Software Instruction Manual€¦ · Chapter One1 1.0 Introduction and Installation 3 Chapter 1 † Introduction and Installation The Quantum Commander is a comprehensive communications

© 2010, 2016 Bogen Communications, Inc.All rights reserved.

54-2164-01R 1609*Latest Quantum documentation available at:http://www.bogen-es.com/quantum/quantumLogin/(Secure Dealer Login Required)

Sof tware Ins t ruc t ion Manual

Specifications subject to change without notice.

Software version 1.3.0 and higher unless superseded*

T h i s p a g e l e f t i n t e n t i o n a l l y b l a n k

Q u a n t u m C o m m a n d e r T a b l e o f C o n t e n t s

1.1 Product Description and Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 31.2 Understanding System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 31.3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 3

1.0 In t roduc t ion and Ins ta l la t ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3

2.0 Creat ing a Quantum Fac i l i ty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5

2.1 Installing the Primary Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 52.2 Establishing Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 62.3 Configuring the Processor Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 62.3.1 Steps for Configuring the Processor Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 62.3.2 Communicating Within a Quantum Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 92.4 Upgrading from Multicom to Quantum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 9

4.1 Defining System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 134.1.1 Accessing System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 134.1.2 Modifying System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 164.2 Configuring Zone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 164.2.1 Specifying Zone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 164.2.2 Modifying Zone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 174.2.3 Deleting Zone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 174.3 Defining Schedule Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 174.3.1 Creating Daily Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 194.3.2 Assigning Daily Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 194.3.3 Defining Holiday Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 204.3.4 Copying Schedule Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 204.3.5 Overriding Daily Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 214.3.6 Modifying Schedule Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 214.3.7 Deleting Schedule Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 224.4 Defining Administrative Group Assignments . . . . . . . . . . . . . . . . . . . . . . . . .Page 224.5 Defining Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 234.5.1 Creating and Modifying CoS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 254.6 Understanding Neighbor Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 264.6.1 Creating Neighbor Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 274.6.2 Modifying or Deleting Neighbor Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 27

3.0 Access ing Quantum Commander . . . . . . . . . . . . . . . . . . . . Page 11

3.1 Understanding User Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 113.2 Accessing the Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 11

4.0 Spec i fy ing Fac i l i ty In format ion . . . . . . . . . . . . . . . . . . . . . . Page 13

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5.1 Understanding QSPC1 Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 295.1.1 Configuring Additional QSPC1 Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 315.1.2 Deleting QSPC1 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 315.2 Defining Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 315.2.1 Configuring Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 325.2.2 Excluding Paging Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 355.2.3 Copying Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 355.2.4 Deleting Station Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 35

5.0 Conf igur ing the QSPC1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 29

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6.1 Downloading Information to the Quantum Commander . . . . . . . . . . . . . . . . . . .Page 376.1.1 Downloading Software - Single Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 386.1.2 Downloading Software - All Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 386.1.2.1 Programming a VoIP Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 396.1.3 Downloading Announcement Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 396.1.4 Downloading Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 406.2 Running Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 416.3 Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 426.3.1 Performing a System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 426.3.2 Backing Up Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 426.3.3 Backing Up Emergency Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 436.4 Restoring Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 436.4.1 Restoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 436.4.2 Restoring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 446.4.3 Restoring Emergency Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 446.5 Unconfigure Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 44

6.0 Us ing Sys tem Too ls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 37

7.1 Selecting Tones and Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 467.2 Audio Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 477.3 Configuring Input Relay Closures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 487.4 Configuring External Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 487.5 Configuring Media Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 497.6 Arming/Disarming Security Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 507.7 Outside Line Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 517.8 Call Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 51

7.0 Access ing Admin is t ra t ive Func t ions . . . . . . . . . . . . . . . . Page 45

8.1 Adding Login IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 538.2 Deleting Login IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 548.3 Changing User Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Page 54

List of Figures and Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 57

8.0 Conf igur ing Account In format ion . . . . . . . . . . . . . . . . . . . . . Page 53

9.0 Creat ing a Sys tem Repor t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 56-57

1C h a p t e r O n e 1.0 I n t r o d u c t i o n a n d I n s t a l l a t i o n

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The Quantum Commander is a comprehensive communications networksolution. With its flexible, easy-to-use IP-based software, the Quantumapplication interface enables quick and efficient networking and pro-gramming of Multicom second-generation administrative communica-tion systems. Quantum simplifies routine network communications,enabling intra- and inter-facility connections by linking administrativeand staff locations within a single building, between multiple buildingsites, throughout a school campus or across an entire school district.

With the Quantum Commander, you can:

• Control facility bell schedules, announcements, and alarm tones fromthe easy-to-use browser-based interface.

• Interconnect and communicate between multiple Quantum systemswithin a building, campus or district.

• Download software updates and administrative announcements to theQuantum system and distribute the information to the rest of the facilityor facilities. Announcements are recorded as A-law files and down-loaded to the Quantum Commander.

• Test Quantum components, including analog, station and telephonecards.

1.2 Unders tanding Sys tem Requi rements

To configure and operate the Quantum Commander, the network must meet the system require-ments outlined below.

Software RequirementsThe minimum operating system and software requirements that your PC system needs to run,configure and maintain the Quantum network include:

• Internet Explorer® 8 or higher• Java™ Runtime Environment (JRE) version 1.8.0_25 or higher• High-speed Ethernet 10/100 connection

NOTE: All nodes must be on the same network and firewalls can not exist between nodes. To accessQuantum remotely (from a different network), see your Network Administrator for access instructions.

1.3 Get t ing He lp

If you need help while installing or operating the Bogen Quantum Multicom IP, call TechnicalSupport at 1-800-999-2809, option 2, Monday through Friday, 8:30 am through 5:30 pmEastern Time Zone. Or, send e-mail to: [email protected].

1.1 Produc t Descr ip t ion and Over v iew

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2C h a p t e r T w o 2.0 C r e a t i n g a Q u a n t u m F a c i l i t y

Quantum enables intra- and inter-facility communication between twoor more Quantum System Processor Cards (QSPC1). With IP-basedcommunication software, Quantum provides simple and securevirtual networking, simplifying both routine and non-routine schedulingand administrative functions.

Each facility can consist of one primary, one secondary and up to 73normal systems or nodes (75 total). The primary identifies the QSPC1that acts as the access point for all programming changes. Thesecondary acts as backup to the primary, assuming the role of theprogramming interface if the original primary is out of service, with theremaining QSPC1 cards designated as normal systems.

Quantum also identifies each system with a node number. The primarysystem is one (1), the secondary is two (2), and each normal QSPC1 willfollow in order of creation. A node identifies one QSPC1 processorboard. The board can be installed in a max. 240-station rack, max.120-station rack or wall mount, or max. 48-station compact rack system.

2.1 Instal l ing the Pr imar y Processor Card

The primary processor card contains the microprocessor, Network Interface with 12 DSP channels[8 voice channels and 4 channels for tone generation] memory, system clock, and widebandchannel for audio distribution. The system requires at least one processor card regardless ofsystem capacity. The primary processor card is installed in the first position of the card frame.

Figure 2-1: Quantum Processor Card

5.0V

STATUS

DIAGNOSTICS

RESET

10/100 MBPS

ETHERNET

SPEED:ON: 100 MBPSOFF: 10 MBPS

ACTIVITY

10/100 MBPSETHERNET

SPEED:ON: 100 MBPS

OFF: 10 MBS

ACTIVITY

MC DIAGNOSTICS1.6V1.5V

3.3V1.8V

MC STATUS

J17: FACTORY USE ONLY(DEFAULT 2-3 SHORTED)

J1: FACTORY USE ONLY(DEFAULT 1-2 SHORTED)

3V BATTERY(CR2032)

NETWORK

DE-BUGPORT

(FOR INTERNALCONFIG.)

NOTE: See Section 2.3.1, Steps for Configuring the Processor Cards for explanation ofProcessor Card indicators.✍

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2.3 Conf igur ing the Processor CardsEach of the Quantum QSPC1 cards must be configured with basic IP information using a crossoverEthernet connection from the debug port on the QSPC1 to the programming computer. This processapplies to the initial setup of all QSPC1 cards.

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2.2 Establ ishing Network Set t ings

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2.3.1 Steps for Conf igur ing the Processor Cards

To configure the processor cards, follow the process below.

1. Turn the system power OFF and install primary card in slot 1. Then turn power back ON.

2. Connect the Ethernet crossover cable from the DEBUG PORT (lower jack) on the card to thecomputer Ethernet connection port. Wait for card to finish booting-up.

Prior to using the Quantum Commander, change the Windows 7 settings as specified below.

1. From the Start Menu, select the Control Panel option.2. Select Network and Sharing Center.3. Select Change Adapter setting from the left column.4. Double click on the Local Area Connection icon.5. Select Properties.

6. On the Networking tab, scroll down to select the Internet Protocol Version 4 (TCP/IPv4)connection option.

7. Select Properties to display the Internet Protocol (TCP/IP) Properties Screen.8. From the General tab, select the Use The Following IP Address option.9. On the IP address line, type: 10.10.1.XXX where XXX is a number between 002 (2) and 255.

The number 001 is reserved for the card itself.10. On the Subnet mask line, type 255.255.255.0 .11. Leave the Default Gateway field blank.12. Select OK, then select OK on the Local Area Connection Properties.

Your computer is now ready to connect the crossover cable to the debug port on the QSPC1.

NOTE: After completing the programming of the processor cards outlined in Section 2.3, Configuringthe Processor Cards, switch the network connection settings back to the original values.

Windows 7 Settings

Prior to using the Quantum Commander, change the Windows 10 settings as specified below.

1. Right click on the Windows 10 Start button, select Network Connections.2. Double click on the Ethernet icon.3. Select Properties button.

4. On the Networking tab, scroll down to select the Internet Protocol Version 4 (TCP/IPv4)connection option.

5. Select Properties to display the Internet Protocol (TCP/IP) Properties Screen.

6. From the General tab, select the Use The Following IP Address option.

7. On the IP address line, type: 10.10.1.XXX where XXX is a number between 002 (2) and 255.The number 1 is reserved for the debug port on the processor card

8. On the Subnet mask line, type 255.255.255.09. Leave the Default Gateway field blank.10. Select OK, then select OK on the Ethernet Properties.

Your computer is now ready to connect the crossover cable to the debug port on the QSPC1.

NOTE: After completing the programming of the processor cards outlined in Section 2.3, Configuringthe Processor Cards, switch the network connection settings back to the original values.

Windows 10 Settings

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STATUS DIAGNOSTICSSTATE (Green) (Amber)

BOOT-UP* Both STATUS and DIAGNOSTICS cycleON/OFF and boot-up progresses

OPERATIONAL ON OFF

UNCONFIGURED OFF ON(No IP Data Programmed)

BOOT-UP FAILURE OFF OFFor BLINKING or BLINKING

STATUS: indicates operational state of processor, ON steady after boot-up.

DIAGNOSTICS: indicates start-up diagnostics in processor, OFF steady after boot-up.

MC STATUS (Green) / MC DIAGNOSTICS (Amber)

* Boot-Up may take several minutes

For Factory Use Only

Table 2-1: Processor Card Indicators

Processor CardIndicators

3. Access Internet Explorer version 8.0 or higher. Type this address: http://10.10.1.1:8080and select the GO arrow to access the Quantum Commander Login Screen. The specific IPaddress for the debug port is defined at the factory.

4. Move to the User Name field and login using the maintenance User Name and password:

User Name: ______________________ Password: _____________________

The ID and password must be in lowercase and cannot be modified. Select Submit to access theNode configuration screen (see Fig. 2-2, QSPC1 Network Configuration Screen).

10. Select Submit. The system will automatically reset.

11. When the card is finished booting up (the card’s green status light remains ON and the amberdiagnostic light remains OFF), disconnect the Ethernet crossover cable from the primary QSPC1.

12. Follow steps 1 through 11 for the unit’s secondary (QSPC1 2) and normal processor cards.

NOTE: The system IP address must be a static IP address.

NOTE: When adding new or modifying parameters for existing system cards, you must use themaintenance ID and password to program the new card information.

NOTE: If secondary or normal nodes can not communicate with the primary, they will wait for 3minutes before showing online (green status ON and amber OFF).

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7. Enter the System IP, Subnet Mask, Default Gateway, Multicast IP, and Inter-Facility Multicast IPaddresses. The system defaults these fields to blank. These values are required to operate thesystem and are all user-specified. For field definitions, see Figure 2-2, QSPC1 NetworkConfiguration Screen. For valid values, see the network administrator.

8. Select the card type from the drop-down menu. Valid types include Primary, Secondary andNormal cards. The system defaults to Primary.

9. Select the configuration type from the Unit drop-down menu. Valid unit types include RackMount, Wall Mount and Compact Rack Unit. The system defaults to Rack Mount.

Node Configuration

5. Select a Facility Number from the drop-down menu. The system defaults to a value of 1. Facilitiesthat will be communicating with one another must have unique facility numbers. A facility canhave up to 75 nodes or QSPC1 cards.

6. Select a QSPC1 # between 1 and 75 from the drop-down menu. The system defaults to a valueof 1 representing the primary QSPC1. A value of 2 is used for the secondary unit. Specify a value of 3 through 75 for normal units.

NOTE: Be certain that there is ONLY 1 primary and 1 secondary card per facility.✍

Identifies the Quantum facility. The facilitynumber must be unique from other facilitynumbers within a neighbor list. The systemdefaults to 1.

User-defined numerical (1-75) field usedto identify the specific QSPC1. The systemdefaults to a value of 1 which identifiesthe card as the primary. Each QSPC1within a facility must have a uniquenumber.

Identifies the static IP address associatedwith the node.

Identifies how many bits in an octet(s)identify the subnetwork, and how manybits provide room for host addresses. Thesubnet mask is represented in dotteddecimal notation, four numbers (i.e.,decimal octets), each ranging from 000(0) to 255, separated by periods, e.g.255.128.0.0.

