SPM143c - TECHNOLOGICAL RESOURCES OVERVIEW

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TECHNOLOGICAL RESOURCES

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At Soul Purpose, we have h l l

Conference Calls

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EMMA & Youngevity Back many technological resources available to assist you in building a successful business.

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Office

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Informational BLOGThis document will not only explain what the resources are, but will assist you in accessing them and, where applicable in getting your

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Intranet Site

Page 10 applicable, in getting your accounts set up.

Even after your initial set up, keep the document on hand

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Marketing & AdvertisingSupport

keep the document on hand for a quick reference and to help you train new business partners.

SPM143 – TECHNOLOGICAL RESOURCES OVERVIEW Page 1, 2‐22‐11

CORPORATE CALLS712‐432‐8904, code 47685#Every Tuesday Evening

Prosperity Calls

The Prosperity Call is designed as a resource to help you introduce your contacts/guests

Prosperity Calls 9pm ET / 8pm CT / 6pm PT

The Empowerment Calls are designed as a weekly training for the Soul Purpose Community covering a variety of topics as well as recognition and

Empowerment Training Calls 9:30pm ET / 8:30pm CT / 6:30pm PT

to Soul Purpose. On this exciting 30‐minute call, your invited guests will learn about the vision, products, compensation plan, community and the industry in a compelling way from Nadine Thompson

variety of topics as well as recognition and corporate announcements. Please refer to the Mastermind Training Schedule for the list of topics.

REPLAY LINE 712‐432‐8984, code 47685# , enter the filename

Prosperity Filename: mmddyy1#Empowerment Call Filename: mmddyy2#

way from Nadine Thompson (CEO & Founder) and Cheryl Cormier (Executive Vice President).

Be sure to follow‐up with your guests to assist them in signing

If you miss a call, it can be immediately heard on our replay line. Please store these important numbers and codes into your address book. Set your reminders so you can STAY IN THE KNOW!

guests to assist them in signing up or to answer any questions they may have.


SETTING UP YOUR ACCOUNT…

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GO TO SOULPURPOSE.COM, CLICK “ENTREPRENEUR PORTAL”, THEN CLICK “EMMA” which is www.soulpurpose.net.

LOGIN: Enter your username which is your ID #. Be sure YNGSP is uppercase. Enter the password you entered when you enrolled. (If

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you do not know the password, click “forgot my password” and the system will send you a temporary one that you can change later in the profile.)

To set up your personal website, click on the applicable brown tab. The system will prompt you to select a web address, then your template. EM

MA HOME PA

GUpdate your personal data on the upper right of your page. This controls how your name, email, title, and phone number are displayed.Update your story by clicking on Page List, then My Soul Purpose story. (or “edit my info” on template 1)Update your lead collector by clicking on Page Set Up, then Lead Collector. Be sure to enter your cell number to receive PA

GE SETTINGS

ytext messages when someone visits your site and leaves their information.

To set up your email address, click on “Communications”, then “Email” and “Settings”. Enter the address you would like. As a suggestion, your email and website address should match. (For instance if you have “pamperingjoy” as your web address

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instance, if you have pamperingjoy as your web address (pamperingjoy.soulpurpose.net) then also select it for your email address ([email protected]).

You can forward your emails to another email address that you check more frequently. This will ensure that you can respond to emails in a timely manner without having to remember to check another service.Set up your signature so that whenever you send out an email

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Set up your signature so that whenever you send out an email, your contact information will be automatically inserted at the bottom.


EMAIL SETTIN

SETTING UP YOUR ACCOUNT…

lGO TO SOULPURPOSE.COM, CLICK “ENTREPRENEUR PORTAL”, THEN CLICK “YOUNGEVITY” which is

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www.youngevityonline.com.

Step 1: Click the FREE Basic Account Button.

Step 2: Begin the set up by entering your Soul Purpose ID # and your name as requested. Click “NEXT”.

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Step 3: Complete the form on the next page. You only want the FREE ACCOUNT, so immediately after the section for your address, be sure to DESELECT the option to “SUPERCHARGE for a PREMIUM ACCOUNT” which costs $16 a month. Also on this page you’ll set a name for a Youngevity Personal Web Page as well as your password to access the account in the future. O

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well as your password to access the account in the future. Click to agree to the terms and agreement, then SAVE & CONTINUE!

Step 4: The next page will be your confirmation page. Please print it for future reference.

COMATION

Step 5: To access our account in the future, you can:

OPTION A ‐‐ Log into your EMMA Account (WWW.SOULPURPOSE.NET). Enter your ID & Password. Click on WEBTOOS, then BUSINESS CENTER.ORO O G i li

CONFIR

OPTION B ‐‐ Go to: www.youngevityonline.com. Enter your ID and password.

