Softdrink PROJECT

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    ACKNOWLEDGEMNT

    Perseverance Inspiration and motivation have always played a key role in the

    success of any venture. So hereby, it is our pleasure to record thanks and gratitude

    to the people involved.

    Firstly, we thankMR. R.K OJHA, for his continuous support in the project.

    Prof. R.K OJHA was always there to listen and to give advice. He is responsible for

    involving us in the project on Softdrink Industry in the first place. He showed us

    different ways to approach a research problem and the need to be persistent toaccomplish any goal. Without his encouragement and constant guidance we could

    not able to finish the project. He was always there to meet and talk about any query.

    Last, but not least, we would like to thank all class mates and hostel mates who

    support us throughout the project.

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    Introduction to Soft Drink Industry

    The main production of soft drink was stored in 1830s & since then from those

    experimental beginning there was an evolution until in 1781, when the worlds first

    cola flavored beverage was introduced. These drinks were called soft drinks, only

    to separate them from hard alcoholic drinks. The drinks do not contains alcohol &

    broadly specifying this beverages, includes a variety of regulated companies that

    manufacture carbonated soft drinks, diet & caffeine free drinks, bottled water

    juices, juice drinks, sport drinks & even ready to drink tea/coffee packs. So we can

    say that soft drinks mean carbonated drinks. Today, soft drink is more favorite

    refreshment drink than tea, coffee, juice etc.

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    Raw Materials used in Soft Drinks

    There are different types of raw materials used in different soft drinks. Most of the

    raw materials are as under:

    1. Water

    The simple sweetened soft drink contains about 90% of water, while in diet drinks;

    it contains 95% of water.

    2. Flavour

    Flavour is of great importance in soft drink. Even water from different places has

    different taste. The flavour for taste added can be natural or artificial, acidic,

    caffeine.

    3. Artificial Flavour

    These are the flavours manufactured from natural extracts; this is used to give

    greater choice, in taste to consumers.

    4. Acids

    Acids like citric acid & phosphoric acid are added to give refreshing tartness or bite

    & help in preserving the quality of a drink.

    5. Natural Flavors

    These are the flavors, which are extracted from fruits, vegetables, nuts, barks,

    leaves etc. in soft drink containing natural flavors & fruit juice

    6. Caffeine

    Caffeine has special kind of taste makes the taste of soft drink a royal one. Caffeine

    was added to soft drink from its introduction to a commercial market but now

    caffeine free soft drinks are also available. Its quality is than compared with

    same amount of coffee.

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    7. Carbon Dioxide

    Carbon Dioxide is a colorless & smell less gas, which is added to cold drink to get

    bubble & it also help in keeping drink strong & fresh

    8. Colour

    Along with taste of soft drink is also of very important, the company tries to

    maintain both taste & colour of the soft drink everywhere in the world.

    9. Sugar

    Sugar syrup is added to the drink at around 75 degree C to the pure drinking water,

    this is to make soft drink taste sweet. Even artificial sweetness is also use

    Distributions of Soft Drinks

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    The soft drinks can be distributed on the basis of two concepts.

    1. Distribution according to taste.

    2. Distribution according to consumption.1. Distribution according to taste:

    The soft drinks can be distributed in Cola & non cola taste. Non cola taste consist

    of drink of orange, lime, mango etc. & lime taste can further divided in to cloudy

    lime & clear lime.

    Orange taste market is occupied by brands like Fanta, Mirinda Orange & Crush.

    Mango taste market occupied by brands like Slice, Maaza, and Mangola.Cloudy

    lime taste is occupied by brands like Limca, Mirinda Lime etc.Clear lime taste is

    occupied by 7 UP, Sprite, Canada Dry etc. This is basically produced in green

    bottle as sunlight spoils the taste of the drinks; its colour is transparent like water.

    2. Distribution according to the consumption:

    80% of soft drinks are consumed on the spot, where it is sold at place like cinemas,

    railway stations etc. Other 20% of the market of soft drink is consumed at home or

    other places

    Soft Drink Production area in India

    The market preference is highly regional based. While cola drinks have main

    markets in metro cities and northern states of UP, Punjab, Haryana etc. Orange

    flavored drinks are popular in southern states. Sodas too are sold largely in southern

    states besides sale through bars. Western markets have preference towards mango

    flavored drinks. Diet coke presently constitutes just 0.7% of the total carbonated

    beverage market.