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Fig. 2-2: QSPC1 Network Configuration Screen

Facility #

QSPC1#

System IP

SubnetMask

Type

Unit

Identifies the card as a primary, secondary or normal type. The system defaultsto primary. A facility can have one primary, one secondary, and one or morenormal cards. The primary card is responsible for programming access anddissemination. The secondary card acts as backup to the primary card.

Identifies the specific unit type as Rack Mount, Wall Mount or Compact RackUnit. The system defaults to Rack Mount.

NOTE: There is only one multicast per facility, therefore only one page can be performed at a time.✍

Default Gateway

Identifies a group of hosts that have joined a multicast group to enableall-call/zone paging and audio distribution within a facility. The multicast IPmust be the same for all nodes within the facility. Valid Multicast IP valuesinclude 239.XXX.XXX.XXX where XXX is 000 through 254.

Contact the Network Engineer or Network Integrator for Quantum Multicast IPaddresses. If multicast is undefined or is being deployed in a dedicatednetwork, the best practice for private network multicast addressing is to use the239.0.0.0/8 scope. Additionally, multicast best practices recommend avoiding239.0.0.x, 239.0.1.x, and 239.128.1.x address scopes.

Different from the Multicast IP address defined above, the InterFacility MulticastIP address is used for inter-facility all-call paging (see section 4.6, Under-standing Neighbor Lists). Unique facilities use a common Multicast IP addressto enable inter-facility communications.

Multicast IP(Facility)

MulticastAddressing

Considerations

Inter-FacilityMulticast IP

(District)

Specifies the router on the network that serves as an access point to anothernetwork. The default gateway is used when an IP packet's destination addressbelongs to someplace outside the local subnet. Currently, values are all zeroes,representing No Gateway.

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VoIPAll QSPC1 cards within a facility are connected via a single Local Area Network (LAN), and voice callswithin a QSPC1 are completed in standard analog fashion. To address and complete calls betweenQSPC1 cards, the Quantum processor card is equipped with a digital signal processor (DSP) specificallydesigned for VoIP. When an approved VoIP telephone connected directly to the network is used to initi-ate a call or page across multiple nodes, Quantum triggers a Voice over IP (VoIP) call across the LAN. TheVoIP phone must have a static IP address on the network similar to a node programmed through stationconfiguration (see section 5.2.1, Configuring Station Settings).

Quantum uses Real-time Transport Protocol (RTP) for audio and TCP/IP for inter-QSPC1 communica-tion. VoIP works within a facility or between facilities when neighbor lists are configured. (See section4.6, Understanding Neighbor Lists for more detailed information.)

Virtual Private Networks When users require access to Quantum from outside the LAN, the network administrator can establishthis access using a Virtual Private Network (VPN). For successful remote access via a VPN, all nodesmust be on the network. See your network administrator for details.

2.3.2 Communicat ing Within a Quantum Faci l i ty

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Existing Multicom customers can upgrade to a Quantum system quickly and easily by replacing theprocessor card from their existing hardware with the new Quantum processor card. Backwards com-patible with all Multicom 2000 systems, the Quantum processor card seamlessly integrates with theexisting hardware to provide users with new and enhanced networking features. When upgradingfrom a system using Bogen Commander to Quantum, follow the steps below.

1. The Bogen Commander enables you to download previously programmed information from theMulticom unit. The data is downloaded to a specific facility database within the Bogen Commander.To download the facility database information, select the Download from the Multicom option fromthe Tools menu.

NOTE: The PCI must be connected to the Multicom unit prior to downloading facility database informa-tion. For details on connecting to Multicom, refer to section 3.1, Connecting to Multicom 2000 of theBogen Commander Software Instruction Manual.

2. Using the Bogen Commander Create Facility Report option, print a hard copy report of each customer facility database. To create a facility report, refer to section 4.0, Creating a Facility Report, of the Bogen Commander Software Instruction Manual. The report will act as a guidewhen configuring the new system.

3. To complete the upgrade, follow steps 1 through 11 in section 2.3.1, Steps for Configuring theProcessor Cards.

2.4 Upgrading from Mul t icom to Quantum

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3C h a p t e r T h r e e 3.0 A c c e s s i n g Q u a n t u m C o m m a n d e r

Bogen’s Quantum Commander provides for a variety of user-types toaccess, configure and maintain the network, allowing for up to tenunique user ID/ password combinations.

3.2 Access ing the Login Screen

To access Quantum Commander and begin the configuration process, follow the steps below.

1. From your Internet browser, enter the Primary Node IP address as specified on the NodeConfiguration Screen to access the Quantum Commander login screen (Fig. 3-1; see your networkadministrator and Chapter 2, Creating a Quantum Facility for more detailed information).

For example: http:// 192.168.120.160:8080

2. Move to the User Name field and login using a valid User Name and password:

User Name: ______________________ Password: _____________________

3. Using the mouse or Tab key, move the cursor to the PASSWORD box and type the passwordassociated with the user ID specified.

4. Select Submit or press Enter to access the main Quantum Commander screen.

NOTE: For more detailed information on establishing user IDs and passwords see section 8.0, Con-figuring Account Information.

NOTE: For more detailed information on initial access and setup of the Quantum Commander, seesection 2.3, Steps for Configuring the Processor Cards.

3.1 Understanding User Types

Quantum provides up to three types of user IDs, ensuring controlledsystem configuration and access. The three user types include technician,administrator, and general user IDs.

Although all users can review configuration and scheduling information,the ability to add, delete or modify information varies based on usertype. Technician and administrative IDs access configuration functions,including card configuration, and user ID and password setup. Gener-al user IDs provide access to all operational and informational features.

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Fig. 3-1:QuantumSign-InScreen

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4C h a p t e r F o u r 4.0 S p e c i f y i n g F a c i l i t y I n f o r m a t i o n

The Quantum Commander provides a unique interface to specify theadministrative and scheduling requirements necessary for all QSPC1cards within a facility. Communicating with your network via IP, theQuantum Commander enables quick and efficient setup and mainte-nance of scheduling, announcement and security tasks. From the mainscreen, users configure the facility information and then apply thesevalues to the specific QSPC1 units as necessary.

4.1 Def in ing System Parameters

System parameters include information unique to the facility, includingpasswords, night ring characteristics, and telephone settings.

4.1.1 Access ing System Parameters

To configure system parameters that apply to the entire facility, select the System Parameters optionfrom the left side of the screen. The System Parameters screen identifies passwords, night ring, andsettings information necessary to access and maintain the system. You can use the mouse or Tabkey to move between fields and enter the information as defined below (see Fig. 4-1, SystemParameters Screen).

Fig. 4-1: System Parameters Screen

Facility Name At the top of the lefthand column, refers to the entire facility.

Facility

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Night RingAdmin Station

All Stations

Page Zones

Identifies the specific administrative station that handles outside line callsreceived during non-business hours. Outside line calls not answered within 15seconds during night hours trigger a ringing tone to all or selected stations asdefined in the Page Zones field (see below). The night ring station must be anadministrative station as defined when configuring the QSPC1 (for more infor-mation, refer to section 5.0, Configuring the QSPC1). A value of 999 in theAdmin Station field disables the night ring feature.

If checked, indicates that all station speakers receive the night ring tone duringnon-business hours. If unchecked, only the zones specified in the Page Zonesfield (see below) receive the tone.

Identifies which zones receive the night ring tone when outside line calls arereceived during non-business hours. To select which zones receive the nightring, highlight the appropriate zone number(s) in the left column (AvailableZones) and select the right arrows button. This moves the zone number to theright column (Selected Zones). Only zones configured as Page or Page+Timezones are listed. Repeat for each zone as needed. To deselect a zone, selectthe zone in the righthand column and click the left arrows button.

NOTE: If the All Stations option is selected, the Page Zones field does not apply.

SettingsDay Start

Night Start

Queue Timeout

EmergencyLink

Identifies when the system switches to its “Day” mode of operation and speci-fies the time period for which the day administrative station is active. Tele-phones with night-only outside line access are prevented from placing outsideline calls during this time. Valid times range from 00:00 to 23:58; but must beless than the Night Start time.

Identifies when the system switches to its “Night” mode of operation and spec-ifies the time period for which the night administrative station is active. Duringthis time, telephones with the night-only outside line access can place outsideline calls. Valid times range from 00:01 to 23:59; but must be larger than theDay Start time.

Specifies the maximum amount of time that a call switch/handset station canremain on an administrative queue. Valid timeout values range from 1 to 999minutes. If a call switch/handset station remains on an administrative stationqueue for longer than the timeout, the station is removed from that queue.

Specifies the station that functions as the emergency link station. The emergencylink station can be any administrative station that does not already function asa day or night administrative station or can be any analog phone, handset callswitch/handset station. If an emergency link, the emergency caller is connectedto the speaker, and the telephone rings and displays the emergency caller. If ananalog phone or handset is specified, the emergency caller is only connected tothe speaker. A value of 999 means that the feature is disabled.

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PasswordsSystem

Password

DISAPassword

Security DISAPassword

Specifies the user-defined four-digit (0-9) field. Valid values range from 1000to 9999. The system password is used for inter-facility paging.

Identifies the user-defined four-digit (0-9) field used for direct inward stationaccess.

User-defined four-digit (0-9) field used to access Multicom through a securityDISA line. This feature requires an analog card (MCACB rev 9 or higher).

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Primary Server IP

NTS IP Address

CPC Pulse

Ring Type

DisablePreannounce Tone

DisablePrivacy Beep

Switch Asterisk

DisableArchitectural

Dialing

DisableCall Announce

Identifies IP address of primary QSPC1 as specified during node configuration.

Identifies the IP address for the Network Time Server (NTS) to allow synchro-nization of the QSPC1 Facility with a NTS. If the facility is to have multiplenodes and there is no available NTS IP, use the primary node IP address.

CPC (Calling Party Control) Pulse identifies a disconnect signal. Users selectone of three valid values from the drop-down menu.

There are two ring cadence selections for analog phones. Using the drop-down menu, select the "Multicom" setting for the Multicom 2000 ringcadence or the "Quantum" setting for less off time in the ring cadence.

If checked, indicates that the pre-announce tone is disabled and will not beheard when connecting to a speaker or prior to a page.

If checked, disables the privacy beep. When unchecked, the privacy beep isheard in 16-second intervals during an intercom call.

If unchecked, indicates that an asterisk (*) preceding an architectural numberwill ring the telephone of the station dialed. The absence of an asterisk causesthe architectural number to connect to the station speaker. If checked, thereverse occurs.

Indicates if stations are dialed by node and station or architectural number.If checked, stations must be dialed by node and station number. If unchecked,architectural number must be used. To dial by node and station number,specify nn##xxx where nn is node number and xxx is station number.

If unchecked, architectural numbers will not be announced over theDay/Night Admin Speaker.

Max RestrictedDigits

Dialing Length

911 Dial Prefix

MCAPI Source

Identifies the maximum number of digits that can be dialed, 7 or 15, if astation has been assigned restricted outside line access.

Specifies the number of digits required to dial within the system. Valid valuesare 3, 4, 5 or 6.

Specifies dial string for outside line access. When 911 is dialed from anyphone connected to the Quantum System, Quantum will use the 911 DialPrefix to access a CO line before dialing 911.The dial string can be amaximum of 5 characters, and may include digits 1 through 9, #, *,or a comma ( “ , “ is a 2-second pause).

Displays the node number of the MCAPI source. When selecting a pro-gram source from a phone, the program will be accessed from this node.To change the MCAPI source, refer to section 7.2, Audio Distribution.

NOTE: The Tone 9 Feature will always use Node 1, Program 2. The EmergencyInput closure will always connect Program 3 on the local node.✍

✍NOTE: To save all system parameters, select the File option from the top left ofthe screen. Then select the Save option. If you do not save the information, thesystem will prompt you to save prior to moving to another menu option.

OptionsReset

Set Clock

Checking this button will reset all the nodes in the facility simultaneously. Thismay be useful after a software download has been completed.

Sets the time and date in all the nodes.

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Fig. 4-2: ZoneConfigurationScreens

Zone #

Zone Name

Zone Type

Identifies the system-provided number to organize up to 64 zones.

Identifies the zone with a description, 10 characters maximum. The zone namewill appear with zone number in all other programming and operationalscreens in Quantum Commander and the report file.

Identifies each of the up to 64 zone areas as a page zone, time zone, pageand time zone, or security zone.

Page Zone: Identifies stations as receiving audio, but not time tones. Pagingis initiated on an as-needed basis.

Time Zone: Identifies stations as receiving time tones, but not audio pages.Activated from an admin phone or via the Quantum Commander, tones areinitiated on a time schedule.

Page + Time Zone: Identifies stations as receiving both page and time tones.

Security Zone: Identifies stations as security, and alerts the Day/NightAdmin when tripped. Security zones can be armed or disarmed as necessaryvia an admin phone or the Quantum Commander.

4.2.1 Speci fy ing Zone Informat ion

To access and configure zone information, select Zone Configuration from the left side of theQuantum Commander screen. The Zone Configuration screen lists any zones previously configured.To define or edit any zone, double click anywhere on the row associated with the zone # to con-figure. Enter the information in the Zone Name, Zone Type, and Time Duration fields. Security Zonesalso require information in the Closure Type, External Relays, Emergency Messages, and Arch #fields (see Fig. 4-2, Zone Configuration Screen). Use Tab key to move between fields. Select Applyto save the zone information. Configured zones appears on the Zone Configuration screen. Repeatfor each zone as necessary.

4.2 Conf igur ing Zone Informat ionQuantum enables the configuration of up to 64 multi-purpose zones as either page, time, page andtime, or security. The screen also identifies which stations (e.g., Arch #) are assigned to every zone.

