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Software Guide for Windows XP and Windows 2000 For ET 3200 Series Computers 3M Touch Systems Proprietary Information 1 About this guide This document provides instructions to help get your 3M Dynapro ET 3200 series computer up and running as quickly as possible with driver software for Windows XP and Windows 2000 operating systems. This document explains how to: Customize touch responses and other software settings to suit your application. Download a TouchSurround TM button definition file. Create and change TouchSurround buttons. Copy a TouchSurround button definition file to other computers. Set a backlights saver with a special “safe touch” feature. There are also appendices with: A list of virtual keys for defining TouchSurround buttons. Troubleshooting guidelines. Instructions on how to install and uninstall driver software. Customizing touch responses Touch responses can be configured using the following tools. Beep on Touch Double touch settings (Double Touch Speed, Timed Double Touch Delay) Drag and Drop 1. To change any of these settings you must open the Configuration Utility dialog box. Depending on your computer’s operating system, from the Windows desktop, select: For Windows XP operating system: Start » All Programs » Touch » Configuration. or For Windows 2000 operating system: Start » Programs » Touch » Configuration. The Configuration Utilities dialog box appears. 2. In the Configuration Utilities dialog box, select Display. Important If your ET 3200 series computer was shipped with software drivers for Windows XP/2000, you can ignore the appendix on installing/uninstalling drivers.

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Software Guide for Windows XP and Windows 2000For ET 3200 Series Computers

About this guideThis document provides instructions to help get your 3M Dynapro ET 3200 series computer up and running as quickly as possible with driver software for Windows XP and Windows 2000 operating systems.

This document explains how to:

� Customize touch responses and other software settings to suit your application.

� Download a TouchSurroundTM button definition file.

� Create and change TouchSurround buttons.

� Copy a TouchSurround button definition file to other computers.

� Set a backlights saver with a special “safe touch” feature.

There are also appendices with:

� A list of virtual keys for defining TouchSurround buttons.

� Troubleshooting guidelines.

� Instructions on how to install and uninstall driver software.

Customizing touch responsesTouch responses can be configured using the following tools.

� Beep on Touch

� Double touch settings (Double Touch Speed, Timed Double Touch Delay)

� Drag and Drop

1. To change any of these settings you must open the Configuration Utility dialog box. Depending on your computer’s operating system, from the Windows desktop, select:

For Windows XP operating system:Start » All Programs » Touch » Configuration.

or

For Windows 2000 operating system:Start » Programs » Touch » Configuration.

The Configuration Utilities dialog box appears.

2. In the Configuration Utilities dialog box, select Display.

ImportantIf your ET 3200 series computer was shipped with software drivers for Windows XP/2000, you can ignore the appendix on installing/uninstalling drivers.

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The Display dialog box appears.

3. Follow the instructions below for the touch response setting(s) (Beep on Touch, Double Touch settings, Drag and Drop) that you wish to change. Changes to touch response settings are saved immediately.

4. When all desired changes are made to touch response settings, select OK to exit the Display dialog box.

Beep on TouchSelect the Beep on Touch check box to have the computer beep on each touch. It is useful to have Beep on Touch enabled while setting other configuration options.

Double touch settingsThe touch screen can detect a double touch. A double touch has the same effect as the double click of a mouse.

There are two double touch features:

� Double Touch Speed

� Timed Double Touch

Double Touch SpeedThe Double Touch Speed slider allows you to adjust the time between two touches that will be accepted as a double touch (instead of being read as two separate touches).

To set Double Touch Speed:

1. Touch the screen twice quickly (on the Test Box or another icon), as if you were double-clicking a mouse.

2. Adjust the Double Touch Speed slider as desired between Slow (minimum) and Fast (maximum).

3. To test a new setting, double touch the Test Box at your preferred double touch speed.

� If the face in the Test Box changes (either from ‘sad’ to ‘happy’ or from ‘happy’ to ‘sad’), the test is successful.

� If the face doesn’t change, adjust the slider and try double touching the Test Box again. Repeat the procedure of adjusting and testing until you have a successful test.

Timed Double TouchThis allows you to generate a double touch effect with a single touch.

To set Timed Double Touch, follow these steps:

1. If it is not already selected, select the Timed Double Touch check box.

2. Touch the Test Box and hold your touch there. When the face in the Test Box changes (either from ‘sad’ to ‘happy’ or from ‘happy’ to ‘sad’), the double touch has been generated.

