SoMeBizLife Conference 2012 - Doylestown Dog Park Presentation

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    Doylestown Dog ParkSocial Media for Nonprofits

    SoMeBizLife Conference 2012

    @dtowndogpark

    @sanoagency

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    About Kelcey & Joe

    Joseph Simek is the cofounder of Sano Agency, a

    Doylestown-based company specializing in digital

    media consulting and WordPress web design. He

    has volunteered with the Friends Of Doylestown

    Dog Park since its inception.

    Kelcey Meadows-Lucas is the Volunteer Fundraising

    Chair For Doylestown Dog Park. Kelcey works as the

    Director of Philanthropy for Pennsylvania and New

    Jersey at The Humane Society of the United States.

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    Isn'tit wonderful that none ofus need wait a moment before

    starting to change the world.

    -Anne Frank(1929 1945)

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    About You!

    Raise your hands if you work for a non-profit Raise your hands if you handle the social media for your

    nonprofit

    Raise your hand if you consider yourself a Social Media Expert(or Beginner)

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    All Volunteer Effort

    Never doubt that a small group of thoughtful,

    committed citizens can change the world;

    indeed, it's the only thing that ever has.

    - Margaret Mead

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    Where We Stand (May 2012) Money Raised: $150,000+

    The People: 3 main drivers, 10-person core committee, 30-

    person core volunteer, 150-person group of regular event

    attenders, Community Sign up of 1,500

    Facebook Page Likes: 1,350+

    Twitter Followers: 800+

    Construction began in March 2012 and we hope to open the

    park this summer!

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    Doylestown Dog Park

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    Doylestown Dog Park

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    Keys To Success

    1. Targeted Demographic

    2. Grassroots Campaigning - Building A Constituency & Supportfrom our Community and Decision Makers

    3. Transparency4. Long-term Engagement - Attracting members

    5. Crowdsourcing

    6. Multi-level Fundraising Plan - Friend-raisers, Fundraisers,Creating Donor Strategies and Naming Opportunities for

    Community Projects

    7. Acknowledgement

    8. Consistency

    9. Personal Attachment

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    Targeted Demographic

    The Dog Parks Fundraising Demographic was identified fairly easily, but

    the committees success of raising money underscores the importance

    of properly defining a demographic.

    INDIVIDUALS

    First Tier Doylestown Residents

    Second Tier Dog Owners

    Third Tier People with disposable income: DINKs (Double

    Income No Kids), empty nesters with dogs, gay couples,

    families who want new exercise opportunity

    BUSINESS

    First Tier Doylestown Businesses

    Second Tier Animal or Dog Related

    Third Tier Ability to Donate Money and In-Kind Services

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    DogographicsIts time to include dogs (and animals) into your fundraising efforts

    There are 78.2 million dogs in the U.S., according to the

    American Pet Products Association, one dog for every four

    people. In 1988, the first year the survey was conducted, 56% of

    U.S. households owned a pet as compared to 62% in 2012.

    Total U.S. Pet Industry ExpendituresYear Billion

    2011 $50.96

    2004 $34.4

    1994 $17

    Pet Calculator via AVMA.org Doylestown Borough has:

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    Dogographics

    Socks (full name: Sockington, The Most Popular Cat on Twitter

    @Sockington) (http://www.sockington.org/) described by his

    owner as having the attention span of a weathervane, has

    1,439,104 followers on Twitter.

    Indeed, Socks, along with nine other animals, are listed byMashable as having more social media fans than many major

    media outlets (http://mashable.com/2011/07/12/animals-social-

    media/).

    1 in 10 Pets have a social profile on Facebook, Twitter, andYoutube, according to a recent study done by PetPlan (pet

    insurance company)

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    Dogographics

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    Grassroots Campaigning

    Started with a website on a banner, business cards and sign up sheets Tabled every First Friday, Concert in the Park and every event we could

    Sign up sheets turned into a email list, which then turned into Facebook

    page invitations & event invites to build community support.

    We are entirely privately funded. We knew we would need to build a

    large base of supporters to get political approval for a dog park and to

    raise the funds to build it.

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    Social

    Tactic

    The Power of WordPress!

    Inexpensive

    No Web Designers Allow For Fast Communication and Changes

    Blogging Format Combined With A Traditional Website Layout

    Integrates With All Social Networks

    Fantastic Search Engine Optimization Subscribe via Email not everyone uses social media

    Scalable

    How much did Doylestown Dog Park spend

    on its website?

    Website As Blog

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    DoylestownDogPark.com

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    Transparency

    From the earliest stages of the Dog Park Committee, every meeting,event, decision, or news item was posted on our social networks and the

    website. Decisions were only made at meetings!

    Were

    Approved!Social Media allowed for

    REALTIME

    updates from meetings!

    Transparency = Engagement & Loyalty

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    Approval!

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    Social

    Tactic

    Document Sharing

    The Power of Scribd.com!

    Free

    Allows For Embeddable Documents Of Any Kinds

    Great For SEO Documents are searchable

    Sharing Functionality Built In (Volunteers could print on own)

    How do we share presentations and

    important documents with our constituency?

