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ACKNOWLEDGEMNT
Perseverance Inspiration and motivation have always played a key role in the
success of any venture. So hereby, it is our pleasure to record thanks and gratitude
to the people involved.
Firstly, we thankMR. R.K OJHA, for his continuous support in the project.
Prof. R.K OJHA was always there to listen and to give advice. He is responsible for
involving us in the project on Softdrink Industry in the first place. He showed us
different ways to approach a research problem and the need to be persistent toaccomplish any goal. Without his encouragement and constant guidance we could
not able to finish the project. He was always there to meet and talk about any query.
Last, but not least, we would like to thank all class mates and hostel mates who
support us throughout the project.
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Introduction to Soft Drink Industry
The main production of soft drink was stored in 1830s & since then from those
experimental beginning there was an evolution until in 1781, when the worlds first
cola flavored beverage was introduced. These drinks were called soft drinks, only
to separate them from hard alcoholic drinks. The drinks do not contains alcohol &
broadly specifying this beverages, includes a variety of regulated companies that
manufacture carbonated soft drinks, diet & caffeine free drinks, bottled water
juices, juice drinks, sport drinks & even ready to drink tea/coffee packs. So we can
say that soft drinks mean carbonated drinks. Today, soft drink is more favorite
refreshment drink than tea, coffee, juice etc.
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Raw Materials used in Soft Drinks
There are different types of raw materials used in different soft drinks. Most of the
raw materials are as under:
1. Water
The simple sweetened soft drink contains about 90% of water, while in diet drinks;
it contains 95% of water.
2. Flavour
Flavour is of great importance in soft drink. Even water from different places has
different taste. The flavour for taste added can be natural or artificial, acidic,
caffeine.
3. Artificial Flavour
These are the flavours manufactured from natural extracts; this is used to give
greater choice, in taste to consumers.
4. Acids
Acids like citric acid & phosphoric acid are added to give refreshing tartness or bite
& help in preserving the quality of a drink.
5. Natural Flavors
These are the flavors, which are extracted from fruits, vegetables, nuts, barks,
leaves etc. in soft drink containing natural flavors & fruit juice
6. Caffeine
Caffeine has special kind of taste makes the taste of soft drink a royal one. Caffeine
was added to soft drink from its introduction to a commercial market but now
caffeine free soft drinks are also available. Its quality is than compared with
same amount of coffee.
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7. Carbon Dioxide
Carbon Dioxide is a colorless & smell less gas, which is added to cold drink to get
bubble & it also help in keeping drink strong & fresh
8. Colour
Along with taste of soft drink is also of very important, the company tries to
maintain both taste & colour of the soft drink everywhere in the world.
9. Sugar
Sugar syrup is added to the drink at around 75 degree C to the pure drinking water,
this is to make soft drink taste sweet. Even artificial sweetness is also use
Distributions of Soft Drinks
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The soft drinks can be distributed on the basis of two concepts.
1. Distribution according to taste.
2. Distribution according to consumption.1. Distribution according to taste:
The soft drinks can be distributed in Cola & non cola taste. Non cola taste consist
of drink of orange, lime, mango etc. & lime taste can further divided in to cloudy
lime & clear lime.
Orange taste market is occupied by brands like Fanta, Mirinda Orange & Crush.
Mango taste market occupied by brands like Slice, Maaza, and Mangola.Cloudy
lime taste is occupied by brands like Limca, Mirinda Lime etc.Clear lime taste is
occupied by 7 UP, Sprite, Canada Dry etc. This is basically produced in green
bottle as sunlight spoils the taste of the drinks; its colour is transparent like water.
2. Distribution according to the consumption:
80% of soft drinks are consumed on the spot, where it is sold at place like cinemas,
railway stations etc. Other 20% of the market of soft drink is consumed at home or
other places
Soft Drink Production area in India
The market preference is highly regional based. While cola drinks have main
markets in metro cities and northern states of UP, Punjab, Haryana etc. Orange
flavored drinks are popular in southern states. Sodas too are sold largely in southern
states besides sale through bars. Western markets have preference towards mango
flavored drinks. Diet coke presently constitutes just 0.7% of the total carbonated
beverage market.