(With Beep on Touch enabled, you can choose an interval between touches by listening for an initial beep followed by a second beep.)

3. Move the Timed Double Touch Delay slider between Short and Long to decrease or increase the time between the initial touch and the generation of a double touch.

Tips� If Double Touch Speed is set at Slow (minimum), what you

intend to be two separate touches may be recognized as a double touch.

� If Double Touch Speed is set at Fast (maximum), it may be difficult to generate a double touch. In other words, two or more successive touches may be recognized as a single touch.

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4. Adjust and test the setting until the time between touches is right for your application.

Drag & DropSelecting the Drag & Drop check box allows you to select an object on the screen, drag it, and then — by releasing the touch — drop it at a new location on the screen.

Changing controller interface settingsTo change controller interface settings, follow these steps:

1. In the Configuration Utilities dialog box, select Interface.

The Interface dialog box appears.

2. Make your desired changes to Interface settings for:

� Right Mouse Button

� Stream Mode

� Sensitivity

Information on each Interface setting appears below

3. Changes to Interface settings are saved immediately. When you are finished making changes, select OK to exit the Interface dialog box.

Right mouse button functionsWith right mouse button functions enabled, you can display the same menu by touch that would appear by right-clicking a mouse.

Right mouse button functions can be achieved by using one of two tools:

� Right Mouse Button (set in the Interface dialog box). This is enabled by default.

or

� Event Selector

If you regularly need right mouse button functionality, the Right Mouse Button is the most efficient tool. However, if you need right mouse button functions only occasionally, you might prefer to use a tool called the Event Selector.

Right Mouse ButtonTo use the Right Mouse Button, follow these steps:

1. In the Interface dialog box, select the Right Mouse Button check box.

2. Touch an object on the screen to select it. Leave your finger there.

Tips� If you position the slider at Short (minimum delay), it takes

about 0.2 seconds to generate a double touch.

� If you position the slider at Long (maximum delay), it takes about two seconds to generate a double touch.

ImportantFor optimal performance, do not choose Drag & Drop unless your application requires it.

ImportantThe COM port is not configurable.

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3. Using another finger, briefly touch the screen diagonally opposite the first touch.

The right-mouse menu appears

Event SelectorThe Event Selector is an icon that can reside on the desktop and allow the user to change a single touch from a left mouse button function (the default) to a right mouse button function.

To use the Event Selector, follow these steps:

1. Depending on your computer’s operating system, from the Windows desktop, select:

For Windows XP operating system:Start » All Programs » Touch » Event Selector.

or

For Windows 2000 operating system:Start » Programs » Touch » Event Selector.

2. The Event Selector window opens with the left mouse button (the default) selected.

3. To turn on right mouse button function, select the right button on the mouse icon. The right mouse button will be selected and the left mouse button will not be.

4. Select an object to which you want to apply a right mouse button function.

As soon as you make one selection with the Event Selector set for a right mouse button event, the Event Selector will toggle back to the left mouse button function.

Stream ModeStream Mode, which is enabled by default, helps ensure that the host computer is immediately informed when a touch is withdrawn. This feature is especially desirable for applications where safety is a concern (e.g., industrial settings).

Stream Mode compensates for any possible “noise” between the touch screen controller and the computer by sending three “untouch” messages as soon as a touch is withdrawn and then sending regular subsequent untouch messages until the next touch occurs.

SensitivityUse the Sensitivity Configuration dialog box to adjust how readily a touch is detected by the touch screen. The higher the setting, the more sensitive is the screen.

A very high setting is useful when the user is wearing heavy gloves. A lower setting is useful when an ungloved finger is used.

To adjust Sensitivity, follow these steps:

1. From the Interface dialog box, select the Sensitivity button.

The Sensitivity Configuration dialog box appears.

2. To reduce sensitivity, press the left arrow. To increase sensitivity, press the right arrow.

ImportantIf you save sensitivity at “Low”, the lowest setting, an error message may appear after the unit is powered down and powered up again (or after the unit is restarted). If such a message does appear, the error box may be closed and the ‘error’ message ignored.

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3. To check a new touch screen sensitivity setting, select the Test button. Note: It may take up to 10 seconds for a change of sensitivity to take effect.

4. Adjust and test until you are satisfied with the sensitivity setting.

5. To save sensitivity changes, select OK to return to the Interface dialog box and then select OK to return to the Configuration Utilities dialog box.