4.1.2 Modifying System Parameters To modify existing system parameters, simply follow the steps outlined in Section 4.1.1,Accessing System Parameters. Changes are effective immediately after saving.

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Time Duration

Closure Type

External Relays

EmergencyMessages

Arch #

Applies only to time or page and time zone types. Identifies the number ofseconds the time tone is active for each time zone. Valid time ranges arefrom 1 to 59 seconds.

Applies to security zone types only. Specifies if a station in the zone is anormally open or normally closed contact.

Applies to security zone types only. A security zone can be programmed toactivate an external relay when tripped. The external relay will remain activeuntil the security alert is cleared form the Admin queue.

Applies to security zone types only. A security zone can be programmed toactivate an emergency message when tripped. The emergency message willremain active until the security alert is cleared form the Admin queue.

Specifies the architectural numbers currently assigned to the zone.

4.2.2 Modifying Zone Informat ion

To modify existing zone configuration information, follow the steps outlined in Section 4.2.1,Specifying Zone Information. Changes are effective immediately after saving.

4.2.3 Delet ing Zone Informat ion

To remove a previously configured zone, follow the steps below.

1. Double click anywhere on the row of the zone to delete. The Zone # screen identifies the current zone # and associated information.

2. Select the ‘blank’ value from the zone type field. All associated fields will be cleared.

3. Select Apply to save the deleted zone configuration. The deleted zone no longer appears onthe Zone Configuration screen.

4. Repeat for each zone as necessary.

4.3 Def in ing Schedule Informat ion

The Schedule Screen (Fig. 4-3) enables you to add, modify or review up to 32 bell schedules to assignas daily or holiday schedules. To specify the schedule information, select Schedule from the left sideof the Quantum Commander screen. The Schedule screen displays the activation time, bell tone, andassociated zones for each schedule. It also identifies daily and holiday schedule assignments.

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Daily ScheduleSUN thru SAT

Active Schedule

Identifies which schedule (1-32) is active for each day of the week. A value ofzero indicates that a schedule is not active for that day.

Indicates the current active schedule. When schedule override is selected (Seesection 4.3.5, Overriding Daily Schedules), this feature can be used to verifythat the requested schedule is active.

Holiday ScheduleFrom, To, Schedule Identifies the start date, end date and schedule associated with specific holi-

days or any non-regular schedule day (See section 4.3.3, Defining HolidaySchedules).

ScheduleConfiguration Screen

The time event list window can be viewed in a separate screen by double-click-ing on the schedule number (see Fig. 4-3, Schedule Screen). The schedule con-figuration for that schedule will appear (Fig. 4-4, Schedule ConfigurationScreen). Here you can add, delete, and modify events in the schedule by right-clicking on the desired item.

ScheduleSchedule Number

Schedule Name

Activate, Tones,Zones

Copy

Override

Identifies the schedule number 1 through 32. 0 (zero) is for no schedule.

Schedules can be assigned a name using 10 characters maximum. The schedulename is entered in the column to the right of the schedule number in theschedule screen (Fig. 4-3, Schedule Screen). Schedule number and name willappear in the daily schedule, holiday schedule, and report file.

Provides the activation time, tone number and zones associated with theschedule number. (See Figures 4-4 and 4-5)

Enables the user to copy schedule details from one schedule number to another.Copying will override previously configured schedule information. Useful whenentering duplicate or similar time and tone information for multiple schedules.

Enables the user to override the currently active schedule, replacing it with theschedule number currently displayed on the screen (See section 4.3.5, Over-riding Daily Schedules). The override remains in effect until the end of the cur-rent day and does not affect settings within the database. At the start of a newday, the system resumes its normal daily schedule.

Fig. 4-4: Schedule Configuration Screen

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4.3.1 Creat ing Dai ly SchedulesTo create daily schedules, select Schedule from the left side of the Quantum Commander screen (SeeFigure 4-3, Schedule Screen). The Schedule lists previously configured daily and holiday schedules, andenables the assignment of schedules by number to each day of the week. To create a new schedule:

1. Select a schedule number from the drop-downschedule number field. Number is used to assigndaily schedules (see Fig. 4-3, Schedule Screen).

2. Right click anywhere on the white schedule boxbelow the schedule number. A new dialog boxopens with Add, Modify and Delete options. If no schedules were configured previously, only theAdd option is selectable.

3. Select Add to display the Add Event screen (see Fig. 4-5, Add Event Screen).

4. Specify the schedule start time in 24-hour format on the Activate field. Valid times range from 00:00 to 23:59.

5. Assign a tone to the schedule by clicking on the down arrow for the Tone field. Select the tonenumber. The system defaults to Tone 1.

6. Move the cursor to the Zones area and click on the zone or zones associated with the new schedule.

7. Click on the right arrows button to move the zone numbers from the Available Zones to theSelected Zones box. Only zones configured as Time or Page+Time are available. The zones selected identify which of the available zones receive the associated tone when the time event occurs. Any combination or all of the available zones (maximum of 64) can be selected. The minimum number is one.

NOTE: To select more than one zone at a time, press the Ctrl key while selecting the applicablezones.

8. Select Apply to save the schedule entry. Select Close to end the entry without saving.

9. Repeat steps 2 through 7 to add events to the schedule as necessary. The system automaticallysorts the events chronologically.

10. Repeat steps 1 through 8 to create up to 32 schedules as necessary.

4.3.2 Assigning Dai ly SchedulesTo assign a schedule to each day of the week, move the cursor to the down arrow for the day towhich you need to assign a schedule in the Daily Schedule area (See Figure 4-3, ScheduleScreen). Click the down arrow and select a schedule number 1 to 32. Repeat for each day ofthe week as necessary.

NOTE: A value of zero indicates that a schedule is not active for that day.

The Active Schedule field indicates which schedule is currently active. This is a system-populated field.

NOTE: Only defined schedules will appear on the drop-down list.

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Fig. 4-5: Add Event Screen

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4.3.4 Copying Schedule Detai lsThe Copy option enables you to create multiple schedules with the same or similar times, tones andzones. To use the Copy feature, follow the steps below.

1. Select the Copy field to the right of the Schedule box (Fig. 4-3,Schedule Screen). The Copy Schedule dialog box appears onthe screen (Fig. 4-8, Copy Schedule Screen).

2. In the From box, specify the previously configured schedulenumber (1 - 32) to copy.

3. Use the mouse or Tab key and move to the To box. Type thenumber of the new schedule (1 – 32).

4. Select Apply to save the copied schedule or Select Cancel toabandon the copy.

Fig. 4-8: Copy Schedule Screen

4.3.3 Def in ing Hol iday SchedulesHolidays or other non-regular days often require changes in schedule assignments. To assignschedules to holidays or other non-regular days, follow the steps below.

1. Right click anywhere on the white Holiday Schedulebox (see Fig. 4-3, Schedule Screen). A new dialog boxopens with Add, Modify and Delete options. If no hol-iday schedules were configured previously, only theAdd option is selectable.

2. Select Add to display the Holiday Assignment screen(see Fig. 4-6, Holiday Assignment Screen).

3. Click on the From Date field to display the Select Datescreen (see Fig. 4-7, Select Date Screen).

4. Using the drop-down arrows, select the month and year for the associated holiday.

5. Move the cursor and select the specific day of the month associated with the start date of theholiday assignment. Select OK. The Select Date screen closes.

6. Click on the To Date field of the Holiday Assignment screento display the Select Date screen.

7. Repeat steps 4 and 5 to specify the holiday end date.

8. Move the cursor to the down arrow of the Holiday Schedulefield. Select schedule number associated with the holiday.

NOTE: To prevent tones from sounding during a hol-iday date range, select zero or a schedule numbernot yet configured.

9. Select Apply. The holiday information appears on theHoliday Schedule field of the Schedule screen (see Fig. 4-3,Schedule Screen).

10. Repeat steps 1 through 9 for each holiday schedule.

Fig. 4-6: Holiday Assignment Screen

Fig. 4-7: Select Date Screen

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Modifying Holiday SchedulesTo modify one or more holiday bell schedules using Quantum, follow the steps below. You can onlymodify one holiday entry at a time. To modify the schedule assignments for multiple holiday dates,follow the steps below until all entries are modified as necessary.

1. Position the cursor on the row for the holiday time event to change and right click.

2. Select Modify to display the Holiday Assignment screen (see Fig. 4-6, Holiday Assignment Screen).

3. Follow steps 3-9 from section 4.3.3, Defining Holiday Schedules as necessary. The revisedholiday event appears on the Schedule Screen (see Figure 4-3, Schedule Screen).

4. Move to the appropriate field and type, select or check the updated information as described insection 4.3.1, Creating Daily Schedules.

5. When all modifications have been made, select Apply to accept the revised schedule details.The updated time event appears on the Schedule Screen (see Figure 4-3, Schedule Screen).

4.3.5 Overr iding Dai ly SchedulesTo change the current active schedule, Quantum provides an override schedule option. To overridethe active schedule with another previously configured schedule, follow the steps below.

1. On the Schedule screen (See Fig. 4-3, Schedule Screen), select a schedule (1 – 32).

2. Select the Override field to the right of the Schedule box. An alert screen informs the user that theoverride was successful.

3. Select OK on the alert screen. The Active Schedule field reflects the new active schedule number.

NOTE: If the selected schedule is undefined, a bell schedule will not occur on that day. A valueof zero also indicates that a schedule is not active for that day. ✍

4.3.6 Modifying Schedule Detai ls

Quantum enables you to modify specific activationtimes and tones within a schedule. You can onlymodify one time tone event at a time. To modify mul-tiple entries, follow the steps below until all entriesare modified for the associated schedule.

1. Select a schedule number from the drop-downschedule number field to display the associated schedule details (see Fig. 4-3, Schedule Screen).

2. Select the time event to change by placing thecursor on the associated row and right click.

3. Select Modify from the dialog box. The Modify Event dialog box appears on the screen (seeFig. 4-9, Modify Events Screen).

4. Move to the appropriate field and type, select or check the updated information as described insection 4.3.1, Creating Daily Schedules.

5. When all modifications have been made, select Apply to accept the revised schedule details.The updated time event appears on the Schedule Screen (see Figure 4-3, Schedule Screen).

Fig. 4-9: Modify Event Screen

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4.3.7 Delet ing Schedule Detai lsQuantum enables you to delete specific activation times and tones within a schedule. You can onlydelete one time or tone event at a time. To delete a complete schedule, follow the steps below untilall entries are deleted for the associated schedule.

1. Follow steps 1 and 2 from section 4.3.6, Modifying Schedule Details.

2. Select the delete option. The time event is deleted.

NOTE: Quantum Commander does not prompt you to verify the removal of a time event.

4.4 Def in ing Adminis trat ive Group AssignmentsAdministrative groups act as an always answer feature. If the handset or call switch station callingin receives no answer or a busy signal for the day/night admin, then the admin group will ring.In addition, if an emergency-level analog or VoIP call receives no answer, the admin group will ringif the day/night admin does not answer. Quantum enables the assignment of up to thirty-two (32)administrative groups with a maximum of ten (10) administrative stations per group. Administrativestations can be assigned to more than one administrative group. However, you can not assignadministrative phones that are assigned as day or night admin phones to an admin group.Administrative groups work within and between QSPC1 cards and the AdminGroup featuretakes priority over call forwarding. To define administrative group assignments, select Admin-Group from the left side of the Quantum Commander screen. The AdminGroup screen displaysassigned Arch #s for all administrative groups.

NOTE: Only Arch #s assigned to administrative station types, including wall display, show up onthe AdminGroup screen. Arch # assignments are completed during station configuration. To assignArch #s to administrative groups, refer to section 5.2, Defining Station Settings. If station details arenot configured prior to creating administrative groups, no Arch #s will be selectable.

NOTE: If there is no answer on an emergency call and the emergency link is configured, the admin-istrative group will ring. If the administrative group does not answer, then the call will go to theemergency link station.

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2 2 Fig. 4-10: AdminGroup and Admin Configuration Screens

4.5 Def in ing Class of Ser viceClass of Service (CoS) programming allows user-defined parameters for outgoing call privilegesand sets various features and options for extensions and outside lines. Quantum allows for the con-figuration and assignment of up to thirty-two (32) unique CoS definitions. For more details onassigning CoS to station types, see section 5.2, Defining Station Settings. To configure CoS defini-tions, select CoS Configuration from the left side of the Quantum Commander screen. The CoSConfiguration screen (Fig. 4-11) displays the call-in level, station call privilege, and uniqueselectable CoS characteristics.

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Fig. 4-11: CoS Configuration Screen

Arch #

To create administrative groups, select AdminGroup from the left side of the Quantum Commanderscreen. Follow the steps below to assign architecture numbers to administrative groups:

1. Double Click on the row of the Admin Group # to display the Admin Configuration Screen(see Fig. 4-10, AdminGroup and Admin Configuration Screens).

2. Select the Arch # from the Available Station(s) column.

3. Select the right arrow key to move the station number to the Selected Station(s) column.

4. Repeat steps 2 and 3 until all desired station numbers are in the Selected Station(s) column.

5. Click Apply to display the station to administrative group assignments. Click Close to quit theassignment.

Specifies the unique three-digit architectural number for all in-service stations associatedwith the administrative group. Valid values range from 000 to 899 for three-digit dial-ing, 0000 to 8999 for four-digit dialing, 00000 to 89999 for five-digit dialing, and000000 to 899999 for six-digit dialing. All Arch #s associated with administrativestation types can be assigned to one or more administrative groups. Administrativestation types include Admin MCDS4 Phone only, Admin MCDS4 Phone and Speakeror Wall Display.

CoS # Identifies the user-assigned number (1-32) associated with the defined Classof Service.