    Types

    Soft drinks are available in glass bottles, aluminum cans and PET bottles for home

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    consumption. Fountains also dispense them in disposable containers Non-alcoholic

    soft drink beverage market can be divided into fruit drinks and soft drinks. Soft

    drinks can be further divided into carbonated and non-carbonated drinks. Cola,

    lemon and oranges are carbonated drinks while mango drinks come under non

    carbonated category. The market can also be segmented on the basis of types of

    products into cola products and non-cola products. Cola products account for nearly61-62% of the total soft drinks market. The brands that fall in this category are

    Pepsi, Coca- Cola, Thumps Up, diet coke, Diet Pepsi etc. Non-cola segment which

    constitutes 36% can be divided into 4 categories based on the types of flavors

    available, namely: Orange, Cloudy Lime, Clear Lime and Mango.

    Consumption of Soft Drink in IndiaIndia is one of the lowest soft drink consuming countries in the world. The per

    capita consumption in India is 5 bottles per year, while highest consumption in

    USA of 800 bottles per year. Delhi reports the highest per capita consumption in

    the country 50 bottles per annum. The consumption of PET bottles is more in the

    urban areas [75% of total PET bottle (plastic bottles) consumption] whereas the

    sales of 200ml bottles were higher in the rural areas. Reports say that Lower, Lower

    middle & upper middle class consume 91% of soft drink market. But even in india

    The consumption diagram graph of soft drink is constantly growing from 1993 the

    people of India consume only 0.7 lt/head, while in 1995 it increased from 0.7to0.93 lt/head, in 1997 it was 1.14 lt/head & in 2001 it was 1.62 lt/head.

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    1-131989-2001

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    Nature of Soft Drink Market

    Oligopoly

    Indian Soft-Drink industry in an oligopoly market. Coca-cola, Pepsi, etc are the

    only producers. An oligopoly is a market dominated by a few large suppliers. The

    degree of market concentration is very high (i.e. a large % of the market is taken upby the leading firms). Firms within an oligopoly produce branded products

    (advertising and marketing is an important feature of competition within such

    markets) and there are also barriers to entry.

    Another important characteristic of an oligopoly is interdependence between firms.

    This means that each firm must take into account the likely reactions of other firms

    in the market when making pricing and investment decisions. This creates

    uncertainty in such markets - which economists seek to model through the use of

    game theory.

    Economics is much like a game in which the players anticipate one another's moves.

    Game theory may be applied in situations in which decision makers must take into

    account the reasoning of other decision makers. It has been used, for example, to

    determine the formation of political coalitions or business conglomerates, the

    optimum price at which to sell products or services, the best site for a

    manufacturing plant, and even the behavior of certain species in the struggle for

    survival.

    The ongoing interdependence between businesses can lead to implicit and explicitcollusion between the major firms in the market. Collusion occurs when businesses

    agree to act as if they were in a monopoly position.

    Key features of Oligopoly market

    * A few firms selling similar product

    * Each firm produces branded products

    * Likely to be significant entry barriers into the market in the long run which

    allows firms to make supernormal profits.

    * Interdependence between competing firms. Businesses have to take into account

    likely reactions of rivals to any change in price and output

    Theories about oligopoly market

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    There are four major theories about oligopoly pricing:

    (1) Oligopoly firms collaborate to charge the monopoly price and get monopoly profits

    (2) Oligopoly firms compete on price so that price and profits will be the same as a competitive

    industry

    (3) Oligopoly price and profits will be between the monopoly and competitive ends of the scale

    (4) Oligopoly prices and profits are "indeterminate" because of the difficulties in modellinginterdependent price and output decisions

    The importance of price and non-price competetion

    Firms compete for market share and the demand from consumers in lots of ways. We make an

    important distinction between price competition and non-price competition. Price

    competition can involve discounting the price of a product (or a range of products) to increase

    demand.