Cursor settingIf an application requires that the cursor/pointer not appear on the display, it can be hidden.

To set a Blank cursor, follow these steps:

1. From the Configuration Utilities dialog box, select Cursors.

The Select Cursor Scheme dialog box appears.

2. To hide the cursor, select Blank.

3. Select OK (or Apply) to save settings.

TouchSurroundTM buttonsThis section includes:

� An overview of TouchSurround and how to use a graphic underlay in configuring touch-sensitive buttons.

� Steps for downloading a button definition file.

� Steps for creating and changing TouchSurround buttons.

TouchSurround overviewThe TouchSurround is the area surrounding the display area of a touch screen. The TouchSurround can be configured with touch-sensitive buttons to perform keyboard and other functions.

To help set up TouchSurround buttons, there is a graphic underlay beneath the touch screen of an ET 3200 series computer.

Your graphic underlay will be one of the following:

� A standard TouchSurround underlay supplied by 3M Touch Systems. The driver software for Windows XP and Windows 2000 comes with pre-defined buttons for the standard underlay. (The illustration above is an example of a standard underlay for the 3M Dynapro ET 3250 Computer.)

� A custom underlay from 3M Touch Systems. If you have a custom underlay from 3M Touch Systems, you probably did not receive a button definition file to match your underlay. You will need to set your own button definitions. For instructions on how to set your own button definitions, see “Creating a button” below.

Important� Before setting the cursor to Blank, be sure that your

application does not require the regular use of a mouse. A blank cursor will make it very difficult to use a mouse.

� The cursor choice made in the Select Cursor Scheme dialog box affects all programs running on the host computer.

Display area

TouchSurround

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� A custom underlay designed by you or another vendor will not come with pre-defined buttons unless you originally ordered a 3M Touch Systems graphic underlay with your unit. For instructions on how to set your own button definitions, see “Creating a button” below.

Downloading TouchSurroundTM button definition filesTouchSurround button definition files are included with the Windows XP/2000 driver software. There is a button definition file for each model of the ET 3200 series computers.

To save the button definition file for use with your ET 3200 series computer:

1. Find the button definition registry file on the floppy disk that came with your unit. Pick the registry file that has a name similar to your computer.

Registry files for ET 3200 series computers are:

� 3210LN.reg (for ET 3210 “Long” computer)

� 3210SN.reg (for ET 3210 “Short” computer)

� 3250.reg (for ET 3250 computer)

� 3250MD.reg (for ET 3250 computer with moisture deflector.

2. Double-click on the button definition registry file appropriate for your computer.

A dialog box appears to check that you want to copy the button definition file to your computer’s registry.

3. Select Yes. A dialog box appears confirming that the button definition file was copied successfully.

4. Select OK.

5. Select OK in the TouchSurround Button Definitions dialog box to save the downloaded button definition file.

Creating a buttonSummaryTo create a new TouchSurround button, follow these steps:

1. Name the new button and define its press and/or release actions.

2. Align the new button on the touch screen.

3. Review and, if necessary, edit the definition.

Step 1: Naming and defining a button1. From the Configuration Utilities dialog box, select

TouchSurround.

The TouchSurround Button Definitions dialog box appears.

ImportantBe sure to choose the correct registry file for your ET 3200 series computer. Registry files are not interchangeable (e.g., a registry file for an ET 3210 computer will not function properly with an ET 3250 computer).

ImportantIf you do not need to create new TouchSurround buttons, but want to change the definition of an existing button, refer to “Step 3: Checking and editing a button” on page 9.

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2. Select Insert. The Define A Button dialog box appears.

3. Select “NewButton” and type in its place the name of the button you want to create.

4. In the Define A Button dialog box, find the drop-down menus for Button Press and Button Release.

A TouchSurroundTM button can be defined to perform an action when:

� Pressed

� Released

� Both pressed and released

By choosing from the list of button actions in the Button Press and Button Release drop-down menus, you can define a button to execute a keyboard command (using “Virtual Keys”) or to insert an ASCII character.

5. From the Button Press and/or the Button Release menus, select a Virtual Key (VK) or ASCII character:

� Virtual keys and their functions are listed in Appendix A.

� ASCII key. To define a button to inject an ASCII key, select ASCII Key in the Button Press and/or Button Release box (or use the keyboard shortcut: ‘a’) and then enter the desired ASCII character or ASCII string in the check box labelled “Key(s)”.

