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The Essential Guide To DevelopingA Social Recruiting Strategy
Bigger. Better. Hired.
Part 1
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 2
Part 1
Welcome
What is social recruiting?
Bringing in the new
Where to begin?Why are you doing this?
Setting goals
How to define voice and company cultureUnderstanding your employee interactions
Defining company culture
Who are your ideal job seekers?
Finding a common thread
Social networks and job seekers
What to look for in an applicationIs it time for a change?
Review
About Jobvite
3
3
4
55
6
78
9
10
11
12
1314
16
17
Table of Contents Part 1
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 3
Part 1
Welcome
This is the first part of a three-part series on building a comprehensive and cohesive social
recruiting strategy that is unique to your company.
What is a social recruiting strategy?
Social recruiting is a word we often hear, but what does it actually mean? And, more importantly,
what is it and how can you use it to find quality candidates?
Instead of weed-whacking through the countless blogs, surveys, whitepapers and eBooks to find
the answers, this workbook is specifically designed to help you hunker-down and focus on the
core values of your company’s social recruiting strategy.
That’s right, not a general strategy overview, but your own.
One that can truly help you to develop a comprehensive and cohesive social plan of action that
is customized to your company’s unique needs.
First, what is a social recruiting strategy?
Strategy is defined as a plan of action or policy designed to achieve a major goal. In order to
take strategy into consideration for social recruiting, we must go back a bit and define what your
goals are as well as what social recruiting means to you and your company.
Let’s get started.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 4
Part 1
Bringing in the new
Recruiting is all about building relationships, finding the right people. We are universal
connectors, matchmakers, headhunters, etc. All social networks have done is make our jobs
easier and more focused. Still, with any new technology, strategy and best practices must be
considered.
But how do you develop these or find the right ones when you are faced with brand new
innovations where “best practices” don’t necessarily exist… yet.
With any new function, you take from the old. Take what you have and use social to make it
better. It’s adding a new coat of paint and tuning up the engine of a car. You’re bringing your
current recruiting strategy into the future.
Here are a few benefits, or goals, that you can retain by using social:
1. Connect to the largest pool of active and passive job seekers
2. Encourage employees to refer to their networks
3. Send authentic and multimedia messaging
4. Lower the cost of sourcing
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Where to begin?
The hardest part about beginning something new is making the decision to do it.
Congratulations! You’ve already made the decision to move forward. The rest is simple
organization.
You will need a framework to begin your planning. The best place to start is not how, but why.
Why are you doing this?
Understanding the business objective, or goal, of why you want to use social is key. “Everyone is
doing it” is not a sufficient reason why.
What does social media and social recruiting mean for your company? And why is it important to
your target audience (i.e.: quality candidates that would fit in your company culture)?
Narrow down your “why” to one or two sentences or a list of a few objectives for social. For
example: Social recruiting will spread employment brand awareness and target like-minded
candidates for open positions.
What is your social recruiting business objective(s)?
CompaniesJob Seekers
Facebook LinkedIn Twitter
64% of companies use2 or more networks
0
20
40
60
80
100
Source: Social Recruiting Survey 2011,Job Seeker Nation 2010
What Networks Are We Using?
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Setting goals
Now that you have defined your objectives, or goals, think about what you would like to have accomplished within the next month, quarter, year and beyond. Where do
you envision your social recruiting to be a year from now?
Long-term goal (>1 year):
Mid-term goal (1 year):
Short-term goal (this quarter):
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 7
Part 1
How to define voice and company culture?
Defining your company’s voice is essential. Chances are, your marketing department already
has this very clearly defined. Ask whoever is in charge of the marketing message of your
company, and then review how the company brand message circles back to your corporate, or
employment, brand message.
This is, in essence, your brand promise; also know as a unique selling proposition – a statement
that your company makes to customers. This statement sets the bar for expectations. When
translating this promise into an employment brand, consider your job seekers and what you want
them to expect from the hiring experience and from working at your company.
The questions below will help you develop context.
What is your company’s current brand promise?
What is your company’s current or desired employment brand promise?
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Understanding your employee interactions
Next on this list, is to see if your company’s brand promise and employment brand promise match up with how your current employees interact with each other.
One of the most important aspects of recruiting is determining whether or not a candidate would be a good fit based on both skill and culture.
