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Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has been the impact on edtech marketing? What are the lessons learned as social media matures as a content marketing channel? Why and how can edtech companies make the best use of social media? C E L E B R A T I N G 10 YEARS

Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

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Page 1: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

SocialMedia'sImpactonEdTech

Socialmediahastransformedthewayweconnectandcommunicatepersonallyandprofessionally.Sowhathasbeentheimpactonedtech marketing?Whatarethelessonslearnedassocialmediamaturesasacontentmarketingchannel?Whyandhowcanedtechcompaniesmakethebestuseofsocialmedia?

CELEBRATING

10 YEARS

Page 2: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

PollingOurPeers:2011to2018Asurveyconductedinitiallyin2011,updatedin2018,providesinsightsonhowthingshavechangedin7years.

The2018surveywasdeployedbyedWeb.net to4,500educationindustryexecutivesreceived112replies.

ManythankstoCharleneBlohm ofC.Blohm &Assocs andJimMcVety ofClassLink fortheirinputonthesurvey.

CELEBRATING

10 YEARS

Page 3: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Howimportantissocialmediainyourmarketingandsalesplan?

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Weuseverylittleifanysocialmedia.

Wedon'tseeameasurablevalue,butuseitanyway.

Itsupportsourefforts,butissupplementaltootherefforts.

It'sanimportantpartofourmediamix.

It'scriticaltoourmarketingandsalesefforts.

Since2011 Increasefrom36%to71%forsocialmediabeinganimportantpartofthemarketingplan.

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10 YEARS

Page 4: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Inwhatareas issocialmediaveryeffective?

0% 10% 20% 30% 40% 50% 60%

ProfessionaldevelopmentRetentionandrenewals

SalesrelationshipsBusinessdevelopment

Marketfeedback/insightCustomersupportLeadgeneration

ExpandingintonewmarketsReducingmarketingexpense

CustomerrelationshipsThoughtleadership

ConnectingwitheducatorsEstablishingcredibility

ContentmarketingCreatingcommunity

Publishingnews/informationBrandawareness

CELEBRATING

10 YEARS

Page 5: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Whattypeofcontentisveryeffective?

0% 10% 20% 30% 40% 50% 60%

WhitepapersContentre-postedfromothersites

CompanyNewsProfessionallearning

EducationNewsContests

Special offersResearch

Guides/bestpracticesWebinars

InfographicsBlogposts

Content createdbyeducatorsSuccessstories

VideoImages

CELEBRATING

10 YEARS

Page 6: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Whichsocialmediachannelsareveryeffective?

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Facebook Twitter edWeb.net YouTube LinkedIn Instagram Google+

2018 2011

CELEBRATING

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Page 7: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Howdoyoubalancepaidvs.freecontent?

0%

10%

20%

30%

40%

50%

60%

70%

YouTube Twitter LinkedIn Facebook Pinterest Instagram Google+ Snapchat

Mostlypaid Amixofpaidandfree Mostlyfree

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Page 8: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Whattoolsaremosteffectiveformanagingandtrackingyoursocialcampaigns?

0%

10%

20%

30%

40%

50%

60%

70%

80%

FacebookToolsandInsights

GoogleAnalytics Twitter Analytics LinkedInAnalytics Salesforce Hootsuite HubSpot Marketo

VeryEffective SomewhatEffective Total

CELEBRATING

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Page 9: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Whatarethebiggestchallengesusingsocialmedia?

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Legislation

Privacyissues

Gettingapprovalfrommanagement

Changesinplatformtools/policies

Understanding howtobestuse thetools

Monitoringactivity

Thecostofsocialcampaigns

Creatingengagingcontent

Coordinatingcampaignsacrossmultiplechannels

Gettingmembersorfollowers

Havingthestafftomanageit

MeasuringROI

GettinganacceptableROI

Gettingactivityandengagement

CELEBRATING

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Page 10: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Howdothechallengescompareto7yearsago?

0% 10% 20% 30% 40% 50% 60% 70% 80%

Understanding howtobestuse thetools

Creatingengagingcontent

Gettingmembersorfollowers

Havingthestafftomanageit

Gettingactivityandengagement

GettinganacceptableROI

2011 2018

CELEBRATING

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Page 11: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Ifyoucan’tmeasureit,whydoit?

0% 5% 10% 15% 20% 25% 30% 35% 40%

Doessocialmediahelpyoumakeconnectionsthatwouldnototherwisebelikelythroughyourotherchannels?

Doyouthinkyoursocialmediaeffortsarehelpingyourorganizationinimportantbutnon-quantifiableways?

Areyousatisfiedwiththewayyouareabletomeasuretheimpactofyoursocialmediaefforts?

Mostofthetime

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Page 12: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Comments50%positivelookingbackand69%positivelookingahead

LookingbackLookingaheadCELEBRATING

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Page 13: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Youcangotoatradeshowandmaybereach1000peopleifyouarelucky- nowyouhaveaccesstomillions...

Oftenwehavepeoplegotosocialmediabeforeourwebsite.Socialplatformshavebecomeasimportantinconveyingwhoweareandwhatwe’reaboutasthewebsite.

Wherevereducatorslookforinformation,insight,support,communityandaffirmation,educationmarketersneedtobethere,withtherightmessagesattherighttime.

CommentsonsocialmediaineducationCELEBRATING

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Page 14: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

A Year in the Life of a New Makerspace Presented by Michelle Luhtala, Head Librarian, New Canaan High School, CT

CERTIFICATE OF COMPLETION

Join the Emerging Tech community on edWeb.net at www.edweb.net/emergingtech.

___________________________________________________________________________ Name

All requirements for this in-service program have been completed. Number of clock hours completed: 1

Original Airdate: Wednesday, Jun. 22, 2016

edWeb.net is a free professional social and learning network. edWeb.TV is a premium subscription service from edWeb.

edWebhostsonlinecommunity+“social”webinars

FreePDisgreatcontentandprovidesPDhours“PDMarketing”isthenewcontentmarketing

CELEBRATING

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Page 15: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

edWebpromotesviawebsite,email,social,andPRCELEBRATING

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Page 16: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Clientcontentforwebsite,email,social,andPRCELEBRATING

10 YEARS

Page 17: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Howdoessocialmediafitintothemarketingmix?

Page 18: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

Whatdoesthefutureholdforsocialmedia?• SocialMediaTrends

– LiveVideo– LessOrganicFacebookContent

• SocialMediaTools– PublishingTools– Analytics– EmployeeAmplification

DownloadthefulleBookhere:www.cblohm.com/marketing-budget-guide

Page 19: Social Media's Impact on EdTech - edWeb · Social Media's Impact on EdTech Social media has transformed the way we connect and communicate personally and professionally. So what has

SocialMedia'sImpactonEdTechFormoreinformation,reachoutto:

LisaSchmucki,Founder&CEO,[email protected]

CharleneBlohm,President&CEO,C.Blohm &[email protected]

JimMcVety,VPMarketingStrategic Partnerships,[email protected]

CELEBRATING

10 YEARS