CoS Configuration

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CoS Configuration (cont)

Call-In Level

Station CallPrivilege

Zone Paging

Remote Pickup

Telemedia Control

External CallRouting

ActivateAlarm Signals

Bump/JoinConversation

Speaker CallDrop To Phone

Arm/DisarmSecurity Zones

Walking Classof Service

All-Call Paging

Roll Over To EOL

Emergency All-Call

For call switch and handset station types, identifies the call as Normal+Emer-gency, Urgent+Emergency or Emergency only. The system defaults to Normal+ Emergency.

Normal+Emergency: Initiates a normal or emergency-level call. Pressing thecall switch once or picking up the handset, triggers a normal-level call to theadministrative phone. Pressing the call switch or flash hook four times, triggersan emergency-level call to the administrative phone.

Urgent+Emergency: Initiates an urgent or emergency-level call. Pressing thecall switch or picking up the handset, triggers an urgent-level call to theadministrative phone. Pressing the call switch or flash hook four times, triggersan emergency-level call to the administrative phone.

Emergency Only: Initiates an emergency level call by pressing the call switchone time or lifting the handset.

Specifies the privileges of the CoS for analog or VoIP phones. Valid valuesinclude Admin only or All Stations.

If checked, enables zone paging for the associated station.

If checked, enables remote answering of internal and incoming outsideline calls.

If checked, enables the assignment of telemedia from the associated phone.Telemedia assignment can be done from administrative and analog phoneswith the appropriate dial string.

If checked, enables the station to transfer a call to an outside line.

If checked, allows the station user to activate alarms.

If checked, enables the caller to interrupt or join an existing call. If a call isplaced to a busy station, the system waits ten seconds and then bumps or inter-rupts the call with the new caller, or the caller can dial an access string to jointhe existing call. This feature applies to administrative display phones only.

If checked, enables the call to move from speaker to handset.

If checked, enables the station to activate or deactivate security zones. Whenarmed, a trigger from the zone initiates a call to the admin phone. The callqueue of the admin phone displays the zone number, ‘s’ for security, and thearchitectural number (Arch #) of the tripped station.

If checked, enables the manual override of telephone restrictions.

If checked, enables the station to simultaneously page all speakers within thefacility.

If checked, enables an incoming call for an admin or analog phone, or hand-set with speaker, to move to an alternate device if the target phone or speak-er is busy.

If checked, enables the associated station to place a top priority all-call page.

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ProgramDistribution

Call Transfer/3-Way Calling

Activate/ResetExternal Relays

Manually ActivateTone Signals

Call Forwarding

Inter-FacilityCall/Page

If checked, enables the distribution of audio program material to stationsor zones.

If checked, allows the associated station user to contact a third-party while ona call, establish a three-way conversation and then drop off allowing the twoother parties to remain connected.

If checked, allows the activation or resetting of relays from the associated station.

If checked, enables a user to initiate tones outside of the schedule.

If checked, permits a user to redirect or route incoming calls to another station.

If checked, provides the ability to call another facility via the neighbor list (seesection 4.6, Understanding Neighbor Lists).

4. Use the cursor to select one or more CoS features. When selected, a check mark appearsnext to the associated feature.

5. Select Apply to save the configured CoS. The saved CoS remains on the screen.

6. To configure additional CoS definitions, repeat steps 1-5 as necessary.

NOTE: To ensure that a valid CoS setting exists for each station type, create a variety of CoS defini-tions. Some CoS settings do not apply to certain station types, including media, wall display, security,student phone and outside line type. For more detail, see section 5.2, Defining Station Settings.

To modify CoS settings, follow steps 1-5 above, using cursor to select or deselect features as necessary.

4.5.1 Creat ing and Modify ing CoS Set t ingsTo configure CoS settings, follow the steps below.

1. Select a CoS number from the drop-down CoS # field (See Fig. 4-11, CoS ConfigurationScreen). This number is used to identify the unique class of service definition.

2. Select a Call-in Level from the drop-down menu.

3. Select a Station Call Privilege from the drop-down menu.

✍

CoS Configuration (cont)

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Fig. 4-12: Neighbor List Configuration Screen

FacilityParametersInter-FacilityMulticast IP

Facility #

IP Address orPrimary QSPC1

Identifies the Multicast address common to all facilities. This feature is used forall-call facilities.

Identifies the Quantum facility with a unique user-assigned numeric value.Valid values range from 1 to 99. Facility numbers must be unique withinneighbor lists.

Identifies the IP address of the primary card of the alternate Quantum facility.

4.6 Understanding Neighbor L is tsQuantum enables inter-facility communication to support interaction between multiple facilities with-in an organization. Using IP Multicast and Quantum’s neighbor list function enables the completionof inter-facility point-to-point calls and paging functions. To create a neighbor list, select NeighborList from the left side of the Quantum Commander screen. On the Neighbor List Config screen(Fig. 4-12, Neighbor List Configuration Screen), right click anywhere on the white Facility #/PrimaryQSPC1 IP box and select New.

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4.6.1 Creat ing Neighbor L is ts Quantum enables you to create a maximum of 99 neighbor lists to promote inter-facilitycommunication.

To create a neighbor list, follow the steps below:

1. Select Neighbor List, right click within the Facility # box and select New from the dialog box.

2. Type a facility number 1-99 to identify the unique facility with which you wish to communicate.(See Fig. 4-12)

3. Type the primary IP address of the alternate facility in the IP address field.

4. Select Apply to accept the networking changes. Select Close to cancel the changes.

5. Repeat steps 1-4 for each facility with which you wish to communicate.

6. For neighbor facilities to call and page to the current facility, steps 1-5 must be repeated fromeach facility, specifying the IP addresses for each alternate facility. For example, with a twofacility network, from facility 1, entering a facility number and primary IP address for facility2 enables facility 1 to send point-to-point calls and pages to facility 2. To enable facility 2 tosend calls and pages back to facility 1, a neighbor list must be created at facility 2, specifyinga facility number and IP address for facility 1.

4.6.2 Modifying or Delet ing Neighbor L is ts To modify or delete neighbor lists, access Fig. 4-12, Neighbor List Configuration Screen.Change or delete the IP address for each facility number as necessary.

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5C h a p t e r F i v e 5.0 C o n f i g u r i n g t h e Q S P C 1

With Quantum, each facility can have multiple QSPC1 QuantumSystem Processor Cards. For each QSPC1, Quantum enables youto store the information required to program and run the system.The first QSPC1 in the facility should be the primary QSPC1 andconfigured with a valid IP address. The primary card is responsiblefor information storage and dissemination within a facility or betweenfacilities when neighbor lists are active. The secondary card acts asbackup to the primary card.

5.1 Understanding QSPC1 Card Informat ion

The QSPC1 Node Configuration Screen (Fig. 5-1) displays the information entered during initialsetup of the unique QSPC1 cards, including node information, SIP stack parameters, softwareversion and station information. For more detailed information, refer to section 2.3, Config-uring the Processor Cards. To configure the QSPC1 parameters, select QSPC1 from the leftside of the Quantum Commander screen. Move between fields using the mouse or Tab keys.

Fig. 5-1: Node Configuration Screen

QSPC1 #

System IP

Subnet Mask

User-defined numerical (1-75) field used to identify a specific QSPC1. The systemdisplays the number of the QSPC1 selected from the left column of the QuantumCommander screen. QSPC1# 1 identifies the primary card. Each QSPC1 hasa unique number. The node can be renamed by triple-clicking on the nodename, enter desired name (10 characters maximum), and then save.

Identifies the static Internet Protocol (IP) address associated with the facility.Also called the Primary Server IP.

Identifies the subnet mask in dotted decimal notation, four numbers (i.e., decimaloctets), separated by periods, e.g. 255.128.0.0.

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Default Gateway

Multicast IP

Type

Unit

Status

Off-line NodeIdentification

Specifies the node (router) on the network that serves as an access point toanother network when an IP packet's destination address belongs to someplaceoutside the local subnet.

Identifies a group of hosts that have joined a multicast group. All QSPC1cards within a facility must have the same Multicast IP to ensure correctpaging capabilities.

Identifies the card as a primary, secondary or normal type. A facility can haveone primary, one secondary, and one or more normal cards.

Identifies the unit as Rack Mount, Wall Mount, or Compact Rack Unit.

System-populated field displays the system status as online or offline.

Off-line nodes will appear in RED TEXT on the left side of the menu screen.

Long Timer

Initial ResponseTimer 1

Initial ResponseTimer 2

ProvisionalResponse Timer

Max ActiveTransaction

MaximumDestination

Short Form Flag

Software Version

Reset

Specifies the maximum amount of time an SIP transaction can remain active,up to 64 seconds. The system defaults to 16 seconds.

Specifies the time at which SIP transaction requests are retransmitted after anon-response in intervals from 500 to 2000 ms. Subsequent requests areretransmitted up to seven times (INVITE transaction). The system defaults to1000 ms.

Specifies the time at which the non-INVITE transaction requests are retransmit-ted after a non-response in intervals from 1000 to 4000 ms, or two to fourtimes the value of timer 1. Subsequent requests are retransmitted up to eleventimes. The system defaults to 2000 ms.

Specifies a time less than the Timer 1 value and from 500 to 1000 ms at whichthe SIP stack sends a response to the remote end for the received SIP transac-tion request. The system defaults to 500 ms.

The maximum number of active transactions per second, between 80 and 200,handled by the SIP Stack. The system defaults to 200.

The maximum number of parallel destinations from 10 to 100 supported bythe SIP Stack. The system defaults to 64.

Used for building full or compact header fields in the SIP message. The systemdefaults to false (full header format).

System-populated field displays the software version on the active and stand-by sides. The Standby field defaults to not applicable (n/a) and is only popu-lated when software updates have been downloaded. The standby loadbecomes active after a reset or power cycle.

Resets a specific node within the facility, acting as a soft reboot of the system.Any new software on standby will be run after the reset. Only administrativeand technician-level user IDs can select Reset.

SIP Stack Parameters

✍NOTE: Additions and/or changes to the system must be saved using the Save option from theFile menu. The Quantum Commander prompts you to save configuration information prior to exit-ing any of the configuration screens. However, it is recommended that when entering informa-tion, it is saved on a regular basis to avoid losing data.

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5.2 Def in ing Stat ion Set t ings

The Station screen enables you to create, review or modify up to 265 stations depending on unittype for each QSPC1 within a facility. The numbered stations represent the associated stationports on the Quantum system.

5.1.2 Delet ing QSPC1 Informat ion

To delete the configuration of one or more QSPC1 systems, follow the steps below.

1. Using the mouse, highlight the QSPC1# on the left side of the Quantum Commander screen.

2. Select the File option at the top of the Quantum Commander Screen.

3. Select Delete from File option drop-down menu.

4. At the system prompt, select Yes to delete the QSPC1 or No to cancel the delete.

NOTE: The default or primary QSPC1 information can not be deleted using the Delete option.To modify the configuration of the primary QSPC1, see section 2.3, Configuring theProcessor Cards.

ANALOG OUTSIDE VoIPSTYLE STATIONS LINES STATIONS

SINGLE 1-120 241-255 256-265

DOUBLE 1-240 241-255 256-265

NO TEL CARD 1-120 N/A 121-130

WITH TEL CARD 1-96 97-104 121-130

24 1-24 97-104 105-114

48 1-48 97-104 105-114

Table 5-1: Maximum Stations by Unit Type

RACKMOUNT

WALLMOUNT

QCR

5.1.1 Conf igur ing Addi t ional QSPC1 CardsTo configure additional QSPC1 systems within a facility, select the File option at the top ofthe Quantum Commander screen. Selecting the New System option from the File drop-downmenu creates a newQSPC1# on the leftside of the Quantumscreen. To configurethe new QSPC1 sys-tem, follow the stepsoutlined in section 5.1,Understanding QSPC1Card Information.

Fig. 5-2: File Menu Screen

5.2.1 Conf igur ing Stat ion Set t ings

To access the Station Configuration screens (Fig. 5-3), select a QSPC1 (#) from the left side ofthe Quantum Commander screen and select Station from below the QSPC1 (#). A listing of allconfigured and available to be configured stations appears. To configure a station, clickanywhere on the row for that station to access the Station # screen.

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Fig. 5-3: Station Configuration Screens

Station Type Specifies one of 23 station type combinations and identifies the type of end-of-line device. The station type selected affects which remaining station informationis required and available for configuration. Use the drop-down menu to select.

Station Type:

Speaker Only

Non-DialHandset Only

Non-Dial Handset& Speaker

Call Switch& Speaker

Call AssuranceCall Switch &

Speaker

The Station Is Equipped With:

Ceiling or wall-mounted speaker capabilities.

A telephone style handset without dialing capabilities. Thehandset can initiate normal, urgent or emergency-levelcalls by lifting the handset, depending on call-in levelsassigned during CoS configuration (see section 4.5, Defin-ing Class of Service). The handset rings the administratorphone.

Both speaker and non-dial handset capabilities asdefined above. If the handset is placed back on-hook, thecall goes to the speaker when the administrator answers.

Call Switch and Speaker capabilities and a call switch thatinitiates a normal, urgent or emergency call based on thenumber of times the switch is pressed. After the call switchis pressed, it connects to the administrator phone.

Call Switch and Speaker capabilities and a call switch thatincludes an LED to indicate when a call to the administra-tor phone has been initiated. When the Administrator ter-minates the call, the LED light will turn off.

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Station Type (cont.) :

Non-Dial Handset,Call Switch,& Speaker

AnalogPhone Only

Analog Phone& Speaker

Analog Phone,Call Switch,& Speaker

Admin DisplayPhone Only

Admin DisplayPhone & Speaker

Wall Display

Outside Line

DISA Line

TelemediaController

Student Phone


Non-dial handset, call switch and speaker capabilities asdefined above.

Standard analog phone, similar to those used in mosthomes and small offices. The analog phone can initiateemergency calls to the administrator phone if the flashhook is pressed four times.

Standard analog phone and speaker capabilities asdefined above.