Social recruiting can be tailored to help you find candidates with the required skills and who fit into your company culture, especially as job seekers grow more curious
about the people behind the machine. Open the curtain a little, and give them a sneak peak as to who are the employees. (Tip: Engaging with employees is also great
fodder for a socialized career site – one in which job seekers can interact with and share jobs.) In order to do this, you must get to know your employees.
To progress with this strategy, you’ll need to ask yourself a hard question. What are the values, vision and mission every employee embodies? Start by asking your
employees what they think is great about the work environment at your company.
What do your employees love about the work environment at your company?
Referencing the list about, what is the one value/vision/mission every employee embodies?
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Defining company culture
Employees can define a corporate culture. The dynamic of the office environment and how your
employees interact with each other will define your culture – not your products or services.
Sometimes, defining a culture takes a little more time than merely jotting down a few notes on
it. First start with the culture you have, if any. Then, decipher where you would like it to be and
how you can encourage the right culture. You may want to add this to your overall recruiting and
hiring strategy, apart from its importance within your social recruiting strategy.
Describe your company culture.
Describe what you want your company culture to be.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 10
Part 1
Who are your ideal job seekers?
Target audience is another of those phrases we often hear.
This is because you want to be able to define the types of
people whose interest you are trying to attract. You can even
get more granulated and determine which kind of personas
are in the broader realm of your target audience.
What is a persona? A persona is a prototype of a person,
or rather, a stereotype. Recruiters can use personas to help
teams focus on the kind of personalities and skillsets that
work best with your company.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Finding the common thread
Recruiters are supposed to connect with and attract a variety of personalities that generally come
with job roles: engineers, product managers, marketing professionals, sales representatives, etc.
The kicker is that you are looking for these people who also have a common personality thread in
how they work and interact with each other as well as the company as a whole. Men, women, college
grads, demographics, etc. are all things to consider when developing personas.
Here are two examples job seeker personas:
1. Deer-in-Headlights Job Seeker – just graduated college, has a BA/BS, hunting for a first job,
early 20s, mid-level social media user, prefers Facebook to email, unsure of career path.
2. Lewis and Clark Job Seeker – early career, 2-4 years of experience, 1-3 jobs within those
years, BA/BS or more degrees, a little lost on career direction, looking for mentors/guides,
uses multiple social networks.
What personas define your ideal job seekers?
1.
2.
3.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Social networks and job seekers
Now that we’ve established who your job seekers are, let’s talk about where they are. In the olden
days, recruiters may have looked at meet-ups, bars, restaurants or pink slip get-togethers to find
prospects. Today, it’s social media.
And different job seekers use different networks.
Which networks are your ideal job seekers? Check all that apply.
LinkedIn Facebook Twitter
Of workers who said social networks led to their most recent job, Facebook was the leading source.
Demographics of Major Social Networks
78%
TwitterFacebookLinkedIn
female
42% male
58%
female
43% male
57%
female
51%male
49%
TwitterFacebookLinkedIn
Source: Social Job Seeker 2011
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
What to look for in an application
It’s a fact that social recruiting is a lot more difficult without
applications to help you streamline and automate. A lot of
applications will merely publish job descriptions to networks and job
boards, which is good, but not enough. And it can get very repetitive.
Since you are developing (or already have) an employment brand
that, ideally, is appealing to the job seekers and candidates you
want to hire, boring automation should not be the main driver of
your social recruiting content. You should look at finding a balance
between what’s easy and what works.
There are a lot of applications out there, and some companies
embed social in their applicant tracking systems (ATSs). When
looking at applications and software, think about how east it is to use
for you, hiring managers and all employees. Yes, ALL employees.
(We will discuss this aspect further in Part II of this workbook.)
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Is it time for a change?
The following questions will help you assess your current technology and review what changes need to be made in your existing plan so that you can adjust for social
recruiting.
What applications, if any, are you currently using for social recruiting?
What applicant tracking system are you currently using?
Does it include social recruiting and/or social reporting?
social recruiting only
social recruiting and social reporting
I do not use my ATS for social recruiting
Does it scale to your long-term and short-term social recruiting goals?
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
What three things would you change about your applicant tracking system?
Who are your competitors?
What applications are your competitors using?
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
1.
2.
3.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 1
Review
When including a new structure into your existing system, it helps to re-evaluate each step so that you can seal any gaps and capitalize on any opportunities that you
hadn’t initially foreseen. Bare in mind that the basic core of any social recruiting strategy should always be your company and what its employment brand promise
means to job seekers.