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    Long Term Engagement

    Multiple CREATIVE EVENTS allow us to engage our growing constituency:

    Created Buzz On and Offline

    Utilized Our Growing Social Media Network

    Partnered With Local Businesses

    Gave Other Businesses Incentive To Partner With Us

    Allowed us to accept smaller donations

    Our largest donor ($50,000) attended every

    event before APPROACHING US about donating!

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    Friend-Raisers & FUNdraisers

    Invited to have fundraising booths at about 10 different eventsthat others organized (P & A Puppy Fair, Bark for Life, AnimalLifeline Puppy Paws at Puck, Doylestown Arts Fest, A-Day, etc.)

    Over the course of 3 years, we organized about 30 individualfundraising events PLUS March Muttness which had 10 eventsand 10 percentage of promotions during the month ofMarch

    Events are a LOT of work, usually for NOT a lot of money, butthey are worth it because they help build awareness, aconstituency and momentum for your cause.

    We used flyers, press releases and email newsletters, but wereally drove fundraising with social media.

    Be Creative and Accessible!

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    Types Of Events Bark About the Park Community Presentations

    Township Presentations

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    Yappy Hours

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    Doggie Ice Cream Social

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    March Muttness

    In March of 2011, after 2 years of hard work and meetings

    with Township and County officials, we got approval to use 3

    acres of County land leased to the Township. We knew that

    we were going to be presenting to get final approval from the

    Township in March, so we organized a month long awareness

    and fundraising campaign called March Muttness.

    Up until this point, none of our fundraisers had made a ton of

    money (Anywhere from $100 to $1000) because they were

    really more of Friend-raisers to build awareness andcommunity support of the dog park. Now that we had a plan

    and approval to go for it, the REAL fundraising could begin!

    We raised over $5,000 during March Muttness!

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    The Dog Park is Everywhere! Screen shot of life on the leash pic with all the paws in the

    side window

    http://www.facebook.com/photo.php?fbid=1015012788243868

    0&set=a.10150110250748680.294011.115845948679&type=3&

    theater

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    March Muttness

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    Share Interactions

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    Tweetup & More

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    Multi-Level Fundraising Plan

    We had a lot of community support and wanted to give

    people a wide variety of ways to support the park. We

    developed our Dog Park Partners program and did all we

    could to push that message out into the community.

    In-Kind Services and Materials

    Dog Park Partners

    Bricks & Pavers

    .

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    Bricks & Pavers

    Through social media, we drove people to public tabling events where we

    collected Brick and Paver orders. This was a HUGE success and that is when

    we really felt the power of social media. WE DID NOT SEND A MAILING!

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    Dog Park Partners

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    In Kind Services & Materials

    Add pdf of in kind gifts form

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    Acknowledgement

    Twitter and Facebook

    mentions and tagging

    Email Thank Yous linking to

    supporter websites

    All Partners and Supports

    posted on website

    Both on blog posts andsupport page

    Edited Featured Likes

    only people who donated

    money and services

    THX.

    Both individual donors and business donors were acknowledged for

    their contributions.

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    Social

    Tactic

    Mentions & Tagging

    The Power of Location-

    Based Tagging! Easy to do

    Can include photos

    Promotes Engagement

    Supports and Gives

    Exposure To Your

    Partners

    Can Help Drive

    Awareness Of Future

    Events

    Is there anything businesses like more than

    positive exposure?

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    Creating Urgency

    Social Media allowed us to create a sense of urgency through

    mini-campaigns and deadlines

    Money for building

    Money for extra expenses

    Donations for acknowledgement (prior to opening)

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    CrowdsourcingSocial

    Tactic

    The Power of Feedback

    via Facebook Polls!

    Allows voting on specific

    items (New Logo, T-shirt

    Orders, Name Fire

    hydrant, etc.)

    Shareable

    Included in every

    Facebook Business Page

    Asked people to upload

    photos to our page

    What does our constituency think?

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    ConsistencyThe team was very vigilant in

    posting on the blog and socialsites!

    Consistent messaging allchannels

    Used cross-posting to updateTwitter from Facebook (butstill engaged directly onTwitter)

    Posted related material, ifthere was no Dog Park News,to maintain engagement

    Share something fromanother non-profits

    Upload as our own, but givecredit, and take advantage ofshares

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    Personal Attachment

    Social Media works best on an individual level, and Kelcey

    became the personal voice for the dog park.

    Single voice provide consistency

    Tweeted from animal events she attended with her other job

    Other team members still had access to profiles

    Did not start multiple profiles we couldnt support

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    Whats next?

    Well, there was a really cool dog beach Patches enjoyed in

    Maryland ;)

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    Join us June 30 -- Pup Crawl! Our 2nd Annual Dog Days of Summer Pub Crawl is Saturday

    June 30!

    Last year we raised over $5,000 by selling Bricks and Pavers,

    T-shirt Sales, & Percentage of Donations by bars

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    Connect with us! DoylestownDogPark.com

    @dtowndogpark

    Facebook.com/DoylestownDogPark

    [email protected]

    SanoAgency.com

    @sanoagency

    Facebook.com/SanoAgency

    [email protected]

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