Types
Soft drinks are available in glass bottles, aluminum cans and PET bottles for home
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consumption. Fountains also dispense them in disposable containers Non-alcoholic
soft drink beverage market can be divided into fruit drinks and soft drinks. Soft
drinks can be further divided into carbonated and non-carbonated drinks. Cola,
lemon and oranges are carbonated drinks while mango drinks come under non
carbonated category. The market can also be segmented on the basis of types of
products into cola products and non-cola products. Cola products account for nearly61-62% of the total soft drinks market. The brands that fall in this category are
Pepsi, Coca- Cola, Thumps Up, diet coke, Diet Pepsi etc. Non-cola segment which
constitutes 36% can be divided into 4 categories based on the types of flavors
available, namely: Orange, Cloudy Lime, Clear Lime and Mango.
Consumption of Soft Drink in IndiaIndia is one of the lowest soft drink consuming countries in the world. The per
capita consumption in India is 5 bottles per year, while highest consumption in
USA of 800 bottles per year. Delhi reports the highest per capita consumption in
the country 50 bottles per annum. The consumption of PET bottles is more in the
urban areas [75% of total PET bottle (plastic bottles) consumption] whereas the
sales of 200ml bottles were higher in the rural areas. Reports say that Lower, Lower
middle & upper middle class consume 91% of soft drink market. But even in india
The consumption diagram graph of soft drink is constantly growing from 1993 the
people of India consume only 0.7 lt/head, while in 1995 it increased from 0.7to0.93 lt/head, in 1997 it was 1.14 lt/head & in 2001 it was 1.62 lt/head.
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1-131989-2001
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Nature of Soft Drink Market
Oligopoly
Indian Soft-Drink industry in an oligopoly market. Coca-cola, Pepsi, etc are the
only producers. An oligopoly is a market dominated by a few large suppliers. The
degree of market concentration is very high (i.e. a large % of the market is taken upby the leading firms). Firms within an oligopoly produce branded products
(advertising and marketing is an important feature of competition within such
markets) and there are also barriers to entry.
Another important characteristic of an oligopoly is interdependence between firms.
This means that each firm must take into account the likely reactions of other firms
in the market when making pricing and investment decisions. This creates
uncertainty in such markets - which economists seek to model through the use of
game theory.
Economics is much like a game in which the players anticipate one another's moves.
Game theory may be applied in situations in which decision makers must take into
account the reasoning of other decision makers. It has been used, for example, to
determine the formation of political coalitions or business conglomerates, the
optimum price at which to sell products or services, the best site for a
manufacturing plant, and even the behavior of certain species in the struggle for
survival.
The ongoing interdependence between businesses can lead to implicit and explicitcollusion between the major firms in the market. Collusion occurs when businesses
agree to act as if they were in a monopoly position.
Key features of Oligopoly market
* A few firms selling similar product
* Each firm produces branded products
* Likely to be significant entry barriers into the market in the long run which
allows firms to make supernormal profits.
* Interdependence between competing firms. Businesses have to take into account
likely reactions of rivals to any change in price and output
Theories about oligopoly market
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There are four major theories about oligopoly pricing:
(1) Oligopoly firms collaborate to charge the monopoly price and get monopoly profits
(2) Oligopoly firms compete on price so that price and profits will be the same as a competitive
industry
(3) Oligopoly price and profits will be between the monopoly and competitive ends of the scale
(4) Oligopoly prices and profits are "indeterminate" because of the difficulties in modellinginterdependent price and output decisions
The importance of price and non-price competetion
Firms compete for market share and the demand from consumers in lots of ways. We make an
important distinction between price competition and non-price competition. Price
competition can involve discounting the price of a product (or a range of products) to increase
demand.
