STACY FAUGHT 5000 Bayard Ln., Houston, TX 77006 (713) 397-8229 StacyFaught42@gmail.com

OBJECTIVE

Experienced Business Analyst looking to leverage extensive background in technology centered business process improvement and information management into a role that focuses on enterprise information search.

QUALIFICATIONS

20+ years of experience across multiple industries: For a large oil and gas company, helped to define and build a Text Analytics Service, wherein vast amounts

of unstructured information could be searched using semantic technology to improve competitive intelligence, answer business questions, auto-classify and extend structured data and more.

For a large engineering and construction firm and mid-sized energy services company, collaborated with teams to lay the foundation for an effective enterprise content management program.

In the healthcare realm, designed a method for capturing, tagging and archiving 100K+ hard copy and electronic medical records (EMR) for efficient storage and retrieval.

In the legal and non-profit sectors, selected, deployed, optimized and supported numerous technology tools to meet various business needs from document management to eDiscovery.

WORK HISTORY

Access Sciences Corporation, Houston, TX 11/2013 – 04/2016 Business Analyst, ForSite Division Supported oil and gas clients with their information management needs in this mid-sized consulting firm: Accelerated competitive intelligence initiatives by using natural language processing technologies to

enable automated extraction of key elements from external unstructured information sources to build a structured data view from which to make decisions.

Increased findability of departmental information previously buried in numerous levels of shared drive folders by providing a custom taxonomic view into this information.

Developed a method for separating mega documents from newly acquired assets into individual document types and identified their discipline to facilitate findability in storage systems.

Lead a team of five in cleanup of metadata for 300K+ records with missing litigation hold/release information in preparation for migration from Accutrac to OpenText and managed metadata for cataloguing and relocation of 1.2M vital physical assets.

Freelance Consultant 07/2010 – 10/2013

Champion Technologies, Houston, TX (Contract, 05/2012 – 12/2012) Supported Legal and HR business functions for the IT Business Solutions team of this mid-sized energy services company, mainly advising strategies for records management: Working within tight budget constraints and the directive to capitalize on existing technology tools,

created business case, MSProject plan and budget for electronic records management program with the goal of reducing legal eDiscovery costs thru the practice of defensible data deletion in the near term and controlling unstructured data growth in the long term.

Furthered development of an active digital forms/workflow project that automated HR business processes using SAP, Nintex, InfoPath, SharePoint. Involved testing, feedback and documentation.

Evaluated potential technical solutions for a variety of business and IT processes. Various Non-Profits, Small Businesses, Houston, TX (07/2010 – 04/2012, 01/2013 – 10/2013) “Poor man’s” document management, file sharing, archival scanning, website updates, software selection, installation and maintenance, network, e-mail and printer support, backup and recovery, troubleshooting.

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Kellogg Brown & Root (KBR), Houston, TX 04/2006 – 06/2010 Sr. IPS Applications Analyst, Knowledge & Content Management In response to Corporate Legal initiatives to meet impending litigation, my team was formed to establish technology tools and processes to capture, manage, store, preserve, and deliver content (paper and ESI) across the enterprise - a global engineering, construction, and services company with 27k+ employees. Collaborated on business case used to convince Sr. Leadership, buried in eDiscovery requests, to buy off on

the concept of content management on the front end. Redesigned corporate policy and procedure to cement Record Management best practices before

introduction of technology tools. Co-selected, -configured and -deployed Oracle Universal Records Management (URM) to meet requirements

across a global landscape within a $2M budget. Included requirements gathering and definition, RFP issuance, product/vendor evaluation and an extensive Proof of Concept, all managed thru MSProject.

Participated in evaluation of Renew Data eDiscovery and other litigation support applications. Blueprinted a Service Center to support customers of URM. Comprehensive plan included preliminary SLA,

resource estimates, documentation, marketing and training materials and repurposing of existing Archibus software to support call ticket and knowledge base administration.

Developed imaging solutions incorporating existing IPRO, Quillix and Documentum and newly purchased Kofax to efficiently capture, process and store both hard-copy and electronic legal and medical records.

Locke Liddell & Sapp LLP, Houston, TX 03/2002 – 09/2005 Help Desk Support, Sr., Information Technology Played a dual role at this law firm of 700+ end users, spanning 5 U.S. offices. Responsible for Help Desk makeover and desktop project development. Managed staff of 5. Implemented service improvement initiative of primarily SLA and communication changes to repair helpdesk

image, achieving a 60% increase in approval rating from user community in 1st year. Reduced monthly call volumes by 40% over 2 years, enabling reduction in force (confirmed with Infortel). Enforced more controlled preparation and testing before hardware, software and OS rollouts to optimize

resources used during and after implementations. Concurrently managed desktop support and projects, including small-scale eDiscovery support using manual

forensics, Summation and Timeslips support, MSOffice/Windows XP rollout, DOCS Open upgrade, PC/phone upgrade and major overhaul of Track-It Help Desk.

Supported remote access thru Citrix and various phone devices and LANDesk remote control. Vinson & Elkins LLP, Houston, TX 08/1991 – 11/2001 Applications Integration Analyst, Information Technology Responsible for selecting, customizing, packaging, distributing, maintaining and supporting all applications in use in this international law firm of 2000+ end users. Using InstallShield, WinInstall and WinBatch scripting, packaged and deployed applications, updates and/or

patches silently and seamlessly: MSSQL, MSIE, MSOffice, Summation, DTE, LexisNexis, Westlaw, iManage, SoftSolutions, WordPerfect, Full Authority, DeltaView, CompareRite, Acrobat, Rightfax, McAfee VirusScan.

Developed and implemented conversion plan from WordPerfect to Word. Deployed early Windows OS’s with Group Policy to reduce installation overhead. Initiated use of Ghosting technology for pc deployment, disaster recovery and training. Promoted the Firm’s Road Warrior program, which provided remote access thru VPN and BlackBerry’s. Supported IT customer service initiative supplementing pcAnywhere remote control with SQL-based McAfee

HelpDesk to centralize tracking of technology assets, support calls and knowledge base entries.

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EDUCATION

Texas A&M University, B.A. Modern Languages, Business Management Minor 1988

SKILLS, CERTIFICATIONS AND MEMBERSHIPS

Association for Information and Image Management (AIIM), Board Member, Southwest Chapter Association of Records Managers and Administrators (ARMA) International Legal Technology Association (ILTA) AIIM Electronic Records Management (ERM) Certificate Program Kofax Capture Certification HIPAA Certification Oracle Universal Records Management (URM) Administration SQL Administration Microsoft Networking Novell Network Administration A+ Certification Association of Information Technology Professionals (AITP) Association of Support Professionals (ASP)