Social recruiting shouldn’t fall too far from the spectrum of recruiting in itself, which is to connect people to jobs. Now that you’ve laid out the foundation of your strategy,
you can begin to look deeper into the execution, or plan of action, and how you can use social media to make it easier to connect a wider pool of qualified people to
your jobs. We will discuss all this and more in Part II of this workbook.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 17
Part 1
About Jobvite
Jobvite is the only recruiting platform that that delivers real-time recruiting intelligence with innovative technology for the evolving social web. Leading, fast growing
companies today use Jobvite’s social recruiting, sourcing and talent acquisition solutions to target the right talent and build the best teams.
Jobvite is a complete, modular Software-as-a-Service (SaaS) platform, which can optimize the speed, cost-effectiveness and ease of recruiting for any company. To find
out more, take a product tour.
Jobvite Hire is a practical, intuitive web-based platform that helps you effectively manage every stage of hiring. It’s the only social recruiting and applicant tracking
solution that makes it easy for everyone to work together on hiring. With Jobvite Hire, you can improve the speed and quality of talent acquisition, create a great
candidate experience, and increase referral and social network hires – all while using fewer resources.
Jobvite Source is an easy-to-use, web-based application that can help you achieve your recruitment sourcing goals today. It’s the only social sourcing and candidate
relationship management application that helps you target relevant talent through employee referrals, social networks and the web – then build and engage your talent
pool. Jobvite Source is one intuitive platform to manage all sourcing programs and see the results.
Ready to learn more? Request a free demo.
Part 2
The Essential Guide To DevelopingA Social Recruiting Strategy
Bigger. Better. Hired.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 2
Part 2
Building a Strategy
Involving Employees
When?Time management Plan of action Emergency mode
Where?Where is your recruiting network?
How?What value do you have to offer job seekers?Planning and executionThe right mixes of content
Review
3
4
6678
99
11111214
16
Table of Contents Part 2
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 3
Part 2
Building a Strategy
In The Essential Guide to Developing a Social Recruiting Strategy – Part 1, you’ve clarified your
company’s existing recruiting system and identified possible areas of improvement or growth,
you can begin to craft a specialized social recruiting strategy around your company’s key
members – its employees.
However, that doesn’t mean you should immediately hop on Facebook and start posting bits of
disparate content and spamming employees in the hopes that it will attract targeted talent - a bit
more planning is involved.
This section of the workbook will help you translate your company’s qualities and requirements
into an executable and effective social recruiting strategy. We will raise key questions, and your
answers to these questions will be used to structure the logistics of a realistic and effective plan
of action.
The final subsection will help you determine your company’s social recruiting voice and
personality, which will be sustained throughout the recruitment and into the employment process.
This is the second part of a three-part series on building a comprehensive and cohesive social recruiting strategy that is unique to your company. Click to download Part 1.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 4
Part 2
Involving Employees Employee referrals are touted as being the highest quality, lowest cost source of hires at any company. Therefore, no social recruiting strategy should be without a
proper employee referral strategy.
One of the greatest aspects of social recruiting is that it is easy to deputize employees as recruiters and exponentially increase the number of contacts in your
database, especially since one recruiter’s network can only be so large. For example, if a company has 200 employees and each of them has 100 contacts, a company
can extend its network to 20,000 connections.
Engaging employees in the recruiting process, especially using social, you can exponentially increase the number of high-quality prospects a recruiter can connect.
Beginning to involve employees takes time and effort. Our recent, eBook, How to Increase Employee Referrals in 5 Easy Steps, goes over this process in more detail.
Here are a few questions to help you organize your referral strategy and how it can integrate into your social recruiting one. If you know the exact percentage of your
employee involvement include this as well.
What is your employee involvement in the recruiting process?
All Some None _______________%
Which social networks do your employees use? (Check all that apply.)
LinkedIn ____________%
Facebook ____________%
Twitter ____________%
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
Which social networks do you use to engage employees? (Check all that apply.)
LinkedIn ____________% Facebook ____________% Twitter ____________%
Do your employees refer friends and network contacts?
Yes, ____________% No
Why do your employees refer (e.g. referral bonus, easy to broadcast job descriptions, love the company)?
What steps can you take to make it easier for employees to refer to their social networks?
1.
2.
3.
4.