    Non-price competition focuses on other strategies for increasing market share. Consider the

    example of the highly competitive UK supermarket industry where non-price competition hasbecome very important in the battle for sales

    Mass media advertising and marketing

    Store Loyalty cards

    Banking and other Financial Services (including travel insurance)

    In-store chemists / post offices / creches

    Home delivery systems

    Discounted petrol at hyper-markets Extension of opening hours (24 hour shopping in many stores)

    Innovative use of technology for shoppers including self-scanning machines

    Financial incentives to shop at off-peak times

    Internet shopping for customers

    PRICE LEADERSHIP IN OLIGOPOLISTIC MARKETS

    When one firm has a dominant position in the market the oligopoly may experience price

    leadership. The firms with lower market shares may simply follow the pricing changes prompted

    by the dominant firms. We see examples of this with the major mortgage lenders and petrol

    retailers.

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    Demand curve

    Above the kink, demand is relatively elastic because all other firms'

    prices remain unchanged. Below the kink, demand is relatively inelastic

    because all other firms will introduce a similar price cut, eventuallyleading to a price war. Therefore, the best option for the oligopolist is to

    produce at point E which is the equilibrium point and the kink point.

    This is a theoretical model proposed in 1947, which has failed to receive

    conclusive evidence for support.

    Major Market Players

    Coca Cola:

    Coca-Cola India Pvt. Ltd maintains its leading position. Coca-Cola India

    Pvt Ltd maintained its leading position in soft drinks in India, followed

    by PepsiCo India Holdings Pvt Ltd in 2006. Whilst the retail volume

    shares of Coca-Cola India and PepsiCo India slipped in 2006, as a result

    of the growing health concerns caused by the aftermath of the pesticides

    controversy, both maintained a comfortable lead over the other

    manufacturers. Parle Bisleri Ltd has steadily gained shares from the

    carbonates giants over the review period, to emerge as the third ranked

    company in 2006. The battleground for beverages has moved from

    carbonates to bottled water and fruit/vegetable juice, with manufacturers

    http://en.wikipedia.org/wiki/Price_warhttp://en.wikipedia.org/wiki/Price_war
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    turning their attention towards these healthier beverages, as consumer

    interest continues to surge forward. A number of new players have

    entered fruit/vegetable juice and bottled water, vying for a slice of the

    growing pie.

    Future soft drinks growth to come from healthier beverages. Soft drinks

    is expected to grow at a healthy pace over the forecast period. Much of

    the demand for soft drinks is expected to be for healthier beverages. With

    consumer preferences shifting towards healthier options worldwide,

    India is following suit. A growing consumer awareness about healthier

    soft drinks and the effects of the pesticides controversy mean that

    consumers are likely to opt for healthier alternatives over the forecast

    period. Thus, sales of carbonates are expected to stagnate over theforecast period while fruit/vegetable juice and bottled water are projected

    to experience robust growth. Functional drinks and RTD tea are expected

    to reproduce the dynamic growth of 2005-2006, albeit from a low base.

    Pepsi:

    Pepsi gained popularity following the introduction in 1934 of a 12-ounce

    bottle. Initially priced at 10 cents, sales were slow, but when the price

    was slashed to 5 cents, sales went through the roof. With twelve ounces a

    bottle instead of the six ounces Coca-Cola sold, Pepsi turned the price

    difference to its advantage with a slick radio advertising campaign,

    featuring the "Pepsi cola hits the spot / Twelve full ounces, that's a lot /

    Twice as much for a nickel, too / Pepsi-Cola is the drink for you,",

    encouraging price-watching consumers to switch to Pepsi, whileobliquely referring to the Coca-Cola standard of six ounces a bottle for

    the price of five cents (anickel), instead of the twelve ounces Pepsi sold

    at the same price. Coming at a time of economic crisis, the campaign

    succeeded in boosting Pepsi's status. From 1936 to 1938, Pepsi Cola's

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    profits doubled. Pepsi's success under Guth came while the Loft Candy

    business was faltering. Since he had initially used Loft's finances and

    facilities to establish the new Pepsi success, the near-bankrupt Loft

    Company sued Guth for possession of the Pepsi Cola Company. A long

    legal battle then ensued, with Guth losing. Loft now owned Pepsi, andthe two companies did a merger, then immediately spun the Loft

    Company off.