To modify an ASCII key definition, select Alt, Ctrl, or Shift.

ASCII definitions may also be modified by checking Autorepeat or Sticky State:

Autorepeat. Select Autorepeat if you want an ASCII character or string to be repeated for as long as there is an uninterrupted touch.

Important� Button names must be unique. Duplicate names are not

accepted.

� Spaces in button names are not accepted.

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Sticky state (for defining a button to “hold down” a Shift, Alt, or Ctrl key). Select Sticky state to create a button that will have the effect of “holding down” a modifier (Alt, Ctrl, or Shift) and applying the modifier to the next button pressed.

To define a sticky state button, in the Define a Button dialog box, follow these steps:

a. Give the sticky button a name in the Name box.

b. Select the Sticky state check box.

c. Choose whether you want the sticky button to be defined to “hold down” the Alt, Ctrl, or Shift key, and then select the appropriate modifier box (Alt, Ctrl, or Shift) in the Button Press section of the dialog box.

d. After aligning the button (see “Step 2: Aligning a button”), the sticky button, when touched, will apply its function to the next button pressed.

5. To save the definition of your new button, select OK to return to the TouchSurroundTM Button Definitions dialog box.

6. If Beep on Touch is desired for the new button, select the name of the button in the button definition list and then select the Beep on Touch check box.

7. To finish creating the new button, follow the steps in “Step 2: Aligning a button” below.

Step 2: Aligning a buttonSetting the location of a button on the touch screen is called aligning. Button alignment defines the x and y coordinates of a TouchSurround button on the touch screen.

GuidelinesWhen aligning a button, follow these steps:

� Do not rest your hands anywhere on the surface of the touch screen or bezel. The presence of a hand on the touch screen will affect the button coordinates.

� Use an alignment tool for greatest accuracy.

� Position the button at least 0.25 inches (6.4mm) from the edge of the bezel.

� Make sure that the size of the button is at least as large as the fingerprint of an index finger: about 0.7 inches (12.7mm) on each side.

StepsTo align a button, follow these steps:

1. In the TouchSurround Button Definitions dialog box, select the name of the button for which you want to set coordinates.

2. Select Align.

3. Follow the on-screen instructions to select the location of the button’s top left corner and bottom right corner. Hold the alignment tool at a 90-degree angle to the surface of the touch screen.

4. To save the button alignment, select OK to return to the Configuration Utilities dialog box. If you do not return to the Configuration Utilities dialog box, your button definition and alignment settings will not be saved.

ImportantA Sticky state button may be defined:� With Button Press fields, but not with Button Release fields.

� With only one modifier check box (Alt, Ctrl, or Shift) selected.

� A button defined with Sticky state will modify a button defined as an ASCII character, but will not modify one defined as an ASCII string. For example, pressing a button defined as a sticky shift key and then pressing a button defined as “c” (while a word processing program is active) will produce a “C”. However, pressing a sticky shift key and then pressing a button defined as “cat” will produce “cat” (not “CAT” or “Cat”).

Defining a button to hold down the shift key(A Sticky State example)You can define a button to apply a Shift function to the next button pressed. Here’s how:

1. Create a button and name it Shift (or another name of your choosing).

2. In the Define a Button dialog box, select the Sticky State check box.

3. In Button Press field, select None.

4. Select the Shift check box.

Follow the other steps in this section (Aligning a button, Checking and editing a button).

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Step 3: Checking and editing a button

To check and edit the configuration of a button, follow these steps:

1. Open the Configuration Utilities dialog box.

2. Select TouchSurroundTM to open the TouchSurround Button Definitions dialog box.

3. From the list of button names, select the one you want to check.

Information about the selected button appears in the dialog box (below the button list).

� Location shows the x and y coordinates of the button on the screen (coordinates of the button’s top left corner and bottom right corner). These coordinates were set when you aligned the button in Step 2.

� On press and On release show the press and release actions you set when you defined the button in Step 2.

� Beep on touch check box shows whether the TouchSurround button is defined to beep when pressed.

� Other information may appear between On release and the Beep on touch check box.

In the screen capture above, for example, there is a notice that the button selected in the TouchSurround Button Definition dialog box is overlapping another button.

To ensure optimal accuracy of buttons, one or both of the overlapping buttons should be redefined so there is no overlap.

4. If you want to edit the configuration of a button, refer to the following table to find the steps for making the desired change.

To make this kind of edit to a button...

