Gully

Tankers.

in July 2003, he joined Scarab Sweepers

as regional Sales manager, covering the

midlands and east of england territory.

Austin had the task of taking over this

territory from one of the industry’s most

recognisable characters and one of the

original three founders of Scarab, the

late Peter wilson, which were some

fairly large boots to fill! when the long

serving regional Sales manager for the

North west territory retired in June 2005,

he moved to cover that territory for the

next seven years. he worked with local

authorities, national hire companies and

private contractors that operated in both

the highways and construction sectors,

as well as the private contractors that

operate in the municipal waste sector.

Austin sold all products in the Scarab

range, from the minor 3.5t gvw Urban

Sweeper, through to the magnum Plus

specialist high pressure washing Sweeper,

establishing some great relationships

along the way.

in october 2012, he had an epiphany

moment and joined his family business

in the plastic injection moulding industry

as a director, with the responsibility of

looking after all aspects of production.

As a completely fresh set of eyes, the

challenge of moving the company into

new markets, to become a tier one

supplier to one of the country’s most

famous automotive brands and succeed

his father was very appealing. during that

time, they managed to increase monthly

turnover each month by 10-20%. they

broke the company’s record monthly

turnover three times, increased efficiency

and achieved 100% plant utilisation for

only the 2nd time in 25 years. with the

overall responsibility of their 24 hours, six

days a week production operation, Austin

was involved in bringing apprentices into

the business, wider recruitment to the

production department, managed the

departmental budget and increased their

use of 5S, as well as working towards

a Kaizan process for elements of their

wider production process and trying

reduce operational costs. Austin found

that he really missed the buzz of a sales

environment and the elation of winning

business, trying to find that buzz in mass

production of small plastic mouldings was

impossible.

in late may 2014, Austin joined J hvidtved

larsen UK ltd as Sales manager, UK

North to sell their range of sewer cleaning

vehicles, which coincided with the start of

the AmP 6 national water contract for all

water authorities across the UK. with the

territory being very undeveloped, it was

a development job in a new sector of the

waste management industry and another

interesting challenge. he developed some

good relationships across the territory and

sold without doubt the most expensive

trucks anyone had ever experienced at

that time.

Still sweeping up after all this time!

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welcome

stop press // SUmmer 2017 // p20 p21 // SUmmer 2017 // stop press

“My name is Austin Anderson and I am part of the sales team specialising in sweepers. Having been quarried in the early 1970s, I’m a Brummie in exile having lived in Shropshire for more than 40 years. I live in the village of Lilleshall, home to the National Sports Centre, where Team GB’s Archers and Gymnasts have their HQ.

i’m really excited to have joined the FAUN Zoeller UK team and when not being a bit of geek of all things sweeper related, i spend my time chasing around after my daughters - Sophia is 7 and hollie is 4. my interests are music (very much savouring and not playing!) and i try to get out to see gigs and festivals. So far on the list for 2017 is the download Festival again, where i’ll chalk off a bucket list entry of seeing Aerosmith. i’m a petrol head, i’m a retired motorcyclist, love all forms of motor racing and hoping to hit a Formula

1 race in europe in the next few years, i enjoy heading out in my dear old rag top car (if we get a decent day!) and i enjoy history too. travelling is something that i like to experience and my number 1 bucket list entry is to ride a harley davidson down route 66!

it seems that i fit in at FZ UK as an Aston Villa supporter, i enjoy rugby (watching only these days!) and i enjoy keeping somewhere near fit by walking and hitting the gym a couple of times a week”.

Name: les hazzard.

Job Title: Senior Field Service engineer

(doesn’t mean old btw!).

Bio: i was born in london and raised in

Basingstoke where i still live today. i was

always interested in mechanics and have

had various jobs in the hGV industry. i

have been at FZ UK for over 12 years now

– i thought it was less than that and as i

am a man of few words that’s it!

Favourite Food: Can’t beat a good

Sunday roast.

Favourite song: As i spend most of time

driving round the m25 it has to the ‘road

to hell’ by Chris rea.

Proudest moment: Birth of my girls

– isabelle (aged 9) and Amelia (aged 6) –

both going on 22!