5.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
When?Social recruiting is effective and efficient, but it’s not an overnight miracle. It takes time, effort and persistence. One of the biggest errors companies make with social
recruiting is not having a proper plan and, as a result, falling off the wagon. It is, however, easy to start and build on social once you have the right framework in place.
Then, you can optimize your programs based on your analytics, which we will go over in subsequent chapters.
Time management
Consistency is key when it comes to a long-term goal. Job seekers will respond and engage if you are present. They want to know that there are people behind the
machine. This means allocating time to making it a reality – even if all you have to offer is a few hours a week.
How much time you realistically have or plan to have for social recruiting?
40 hours a week 15 hours a week 30 hours a week
10 hours a week 20 hours a week 5 hours a week
Who, or what department, is responsible for your corporate social media?
Can you support having designated corporate social media for recruiting right now?
Yes No
If no, when do you plan to support it? (After checking these, go back to page 6 of Part 1 and enter this information in the designated goal field.)
Long-term goal Mid-term goal Short-term goal
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
Plan of action
Now that you’ve decided how much time you can allocate to social recruiting, determine a segment to what you can commit.
Daily tasks
Weekly tasks
Monthly tasks
Quarterly tasks
Annual tasks
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4.
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4.
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3.
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The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
Emergency mode
Social media can also be a dangerous realm. Negative comments are inevitable and mistakes can be made. Job seekers also can spread negative propaganda
against companies for not hiring them.
Whatever the issue is, people will talk about it on social first whether or not you are active in social. Therefore when beginning, or fine-tuning, your social recruiting
strategy, consider what your course of action will be for negative feedback. The goal is to always protect your brand and employment brand.
What is your emergency plan, or mode, for negative commentary?
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
Where?For social media and recruiting, there are two parts to the question “where?” To determine where your target
job seekers are, you need to consider both physical and virtual – which locations and which online networks.
Where is your recruiting network?
What network(s) are you currently using?
LinkedIn Facebook
Twitter None
What network(s) are your target job seekers and employees using?
LinkedIn Facebook
Twitter None
Where are you recruiting candidates?
Regional National Global
If global, which regions are your primary areas of focus for social recruiting?
Africa Asia Central America and Mexico
Europe (Eastern) Europe (Western) Pacific Islands
South America U.S. and Canada
Companies Job Seekers
Facebook LinkedIn Twitter0
20
40
60
80
100
What Networks Are We Using?
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
If U.S., which regions?
West Coast South
Mountain East Coast
Mid-West
Which cities?
What are the languages of your target job seekers?
Which of the following demographics describes your target job seeker? (Check all that apply.)
Men 18-24
Women 25-34
35-44
45-54
55+
1.
2.
3.
4.
1.
2.
3.
4.
Each Network Has a Different Composition
TwitterFacebookLinkedIn
female
42% male
58%
female
43% male
57%
female
51%male
49%
TwitterFacebookLinkedIn
English
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
How?The next two sections are probably the most sought after ones in this workbook. How do we recruit
socially and how can we make it successful?
Now that you have a strong base and knowledge of who your audience is and where they are, the
rest should be easy. But, let’s go through just a few more planning questions before we jump into the
nitty-gritty.
What value do you have to offer job seekers?
Whether they are benefits, perks or career advancement, job seekers are looking for what your
company offers them. Your social recruiting effort should reflect both what promise you offer as well
as a clear display of company culture. Posting job descriptions is one thing, but what else do you
have to offer or say about working at your company?
Summarize in one or two sentence what your company’s employment value is.
What value do you have to offer job seekers?
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
Planning and execution
Low and behold, you already have what you need for your social recruiting strategy. What’s left is how to execute that strategy. Believe it or not, you’re almost there! By
answering what value your employment brand provides job seekers, you already have a framework of one of the pillars of how to execute on your strategy.
First, let’s take a step back and understand what these pillars are. A proper social recruiting strategy has three points of promise:
1. Content
2. Workflow
3. Measurement
This section will primarily talk about the first two pillars.
Content should drive everything you do on social, and every piece of content should relate to your employment value.
What larger pieces of content do you have? (Don’t forget to ask marketing and sales to see if you can leverage their content.)
1.
2.
3.
4.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
What is your sale’s pitch when sourcing candidates?
You can break apart this pitch to use as content to fuel your social recruiting. However, you want a good mix of content and will need to consider various sources or
even create your own content.
What high-quality, third party sources do you trust for content?
If you don’t have a lot of content, don’t worry. You can find content in a variety of ways. It merely takes some creative thinking and persistence – qualities that, as a
recruiter, you already have.