Non-price competition focuses on other strategies for increasing market share. Consider the
example of the highly competitive UK supermarket industry where non-price competition hasbecome very important in the battle for sales
Mass media advertising and marketing
Store Loyalty cards
Banking and other Financial Services (including travel insurance)
In-store chemists / post offices / creches
Home delivery systems
Discounted petrol at hyper-markets Extension of opening hours (24 hour shopping in many stores)
Innovative use of technology for shoppers including self-scanning machines
Financial incentives to shop at off-peak times
Internet shopping for customers
PRICE LEADERSHIP IN OLIGOPOLISTIC MARKETS
When one firm has a dominant position in the market the oligopoly may experience price
leadership. The firms with lower market shares may simply follow the pricing changes prompted
by the dominant firms. We see examples of this with the major mortgage lenders and petrol
retailers.
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Demand curve
Above the kink, demand is relatively elastic because all other firms'
prices remain unchanged. Below the kink, demand is relatively inelastic
because all other firms will introduce a similar price cut, eventuallyleading to a price war. Therefore, the best option for the oligopolist is to
produce at point E which is the equilibrium point and the kink point.
This is a theoretical model proposed in 1947, which has failed to receive
conclusive evidence for support.
Major Market Players
Coca Cola:
Coca-Cola India Pvt. Ltd maintains its leading position. Coca-Cola India
Pvt Ltd maintained its leading position in soft drinks in India, followed
by PepsiCo India Holdings Pvt Ltd in 2006. Whilst the retail volume
shares of Coca-Cola India and PepsiCo India slipped in 2006, as a result
of the growing health concerns caused by the aftermath of the pesticides
controversy, both maintained a comfortable lead over the other
manufacturers. Parle Bisleri Ltd has steadily gained shares from the
carbonates giants over the review period, to emerge as the third ranked
company in 2006. The battleground for beverages has moved from
carbonates to bottled water and fruit/vegetable juice, with manufacturers
http://en.wikipedia.org/wiki/Price_warhttp://en.wikipedia.org/wiki/Price_war8/3/2019 Softdrink PROJECT
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turning their attention towards these healthier beverages, as consumer
interest continues to surge forward. A number of new players have
entered fruit/vegetable juice and bottled water, vying for a slice of the
growing pie.
Future soft drinks growth to come from healthier beverages. Soft drinks
is expected to grow at a healthy pace over the forecast period. Much of
the demand for soft drinks is expected to be for healthier beverages. With
consumer preferences shifting towards healthier options worldwide,
India is following suit. A growing consumer awareness about healthier
soft drinks and the effects of the pesticides controversy mean that
consumers are likely to opt for healthier alternatives over the forecast
period. Thus, sales of carbonates are expected to stagnate over theforecast period while fruit/vegetable juice and bottled water are projected
to experience robust growth. Functional drinks and RTD tea are expected
to reproduce the dynamic growth of 2005-2006, albeit from a low base.
Pepsi:
Pepsi gained popularity following the introduction in 1934 of a 12-ounce
bottle. Initially priced at 10 cents, sales were slow, but when the price
was slashed to 5 cents, sales went through the roof. With twelve ounces a
bottle instead of the six ounces Coca-Cola sold, Pepsi turned the price
difference to its advantage with a slick radio advertising campaign,
featuring the "Pepsi cola hits the spot / Twelve full ounces, that's a lot /
Twice as much for a nickel, too / Pepsi-Cola is the drink for you,",
encouraging price-watching consumers to switch to Pepsi, whileobliquely referring to the Coca-Cola standard of six ounces a bottle for
the price of five cents (anickel), instead of the twelve ounces Pepsi sold
at the same price. Coming at a time of economic crisis, the campaign
succeeded in boosting Pepsi's status. From 1936 to 1938, Pepsi Cola's
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profits doubled. Pepsi's success under Guth came while the Loft Candy
business was faltering. Since he had initially used Loft's finances and
facilities to establish the new Pepsi success, the near-bankrupt Loft
Company sued Guth for possession of the Pepsi Cola Company. A long
legal battle then ensued, with Guth losing. Loft now owned Pepsi, andthe two companies did a merger, then immediately spun the Loft
Company off.
