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Happy employees enjoy or appreciate their job, but don’t have a clear grasp or connection to their duties and therefore are not as productive as they could be.
Disengaged employees are neither satisfied with the work they do, nor are they a productive member of the organization. And their attitude can be highly contagious
Productive employees are
hard working, but their views often
don’t align with the organization’s and therefore do not get personal
satisfaction out of the work they do.
Engaged employees
contribute to the organization’s
success and get great personal
satisfaction out of doing it.
Emp
loye
e’s Satisfactio
n In
The
ir Ro
le
Employee’s Contribution to Company Success
Engaged Happy
Disengaged Productive
YOUR COMPANY HAS FOUR TYPES OF EMPLOYEES
15% Disengaged
11% Productive
10% Happy
63% Engaged
1/3 “Disengaged”
Leave 17%
“Productive” Leave
1 in 10 “Happy” Leaves
3% “Engaged”
Leave
Probably Staying Within 12 Months
½ “Disengaged” Might Leave ½
“Productive” Might Leave
40% “Happy”
Might Leave
¼ “Engaged”
Might Leave
SO WHAT’S THE WORST CASE SCENARIO IF I DON’T ADDRESS ENGAGEMENT?
You could lose up to
80% of your
disengaged employees
within a year.
No. High turnover means high cost. Many disengaged employees can become
engaged through proper training and motivation. This is a much more cost-
effective solution than rehiring.
They should. Even if the majority of disengaged leave, 20% stay. These
employees can turn “happy” or “productive” employees into disengaged
employees if you don’t address them.
The difference between productive and engaged employees is often an allocation of resources. Focusing on these hard workers by providing them will more support and making the job they do important to them can make a big difference.
Many “happy” employees are new to the company or the position and don’t have a grasp on their purpose. These are good employees that can be trained to be fully engaged; they just need some direction.
Isn’t that good? Don’t I want them to
leave?
But HR doesn’t have time to focus
on motivation.
You could lose more than half
of your “happy” or
“productive” employees
within a year.
You could still lose a quarter of
your engaged
employees
25% of engaged employees don’t intend to leave, they are just open to the possibility. That means
higher pay or better benefits could lure them away even if they are perfectly happy where they are.
Replacing employees is expensive. Replacing engaged employees is expensive and difficult.
Just like you must always be competing for business, you must always be competing to keep
your great employees.
But why would they
leave?
But I can’t afford to offer
better benefits.
HOW MANY ENGAGED EMPLOYEES DO I HAVE?
In a 100 EE company, 63 of your employees are engaged
HOW MANY EMPLOYEES WILL I LOSE?
In a 100 EE company, 10 EEs are planning on leaving within a year.
½ of these are disengaged.
HOW MANY EMPLOYEES COULD I LOSE?
In a 100 EE company, only 58 EEs are positive they are
staying for at least one year.
Definitely Staying For At Least 12
Months
PEOs give your HR team the time and resources to hire the right
people and train them properly so they can avoid becoming
disengaged. For those who are unwilling to be coached, PEOs
offer compliance expertise With regard to terminating
employees
PEOs turn paper pushers into strategic planners. Strategic HR
planning links HR management to the organization’s strategic plan. By
giving meaningful roles to “productive” employees and
clear direction to “happy” employees you will have more
engagement and higher retention.
Source:
“Employee Engagement Research Update - 2013”
http://www.blessingwhite.com/content/reports/BlessingWhite_Employee_Engagement_Research_Report_2013.pdf
Even fully engaged employees can be lured away by big companies
offering better benefits. PEOs allow small companies to remain
competitive with “employee pooling.” Through the buying
power of a PEO, small businesses can offer excellent benefit packages
at an affordable cost.