1.
2.
3.
4.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
The right mixes of content
Bare in mind a very important rule when it comes to social media. It’s known as the 75-25 rule,
meaning that 25% of your content should be about your company and 75% about topics, news,
information, etc. that are related to your company. This, however, is not necessarily true about
recruitment marketing and social recruiting.
Why?
Job seekers are a particular, niche audience that wants to know more about your company. Not
necessarily what products or services you offer but the behind-the-scenes lifestyle that is your
company. Therefore, your content should reflect a different ratio. Let’s find out what that ratio is.
Yelp has a standard recruiting practice for all content they use for social channels:
•Funny
•Useful
•Cool
For more on Yelp’s social recruiting, check out the webcast Yelp’s Hiring Machine - The Inside Out
Approach.
Social job seekers want to engage with your employment brand, however, they also want interesting
and helpful information that’s not just from you. Here’s an example of a good standard ratio for social
recruiting:
•25%-Companyculture
•25%-Jobpostings
•25%-Howtogethired
•25%-Fun
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
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Part 2
Your company’s ratio will be dependent on voice and channels that you use. To determine what type of content goes on which network, you will need to delineate what
each social network means to your company. Answer the following questions, keeping in mind your original defined voice from page 7 of Part 1.
What does Facebook mean to your company?
What does LinkedIn mean to your company?
What does Twitter mean to your company?
Use these answers as a guideline to the type of voice and personality that go into each social network. Moreover, you can use it as framework for the type of content
you use for each channel.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 16
Part 2
Review
In order to develop a successful social recruiting strategy that can scale to your company’s needs, throwing out as many random lines of content into the social
networking sea and hoping the right fish bite is not an effective approach. You might get a few small bites, but if you’re looking for the prize-winning candidates, you’re
going to have to work a little harder than that – at least, initially.
By thinking and planning your overall strategy and course of action with an over-arching idea over each campaign, you will be able to more strategically target your
social recruiting. Otherwise, you risk wasting your time with one-off campaigns and sporadic effort.
It all boils down to measurement.
Once you have your plan in place, you’ll be ready to launch your first social recruiting campaign and, equally as important, your first benchmark metrics. In Part 3 of this
workbook, we will illuminate how to evaluate your success, set measured goals and adjust your strategy to maximize results.
Download Part 1 of this workbook.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 17
Part 2
About Jobvite
Jobvite is the only recruiting platform that that delivers real-time recruiting intelligence with innovative technology for the evolving social web. Leading, fast growing
companies today use Jobvite’s social recruiting, sourcing and talent acquisition solutions to target the right talent and build the best teams.
Jobvite is a complete, modular Software-as-a-Service (SaaS) platform, which can optimize the speed, cost-effectiveness and ease of recruiting for any company. To find
out more, take a product tour.
Jobvite Hire is a practical, intuitive web-based platform that helps you effectively manage every stage of hiring. It’s the only social recruiting and applicant tracking
solution that makes it easy for everyone to work together on hiring. With Jobvite Hire, you can improve the speed and quality of talent acquisition, create a great
candidate experience, and increase referral and social network hires – all while using fewer resources.
Jobvite Source is an easy-to-use, web-based application that can help you achieve your recruitment sourcing goals today. It’s the only social sourcing and candidate
relationship management application that helps you target relevant talent through employee referrals, social networks and the web – then build and engage your talent
pool. Jobvite Source is one intuitive platform to manage all sourcing programs and see the results.
Ready to learn more? Request a free demo.
BIGGER.
BETTER.
HIRED.
Part 3
The Essential Guide To DevelopingA Social Recruiting Strategy
Bigger. Better. Hired.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 2
Part 3
Social Recruiting AnalyticsWhat to measure?Benchmarking successRe-allocation of resources
Conclusion
ResourcesEBooksJobvite Surveys
34810
11
121213
Table of Contents Part 3
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 3
Part 3
Social Recruiting AnalyticsAfter working through the first two installments of this workbook, you should be
well on your way to implementing your new social recruiting strategy. However,
an essential step in ensuring that your efforts are successful in the present and
in the future, involves referring back to the data collected thus far. You must
gauge how effectively the strategy you have chosen has been at achieving your
social recruiting goals.