Favourite Film: Notting hill.

Favourite Holiday Destination:

Anywhere hot.

Best Part about working for FZ: every

day is different.

who do you think you are?

Many congratulation to Mick and Nic

Corns who welcomed a beautiful baby

girl, Ivy Rai on Tuesday 13th June at

21:46, a healthy 7lbs 5oz. A new sister

for Alaya-Mae and Miley.

Poor mick is definitely out numbered

now! huge congratulations from us all at

FAUN Zoeller.

Congratulations

“my name is Claire Bee, i am a service desk controller based at redditch, i am new in post and hope that my previous 15 years plus as a police controller will help contribute to the level of service i provide. i have worked in many different roles and fields over the years, all customer and service focused and i can hopefully use what i have learnt to enhance the FAUN Zoeller experience from a customer and staff perspective. i have recently got married, i had my lovely 14 year old daughter as my bridesmaid and just returned after a wonderful honeymoon in the maldives despite the lack of tan!“

“My name is Catherine Hemmings and I’m the new Tender and Specifications Coordinator at Redditch.

Brought up in a little village called inkberrow, it was here i joined Young Farmers and made some great friends for life. i enjoy being active and pursue my interest in Autograss, watching and supporting close friends race and in particular enjoying the social side!

i have a small but close family, not forgetting my beautiful labradoodle, dug!”

“My name is Lindsey Park and I am the Supply Chain Co-ordinator at FAUN Zoeller. I have over 20 years experience in Sales and Project Co-ordination and I’m really pleased to join the team here.

i’ve been married to martin for 14 years and we have two children, Joe 10 and Annie 9. As well as my family keeping me busy, i like to keep fit and i attend Cross Fit in Bromsgrove 4 times a week, which i love! my proudest moments have to be having my children and running a full marathon.”

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Building a strong relationship with wyre Forest district Council

stop press // SUmmer 2017 // p22 p23 // SUmmer 2017 // stop press

The Wyre Forest covers an area of

10.17 square miles and is noted for

its variety of wildlife. Although now

large parts of the Wyre Forest have

been deforested it is one of the

largest remaining ancient woodlands

in Britain.

wyre Forest is also the name of the local

government district in worcestershire

covering the towns of Kidderminster,

Stourport-on-Severn, Bewdley and

numerous rural villages totalling an area

of 74 square miles. with a population

of just under 100,000 it is popular with

tourists from far and wide looking for

a fun family day out with the kids, high

wire forest adventure or relaxing and

absorbing history and culture. there are

so many great things to do and places to

visit in the wyre Forest district, including

16 miles of heritage steam railway on

the Severn Valley railway; west midland

Safari and leisure Park; Go Ape; historic

manor houses and several museums.

mark Court, regional Account manager

consulted with wyre Forest district

Council over many months during the

procurement process as he wanted to

be sure that they got a tailored solution

specifically for their needs. this initially

meant meeting with derek Simmonds,

Fleet officer at wFdC to get a full picture

of what he wanted to achieve, with

particular emphasis on the operational

capabilities, with a lot of feedback given

directly from the operators.

A detailed specification was put together,

discussed with the drivers and then wyre

Forest requested a demonstration of our

new sweeper as their existing equipment

lacked the water capacity that ours was

able to offer in addition to the fuel saving

benefit of the Vw donkey engine.

After successful completion of the demo

we were very pleased to receive the order

for a new ViAJet 6 mounted on a dAF

lF 220 FA 4 x 2 rigid 16 tonne chassis.

the specification includes a complete

stainless steel hopper, an uprated fan, Vw

donkey engine, pneumatic wander hose,

high pressure system incorporating the

extended package, with water jet bars to

the channel and roller brushes.

it has now been in operation for a few

months and it has proved to be extremely

reliable and very efficient with any task

that it is asked to complete.

mark Court, regional Account manager

for FAUN Zoeller says “we hope that

this will be the start of another strong

relationship in the midlands area and are

looking to use this as another building

block to grow our sweeper presence in

the area”.

“i am particularly delighted with this

result”, said Simon hyde, “as Bewdley

is my home town and it gives me great

pleasure to see our equipment sweeping

the roads outside my local!”