    In 1975, Pepsi introduced the Pepsi Challenge marketing campaign

    where PepsiCo set up a blind tasting between Pepsi-Cola and rival Coca-

    Cola. During these blind taste tests the majority of participants picked

    Pepsi as the better tasting of the two soft drinks. PepsiCo took great

    advantage of the campaign with television commercials reporting the testresults to the public.

    In 1996, PepsiCo launched the highly successful Pepsi Stuff marketing

    strategy. By 2002, the strategy was cited by Promo Magazine as one of

    16"Ageless Wonders" that "helped redefine promotion marketing

    Growth & Size of Market in India

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    Until 1990s, domestic players like Parle Group (Thumps Up, Limca,

    Goldspot) dominated the soft drink market in India. However, with the

    advent of the MNC players like Pepsi (1991) and Coke (re-entered in

    1993 after it was banned in 1977) in the early 1990s, the market control

    shifted towards them by the late 1990s.Last one century witnessed the

    entry of various soft drink companies but only few of them were able tosurvive. The major among them are COKE and PEPSI. These are the

    only two companies that has shared the whole market between them and

    left a very small share for the remaining ones. This made the word cola

    drink synonymous to the word soft drink. In the booming soft drinks

    industry, multinationals seem to be the biggest winners in terms of

    market share. The Coca-Cola Company led the highly consolidated

    market with a 57% volume share, followed by PepsiCo at 41% in

    2004. Danone is a minor player in India with a 0.5% share, chiefly due toits late market entry and limited offerings.

    http://www.just-drinks.com/companies/danone_id135http://www.just-drinks.com/companies/danone_id135
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    PEPSI V/S COKE

    Heralding the cut-throat summer competition in soft drinks, Pepsi said on

    Tuesday that it has slashed prices of its 300 ml returnable glass bottles to

    Rs 6 in the capital and this price cut may be extended to other markets to

    make its brands more affordable.

    However, Coca-Cola appears to have been caught on the wrong foot,

    with its 300 ml pack still priced at Rs 8.

    When contacted, Sunil Gupta vice-president (external), of Coca-Cola

    India, toldPTI, "We're making no fresh comments on our pricing

    strategy. Right now, our 300 ml pack continues to be priced at Rs 8."The

    fresh price war, triggered by Pepsi, follows an earlier onslaught when

    both the companies reduced prices by about 20 per cent across the board

    just before the Union Budget for 2003-04, which provided them excise

    duty relief.A Pepsi spokesperson said, "In a high-consumption

    market like Delhi, aggressive price points devolving from the 300-ml

    segment will work much better. Our price strategy for this market,

    therefore, works off this thinking. As a consequence, 200-ml bottles are

    priced at Rs 5. The new price points are 300 ml at Rs 6, and 200 ml at Rs

    5."

    According to industry sources, this sector is heavily dependent onreturnable glass bottles and Pepsi's latest price reduction strategy is

    critical to drive volumes.

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    Sources said earlier this year, Coca-Cola had taken the price war head on

    by introducing 600-ml PET bottles priced at Rs 12 each, beginning with

    Maharashtra, one of Pepsi's key markets.

    Pepsi, which was selling 500-ml PET bottles priced at Rs 15 each, was

    caught on the backfoot and was forced to react, beginning with reduction

    in prices of its 500 ml bottles to match that of Coke, the sources said.

    Meanwhile, action may now shift to the 200-ml segment.

    According to industry sources, Coke is offering Sunfill sachets priced at

    Rs 2 each, free with 200-ml and 300-ml bottles, in some regional

    markets. In effect, therefore, while Coke's price points for 200-ml and300-ml bottles remain at Rs 5 and Rs 8 respectively, the consumer is

    being offered more for less.

    In the home-consumption segment too, Coca-Cola took the lead earlier

    this year by slashing prices of its 1.5-litre and 2-litre PET bottles.