It begins with analytics and measurement. With empirical metrics in hand, you
will engage in a recurrent process of learning, fine-tuning and preparing for the
future. Each informed adjustment, revision or re-evaluation you make serves in
crafting a more seamless social recruiting mechanism.
This is the third, and final, part of a three-part series on building a comprehensive and cohesive social recruiting strategy that is unique to your company. Click for access to Part 1 and Part 2.
The Essential Guide To Developing A Social Recruiting StrategyBIGGER. BETTER. HIRED.
Page 4
Part 3
What to measure?Measurement is absolutely key in benchmarking success as well as determining spend and re-allocation of resources. When social media hit the world of business,
so many were worried about the return on investment (ROI) and mapping dollar amounts to sales goals. There isn’t one direct metric that defines engagement and the
business value of social.
However, we can use a number of metrics to help us see the relative ROI, especially in terms of campaign influence. Social has proven success in a variety of other
departmental areas. For example, sales and customer satisfaction have increased exponentially since companies have implemented social.
Now as the job market grows and social has come to the HR world, we can cannibalize what was learned when social media came to other business areas and see the
gaps and opportunities for social recruiting as well as a way to see the ROI of your efforts.
What are the top three sources for applicants?
What are the top three sources for quality candidates? (This applies to those who have multiple interview levels.)
1.
2.
3.
1.
2.
3.
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What are the top three sources for hires?
What is your apply to hire conversion rate by source?
What are the top three performing recruitment-marketing campaigns?
1.
2.
3.
1. Job Board:
2. Career Site:
3. Agency:
4. Employee Referral:
5. Notification:
6. Other:
1.
2.
3.
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What are the top three traffic sources to your career site?
What are the top three performing jobs?
One of the forefront results that recruiters in the social space see is the ability
to increase high-quality, low-cost hires through employee referrals. According
to our customer data, although employee referrals account for only 7% of
applications for open positions, 40% of those applicants are eventually hired
(Jobvite 2012 Index).
Employee referral hires also began work on average 18 days before hires
sourced from more traditional outlets like job boards and career sites, and
almost half stayed with the company for more than three years.
1.
2.
3.
1.
2.
3.
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Who are the top three employee referrers?
What are the top three networks on which employees refer?
1.
2.
3.
1.
2.
3.
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Benchmarking successNow that you have a clearer vision of where you stand in the social recruiting world. You must revisit
these questions monthly, quarterly and annually in order to benchmark your success and to ensure
continued improvement.
If the hardest part of social recruiting is deciding to do it, the second hardest is maintaining it. Now that
you have a cohesive strategy in place, you’ll need to review your metrics and set percentage goals.
Take a moment to review your short-term, mid-term and long-term goals that you wrote out on page 5 in
Part 1. After reviewing your current metrics, add percentage goals to each of the social initiatives that
you want to accomplish in that time frame. Keep in mind that this is an ever-evolving process, as your
metrics will change your vision and your goals going forward.
Short-term goal
Initiative 1:
Percentage Goal:
Initiative 2:
Percentage Goal:
Initiative 3:
Percentage Goal:
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Mid-term goal
Long-term goal
Initiative 1:
Percentage Goal:
Initiative 2:
Percentage Goal:
Initiative 3:
Percentage Goal:
Initiative 1:
Percentage Goal:
Initiative 2:
Percentage Goal:
Initiative 3:
Percentage Goal:
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Re-allocation of resourcesMeasuring your success in social recruiting is incredibly important for a number of reasons. Namely, you don’t want to leave money on the table. This means that if you
were spending money on a specific channel that is not capturing quality candidates or hires, you would want to know so that you can put resources toward the ones
that are working.
In order to do this, you’ll need to understand your metrics. Moreover, you may have to sell social recruiting to other areas of your company, such as finance and HR.
For a deeper look at which metrics matter to whom, download our eBook Recruitment Analytics: 5 Ways to Benchmark Success.
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ConclusionSocial recruiting is a continuous effort, much like recruiting in itself. With today’s employees always on the prowl for new opportunities, recruiting has become an on-
going effort. We all know that it does not stop once you’ve hired for your positions. There will always be growth, and we always need to be recruiting.
Social is exactly the same. We must maintain a continual effort in order for social to work and work well. This is not an overnight miracle, but a process that will help you
build and engage your talent pool as well as provide value to job seekers nationwide and even worldwide – helping them to see your company as the best candidate for
their next career move.
This workbook is printable for a reason – so that you can continue to take the exercises here and revise, rewrite, re-allocate and reward your efforts.
