Stakeholder and citizen participation SUMP Technical Training Workshop Cologne, 21.11.2011

Stakeholder and citizen participation

SUMP Technical Training Workshop

Cologne, 21.11.2011

Stakeholder and citizen participation, Jan Christiaens, 21.11.2011

Why?

• Participation– leads to more democracy– provokes ownership– increases efficiency and effectivity of policy choices– offers insight in target groups– narrows the gap between citizen and politician– increases transparency


Step – by – step

1. Define subject and scope

2. Define context conditions

3. Decide policy phase

4. Define goal and level

5. Identification and analysis of stakeholders

6. Choose event(s)

7. Make goals concrete and define result indicators

8. Setup action plan

9. Impact and process assessment


Step – by – step: Step 1

• What is the subject / scope of your process?


Step – by – step: Step 2 +3

• What is the participation – context?1. Relation to other plans (local, regional, national)?

2. Is there a tradition of participation in your city?

3. In-house expertise or external consultant?

4. Where does participation fit in consultation structure?

• In which policy phase we want citizens to participate?– Planning, execution, evaluation



• Which level of participation do you aim for?– Information – Consultation– Advise– Co-production– Co-decision

“good information beats bad co-production”



• Identify individual and groups of stakeholders• Analyse

– Expectations– Skills– Level of knowledge– Level of interest



• Choose appropriate participation-event– Structural or incidental– Direct or indirect– Interaction or no interaction

• Examples– Citizen panel, jury– City or neighbourhood debates– Survey, focus groups– Action research– Advisory board


Step – by – step: Step 7 + 8 + 9

• Make goals concrete and find result indicators• Action and evaluation plan per event• Analysis of the output

– Process– Impact


Citizen involvement: Hasselt

• “Geknipt Mobiel” (approach tested in 15 municipalities)

– Problem finding phase• Site visit• Photo’s / presentation• Discussion (joint fact finding)

– Action plan• Shared responsibility (co-ownership)

– Prioritise actions and make them concrete• Names and dates• the more concrete, the better • Try to make them SMART


Citizen involvement: Hasselt

• Problem finding phase– Site visit – Starting with photo presentation

• Makes things ‘real’• Facilitates discussion

– Discussion• Accessibility• Livability (quality of life)• Safety• Citizen participation


Shared responsibility: Hasselt

citizens city / police traffic generatorsUpper level (regional government, bus company, ..)

Traffic organisation

Parking management School travel plans

InformationUse and Promote alternatives

Information about decisions

School travel map Road works information

Awareness raising

Action on parking Accesibility brochureAction on parkingPromote alternatives

Measures in school travel plans

Funding?

EducationPromote offer to other citizens

Course on traffic rules and regulations(police)

Prevention / enforcement

Speaking out-project Parking policy

infrastructureLowered sidewalks (for disabled )


Involving children in Jette

• Engaging children in designing a town square– 1st meeting

• Learning to locate the school on a map of the city (game)• Talking about the direct environment of the school building

– 2nd meeting• Walking in the neighbourhood finding out what they like and

dislike in public spaces• Encourage and facilitate vision building on the public space

(square in this case)

– 3rd meeting• What is important in public spaces?• Showing the results to designers, press and policymakers


Involving children in Jette


Engaging the elderly

• Action research – Problem finding– Action– Execution of the action


Engaging the elderly


Conclusions

• Clear scope• Clear trajectory & objectives• Process management• Shared responsibility• Budget• Timeline• Communicate !

Documents

Stakeholder and citizen participation SUMP Technical Training Workshop Cologne, 21.11.2011