Standard analog phone, call switch and speaker capabili-ties as defined above.

A 4x16 character administrative display telephone. Thedisplay panel shows the time of day and day of week, thecurrent time signaling schedule, and the station numbersand call-in priority of stations that have called a particularadministrative station.

A 4x16 character administrative display telephone (asdescribed above) and speaker capabilities provide voiceannunciation of room numbers from non-dial stations andall emergency-level calls. Voice annunciation is notdefeatable.

Wall-mounted display unit that indicates time of day, activetime signaling schedule, the station numbers, call-in priori-ty of stations, and emergencies, including 911 calls.

Telephone that connects directly to an outside line. Foreach unit type, specific ports are reserved for outside lineconnections. For wall units, stations 97–104; for rackmounts, stations 241–255; and for compact units, stations97–104. If these stations are not defined as outside lineconnections, then the station is disabled. Note: Stationnumbers are not contiguous (e.g., on a compact unitQCR48, stations 49–96 are empty).

Telephone direct inward system access (DISA) capabilitiesenabling feature control from remote telephones. DISAlines follow the same port assignments as outside lines butwith direct inward access.

Capability to control televisions, VCRs and DVDs from anydial phone or TMRC (telemedia remote control).

Outbound-call only student phone allowed to make 7 or10-digit, local and 911 calls. Call duration is limited to fiveminutes or less, with a momentary dial tone at 4:30, 4:40,and 4:50. At five minutes, calls are disconnected. A stu-dent phone can not receive any incoming calls and the sta-tion can not redial the same number for up to 30 minutes.If a redial is attempted in less than 30 minutes, a busy sig-nal is sent to the phone.

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Security

911 Line

VoIP Phone Only

VoIP Phone& Speaker

VoIP Speaker Only

VoIP Speakerand Call Switch

VoIP Speakerand Non-Dial Handset


Capability of being programmed for normally opened orclosed contacts for use with door strike, motion detectors,cameras or any low-voltage, dry contact creating device.A security station configuration changes the functionality ofthe port to monitor a normally opened or normally closedcontact port.

Capability to initiate a 911 call from a dial phone. When aclassroom has dialed 911, the associated administrativephone displays the station number and notifies the mainoffice, enabling administrators to direct emergency person-nel to the correct physical location in the building. All adminphones ring with a special 911 or emergency level ring.Wall displays flash “911 alert” and display the arch # of thephone that dialed the alert. A 911 line is an outside line thatconnects the station to a 911 call center. The outside lineport assignments defined in Outside Line above apply to the911 line. Multiple 911 lines can exist per unit, but once astation is defined as 911, it can ONLY be used as 911.

Bogen approved SIP or Voice over IP capable telephone con-nected directly to the network with a unique static IP address.Last ten ports for each unit type (wall, rack or compact unit)are VoIP only ports.

VoIP telephone and analog speaker capabilities as definedabove.

Quantum VoIP ceiling or wall baffle speaker directly con-nected to the local area network via PoE switch.

VoIP speaker like defined above and Bogen CA-15 CallSwitch.

VoIP speaker like defined above and existing Bogen Non-Dial Handset.

Arch#

Outside Access

Day Admin

Night Admin

Day CoS

Night CoS

AuthorizationCode

Specifies the unique three-digit architectural number for all in-service sta-tions. Valid values range from 000 to 899 for three-digit dialing,0000 to 8999 for four-digit dialing, 00000 to 89999 for five-digitdialing, and 000000 to 899999 for six-digit dialing. A system-populated value of 999 indicates that the station is inactive.

Specifies the type of restrictions, if any, placed on outside line access.

Identifies the administrative station that will cover the station during day-time hours.

Identifies the night administrative station associated with the station.

Identifies the day CoS (1-32).

Identifies the night CoS (1-32).

Allows the user to enable additional features on a phone when the walk-ing CoS feature is enabled. The four-digit code activates features from theassociated phone to the phone being used.

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5.2.2 Excluding Paging Capabi l i t ies

To specify whether to include or exclude paging for each station within a QSPC1, right click onthe associated station row. Select to include or exclude paging from the pop-up menu. IfExclude Paging is selected, the station information text changes to RED. If Include Paging is selected,the text remains BLACK. Repeat the paging selection for each configured station. Quantumdefaults to include paging. This option applies to Page and Time Zone types only. Pages sent asEmergency-Level All-Call will still be sent and heard at the station, regardless of whether thatstation is set to Include or Exclude Paging.

5.2.3 Copying Stat ion Set t ings

Quantum Commander enables you to copy a station configuration to one or more additional sta-tion numbers. To copy a configured station setting, enter the Arch # of the station to copy on theSource field. On the Destination field, specify the station or stations to which to copy the sourcestation information. You can specify multiple station numbers at once. For example, to copy theconfiguration of station one (1) to stations 3, 4, 5, and 8, type “3-5, 8” on the Destination field.

5.2.4 Delet ing Stat ion Set t ings

To delete or clear station information from the screen, click anywhere on the row associated withthe station to delete. Select n/c (not configured) to clear previously configured station information.

Available Zones

Selected Zones

Apply

Close

Lists the selectable zones to associate with the station based on station andzone types.

Lists the zones assigned to the station.

Accepts changes to station configuration.

Cancels station configuration.

Zones

Admin Group

IP Address

MAC Address

User Text

Status

Privacy Mode

Identifies the Admin Group (1-32) associated with the station. Only previous-ly defined admin groups are valid. Do not assign an undefined admin groupto the station.

Specifies the IP address of the VoIP phone or VoIP speaker.

Specifies the MAC address of the VoIP speaker.

This field allows for a custom entry description to aid in identifying eachstation or some other key attribute. A maximum of 10 characters may be used.

Indicates the current status of VoIP Speaker:Online: Speaker is connected to the network.Offline: Speaker is not available. Check speaker configuration, network

connection and power. Status is refreshed every 10 minutes.

Reserved for future use, currently has no affect.

✍NOTE: “MAC Address and Volume” will only be displayed for VoIP speakerstation types.

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6C h a p t e r S i x 6.0 U s i n g S y s t e m T o o l s

The Quantum Commander provides you with a variety of systemtools to test and restore the system. All tools options require anadministrative or technical ID.

6.1 Downloading Information to the Quantum Commander

Quantum Commander enables you to download software updates, or previously recordedannouncements and tones to a specific QSPC1 within a facility. Prior to selecting the downloadoption, you must first select the QSPC1 (#) from the left side of the Commander screen. Then, todownload software or announcement updates, select the Download option from the Tools drop-down menu.

NOTE: The download options remain grayed out unless you first select a QSPC1 (#) from the leftside of the Commander screen.

NOTE: Software-All Nodes does not require first selecting a node.

The Tools optionDrop-Down Fields are:

Fig. 6-1: Tools Menu Screen

Download

Diagnostics

Backup

Restore

Unconfigure

Downloads the Quantum application software to the QSPC1 processor cardsor to all on-line nodes in the facility. The download feature is also used todownload announcement and tone .raw files to the primary processor card.

Initiates system functions and cards tests. System functions include Clock test,Flash Memory and RAM test. Cards tests enable the selection and testing ofspecific cards within one or more of the associated system racks.

Saves all current system configuration files, tone files, and emergencyannouncements files to a specified folder.

Sets the system, tones or emergency announcements back to values savedduring a previous backup.

Deletes all database files in the node. Unconfiguring a primary node willsubsequently unconfigure the entire facility if the facility is on-line.

✍✍

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6.1.1 Downloading Software - Single Node

Quantum Commander enables you to download Quantum application software to the QSPC1.The latest Quantum software is available at:www.bogen-es.com/quantum/quantumLogin/

First download the application from Bogen’s FTPsite and save it to the computer that will be usedto upgrade the QSPC1 cards. Only users withadministrative and technician IDs can initiate thesoftware download option.

Fig. 6-2: Software Download Screen

Browse

Download

Close

Click the browse button and navigate to the location of the application softwarethat was previously retrieved from the Bogen Communications website.Application software has the extension .tar . Double clicking on the desiredapplication file will select the file and close the Browse window.

Click to initiate the download of the application software to the selectedQSPC1 card. It may take a few minutes for the download to finish. Youwill see an FTP success message when the download is complete. PowerOFF the node, wait 10 seconds, then Power ON again.

Closes the Software Download screen. If the Close option is selected prior toselecting the Download option, the download is cancelled and the SelectedFiles field defaults to blank. After all nodes have been downloaded, Power-OFFall of the nodes. Then Power ON again.

IMPORTANT: Close Internet Explorer before trying to access version 1.2.4 or higher of QuantumCommander, and be sure to delete Temporary Internet files in the Java Control Panel.

6.1.2 Downloading Software — All NodesThis feature enables you to download Quantum Application Software to all the on-line nodes inthe facility with one step. The latest Quantum software is available at:

www.bogen-es.com/quantum/quantumLogin/

NOTE: You must first install version 1.2.4 or higher of Quantum Commander to all the nodes. Then,for future updates, you can update the software on all nodes from one node using this feature.✍

Fig. 6-3: Software Download —All Nodes Screen

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IMPORTANT: After all QSPC1 cards in the facility have been downloaded, all cards must bepower cycled (turn power off, wait 10 seconds and turn power on). Be sure all cards havebeen updated before power cycling the hardware. Also, close Internet Explorer before tryingto access version 1.2.4 or higher of Quantum Commander, and be sure to delete TemporaryInternet files in the Java Control Panel.

6.1.2.1 Programming a VoIP Speaker

First download the application from Bogen’s FTP site and save it to the computer that will be usedto upgrade the QSPC1 cards. Only users with administrative and technician IDs can initiate thesoftware download option.

To begin downloading to all nodes (Fig. 6-3, Software Download - All Nodes Screen), click"Start Download" in the dialog box. A list of all nodes will appear in the dialog box.

NOTE: Quantum Commander will attempt to loadeach node in the facility one at a time, one afteranother, until complete.

NOTE: The dialog box will provide status of the download process for each node and willindicate whether the download was successful and completed. (see Fig. 6-5, Software DownloadStatus and Fig. 6-6, Software Download Result)

NOTE: An alert will indicate if any nodes are off-lineand thus cannot be upgraded. (see Fig. 6-4, Soft-ware Download Off-line Alert)

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Fig. 6-4: Software Download Off-line Alert

Fig. 6-5: SoftwareDownload Status

Fig. 6-6: Software Download Result

NOTE: The files must be renamed to their correspondingmessage number before downloading to the processor.For example message 1.raw needs to be renamed tosimply the number 1. Up to 9 messages, not to exceed 5 minutes total, can be downloaded.

6.1.3 Downloading Announcement Files

Quantum Commander enables the download of audio filesfrom a PC to the QSPC1. To initiate an audio file orannouncement download, select the Announcements optionfrom the Download menu to display the DownloadAnnouncements screen (Fig. 6-7). Only administrative andtechnical IDs can select the Announcements download option.

For VoIP Speaker Programming, refer to the VoIP Speaker Software Manual (manual available atwww.bogen-es.com/quantum/quantumLogin/)

Fig. 6-7: Announcement Files Download Screen✍

File type is: .rawSample type is: 8KHz 8 bit G.711 A-law

6.1.4 Downloading Tones

AnnouncementFiles

Browse

Download

Close

Lists the audio files selected through the Browse option to download to theprimary QSPC1.

Displays the previously recorded audio announcement files available fordownload to the primary QSPC1.

Initiates the download of the audio files listed in the Configured Files field. Eachnode then needs to be downloaded.

Closes the announcement Download Files screen. If the Close option is selectedprior to selecting the Download option, the download is cancelled and theConfigured Files field defaults to blank.

✍

✍

File type is: .rawSample type is: 8kHz 8 bit G.711 A-law

User-customized Emergency and Manual/Time Tones may be downloaded using QuantumCommander to replace the factory default tones in Quantum.

The files must be renamed with the extension changed from .raw to .G711 (these filenames &extensions are both case sensitive), according to the chart (see Table 6-1). Each tone must notexceed 5 seconds in duration. To facilitate the download, it is recommended the files be placedin the My Documents folder in Windows.

NOTE: Manual/Time Tone 8 (eight) cannotbe replaced with a user-customized tone.

To initiate a tone download:1. Access Quantum Commander using

either a technician or admin ID andpassword.

2. Double click on the QSPC1-01 folder onthe left side of the screen.

3. Select the Download and Tone optionsfrom the Tools Drop-down menu.

4. Click on the browse button of the Down-load Tones dialog box.

5. Click on the file(s) to be downloaded.Select Open, and then Download.

When the file has been successfully down-loaded, an FTP Success message will bedisplayed. Repeat this process for each nodeof the facility.

NOTE: Announcement audio files are numbered sequentially by the system and can not bemodified. You can review announcements prior to download from any administrative phone.

TONE NAME FILE NAME

Emergency Tone 1 tone_1.G711




Manual/Time Tone 1 tone_5.G711








Night Ring Tone tone_13.G711

Table 6-1: Naming Downloaded Tones

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6.2 Running Diagnostic Tests

Quantum Commander diagnostic tests are used to validate system functions and cards within aQSPC1. To run diagnostics on boards installed in the secondary or normal modes, Commandermust be accessed from those nodes. Browse to the IP Address of the secondary node to test boardsin the secondary nodes. Three types of system cards are checked, including Analog, Station andTelephone (TELCO) cards. The MAC addresses of the network and debug ports are displayed.

To access the Diagnostics screen (Fig. 6-8), select Diagnostics from the Tools option drop-down menu.

Show Post ResultsDisplay results of diagnostic checks runon processor boards during boot-up.

Analog Card TestThe analog card test sends tones overthe speaker of the first defined station.If the tone is not heard, the analog cardis defective and must be replaced.