...Follow these steps

Change name 1. In TouchSurround Button Definitions dialog box, select the button name you want to change.

2. Select Edit. The Define A Button dialog box appears, showing the name of the selected button you want to edit.

3. Select the name of the button you want to change and type in the list box the button’s new name.

4. To save changes, select OK to return to the TouchSurround Button Definitions dialog box and then select OK to return to the Configuration Utilities dialog box.

Change press/release action(s)

1. In TouchSurround Button Definitions dialog box, select the button name you want to change.

2. Select Edit. The Define A Button dialog box appears, showing the name in the list box of the button you want to edit.

3. Make desired changes to the button press and/or release actions (for details, see “Step 1: Naming and defining a button”).

4. To save changes, select OK to return to the TouchSurround Button Definitions dialog box and then either: (a) select Align and follow the screen prompts; or (b) select OK to return to the Configuration Utilities dialog box.

Change location on touch screen

1. In TouchSurround Button Definitions dialog box, select the name of the button you want to change.

2. Select Align. Follow the screen prompts.3. The new location information is saved

when alignment is finished.

Delete 1. In TouchSurround Button Definitions dialog box, select the name of the button you want to change.

2. Select Delete.

3. Select OK to save the deletion.

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Copying custom button definitions to another computerTo copy button definitions from one computer (the “source”) to another (the “target”), follow these steps:

1. In the TouchSurroundTM Button Definitions dialog box of the source computer, select Clone. The button definitions will be copied.

2. A message will appear confirming the name and location of the copied button definition file.

3. Note the path of the cloned file and select OK.

4. Locate the button definition file on the source computer and copy it to the system folder of the target computer.

5. In the target computer’s system folder, find the definition file name and double-click it.

A dialog box appears asking whether to add the definition file information to the registry.

6. Select Yes.

A dialog box appears verifying that the file transfer has occurred.

7. Select OK.

8. Select TouchSurround to open the TouchSurround Button Definitions dialog box.

In the TouchSurround Button Definitions box, you should see the button definitions from the source computer.

9. To save the cloned button definitions, select OK and return to the Configuration Utilities dialog box. The Configuration Utilities dialog box appears.

Backlights saverYou can extend the life of the computer’s backlights (and conserve power) by setting the operating system’s energy saver — which is, in effect, a backlights saver — in the Display control panel.

The energy saver allows you to “turn off the monitor” after a specified number of minutes of inactivity. For basic instructions on how to set the energy saver, refer to the documentation for your Windows XP or Windows 2000 operating system.

If your ET 3200 series computer is running an application or is in a setting in which safety is a concern, 3M Touch Systems recommends setting up a “safe touch” backlights saver.

“Safe Touch” backlights saverA “safe touch” setting ensures that a touch to the touch screen to reactivate the backlights does not unintentionally activate a touch screen button that could have harmful consequences for people or property.

To create a “safe touch” backlights saver with Windows XP or Windows 2000 operating systems, follow these steps:

1. Close all Windows operating system applications.

2. Depending on your operating system, from the Windows desktop, select:

For Windows XP operating system:Start » Control Panel » Appearance and Themes » Display.

or

For Windows 2000 operating system:Start » Settings » Control Panel » Display.

The Display properties dialog box appears.

3. Select the Screen Saver tab.

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4. In the screen saver section of the dialog box, enter in the “Wait” box the number of minutes that you want to elapse from the last time the screen is touched to when the screen saver is activated.

Note: If you are using the Windows XP operating system, 3M Touch Systems recommends selecting Blank for the type of screen saver. Other screen saver types may conflict with the Windows XP operating system.

5. In the energy saver section of the dialog box, select Power. The Power Scheme dialog box appears (Note: In Windows 2000, this dialog box is called Power Options Properties).

6. In the “Turn off monitor” pull-down menu, set the number of minutes that will elapse from the last time the screen is touched to when the energy saver is activated. The period chosen must be at least one minute greater than the time you set for the screen saver.

7. Select OK.

3M Touch Systems support services3M Touch Systems provides extensive support services through our web site and technical support organization. Visit www.3Mtouch.com, to download touch screen software and drivers, obtain regularly updated technical documentation on 3M Touch Systems products, and learn more about our company.

