Spotlight Sales Track-Novell® CertificationsEmma SilverPartner Enablement Manager

Amy FredricksenPartner Business Development Manager

April 2008

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What's the buzz around certification?

A recent IT salary survey of over 7,000 computerprofessionals co-conducted by TechRepublic and Global

Knowledge found that 42% of respondents intend to obtain anew certification within the next year, and 38% hold at leastone certification that they consider primary already. Perhapsmore telling, 87% indicated that certification is a worthwhile

investment, with a major motivation being that it is aneffective way to keep skills up to date and demonstrate that

accomplishment to employers.Anne Martinez

Certification Watch Volume 11 #4

GoCertify

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Why Certification and Training from Novell?

• Industry-leading enterprise solutions• High-quality training• Practicum

exams• Recognized

leader in Linux training, including vendor-neutral certifications like CompTIA

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Novell Business Units

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Novell Certifications

Certification Programsfor Linux

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Handling Objections

I'm interested in advancing my career with a Linux certification. Why should I pursue a SUSE Linux Enterprise certification from Novell instead of a more general certification like CompTIA's Linux+?

Objection

Response

You do not need to choose between our SUSE Linux Enterprise certifications and CompTIA’s Linux+ certification. CompTIA’s Linux+ certification is an introductory Linux certification that helps your customers advance to Novell Certified Linux Professional (CLP)10 and Certified Linux Engineer 10 (CLE) certifications. In fact, Novell even offers introductory Linux training—Course 3064—that will help your students prepare for the CompTIA Linux+ certification exam.

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Handling Objections

I know I need Linux training, but why should I train on SUSE Linux Enterprise instead of Red Hat or some other Linux distribution?

Objection

Response

SUSE Linux Enterprise is one of the most stable and secure Linux network environments available today for any size company—small to enterprise. It is also the only distribution maintained by a one-billion-dollar, worldwide organization with more than 800 engineers and consultants trained on Linux, and a rich history of professional IT training and certification.

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Novell® Certified Linux Administrator (CLA) 10

Introductory Level Cert for just $75!

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10

Novell® Certified Linux Desktop Administrator (CLDA) 10

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Novell® Certified Linux Professional 10

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Novell® Certified Linux Engineer 10

Certification ProgramsNetWare® to Linux

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Novell® Certified Administrator (NCA)

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Novell® Certified Engineer (NCE)Enterprise Services

Certification Programsfor NetWare®

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CNA - Novell® Open Enterprise Server for NetWare®

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CNE – Novell® Open Enterprise Server for NetWare®

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For More Information

Novell Global Training Services Home Page www.novell.com/training

Novell Training Courses by Product and Certification http://www.novell.com/training/courseware/index.jsp

Novell Certifications www.novell.com/training/certinfo

Novell Testing Information www.novell.com/training/testinfo

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General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Novell, the Novell logo, the N logo, NetWare and SUSE are registered trademarks and CNE is a registered service mark of Novell, Inc. in the United States and other countries. *Linux is a registered trademark of Linus Torvalds. All other third-party trademarks are the property of their respective owners.

Questions