In 1975, Pepsi introduced the Pepsi Challenge marketing campaign
where PepsiCo set up a blind tasting between Pepsi-Cola and rival Coca-
Cola. During these blind taste tests the majority of participants picked
Pepsi as the better tasting of the two soft drinks. PepsiCo took great
advantage of the campaign with television commercials reporting the testresults to the public.
In 1996, PepsiCo launched the highly successful Pepsi Stuff marketing
strategy. By 2002, the strategy was cited by Promo Magazine as one of
16"Ageless Wonders" that "helped redefine promotion marketing
Growth & Size of Market in India
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Until 1990s, domestic players like Parle Group (Thumps Up, Limca,
Goldspot) dominated the soft drink market in India. However, with the
advent of the MNC players like Pepsi (1991) and Coke (re-entered in
1993 after it was banned in 1977) in the early 1990s, the market control
shifted towards them by the late 1990s.Last one century witnessed the
entry of various soft drink companies but only few of them were able tosurvive. The major among them are COKE and PEPSI. These are the
only two companies that has shared the whole market between them and
left a very small share for the remaining ones. This made the word cola
drink synonymous to the word soft drink. In the booming soft drinks
industry, multinationals seem to be the biggest winners in terms of
market share. The Coca-Cola Company led the highly consolidated
market with a 57% volume share, followed by PepsiCo at 41% in
2004. Danone is a minor player in India with a 0.5% share, chiefly due toits late market entry and limited offerings.
http://www.just-drinks.com/companies/danone_id135http://www.just-drinks.com/companies/danone_id1358/3/2019 Softdrink PROJECT
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PEPSI V/S COKE
Heralding the cut-throat summer competition in soft drinks, Pepsi said on
Tuesday that it has slashed prices of its 300 ml returnable glass bottles to
Rs 6 in the capital and this price cut may be extended to other markets to
make its brands more affordable.
However, Coca-Cola appears to have been caught on the wrong foot,
with its 300 ml pack still priced at Rs 8.
When contacted, Sunil Gupta vice-president (external), of Coca-Cola
India, toldPTI, "We're making no fresh comments on our pricing
strategy. Right now, our 300 ml pack continues to be priced at Rs 8."The
fresh price war, triggered by Pepsi, follows an earlier onslaught when
both the companies reduced prices by about 20 per cent across the board
just before the Union Budget for 2003-04, which provided them excise
duty relief.A Pepsi spokesperson said, "In a high-consumption
market like Delhi, aggressive price points devolving from the 300-ml
segment will work much better. Our price strategy for this market,
therefore, works off this thinking. As a consequence, 200-ml bottles are
priced at Rs 5. The new price points are 300 ml at Rs 6, and 200 ml at Rs
5."
According to industry sources, this sector is heavily dependent onreturnable glass bottles and Pepsi's latest price reduction strategy is
critical to drive volumes.
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Sources said earlier this year, Coca-Cola had taken the price war head on
by introducing 600-ml PET bottles priced at Rs 12 each, beginning with
Maharashtra, one of Pepsi's key markets.
Pepsi, which was selling 500-ml PET bottles priced at Rs 15 each, was
caught on the backfoot and was forced to react, beginning with reduction
in prices of its 500 ml bottles to match that of Coke, the sources said.
Meanwhile, action may now shift to the 200-ml segment.
According to industry sources, Coke is offering Sunfill sachets priced at
Rs 2 each, free with 200-ml and 300-ml bottles, in some regional
markets. In effect, therefore, while Coke's price points for 200-ml and300-ml bottles remain at Rs 5 and Rs 8 respectively, the consumer is
being offered more for less.
In the home-consumption segment too, Coca-Cola took the lead earlier
this year by slashing prices of its 1.5-litre and 2-litre PET bottles.