Whenever you contact Technical Support, please provide the following information:

� Part number and serial number

� Current driver version

� Operating system used

� Information on additional peripherals

Customer and technical support for 3M Dynapro productsTechnical Support for 3M Dynapro products is available Monday through Friday from 7:30 .a.m. to 4:00 p.m., Pacific Time. To contact customer service and technical support for 3M Dynapro products, refer to the following table:

Returning productsAll returned 3M Dynapro industrial products must be accompanied by a Return Authorization number. For details, contact Customer Service at 3M Touch Systems.

Additional informationFor information on software for 3M Dynapro industrial products running with Windows NT, 98, 95, and MS-DOS, refer to the 3M Dynapro Configuration Utilities User’s Guide. This document may be ordered from 3M Touch Systems or downloaded from www.3Mtouch.com.

Area Contact information

USA and Canada

General informationTel 800-667-0374 (toll free); Fax 604-521-4629E-mail [email protected] site www.3Mtouch.com

Customer serviceTel 800-667-0374 (toll free); Fax 604-521-4629E-mail [email protected]

Technical supportTel 800-667-0374 (toll free); Fax 604-521-4629E-mail [email protected]

Outside USA and Canada

General informationTel 604-521-3962; Fax 604-521-4629E-mail [email protected]

Customer serviceTel 800-667-0374; Fax 604-521-4629E-mail [email protected]

Technical supportTel 604-521-3962; Fax 604-521-4629E-mail [email protected]

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3M Touch Systems Worldwide OfficesAll offices can be reached through the web site: www.3Mtouch.com.

Country Telephone

United States 978-659-9000

Australia +61 395-82-4799

Canada 604-521-3962

France +33 (1) 45-13-90-30

Germany +49 (0) 211-59907-0

Hong Kong/China (852) 2333-6138

Italy +39 (0) 39-230-2230

Japan +81 (4) 4811-1133

Korea +822 552 3198

Singapore +65-96279173

Spain +34 934-15-6285

Taiwan +886-2-2704-9011

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Appendix AVirtual Keys for Defining TouchSurroundTM Buttons

Virtual KeysThis table shows all available TouchSurround virtual keys (VKs) that are listed in the Button press and Button release drop-down lists in the Define A Button dialog box.

Virtual Key Keyboard Key

ASCII Key An ASCII key

CMD_BACKLIGHTDOWN Decreases backlight brightness

CMD_BACKLIGHTUP Increase backlight brightness

CMD_LOGOFF Windows logout

CMD_TOUCH Enables the user to toggle touch screen functions on or off.

When CMD_TOUCH is enabled, it is safe to wipe down the touch screen with a damp cloth without danger of activating buttons.

Touch screen functions are un-available until the CMD_TOUCH button is pressed again except for the part of the screen where a button is defined with CMD_TOUCH.

None No VK setting

VK_ADD Add

VK_APPS Right mouse button (contextualmenu)

VK_BACK Backspace

VK_CAPITAL Caps lock

VK_DECIMAL Decimal

VK_DELETE Delete

VK_DIVIDE Divide

VK_DOWN Down arrow

VK_END Page end

VK_ESCAPE Esc

VK_F1 through VK_F24 Function keys

VK_HOME Home

VK_INSERT Insert

VK_LEFT Left arrow

VK_LWIN Left Windows Start

VK_MULTIPLY Multiply

VK_NEXT Page down

VK_NUMLOCK Number lock

VK_NUMPAD0 through VK_NUMPAD9

Number pad keys

VK_PAUSE Break / Pause

VK_PRIOR Page up

VK_RETURN Return

VK_RIGHT Right arrow

VK_RWIN Right Windows start

VK_SCROLL Scroll lock

VK_SNAPSHOT Print screen / SysRq

VK_SPACE Space

VK_SUBTRACT Minus

VK_TAB Tab

VK_UP Up arrow

Virtual Key Keyboard Key

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Appendix BTroubleshooting

General strategiesMost strategies for troubleshootting ET 3200 series computers (including explanations of touch screen error messages) are outlined in the ET 3200 Series Computer User’s Guide.

Other strategiesTroubleshooting strategies for issues specific to the software for Windows XP and Windows 2000 operating systems appear below.

Touch screen needs re-aligningIf you notice that the touch screen alignment is not ideal, you can re-align using one of the following methods:

� Download TouchSurroundTM button definition file. By downloading the button definition file for your ET 3200 series computer (for steps, see “Downloading TouchSurroundtm button definition files‚” on page 6, the buttons and the touch screen are re-aligned.