SPM143 – TECHNOLOGICAL RESOURCES OVERVIEW Page 4, 2‐22‐11 HOME PA

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FREQUENTLY ASKED QUESTIONSHELPFUL HINTS

XÅÅtHELPFUL HINTSTo change or update your password for accessing EMMA, click PROFILE. Scroll to the bottom for the update password link.

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OFFICE

Do I need to enroll for both the Youngevity Back Office separately from EMMA?

EMMA FREE TRIAL. At enrollment, you should have selected the PREMIUM subscription to EMMA. It includes your 30 day FREE TRIAL. If you selected the FREE subscription instead, you’ll need to follow the prompts to subscribe once you log into

YOUNGEV

IT

Back Office separately from EMMA?Yes. They serve different roles to support your business. Youngevity Back Office provides your data center…volume, orders, customers, auto‐ship and genealogy (downline team members) and wholesale shopping cart. EMMA provides your marketing tools such as personal website, e‐cards, contact manager, and

the system.

GETTING BLANK PAGES. Whenever you get a prompt that asks if you would like the page to download with only secure items, click no. This enables the general text and th i f ti th t d l das personal website, e cards, contact manager, and

wholesale shopping cart.

If you are not a subscriber to EMMA, you can still access some of its basic functions, such as: enrolling new team members and placing wholesale orders. (You would still access EMMA with your ID and PASSWORD as described

other information on the page to download in addition to the secured items. (Otherwise, if you click yes, you will get a blank page.)

Access your YOUNGEVITY BACK OFFICE is automatic From within your E M M A

previously.)

Do I need to pay a subscription for both systems? The EMMA subscription is only $10 a month. Since you will get the premium marketing tools with your EMMA

automatic. From within your E.M.M.A. account. Just click on WEBTOOLS, then BUSINESS CENTER.

ORDER BUSINESS CARDS & OTHER TOOLS…

will get the premium marketing tools with your EMMA account, we recommend that you complement it with the FREE Basic Youngevity Account.

Once you have both your web address and email set up, you can order your business cards & referral cards from our licensed vendor: www.spbusinesscenter.com.


FREQUENTLY ASKED QUESTIONSXÅÅtContinued…The Youngevity Back Office contains all of your data (volumes, downline, auto‐ship, etc). You can also order through your Youngevity Back Office particularly if you are looking for a Youngevity product that you cannot find in the EMMA

Who do I contact for technical support with EMMA? Please email [email protected]. While we endeavor to respond as quickly as possible, it could be the next business day b f iproduct that you cannot find in the EMMA

shopping cart. (all YNG items are available by sku in EMMA)

Why do the data fields in EMMA (volume, new Entrepreneurs, etc) contain zeros?Thi i f ti i t l t d i EMMA Y

before you receive a response.

How long will the $10 EMMA introductory special last? We will hold to the introductory special rate until Phase III developments are complete which will include

This information is not populated in EMMA You can acccess your volume/enrollment /order/downline information in your Youngevity Back Office. To do so from EMMA, click on WEBTOOLS, then BACK OFFICE for immediate access to your Youngevity Back Office.

online entry of Lifestyle Parties.

I’m already a Soul Purpose Entrepreneur, how do I subscribe to EMMA? Simply go to www.soulpurpose.net and log in with your ID # and password. Click on any

What information will I find in the Youngevity Back Office?The Youngevity Back Office provides access to the following information and functions:

Genealogy (your team of business t )

brown tab and the system will prompt you through the enrollment process.

Are subscriptions based on a calendar month or 30‐days? You will be charged on the same day each month. For example: If you

partners)Volume (individual and team)Auto‐Ship (set up and manage your monthly auto‐ship)Commissions (view your commission statements and history)Orders (view and track personal team and

subscribe 5/28, you’ll be automatically charged the 28th of each month until you cancel in writing to [email protected].

What if I don’t want to subscribe to EMMA? You can still access the basic features Orders (view and track personal, team and

your customer orders)Profile (make permanent updates your personal data, shipping address, email address, etc.)


of EMMA to:Enroll new business partnersPlace wholesale ordersAccess the Youngevity Back Office

FREQUENTLY ASKED QUESTIONSXÅÅtWhen will Lifestyle Parties be processed online? We are working to announce online party entry at Conference, March 2011!

