Spiro Tromboukis180 West Kathleen Drive, Des Plaines, IL 60016

847-331-5493 strombou@gmail.com

SUMMARYAn IT leader with over 20 years of technical experience who has successfully worked on many large projects and always delivered ahead of schedule and under budget. My greatest strength is the ability to build relationships internal and external to organizations and can effectively communicate with all level in an organization. My goal is to join an organization where I can use my people skills and my technical knowledge to improve processes, build better relationships with the different business units and continue improving on the long-term goals needed for an organization to stay ahead of their competition. SKILLS PROFILEEffective & Efficient Communication, Information Security, Audit, Risk Management, Regulatory & Compliance (SOX, PCI), Organizational Development, Partnership, Global Delivery, Relationship Management, Governance, Change Management, Vendor Management, Customer Focus and Service, Financial Forecast, Budget Management, Technology Architecture, Integration Strategy, Employee Coaching and Development.PROFESSIONAL EXPERIENCEKraft Foods March 2016 - PresentChicago, ILApplication Test Project Manager

Managed a 2MIL contract for a vendor to come on board and test all the applications being migrated from one data center to another

Worked with Dynatrace to install the APM utility in our organization as a proof of concept

Worked as a SME for identifying application issues using Dynatrace and with the help of a consultant from Dynatrace who is assigned to assist me

Managing multi vendors to make sure applications are being properly migrated and proper testing is done to ensure proper operations

Responsible for holding stake holder meetings to discuss project status and any issues and risks that are associated with the project

Part of a 9.7MIL project to build out the new data center prior to migrating data

United Airlines Nov 2015 – March 2016Elk Grove, ILProject Engineer

Worked with business units to help them find the best and most secure solutions for migrating their applications from a Data Center that is being decommissioned.

Provide end user training on migration processes and security vulnerabilities associated with securing sensitive data

Managed an 8.5MIL budget for a data center expansion design to handle application growth for at risk critical applications

AON Hewitt May 2014 – June 2015Lincolnshire, ILUNIX Operations Manager

Partners with offshore manager to ensure offshore support and delivery is consistent and effective by leveraging the Aon Hewitt interaction model. Monitor overall effectiveness of offshore delivery and drive continuous improvement across the team.

Monitor metrics and drives continuous infrastructure and application improvement efforts across team.

Gathers and analyzes business needs and requirements. Provides or suggests multiple solutions within and outside my area of expertise to meet needs.

Stays closely connected with key business leaders to ensure that our solutions are meeting the business needs. Develops and builds relationships with other infrastructure leaders and key business leaders to ensure the best delivery service to our clients.

Provides mentoring, coaching and helps grow senior and junior team members.

Allstate Insurance Company June 1999 – May 2014Northbrook, ILApplication Test Manager Jan 2013 - May 2014

Established standard policies, processes and procedures across the business areas to ensure the codes are deployed efficiently and the defects are addressed in a timely manner.

Effectively communicates the statuses of critical defects to the senior leadership teams and provides feedback and recommendations on long term solutions.

Improved processes on the testing organization but using the Six Sigma methodologies.

Leveraged industry best practices and collaborated with various business partners to execute initiatives within scope, schedule and budget.

Reviewed the financial forecasts to make sure all the release testing fell within budget by collaborating with the deployment teams.

Oversaw the day to day operations of the lab manager and the Quality Control Coordinators to make sure all the defects are being addressed within SLA and the testers have the test machines available to test.

Reduced the physical lab machines by 20% allowing the lab space to be freed and repurposed.

Network Service Manager / F5 Aug 2011 - Jan 2013

Established and maintained an effective network fulfillment team and staffing model that met the needs of the organization and provided strategies for continuous development and individual growth.

Team lead for the deployment, installation, administration and maintenance of LAN and WAN technologies as well as F5 implementations.

Sought opportunities to increase internal client satisfaction and deepened client relationships.

Responsible for creating a budget for 2013 to address the projects that needed to be accomplished, ensuring the stabilization and most efficient usage of the F5 equipment.

Oversaw the budget for employees and equipment. Managed a global staff of 6 employees to make sure we had coverage across

all shifts.Sr. Service Engineer/Server Deployment Jan 2008 - Aug 2011

• Created an expense plan for the deployment of equipment to the new data center.

• Met with different business areas and leaders to design technical solutions for their applications while following all budget requirements.

• Directed a global staff who performed server builds by providing them with training, documentation, processes and 24x7 support for any complex issues.

• Acted as the technical deployment lead for deploying over 3000 Windows and UNIX servers to a newly built data center.

• Technical lead for shutting down two data centers and ensuring all the budget requirements were met.

Sr. Service Engineer/Server Repair Sep 2004 - Jan 2008 Participate in development of architectural strategy, including technology

standardization and modernization. Developed design standards and guidelines for server naming convention

and the automated unattended operating system installation. Worked with development groups to insure implementation of Standards. Acted as deployment lead for a new Data Center by ensuring proper Unix and

Windows server builds and deployments. Evaluated, tested and provided recommendations for server equipment. Performed various special projects within the Information Technology Group

as assigned.LAN Administrator- Network/Security Jun 1999 - Sep 2004

Resolved user connectivity issues. Designed security standards for users to login to the networks and access

shared documents. Trained and mentored other team members. Worked with architecture groups to design a secure environment for teams in

the organization to safeguard their data. Worked as a migration lead for merging technologies into the organization.

PAST ACTIVITIES Founder and President of Allstate Veterans Group. Member of Illinois Diversity Council. Member of Association of Information Technology Professionals (AITP)

MILITARYIllinois Army National Guard/ SGT Retired Feb 1987 – Dec 2008Chicago, IL

EDUCATIONBachelors of Science | 2013 | Northwestern UniversityMajor: Leadership and organizational behaviorAssociates | 1993 | DeVry Technical InstituteMajor: Applied Science in Electronics

TRAININGCertified Ethical Hacker (CEH) | 31 AUG 2016 – 28 SEP 2016 | New HorizonsProject Manager Professional (PMP) | 29 MAY 2016 – 28 JUL 2016 | New Horizons