� Keyboard shortcut. If you have a keyboard, make sure that the Configuration Utilities dialog box is active and then select Alt-A. Follow the prompts and, when the Check Alignment dialog box appears, select OK.

Start up error messageAfter powering down and powering up again or after restarting the computer, this error message appears:

To resolve this error, follow these steps:

1. Check the touch screen Sensitivity setting. If it is set to the lowest setting, change it to a higher setting (see “Sensitivity‚” on page 4).

2. Restart the computer.

10-inch displays and Windows XP operating systemIf you install the Windows XP operating system onto a 3M DynaproTM computer with a 10-inch display — ET 3210 or ET 3215 computers — without changing the display resolution, touch screen performance will not be optimal.

Microsoft Corporation has designed Windows XP to have default display resolution that is no lower than 800 X 600.

To change the display resolution for ET 3210 or ET 3215 computers, follow these steps:

1. Depending on your Windows operating system, from the Windows desktop, select:

For Windows XP operating system:Start » Control Panel » Appearance and Themes » Display.

or

For Windows 2000 operating system:Start » Settings » Control Panel » Display.

The Display Properties dialog box appears.

2. In the Display Properties dialog box, select the Settings tab.

3. Select » Advanced » Monitor tab.

4. Select Properties » Driver tab.

5. Select Update Driver » Install from a List or specific location (advanced) » Next.

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6. Select Don’t search. I will choose the driver to install » Next.

7. Uncheck Show compatible hardware.

8. Select Standard monitor types » Digital flat Panel (640 X 480).

9. Select Next » Finish » Close.

10. Restart the computer. After restarting, resolution is 640 X 480.

11. Upon restarting, a Display Settings pop-up balloon may appear. To prevent this balloon from appearing with every restart, follow these steps:

a. When the balloon appears, click on it with a mouse. A Display Settings dialog box appears.

b. Check the box next to In the future, do not show me this dialog box and then select No. The balloon and dialog box should not appear again.

12. Install the 3M DynaproTM driver software for Windows XP/2000. For instructions, see “Installing and setting up driver software‚” on page 17.

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Appendix CInstalling and Uninstalling Software

Who should use this appendix?Refer to this appendix if:

� You are upgrading your ET 3200 series computer to use Windows XP/2000 touch screen driver software.

� As part of a troubleshooting strategy, you need to uninstall and then re-install your Windows XP/2000 touch screen driver software.

Installing and setting up driver softwareTo install and set up the driver software, follow these steps:

1. Before installing the software, first uninstall any other touch screen software.

2. Close all open Windows programs.

3. Save to your hard drive the 3M DynaproTM touch screen software for Windows XP and Windows 2000 operating systems. You may do so by downloading the software from www.3Mtouch.com.

4. Find the downloaded software on your machine and run Setup.exe. The Welcome dialog box appears.

5. Select Next and follow the screen prompts to:

� Review the license agreement.

� Select the folder for the software.

� Select the destination directory.

� Select the controller.

� Select the port for the controller.

The Ready to Install dialog box appears.

6. Select Next. The Installing UPDD progress bar appears.

7. When the progress bar disappears, either:

� The Initialize dialog box appears. Go to 8.

or

� The Install Successful dialog box appears. In this case, select Finish and, when prompted to re-boot your computer, select Yes. After rebooting, the Initialize dialog box appears.

8. Using a keyboard or a mouse, select Continue. The Baseline dialog box appears.

9. Select Skip. Baseline information is built into your ET 3200 series computer. The Linearization Data Download dialog box appears.

10. Select Skip. Linearization information does not need to be downloaded. It is built into your ET 3200 series computer. The Touchscreen Alignment dialog box appears.

11. Select Start and follow screen prompts to align the touch screen. The Check Alignment dialog box appears.

12. Select OK by touch within 10 seconds.

ImportantWhile installing and setting up the touch screen software, make selections using a keyboard or a mouse. Do not make selections by touch until after software is fully installed and set up.

ImportantIf OK is not selected within 10 seconds, the touch screen software will not function.

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13. After selecting OK, either:

� The Install Successful dialog box appears. (This will happen if you were not prompted to reboot the computer at 7). Select Finish.

or

� No further dialog boxes appear.

14. The software is installed and set up.

Uninstalling softwareIf it is ever necessary to uninstall the touch screen software, follow these steps:

1. Depending on your Windows operating system, from the Windows desktop, select:

For Windows XP operating system:Start » Control Panel » Add or Remove Programs.

or

For Windows 2000 operating system:Start » Settings » Control Panel » Add/Remove Programs.