Pepsi too reduced prices of its 1.5-litre and 2-litre PET bottles, to Rs 35
and Rs 40 respectively, against the earlier price of Rs 43 and Rs 50.
ANALYSIS: -
It can be inferred from the above article that
Coca-Cola and Pepsi are perfect substitutes
and hence the pricing strategy of one directly
impacts the demand for the other product.
Hence, the indifference curve of Coca-Cola
and Pepsi would be a straight line with equal
slopes across all points on the line.
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Pepsi slashed the price of its 300ml bottles from Rs.8 to Rs.6, thusanticipating an increase in the demand and consumption of its product.
The same can be depicted by plotting the price elasticity of demand for
Pepsi. Pepsi reduced its price from P1 (Rs.8) to P2 (Rs.6), which would
result in an increase in consumption from Q1 to Q2.
Since, Coca-Cola and Pepsi are perfect
substitutes; an increase in consumption on
Pepsi would result in a proportionate
decrease in the consumption of Coca-
Cola. In order to maintain the balance and
not loose out on the market share, Coca-
Cola decided to offer Sunfill sachets
priced at Rs2. for free along with the 300ml bottle, thereby increasing theMarginal Utility of its product. This would also result in an increase in
the consumption of Coca-Cola. Thus, as Coca-Colas Marginal Utility
moved from MU1 to MU2, due to the value addition, so would the
Quantity move from Q1 to Q2.
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However, since Pepsi reduced the price
of its 300ml bottle, it resulted in the
movement of the budget line, due to
which more customers will be prompted
to consume Pepsi instead of Coca-Cola.
As depicted in the adjoining figure,
since the price of Pepsi reduced, the
Budget Line of Pepsi and Coca-Cola, moved from B1 to B2. This
resulted in a further increase in the consumption of Pepsi from P1 to P2.
Hence, it can be concluded that the best way for Coca-Cola to counterthis would be by reducing the price of its 300ml bottle to match it to that
of Pepsis. This would be needed since Pepsi and Coca-Cola are perfect
substitutes.
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Economic Indicators Relevant for this Industry:
The general growth of the economy has had a slight positive influence on
the growth of the industry. The general growth in volume for the
industry, 4-5 percent, has been barely keeping up with inflation andgrowths on margins have been even less, only 2-3 percent.
Economies of Scale:
Size is a crucial factor in reducing operating expenses and being able to
make strategic capital outlays. By consolidating the fragmented bottling
side of the industry, operating expenses may be spread over a larger sales
base, which reduces the per case cost of production. In addition, larger
corporate coffers allow for capital investment in automated high speed
bottling lines that increase efficiency (Industry Surveys, 1995). This
trend is supported by the decline in the number of production workers
employed by the industry at higher wages and fewer hours. This in
conjunction with the increased value of shipments over the period shows
the increase in efficiency and the economies gained by consolidation.
Proprietary Product Differences:
Each firm has brands that are unique in packaging and image, however
any of the product differences that may develop are easily duplicated.
However, secret formulas do create a difference or good will that cannot
be duplicated. The best example of this is the "New Coke" fiasco of
1985. Coke reformulated its product due to test marketing results that
showed New Coke beat Pepsi 47% to 43% and New Coke was preferred
over old Coke by a 10% margin. However, Coke executives did not take
into account the good will created by the old Coke name and formula.
The introduction of New Coke as a replacement of Coke was met
by outrage and unrelenting protest by the public. Three months from the
initial launch of New Coke, management apologized to the public and
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reissued the old Coke formula. Test marking shows that there is only a
small difference in actual product taste (52% Pepsi, 48% Coke), but the
good will created by a brand can have significant proprietary differences
(Dess, 1993). This is a high barrier to entry.
Absolute Cost Advantage:
Brands do have secret formulas, which makes them unique and new
entry into the industry difficult. New products must remain outside of
patented zones but these differences can be slight. This leads to the
conclusion that the absolute cost advantage is a low barrier within this
industry.