    Pepsi too reduced prices of its 1.5-litre and 2-litre PET bottles, to Rs 35

    and Rs 40 respectively, against the earlier price of Rs 43 and Rs 50.

    ANALYSIS: -

    It can be inferred from the above article that

    Coca-Cola and Pepsi are perfect substitutes

    and hence the pricing strategy of one directly

    impacts the demand for the other product.

    Hence, the indifference curve of Coca-Cola

    and Pepsi would be a straight line with equal

    slopes across all points on the line.

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    Pepsi slashed the price of its 300ml bottles from Rs.8 to Rs.6, thusanticipating an increase in the demand and consumption of its product.

    The same can be depicted by plotting the price elasticity of demand for

    Pepsi. Pepsi reduced its price from P1 (Rs.8) to P2 (Rs.6), which would

    result in an increase in consumption from Q1 to Q2.

    Since, Coca-Cola and Pepsi are perfect

    substitutes; an increase in consumption on

    Pepsi would result in a proportionate

    decrease in the consumption of Coca-

    Cola. In order to maintain the balance and

    not loose out on the market share, Coca-

    Cola decided to offer Sunfill sachets

    priced at Rs2. for free along with the 300ml bottle, thereby increasing theMarginal Utility of its product. This would also result in an increase in

    the consumption of Coca-Cola. Thus, as Coca-Colas Marginal Utility

    moved from MU1 to MU2, due to the value addition, so would the

    Quantity move from Q1 to Q2.

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    However, since Pepsi reduced the price

    of its 300ml bottle, it resulted in the

    movement of the budget line, due to

    which more customers will be prompted

    to consume Pepsi instead of Coca-Cola.

    As depicted in the adjoining figure,

    since the price of Pepsi reduced, the

    Budget Line of Pepsi and Coca-Cola, moved from B1 to B2. This

    resulted in a further increase in the consumption of Pepsi from P1 to P2.

    Hence, it can be concluded that the best way for Coca-Cola to counterthis would be by reducing the price of its 300ml bottle to match it to that

    of Pepsis. This would be needed since Pepsi and Coca-Cola are perfect

    substitutes.

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    Economic Indicators Relevant for this Industry:

    The general growth of the economy has had a slight positive influence on

    the growth of the industry. The general growth in volume for the

    industry, 4-5 percent, has been barely keeping up with inflation andgrowths on margins have been even less, only 2-3 percent.

    Economies of Scale:

    Size is a crucial factor in reducing operating expenses and being able to

    make strategic capital outlays. By consolidating the fragmented bottling

    side of the industry, operating expenses may be spread over a larger sales

    base, which reduces the per case cost of production. In addition, larger

    corporate coffers allow for capital investment in automated high speed

    bottling lines that increase efficiency (Industry Surveys, 1995). This

    trend is supported by the decline in the number of production workers

    employed by the industry at higher wages and fewer hours. This in

    conjunction with the increased value of shipments over the period shows

    the increase in efficiency and the economies gained by consolidation.

    Proprietary Product Differences:

    Each firm has brands that are unique in packaging and image, however

    any of the product differences that may develop are easily duplicated.

    However, secret formulas do create a difference or good will that cannot

    be duplicated. The best example of this is the "New Coke" fiasco of

    1985. Coke reformulated its product due to test marketing results that

    showed New Coke beat Pepsi 47% to 43% and New Coke was preferred

    over old Coke by a 10% margin. However, Coke executives did not take

    into account the good will created by the old Coke name and formula.

    The introduction of New Coke as a replacement of Coke was met

    by outrage and unrelenting protest by the public. Three months from the

    initial launch of New Coke, management apologized to the public and

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    reissued the old Coke formula. Test marking shows that there is only a

    small difference in actual product taste (52% Pepsi, 48% Coke), but the

    good will created by a brand can have significant proprietary differences

    (Dess, 1993). This is a high barrier to entry.

    Absolute Cost Advantage:

    Brands do have secret formulas, which makes them unique and new

    entry into the industry difficult. New products must remain outside of

    patented zones but these differences can be slight. This leads to the

    conclusion that the absolute cost advantage is a low barrier within this

    industry.