Station Card TestThe station card test verifies the off-hook status of the telephones connectedto the stations. If a station is off-hook,the off-hook location is displayed onthe screen. The audio busses are tested by sending a tone over each bus.

Telephone Card TestThe telephone card (TELCO) test verifiesthe ring for each line on the telephonecard. If the ring is not detected, an errormessage is displayed. The DTMFreceivers and audio busses are alsochecked. The audio busses are testedby sending a tone over each bus.

If any of the card tests fail, that card is defective and must be replaced.

NOTE: To test any or all of the cards, an analog card must reside in the first slot of the Quantum unit.

NOTE: Diagnostic tests run on one QSPC1 at a time.

✍✍

Fig. 6-8: Diagnostics Screen

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6.3.1 Performing a System Backup

6.3 Backups

You should initiate regular systembackups following any changes to thesystem programming, including card,station and zone configurations.Execute an initial system backupfollowing the programming of allprimary, secondary and normalprocessor cards as outlined in section2.3, Configuring the Processor Cards.To perform regular backups fromwithin the Quantum Commanderbrowser, follow the steps below.

1. Select any of the QSPC1 cards from the left side ofthe Quantum Commander screen.

2. Select the Tools option from the top of the screen. 3. Select the Backup option from the Tools drop-down menu.

Quantum saves the configuration information for the entire system and creates three separatefiles (config.db, maintenance.db, system1.db). Facility-wide there is one config.db and onemaintenance.db. There is SystemX.db for each node :

(node1 = System1.db, node2 = System2.db, node3 = System3.db)

NOTE: If both the primary and secondary card experience technical problems and can not be usedto restore the system, use the maintenance or administrative ID to change one of the existing normalcards to the primary card. The new primary card can then be used to backup the data without theneed for a direct Ethernet connection. The restoration is done entirely through the network.

✍

6.3.2 Backing Up Tones

You can backup all tone files to and from a specific folder. To backup tones, follow these steps:

1. Select a target node from the left side of the screen. 2. Select the Tools option from the top of the screen.3. Select the Backup option from the Tools drop-down menu, and select Tones.

Quantum saves the tone information into a folder that you select. For Tones files names, referto Table 6.1, Naming Downloaded Tones.

Fig. 6-9: Backup Screen

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6.4.1 Restoring the System

6.4 Restoring Information

Quantum Commander also enablesadministrators to restore the facility to aprevious date and time using the data-base files created from a previous systembackup. To perform a system restore,follow the steps below.

1. Double click on Primary QSPC1 entries on the left of the Quantum Commander screen.

2. Select the Tools option from the top of the Quantum Commander screen.

3. Select the Restore option from theTools drop-down menu.

4. From the Open screen, select the name of the folder in which the system backup files are stored.To locate the folder, use the down arrow next to the Look In: field, Up One Level icon ,Desktop icon , List icon, or Details icon .

5. Select the Open option from the bottom of the screen.

Quantum restores the system using the backup files identified in section 6.3.1, Performing aSystem Backup and notifies you when the restore is complete. The system is restored to itsstatus as of the date and time of the most recent backup.

IMPORTANT: A system restore will restore all of the system’s maintenance configurationincluding the following: Facility #, QSPC1 #, IP address, subnet address, gateway, MulticastIP, Inter-facility Multicast IP, Type, and Unit. If any of these setting are already programmedinto the card, they will be overwritten with the restored maintenance information.

NOTE: To enable the Restore option, a QSPC1 must first be selected via a double click from theleft of the screen. If a QSPC1 number is not selected via a double click, the Restore option remainsgrayed out and is not selectable from the Tools menu.

NOTE: The system must be reset to finalize the restore. To reset the system, click the RESET buttonon the System Parameters screen. This will then reset the entire facility.

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Fig. 6-10: Restore Screen

6.3.3 Backing Up Emergency Announcements

You can backup all Emergency Announcements files to and from a specific folder. To backupEmergency Announcements, follow these steps:

1. Select a target node from the left side of the screen. 2. Select the Tools option from the top of the screen.3. Select the Backup option from the Tools drop-down menu, and select Emergency Messages.

Quantum saves the Emergency Announcements information into a folder that you select.

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6.4.2 Restoring Tones

To restore Tones from a previous date and time that were backed up, follow these steps:

1. Select a target node from the left side of the screen.

2. Select the Tools option from the top of the screen.

3. Select the Restore option from the Tools drop-down menu, and select Tones.

4. From the open screen, select the name of the folder in which the tone backup files are stored.

5. Select the open option at the bottom of the screen.

Quantum will restore the Tones files and notify you when complete.

6.4.3 Restoring Emergency Announcements

To restore Emergency Announcements from a previous date & time that were backed up, followthese steps:

1. Select a target node from the left side of the screen.

2. Select the Tools option from the top of the screen.

3. Select the Restore option from the Tools drop-down menu, and select Emergency Announcements.

4. From the open screen, select the name of the folder in which the Emergency Announcementsfiles are stored.

5. Select the open option at the bottom of the screen.

Quantum will restore the Emergency Announcements file and notify you when complete.

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6.5 Unconfigure Nodes

NOTE: This feature is only available with a technician level login.

The Unconfigure feature will delete all the database files in the node that Commander is beingaccessed from. This feature is helpful to installers if it becomes necessary to clear all programming.

IMPORTANT: If accessing Commander on the primary node and Unconfigure is selected, allother nodes in the facility that are on-line at the time will also be unconfigured.

NOTE: If accessing Commander from the secondary or normal nodes, the database files in that nodewill be deleted. If the rest of the facility is online, the corresponding node will be deleted from theother nodes online.

NOTE: Network port IP address and subnet will not be cleared by the unconfigure option.

NOTE: During Unconfigure, the system will reset the Primary Quantum IP of all online VoIP Speakersto 0.0.0.0. The Primary Quantum IP for VoIP Speakers will need to be reconfigured using the “VoIPSpeaker Locator” application. If “Tools –> Restore –> DB” is used after “Unconfigure”, the VoIPSpeakers will need to be reset to enable them. If a DB restore is not being performed, then eachVoIP speaker will need to be configured via the Quantum Commander.

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7C h a p t e r S e v e n 7.0 A c c e s s i n g A d m i n i s t r a t i v e F u n c t i o n s

Quantum Commander provides administrators with real-time controlover tones, announcements/emergency messages and securityzones. To configure, modify or review these settings, access theAdmin option at the top of the Quantum Commander screen.

Fig. 7-1: Admin Menu Screen

The Admin MenuDrop-Down Fields are:

Tones andAnnouncements

AudioDistribution

Input Relays

External Relays

MediaAssignment

Arm/DisarmSecurity Zones

Outside LineStatus

Call Details

Indicates which alarm tone (1-4), manual tone (1-9) or emergency message isheard when a zone is activated.

Specifies the audio program distributed to station(s) or zone(s) within a facility.

Activates the specified externally-triggered time tone associated with time zone(1-6). Input relays can also specify which emergency message to play as anall-call page when the corresponding input is closed. If no message is speci-fied, the external tone is distributed to the corresponding time zone as long asthe contact is closed.

Specifies the activation time and duration for hourly contact closures and twice-a-day relays, and activation and deactivation times for each of four externalrelays. Also identifies which day(s) twice-a-day relays are active. The color ofthe External Relay buttons indicates relay activity status: red is open, green isclosed. Clicking on the External Relay button changes the state of the relay.

Lists media station assignments and specifies the times at which the TV On orOff code is sent to all remote control units (TMRC).

Enables the arming or disarming of previously defined security zones.

The on-hook or off-hook status of each outside line is indicated.

Provides a Log of Call Details between two specified dates.

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7.1 Selecting Tones and Announcements

Quantum enables the real-time activation of manual tones, alarm tones and emergency mes-sages to a primary QSPC1 for distribution to the entire facility. The activation of alarm tones oremergency messages using the admin function overrides any active paging or current tones.

To initiate tones or messages, follow the steps below.

1. Using the mouse, highlight the QSPC1 from the left side of the screen.

2. From the top of any Quantum Commander screen, select the Tones option from the Admindrop-down menu (see Figure 7-1, Admin Menu Screen).

3. On the Tones and Announcements screen (Figure 7-2), select Alarm Tone, Manual Tone or Emergency Messages. You can select only one of the three options at a time.

• To initiate an Alarm Tone, select Alarm Tone and the number associated with one of the four available tones.

• To initiate a Manual Tone, select Manual Tone and the number associated with one of thenine available tones.

• To initiate an Emergency Message, select Emergency Message. Move to the drop-downarrow of the files field and select one of the pre-recorded emergency message file names.

4. Select Start to initiate the tone or announcement. Alarm tones and emergency messages com-mence immediately, overriding any currently playing tones or announcements. Manual tones begin following any currently playing tones or announcements.

5. To end the tone or message prior to its completion, select the Stop option.

Alarm Tone

Manual Tone

EmergencyMessages

Indicates which alarm tone (1-4) is heard throughout the facility. Alarm toneactivation overrides any currently playing tone or message.

Indicates which manual tone (1-9) is activated throughout each time zone.

Identifies which previously recorded emergency message is played throughoutthe facility. Emergency messages override any current tone, paging orintercom functions.

Fig. 7-2: Tones & Announcements Screen

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7.2 Audio Distribution

Quantum Commander provides the abilityto switch an audio source, such as aradio or CD, into the system, enablingyou to distribute audio to select stations orzones within a facility. By selecting theAudio Distribution option from theAdmin drop-down menu, you specifywhich QSPC1 acts as the program sourceand which of the three program channelsis active. Quantum also enables thespecific selection of stations and/orzones for distribution. There is a 1-secondprogram delay.

To initiate audio program distribution,follow the steps below.

1. Select the Audio Distribution option from the Admindrop-down menu (see Fig. 7-1, Admin Menu Screen).

2. Select the down arrow to specify the QSPC1 from the drop-down menu (see Fig. 7-3, Audio Distribution Screen).

3. Using the mouse, select a program to distribute.

NOTE: Real Time On Local: When “checked”, audio will begin in real time (no delay) on theSource QSPC1 node.

4. Using the mouse, select the Station(s), All Stations or Zone(s) option.

Selecting a Station(s)When you select the Station(s) option, you must specify to which station or stations to distributethe audio program. Using the mouse, highlight the desired station from the drop-down menuand select the right arrows to move the selection to the selected stations column. Repeat asnecessary. To remove a station from the list, highlight the selection in the selected stations list and select the left arrows. To select all available stations, select the All Stations option.

Selecting a Zone(s)When you select the Zone(s) option, you must specify to which zone or zones to distribute the audio program. Using the mouse, highlight the desired zone from the available zonesdrop-down menu.

5. Select Distribute to initiate the audio program.

Repeat to add more zones.

NOTE: To remove zone(s) from Selected Zones, highlight the zone(s) to be removed and thenselect Cancel.

Fig. 7-3: Audio Distribution Screen

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To override tones and assign emergencymessages to the associated time zones, followthe steps below.

1. Select the Input Relays option from theAdmin drop-down menu (Fig. 7-1).

2. Select the down arrow to specify the Exter-nal Time Tone from the drop-down menu(Fig. 7-4).

3. On the Emergency Messages field, specifya message and number for each time zoneas needed.

4. Select Save to save the assignments orClose to cancel and leave the Input Relays screen.

For more information on Input Relays, refer to the Quantum Multicom IP Installation Instruc-tions. For more information on emergency messages, see section 6.1.3, DownloadingAnnouncement Files.

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Fig. 7-4: Input Relays Screen

7.4 Configuring External Relays

Quantum enables the configura-tion of up to four external relays(see Fig. 7-5, External RelaysScreen). To define one or moreexternal relays, select the Exter-nal Relays option from the Admindrop-down menu. If the Relaynumber is highlighted in RED, therelay is off. A Relay number inGREEN indicates that the relay isturned on. External relays act inparallel within a facility.

Fig. 7-5: External Relays ScreenHourly Contact Closure

Minute To Trigger

DurationIn Seconds

Indicates the minute after the hour at which the Hourly Contact Closure orHourly Relay (Pin 5 on P5) is activated. For example, a value of 55 triggers Pin5 to activate every hour at 55 minutes past the hour. Valid values range from0 to 59.

Specifies the amount of time the Hourly Contact Closure or Hourly Relay isactive. Pin 5 can be activated for 1 to 59 seconds.

7.3 Configuring Input Relay Closures

Quantum enables you to configure up to six input relay closures for a facility. Input relayclosures activate externally triggered time tones associated with time zones one through six.Input relays can also trigger an emergency message to play in the Time Zone when the corre-sponding input is closed. If an emergency message is not specified, the external time tone isdistributed to the corresponding time zone as long as the contact is closed. Input relays openand close in parallel within a facility. To configure one or more input relays, select the InputRelays option from the Admin drop-down menu (Fig. 7-1).

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External Relays

On Time

Off Time

Secs

Twice-A-DayRelays

Closure 1 & 2

On Time

Duration

Schedule

Indicates the activation time for each of the four external relays. Time is enteredin 24-hour format. Relays 1 through 4 correspond to pins 9-6 on P5.

NOTE: On Time must be less than or equal to Off Time.

Indicates the deactivation time for each of the four external relays. Time isentered in 24-hour format. Relays 1 through 4 correspond to pins 9-6 on P5.

NOTE: Off Time must be greater than or equal to On Time.

Specifies the total number of seconds after Off Time at which each of the fourexternal relays deactivates, enabling Off Time to be programmed to thesecond. Valid time ranges are from 0 to 59 seconds.

NOTE: If On Time equals Off Time, seconds can not be zero (0).

Two times a day, two different switches may be triggered for a set period oftime. These switches may be closed primarily for secondary clock control andcorrection.

Twice-a-Day Relay Feature. The Twice-a-Day Relay (P5 pin 4) is activated atthe times specified for the associated duration.