D E t till t 1 th FREE

CORPORATE EMAILSHelp, I no longer receive corporate emails, how do I get back on the list? Most likely someone you forwarded one of our emails to clicked the unsubscribe link whichDo new Entrepreneurs still get 1 month FREE on

EMMA? Yes! Their EMMA account is set up during the enrollment process. At the end of their 30‐day FREE trial, they will automatically be charged on the card used for enrollment for their $10 monthly fee until cancelled by email: [email protected]. Th dit d b h d i th fil

emails to clicked the unsubscribe link which actually unsubscribed you from the service. To prevent this from happening, just delete the link on any forwards.

To get back on the list, do the following:

The credit card can be changed in the profile.

How do I update my name and contact information that displays on my personal website? Log into your EMMA account, click on PERSONAL WEBSITE, PAGE LIST, then EDIT YOUR INFO

First, go to the last email you did receive from us and click the “update profile/email address” link. It will allow you to re‐subscribe. (If you don’t still have one of our emails, go to SOULPURPOSE.COM and subscribe to the email list.) Then send an email with your registered

(some templates have red edit buttons). Keep in mind that this only changes the information that displays on your personal website.

How do I permanently update my contact information for shipping, email address, name

email to [email protected] and you’ll be added back into the Entrepreneur’s list.

Secondly, if you’ve changed your email address, go into the Youngevity Back Office and update your profile We routinely download a freshinformation for shipping, email address, name

change, etc? For permanent changes to your account information, please update your PROFILE in your Youngevity Back Office. EMMA pulls information from the Youngevity system at regular intervals throughout the day. Note: Currently, the only things which are permanently updated through the EMMA profile are

your profile. We routinely download a fresh list to keep the file updated.

When I receive a corporate email from [email protected], it’s blank.


permanently updated through the EMMA profile are your EMMA Password and credit card for your $10 subscription fee.

Please ensure that your email software is set to display HTML (not plain text) and also to automatically download images. We’ve also added a link to view the email via the web at the top of all communications.

INFORMATIONAL & TRAININGUÄÉzzGO TO SOULPURPOSE.COM, CLICK “ENTREPRENEUR PORTAL”, THEN CLICK “BLOG” which will take you to:which will take you to: WWW.SOULPURPOSE‐NEWS.BLOGSPOT.COM

WWW.SOULPURPOSE‐NEWS.BLOGSPOT.COMYour source for corporate news!!! Information, motivation, training, incentives and more…this is the place to get it.

As soon as you enroll a new business partner, make sure they are aware of this blog for initial training and ongoing information.


INTRANET SITE

GO TO SOULPURPOSE.COM, CLICK “ENTREPRENEUR PORTAL”, THEN CLICK “INTRANET” which will take you to www.soulpurpurpose.webexone.com.

The Soul Purpose Intranet Site is a tremendous corporate f i f i b h b i dresource for information about the business, products,

compensation plan, lifestyle parties and so much more!

HTTP://SOULPURPOSE.WEBEXONE.COMTo access the site you DO NOT NEED A USERNAME AND PASSWORD, just click the “ENTER AS A GUEST” link on the login page Once you have gained access you’ll see the followingpage. Once you have gained access, you ll see the following sections on the home page.

ANNOUNCEMENTSThis is a section where important informational is posted.

NAVIGATION LINKS ON THE LEFTNAVIGATION LINKS ON THE LEFT

DOCUMENTS – A current list of organizational folders for all the documents on the site. Start by reviewing the documents in the Getting Started , Lifestyle Party , & Customer Service folders.EVENTS – This is a quick link to access the most current listing of Soul Purpose events.SP CORP – A quick link to the corporate website, www.soulpurpose.com.YNG BACK OFFICE – A quick link to access the Youngevity Back Office. Enter your ID and password.

WHAT’S NEWThis section displays a convenient recap of what files have been recently uploaded. Just by clicking on the document link, you can have immediate access to the document. The documents will stay on this list for approximately 30 days as a convenience, but they continue to be available in the appropriate file until removed by corporate.

Initially, you’ll want to review what is in each folder just so you know where to find everything. Then, download only what you need when you need it. Thereafter, it’s recommended that you visit the intranet site at least twice a week, so you can keep current with new postings.


MARKETING & ADVERTISING TOOLSProvided by licensed vendors of Soul Purpose. Please direct all customer service, order‐related questions to the appropriate company.

WWWSPBUSINESSCENTER COMOn this site you will be able to order:

•business cards•personalized labels

WWW.SPBUSINESSCENTER.COM

pe so a ed abe s•lead boxes•tabletop signs•4‐color handouts•& much more!!!!

WWW.SOULPURPOSELOGOWEAR.COM

On this site you will be able to order:

•T shirts•T‐shirts•Caps•Padfolios•Aprons•Tote Bags•Computer Bags•& much more!!!!


Documents

SPM143c - TECHNOLOGICAL RESOURCES OVERVIEW