    Learning Curve:

    The shift in the manufacturing of soft drinks is gravitating toward

    automation due to speed and cost. However, industry technology is low

    and the manufacturing process is not difficult, therefore the learning

    curve will be short and will have a low barrier to entry.

    Access to Inputs:

    All the inputs within the soft drink industry are commodity items.

    These include cane, beet, corn syrup, honey, concentrated fruit juice,

    plastic, glass, and aluminum. Access to these inputs is not a barrier to

    enter the industry.

    Proprietary Low Cost Production:

    The process of manufacturing soft drinks is not a proprietary process.The methods used in the process are relatively standard within the

    industry and the knowledge needed to begin production can easily be

    acquired. This is not a barrier to entry.

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    Brand Identity:

    This is a very strong force within the industry. It takes a long time

    to develop a brand that has recognition and customer loyalty. "Brand

    loyalty is indeed the HOLY GRAIL to American consumer product

    companies." (Industry Surveys, 1995) A well recognized brand willfoster customer loyalty and creates the opportunity for real market share

    growth, price flexibility, and above average

    profitability (Industry Surveys, 1995). Therefore this is a high barrier

    to entry.

    Access to Distribution:

    Distribution is a critical success factor within the industry. Withoutthe network, the product cannot get to the final consumer. The most

    successful soft drink producers are aggressively expanding their

    distribution channels and consolidating the independent bottling and

    distribution centers. From 1978 to the present, the number of Coca-Cola

    bottlers decreased from 370 to 120 (Industry Surveys, 1995). In

    addition, 31.9% of the soft drink business is in supermarkets, where

    acquiring shelf space is very difficult (Santa, 1996). This is a high barrier

    to entry.

    Expected Retaliation:

    Market share within the industry is critical; therefore any attempt to

    take market share from the leaders will result in significant retaliation.

    The soft drink industry is a moderately mature market with slow single

    digit growth (Industry Surveys, 1995). Projected growth rates are 4-5%

    in sales volume and 2- 3% in margin (Crouch, Steve). Therefore, growth

    in market share is obtained by stealing share from rivals causing

    retaliation to be high in defense of current market position. This is a high

    barrier to entry.

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    Access to Capital

    The soft drink industry is very profitable and therefore looked upon

    favorably by financial institutions. This includes the stock market, direct

    investors (bondholders), and banks. Currently the operating margins for

    the industry have grown from 17.9% in 1992 to 19.5% in 1996. Theprojected operating margins are projected to grow to 20.5% from 1997 to

    2001 (Value Line 1996). The profit margins and demand are increasing

    for the soft drink industry (Industry Surveys, 1995). What this means is

    that capital is available for expansion or upgrading, if additional capital

    is required. This is favorable to the industry.

    Access to Labor

    The industry is not highly technical except for chemical engineering.

    This means that the demands for skilled labor are not very high. Which

    means that the soft drink industry will not have trouble finding labor.

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    Elasticity of soft drink industry

    The elasticity of soft drink industry as a whole is inelastic but when we

    take the products individually it becomes elastic.

    for example- in case of coca cola Because there are many alternative

    brands for Coca Cola that have more or less the same taste. thus when

    the price of coca cola rises, demand decreases because consumers will

    find alternative brands that taste the same but at a lower price, therefore

    demand is elastic. Demand for soft drink as a whole is inelastic because

    whether or not the price increases/decreases, demand would not

    decrease/increase by a whole lot, since it's the consumers' preferred

    choice of drinks (just like milk is inelastic). Just because the price

    increases, doesn't mean that consumers will start to drink water all the

    time, they'll just drink less amounts of soft drink than usual (and vice

    versa).

    Individual elasticity curve

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    Soft drink industry elasticity curve

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    Conclusion:

    Thus it can be concluded that soft drink industry in India is growing day by day.

    According to our research we have observed that market share of Coca Cola ishigher than Pepsi in Indian market. Our study shows that the demand of certain

    soft drink is more due to taste and preference than price. This industry works more

    on volume than on margin, and advertisement plays an important role in this non-

    price competitive industry.