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8/13/2019 Social networks and revolutionary change: The Twitter revolution
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Managing EssentialsManaging EssentialsManaging EssentialsManaging Essentials InternationalInternationalInternationalInternational
Social networks and revolutionary cSocial networks and revolutionary cSocial networks and revolutionary cSocial networks and revolutionary change: The Twitter revolutionhange: The Twitter revolutionhange: The Twitter revolutionhange: The Twitter revolution
Since the civil upheaval in Moldavia in 2009, whenever a revolution is in the making the term twitter
revolution comes around. The term raises the question of if, and how strongly, social networks like
Facebook or Twitter can shape these social movements. The debate was given a major boost last
spring when an article in the New Yorker, Small Changes by Malcolm Gladwell summarized that
the revolution will not be tweeted. He based this conclusion on a comparative analysis between the
activism of the civil rights movement of the 1960s in the USA and the recent arabellion. The former
was eventually successful because of a considerable degree of often hierarchical organization, the
readiness to take high risks of real sacrifices and strong personal ties between the protagonists. Of
course, this cannot be said about the activities labeled as internet activism. This support is not
organized, is for most followers riskless, and the ties between people involved are weak. In fact,
Gladwell argues that the internet actually reduces motivation in activism by providing a means of less
or more symbolic participation, for example by pressing a like button. Finally, the bases of the
success for Martin Luther Kings movement were discipline and strategy, both elements which are
missing in social networking.
This provocative article sparked a serious debate on the impact of social media. A series of studies
tried to clarify the issue by analyzing Twitter data which, according to Rebecca Greenfield in the
Atlantic revealed mixed results. The number of tweets evidently rose considerably, but it is virtually
impossible to say from whence they came and what actual impact they had. In addition, the studies
lacked a detailed analysis, in this case of the decisive interactions in the Arabic language.
Nevertheless, there does seem to be some agreement that social networks do not contributeparticularly to the workings of these movements. In fact, it is sometimes overlooked that the
movements of the arabellion are much more inspired by the concrete realities of rising food prices,
massive unemployment and corrupt oppression than by the abstract concept of freedom. The
internet still only plays a minor role in countries like Egypt which has an illiteracy rate of close to 30
per cent. Internet users are in the minority and stem from the more affluent strata of society who are
able to cover the high costs of internet usage. With this background, many observers point to the
pivotal role of television, especially the station El Gasira which broadcasts in Arabic. In addition, there
is a striking analogy to the civil rights movement in the USA with regard to centralized information
points. Gladwell points out that at that time 98 per cent of the black population could be reached in
churches on Sunday. It may not be 98 per cent, but a vast majority of the population in the arabellion
countries can likewise be reached in the mosques. Most demonstrations actually started afterworshipping together on Fridays.
However, the internet not only has its limits when it comes to social activation and information but
can also be a risky means of personal communication. It is a proven fact that countries like Syria and
Libya bought sophisticated technology to monitor and control network activity. At the end of April
2011 Egypt effectively shut down the internet completely for some days, activists using the internet
are in imminent danger to be singled out electronically and tracked down personally. Communication
by word of mouth, personal meetings and crowds are much more secure and safer forms of
co-operative activism.
8/13/2019 Social networks and revolutionary change: The Twitter revolution
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Managing EssentialsManaging EssentialsManaging EssentialsManaging Essentials InternationalInternationalInternationalInternational
With this background the role of the internet would appear to be limited when it comes to the
organization of national protests. With its limited access and the prominent role of English in
communication, the extent of its local contact can be brought into question. However, the internet
can be invaluable in the distribution of information to and from the outside world. Many reputable
news organizations take up videos posted on You Tube and also millions of people follow groups and
channels on Facebook and Twitter. The internet can therefore serve as the central multiplier of
information on an international level. For individuals who are discredited as bandits, dissidents
and minorities in their own homeland, it is comforting and reassuring to feel that they have broad
international support. In addition, internet social media can help to organize this international
support. Names which have become known and events which are documented are leads which can
be followed by the press and also at an institutional level. The internet may also play a major part in
the post revolutionary stage when the ground for a new form of government is established.
Social networks can therefore play a significant role in the current social revolutions, but the indirect
effects on the international level may be more significant than the direct ones at the local level. The
social media on the internet can give revolutions a voice, however, it needs much more than this to
succeed. Some democratic movements still have a very hard time and for some arabellion
revolutions it is also too early to state that they have in fact succeeded.
It comes as no real surprise therefore that the internet and the media may be of some help, if not
always decisively. Probably the most influential revolution, the French Revolution of 1889, had, and
did, succeed without it. It is not certain that Marie Antoinette really said Let them eat cake in
relation to the people protesting about high bread prices, but the slogan nevertheless became
famous. However much we admire the speed of information relayed over the internet, it shows thatimportant news has always travelled fast.
Small Change - Why the revolution will not be tweeted. (Malcolm Gladwell)
www.managing-essentials.com/2au
Measuring the Twitter Revolution Effect Is Pretty Hard (Rebecca Greenfield)
www.managing-essentials.com/2av