Indicates the activation time for the associated contact closure. Valid timesrange from 00:00 to 23:59. Quantum prevents invalid time entries.

Indicates the number of seconds associated with the contact closure. Valid dura-tions range from 0 to 59 seconds. Quantum prevents invalid duration values.

Designates the specific days associated with the Twice-A-Day Relay. A check-mark indicates that the relay is active on the associated day.

For more information on External Relays, refer to the Quantum Multicom IPInstallation Instructions.

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7.5 Configuring Media Assignments

Quantum Commander enables an administrator to configure media assignments and televisionschedules for all stations defined as Telemedia Controller. Station type is defined during QSPC1station configuration (refer to section 5.2, Defining Station Settings). You must configure mediaassignment for each QSPC1 within a facility. To configure media assignments, follow thesteps below.

1. Access the Media Assignment option from the Admin drop-down menu.

2. Assign station numbers to the media station by selecting station numbers from the AssignedStations drop-down menu (see Fig. 7-6, Media Screen).

3. Enter On Time and Off Time in 24-hour format.

4. Select the day or days of the week for which the telemedia controller assignment is active.

5. Select Save to send the media assignment information to the primary QSPC1 for distribution or Close to cancel.

MediaAssignment

Media Stations

AssignedStations

TV

On Time

Off Time

Schedule

Lists the arch # associatedwith stations previouslydefined as telemediacontrollers. If no stationswere configured as tele-media, the field defaultsto zero (0).

Provides a drop-down listof all station numbersassociated with the tele-media controllers.

Specifies the time in 24-hour format at which theTV On code is sent to alltelemedia control unitsconnected to enhancedstaff and administrativelevel stations.

Specifies the time in 24-hour format at which the TV Off code is sent to all tele-media control units connected to enhanced staff and administrative level stations.

Identifies the days associated with the TV On and Off times defined above.A checkmark indicates that the on and off time applies to the associated day.

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7.6 Arming/Disarming Security Zones

The Arm/Disarm Security Zones administrative option enables the (de)activation of previouslydefined security zones throughout a facility (see section 4.2, Configuring Zone Information).

To arm/disarm security zones, follow the stepsbelow.

1. Select the Arm/Disarm Security Zone option(see Fig. 7-1, Admin Menu Screen) from theAdmin drop-down menu.

2. Using the mouse, select a security zone fromthe Disarmed Zones column and select Armto move the zone into the Armed Zones col-umn. To disarm a zone, select the zone fromthe Armed Zones column and select Disarm.

3. Select Save to complete and save the security zone changes.

Fig. 7-7: Arm/Disarm Security Zones

Fig. 7-6: Media Screen

The status of every outside line in a facilitycan be seen by using this feature (see Fig. 7-8,Outside Line Status). Each row represents thestatus of the outside lines associated with aparticular QSPC1 card in the facility. Up to 2MCTC cards can be installed into a Quantumnode (installing 2 MCTC cards requires a dou-ble card cage node) for a maximum of 15 out-side lines per Quantum node. The Refreshbutton must be pushed to see the most currentstatus of all the outside telephone lines in thefacility. The display indicates the line numberrelative to the particular QSPC1 card and notthe actual architectural number assigned tothat outside line.

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7.7 Outside Line Status

The details of every call in a facility can be provided in a reportby using this feature (see Fig 7-10, Call Details).

1. Select the Call Details option (see Fig,. 7-1, Admin Menu Screen) from the Admin drop-down menu.

2. Specify the dates, From and To, of calls that you want to include in your log of call details (see Fig. 7-9, Cdr Details). Then select Get log to view call details on your screenor select Print log to print the log to your printer or to save to file.

3. Fig. 7-10, Call Details shows an example of a call log. Calls are listed in the order theywere placed. Details for each call include source, target, call type, type (local or VoIP),time call started, time call ended, and call duration (in seconds).

7.8 Call Details

Fig. 7-8: Outside Line Status

Fig. 7-10: Call Details

Fig. 7-9: Cdr Details

NOTE: If no records exist for a particular date range, the following message will be displayed:“No Records found for this duration”.

NOTE: The most recent 100 calls will be displayed.

NOTE: If a power failure or Hard Reset (from reset switch) occurs, call records will not be saved.A Soft Reset from Commander will allow call records will be retrieved.

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8C h a p t e r E i g h t 8.0 C o n f i g u r i n g A c c o u n t I n f o r m a t i o n

Quantum Commander provides administrators control over all levels oflogin IDs, including the adding and deleting of the IDs and their associatedpasswords. Selecting the List option from the Account drop-down menu dis-plays the Account Details screen (see Fig. 8-1, Account Menu and Fig. 8-2,Account Details screen). The Account Details screen displays a complete listof all administrative, technician and general user IDs configured withinQuantum Commander. The screen also provides the ability to add anddelete login IDs, and modify passwords.

NOTE: For more information on user IDs and their associated privileges,see section 3.0, Accessing Quantum Commander.

NOTE: The default administrator ID and password can not be modifiedfrom within Quantum Commander.

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8.1 Adding Login IDs

To add technicians, administrators or general users to the Quantumsystem, select the Add button from the bottom of the Account Detailsscreen or select the Add User option from the Account drop-downmenu. The Add User screen is displayed (see Figure 8-3, AccountDetails and Add User Screens).

The Add User screen fields are:

Fig. 8-3: Account Details and Add User Screens

Fig. 8-1: Account Menu Screen

Login Name

Group

Password

Add

Specifies the eight-character login ID.

Identifies the user type as Admin, Technician or (general) User.

Specifies the eight-character password associated with the login ID.

Adds the Login Name and associated ID characteristics to the system.

Fig. 8-2: Account Details Screen

8.2 Deleting Login IDs

Quantum Commander enables quick and easy deletion of technician, administrator or gen-eral user IDs. To remove one or more existing IDs from the Quantum System, select the Deletebutton from the bottom of the Account Details screen (Fig. 8-2). Quantum deletes the ID fromthe system immediately.

NOTE: Deletion is immediate upon selecting the Delete option. If you delete a login ID acci-dentally, refer to section 8.1, Adding Login IDs.

NOTE: The default administrator ID can not be deleted from the system.

8.3 Changing User Passwords

All users can modify their existing password by selecting theChange Password option on the Account drop-down menu.To modify your password, follow the steps below.

1. On the Change Password screen (Fig. 8-4), type yourcurrent password on the Old Password field.

2. Type a new password on the New Password field.Passwords must be between 1 and 8 characters in length.

3. Re-type the new password on the Re-type Password field.

4. Select Change to update the password. The new password is effective immediately.

Quantum Commander allows administrators to modify all passwords other than the default Adminpassword by selecting the Change Password option on the Account Details screen (see Fig. 8-2,Account Details Screen). To modify one or more login IDs, follow the steps below.

5. Select the List option on the Account drop-down menu (see Fig. 8-1) to display the AccountDetails screen.

6. On the Account Details screen, select the login name associated with the password to modify tohighlight the entire login name row.

7. Select Change Password from the bottom of the Account Details screen to display the ChangePassword screen (see Fig. 8-4).

8. To complete the password change, follow steps 1-4 above.

9. Repeat steps 5-8 as necessary for additional login names.

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Fig. 8-4: Change Password Screen

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9C h a p t e r N i n e 9.0 C r e a t i n g a S y s t e m R e p o r t

The Quantum Commander enables you to print a file or hard copyreport of each QSPC1, including passwords. The detailed reportscan be sorted by station number, architectural number, level, day ornight administrator stations. To create a report, select the desiredQSPC1 on the Quantum screen. To access the Report screen (seeFig. 9-1, Report Screen), select the Report option from the File menu(see Fig. 5-2, File Menu Screen).

To create a system report, follow the steps below.

1. Type a name for the report on the File field, orclick on the Browse button to select an existingfile name from the resident computer (see Fig.9-1, Report Screen).

NOTE: If an existing file is selected, the file willbe overwritten when the Save Report option isselected.

2. From the Report screen, select the desired sort criteria. Stations can be sorted by StationNumber, Arch Number, Day Administrator, and Night Administrator.

3. Select the Save Report option to create a report file, OR Select the Print Report option to create a physical printout.

4. To create additional reports, repeat steps 1-4.

5. Select Close to exit the screen.

NOTE: The system printout is not a secure document. All information entered into the Quan-tum Commander, including passwords, appears on the printed copy.

Fig. 9-1: Report Screen

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3-Way Calling, Call Transfer . . . . . . . . . . . . . . . . . . . . . .25911 Dial Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15911 Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Account Details and Add User Screens, Fig. 8-3 . . . . . .53Account Details Screen, Fig. 8-2 . . . . . . . . . . . . . . . . . .53Account Information, Configuring . . . . . . . . . . . . . . .53-54Account Menu Screen, Fig. 8-1 . . . . . . . . . . . . . . . . . . .53Activate Alarm Signals . . . . . . . . . . . . . . . . . . . . . . . . . . .24Activate, Tones, Zones . . . . . . . . . . . . . . . . . . . . . . . . . . .18Activate/Reset External Relays . . . . . . . . . . . . . . . . . . . .25Active Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Add Event Screen, Fig. 4-5 . . . . . . . . . . . . . . . . . . . . . . .19Admin Display Phone & Speaker . . . . . . . . . . . . . . . . . .33Admin Display Phone Only . . . . . . . . . . . . . . . . . . . . . . .33Admin Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Admin Menu Screen, Fig. 7-1 . . . . . . . . . . . . . . . . . . . . .45Admin Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14AdminGroup and Admin Config. Screens, Fig. 4-10 . . . .22Administrative Functions . . . . . . . . . . . . . . . . . . . . . . .45-51Administrative Group Assignments, Defining . . . . . . .22-23Alarm Signals, Activate . . . . . . . . . . . . . . . . . . . . . . . . . .24Alarm Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46All Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14All-Call Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24All-Call, Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Analog Card Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Announcement Files Download Screen, Fig. 6-7 . . . . . .39Announcement Files, Downloading . . . . . . . . . . . . . .39-40Announcements, Tones and . . . . . . . . . . . . . . . . . . . . . .45Announcements, Selecting . . . . . . . . . . . . . . . . . . . . . . .46Arch # . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17, 23, 34Architectural Dialing, Disable . . . . . . . . . . . . . . . . . . . . . .15Arm/Disarm Security Zones . . . . . . . . . . . . . . . . 24, 45, 50Arm/Disarm Security Zones Screen, Fig. 7-7 . . . . . . . . . 50Assigned Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Asterisk, Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Audio Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . .45, 47Audio Distribution Screen, Fig. 7-3 . . . . . . . . . . . . . . . . .47Authorization Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Available Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Backup Screen, Fig. 6-9 . . . . . . . . . . . . . . . . . . . . . . . . . 42Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Beep, Privacy, Disable . . . . . . . . . . . . . . . . . . . . . . . . . . .15Bump/Join Conversation . . . . . . . . . . . . . . . . . . . . . . . . .24Call Announce, Disable . . . . . . . . . . . . . . . . . . . . . . . . . .15Call Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45. 51Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Call Routing, External . . . . . . . . . . . . . . . . . . . . . . . . . . .24Call Transfer/3-Way Calling . . . . . . . . . . . . . . . . . . . . . . 25Call/Page, Inter-Facility . . . . . . . . . . . . . . . . . . . . . . . . . . 25Call-In Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Change Password Screen, Fig. 8-4 . . . . . . . . . . . . . . . . .54Class of Service (CoS) Settings . . . . . . . . . . . . . . . . . . .25Class of Service, Defining . . . . . . . . . . . . . . . . . . . . . 23-25Class of Service, Walking . . . . . . . . . . . . . . . . . . . . . . . .24Clock, Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Closure Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Conversation, Bump/Join . . . . . . . . . . . . . . . . . . . . . . . . .24Copy Schedule Screen, Fig. 4-8 . . . . . . . . . . . . . . . . . . . 20Copy, Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18CoS # . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23CoS (Class of Service) Settings . . . . . . . . . . . . . . . . . . .25CoS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .23-25CoS Configuration Screen, Fig. 4-11 . . . . . . . . . . . . . . . .23CPC Pulse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Daily Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Daily Schedules, Assigning . . . . . . . . . . . . . . . . . . . . . . . 19