Learning Curve:
The shift in the manufacturing of soft drinks is gravitating toward
automation due to speed and cost. However, industry technology is low
and the manufacturing process is not difficult, therefore the learning
curve will be short and will have a low barrier to entry.
Access to Inputs:
All the inputs within the soft drink industry are commodity items.
These include cane, beet, corn syrup, honey, concentrated fruit juice,
plastic, glass, and aluminum. Access to these inputs is not a barrier to
enter the industry.
Proprietary Low Cost Production:
The process of manufacturing soft drinks is not a proprietary process.The methods used in the process are relatively standard within the
industry and the knowledge needed to begin production can easily be
acquired. This is not a barrier to entry.
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Brand Identity:
This is a very strong force within the industry. It takes a long time
to develop a brand that has recognition and customer loyalty. "Brand
loyalty is indeed the HOLY GRAIL to American consumer product
companies." (Industry Surveys, 1995) A well recognized brand willfoster customer loyalty and creates the opportunity for real market share
growth, price flexibility, and above average
profitability (Industry Surveys, 1995). Therefore this is a high barrier
to entry.
Access to Distribution:
Distribution is a critical success factor within the industry. Withoutthe network, the product cannot get to the final consumer. The most
successful soft drink producers are aggressively expanding their
distribution channels and consolidating the independent bottling and
distribution centers. From 1978 to the present, the number of Coca-Cola
bottlers decreased from 370 to 120 (Industry Surveys, 1995). In
addition, 31.9% of the soft drink business is in supermarkets, where
acquiring shelf space is very difficult (Santa, 1996). This is a high barrier
to entry.
Expected Retaliation:
Market share within the industry is critical; therefore any attempt to
take market share from the leaders will result in significant retaliation.
The soft drink industry is a moderately mature market with slow single
digit growth (Industry Surveys, 1995). Projected growth rates are 4-5%
in sales volume and 2- 3% in margin (Crouch, Steve). Therefore, growth
in market share is obtained by stealing share from rivals causing
retaliation to be high in defense of current market position. This is a high
barrier to entry.
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Access to Capital
The soft drink industry is very profitable and therefore looked upon
favorably by financial institutions. This includes the stock market, direct
investors (bondholders), and banks. Currently the operating margins for
the industry have grown from 17.9% in 1992 to 19.5% in 1996. Theprojected operating margins are projected to grow to 20.5% from 1997 to
2001 (Value Line 1996). The profit margins and demand are increasing
for the soft drink industry (Industry Surveys, 1995). What this means is
that capital is available for expansion or upgrading, if additional capital
is required. This is favorable to the industry.
Access to Labor
The industry is not highly technical except for chemical engineering.
This means that the demands for skilled labor are not very high. Which
means that the soft drink industry will not have trouble finding labor.
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Elasticity of soft drink industry
The elasticity of soft drink industry as a whole is inelastic but when we
take the products individually it becomes elastic.
for example- in case of coca cola Because there are many alternative
brands for Coca Cola that have more or less the same taste. thus when
the price of coca cola rises, demand decreases because consumers will
find alternative brands that taste the same but at a lower price, therefore
demand is elastic. Demand for soft drink as a whole is inelastic because
whether or not the price increases/decreases, demand would not
decrease/increase by a whole lot, since it's the consumers' preferred
choice of drinks (just like milk is inelastic). Just because the price
increases, doesn't mean that consumers will start to drink water all the
time, they'll just drink less amounts of soft drink than usual (and vice
versa).
Individual elasticity curve
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Soft drink industry elasticity curve
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Conclusion:
Thus it can be concluded that soft drink industry in India is growing day by day.
According to our research we have observed that market share of Coca Cola ishigher than Pepsi in Indian market. Our study shows that the demand of certain
soft drink is more due to taste and preference than price. This industry works more
on volume than on margin, and advertisement plays an important role in this non-
price competitive industry.