The Add/Remove Programs dialog box appears.

2. Check to see if the Universal Pointer Device Driver appears in the “Currently installed programs” list.

If the UPDD driver is not listed, go to Step 7.

3. Select the Universal Pointer Device Driver and then select the Change/Remove button. The Uninstall window appears.

4. Select Next. The Complete dialog box appears to confirm that the software is uninstalled.

5. Select Next to end the uninstall procedure.

6. Restart the computer.Note: Although there is not an on-screen prompt to restart the computer at this stage, it is recommended that you do so.

7. To make sure that there are no remnants of the touch screen software that may have been missed during uninstall, follow these steps:

a. Depending on your computer’s Windows operating system, from the Windows desktop, select:

For Windows XP operating system:Start » Control Panel » Printers and Other Hardware » Mouse.

or

For Windows 2000 operating system:Start » Settings » Control Panel » System » Mouse.

The Mouse Properties dialog box appears.

b. Select the Hardware tab.

c. If the Universal Pointer Device Driver appears in the list of devices, select it and then select the Properties button. The Universal Pointer Device Driver Properties dialog box appears.

d. Select the Driver tab and then select the Uninstall button.

e. Restart the system.

f. Re-install and re-initialize following the steps in “Installing and setting up driver software‚” on page 17.

g. If, after successfully installing/initializing, the touch screen does not function, contact 3M Touch Systems technical support (see “3M Touch Systems support services‚” on page 11).

ImportantIf there are any other touch screen drivers installed (see the list of “Currently installed programs” in the Add/Remove Programs window), uninstall those drivers before attempting to re-install the UPDD touch screen driver.

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3M Touch Systems3M Optical Systems Division

800 Carleton CourtAnnacis IslandNew Westminster, BCCanada V3M 6L3www.3Mtouch.com

For more information on 3M touch products, visit 3Mtouch.com or call toll-free 1-800-667-0374.

Worldwide Manufacturing Plants

Methuen, Massachusetts

Milwaukee, Wisconsin

Vancouver, BC, Canada© 3M 200319009 (Rev. 1.2)

CopyrightThis manual is © 3M 2003. All rights reserved.

Reproduction of the contents of this copyrighted manual in whole or in part, by any means, electronic or mechanical, for any purpose, without written permission of 3M Touch Systems, a subsidiary of 3M, is prohibited.

NoticeGiven the variety of factors that can affect the use and performance of a 3M Touch Systems Product (the “Product”), including that solid state equipment has operation characteristics different from electromechanical equipment, some of which factors are uniquely within User’s knowledge and control, it is essential that User evaluate the 3M Touch Systems Product and software to determine whether it is suitable for User’s particular purpose and suitable for User’s method of application. 3M Touch Systems’ statements, engineering/technical information, and recommendations are provided for User’s convenience, but their accuracy or completeness is not warranted. 3M Touch Systems products and software are not specifically designed for use in medical devices as defined by United States federal law. 3M Touch Systems products and software should not be used in such applications without 3M Touch Systems’ express written consent. User should contact its sales representative if User’s opportunity involves a medical device application.

Important notice to purchaserSpecifications are subject to change without notice. These 3M Touch Systems’ Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification. 3M Touch Systems makes

no additional warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.

User is responsible for determining whether the 3M Touch Systems Products and software are fit for User’s particular purpose and suitable for its method of production, including intellectual property liability for User's application. If the Product, software or software media is proven not to have met 3M Touch Systems’ warranty, then 3M Touch Systems’ sole obligation and User’s and Purchaser’s exclusive remedy, will be, at 3M Touch Systems’ option, to repair or replace that Product quantity or software media or to refund its purchase price. 3M Touch Systems has no obligation under 3M Touch Systems’ warranty for any Product, software or software media that has been modified or damaged through misuse, accident, neglect, or subsequent manufacturing operations or assemblies by anyone other than 3M Touch Systems. 3M Touch Systems shall not be liable in any action against it in any way related to the Products or software for any loss or damages, whether non-specified direct, indirect, special, incidental or consequential (including downtime, loss of profits or goodwill) regardless of the legal theory asserted.

EditionJanuary 2003Document Number: 19009 (Rev. 1.2)

Trademarks3M Dynapro, TouchSurround, and Near Field Imaging are trademarks of 3M. Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.