SOCIAL QUALITY IN SOCIAL QUALITY IN URBAN URBAN

DEVELOPMENTDEVELOPMENTExperiences from The HagueExperiences from The Hague

Harry NijhuisHarry NijhuisMunicipality / University of LeidenMunicipality / University of Leiden

The ArgumentThe Argument

► The Hague: characteristics and scheme social The Hague: characteristics and scheme social dynamics dynamics

► Social Quality: relevant highlightsSocial Quality: relevant highlights

► Experience with SQ in an urban practice of public Experience with SQ in an urban practice of public healthhealth

► Other experiences in urban development Other experiences in urban development

► ConclusionsConclusions

Social dynamics in urban devolopment Social dynamics in urban devolopment (worlds)(worlds)

AgoraAgora world of daily lifeworld of daily life

holistic urban vision holistic urban vision

PoliteiaPoliteia ForumForumpolitical systempolitical system urban practices urban practices service provservice provmunicipalitymunicipality 1, 2, 31, 2, 3 organisationsorganisationspolitical admini-political admini- companiescompaniesstrative institutionsstrative institutions

Research & DevelopmentResearch & Development

University University (MUS) (MUS)

Social qualitySocial qualityApproachApproach

The quality ofThe quality of social dynamics in urban social dynamics in urban developmentdevelopment

► AgoraAgora: social erosion, disconnected from forum agents and : social erosion, disconnected from forum agents and local politics (local democracy) local politics (local democracy)

► ForumForum: fragmented, disconnected from daily life and local : fragmented, disconnected from daily life and local politics (autonomy / market)politics (autonomy / market)

► PoliteiaPoliteia: disconnected from agora and forum (legitimacy): disconnected from agora and forum (legitimacy)

► UniversityUniversity: fragmented, disconnected from practice : fragmented, disconnected from practice

(Consistent with individualist / economic orientations of neo (Consistent with individualist / economic orientations of neo liberal paradigmliberal paradigm))

Relevant highlights of SQ theoryRelevant highlights of SQ theory ► OntologyOntology: man is a social being : man is a social being

correcting neo liberal dominancecorrecting neo liberal dominance

► Basic orientationBasic orientation: quality of daily life: quality of daily life as normatively valued outcome of dialectic processes of as normatively valued outcome of dialectic processes of

personal and conditional factors personal and conditional factors

► Comprehensive schemeComprehensive scheme: integrating: integrating Encompassing subjective, objective and normative aspects Encompassing subjective, objective and normative aspects

of the reproduction of daily lifeof the reproduction of daily life

The social reproduction of quality of The social reproduction of quality of daily lifedaily life

subjectivesubjective objectiveobjective normativenormative

constitutionalconstitutional conditionalconditional normativenormative

(processes)(processes) (opportunities)(opportunities) (outcomes)(outcomes)

personal capacitypersonal capacity social empowermentsocial empowerment human dignityhuman dignity

social recognitionsocial recognition social cohesionsocial cohesion solidaritysolidarity

personal securitypersonal security socio econ securitysocio econ security social justicesocial justice

social responsivenesssocial responsiveness social inclusionsocial inclusion democratic baseddemocratic basedcitizenshipcitizenship

Transformation of an urban practice of Transformation of an urban practice of public health (phc centre) public health (phc centre)

► Basic motive (urban development): Basic motive (urban development): transformation from curing problems towards reinforcing transformation from curing problems towards reinforcing

capacitiescapacities

► ‘‘Big Move’ program (social / physical processes): Big Move’ program (social / physical processes): orientation / addressing: 1 curing caring preventing diseaseorientation / addressing: 1 curing caring preventing disease

2 quality aspects of daily life 2 quality aspects of daily life

► Results: Results: self esteem / control; social initiative self esteem / control; social initiative efficiency: utilization care efficiency: utilization care

Significance of SQ in urban practice (1)Significance of SQ in urban practice (1) ► Heuristic scheme: rational and conceptsHeuristic scheme: rational and concepts

► ‘‘Big Move’: conditional factor for:Big Move’: conditional factor for: Social economic securitySocial economic security Social empowermentSocial empowerment Social cohesionSocial cohesion

► New comprehension and communication:New comprehension and communication: Self reflection (development)Self reflection (development) Others (finance / dissemination)Others (finance / dissemination)

► SQ: change tool (orientation daily life / connecting)SQ: change tool (orientation daily life / connecting)

► Strategy: Introduced inductively (incrementally) Strategy: Introduced inductively (incrementally)

Significance of SQ in urban practice (2)Significance of SQ in urban practice (2)

Comprehension of distinct professional qualities: Comprehension of distinct professional qualities:

► ‘‘Medical qualityMedical quality’: ’: (technical) competence to cure, care and eliminate risk as (technical) competence to cure, care and eliminate risk as

attributes of people (on people) attributes of people (on people)

but also but also

► ‘‘Social qualitySocial quality’: ’: (social) competence to stimulate / create conditions to (social) competence to stimulate / create conditions to

work on social quality of peoples daily lives (with people) work on social quality of peoples daily lives (with people)

Significance of SQ in dialoque Forum (3)Significance of SQ in dialoque Forum (3)

► Forum agents: Forum agents: no vision, no dialogue no vision, no dialogue (market)(market) no coherent strategiesno coherent strategies

► SQ employed in interviews directors:SQ employed in interviews directors: Shared comprehensions and orientations (daily life)Shared comprehensions and orientations (daily life) Acting as collective (local politics): connectingActing as collective (local politics): connecting

► Strategy: changed from deductive to inductiveStrategy: changed from deductive to inductive

Significance of SQ in transformation Significance of SQ in transformation Politeia (4)Politeia (4)

► 2 Vision documents Urban Development:2 Vision documents Urban Development: Separate (no coherence), no rational, conceptually Separate (no coherence), no rational, conceptually

inconsistent, no definition modern responsibilitiesinconsistent, no definition modern responsibilities

► SQ employed for interpretation:SQ employed for interpretation: New policy document (based on notions of SQ and New policy document (based on notions of SQ and

governance) governance) Operational change tool for transformation bureaucracy Operational change tool for transformation bureaucracy

► Strategy: inductive Strategy: inductive

Significance of SQSignificance of SQ in University (5)in University (5)

► Research and theory development: Research and theory development: FragmentedFragmented Disconnected from practiceDisconnected from practice

► SQ introduced as comprehensive / integrating SQ introduced as comprehensive / integrating scheme:scheme: Hesitations to adopt SQHesitations to adopt SQ Perceived as threath (interests): no scientific argumentsPerceived as threath (interests): no scientific arguments

► Strategy: Strategy: From deductive to inductive (eg through urban practices From deductive to inductive (eg through urban practices

R&D) R&D)

Conclusions:Conclusions:

► Need new approaches of urban development: integrating & Need new approaches of urban development: integrating & addressing social quality of daily lifeaddressing social quality of daily life

► Need for comprehensive heuristic scheme (change tool / Need for comprehensive heuristic scheme (change tool / scientific tool)scientific tool)

► SQ more then interesting candidate SQ more then interesting candidate

► The Hague experience with SQ: interesting potential as a tool The Hague experience with SQ: interesting potential as a tool for social changefor social change

► Introduction: inductive route Introduction: inductive route

► SQ significance for research to be further elaborated SQ significance for research to be further elaborated (experiences The Hague not based on scientific reasoning) (experiences The Hague not based on scientific reasoning)