We hope this workbook has provided value to you and your company. Your opinion matters, so if you found this workbook helpful, we’d love to hear it. Please take a
minute and share your thoughts through any of our social network channels.
CONNECT WITH US
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ResourceseBooks
How to Reduce Your Cost-to-Hire Conversion with a Successful Employee Referral Program
Employee referral programs are a tried and true method of generating cost-effective and efficient job candidate leads. Although 7% of job applicants are collected from
employee referrals, a whopping 40% of these candidates were hired. There’s no doubt that a successful recruiting strategy has an employee referral program.
The Essential Guide to Developing a Social Recruiting Strategy — Part 2
This workbook is a comprehensive guide that will walk you through key steps on how to build your strategy and execute it effectively and consistently while integrate
company’s qualities and requirements.
The Essential Guide to Developing a Social Recruiting Strategy — Part 1
Learn what social recruiting actually mean and how you can use it to directly benefit your company’s hiring practices.
Social Recruiting Playbook: 10 Winning Strategies for 2012
The beginning of each year marks an influx of hiring among companies as budgets are approved and company growth has been forecasted. This playbook provides
you 10 proven strategies for recruitment success in 2012.
9 Essentials Guide for Recruiting Success
It’s no secret that corporate recruitment success depends on winning and attracting top quality candidates. So what’s the best way to grow your talent pipeline—and
costs down? Read the 9 Essentials to Corporate Recruitment Success to find out.
21 Career Sites that Sell
Career pages are among the most highly trafficked pages on your website. It’s up to you to make those visits count. In this new eBook, you’ll learn how 21 companies
like yours created career sites to capture the interest of the right talent and convert them into hires.
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Recruiting Analytics: 5 Ways to Benchmark Success
There’s a new recruiting metrics model. How and why is it different and what are the new best-practice benchmarks? Find out in this new eBook details on what to
measure, when and how to measure and communicate results to senior management.
Increase Employee Referrals in 5 Easy Steps
When it comes to quality candidates and lowest cost per hire, employee referrals are the Holy Grail. So how do you evolve your strategies to optimize referral rates?
Read this eBook to find out how companies like yours are applying practical and innovative steps to boost their referral rates.
10 Great Moments in ATS
Learn how you can integrate yesterday’s applicant tracking innovations with the new developments of today’s social web to drive greater hiring success.
33 Social Recruiting Stats
Are you reaching the best possible talent pool? Understanding the latest data on social recruiting empowers you to benchmark and refocus strategies that drive
effective hiring. Pulling from the latest national polls and customer surveys, this eBook gets at the stats that count in social recruiting.
Jobvite Surveys
Social Job Seeker Survey 2011
It’s no secret that job seekers (active and passive) use social networks to find jobs. So how do you and your corporate recruiting team keep a pulse on your ideal
candidates’ attitude and behaviors online?
Social Recruiting Survey 2011
Each year Jobvite publishes the industry barometer on how employers are using social networks to recruit. Get the complimentary report for detailed information on
current social recruiting trends and practices.
Job Seeker Nation 2010
Who are the Proactive Career Managers and how can you attract this motivated talent to your company? Get the results of our nationwide survey of working Americans
for detailed information on job search intentions and practices now.
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About Jobvite
Jobvite is the only recruiting platform that that delivers real-time recruiting intelligence with innovative technology for the evolving social web. Leading, fast growing
companies today use Jobvite’s social recruiting, sourcing and talent acquisition solutions to target the right talent and build the best teams.
Jobvite is a complete, modular Software-as-a-Service (SaaS) platform, which can optimize the speed, cost-effectiveness and ease of recruiting for any company. To find
out more, take a product tour.
Jobvite Hire is a practical, intuitive web-based platform that helps you effectively manage every stage of hiring. It’s the only social recruiting and applicant tracking
solution that makes it easy for everyone to work together on hiring. With Jobvite Hire, you can improve the speed and quality of talent acquisition, create a great
candidate experience, and increase referral and social network hires – all while using fewer resources.
Jobvite Source is an easy-to-use, web-based application that can help you achieve your recruitment sourcing goals today. It’s the only social sourcing and candidate
relationship management application that helps you target relevant talent through employee referrals, social networks and the web – then build and engage your talent
pool. Jobvite Source is one intuitive platform to manage all sourcing programs and see the results.
Ready to learn more? Request a free demo.