Daily Schedules, Creating . . . . . . . . . . . . . . . . . . . . . . . .19Daily Schedules, Overriding . . . . . . . . . . . . . . . . . . . . . . .21Day Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Day CoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Day Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Default Gateway, Node . . . . . . . . . . . . . . . . . . . . . . . .8, 30Description, Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Destination, Maximum, SIP . . . . . . . . . . . . . . . . . . . . . . .30Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Diagnostics Screen, Fig. 6-8 . . . . . . . . . . . . . . . . . . . . . .41Dial Prefix, 911 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Dialing Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Digits, Max Restricted . . . . . . . . . . . . . . . . . . . . . . . . . . .15DISA Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33DISA Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Disable Architectural Dialing . . . . . . . . . . . . . . . . . . . . . .15Disable Call Announce . . . . . . . . . . . . . . . . . . . . . . . . . . .15Disable Preannounce Tone . . . . . . . . . . . . . . . . . . . . . . .15Disable Privacy Beep . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Drop to Phone, Speaker Call . . . . . . . . . . . . . . . . . . . . . 24Duration in Seconds . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Emergency All-Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Emergency Announcements, Backing Up . . . . . . . . . . . .43Emergency Announcements, Restoring . . . . . . . . . . . . .44Emergency Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Emergency Messages . . . . . . . . . . . . . . . . . . . . . . . .17, 46EOL, Roll Over to . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24External Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . .24External Relays . . . . . . . . . . . . . . . . . . . . . . . . . .17, 45, 49External Relays Screen, Fig. 7-5 . . . . . . . . . . . . . . . . . . 48External Relays, Activate/Reset . . . . . . . . . . . . . . . . . . . .25External Relays, Configuring . . . . . . . . . . . . . . . . . . . 48-49Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Facility # . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Facility #, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Facility Information . . . . . . . . . . . . . . . . . . . . . . . . . . .13-27Facility Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Facility Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Facility, Rename . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13File Menu Screen, Fig. 5-2 . . . . . . . . . . . . . . . . . . . . . . .31Flag, Short Form, SIP . . . . . . . . . . . . . . . . . . . . . . . . . . .30Holiday Assignment Screen, Fig. 4-6 . . . . . . . . . . . . . . .20Holiday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Holiday Schedules, Defining . . . . . . . . . . . . . . . . . . . . . .20Holiday Schedules, Modifying . . . . . . . . . . . . . . . . . . . . .21Hourly Contact Closure . . . . . . . . . . . . . . . . . . . . . . . . . .48Information, Restoring . . . . . . . . . . . . . . . . . . . . . . . . . . .43Initial Response Timer 1, SIP . . . . . . . . . . . . . . . . . . . . . 30Initial Response Timer 2, SIP . . . . . . . . . . . . . . . . . . . . .30Input Relay Closures, Configuring . . . . . . . . . . . . . . . . . .48Input Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Input Relays Screen, Fig. 7-4 . . . . . . . . . . . . . . . . . . . . .48Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Inter-Facility Call/Page . . . . . . . . . . . . . . . . . . . . . . . . . . .25Inter-Facility Multicast IP . . . . . . . . . . . . . . . . . . . . . . . . .26Inter-Facility Multicast IP, Node . . . . . . . . . . . . . . . . . . . . 8IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34IP Address or Primary QSPC1 . . . . . . . . . . . . . . . . . . . . .26Login IDs, Adding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53Login IDs, Deleting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Login Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Long Timer, SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Manual Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Manually Activate Tone Signals . . . . . . . . . . . . . . . . . . . .25Max Active Transaction, SIP . . . . . . . . . . . . . . . . . . . . . .30Max Restricted Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Maximum Destination, SIP . . . . . . . . . . . . . . . . . . . . . . . .30Maximum Stations by Unit Type, Table 5-1 . . . . . . . . . . 31MCAPI Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Media Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Media Assignments, Configuring . . . . . . . . . . . . . . . .49-50Media Screen, Fig. 7-6 . . . . . . . . . . . . . . . . . . . . . . . . . . .50Media Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Minute to Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Modify Event Screen, Fig. 4-9 . . . . . . . . . . . . . . . . . . . . .21Multicast IP, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 30Multicom, Upgrading to Quantum . . . . . . . . . . . . . . . . . . .9Naming Downloaded Tones, Table 6-1 . . . . . . . . . . . . . .40Neighbor List Configuration Screen, Fig. 4-12 . . . . . . . .26Neighbor Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26-27Neighbor Lists, Creating . . . . . . . . . . . . . . . . . . . . . . . . . .27Neighbor Lists, Modifying/Deleting . . . . . . . . . . . . . . . . .27Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Night Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Night CoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Night Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Night Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29-30Node Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8Node Configuration Screen, Fig. 5-1 . . . . . . . . . . . . . . . 29Node Identification, Off-line . . . . . . . . . . . . . . . . . . . . . . .30Node Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Nodes, Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Nodes, Unconfigure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44NTS IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Off-Line Node Identification . . . . . . . . . . . . . . . . . . . . . . .30Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Outside Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Outside Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Outside Line Status . . . . . . . . . . . . . . . . . . . . . . . . . .45, 51Outside Line Status Screen, Fig. 7-8 . . . . . . . . . . . . . . . 51Override, Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Page + Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Page Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Page Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Paging Capabilities, Excluding . . . . . . . . . . . . . . . . . . . . 35Paging, All-Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Paging, Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Passwords, User, Changing . . . . . . . . . . . . . . . . . . . . . . .54Pickup, Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Preannounce Tone, Disable . . . . . . . . . . . . . . . . . . . . . . .15Primary Server IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Privacy Beep, Disable . . . . . . . . . . . . . . . . . . . . . . . . . . .15Processor Card Indicators, Table 2-1 . . . . . . . . . . . . . . 6-7Processor Card, Primary, Installation . . . . . . . . . . . . . . . .5Processor Cards, Configuring . . . . . . . . . . . . . . . . . . . . .6-8Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Program Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Provisional Response Timer, SIP . . . . . . . . . . . . . . . . . . 30QSPC1 Card Information . . . . . . . . . . . . . . . . . . . . . .29-31QSPC1 Cards, Configuring . . . . . . . . . . . . . . . . . . . .29-35QSPC1 Cards, Configuring Add’l . . . . . . . . . . . . . . . . . . .31QSPC1 Information, Deleting . . . . . . . . . . . . . . . . . . . . . .31QSPC1 Network Configuration Screen, Fig. 2-2 . . . . . . . .8QSPC1#, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 29QSPC1, Primary, or IP Address . . . . . . . . . . . . . . . . . . .26Quantum Commander, Accessing . . . . . . . . . . . . . . . . . .11Quantum Commander, Downloading Information to . . . 37Quantum Facility, Communicating within a . . . . . . . . . . . 9Quantum Facility, Creating a . . . . . . . . . . . . . . . . . . . . . 5-9Quantum Processor Card Screen, Fig. 2-1 . . . . . . . . . . . .5Quantum Sign-In Screen, Fig. 3-1 . . . . . . . . . . . . . . . . . .11

Index

(continued on next page)

5 7

Queue Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Relay Closures, Input, Configuring . . . . . . . . . . . . . . . . .48Relays, External . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45, 49Relays, External, Configuring . . . . . . . . . . . . . . . . . . .48-49Relays, Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Relays, Twice-a-Day . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Remote Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Rename Facility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Report Screen, Fig. 9-1 . . . . . . . . . . . . . . . . . . . . . . . . . . 55Requirements, Software . . . . . . . . . . . . . . . . . . . . . . . . . . .3Requirements, System . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Reset, SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Restore Screen, Fig. 6-10 . . . . . . . . . . . . . . . . . . . . . . . .43Restoring Emergency Announcements . . . . . . . . . . . . . .44Restoring Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Restoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Restoring Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Ring Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Roll Over to EOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Schedule Configuration Screen, Fig. 4-4 . . . . . . . . . . . .18Schedule Details, Copying . . . . . . . . . . . . . . . . . . . . . . . .20Schedule Details, Deleting . . . . . . . . . . . . . . . . . . . . . . . .22Schedule Details, Modifying . . . . . . . . . . . . . . . . . . . . . . .21Schedule Information, Defining . . . . . . . . . . . . . . . . .17-18Schedule Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Schedule Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Schedule Screen, Fig. 4-3 . . . . . . . . . . . . . . . . . . . . . . . .17Security DISA Password . . . . . . . . . . . . . . . . . . . . . . . . .14Security Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Security Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Security Zones, Arm/Disarm . . . . . . . . . . . . . . . . . . .24, 45Security Zones, Arming/Disarming . . . . . . . . . . . . . . . . .50Select Date Screen, Fig. 4-7 . . . . . . . . . . . . . . . . . . . . . .20Selected Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Server, IP Primary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Set Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Short Form Flag, SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Show Post Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41SIP Stack Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .30Software Download – All Nodes Screen, Fig. 6-3 . . . . . .38Software Download Off-line Alert Screen, Fig. 6-4 . . . .39Software Download Result Screen, Fig. 6-6 . . . . . . . . . .39Software Download Screen, Fig. 6-2 . . . . . . . . . . . . . . . .38Software Download Status Screen, Fig. 6-5 . . . . . . . . .39Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .3Software Version, SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Software, Downloading . . . . . . . . . . . . . . . . . . . . . . . .38-39Speaker Call Drop to Phone . . . . . . . . . . . . . . . . . . . . . .24Start, Day/Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Station Call Privilege . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Station Card Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Station Configuration Screens, Fig. 5-3 . . . . . . . . . . . . .32Station Settings, Configuring . . . . . . . . . . . . . . . . . . .32-35Station Settings, Copying . . . . . . . . . . . . . . . . . . . . . . . . .35Station Settings, Defining . . . . . . . . . . . . . . . . . . . . . . . . .31Station Settings, Deleting . . . . . . . . . . . . . . . . . . . . . . . . .35Station Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32-34Stations, Assigned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Stations, Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Status, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Student Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Subnet Mask, Node . . . . . . . . . . . . . . . . . . . . . . . . . . 8, 29Sun Thru Sat, Schedule . . . . . . . . . . . . . . . . . . . . . . . . . .18Switch Asterisk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42System, Restoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43System IP, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8, 29System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . .13-16System Parameters Screen, Fig. 4-1 . . . . . . . . . . . . . . .13System Parameters, Accessing . . . . . . . . . . . . . . . . .13-15System Parameters, Defining . . . . . . . . . . . . . . . . . . . . .13System Parameters, Modifying . . . . . . . . . . . . . . . . . . . .16System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14System Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .3System Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37-44Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Telemedia Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Telemedia Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Telephone Card Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Time Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Timeout, Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Timers, SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Tone Signals, Manually Activate . . . . . . . . . . . . . . . . . . .25Tones & Announcements Screen, Fig. 7-2 . . . . . . . . . . .46Tones and Announcements . . . . . . . . . . . . . . . . . . . .45-46Tones, Backing up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Tones, Downloading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Tones, Restoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Tones, Selecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Tools Menu Screen, Fig. 6-1 . . . . . . . . . . . . . . . . . . . . . . 37Transaction, Max Active, SIP . . . . . . . . . . . . . . . . . . . . . .30TV Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Twice-a-Day Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Type, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8, 30Unit, Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8, 30Unconfigure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Unconfigure Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Upgrading from Multicom to Quantum . . . . . . . . . . . . . . 9User Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34User Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11Virtual Private Networks . . . . . . . . . . . . . . . . . . . . . . . . . . .9VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9VoIP Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Walking Class of Service . . . . . . . . . . . . . . . . . . . . . . . .24Wall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Zone # . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Zone Configuration Screens, Fig. 4-2 . . . . . . . . . . . . . . .16Zone Information, Configuring . . . . . . . . . . . . . . . . . . . . 16Zone Information, Deleting . . . . . . . . . . . . . . . . . . . . . . . .17Zone Information, Modifying . . . . . . . . . . . . . . . . . . . . . .17Zone Information, Specifying . . . . . . . . . . . . . . . . . . 16-17Zone Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Zone Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Zone Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Zones, Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Figure 2-1: Quantum Processor Card . . . . . . . . . . . . . 5Table 2-1: Processor Card Indicators . . . . . . . . . . . . . 7Figure 2-2: QSPC1 Network Configuration Screen . . . .8Figure 3-1: Quantum Sign-In Screen . . . . . . . . . . . . . .11Figure 4-1: System Parameters Screen . . . . . . . . . . .13Figure 4-2: Zone Configuration Screens . . . . . . . . . . .16Figure 4-3: Schedule Screen . . . . . . . . . . . . . . . . . . . .17Figure 4-4: Schedule Configuration Screen . . . . . . . . .18Figure 4-5: Add Event Screen . . . . . . . . . . . . . . . . . . .19Figure 4-6: Holiday Assignment Screen . . . . . . . . . . . .20Figure 4-7: Select Date Screen . . . . . . . . . . . . . . . . . .20Figure 4-8: Copy Schedule Screen . . . . . . . . . . . . . . .20Figure 4-9: Modify Event Screen . . . . . . . . . . . . . . . . .21Figure 4-10: AdminGroup and Admin Config.Screens . .22Figure 4-11 CoS Configuration Screen . . . . . . . . . . . . 23Figure 4-12: Neighbor List Configuration Screen . . . . . .26

Figure 5-1: Node Configuration Screen . . . . . . . . . . . .29Figure 5-2: File Menu Screen . . . . . . . . . . . . . . . . . . . 31Table 5-1: Max. Stations by Unit Type . . . . . . . . . . . . 31Figure 5-3: Station Configuration Screens . . . . . . . . .32Figure 6-1: Tools Menu Screen . . . . . . . . . . . . . . . . . .37Figure 6-2: Software Download Screen . . . . . . . . . . . .38Figure 6-3: Software Download - All Nodes Screen. . . 38Figure 6-4: Software Download Off-line Alert . . . . . . .39Figure 6-5: Software Download Status . . . . . . . . . . . .39Figure 6-6: Software Download Result . . . . . . . . . . . .39Figure 6-7: Announcement Files Download Screen . . 39 Table 6-1: Naming Downloaded Tones . . . . . . . . . . . .40Figure 6-8: Diagnostics Screen . . . . . . . . . . . . . . . . . .41Figure 6-9: Backup Screen . . . . . . . . . . . . . . . . . . . . . .42Figure 6-10: Restore Screen . . . . . . . . . . . . . . . . . . . . . 43Figure 7-1: Admin Menu Screen . . . . . . . . . . . . . . . . . .45

Figure 7-2: Tones & Announcements Screen. . . . . . . 46 Figure 7-3: Audio Distribution Screen . . . . . . . . . . . . . .47Figure 7-4: Input Relays Screen . . . . . . . . . . . . . . . . . .48Figure 7-5: External Relays Screen . . . . . . . . . . . . . . . . . . . .48Figure 7-6: Media Screen . . . . . . . . . . . . . . . . . . . . . . .50Figure 7-7: Arm/Disarm Security Zones . . . . . . . . . . . .50Figure 7-8: Outside Line Status . . . . . . . . . . . . . . . . . . 51Figure 7-9: Cdr Details . . . . . . . . . . . . . . . . . . . . . . . . .51Figure 7-10: Call Details . . . . . . . . . . . . . . . . . . . . . . . . 51Figure 8-1: Account Menu Screen . . . . . . . . . . . . . . . .53Figure 8-2: Account Details Screen . . . . . . . . . . . . . . .53Figure 8-3: Account Details and Add User Screens . .53Figure 8-4: Change Password Screen . . . . . . . . . . . . .54Figure 9-1: Report Screen . . . . . . . . . . . . . . . . . . . . . .55

List of Figures and Tables

Index

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