Embed Size (px)
Citation preview
Date: 12-13 June 2014 Venue: Melbourne Convention Centre, 1 Convention Centre Place, South Wharf
Speaking the Language of CALD Community
through the Evergreen College
• Amar Varsani, ILC MACS, WA • Theresa Kwok & Jillian Pan, Chung Wah Community and Aged Care, WA
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
• Bullet number 1
• Bullet number 2
• Bullet 3
Slide Title
Our Services
• Assistive Equipment
• Noah’s Ark Toy Library
• ILC Tech
• ILC Hire
• Occupational Therapy
Driver Assessment
• Grants & Equipment
Funding
• Respite & Carelink
• Home & Community Care
Regional Assessment
• ILC Multicultural Aged
Care service – PICA C
WA
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
ILC Multicultural Aged Care Service -Partners in culturally appropriate care organisation (PICAC) WA
ILC MACS as PICAC WA
Aged care providers
CaLD Communities
DSS
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
• Bullet number 1
• Bullet number 2
• Bullet 3
Slide Title Building community capacity
with
Chung Wah
Community and Aged Care WA
Chung Wah Community and Aged Care
“A Better Community for All”
www.chungwahcac.org.au
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Services to the Asian seniors and CALD
communities since 1984 through:
• Community engagement
• Go beyond funding programs
• Linking roles with wider communities
• Community involvement through volunteers
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Our Means to “A Better Community for All”
• Bilingual staff, support workers and volunteers
• Trilingual Media resources eg. newsletter, website,
radio, magazine and etc.
• Community celebrations and events
• Embrace CALD communities with the wider Australian
communities
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Our Wellness Journey through
Evergreen College
Background Preparation Implemen
tation Outcomes
Lessons Learned
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Background:
what do we know about our seniors and communities?
Original Destination
• Language
• Social network
• Traditional values
‘Filial Piety’ - to challenge
Value of Saving - to freshening
pursuing Education- to reinforce
Migrated to Australia
at an older age
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Preparation: how do we embrace our seniors and
communities with the ‘Wellness concept’
“Wellness” in CALD language “Wellness” in HACC language
Speak the Same Language through
Continuous Education
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Preparation:
Why do we name it ‘Evergreen College’?
Language
Social network
The ‘good’ values
‘Wellness’ in CALD language = Evergreen College
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Implementing Evergreen College
• 5 Wellbeing Dimensions
Character
Intellectual
Physical
Social
aesthetic
• Evergreen College survey - Core / Selective Units
• Volunteer involvement
• Tools development
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
“I never thought I was able to get my first certificate in my 80th. ”
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Implementing Evergreen College
• Stage 1: Evergreen College at Day Centre
Commenced in August 2012
Pursue individual knowledge and skills through culturally appropriate
interest groups
more than 200 enrolments
• Stage 2: Evergreen College in Community
Commenced May 2013
Reconnect individuals with their communities in culturally
appropriate small groups
More than 250 participants in one year
• Stage 3: Evergreen College at Home
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
• Photo
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Testimonials of Evergreen College
• “This was the most enjoyable English lesson I have ever taught.
They (old folks) are so passionate (about learning). Some of them
had close to zero knowledge but they just copied my notes alphabet
by alphabet and tried to practice it with their classmates. ”
Grace (volunteer)
• “It is much more interesting to learn in a group rather than by myself.
Maybe I would not be able to pick it (calligraphy) up, but I am so
happy now. I want to learn more: computer, cooking, everything!”
Sun Fang ZHAO (customer, 90 years old)
• “(Evergreen College) brings us to places where we used to go. We
haven’t been able to come here as we no longer drive. It makes us
feel ageing is not so frightened as we thought” –
Mr & Mrs Tan (customer and primary carer, 84 & 81 years old)
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Lessons learned from Evergreen College
Speak the same language
A two way conversation
Know your customers
and communities
A process of continuous
improvement
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Have a taste of Evergreen College !
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
Presented at the Cultural Diversity in Ageing 2014 Conference: Shaping Inclusive
Services, 12-13 June 2014
